Manuel d'utilisation / d'entretien du produit 524-15B du fabricant Bravetti
Aller à la page of 80
1 FEED MIXER 524-15B ASSEMBL Y , OPERA TION AND P ARTS MANUAL ROT O-MIX P .O. BOX 1724 3305 E. W yatt Earp Blvd. Dodge City , Kansas 67801 (620) 225-1 142 SERIAL NUMBER ____________ 441908 05/2007.
2 524-15 T ABLE OF CONTENTS P A G E N O . W ARRANTY-------------- --------------------------------------------------------------- ------------ 3 SCALES WARRANTY & SERVICE POLICY ----------------- .
3 WAR R A N T Y ROTO-MIX LLC, warrants to the original pu rchaser all products manufactured by it to be free from defects in mate rial and workmanship under norm al use and service.
4 SCALES W A RR ANTY & SERVICE POLICY DIGI-STAR SCALE SYSTEMS Digi-S tar , LLC warrants for a period of one year from date of installation, to correct by rep air or replacement, at Di gi -S tar ’s option, any defect in material or workmanship in any part of this product.
5 OPERA T OR QUALIFIC A TIONS Operation Of this mixer/feeder shall be limited to competent and experienced persons. In addition, anyone who will operate or work around a mixer/feeder must use good common sense. In order t o be quali fied, he or she must also know and meet all other qualificati ons, such as: 1.
6 SAFETY T AKE NOTE! THIS SAFETY ALER T SYMBOL FOUND THROUGHOUT THIS MANUAL IS USED TO CALL YOUR A T TENTION TO INSTRUCTIONS INVOL VING YOUR PERSONAL SAFETY AND THE SA FETY OF OTHERS. F AILURE TO FOLLOW THESE INSTRUCTIONS CA N RESUL T IN INJUR Y OR DEA TH.
7 S A FETY FIRST REME MBER : The careful operator is the best operat or. Most accidents are caused by human error. Certain precautions must be obser ved to prevent the po ssibility of injury or death. OPERATING PRECAUTIONS & IN STRUCTIONS : A. Check to see that no obs tructions are present in t he mixer pr ior to start up.
8 EQUIPMENT SAFETY GUIDELINES Safety of the operator is one of the main concerns in designin g and de veloping a new piece of equipment . Designers and manufactures build in as man y safety features as possible.
9 KEEP ALL SHIELDS IN PLACE Do not operate mixer/feeder without safety shields in place. Rotating parts can crush or dismember causing persona l injury or death. Disconnect PTO driveline before removing shields for adjustment or service. OPERATE MIXER/FEEDER SAFELY Rotating parts can entangle or strike people, resulting in personal injury or death.
10 STAY CLEAR OF ROTATING DRIVELINES Entanglement in rotating dr iveline can cause serious injury or death. Keep tractor master shield and driveline shields in place at all times.
11 POSITIONING DRAWBAR IMPORTANT: Drive components can be damaged from excessive speed. Under no circumstances should a feed mixer equipped with 540 RPM be operated by a tractor with 1000 RPM PTO. Feed mixers are available with either 540 or 1000 RPM driveline.
12 SAFETY SIGNS.
13 SAFETY SIGNS.
14 SAFETY SIGNS.
15 SAFETY DECAL CARE Keep safety decals and signs cl ean and le gible at all times. Replace safety decals and signs that are missing or have become illegible. Replaced parts that displa yed a safety sign should al so display the current sign. Safety decals or signs are available f rom your dealer or the ROTO-MIX manufacturing plant.
16 RE ME MBE R Your best assurance against accident s is a careful and responsible operator. If there is an y portion of this manual or function you do not understand, contact your deal er or the ROTO-MIX plant. BEFORE OPERATION: Carefully study and u nderstand this manual.
17 DURING OPERATION: Beware of bystanders, particularl y children! Always look around to make sure that it is safe to st art the engine of the towing vehicle or move the unit. This is particularly important with higher noise le vels and quiet cabs, as you may not hear people shouting.
18 DURING OPERA TION (CONT.) Never leave running mi xer/feeder unatten ded. As a precaution, always recheck the har dware on mixer/feeder following e very 100 hours of operation.
19 HIGHWAY AND TRANSPORT OPER ATIONS (CONT.): Comply with state and local laws governi ng highway safety and movement of farm machinery on public roads. Use approved accessory lighting flags and necessary warning devices to protect operators of other vehicles on the highway during daylight and nighttime transport.
20 PERFORMING M AINTENANCE (CONT.): Always use the proper tools or equipment for the job at hand. Use extreme caution w hen making adjust ments. Never use our hands to locate hydraulic leaks on attachments. Use a small piece of cardboard or wo od. H ydraulic fluid esc aping under pressure can penetrate the skin.
21 READ THE FOLLOW ING BEFORE WELDING ON THIS MIXER/FEED ER W hen welding on y our mixer/feeder, do not allow the current to flow through the ball bearings or the roller c hains. Ground dire ctly to the item be ing welded. Always disconnect the scale instrumentati on from the weigh bars or load cells and th e power source.
22 OPERATION: Trailer mounted mixers can be furnished with single tractor contro ls or dual controls. Dual controls are stan dard unless specified. 1. Single controls operate as follo ws: Sp out goes down first - door opens second. Door closes firs t - spout goes up second.
23 LOADING INSTRUCT IONS FOR HAY PROCESSOR Load all commodities except liqui ds on the discharge (auger) side with the hay pan in the raised position. T he raised hay pan does not affect the mi xing action 1. If molasses and/or liquid protein is used, load on the rotor side of the mixer first with the mixer not running .
24 LUBRICA TION CH ART DISENGAGE PTO & SHUT OFF POWER BE FORE LUBRICATING THE M A CHINE. LOOSE OR FLOPPY CLOTH ING SHOULD NOT BE WORN BY TH E OPERATOR. OIL BATH: Fill the oil bath with 30 weight motor oil to sight plug level. GREASE BANK: Grease every 100 hours.
25 524-15 SPECIFICA TIONS Capacity (Cu. ft.) ............ ............ ........... ....... 520 Struck level capacity (Cu. ft.) ....................... 560 Top Auger Bearing (Front) ......... ............. ..... 2-3/16” 4-Bolt Top Auger Bearing (Rear) .
26 PTO CHA RT 524-15 PTO GEARBOX INPUT JACKSHAFT (% ENGINE SPEED) (RATIO) SPROCKET SPROCKET DIESEL 80-85 AU T O 250 FT./LB MIN. 3:1 25 Tooth 17 Tooth TRANS Engine Rotation 48 Tooth FOR OTHER ENGINE OR.
27 D 96" A B 108" (SPOUT CLO SED) 106" 101 1/2" OPTIONAL HAY PROSESS OR 115" 56" 52" C 52" 18" 4 1/2" C L L C C L 125" 4 3/4" 2 1/2" 18.
28 *B *A 48" C 99" 110" (SPOUT CLOSED) 106" *107" 94" to 102" OPTIONAL HAY PROSESSOR L C 49" 18" 47" to 51" 47" SIDE OF MIXER 125" 180&.
29 C L 36" 44" 48" 40" 54" 35 1/2" 59 1/2" 33" - 35" OPTIONAL HAY PROCESSOR 18" 126" 124 1/4" 122 1/2" 106" 49" 7" 44&qu.
30 106" OPTIONAL HAY PROCESSOR 4 1/2" 18" 52" 83" 59 1/2" 23 1/2" 21" 10 1/2" 524-15 ST A TIONAR Y DIMENSIONS 125" 4 3/4" 2 1/2" 180" 2.
31 524-15 MOUNTING DIMENSIONS All Dimensions & Specifications are Approxim ate and Subject to Change Without Notice.
32 524-15 MOUNTING DIMENSIONS All Dimensions & Specifications are Approxim ate and Subject to Change Without Notice.
33 PA R T S PA G E S T ABLE OF CONTENTS PAGE NO. WIRING SCHEMATIC FOR STRAIGHT DOOR ............................................................ 34 JOYSTICK ASSEMBLY .....................................................................................
34 REF. NO PART NO. DESCRIPTION QTY. 1 A 780080 PUSH BUTTON SWITCH PANEL B 780081 JOYSTICK PAN EL ................... ............... .............. ........... 1 2 781055 TRUCK TO MIXER W IRE ASS EMBLY ............ ................ 1 3 780123 HYDRAULIC CONTROL VALVE .
35 JOYSTICK ASSEMBL Y BOTTOM TOP TO 12 VOL T BROWN BROWN RED GREEN YEL LOW GREEN RED YEL LOW REF. NO PART NO. DESCRIPTION QTY. 1 781056 SWITCH WIRE ASSEMBLY ................................................... 1 2 185575 JOYSTICK BRACKET ..............
36 MV5 DOUBLE HYDRAULIC ASSEMBL Y (780123 OLD STYLE) REF. NO PART NO. DESCRIPTI ON QTY. 1 362209 HYDRAULIC VALVE 12V DOUBLE .... ............... .............. 1 1A 362206 12V SING MV5 HYD VLV MVSR 1500-10-50-12-TD ....... 2 2 368030 FIT TING, 9/16”MOR x 3/8” FP SW 90° .
37 TO JOYSTICK DO NOT USE THIS POLE TO JOYSTICK DO NOT USE THIS POLE 1 2 2 3 3 4 4 5 5 REF. NO PART NO. DESCRIPTION QTY. 1 362209 HYDRAULIC VALVE 12V DOUBLE ......................... .........1 2 368115 FITTING, 9/16” MOR x 3/8” FPS . ............
38 REF. NO PART NO. DESCRIPTION QTY. 1 336008 BUSHING, SH1/2” QD .............. ............... ......................... 1 2 324040 SHEAVE, 1B 4.0” V-BELT ........ ............... .............. ........... 1 3 189053 HYDRAULIC PUMP BRACKET..... .
39 OIL RESER VOIR ASSEMBL Y (780205) REF. NO PART NO. DESCRIPTION QTY. 1 362550 FILLER CAP ............ ................................ ..........................1 2 870477 OIL RESERVOIR WELDMENT .... .....................................1 3 352400 OIL FILT ER ASSEMBLY .
40 HYDRAULIC SCHEM A TIC FOR S TR A IGHT DOOR NOTE A : CONNECT TO SPOUT CYLINDER B ASE NOTE B: CONNECT TO SPO UT CYLINDER ROD END NOTE C: CONNECT TO DOOR CYLINDER BA SE NOTE D: CONNECT TO DOOR CYLINDER ROD END REF. NO PART NO. DESCRIPTI ON QTY. 1 780064 HYDRAULIC PUMP ASSEMBLY .
41 REF. NO PART NO. DESCRIPTI ON QTY. 1 781004 HYDRAULIC VALVE ASS EMBLY .................... ........................ 1 A 352205 SINGLE HY DRAULIC VALVE, 120V ............ ........................... 1 B 368030 FITTING, 9/ 16” MOR x 3/8” FPSW 90° .
42 524-15 DISCH ARGE DOOR ASSEMB L Y REF. NO PART NO. DESCRIPTION QTY. 1 850140 DISCHARGE DOOR W ELDMENT .............. .............. ....... 1 2 850138 DOOR LEVER ARM W ELDMENT .. ................... .............. 1 3 150049 DOOR ARM ........... ..
43 524-15 HAND WH EEL ASSEMBL Y REF. NO PART NO. DESCRIPTION QTY. 1 850079 HAND WHEEL FRAME WELDMENT ................................... 1 2 850145 524 STATIONARY DOOR WELDMENT ............................... 1 3 872030 HAND WHEEL WELDMENT............
44 #750044 .............................. 17” SPOUT ASSY WITH MAGNET #750045 .............................. 17” SPOUT ASSY NO MAGNET 6 2 4 5 8 5A 5B 1B 1A 3 7 REF. NO PART NO. DESCRIPTI ON QTY. 1A 850106 17” SPOUT W ELDMENT W ITH MAGNET ....... .
45 REF. NO PART NO. DESCRIPTI ON QTY. 1A 850093 20” SPOUT W ELDMENT W ITH MAGNET ....... ........................ 1 1B 850094 20” SPOUT WELDMENT NO MAGN ET ................ .................. 1 2 150383 SPOUT PIVOT T UBE ..... ....................
46 REF. NO PART NO. DESCRIPTI ON QTY. 1A 850106 17” SPOUT WELDMENT .............. ................................ ............ 1 1B 850093 20” SPOUT WELDMENT .............. ................................ ............ 1 2 150299 SPOUT MAGNET GUARD .
47 REF. NO PART NO. DESCRIPTI ON QTY. 1 A 150384 SPOUT RUBBER (17” SPOUT) ...................................... ......... 1 B 150403 SPOUT RUBBER (20” SPOUT) ...................................... ......... 1 2 150150 SPOUT RUBBER END PLATE .....
48 CHAIN CONVEYOR ASSEMBL Y 18 12 9 3 13 1 10 2 5 1 11 6 4 8 7 20 17 15 16 14 11 21 19.
49 CHAIN CONVEYOR ASSEMBL Y REF. NO PART NO. DESCRIPTION QTY. 1 160025 8 TOOTH #55 SPROCKET x 1” ID ........... .............. ...........4 2 188427 48”W CONVEYOR DRIVE SH AFT ................. .................. 1 3 188428 48”W CONVEYOR IDLER SHAF T.
50 TO MOTOR PORT B REF. NO PART NO. DESCRIPTION QTY. 1 874071 CONVEYOR MOTOR PLATE WELDMENT ......................... 1 2 781329 HYD. HOSE ASSY 3/8” X 125” (3/8”MP ENDS) ................... 1 3 781328 HYD. HOSE ASSY 1/2” X 128” (1/2”MP ENDS) .
51 REF. NO PART NO. DESCRIPTION QTY. 1 781355 HYD HOSE ASSY 3/8” x 105” (3/8” MP EN DS) . .............. 1 2 781328 HYD. HOSE ASSY 1/2” x 128” (1/2”MP EN DS) ............... 2 3 781337 HYD. HOSE ASSY 1/2” x 80” (1/2”MP EN DS) . .....
52 524-15 SCALE INDICA TO R ASSEMBL Y REF. NO PART NO. DESCRIPTION QTY. 1 872125 TRAILER SCALE ARM WELDMENT ................................... 1 2 872126 TRAILER SCALE I NDICATOR WELDMENT ....................... 1 3 185490 TRAILER SCALE INDICATOR TUBE .
53 REF. NO PART NO. DESCRIPTION QTY. 1 351056 RUBBER BULB SEAL, 5/32” ................................................ 27’ 2 370323 LEVELING PAD ....................................................................... 4 3 370322 HANDLE STOP .......
54 524-15 LUBRICA TION ASSEMBL Y REF. NO PART NO. DESCRIPTION QTY. 1 310750 1/8” PTF GREASE ZERK ......................................................... 6 2 356001 1/8” NFPT x 3/16” COMP. 90°................................................. 12 3 150212 3/16” COPPER GREASE LINE X 69” .
55 524-15 ST AGGERED ROTOR REF. NO PART NO. DESCRIPTION QTY. 1 190338 WIPER CHANNEL 12-13/16"x32" .......................................... 18 2 190339P PLASTIC WIPER 10-7/8" x 35-1/4" ........................................ 18 3 407322 ELEVATOR BOLT PLTD 3/8" x 1-1/4" .
56 3 ARM ROT OR ASSEMBL Y (FROM SERIAL #890573481 T O PRESENT) REF. NO PART NO. DESCRIPTION QTY. 1 850122 524 3-ARM ROTOR WELDMENT .......................................... 1 2 850125 524 WIPER TUBE WELDMENT ..........................................
57 5 ARM ROT OR ASSEMBL Y (FROM SERIAL #890573481 T O PRESENT) REF. NO PART NO. DESCRIPTION QTY. 1 850248 524 5-ARM ROTOR WELDMENT .......................................... 1 2 850125 524 WIPER TUBE WELDMENT ..........................................
58 REF. NO PART NO. DESCRIPTION QTY. 1 850131 TOP AUGER 3/8” FLIGHT WELDMENT .......................... 1 2 382026 FLIGHT RH 20”OD x 6 5/8”ID x 3/8” x 14” PITCH ............ 9-1/2 3 150126 TOP AUGER PADDLE ...................................
59 524 FRONT END ASSEMBL Y (FROM SERIAL #890573481 T O PRESENT) REF. NO PART NO. DESCRIPTION QTY. 1 340436 LB F3Y235N 2-3/16” 4-BOLT FLANGE BEARING .............. 1 2 340437 LB F3Y239N 2-7/16” 4-BOLT FLANGE BEARING .............. 1 3 340446 LB F247 2-15/16” 4-BOLT FLANGE BEARING .
60 524 DRIVE A SSEMBL Y (FROM SERIAL #890 573481 TO PRESENT) 1 2 3 4 5 6 8 10 9 30 28 15 14 12 10 9 24 13 20 18 17 16 19 21 29 11 31 26 9 10 25 24 23 22 27 21 43 43 37 40 36 34 32 33 42 37 40 34 33 34.
61 524 DRIVE A SSEMBL Y (FROM SERIAL #890 573481 TO PRESENT) REF# PART# DESCRIPTION QTY. 1 340556 3-1/2” MSF 56 4-BOLT FLANGE BRG ........ 1 2 189545 3-1/2” SHAFT SPACER-13/32 ...................... 1 3 850519 #120 B 48 SPROCKET WELDMENT .........
62 524 ST A T ION A R Y DRIVE ASSEMBL Y 1 2 21 22 23 24 3 4 7 5 6 8 18 19 20 17 12 14 16 15 13 9 11 10.
63 REF. NO PART NO. DESCRIPTION QTY. 1 150395 524 ELECT RIC INPUT SHAFT - 17 .. ............... .............. ...........1 2 185641 COVER PLAT E ............. ............... ................ ................ .............1 3 780015 1-3/4” SEAL PLATE ASSEMBLY .
64 524 200 SERIES 3:1 GEA RBOX ASSEMBL Y (#344023) REF. NO PART NO. DESCRIPTION QTY. 1 344214 CLOSED END CAP................................................................... 2 2 344215 END CAP GASKET .................................................
65 524 TRUCK DRIVELINE ASSEMBL Y REF. NO PART NO. DESCRIPTI ON QTY. 1 780486 1280 DRIVESHAFT ASSY. 1-1/4” x 1-3/8” ........... ............ ...... 1 A 338420 1-1/4” SPICER YOKE .............. ......................................... ........ 1 B 338435 SPICE R 1280 CROSS KIT .
66 8 7 6 5 4 3 2 1 2 3 REF. NO PART NO. DESCRIPTI ON QTY. 1 338451 W -2400 YOKE 1-3/4” RB 3/8” KEYWAY ........... .............. .......... 1 2 338443 W-2400 CROSS KIT ..... ................................ ............... ............. 2 3 338473 WALTERSHIED #10 METRIC ROLL PI N .
67 REF. NO PART NO. DESCRIPTI ON QTY. 1 332612 60 B 20 x 1-3/4” CHAIN COUPLI NG SPRKT ......... ............ ...... 2 2 185480 3/8” SQ. KEY x 2” .... ...................................................... ........... 3 3 320720 #60-2 RC x 20 PITCHE S COMP .
68 524 TRAILER DRIVESHAFT W -2400 (#383399) REF. NO PART NO. DESCRIPTION QTY. 1 YOKE (TRACTOR END) A 338444 YOKE 540 RPM ....................................................................... 1 B 338442 YOKE 1000 RPM .................................
69 REF. NO PART NO. DESCRIPTI ON QTY. 1 182881 SCALE MOUNT MIXER PAD ........... ........................................ 4 2 182915 LOADCELL CAGE PLAT E ....................................................... 8 3 185997 3/8” SCALE PAD ....... .....
70 524 TRAILER WIEGH BAR A SSEMBL Y REF. NO PART NO. DESCRIPTI ON QTY. 1 189294 WEIGH BAR MIXER PAD ................... ............. .............. .......... 4 2 872360 2-1/2” T -BAR W ELDMENT ........... ................ ............... .........
71 524 TRUCK SCALE FRAME A SSEMBL Y REF. NO PART NO. DESCRIPTI ON QTY. 1 870527 SCALE FRAME W ELDM ENT ........... ............................. ........... 1 2 182998 TRUCK FRAME BRACKET.............. ............................. ........... 4 3 870519 MIXER CHECK W E LDMENT .
72 524 TRUCK 2-1/2” WEIGH BAR SCALE FRAME ASSEMBL Y REF. NO PART NO. DESCRIPTION QTY. 1 872163 524 TRUCK WEIGH BAR FRAME ......................................... 1 2 872159 2-1/2” WEIGH BAR MOUNT WELDMENT .......................... 4 3 182998 TRUCK FRAME BRACKET .
73 524 ST A TIONAR Y LOAD CELL SCALE FRAME ASSEMBL Y 5 6 6 7 4 2 3 2 3 4 1 REF. NO PART NO. DESCRIPTI ON QTY. 1 850150 524 STATIONARY SCALE FRAM E W ELDMENT ................... 1 2 870501 SCALE CHECK ROD W ELDMENT .... ................................
74 524 TR A ILER A SSEMBL Y REF. NO PART NO. DESCRIPTI ON QTY. 1 781145 18.5 x 22.5 MOUNTED TI RE A SSEMBLY .............. ................. 2 2 651024 PERFECT HITCH KIT (INCLUDES 2A & 2B) .......... ................. 1 2A 374100 BASE HITCH BODY .
75 REF. NO PART NO. DESCRIPTI ON QTY. 1 342213 BEARING, 3.543” BORE, T IMKEN #HM 218248 ............ ......... 1 2 342214 BEARING, 2.625” BORE, T IMKEN #HM 212049 ............ ......... 1 3 342215 BEARING CUP, 5. 787” OD, TIMKEN #HM218 210 .....
76 524 ROTO -HA Y PROCESSOR ASSE MBL Y (HYDRAULIC OPTION) REF. NO PART NO. DESCRIPTI ON QTY. 1 188226 FEEDER ELECT RIC CONTROL BRACKET ........... ................. 1 2 357702 PUCH BUTTON SWITCH 12V-2 PO LE ........... .............. .......... 1 3 780124 MV5 3rd VALVE ADD ON KIT .
77 524 ROTO-HA Y PR OCESSOR ASSEMBL Y REF. NO PART NO. DESCRIPTION QTY. 1 872351 524 HAY PAN WELDMENT ................................................... 1 2 850144 524 HAY PAN TUBE WELDMENT ........................................ 1 3 150198 BAFFLE PLUNGER .
78 524 ROTOR-HA Y PROCESSOR (CABLE OPTION) REF. NO PART NO. DESCRIPTI ON QTY. 1 150188 CABLE BAR .............. ........................................ .............. .......... 2 2 150189 SLEEVE .................... .................................
79 524 BOTTOM AUGER FLOA T ASSEMBL Y REF. NO PART NO. DESCRIPTION QTY. 1 850153 BEARING SLIDE PLATE WELDMENT 2-7/16” ................... 1 2 850154 BEARING SLIDE FRAME WELDMENT ............................... 1 3 150418 BEARING SLIDER PLASTIC ......
80 524 FENDERS & MUD FLAPS REF. NO PART NO. DESCRIPTION QTY. 1 872108 FENDER WELDMENT............................................................. 2 2 183087 MUD FLAP STRAP .................................................................. 4 3 370202 FRONT MUD STRAP .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Bravetti 524-15B c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Bravetti 524-15B - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Bravetti 524-15B, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Bravetti 524-15B va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Bravetti 524-15B, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Bravetti 524-15B.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Bravetti 524-15B. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Bravetti 524-15B ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
