Manuel d'utilisation / d'entretien du produit vantage cnm du fabricant ZyXEL Communications
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www .zyxel.com V ant age CNM Centralized Network Management User ’ s Guide Ve r s i o n 3 . 0 3/2008 Edition 2.
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About This User's Guide Vantage CNM User’s Guide 3 About This User's Guide " The screens in V antage CNM vary by dev ice type and firmware version. The examples in this User ’ s Guide use one of the most comprehensive examples of each screen, not every variation for each device type and firmware version.
About This User's Guide Vantage CNM User’s Guide 4 The T echnical W riting T eam, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, T aiwan.
Document Conventions Vantage CNM User’s Guide 5 Document Conventions W arnings and Notes These are how warnings and notes are shown in this User ’ s Guide.
Document Conventions Vantage CNM User’s Guide 6 Icons Used in Figures Figures in this User ’ s Guide may use the follo wing generic icons. Device icons are not an exact representations of your devices.
Contents Overview Vantage CNM User’s Guide 7 Contents Overview Introducing V a ntage CNM ...... ................ ................ ............. ................ ................ ............. ....... ... 31 Introduction .............................
Contents Overview Vantage CNM User’s Guide 8 About CNM ............ ................ ................ ............. ................ ............. ................ ............. .. ......... 333 Account Management ...................................
Vantage CNM User’s Guide 9 About This User's Guide ................................................................ .......................................... 3 Document Conventions...............................................................
Vantage CNM User’s Guide 10 5.3 WAN General (ZyNOS ZyW ALL) .. ................ ................ ............. ................ ................ .......... 67 5.3.1 WAN1 (ZyNOS ZyW ALL with one WAN port) ............ ................ ...............
Vantage CNM User’s Guide 11 6.8 General Setup ....................... ................ ............. ................. ................ ............. ........... ...... 157 6.9 IDP Signatures .......................... ................ .............
Vantage CNM User’s Guide 12 7.14 Remote MGMT ........... ............. ................ ................ ............. ................ ............. ............ ...21 1 Chapter 8 Device Log ....................................................... .
Vantage CNM User’s Guide 13 1 1.1.2 Service .......... ............. ................ ............. ................. ............ ................. ............ .. ... 251 1 1.2 License S tatus ... ................ ................ ............. ..
Vantage CNM User’s Guide 14 17.1 Device Alarm Introduction ............. .......... ...... ............. ................ ............. ................ ........ 2 83 17.1.1 Alarm Severity ...................... ................ ................ ...
Vantage CNM User’s Guide 15 21.4.1 Notifications Settings ...... ............ ............. ................. ............ ................. ............ ..... 314 21.5 Log Setting ................. ............. ................ ................ ..
Vantage CNM User’s Guide 16 Chapter 28 Account............................................................ ............................................................ .......... 341 28.1 “Root” Administrator ................... ......... ......
Vantage CNM User’s Guide 17 Figure 1 V antage CNM Application ............... ................ ................ ................ ................ ............... ........... 31 Figure 2 Main Screen .. ................ ............. ................ .
Vantage CNM User’s Guide 18 Figure 39 Device Operation > Device Configur atio n > N e t w o r k > WA N > WA N 1 / 2 - P P T P ( Z y N O S Z y WA LL with two W A N ports) ................. ............. ................ ............. ....
Vantage CNM User’s Guide 19 Figure 74 Device Operation > Device Configuration > S ecurity > IDP > Signature ............ ................. 161 Figure 75 Device Operation > Device Configuration > S ecurity > IDP > Signature (Query View) .
Vantage CNM User’s Guide 20 Figure 1 1 1 Device Operation > Configuration Man agement >Con figuration M anagemen t > Configur ation File Management > Backup (Folder) ........ ................ ................ ................. ..........
Vantage CNM User’s Guide 21 Figure 143 VPN Management > Installation Report . ....... ................ ............. ............. ................ ........... 26 3 Figure 144 VPN Management > Installation Report > Show Detail ........ ....
Vantage CNM User’s Guide 22 Figure 180 CNM System Setting > Configurat ion > VRPT Management > Add/Edit .......... ................ . 317 Figure 181 CNM System Setting > Configurat ion > Certificate Management ................. ......
Vantage CNM User’s Guide 23 Figure 223 Internet Options: Privacy ............... ............. ................ ............. ................ ............. .... .......... 374 Figure 224 Internet Options: Privacy ............... ............. .....
Vantage CNM User’s Guide 24.
Vantage CNM User’s Guide 25 T able 1 Menu Bar Icon Description ................. ............. ................ ............. ............. ................ .... ............ 36 T a ble 2 T itle Bar Icon Description ................ ................
Vantage CNM User’s Guide 26 T a ble 37 Wireless Card: 802.1x + S tatic WEP ...... ................ ................. ................ ................ ........... .... 1 10 T a ble 38 Wireless Card: 802.1x + No W EP .......... ................ .....
Vantage CNM User’s Guide 27 T able 74 Device Operation > Device Configuration > Security > Content Filter > Policy > Schedule . 185 T able 75 Device Operation > Device Configuration > S ecurity > Content Filter > Object ..
Vantage CNM User’s Guide 28 T able 108 Device Operation > Configuration Management > Signature Profile Management > Backup & Restore > Restore (Folder) ...................... ................ ................ ................. ......
Vantage CNM User’s Guide 29 T able 145 Log & Report > Operation Report > Config uration File Backup & Restore Rep ort > Backup Report ......... ............. ................ ............. ................ ............. ............
Vantage CNM User’s Guide 30 T a ble 186 16-bit Network Number Subnet Planning ....................... ................... ................. ................ . 38 5 T a ble 187 Commonly Used Services . ............. ................ ................ .
Vantage CNM User’s Guide 31 C HAPTER 1 Introducing Vantage CNM This chapter introduces the main applications and features of V antage CNM. It also introduces the ways you can manage V antage CNM.
Chapter 1 Introd ucing Vantage CNM Vantage CNM User’s Guide 32 1.2 W ays to Manage V ant age CNM Use the web configurator to access and manage V antage CNM. See the Quick Start Guide for instructions to access the web co nfigurator and this User ’ s Gu ide for more in formation about the screens.
33 P ART I Introduction Introducing V antage CNM (31) GUI Introduction (35).
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Vantage CNM User’s Guide 35 C HAPTER 2 GUI Introduction See the Quick Start Guide for in structions about inst alling, setting up, and accessing V antage CNM.
Chapter 2 GUI Introduction Vantage CNM User’s Guide 36 " For security reasons, V antage CNM automati cally times out after fif teen minutes of inactivity . Log in again if this happens . Each part is discussed in more detail in the following sections.
Chapter 2 GUI Introdu ction Vantage CNM User’s Guide 37 2.2 Title Bar The following table describes th e icons in the title bar . 2.3 Device Window Use the device window to view the logical netw ork topology , search for a device, view general device status or select wh ich device(s) you want to edit configuration settings.
Chapter 2 GUI Introduction Vantage CNM User’s Guide 38 The following table describes the labels in the Device window . There are a couple icons in the device window that perform additiona l functions related to views. 2.3.1.1 Folders Folders are represented by the following icons in the device window .
Chapter 2 GUI Introdu ction Vantage CNM User’s Guide 39 Y ou can right-c lick on a folder to see the follo wing menu items. Some folders do not have every menu item. Click Settings to configure the Adobe fl ash player settings. Click About Adobe Flash Player 9 to connect t o Adobe’ s we bsite for more information.
Chapter 2 GUI Introduction Vantage CNM User’s Guide 40 4 A new folder icon displays. 2.3.1.1.2 Delete a Folder Deleting a folder also delete s all the associa ted device(s). Follow the steps below to delete a group. 1 In the device window , click To p o l o g y .
Chapter 2 GUI Introdu ction Vantage CNM User’s Guide 41 Y ou c an right-click on a device to see the follo wing menu. Some menu items are not available for every device. Click Settings to configure Adobe flash player settings. Click About Adobe Flash Player 9 to connect to Adobe’ s we bsite for more information.
Chapter 2 GUI Introduction Vantage CNM User’s Guide 42 Figure 1 1 Device Window: T opology: Add/Edit Device (ZyNOS) Figure 12 Device Window: T opology: Add/Edit Device ( ZLD) The following table describes the labels in this screen.
Chapter 2 GUI Introdu ction Vantage CNM User’s Guide 43 Firmware Ve r s i o n This field is only available for a ZyNOS dev ice. Select th e firmware version the device is currentl y using. The pull-down menu li st s onl y supported firmware versions.
Chapter 2 GUI Introduction Vantage CNM User’s Guide 44 4 After clicking Apply and a new device icon displays. 2.3.1.2.2 Delete a Device Follow the steps below to delete a group. 1 In the device window , click To p o l o g y . 2 Right-click on a device and click Delete Device .
Chapter 2 GUI Introdu ction Vantage CNM User’s Guide 45 Figure 15 Device Window: T opology: Delete Device W arning 3 The device’ s web configurator appears vi a a HTTP or HTTPS connection. Y ou can change the device lo gin setting by editing a device.
Chapter 2 GUI Introduction Vantage CNM User’s Guide 46 Following are the other menus. T able 8 Nav igation Pane l: Menu Summa ry - Device Op eration DEVICE OPERATION ZYNOS-BASED DEVICE ZLD-BASED DEV.
Chapter 2 GUI Introdu ction Vantage CNM User’s Guide 47 The following table describes the links in the navigation panel. CNM SYSTEM SETTING ACCOUNT MANAGEMENT Serve rs User Access Notification Log S.
Chapter 2 GUI Introduction Vantage CNM User’s Guide 48 This section provides some not es about the navigation pa nel. • The configurat ion information ap pears when yo u click a menu item from neviga tion panel for a selected device, folder or for V antage CNM management.
Chapter 2 GUI Introdu ction Vantage CNM User’s Guide 49 1 Click CNM System Setting in the menu bar . 2 Click Configuration > Certificate Management in the navigation panel.
Chapter 2 GUI Introduction Vantage CNM User’s Guide 50 Figure 19 CNM System Setting > Configuration > Certificate Mana gement > Import Certificate 8 Enter the signed certificate file path and click Apply . 9 Restart the V antage CN M server .
51 P ART II Device Operation " This menu only appear if y ou select a device. For ZLD-based device, this menu appear when the dev ice status is on. " The menus and screens may vary depending on the device model you select. See T able 8 on page 46 for the device model and t he corresponding firmware version CNM supports.
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Vantage CNM User’s Guide 53 C HAPTER 3 Load or Save Building Blocks (BB) " These menus only appear if you select a ZyNOS-based or a prestige device. 3.1 Load or Save BB Use this menu item to load building blocks to the selected device or to create building blocks from the current configuration of the selected de vice.
Chapter 3 Loa d or Save Building Blocks (BB) Vantage CNM User’s Guide 54 Click the Load a BB icon to load a building block to th e selected device. The following pop- up screen appears.
Vantage CNM User’s Guide 55 C HAPTER 4 Device General Settings This section configures device general settings. 4.1 System Use this screen to set the password, system name, domain name, idle timeout, and DNS servers for the device. Please see the device’ s Us er ’ s Guide for more in formation about any of these screens or fields.
Chapter 4 Device Ge neral Settings Vantage CNM User’s Guide 56 4.2 Time Setting Use this screen to configure the time settings on the device. T o open this screen, click Device Operation > Device Configuration > General > T ime Setting .
Chapter 4 Device Gener a l Settings Vantage CNM User’s Guide 57 S tart Date Configure the day and time when Daylight Saving Time start s if you selected Daylight Savings . The o'cl ock fiel d uses the 24 hour format. Here are a couple of examples: Daylight Saving T ime starts in most parts o f the United S tates on the first Sunday of April.
Chapter 4 Device Ge neral Settings Vantage CNM User’s Guide 58.
Vantage CNM User’s Guide 59 C HAPTER 5 Device Network Settings The screens explained network settings such as LAN, W AN, wireless card. The menus and screens may vary for dif ferent ZyXEL products. For example, click Device Configuration > Network Interface for ZLD-based device’ s network settings.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 60 Figure 27 Device Operation > Device Configuration > Network > LAN > LAN (ZyNOS ZyW ALL).
Chapter 5 Device Network Settings Vantage CNM User’s Guide 61 The following table describes the fields in this screen. T able 13 Device Operation > Devi ce C onfiguration > LAN > LAN (ZyNOS.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 62 Multicast Select IGMP V-1 or IGMP V -2 or None . IGMP (Internet Group Multicast Protocol) is a network-layer protocol used to establ ish membership in a Multicast group - it is not used to carry user data.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 63 5.2 LAN (Prestige) " This section refers only to the LAN screen, but the information is applicable for the LAN, WLAN , and DMZ screens. Use this screen to configure th e DHCP settings, TCP/ IP settings , and Any IP settings for the LAN port on a device.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 64 The following table describes the fields in this screen. T able 14 Device Operation > Device C onfiguration > Network > LAN >.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 65 5.2.1 St atic DHCP " This section refers only to the LAN screen, but the information is applicable for the LAN, WLAN , and DMZ screens. Use this screen to assign IP addresses to specif ic individual computer s on the LAN based on their MAC addresses.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 66 5.2.2 IP Alias " This section refers only to the LAN screen, but the information is applicable for the LAN, WLAN , and DMZ screens.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 67 5.3 W AN General (ZyNOS ZyW ALL) This section gives configuration information on the fiel ds displa yed in this screen. T o open this screen, click Device Operation in the menu bar , and click Device Configuration > Network > W AN > General in the navigation panel.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 68 Figure 31 Device Operation > Device Configurat ion > Network > WAN > General (ZyNOS ZyW ALL) The following table describes the fields in this screen.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 69 5.3.1 W AN1 (ZyNOS ZyW ALL with one W AN port) The screen differs by the encapsulation type chosen. Fail T olerance T ype the number of times the device may attempt and fail to connect to the Internet before traffic is forwarded to the backup gateway .
Chapter 5 Device Network Settings Vantage CNM User’s Guide 70 Figure 32 Device Operation > Device Configurat ion > Network > WAN > W AN1 (ZyNOS ZyW ALL with one W A N port) 5.3.1.1 Ethernet Encap sulation The following table describes the labels in the Ethernet encapsulation scree n.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 71 5.3.1.2 PPPoE Encap sulation The device supports PPPoE (Point-to-Point Pr otoc ol over Ethernet). PPPoE is an IETF Draft standard (RFC 2516) specifying how a personal computer (PC) interacts with a broadband modem (DSL, cable, wireless, etc.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 72 By implementing PPPoE directly on the device (rather than individual computers), the computers on the LAN do not need PPPoE software installed, since the device does that part of the task.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 73 The following table describes the labels in the PPPoE screen. T able 19 Device Operation > Device C onfiguration > Network > WA.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 74 5.3.1.3 PPTP Encap sulation Point-to-Point T unneling Protocol (PP TP) is a ne twork protocol that enables secure transfer of data from a remote client to a private server , creating a V irtual Private Network (VPN) using TCP/IP-based networks.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 75 Figure 36 Device Operation > Device Configuration > Network > WAN > W AN1 - PPTP (ZyNOS ZyW ALL with one W AN port) The following table describes the labels in the PP TP screen.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 76 PPTP User Name T ype the user name given to you by your ISP . Password T ype the password associ ated with the User Name above. Retype t o confirm Password T ype your password again to make sure that you have entered it correctly .
Chapter 5 Device Network Settings Vantage CNM User’s Guide 77 5.3.2 W AN1 and W AN2 (ZyNOS ZyW ALL with tw o W AN ports) Since ZyW ALL 4 .00, the W AN screens are organi zed differently than the previous versions because it has two W AN ports. Use the WA N 1 and WA N 2 tabs to configure the W AN1 and W AN2 ports.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 78 Figure 37 Device Operation > Device Configurat ion > Network > WAN > W AN1/2 (ZyNOS ZyW ALL with two W AN ports) The following table describes the labels in this screen.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 79 T elia Login Server (T elia Login only) T ype the domain name of the T elia login server , for example logi n1.telia.com. Relogin Every(mins) (T elia Login only) The T elia server logs the V antage CNM out if the V antage CNM does not log in periodically .
Chapter 5 Device Network Settings Vantage CNM User’s Guide 80 5.3.2.2 PPPoE Encap sulation PPPoE (Point-to-Point Protocol over Ethernet) is an IETF standard (RFC 2516) specifying how a personal computer (PC) interacts with a broadband modem (DSL, cable, wireless, etc.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 81 The following table describes the labels in this screen. T able 22 Device Operation > Device C onfiguration > Network > WAN >.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 82 5.3.2.3 PPTP Encap sulation Point-to-Point T unneling Protocol (PP TP) is a ne twork protocol that enables secure transfer of data from a remote client to a private server , creating a V irtual Private Network (VPN) using TCP/IP-based networks.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 83 Figure 39 Device Operation > Device Configurat ion > Network > WAN > W AN1/2 - PPTP (ZyNOS ZyW ALL with two W AN ports ) The following table describes the labels in this screen.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 84 PPTP User Name T ype the user name given to you by your ISP . Password T ype the password associ ated with the user name ab ove. Retype t o confirm Password T ype your password again to make sure that you have entered is correctly .
Chapter 5 Device Network Settings Vantage CNM User’s Guide 85 5.3.3 W AN2 (ZyNOS ZyW ALL with 3G W AN) 3G (Third Generation) is a digital, packet-s witched wireless technology . Bandwidth usage is optimized as multiple users shar e the same channel and bandwidt h is only allocated to users when they send data.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 86 If the signal strength of a 3G network is too lo w , the 3G card ma y switch to an available 2.5G or 2.75G network. See the following table for a comparison between 2G , 2.5G , 2.7 5G , 3G and 3.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 87 Figure 40 Device Configuration > Netwo r k > W AN > 3G(WAN 2).
Chapter 5 Device Network Settings Vantage CNM User’s Guide 88 The following table describes the labels in this screen. T able 25 Device Configuration > W AN > 3G(W AN2) LABEL DESCRIPTION W AN2 Se tup Enable Select this option to enab le W AN 2.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 89 PIN Code A PIN (Personal Identific ation Number) code is a key to a 3G card. Without the PIN code, you cannot use the 3G card. Enter the PIN code (four to eight digits, 0000 for example) provided by your ISP .
Chapter 5 Device Network Settings Vantage CNM User’s Guide 90 5.3.4 Dial Backup (ZyNOS ZyW ALL) V antage CNM ca n communicate with the d evice using Dial Backup if the main W AN connection goes down. Use this screen to configure Dial Backup on the device.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 91 Figure 41 Device Operation > Device Configur ation > Network > WAN > Dial Backup (ZyNOS ZyWALL) The following table describes the labels in this screen.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 92 5.3.5 Advanced Modem Setup (ZyNOS ZyW AL L) 5.3.5.1 A T Command S trings For regular telephone lines, the default Dial st ring tells the modem that the line uses tone dialing. ATDT is the command for a switc h that requ ires tone dialing.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 93 5.3.5.1.2 Response S trings The response strings tell the device the tags, or la bels, immediately preceding the various call parameters sent from the W AN device .
Chapter 5 Device Network Settings Vantage CNM User’s Guide 94 5.3.6 Edit Dial Backup (ZyNOS ZyW ALL) Click Edit in the TCP/IP Options field in the screen shown in Figure 41 on page 91 to display the next screen.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 95 Figure 43 Device Operation > Device Configuratio n > Network > WAN > Dial Backup > Edit (ZyNOS ZyWALL) The following table describes the fields in this screen.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 96 5.3.7 W AN Setup (Prestige) The fields in this screen vary depending on de vice mode and the encapsulation you select.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 97 Figure 44 Device Operation > Device Configurat ion > Network > WAN > Setup (Prestige) The following table describes the fields in this screen.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 98 A TM QoS T ype Select CBR (Constant Bit Rate) to specify fixed (always-o n) bandwidth for voice or data traffic. Select UBR (U nspecified Bit Rate) for applications that are non-time sensitive, such as e-mail.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 99 5.3.8 W AN Backup (Prestige) Use this screen to change your device’ s W AN ba ckup settings. T o open this screen, select a device, click Device Operation in the menu bar and then click Device Configuration > Network > W AN > Backup in the navigation panel.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 100 Figure 45 Device Operation > Device Configuratio n > Netw ork > WAN > Backup (Prestige) The following table describes the fields in this screen.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 101 Recovery In terval When the device is using a low er priority connection (usu ally a WAN backup connection), it periodically checks to whether or not it can use a higher priority connection.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 102 5.3.9 Advanced W A N Backup (Prestige) Use this screen to edit your device’ s advanced W AN backup settings. T o open this screen, select a device, click Advanced in the Device Operation > Device Configuration > Network > W AN > Backup screen.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 103 Primary/ Secondary Phone Numb er T ype the first (primary) phone number from the ISP for this remote node . If the primary phone number is busy or does not answer , your device dials the secondary phone n umber if available.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 104 5.3.10 Advanced Modem Setup (Prestige) Click Edit in the Advanced Modem Setup field. Se e Section 5.3.5 on pa ge 92 for the configuration of this scre en. 5.4 Wireless Card This section shows you how to configure the Wireless Card screens.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 105 Figure 47 Device Operation > Device Configuratio n > Netw ork > Wirele ss Card > Wireless Card The following table describes the fields in this screen.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 106 5.4.2 Advanced Wireless Security Settings Use these screens to configure wireless secur ity settings. T o see th ese settings, select any option from the Security field in the Device Operation > Device Configuration > Network > Wir eless Card > Wireless Card screen.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 107 Figure 48 Device Operation > Device Configuratio n > Netw ork > Wirele ss Card > Wireless Card (Advance d Wireless Security.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 108 The following table describes th e fields in these settings. T able 33 Wireless Card: Static W EP LABEL DESCRIPTION Security Select Stati c W EP from the drop-down list.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 109 T able 35 Wireless Card: WPA LABEL DESCRIPTION Security Select WP A from the drop-down list. ReAuthenticati on T imer (Seconds) S pecify how often wireless stations have to resend user names and passwords in order to stay connected.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 11 0 T able 37 Wireless Ca rd: 802.1x + Static WEP LABEL DESCRIPTION Security Select 802.1x + St atic WEP from the drop-down list.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 111 5.4.3 MAC Filter Every Ethernet device has a unique MAC (Med ia Access Control) addre ss. The MAC address is assigned at the factory and consists of six pairs of hexadec imal characters, for example, 00:A0:C5:00:00:02 .
Chapter 5 Device Network Settings Vantage CNM User’s Guide 11 2 " Be careful not to list your computer ’s MAC address and set the Action field to Deny Association when managing the device via a wireless connection.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 11 3.
Chapter 5 Device Network Settings Vantage CNM User’s Guide 11 4.
Vantage CNM User’s Guide 11 5 C HAPTER 6 Device Security Settings The screens explained device security se ttings such as firewall, VPN, anti-virus, anti-spam, IDP , signature update, content filter and X-auth. The menus and screens may vary for dif ferent ZyXEL products.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 11 6 Figure 51 Device Operation > Device Configuratio n > Security > Firewall > Default Rule The following table describes the labels in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 11 7 6.1.2 Rule Summary Use the Insert button to add a new rule be fore an existing rule.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 11 8 Figure 52 Device Operation > Device Configuratio n > Security > Firewall > Rule Summary The following table describes the labels in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 11 9 6.1.3 Add/Edit a Rule Each device has a different number of rules and custom ports; see the device User Guide for more details. In Figure 52 on page 1 18 , click Edit to modify an existing firewall rule or click Insert to create a new firewall rule.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 120 Figure 53 Devi ce Operation > Device Configuration > S ecurity > Firewall > Rule Summary > Edit.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 121 The following table describes the labels in this screen. T able 44 Device Operation > Device C onfiguration > Security > Fire.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 122 6.1.4 Anti-Probing Click Device Operation in the menu bar and then click Device Configuration > Security > Firewall > Anti-Pr obing in the navigation panel to open the following screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 123 The following table describes the labels in this screen. 6.1.5 Threshold Click Device Operation in the menu bar and then click Device Configuration > Security > Fi re wa l l > T hre s h ol d in the navigation panel to bring up the next screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 124 The following table describes the labels in this screen. T able 46 Device Operation > Device C onfiguration > Security > Fire.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 125 6.1.6 Service Click Device Operation in the menu bar and then click Device Configuration > Security > Firewall > Service in th e navigation panel to open the screen as shown next.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 126 Figure 57 Device Operation > Device Configuratio n > Security > Firewall > Service > Add/ Edit The following table describes the labels in this screen. 6.2 VPN This section shows you how to configure the VPN screens.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 127 There are two sets of VPN screens, VPN version 1.0 and VP N version 1.1. The version depends on the d evice’ s type and firmware version.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 128 Figure 59 Device Operation > Device Configurat ion > Security > VPN > VPN Rules (IKE) The following table describes the labels in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 129 Figure 60 Device Operation > Device Configuration > Security > VPN > VPN Rules (IKE) > Gateway Policy Add/Edit.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 130 The following table describes the labels in this screen. T able 50 Device Operation > Device Configuration > Security > VPN > VPN Rules (IKE) > Gateway Policy Add/Edit LABEL DESCRIPTION Property NA T Traversal Select this check box to ena ble NA T traversal.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 131 Remote Gateway Address T ype the WAN IP address or the domain na me (up to 31 cha racters) of the IPSec router with which you're ma king the VPN conne ction. Set this field to 0.0.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 132 Local ID T ype Select IP to identify this device by its IP address. Select DNS to identify this device by a domain name. Select E-mail to identify this device by an e-mail address. Y ou do not configure the local ID type and content when you set Authentication Key to Certificate .
Chapter 6 Device Security Settings Vantage CNM User’s Guide 133 Content The configurati on of the peer content depends on the peer ID type. Do the following when you set Authentication Key to Pre-shared Key . •F o r IP , type the IP address of the com puter with which you will make the VPN connection.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 134 6.3.3 Add/Edit an IKE Network Policy In the VPN Rule (IKE) screen, click the Add icon from a gateway policy or click Edit fr om an existing network policy to display the Network Policy screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 135 Figure 61 Device Operation > Device Configuration > Security > VPN > VPN Rules (IKE) > Network Policy Add/Edit.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 136 The following table describes the labels in this screen. T able 51 Device Operation > Device Configuration > Security > VPN &.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 137 Mapping T ype Select One-to-One to translate a single (static) IP address on your LAN to a single virtual IP address. Select Many-to -One to translate a range of (static) IP addresses on your LAN to a single virtual IP address.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 138 Ending IP Address/ Subnet Mask When the Address T ype field is configured to Sing le Address , this field is N/A. When the Addres s T yp e field is configured to Range Addre ss , enter the end (static) IP address, in a range of computers on the LAN behind your device.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 139 6.3.4 Move an IKE Network Policy In the VPN Rule (IKE) screen, click the move icon to display the screen shown next.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 140 Figure 62 Device Operation > Device Configuration > Security > VPN > VPN Rules (IKE) > Network Policy Move The following table describes the labels in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 141 Figure 63 Device Operation > Device Configur atio n > Security > VPN > VPN Rules (Manual) The following table describes the labels in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 142 6.3.6 Add/Edit an Manual VPN Rule T o open this screen, click Add or Edit in the Device Operation > Device Configuration > Security > VPN > VPN Rules (Manual) screen. Use this screen to configure a new or an existing manual VPN rule.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 143 The following table describes the labels in this screen. T able 54 Device Operation > Device C onfiguration > Security > VPN > VPN Rules (Manual) > Add/Edit LABEL DESCRIPTION Property Active Select this check box to activate this VPN policy .
Chapter 6 Device Security Settings Vantage CNM User’s Guide 144 6.3.7 VPN Global Setting Select a device, click Devi ce Operation > Device Configuration > Security > VPN > Global Setting tab to open the screen shown next. Us e this screen to change your device’ s global settings.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 145 Figure 65 Device Operation > Device Configurat ion > Security > VPN > Global Setting The following table describes the labels in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 146 6.4 Anti-V irus This section shows you how to configure the Anti-V irus screens. These screens may vary depending on which model you’re co nfiguring. Please see the device’ s User ’ s Guide for more information about any of these screens or fields.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 147 Figure 66 Device Operation > Device Configuration > Security > Anti- Virus > General The following table describes the labels in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 148 6.5 Anti-Sp am This section shows you how to configure the Anti-Spam screens. These screens may vary depending on which model you’re co nfiguring. Please see the device’ s User ’ s Guide for more information about any of these screens or fields.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 149 Figure 67 Device Operation > Device Configurat ion > Security > Anti-S pam > General The following table describes the labels in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 150 From, T o Select the directions of travel of packets that you want to check. Select or clear a row or column’s first check box (with the interface label) to select or clear the interface’s whole row or column.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 151 6.5.2 Anti-Sp am External DB Screen Click Device Operation > Device Configuratio n > Security > Anti-Spam > External DB to display the Anti-Spam External DB screen. Use this sc reen to enable or di sable the use of the anti-spam external database.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 152 The following table describes the labels in this screen. T able 58 Device Operation > Device Configuration > Security > Anti-.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 153 6.6 Anti-Sp am Lists Screen Click Device Operation > Device Configurat ion > Security > Anti-Spam > Lists to display the Anti-Spam Lists screen. Configure the whitelist to identify legitimate e- mail.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 154 6.6.1 Anti-Sp am List s Edit Screen T o open this screen, click Inser t or Edit in the Device Operation > Device Configuration > Security > Anti-Spam > Lists screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 155 Figure 70 Device Operation > Device Configuratio n > Security > Anti -S pam > List s > Add/ Edit The following table describes the labels in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 156 E-Mail Address This field displays whe n you select the E-Mail type. Enter an e-mail add ress or domain name (up to 63 ASCII characters). Y ou can enter an individual e-mail address like ab c@def.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 157 6.7 IDP This section shows you how to configure the IDP screens. These screens may vary depending on which model you’re co nfiguring. Please see the device’ s User ’ s Guide for more information about any of these screens or fields.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 158 6.9 IDP Signatures The rules that define how to id entify and respond to intrusions are called “signatures”. Click Device Operation > Device Configuration > Security > IDP > Signatur e to see the device’ s signatures.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 159 Figure 72 Device Operation > Device Configuration > Security > IDP > Signature > Attack Ty p e s The following table descr ibes each attack type.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 160 6.9.2 Intrusion Severity Intrusions are assigned a severity level based on the following table. The intrusion severity level then determines the default signature action. 6.9.3 Signature Actions Y ou can ena ble/disable individual signatures.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 161 The following table describes signature actions. 6.9.4 Configuring IDP Signatures Use this screen to see the device’ s “group view” signature screen where you can view signatures by attack type.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 162 The following table describes the labels in this screen. T able 65 Device Operation > Device Configuration > Security > IDP &.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 163 6.9.5 Query V iew Use this screen to see the device’ s “group view” signature screen, then clic k the Switch to query view link to go to this ‘query view” screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 164 Severity Search for signatures by severity level(s) (see T able 63 on page 160 ). T ype Sea rch for signatures by attack type(s) (see T able 62 on page 159 ). Attack types are known as policy types in the group view screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 165 6.9.6 Protocol Anomaly This section introduces ADP (Anomaly Detection and Prevention). An ADP system protects against anomalies based on violations of prot oc ol standards (RFCs – Requests for Comments) and abnormal flows such as po rt scans.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 166 The following table describes the labels in this screen. T able 67 Device Operation > Devi ce Configuration > Security > IDP > Anomaly T YPE DESCRIPTION HTTP Inspection/TCP Decoder/UDP Decoder/ICMP Decoder Name This is the name of the protocol anomal y rule.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 167 6.10 Signature Up date The device comes with built-in signatures cr eated by the ZyXEL Security Response T eam (ZSR T). These are regularly updated as new intrusions evolve. Use the Update screen to immediately download or sched ule new signature downloads.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 168 T o open this screen, click Device Operation in the menu bar and then click Device Configuration > Security > Signatur e Update in the configuration panel.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 169 6.1 1 Content Filter This section shows you how to configure the Content Filter screens. These screens may vary depending on which model you’re co nfiguring. Please see the device’ s User ’ s Guide for more information about any of these screens or fields.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 170 Figure 78 Device Operation > Device Configuration > Security > Co nten t Filter > General The following table describes the labels in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 171 Matched Web Pages Select Block to prevent users from accessing web pages that match the categories that you select belo w .
Chapter 6 Device Security Settings Vantage CNM User’s Guide 172 6.13 Content Filter Policy This screen lists groups of content filtering settings called policies. Co ntent filtering policies allow you to have dif ferent content filtering settin gs for different users or groups of users.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 173 Figure 79 Device Operation > Device Configuratio n > Security > Cont ent Filter > P olicy The following table describes the labels in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 174 6.13.1 Content Filt er Policy: General T o open this screen, click Add or a policy’ s general icon in the Device Operation > Device Configuration > Security > Content Filter > Policy screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 175 6.13.2 Content Filter Policy: External Dat abase T o open this screen, click a polic y’ s external database icon in the Device Operation > Device Configuration > Security > Content Filter > Policy screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 176 Figure 81 Device Operation > Device Configuration > Security > Co nten t Filter > Policy > External Databasel The following table describes the labels in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 177 Pornography Selecting this category excludes pages that con tain sexually explicit material for the p urpose of arousi ng a sexual or prurient interest.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 178 Violence/Hate/Racism Selecting this category excludes pages that depict extreme ph ysical harm to people or property , or that advocate or provide instructions on how to cause such harm.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 179 Alternative S pirituality/ Occult Selecting this category exclude s pages that promote and provide information on religions such as Wi cca, Witchcraft or Satanism. Occult practices, atheistic view s, voodoo rituals or an y other form of mysticism are represented here.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 180 Health Selecting this category excludes pages that provide advi ce and information on genera l health such as fitness and we ll-being,.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 181 Email Selecting this category exclude s pages offering web-based e-mail services, such as online e-mail reading, e-cards, and mailing list services.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 182 6.13.3 Content Filter Policy: Customization T o open this screen, click a pol icy’ s customization icon in the Device Operation > Device Configuration > Security > Content Filter > Policy screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 183 " Use the Device Operation > Device Configuration > Security > Content Filter > Object screen (see Section 6.14 on page 186 ) to first configure the master lists of trusted (a llowed) web sites,forbidden (blocked) web sites, and keywords.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 184 The following table describes the labels in this screen. 6.13.4 Content Filt er Policy: Schedule T o open this screen, click a pol icy’ s schedule icon in the Device Opera tion > Device Config- uration > Security > Content Fil ter > Policy screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 185 Figure 83 Device Operation > Device Configuration > Security > Co nten t Filter > Policy > Schedulel The following table describes the labels in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 186 6.14 Content Filter Object s Use this screen to create a list of good (allowed) web site addresses, a list of bad (bloc ked) web site addresses, or block web sites ba sed on whet her the web site’ s address contains a ke yword.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 187 The following table describes the labels in this screen. 6.15 Content Filtering Cache T o open this screen, click a device, click Device Operation in the menu bar and then click Device Configuration > Security > Content Filter > Cache in the navigation panel.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 188 Use this screen to view and configure your de vice’ s URL caching. Y ou can also configure how long a categorized web site address r.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 189 Figure 86 Device Operation > Device Configurat ion > Security > X Auth > Local User The following table describes the labels in this screen. 6.16.2 RADIUS Use this screen if you want to use an ex ternal server to pe rform authentication.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 190 Figure 87 Device Operation > Device Configur ation > Security > X Auth > RADIUS The following table describes the fields in this screen.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 191.
Chapter 6 Device Security Settings Vantage CNM User’s Guide 192.
Vantage CNM User’s Guide 193 C HAPTER 7 Device Advanced Settings Use these screens to configure De vice advanced settings such as NA T , Static Route, DNS and Remote Management. 7.0.1 NA T This section shows you how to configure the NA T screens. These screens may vary depending on which model you’re co nfiguring.
Chapter 7 D evice Advanc ed Settings Vantage CNM User’s Guide 194 Figure 88 Device Operation > Device Configuration > Advanced > NA T > NA T Overview The following table describes the fields in this screen.
Chapter 7 Device Advanced Settings Vantage CNM User’s Guide 195 7.2 Port Forwarding Use this screen to configure port forwarding on the device. T o open this screen, click a device, click Device Operation in the menu bar , and then click Devic e Configuration > Advanced > NA T > Port Forwarding in the navigation panel.
Chapter 7 D evice Advanc ed Settings Vantage CNM User’s Guide 196 Figure 89 Device Operation > Device Configuratio n > Advanc ed > NA T > Port Forwar ding The following table describes the labels in this screen.
Chapter 7 Device Advanced Settings Vantage CNM User’s Guide 197 7.3 Address Mapping Use this screen to configure various types of network address transla tion (NA T) on the device.
Chapter 7 D evice Advanc ed Settings Vantage CNM User’s Guide 198 7.3.1 Edit an Address Mapping Rule Use this screen to edit an address mapping rule on the device. T o open this screen, click Edit for a rule in the Device Operation > Device Configuration > Advanc ed > NA T > Addr ess Mapping screen.
Chapter 7 Device Advanced Settings Vantage CNM User’s Guide 199 7.4 T rigger Port Use this screen to configure trigger port forwar ding on the device. T o open this screen, click a device, clic k Device Operation in the menu bar and then click Device Configuration > Advanced > NA T > T rigger Port in the navigation panel.
Chapter 7 D evice Advanc ed Settings Vantage CNM User’s Guide 200 7.4.1 Edit a T rigger Port Rule Use this screen to edit a trigger port forwarding rule on the device. T o open this screen, c lick Configuration > NA T , select SUA Only or Full Featur e , click Edit , select T r igger Port , and click the Index field for the rule.
Chapter 7 Device Advanced Settings Vantage CNM User’s Guide 201 7.5 St atic Route This section shows you how to configure the St a t i c R o u t e screens. These screens may vary depending on which model you’re co nfiguring. Please see the device’ s User ’ s Guide for more information about any of these screens or fields.
Chapter 7 D evice Advanc ed Settings Vantage CNM User’s Guide 202 The following table describes the labels in this screen. 7.6.1 Edit a St atic Route Use this screen to edit a static route i n the device.
Chapter 7 Device Advanced Settings Vantage CNM User’s Guide 203 7.7 DNS This section shows you how to configure the DNS screens. These screens may vary depending on which model you’re co nfiguring. Please see the device’ s User ’ s Guide for more information about any of these screens or fields.
Chapter 7 D evice Advanc ed Settings Vantage CNM User’s Guide 204 The following table describes the labels in this screen. 7.8.1 Add/Edit an Address Record Use this screen to create or edit an address record.
Chapter 7 Device Advanced Settings Vantage CNM User’s Guide 205 7.9 Name Server Record Use this screen to specify the IP address of a DNS server that the device can que ry to resolve domain names for features like VPN, DDNS, and th e time server .
Chapter 7 D evice Advanc ed Settings Vantage CNM User’s Guide 206 7.9.1 Add/Edit a Name Server Record Use this screen to create or edit a name server record. Figure 99 Device Operation > Device Configurat ion > Advanced > DNS > Name Server Record > Add/Edit The following table describes the labels in this screen.
Chapter 7 Device Advanced Settings Vantage CNM User’s Guide 207 7.10 Cache Use this screen to configure a device ’ s DNS cachin g. T o open this screen, c lick a device, click Device Operation and then click Device Configuration > Advanced > DNS > Cache in the navigation panel.
Chapter 7 D evice Advanc ed Settings Vantage CNM User’s Guide 208 7.1 1 DDNS Use this screen to configure your Dynamic DNS (DDNS) on the device. T o open this screen, click a device, click Device Operation in the menu ba r and then click Device Configuration > Advanced > DNS > DDNS .
Chapter 7 Device Advanced Settings Vantage CNM User’s Guide 209 7.12 DHCP Use this screen to configure the DNS server info rmation that the device sends to DHCP clients on the LAN, DMZ or WLAN.
Chapter 7 D evice Advanc ed Settings Vantage CNM User’s Guide 210 Figure 102 Device Operation > Device Config uration > Advanced > DNS > DHCP The following table describes the labels in this screen.
Chapter 7 Device Advanced Settings Vantage CNM User’s Guide 21 1 7.13 Remote MGMT This section shows you how to configure the Remote MGMT screens. These screens may vary depending on which model you’re configuring. Pleas e see the device’ s User ’ s Guide for more information about any of these screens or fields.
Chapter 7 D evice Advanc ed Settings Vantage CNM User’s Guide 212 The following table describes the labels in this screen. T able 94 Device Operation > Device Configuration > Advanced > Remote Ma nagement LABEL DESCRIPTION HTTPS Serve r Certifica te Select the Server Certificate that the device will use to identify i tself.
Chapter 7 Device Advanced Settings Vantage CNM User’s Guide 213 Secure Client IP Address A secure client is a “trust ed” computer that is allowed to communicate with the device using this service. Select All to allow any computer to access the device using this service.
Chapter 7 D evice Advanc ed Settings Vantage CNM User’s Guide 214 SNMP Configuration Get Community Enter the Get Community , which i s the password for the incoming Get an d GetNext requests from the management station. The default is public and allo ws all requests.
Chapter 7 Device Advanced Settings Vantage CNM User’s Guide 215.
Chapter 7 D evice Advanc ed Settings Vantage CNM User’s Guide 216.
Vantage CNM User’s Guide 217 C HAPTER 8 Device Log This section shows you how to configure the Device Log screen. This screen may vary depending on which model you’re co nfiguring. Please see the device’ s User ’ s Guide for more information about any of these screens or fields.
Chapter 8 Device Log Vantage CNM User’s Guide 218.
Chapter 8 Device Log Vantage CNM User’s Guide 219 The following table describes the labels in this screen. T able 95 Device Operation > Device Configuration > Device Log LABEL DESCRIPTION Address Info Mail Server Enter the server nam e or the IP address of the mail server for the e-mail addresses specified below.
Chapter 8 Device Log Vantage CNM User’s Guide 220 Send Immediate Alert Select the categories of aler ts for which yo u want th e device to instantly e- mail alerts to the e-mail address specified in the Send Alerts T o field.
Vantage CNM User’s Guide 221 C HAPTER 9 Device Configuration Management 9.1 Synchronization (Device) Data inconsistencies may occur if device conf igurations are made directly to the device instead of in V antage CNM. Use this screen to resolve any data inco nsistencies between the selected device and V antage CNM.
Chapter 9 Device Configuration Manag ement Vantage CNM User’s Guide 222 Figure 106 Device Operation > Configuration Managem ent > Synchronization (Customize) The following table describes the fields in this screen.
Chapter 9 Device Configuration Manageme nt Vantage CNM User’s Guide 223 Figure 107 Device Operation > Configuration Mana gement > Synchronization (Folder) The following table describes the fields in this screen.
Chapter 9 Device Configuration Manag ement Vantage CNM User’s Guide 224 Y ou can create your own configuration file alias in V antage CNM. This may make it easier to distinguish between configuration files. The menu item displays different screens depe nding on whether you selected a device or a folder before you c licked this menu item.
Chapter 9 Device Configuration Manageme nt Vantage CNM User’s Guide 225 9.3.2 Backup a Device Use this screen to manage configuration fil es uploaded to V antage CNM for the selected device. After a backup task is applied, you ca n check the status in Log & Report > Operation Report > Configuration File Backup & Restore Report .
Chapter 9 Device Configuration Manag ement Vantage CNM User’s Guide 226 The following table describes the fields in this screen 9.3.3 Backup & Restore (Folder) Use this screen to manage or restore config uration files uploaded to V antage CNM for multiple devices in the selected folder .
Chapter 9 Device Configuration Manageme nt Vantage CNM User’s Guide 227 The following table describes the fields in this screen. 9.3.4 Group Backup (Folder) Use this screen to backup configuration files fo r one or more devices in the selected set of configuration files.
Chapter 9 Device Configuration Manag ement Vantage CNM User’s Guide 228 Figure 1 1 1 Device Operation > Configuration Man a gement >Co nfiguration Managem ent > Configuration File Managemen t > Backup (Folder) The following table describes the fields in this screen.
Chapter 9 Device Configuration Manageme nt Vantage CNM User’s Guide 229 9.3.5 Group Restore (Folder) Use this screen to restore configuration files fo r one or more devices in the specified folder . The configuration files must be available in the V antage CNM server .
Chapter 9 Device Configuration Manag ement Vantage CNM User’s Guide 230 9.4 Schedule List (Device) Use this screen to s ee or delete the scheduled configuration backup s that have not performed yet.
Chapter 9 Device Configuration Manageme nt Vantage CNM User’s Guide 231 9.5 Schedule List (Folder) Use this screen to s ee or delete the scheduled configuration backup for a group that has not performed yet. T o open this scree n, select a folder , and then click Configuration Management > Configuration Fi le Management > Schedule List .
Chapter 9 Device Configuration Manag ement Vantage CNM User’s Guide 232 Figure 1 15 Device Operat ion > Configuration Management > Configur ation File Management > Schedule List (Folder) The following table describes the fields in this screen.
Chapter 9 Device Configuration Manageme nt Vantage CNM User’s Guide 233 9.6 Signature Profile Management Use this menu item to manage, back up and restore the configuration and signatures for services such as IDP and anti-virus. Y ou can also use this menu item to reset the service configuration to its factory default settings.
Chapter 9 Device Configuration Manag ement Vantage CNM User’s Guide 234 The following table describes the fields in this screen. 9.6.2 Signature Profile Backup (Device) Use this screen to back up the anti-virus or IDP configura tion and signatures for a specific device.
Chapter 9 Device Configuration Manageme nt Vantage CNM User’s Guide 235 Figure 1 17 Device Operation > Configuration Manag e ment > Signature Profile Management > Backup & Restore > Backup (Device) The following table describes the fields in this screen 9.
Chapter 9 Device Configuration Manag ement Vantage CNM User’s Guide 236 Figure 1 18 Device Operation > Configuration Manag e ment > Signature Profile Management > Backup & Restore > Restore (Folder) The following table describes the fields in this screen 9.
Chapter 9 Device Configuration Manageme nt Vantage CNM User’s Guide 237 Figure 1 19 Device Operation > Configuration Manag e ment > Signature Profile Management > Reset to Factory The following table describes the fields in this screen 9.7 Configuration Building Block Use this menu item to mana ge building blocks to the selected device.
Chapter 9 Device Configuration Manag ement Vantage CNM User’s Guide 238 The following table describes the fields in this screen 9.8 Add/Edit a Configuration BB Use this menu item to mana ge building blocks to the selected device. See Chapter 34 on page 356 for more information abou t building blocks.
Chapter 9 Device Configuration Manageme nt Vantage CNM User’s Guide 239 Figure 122 Device Op eration > Configuration Manag ement > Building Block > Configuration BB > Edit Figure 123 Dev.
Chapter 9 Device Configuration Manag ement Vantage CNM User’s Guide 240 Feature Select the menu item the building block is for . If you select System , a screen displays (as Device Operatio n > Device Configuratio n > General > System ) after y o u click Create .
Chapter 9 Device Configuration Manageme nt Vantage CNM User’s Guide 241 9.9 Component BB Use this menu item to manage component building blocks to th e selected de vice. A component BB is a part of setting such as a myZyXEL.co m account, an IP address, an IKE phase 1 or phase2 setting.
Chapter 9 Device Configuration Manag ement Vantage CNM User’s Guide 242 Figure 125 Device Operation > Configuration Mana gement > Building Block > Component BB > Add/Edit/Save as The fol.
Vantage CNM User’s Guide 243 C HAPTER 10 Firmware Management 10.1 Firmware List Use this screen to upload device firmware to V antage CNM. It is recommended administrators subscribe to a ZyXEL mailing list to be regu larly informed of ne w firmware ver s ions.
Chapter 10 Firm ware Managem ent Vantage CNM User’s Guide 244 10.1.1 Add Firmware Use this screen to select the fi rmware you want to upload to V a ntage CNM. T o open this screen, click Add in the Device Operation > Firmware Management > Firmwar e List screen.
Chapter 10 Fi rmware Management Vantage CNM User’s Guide 245 10.2 Scheduler List Use this screen to look at and maintain the list of scheduled firmware upgrades in V antage CNM.
Chapter 10 Firm ware Managem ent Vantage CNM User’s Guide 246 Consider the following when you decide to upgrade firmware. • It is advisable to upgrade firmware during periods of low network activity , since each device must restart after firmware upload.
Chapter 10 Fi rmware Management Vantage CNM User’s Guide 247 The following table describes the fields in this screen. 10.3.3 Firmware Upgrade (Device) > Upgrade Use this screen to perform the fi rmware upg rade to the selected device right away or define a schedule for it.
Chapter 10 Firm ware Managem ent Vantage CNM User’s Guide 248 The following table describes the fields in this screen. T able 1 17 Device Operation > Firmware Mana gement > Firmware Upgrade (D.
Vantage CNM User’s Guide 249 C HAPTER 11 License Management 1 1.1 Service Activiation Use this menu item to register the selected device and to activate subscription services. " This menu item is avail able if you click a device. 1 1.1.1 Registration Use this screen to registe r the selected device on www .
Chapter 11 Lice nse Managem ent Vantage CNM User’s Guide 250 Figure 133 Device Operation > License Manag ement > Service Activiation > Registration > Save as a BB Enter the name of the new building block, and click Apply . The name must be 1-32 alphanumeric characters or underscores (_).
Chapter 11 License Manag ement Vantage CNM User’s Guide 251 1 1.1.2 Service Use this screen to look at or update the current status of subscription services, such as IDP and content filtering, in the select ed device. The V antage CNM serv er must be connected to the Internet and have access to www .
Chapter 11 Lice nse Managem ent Vantage CNM User’s Guide 252 1 1.2 License S t atus Use this screen to look at the current status of licenses for subsc ription services, such as IDP and content filtering.
Chapter 11 License Manag ement Vantage CNM User’s Guide 253 1 1.2.1 Activate/Upgrade License Use this screen to activate a trial version of the service, if available, or to apply a license for the service to the device. T o open this screen, click Upgrade in the Device Operation > License Management > License S tatus screen.
Chapter 11 Lice nse Managem ent Vantage CNM User’s Guide 254 Figure 137 Device Operation > License Manag ement > Signature S tatus The following table describes the labels in this screen.
255 P ART III VPN Management " The examples in this section use one of the most compr ehensive examples of each screen, not every variat ion for each device type and firmware version. If you are unable to find a specific screen or field in this User ’s Guide, please see the User ’s Guide for the device for more information.
256.
Vantage CNM User’s Guide 257 C HAPTER 12 VPN Community 12.1 VPN Community Use this menu item to manage VPN configurat ion between or among ZyXEL devices. T o open this menu item, select the device, click VPN Management in the menu ba r and then click VPN Community in the navigation panel.
Chapter 12 VPN Community Vantage CNM User’s Guide 258 12.1.1 Add/Edit a VPN Community Use this scree to configure VP N configuration between or among ZyXEL devices.
Chapter 12 VPN Community Vantage CNM User’s Guide 259 Click the Load a BB icon to use phase 1 or phase 2 settin g from an existing building block. The following pop-up screen appears. Figure 140 VPN Management > VPN Community > Add/ Edit > Load a BB Select a building block fro m the list box, and click Ap ply .
Chapter 12 VPN Community Vantage CNM User’s Guide 260 The following table describes the fields in this screen. T able 124 VPN Management > VPN Community > Add/Edit FIELD DESCRIPTION VPN Community Community Name T ype a name to id entify this VPN community .
Chapter 12 VPN Community Vantage CNM User’s Guide 261 Encryption Algorith m Select which key size and encryption alg orithm to use in the IKE SA. Choices are: DES - a 56-bit key with the DES encrypt.
Chapter 12 VPN Community Vantage CNM User’s Guide 262 Perfect Forward Secret (PFS) Select whether or not y ou want to enable Perfect Fo rward Secrecy (PFS) and, if you do, which Diffie-Hellman key group to use for encryption.
Vantage CNM User’s Guide 263 C HAPTER 13 Installation Report 13.1 Inst allation Report Use this screen to view the VPN community stat us between or am ong th e devices. T o open this screen, click a device or a folder , and then click VPN Management from the menu bar and then click Installation Report in the navigation panel.
Chapter 13 Inst a llation Report Vantage CNM User’s Guide 264 13.1.1 Show Det ailed Inst allation Reportl Use this screen to view whether the VPN comm unities have been applied successfully to all member gateways. T o open this screen, click Show Detail in the VPN Management > Installation Report screen.
Vantage CNM User’s Guide 265 C HAPTER 14 VPN Monitor Use this menu item to centrally and easily mo nitor all VPN community status among devices. Y ou can check from a communities list (by comm unity) or from a devices list (by device). 14.1 Monitor VPN by Community Use this menu item to monitor a ll VPN community status.
Chapter 14 VPN Monitor Vantage CNM User’s Guide 266 14.1.1 Show Det ailed VPN Community Use this screen to monitor VPN tunnel status. T o open this screen, click Show Detail in the VPN Management > VPN Monitor > By Community screen.
Chapter 14 VPN Monitor Vantage CNM User’s Guide 267 14.1.2 VPN T unnel Diagnostics Use this screen to perform diagnostic action fo r a disconnected tunnel. T o open this screen, click Diagnostic in the VPN Management > VPN Monitor > By Community > Show Detail screen.
Chapter 14 VPN Monitor Vantage CNM User’s Guide 268 Figure 148 VPN Management > VPN Monitor > By Co mmunity > Show Detail > Diagnostic > Logs The following table describes the fields in this screen.
Chapter 14 VPN Monitor Vantage CNM User’s Guide 269 14.2 Monitor VPN by Device 14.2.1 VPN T unnel S t atus Use this menu item to monitor a ll VPN tunnel status for devices.
Chapter 14 VPN Monitor Vantage CNM User’s Guide 270 Figure 150 VPN Management > VPN Monitor > By Device > VPN T unnel S tatus > Search S pecial Tunnel The following table describes the fields in this screen. 14.2.3 SA Monitor Use this menu item to monitor a ll VPN tunnel status for devices.
Chapter 14 VPN Monitor Vantage CNM User’s Guide 271 Figure 151 VPN Management > VPN Monitor > By Device > SA Monitor The following table describes the fields in this screen.
Chapter 14 VPN Monitor Vantage CNM User’s Guide 272.
273 P ART IV Monitor Device Status Monitor (275) Device HA Status Monitor (281) Device Alarm (283).
274.
Vantage CNM User’s Guide 275 C HAPTER 15 Device Status Monitor This chapter describes the device status monitor . 15.1 Device S tatus This report shows a summary of device status. T o open this scre en, click Monitor in the menu bar and then click Devi ce S tatus in the navigation panel.
Chapter 15 Device Sta tus Monitor Vantage CNM User’s Guide 276 15.1.1 Device S tatus > 3G Card This report shows a summary of device status. Click a 3G Card link beside a device shown in the Monitor > Device S tatus screen to open the screen as shown next.
Chapter 15 Device Status Monitor Vantage CNM User’s Guide 277 The following table describes the labels in this screen. T able 134 Monito r > Device Stat us > 3G Card LABEL DESCRIPTION 3G W AN Interface S tatus The fields below display when a 3G card is inserted and W AN 2 is enabl ed in the selected device.
Chapter 15 Device Sta tus Monitor Vantage CNM User’s Guide 278 3G Card Model T his displays the model name of your 3G card. 3G Card Firmware Revision This displays the version of the firmware currently used in the 3G card.
Chapter 15 Device Status Monitor Vantage CNM User’s Guide 279 # This field displays the index number of re cords in this table. T ime This field displays the time the alarm was recorded. Source This field lists the source IP address and the port number of the incoming packet.
Chapter 15 Device Sta tus Monitor Vantage CNM User’s Guide 280.
Vantage CNM User’s Guide 281 C HAPTER 16 Device HA Status Monitor This chapter describes the monitor for device high availability (HA) status on ZLD ZyW ALL device(s) such as ZyW ALL 1050 or ZyW ALL USG series. 16.1 Device HA S tatus This report shows a summary of device status.
Chapter 16 Device HA Stat us Monitor Vantage CNM User’s Guide 282 S tatus This field displays the device’s current HA status. If the device is a master deivce, the possible status are: • Active : All VRRP interfaces status on the device are active.
Vantage CNM User’s Guide 283 C HAPTER 17 Device Alarm 17.1 Device Alarm Introduction Alarms are time-critical information that the de vice automatically sends out at the ti me of occurrence. Y ou may have a dministrators auto ma tically e-mailed when an alarm oc curs in the CNM System Setting > Conf iguration > Notification screen.
Chapter 17 Device Alar m Vantage CNM User’s Guide 284 Figure 155 Monitor > Device Alarm > Unresolved Alarm The following table describes the fields in this screen. T able 137 Monitor > Device Alarm > Unresolved Alarm STAT E DESCRIPTION Device Name/ Folder Name This field displays the selected device or folder .
Chapter 17 Device Alarm Vantage CNM User’s Guide 285 17.1.3 Responded Alarm Responded alarms are alarms that have been responded by an administrator . Figure 156 Monitor > De vice Alarm > Responded Alarm The following table describes the fields in this screen.
Chapter 17 Device Alar m Vantage CNM User’s Guide 286 Category Select the type of alarm you wish to view . Severity Select the severity of alarm you wish to view . T ime Period Select the time period for which you wish to view alarms. Responder Se lect alarms based on the administ rator who is supposed to re spond to them.
287 P ART V Log & Report Device Operation Repo rt (289) CNM Logs (301) VRP T (303).
288.
Vantage CNM User’s Guide 289 C HAPTER 18 Device Operation Report Use this menu items to see summary reports for the tasks you submit to the devices through V antage CNM web configurator . 18.1 Firmware Upgrade Report Firmware Upgrade means that V antage CNM si gnals the device to request a firmware FTP upload from V antag e CNM.
Chapter 18 Device Op eration Repor t Vantage CNM User’s Guide 290 The following table describes the labels in this screen. 18.1.1 Firmware Report Det ails This report shows more information for each de vice firmware upgrade result performed in a group firmware upgrade.
Chapter 18 Device Op eration Repor t Vantage CNM User’s Guide 291 The following table describes the labels in this screen. 18.2 Configuration Report Use this screen to look at operation records for a device or groups. T o open this screen, click Log & Report > Operation Re port > Configuration Report .
Chapter 18 Device Op eration Repor t Vantage CNM User’s Guide 292 Figure 161 Log & Report > Operation Repo rt > Configuration Report (Group) The following table describes the labels in this screen. 18.2.1 Configuration Report Det ails Use this screen to look at the detailed status of an configuration operation.
Chapter 18 Device Op eration Repor t Vantage CNM User’s Guide 293 Figure 162 Log & Report > Operation Repo rt > Configuration Report > Show Details The following table describes the labels in this screen.
Chapter 18 Device Op eration Repor t Vantage CNM User’s Guide 294 18.3 Configuration File Backup Report Use this screen to look at configuration file backup records for a device or groups.
Chapter 18 Device Op eration Repor t Vantage CNM User’s Guide 295 The following table describes the labels in this screen. 18.3.1 Configuration F ile Backup Report Det ails Use this screen to look at the detailed status of an configuration operation.
Chapter 18 Device Op eration Repor t Vantage CNM User’s Guide 296 Figure 165 Log & Report > Operation Repo rt > Config uration File Backup & Restore Report > Backup R eport (Group ) > Show D etail The following table describes the labels in this screen.
Chapter 18 Device Op eration Repor t Vantage CNM User’s Guide 297 Figure 166 Log & Report > Operation Repo rt > Config uration File Backup & Restore Report > Restore Report (Device).
Chapter 18 Device Op eration Repor t Vantage CNM User’s Guide 298 18.5 Signature Profile Backup Report Use this screen to look at the back up records of device signature profile.
Chapter 18 Device Op eration Repor t Vantage CNM User’s Guide 299 18.6 Signature Profile Restore Report Use this screen to look at the restore r ecords of device si gnature profile.
Chapter 18 Device Op eration Repor t Vantage CNM User’s Guide 300 # This is the number of an individu al entry . Action T ime This field displa ys the date and ti me the operation was re quested. Y ou can click the label to sort by this column. Device Name This disp lays the device name for the signature profile restore.
Vantage CNM User’s Guide 301 C HAPTER 19 CNM Logs 19.1 V ant age CNM Logs Use these screens to view and configure V antage CNM system log preferences. 19.1.1 CNM Logs Y ou c an view system logs for previous day , the last two days or up to on e week here.
Chapter 19 CNM Lo gs Vantage CNM User’s Guide 302 The following table describes the labels in this screen. T able 148 LOG & Report > CNM Logs LABEL DESCRIPTION Incident Select one of the general categor ies of events whose logs you want to view from the first list box.
Vantage CNM User’s Guide 303 C HAPTER 20 VRPT The Report menu activates V antage Report. This ch ap ter introduces V antage Report and its role in V antage CNM. Then, it explains how to set up and start V antage Report. Please refer to the V antage Report 3.
Chapter 20 VRPT Vantage CNM User’s Guide 304 20.2 V ant age Report in V ant age CNM V antage Report in V antage CNM is a sp ecial release for V antage CNM only .
Chapter 20 VRPT Vantage CNM User’s Guide 305 2 Click CNM System Setting > VRP T Management > Add . Configure the V antage Report instance in V antage CNM, and select the devices that should send log messages to the V antage Report instance. See Section 21.
Chapter 20 VRPT Vantage CNM User’s Guide 306.
307 P ART VI CNM System Setting CNM System Setting (309) Maintenance (323) Device Owner (327) V antage CNM Software Upgrade (329) License (331) About CNM (333 ).
308.
Vantage CNM User’s Guide 309 C HAPTER 21 CNM System Setting Use these screens to configure V ant age CNM server se ttings such as servers configuration, system maintenance, create and define device owner , software upgrade, license management, and about.
Chapter 21 CNM Syst em Setting Vantage CNM User’s Guide 310 Figure 174 CNM System Setting > Configuration > Serv ers > Configur ation The following table describes the fields in this screen.
Chapter 21 C NM System Setting Vantage CNM User’s Guide 31 1 21.1.1 V ant age CNM Se rver Public IP Address If you change the V antage CNM server public IP ad dress, then each (V antage CNM- registered) device’ s Manager IP address must change too.
Chapter 21 CNM Syst em Setting Vantage CNM User’s Guide 312 Figure 175 CNM System Settin g > Configuration > Servers > S tatus The following table describes the fields in this screen.
Chapter 21 C NM System Setting Vantage CNM User’s Guide 313 User lockout is a protection me chanism to di scourage brute-force passw ord guessing attacks on a device’ s mana gement interface . Y ou can specify a lockout period that must expire befo re entering a fourth password after three incorrect passwords have been entered.
Chapter 21 CNM Syst em Setting Vantage CNM User’s Guide 314 21.4.1 Notifications Settings Use this screen to decide who should receive e-mail for device and CNM events that may warrant immediate attention such as a VPN tunn el down or a device reboot or a CNM log purge notificati on.
Chapter 21 C NM System Setting Vantage CNM User’s Guide 315 21.5 Log Setting Use this screen to set how long the V antage CNM server stores logs and reports and which events the V antage CNM re cords logs for . T o open this screen, click CNM System Setting in the menu bar and then click Configuration > Log Setting in th e navigation panel.
Chapter 21 CNM Syst em Setting Vantage CNM User’s Guide 316 The following table describes the labels in this screen. 21.6 VRPT Management V antage CNM also includes V antage Report. See Chapt er 20 on page 303 for information about V a ntage Report in V ant age CNM.
Chapter 21 C NM System Setting Vantage CNM User’s Guide 317 21.6.1 Add/Edit VRPT Management Use this screen to configure a VRP T server . T o open this sc reen, click Add or Edit in the CNM System Setting > Config uration > VRP T Management screen.
Chapter 21 CNM Syst em Setting Vantage CNM User’s Guide 318 21.7 Certificate Management Overview Some devices can provide certificates (also calle d digital IDs) for users to authenticate the device. Certificates are based on public-private key pairs.
Chapter 21 C NM System Setting Vantage CNM User’s Guide 319 A certification path is the hierarchy of certif ication authority certificates that validate a certificate. The device does not trust a certificate if any certific ate on its path has expired or been revoke d.
Chapter 21 CNM Syst em Setting Vantage CNM User’s Guide 320 The following table describes the labels in this screen. 21.7.3 Create CSR Y ou can create certificate s by entering the requ ested information into th e fields below .
Chapter 21 C NM System Setting Vantage CNM User’s Guide 321 Figure 182 CNM System Setting > Conf iguration > Certificate Management > Create CSR The following table describes the labels in this screen.
Chapter 21 CNM Syst em Setting Vantage CNM User’s Guide 322 21.7.4 Import Certificate In this screen, you can Browse for a certificate that has already been downloaded to your computer .
Vantage CNM User’s Guide 323 C HAPTER 22 Maintenance Use the Maintenance screens to manage, back up and restore V antage CNM system backup files. Data maintenance includes de vice firmware and configuration files you have uploaded to the V antage CNM server .
Chapter 22 Maintenance Vantage CNM User’s Guide 324 22.1.1 Backup Use this screen to save your curre nt V antage CN M system to the V antage CNM server or your computer .
Chapter 22 Maintenance Vantage CNM User’s Guide 325 22.2 Device Maintenance Use this screen to export or import a device lis t file from/to the V antage CNM. It’ s convenient for you to rebuild the managed device information quickly at one time if you want to reinstall the V antage CNM on the same or another computer .
Chapter 22 Maintenance Vantage CNM User’s Guide 326 Figure 188 CNM System Setting > Maintenance > Device List Impor t Successful.
Vantage CNM User’s Guide 327 C HAPTER 23 Device Owner 23.1 Device Owner This screen list the address book wh ich is a list of personal details of people of device owners.
Chapter 23 Device Own er Vantage CNM User’s Guide 328 Figure 190 CNM System setting > Device Owner > Add/Edit The following table describes the labels in this screen. T able 162 CNM System Setting > Dev ice Owner > Add/Edit LABEL DESCRIPTION Name T ype the person’s name.
Vantage CNM User’s Guide 329 C HAPTER 24 Vantage CNM Software Upgrade 24.1 CNM Sof tware Upgrade Use this screen to view the current V antage CNM software version or perform a software upgrade. Enter the full path of a software file in your computer or cl ick Browse.
Chapter 24 Vantage CNM Software Upgrade Vantage CNM User’s Guide 330.
Vantage CNM User’s Guide 331 C HAPTER 25 License 25.1 CNM Licence Use this screen to renew a standard license key to continuely use V antage CNM after the trial period or the old licen se key expires. Click CNM System Setting in the menu bar and then click License in the navigation panel to display the next screen.
Chapter 25 Lice nse Vantage CNM User’s Guide 332 25.1.1 License Upgrade License key is a licence to manage a spe cific nu mber of ZyXEL devices. It can be found in the iCard. T ype a license ke y to the License Key field and click Apply to increase the maximum device number the V antage CNM is allowed to manage.
Vantage CNM User’s Guide 333 C HAPTER 26 About CNM 26.1 About CNM Use this screen to see V antage CNM’ s software version, release date and the copyright. T o open this screen, click CNM System Setting in the menu bar and then click About in the navigation panel.
Chapter 26 About CNM Vantage CNM User’s Guide 334.
335 P ART VII Account Management User Group (337) Account (341).
336.
Vantage CNM User’s Guide 337 C HAPTER 27 User Group Use these screens to manage V antage CNM user groups. A group is associa ted with the privilege you defined and it is fo r one manageme nt domain. After you create a group, you can associate the user(s) with this group before th e user(s) can perform any functions in V antage CNM.
Chapter 27 User Group Vantage CNM User’s Guide 338 The following table describes the fields in this screen. 27.1.1 Add User Group Use this screen to create or edit a “user group” (administrator permission template). T o open this screen, click Add or Edit in the Account Management > Group screen.
Chapter 27 Us er Group Vantage CNM User’s Guide 339 The following table describes the fields in this screen. T able 165 Account Management > Group > Add LABEL DESCRIPTION Basic Information Group Name T ype a group name for this tempe rlate. Description T ype the description for the group.
Chapter 27 User Group Vantage CNM User’s Guide 340.
Vantage CNM User’s Guide 341 C HAPTER 28 Account An account is a user with permissions inhe rited from the associated group. “Root” is the predefined administrator belonging to the Super group. Only “root” or any accounts belonging to Super group can do everyth ing including managing the V antage CNM system.
Chapter 28 Accoun t Vantage CNM User’s Guide 342 28.3 Account Use this screen to display a list of all administ rators and root. T o open this sc reen, click Account Management in the menu ba r and then click Account in the navigation panel. Figure 197 Account Manage ment > Accoun t The following table describes the fields in this screen.
Chapter 28 Ac count Vantage CNM User’s Guide 343 Figure 198 Account Manage ment > Accoun t > Add/Edit The following table describes the fields in this screen.
Chapter 28 Accoun t Vantage CNM User’s Guide 344.
345 P ART VIII T roubleshooting T roubleshooting (347).
346.
Vantage CNM User’s Guide 347 C HAPTER 29 Troubleshooting This chapter offers some sugg estions to solve problems you might encounter . The potential problems are divided in to following categories. • V antage C NM Access and Login • Device Management • Device Firmware Management • V antage Report 29.
Chapter 29 Trou bleshooting Vantage CNM User’s Guide 348 29.2 Device Management V One device always keeps in On_Pending status in the device window . How can I do? A devices with the On_Pending status means there are some pending tasks the V antage CNM should set but has not set to the device.
Chapter 29 Trou bleshooting Vantage CNM User’s Guide 349 29.4 V ant age Report V There is no information in any report for my device. 1 If you just added the device , wait for at least 5 minutes for informatio n to appear in each report.
Chapter 29 Trou bleshooting Vantage CNM User’s Guide 350.
351 P ART IX Appendices and Index Product Specification s (353) Setting up Y our Computer ’ s IP Address (357) Pop-up W indows, Java Scripts and Java Permissions (373) IP Addresses and Subnetting (3.
352.
Vantage CNM User’s Guide 353 A PPENDIX A Product S pecifications This appendix summarizes V antage CNM’ s and V antage Rep ort’ s specifications.
Appendix A Product Specifications Vantage CNM User’s Guide 354 Data Maintenance Back up and restor e entire V antage CN M config uration System Management V antage CNM server IP address FTP server M.
Appendix A Product Specifications Vantage CNM User’s Guide 355 entrustgsslca Jan 9, 2003 9D:66:6A:CC:FF:D5:F5:43:B4:BF: 8C:16:D1:2B:A8:99 thawtepersonalbasicca Feb 13, 1999 E6:0B:D2:C9:CA:2D: 88:DB:.
Appendix A Product Specifications Vantage CNM User’s Guide 356 V ant age Report S pecifications This section summarizes V antage Report’ s specifications. Se e T able 1 on page 26 for specifications about the time it takes the V antag e Report se rver to process information from devices.
Vantage CNM User’s Guide 357 A PPENDIX B Setting up Y our Computer ’ s IP Address All computers must have a 10M or 100M Et hernet adapter card and TCP/IP installed.
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 358 Figure 199 WIndows 95/98 /Me: Networ k: Configura tion Inst alling Components The Network window Configuration tab displays a list of installed components. Y ou need a network adapter , the TCP/IP protocol and Client for Microsof t Networks.
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 359 Configuring 1 In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties 2 Click the IP Address tab. • If your IP address is dynamic, select Obtain an IP address automatically .
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 360 Figure 201 Windows 95/98/Me : TCP/IP Pr operties: DNS Configuration 4 Click the Gateway tab. • If you do not know you r gateway’ s IP addr ess, remove previously installed gateways.
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 361 Figure 202 Windows XP: S t art Menu 2 In the Control Panel , double-click Network Connections ( Network and Dial-up Connections in W indow s 2000/NT). Figure 203 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Pr operties .
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 362 Figure 204 Windows XP: Control Panel: Network Connections: Pro perties 4 Select Internet Protocol (TCP/IP) (under the Genera l tab in W in XP) and then click Properties .
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 363 Figure 206 Windows XP: Internet Protocol (TCP/IP) Propert ies 6 If you do not know your gateway's IP ad dress, remove any previously installed gateways in the IP Settings tab and click OK .
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 364 Figure 207 Windows XP: Advanced TCP/IP Properties 7 In the Internet Protocol TCP/IP Pr operties window (the General tab in W indow s XP): • Click Obtain DNS server address automatically if yo u do not know your DNS server IP address(es).
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 365 Figure 208 Windows XP: Internet Protocol (TCP/IP) Propert ies 8 Click OK to close the Internet Protocol (TCP/IP) Properties window . 9 Click Close ( OK in W indows 2000/NT) to close the Local Area Connection Properties window .
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 366 Figure 209 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 210 Macintosh O S 8/9: TC P/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list.
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 367 • T ype your IP address in the IP Address box. • T ype your subnet mask in the Subnet mask box. • T ype the IP address of your device in the Router addr ess box. 5 Close the TCP/IP Contr ol Panel .
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 368 Figure 212 Macintosh O S X: Netw ork 4 For statically assigned settings, do the following: •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address box.
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 369 " Make sure you are logged in as the root administrator . Using the K Desktop Environment (KDE) Follow the steps below to configure your computer IP address using the KDE.
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 370 • If you have a dyna mic IP address, click Automatically obtain IP address settings with and select dhcp from the drop down list.
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 371 Figure 217 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 • If you have a static IP address, enter static in t he BOOTPROTO= field. T ype IPADDR = followed by the IP address (in do tted decimal notation) and type NETMASK = followed by the subnet mask.
Appendix B Setting up Your Computer’s IP Address Vantage CNM User’s Guide 372 V erifying Settings Enter ifconfig in a terminal screen to ch eck your TCP/IP properties. Figure 221 Red Hat 9.0: Checking TCP/IP Properties [root@localhost]# ifconfig eth0 Link encap:Ethernet HWadd r 00:50:BA:72:5B:44 inet addr:10.
Vantage CNM User’s Guide 373 A PPENDIX C Pop-up Windows, Java Script s and Java Permissions In order to use the web configurator you need to allow: • W eb browser pop-up win dows from your device. • Java Scripts (enabled by defa ult). • Java permissions (enabled by default).
Appendix C Pop-up Windows, Java Scripts and Java Permissions Vantage CNM User’s Guide 374 2 Clear the Block pop-ups check box in the Pop-up Block e r section of the screen. This disables any web po p-up blockers you may have ena bled. Figure 223 Internet Options: Privacy 3 Click Apply to save this setting.
Appendix C Pop-up Windows, Java Scr ipts and Java Permissions Vantage CNM User’s Guide 375 Figure 224 Internet Options: Privacy 3 T ype the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.
Appendix C Pop-up Windows, Java Scripts and Java Permissions Vantage CNM User’s Guide 376 5 Click Close to return to the Privacy screen. 6 Click Apply to save this setting. Java Script s If pages of the web configura tor do not display properly in Internet Explorer, check that Java Scripts are allowed.
Appendix C Pop-up Windows, Java Scr ipts and Java Permissions Vantage CNM User’s Guide 377 Figure 227 Security Settings - Java Scripting Java Permissions 1 From Internet Explorer , click To o l s , Internet Options and then the Security tab. 2 Click the Custom Level.
Appendix C Pop-up Windows, Java Scripts and Java Permissions Vantage CNM User’s Guide 378 JA V A (Sun) 1 From Internet Explorer , click To o l s , Internet Options and then the Advanced tab. 2 Make sure that Use Java 2 for <applet> under Java (Sun) is sele cted.
Vantage CNM User’s Guide 379 A PPENDIX D IP Addresses and Subnetting This appendix introduces IP addresses and subnet masks. IP addresses identify ind ividual devices on a network. Every networking device (includin g computers, servers, routers, printe rs, etc.
Appendix D IP Addresses a nd Subnetting Vantage CNM User’s Guide 380 Figure 230 Network Number and Host ID How much of the IP address is the network number and how much is the host ID varies according to the s ubnet mask.
Appendix D IP Addresses and Subnetting Vantage CNM User’s Guide 381 Subnet masks are expressed in dotted decimal no tation just like IP addresses. The follow ing examples show the binary and decimal not ation for 8-bit, 16-bit, 24-bit an d 29-bit subnet masks.
Appendix D IP Addresses a nd Subnetting Vantage CNM User’s Guide 382 Subnetting Y ou can use subnetting to divide one network into multiple sub-networks. In the following example a network administrator creates two sub-networks to isolate a group of servers from the rest of the c ompany network for security reasons.
Appendix D IP Addresses and Subnetting Vantage CNM User’s Guide 383 Figure 232 Subnetting Example: Af ter Subnetting In a 25-bit subnet the host ID has 7 bits , so each sub-network has a maximum of 2 7 – 2 or 126 possible hosts (a host ID of all zeroes is the subnet’ s address itself, all ones is the subnet’ s broadcast address).
Appendix D IP Addresses a nd Subnetting Vantage CNM User’s Guide 384 Example: Eight Subnet s Similarly , use a 27-bit mask to create eight subnets (000, 00 1, 010, 01 1, 100, 101, 1 10 and 111 ) . The following table shows IP address last octet values for each subnet.
Appendix D IP Addresses and Subnetting Vantage CNM User’s Guide 385 Subnet Planning The following table is a summary for su bnet planning on a network with a 24-bit network number . The following table is a summary for su bnet planning on a network with a 16-bit network number .
Appendix D IP Addresses a nd Subnetting Vantage CNM User’s Guide 386 Configuring IP Addresses Where you obtain your netwo rk number depends on your particular situation. If the ISP or your network administrator assigns yo u a bloc k of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask.
Vantage CNM User’s Guide 387 A PPENDIX E IP Address Assignment Conflict s This appendix describes situations where IP addre ss conflicts may occur . Subscribers with duplicate IP addresses will not be able to access the Internet.
Appendix E IP Address Assignment Conflicts Vantage CNM User’s Guide 388 Figure 234 IP Address Conflicts: Case B T o solve this problem, make sure the device LAN IP address is not in the DHCP IP addre ss pool.
Appendix E IP Address Assignment Conflicts Vantage CNM User’s Guide 389 Figure 236 IP Address Conflicts: Case D This problem can be solved by adding a VLAN- enabled switch or set the computers to obtain IP addresses dynamically .
Appendix E IP Address Assignment Conflicts Vantage CNM User’s Guide 390.
Vantage CNM User’s Guide 391 A PPENDIX F Common Services The following table l ists some commonly-used se rvices and their associated protocols and port numbers. For a comprehensive list of port numbers, ICMP type/code numbers and services, visit the IANA (Internet Assigned Number Authority) web site.
Appendix F Commo n Services Vantage CNM User’s Guide 392 FTP TCP TCP 20 21 File T ra nsfer Program, a program to enable fast transfe r of files, including large files that may not be possible by e-mail. H.323 TCP 1720 NetMeeting uses this protoco l.
Appendix F Common Services Vantage CNM User’s Guide 393 RTS P TCP/UDP 554 The Real Time S treaming (media control) Protocol (R TSP) is a remote control for multimedia on the Internet. SFTP TCP 11 5 Simple File Transfer Protocol. SMTP TCP 25 Simple Mail Transfer Protocol is the message-exchange standard for the Internet.
Appendix F Commo n Services Vantage CNM User’s Guide 394.
Vantage CNM User’s Guide 395 A PPENDIX G Importing Certificates This appendix shows importing certificates ex amples using Netscape Na vigator and Internet Explorer 5. This appe ndix uses the ZyW ALL 70 as an example. Other models should be similar .
Appendix G Importing Certificates Vantage CNM User’s Guide 396 Figure 238 Login Screen 2 Click Install Certificate to open the Install Certificate wizard. Figure 239 Certificate General Information befor e Import 3 Click Next to begin the Install Certificate wizard.
Appendix G Impor ting Certificates Vantage CNM User’s Guide 397 Figure 240 Certificate Import Wizard 1 4 Select where you would like to store the certificate and then click Next . Figure 241 Certificate Import Wizard 2 5 Click Finish to complete the Import Certificate wizard.
Appendix G Importing Certificates Vantage CNM User’s Guide 398 Figure 242 Certificate Import Wizard 3 6 Click Ye s to add the V antage CNM certific ate to the root store.
Appendix G Impor ting Certificates Vantage CNM User’s Guide 399 Figure 244 Certificate General Information af ter Import.
Appendix G Importing Certificates Vantage CNM User’s Guide 400.
Vantage CNM User’s Guide 401 A PPENDIX H Open Sof tware Announcement s Notice Information herein is subject to change withou t notice. Companies, name s, and data used in examples herein are fictitious unless otherwise noted.
Appendix H Open Softwa re Announcements Vantage CNM User’s Guide 402 This Product includes ant -contrib 1.0b3 version, axis 1.2.1 version, a[ache-commoms quartz 1.5.2 version, log4j 10 2014 version, j2sh, xerce s 2.8.1 version, apache -any 1.6.5 version, and apache-tomcat 5.
Appendix H Open So ftware Announcements Vantage CNM User’s Guide 403 2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor hereby grants to Y ou a perp.
Appendix H Open Softwa re Announcements Vantage CNM User’s Guide 404 6. T rademarks. This License does not grant perm ission to use the trade names, trademarks, service marks, or product names of th.
Appendix H Open So ftware Announcements Vantage CNM User’s Guide 405 Products derived from this softwa re may not be called "Apache", nor may "Apache" ap pear in their name, without prior wr itten permission of the Apache Software Foundatio n.
Appendix H Open Softwa re Announcements Vantage CNM User’s Guide 406 T o protect your rights, we need to make restricti ons that forbid distributors to deny you th ese rights or to ask you to surrender these righ ts. These restrictions translate to certain responsibilities for you if you distribute co pies of the library or if you modify it.
Appendix H Open So ftware Announcements Vantage CNM User’s Guide 407 The precise terms and co nditions for copying, distribution and mod ification follow . Pay close attention to the difference between a "work ba sed on the library" and a "work that uses the library".
Appendix H Open Softwa re Announcements Vantage CNM User’s Guide 408 function must still compute square roots.) These requirements apply to th e modified work as a whole.
Appendix H Open So ftware Announcements Vantage CNM User’s Guide 409 6. As an exception to the Sections above, you ma y also combine or link a "work that uses the Library" with the Library.
Appendix H Open Softwa re Announcements Vantage CNM User’s Guide 410 8. Y ou may not copy , modify , sublicense, link with, or distribute the Library except as expressly provided under this License.
Appendix H Open So ftware Announcements Vantage CNM User’s Guide 41 1 14. If you wish to incorporate parts of the Library in to other free programs whose distribution conditions are incompatible with these, write to the author to ask for permission.
Appendix H Open Softwa re Announcements Vantage CNM User’s Guide 412 When we speak of free software, we are referri ng to freedom, not price. Our General Public Licenses are designed to make sure th.
Appendix H Open So ftware Announcements Vantage CNM User’s Guide 413 b) Y ou must cause any work that you distribute or p ublish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.
Appendix H Open Softwa re Announcements Vantage CNM User’s Guide 414 4. Y ou may not copy , modify , sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherw ise to copy , modify , sublicense or distribute the Program is void, and will au tomaticall y terminate your rights under this License.
Appendix H Open So ftware Announcements Vantage CNM User’s Guide 415 10. If you wish to incorporate parts of the Program into o ther free programs whose distribution conditions are different, write to the author to ask for permission.
Appendix H Open Softwa re Announcements Vantage CNM User’s Guide 416 This software is provided "AS IS," with out a warranty of any kind. ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENT A TIO .
Appendix H Open So ftware Announcements Vantage CNM User’s Guide 417 DISTRIBUTING THE SOFTW ARE OR ITS DERIV A TIVES. IN NO EVENT WILL SUN MICROSYSTEMS, INC.
Appendix H Open Softwa re Announcements Vantage CNM User’s Guide 418 software intended to supersed e any component(s) of the Redi stributables (unless otherwise specified in the applicable README fi.
Appendix H Open So ftware Announcements Vantage CNM User’s Guide 419 8. T rademarks an d Logos. Y ou acknowledge and agree as between yo u and Sun that Sun owns the SUN, SOLARIS, JA V A, JINI, FOR T.
Appendix H Open Softwa re Announcements Vantage CNM User’s Guide 420 20 W ARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A P AR TICULAR PURPOSE ARE 21 DISCLAIMED.
Appendix H Open So ftware Announcements Vantage CNM User’s Guide 421 The Software a nd Documentation conta in mate rial that is protected by United States Copyright Law and trade secre t law , and by in ternational treaty provisions. All rights not granted to you herein are expressly reserved by ZyXEL.
Appendix H Open Softwa re Announcements Vantage CNM User’s Guide 422 BUSINESS INFORMA TION) ARISING OUT OF THE USE OF OR INABILITY T O USE THE PROGRAM, OR FOR ANY C LAIM BY ANY OTHER P AR TY , EV EN IF ZyXEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Appendix H Open So ftware Announcements Vantage CNM User’s Guide 423 only be effective if it is in writing and signed by both parties hereto. If any part of this License Agreement is found invalid o.
Appendix H Open Softwa re Announcements Vantage CNM User’s Guide 424.
Vantage CNM User’s Guide 425 A PPENDIX I Legal Information Copyright Copyright © 2008 by ZyXEL Communications Corporation. The contents of this publication may not be reprod uced in any part or as .
Appendix I Legal Info rmation Vantage CNM User’s Guide 426 Note Repair or replacement, as provided under this warranty , is the exclusive remedy of the purchaser . This warranty is in lieu of all othe r warranties, express or implied, including any implied warranty of merchantability or fitness fo r a particular use or purpose.
Vantage CNM User’s Guide 427 A PPENDIX J Customer Support In the event of problems that cannot be solved by using this manual, you should contact your vendor . If you cannot contact yo ur vendor , then contac t a ZyXEL office for the region in which you bought the dev ice.
Appendix J Custo mer Support Vantage CNM User’s Guide 428 • Address: 1005F , ShengGao Internationa l T ower , No.137 XianXia Rd., Shanghai • W eb: http://www .zyxel.cn Cost a Rica • Support E-mail: soporte@zyxel.co.cr • Sales E-mail: sales@zyxel.
Appendix J Customer Support Vantage CNM User’s Guide 429 Germany • Support E-mail: support@zyxel.de • Sales E-mail: sales@zyxel.de • T elephone: +49-2405-6909-69 • Fax: +49-2405-6909-99 • W eb: www .zyxel.de • Re g u la r M ai l : ZyXEL Deutschland GmbH.
Appendix J Custo mer Support Vantage CNM User’s Guide 430 Malaysia • Support E-mail: support@zyxel.com.my • Sales E-mail: sales@zyxel.com.my • T elephone: +603-8076-9933 • Fax: +603-8076- 9833 • W eb: http://www .zyxel.com.my • Regular Mail: ZyXEL Malaysia Sdn Bhd.
Appendix J Customer Support Vantage CNM User’s Guide 431 Singapore • Support E-mail: support@zyxel.com.sg • Sales E-mail: sales@zyxel.com.sg • T elephone: +65-6899-6678 • Fax: +65-6899-8887 • W eb: http://www .zyxel.com.sg • Regular Mail: ZyXEL Singapore Pte Ltd.
Appendix J Custo mer Support Vantage CNM User’s Guide 432 T urkey • Support E-mail: cso@zyxel.com.tr • T elephone: +90 212 222 55 22 • Fax: +90-212-220-2 526 • W eb: http:www .
Index Vantage CNM User’s Guide 433 Index Numerics 3G introduction 85 3G . see third generation 85 A administrators idle timeout 312 maximum number logged in 312 root 341 storing in address book 327 .
Index Vantage CNM User’s Guide 434 icons 38 right-click 39 FTP server 309 Full Mesh 259 , 260 function window 45 G group configuration 291 , 294 , 296 H h_CNMSystem_DevOwner 327 Hub & S poke 259 , 260 I IANA 386 icons devices 40 folders 38 views 38 idle timeout 36 , 312 IE 7.
Index Vantage CNM User’s Guide 435 monitoring 253 restoring 233 updating 253 SMTP server 309 status monitor 298 , 299 subnet 379 subnet mask 380 subnetting 382 subscription services activating 253 m.
Index Vantage CNM User’s Guide 436.
Index Vantage CNM User’s Guide 437.
Index Vantage CNM User’s Guide 438.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté ZyXEL Communications vantage cnm c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du ZyXEL Communications vantage cnm - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation ZyXEL Communications vantage cnm, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le ZyXEL Communications vantage cnm va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le ZyXEL Communications vantage cnm, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du ZyXEL Communications vantage cnm.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le ZyXEL Communications vantage cnm. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei ZyXEL Communications vantage cnm ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
