Manuel d'utilisation / d'entretien du produit 8405 du fabricant Lucent Technologies
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DEFINITY ® Communica tions Syste m Gener ic 2 a nd Sys tem 85 8405 V oice T erminal User ’ s Guide 555-104- 726 Comcode 107 985574 Issue 2 June 1997.
NOT IC E While re ason able effort s we re m ad e to ensu re that the inform ation in this docu men t was comple t e an d accu rate at the tim e of p rintin g, Luce nt T ech no lo gies ca n assu me no respons ibility f or an y e rrors.
Contents i Your 84 05 Voice T erminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 A Quick Look at the Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii Te st . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Tra nsfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Display Feature Procedures .
1 Y our 8405 V oice T erminal The 8405 vo ice termin al is avail able in fou r models . All of thes e mode ls are sim ila r in ap pearan ce and fun ctionality exc ept for the followin g differenc es: .
2 Figure 2. Another V ersion of t he 8405B and 8405B Pl us Voice Terminal Volume Ring Trans fer Test Conf Mute Drop Sp eaker Hold 1 23 45 6 78 9 ABC D E F MNO JKL GHI PQRS TUV WXYZ * O # Di al pa d Ha.
3 Figure 4. A nother Version of the 8405D and 8405D P lus Voice Terminal Volume Ring Trans fer Test Conf Mute Drop Sp eaker Hold 1 23 45 6 78 9 ABC D E F MNO JKL GHI PQRS TUV WXYZ * O # Di al pa d Han.
4 5 C all ap pe aran ces / feature button s (and des ignati on card) At lea st tw o of t hese 5 b uttons a re devot ed to incoming and outg oi ng ca lls ( cal l appe ar an c e s ) and are l abeled with an ex te ns io n num b er; the rema inin g butt o ns acce ss features ( f eature buttons ) and are labe led with a feature name.
5 So ft keys (on ly on t he 84 05D and 8 405D Plus ) The four butt ons lo cated belo w the 8405D and 8405D Plus display and label ed wit h arr ows ( ), correspo nd to wo rds on the d isp lay sc re e n.
6 V o lume contr ol bu tton For adju sti n g the volume of the followi n g: • T he s p ea ker ph o ne or s pea ke r w he n a call i s in pr og re ss using th e 2-wa y spe aker phone o r 1-way speake.
7 A Quick Look at th e Features Here are br ief desc riptions of both voic e featu res an d displa y feat ures th at can be used with the 8405 vo ic e termi nal. E ach descripti on include s wha t each fe ature does and how yo u mig ht wa nt to use it.
8 you a re out of the office, or you h ave pres sed the S en d All Calls button. No te: If you are a co vering u ser , you ca n use th e Co nsult fe at ur e, af te r an s we r i ng a cover age call, to ca ll the prin cipal (the pers on for w hom y ou are ans werin g call s) fo r priv ate co nsu ltat ion.
9 some on e call you bac k ; it will help cu t dow n on rep eate d call atte mp ts. Th is f ea tur e also allows oth e r people i n your s ystem to l eave a m essa ge for you . Message Le ts yo u know a c a lle r has left a mes sage f or you wh en the m essage ligh t goes o n.
10 to initiat e th e Rese t Spe ak erpho n e featur e. As the bui lt-in sp ea k erp hon e perfor ms a t est of the s urrounding acousti c environ ment, you will hear a sequence of tones. Wh en the to ne s sto p , your sp ea k e rpho n e has fin ish ed adjusti ng its elf fo r optima l perfor ma nce.
11 How to Use the Feature s The procedures which a ppear in the s ections, V oice Feature P rocedures and Dis pla y Feat ure Pr oced ure s , giv e sh ort, ste p-by- step ins tructi ons for u sin g ea ch featu re. F or your co nvenienc e, the features in each sect ion are listed alphabet ically .
12 Conventions Used in The Following Procedures and Each of these b oxe s repres en ts a button that has a featu re a ssig ne d to it. Th e butto n is labele d with the featu re nam e, som e tim es f o llowe d by an e xtens ion num be r ( sho wn as xx xxx ) o r a person’ s name.
13 Usi ng the Di splay , So ftkeys an d Displ ay Control Butto ns If you are u sing an 8405D or 8405D Plus voice termina l, the follo wing i nformatio n will he lp you use th e dis play , the sof tkeys, and th e d isplay con trol buttons. The s oftkeys are the f our keys labeled wit h arr ows ( ) loc ated d irectly bel o w the disp lay .
14 The secon d line on each feature opt ion screen shows the featur es you can access. T o use a ny of t hese fe atures, you must press the s oftkey bel ow the fe ature name or abbreviatio n .
15 No t e: An erro r to ne (o ne beep ) m a y soun d whe n yo u h a ve ma d e a mistak e in yo ur softk ey en tries . Press at any time to exit So ftkey Mode and retu rn to Normal (call -handl ing) Mode. Using the So ftke ys to A cti vate a Feat ure Y ou r d isplay an d s oftkeys all ow y ou to access up to 12 swit ch-related featur es.
16 Resetti ng the Speakerp hone with the Softkeys (When Poweri ng Up the V oice T e rminal) Imp ort an t: Y ou nee d t o us e t he Res et Spe ak erp hone f eatu re on ly if y ou r vo ic e termin al has the Reset Spkr label print ed und e r the butt on .
17 V oice Fe ature Proced ures Handset and Spe aker When pl acing cal ls or using the voi ce feat ures, you have t he opti on of doing so by liftin g the han dset o r by pre ssing .
18 T o see t he number stor ed on an Abbr eviated D ialin g (AD) b utton 1 Pr es s the se lecte d whi l e o n- h oo k • Stored number is shown 2 Pr ess to retu rn to t he no rmal d isplay o r rep ea.
19 Not e: R eco r d you r perso na l list item s on the Ab brevia ted Dialing list in th e bac k of this gu id e; gr oup and syst em list s are availa ble from the control ler of the list or fro m you r sy ste m m a nag er.
20 3 Pic k up th e ha ndse t wh en you he a r prior ity ring [ringback ton e ] • A call is auto matically plac ed to call ed exte nsion, w hich re ceiv es r egu lar rin gin g Not e: On ly o ne Au tomatic Ca llback c all a t a tim e can be placed, and Automatic Callbac k is canceled aft er 20 to 40 minu tes if the callba ck c all is unanswered.
21 C a l l C ov e ra g e / C o ns u l t T o answer a ca ll for a c ow ork er f or w hom yo u are a co vera ge po int 1 Pr ess the call app e ara nc e butto n o f the incomin g call when r ing beg ins or g reen l ight fl ashes Not e: T he call is not at you r ter m inal un til th e gre en ligh t is flashi ng.
22 Call Forwardi ng — Busy/Don’t Answer T o activa te Call For wa rd ing — Busy/ D on’t Answer No t e: To fi nd out whi ch type o f Cal l Fo rwarding ac ti va te s, cont act your sys tem mana ger.
23 Y o u can ac ce ss th is f eat ur e wi th the so ftk eys only if your voice te rm in al has a d isp lay . C a l l F o r w a r d i n g — F o ll o w M e T o temporar ily redirec t all c a lls to an.
24 Y o u can ac ce ss th is f eat ur e wi th the so ftk eys only if your voice te rm in al has a d isp lay . Call Park T o pa r k a ca ll (fo r retrie val at any extens ion) 1 Pre ss [dial tone] • S.
25 C a l l P i c k u p T o an swer a call to a member of y our pic kup grou p whe n yo u r voic e termin al is id le 1 Press (while off-hook ) or Dial the Call Pick up a c ce ss code ____ ______ (whil.
26 T o dr op the la st party added to a conferenc e call 1 Pr ess • Y ou r emain conne cted to the ot her pers on on th e cal l D r o p T o dis connect fr om a nor mal call, or to dr op the las t pa.
27 H o l d T o keep a call waitin g while you an sw er ano ther call , m a k e a ca l l, o r perfor m some ot her tas k 1 Pre ss • G ree n ligh t ne xt to the he ld call flut ters Not e: If y o u put a conferen ce call on hol d, t he other par ties remain conn ected .
28 L a s t N u m b e r D i a le d T o au tom atic ally red ial th e last number y ou dialed (up to 24 digits) (exten sion, ou tside num b e r , or trun k/fe a tur e acce ss co d e ) 1 P r es s (w hi l.
29 T o leav e a me ssag e witho ut ri ngin g an exten sion 1 If you are using an 8 405 with a display , press and then press the softkey below LW C (while off-hook) If your 8405 does not have a disp l.
30 Message T o retrieve a m es sage when your Mes sage light is on 1 If your s et h as a disp lay , see the “Me ssage R etrie val” procedure s under the D isp la y Feat ures head ing . O therwise , s ee yo ur syste m man age r fo r in struct ions re gar d ing you r local me ssa ge retrie v al met hod s.
31 Y o u can ac ce ss th is f eat ur e wi th the so ftk eys only if your voice te rm in al has a d isp lay . P r i o r i t y C a l l i n g T o plac e a priority ca ll (3-burst ri n g) 1 If you are usi.
32 Imp ort an t: Y o u c an us e this featur e only i f you are usin g an 8405B P lus or 8405D Plu s voice te rmin al, if the Reset Spkr label appe ars under the button , and if you r voic e terminal is set for the Sp eakerphone featur e (as op posed to the S peaker feature).
33 • Y o u will hear a set of risin g to nes as th e spea kerp hone adj usts i tself t o th e su rro undi ng aco ust ical env iro nm ent. Th es e ton es are aut om a tic .
34 4 Whe n y ou he ar t he de sir ed ri ngi ng p at te rn, pr ess ag ain • Y o ur n ew r inging pat tern is se t • If yo u have an 84 05D o r 8405D Plus, y ou hear con firma tion to ne (two risin .
35 T o adjust ri nge r vol um e if ne ce ssa ry (ha n dse t a nd spea ke r are no t act ive, or the han d set and rin ge r are both active ) 1 T o ra i se the vol ume, pr es s the rig ht hal f of the .
36 T o s end an assign ed grou p of extension s (excep t prior ity , int erco m, and pe rson al cen tra l o ffi ce calls) immed iate ly to an assi gned ex te ns io n, AUDIX, o r message ce nte r f or .
37 • If you have a d isplay , it sh ows: (The r e are eigh t pos sible vo lu m e setti ngs . On the dis p lay, one ar row is th e lowe st setting , and e igh t arrow s is the high e st se ttin g.
38 No t e: If you are us ing an 8405B or a n 8405D voice t ermin al, you canno t use t his feature. If you are using an 8405B P lus or an 8405D Plus, yo u have either the Speake r (list en-only) feature or the Speak erphone (l isten and talk) fea ture.
39 T o pr ev ent th e other party fr om h earin g yo u Not e: If the Speaker phone feat ure is n ot ac t ive, the M ute f eat ur e tu rn s off the m icr o pho ne asso c iate d with the handset (not the spea ker pho ne).
40 Te s t T o test th e voic e t e rmina l lights (o n all 8405 voice termin als) and th e display (on the 840 5D a nd 8405D P lus voice termin als) 1 While on- hook or o ff-hook, press and hold • G.
41 Disp lay Featu re Proce dures This se c tio n inc lud e s th e pro c edu re s fo r f ive disp lay f eatur es yo u m ay us e with the 8405 voic e term inal e qui p ped with a displ ay . Howe v er , note that the di sp lay , along with the so ftkey s and di splay co n tro l but tons, can also be us ed for acc e ssin g up to 12 softkey features.
42 T o see w ho’ s on hol d while on a call 1 Pre ss 2 Pr ess the call app e ara nc e of the held call • Informat ion is shown on the dis play sc reen; you remain c on nected to the pr esen t call.
43 5 If appropr iate, pr ess t he call appe arance bu tton assoc iated wit h th e person on hol d to gi ve th em thei r messages T o re turn a cal l fo r the cowor ker to the disp lay e d extens ion (.
44 Ti m e r T o see elapse d time (h ou rs, mi nut es, s ec ond s) 1 Pres s and then pre ss th e sof tke y be low Ti me r ( wh ich exi ts yo u fro m so ft k ey mod e) or Pres s • Elaps ed tim e is s.
45 T ones and The ir Meaning Ri ngi ng tone s are produce d by an inc o m ing call. Feedbac k tones ar e those which you h ear thro ugh the handset (receiver ) or t he speake r . Ringing T one s • 1 ri ng — A cal l fr om another ex tension . • 2 rings — A call from ou tsid e or from t he att endant.
46 T rouble shooting Pr oble m Sol ut io n A feature doesn’ t w o rk a s note d in t his guid e. 1 Reread the procedu re and try again. 2 Fo r ma ny fea ture s yo u m ust lift the handset before you c an us e th e f e a ture . 3 C he ck with yo ur sy ste m m anag er to be sure this feature i s admin istered on your voice terminal.
47 The t elephone doesn’ t rin g. 1 M ak e su re t he rin ge r is tu rn ed o n . 2 Set the ringer volu me to a highe r level. 3 Place a test call from anothe r exten s io n to your extensio n. 4 Chec k th e li ne c ord to ma ke c ert ain it is secu rely connected a t b oth e nds.
48 Key W ords to Know access co de See fe at ure ac c e ss c od e . activate T o begin or turn on the operation of a feature . attendant The person who handles incomi n g and outgoi ng cal l s at the main conso le.
49 off-hook When the han dset is removed fr om the c radle (for exa mple, when you l ift the handset to place or answ er a call) or when the speaker pho ne is turned on. on-h ook When the h andset i s left on t he cradl e and th e speaker phone i s turne d off.
50 system list On e of the four typ es of Abbr e viate d Dial ing lis ts; program ma ble on ly by t he syst em manage r . Contains teleph one number s helpf ul to all s ystem us ers, a nd store s each of those number s as a 2-digit lis t item.
51.
Blin d Pe rf Qu i ck R ef er ence Li sts Fe at ure C ode ABBREVIA TED DIALING Perso nal Group Sys tem Program AUTOMA TIC CALLBACK Cancel CALL FOR W AR DI NG — BUSY DON’T ANSWER or CALL FOR W ARDIN.
Blin d Pe rf Abbreviate d Dialing* Item No. Per sonal List 1 Pers onal L is t 2 Pe rson al Li st 3 Name Name Na me 1 2 3 4 5 6 7 8 9 0 Miscella neous Desc ri pti o n Ext ens io n Mess age Attendant AU.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Lucent Technologies 8405 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Lucent Technologies 8405 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Lucent Technologies 8405, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Lucent Technologies 8405 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Lucent Technologies 8405, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Lucent Technologies 8405.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Lucent Technologies 8405. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Lucent Technologies 8405 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
