Manuel d'utilisation / d'entretien du produit V7000 du fabricant 3Com
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http://www.3com.com/ Part Number 900-0280-01 Rev AA Published May 2005 Enterprise Management Suite User Guide for VCX TM V7000 Components VCX ™ V7000 IP Telephony Solution System Release 6.
3Com Corporati on 350 Campus Drive Marlborough, M A 01752-3064 Copyright © 2001–2005, 3Com Corp oration. All rights rese rved. No part of this documentation may be repr oduced in any form or by any means or used to make any derivative work (such as translation, tra nsformatio n, or adaptation) w ithout written permission fr om 3Com Corporation.
C ONTENTS A BOUT T HIS G UIDE Related Documentat ion 11 Y our Comments 12 1 3C OM VCX IP T ELEPHONY S ERVER Saving the 3Com VCX IP T elephony Server Configuration in EMS 13 Restoring the 3Com VCX IP T.
4 Monitoring XML A ccounting Serve r Activity on the XML Accounting Server 23 Restarting Systems and Ser vices 23 Reserving and Unreserving the Back-end S erver 23 Updating the Server S tate 24 Config.
5 3 C ONFIGURING THE XML A CCOUNTING S ERVER Configuring the Client Activity Interval 35 Configuring Client R equest Thr eads 35 Configuring the Logging Level 36 XML CDR Configuration 3 6 XML CDR Cont.
6 Removing Dir ectory Servers 51 Adding VCX Data Servers 51 Editing VCX Data Server IP Addresses 51 Removing VCX Data Servers 52 Enabling or Disabling Accounting Server 52 Enabling or Disabling Authen.
7 SIP Phone Download er Maintena nce 66 Restarting the Applic ation Downloader 66 Stopping the Application Downloader 66 V erifying the Applicatio n Downloader State 66 7 C ONFIGURING THE C OMMON A GE.
8.
A BOUT T HIS G UIDE This chapter contains an overview of this guide, lists guide conventions, related documentation, and product compatibility , and describes how to contact Customer Service.
10 A BOUT T HIS G UIDE T abl e 1 and T able 2 list convent ions that are used thr oughout this guide. Ta b l e 1 Notice Icons Icon Notice Type Description Information note Information that describes i.
Related Documentation 11 Related Documentation These 3Com documents contain ad ditional in formation about th e products in this r elease that are a part of or support the the 3Com Convergence Applications Suite.
12 A BOUT T HIS G UIDE ■ VCX V7122 SIP V oIP Gateway Insta llation Guide, V ersion 4.4 ■ VCX V7122 V oIP SIP Gateway User Manua l , V ersion 4.4 ■ V6000 Branch Office Gateway Fa st T rack Installation Guide, V ersion 4.4 ■ V6000 Branch Office Gateway User Manual, V ersion 4.
1 3C OM VCX IP T ELEPHONY S ERVER This chapter describes how to configur e the features that are associated with the VCX IP T elephony Server . Saving the 3Com VCX IP T elephony Server Configuration in EMS The 3Com VCX IP T e lephony Server configur ation can be saved to a CFM file.
14 C HAPTER 1: 3C OM VCX IP T ELEPHONY S ERVER T o restore the 3Com VCX IP T elephony Server configuration in EMS: 1 From the Explorer tab, right-click 3Com VCX IP T elephony Server . 2 From the pop-up menu, select Conf iguration and then select Restore Current .
Creating Backup Configuration Fil es 15 A dialog box appears and displays the progr ess of th e command. When the command has completed, the Wo r k i n g icon changes to a Finished icon. 3 Click Close . This file becomes the baseline version. T o restore the Linux Serv er configur at ion, refer to Restoring Backup Configuration Files.
16 C HAPTER 1: 3C OM VCX IP T ELEPHONY S ERVER Selecting the Planned CFM File After you save the accounting server configuration to a CFM file, select the configuration file as the plann ed configuration. The planned configuration is not restor ed until you execute the CFM Restore Plann ed command.
Verifying VCX IP Telephony Server Software Version 17 V erifying VCX IP T elephony Server Softwar e V ersion T o verify what the operating system version is: 1 Log into EMS. 2 From the Expl orer tab, navigate to the 3Com VCX IP T elephony Ser ver . 3 From the Properties tab, click Identification .
18 C HAPTER 1: 3C OM VCX IP T ELEPHONY S ERVER V erifying the T ype of Office Configur ed T o de termine if the server is a regional or branch office: 1 Log into EMS. 2 From the Explorer tab, navigate to the 3Com VCX IP T elephony Ser ver . 3 From the Properties tab, click Identification.
Verifying the Amount of Disk Spac ed Used on an IP Telephony Server 19 3 From the Properties tab, click Identification. 4 From the System T ype field, the type of server is listed, which is used to determine what components ar e installed.
20 C HAPTER 1: 3C OM VCX IP T ELEPHONY S ERVER Configuring the Date of an IP T elephony Server T o modify the configured date of an IP T elephon y Server: 1 Log into EMS. 2 From the Explorer tab, navigate to the 3Com VCX IP T elephony Ser ver . 3 From the Properties tab, click Time.
Configuring Authorization Station Agents 21 Configuring Authorization Station Agents In order for this feature to beco me available (a ctivated), during installation and initial configuration of the VCX IP T elephony System, IP addresses needed to be enter ed when prompted for the IP Addr ess of the Authorized Management Stations.
22 C HAPTER 1: 3C OM VCX IP T ELEPHONY S ERVER The authorized age nt is deleted from the table. Enabling and Disabling the W eb Provisioning Server (T omcat) Through EMS you can enable and di sable the web provisioning server (T omcat).
Back-end Server Maintenance 23 Back-end Server Maintenance This section provides maintenanc e tasks that ar e specific to the XML accounting and VCX data servers. Monitoring XML Accounting Server Activity on the XML Accounting Server The Monitor State command opens the Mo nitor State windo w .
24 C HAPTER 1: 3C OM VCX IP T ELEPHONY S ERVER Reserving Back-end Servers T o reserve the back-end server using EMS: 1 In the explorer tr ee, right-click the individual back-end server . 2 From the pop-up menu, click Operator Reser ve to reserve the back-end server .
Configuring Replication for the VCX Data Server 25 3 From the Master Def Site IP Address field, enter the IP Addr ess of the master definition site (usually th e region 1 primary VCX data server). 4 From the Master Site IP Address field, enter the IP Addr ess of the master site (usually the region 2 primary VCX data server).
26 C HAPTER 1: 3C OM VCX IP T ELEPHONY S ERVER Deleting Replication Errors on the VCX Data Server This section provides details on how to use the VCX replication err or deletion script. Replication errors oc cassionally need to b e deleted, for instance, before you perform an upgrade.
2 C ONFIGURING THE VCX D ATA S ERVER VCX Data Server Database Configuration Use EMS to edit basic information for database identification. Changing the VCX Data Server Database Name Change the da tabase name for the VCX data s erver usin g EMS: 1 From the Expl orer tab, select the VCX data server .
28 C HAPTER 2: C ONFIGURING THE VCX D ATA S ERVER Changing the VCX Data Server Database User Name Change the database user name for the VCX data server using EMS: 1 From the Explorer tab, select the VCX data server . 2 From the Properties tab, selec t the Database Configuration tab.
Configuring the VCX Data Serve r Client Activity Interval 29 Configuring the VCX Data Server Client Activity Interval Configure the client activity interval for the VCX data server using EMS: 1 From the Expl orer tab, select the VCX data server . 2 From the Properties tab , select the BES Common Configuration tab.
30 C HAPTER 2: C ONFIGURING THE VCX D ATA S ERVER Enabling VCX Data Server Packet Tr a c i n g Server packet tracing is en abled by default. Enable packet tracing for VCX data server using EMS: 1 From the Explorer tab, select the VCX data server . 2 From the Properties tab, selec t the BES Common Configuration tab.
VCX Data Server Configuration Tab Descriptions 31 BES Common Configuration Use the BES Common Configuratio n tab to enable packet tracing fo r the VCX data server . BES Common Statistics Use the BES Common Statistics tab to view common statistics for the VCX data server .
32 C HAPTER 2: C ONFIGURING THE VCX D ATA S ERVER Flow Contr ol Configuration Use the Flow Control Configuration tab to view basic statistics for the VCX data server . Identification Use the Identification tab to view basic statistics for the VCX data server .
VCX Data Server Maintenance 33 VCX Data Server Maintenance This section provides maintenance task s that are specific to just the VCX data server . Restarting the VCX Data Server T o restart the VCX data server: 1 From the EMS explor er tr ee, navigate to the 3Com VCX Data Server .
34 C HAPTER 2: C ONFIGURING THE VCX D ATA S ERVER V erifying the VCX Data Server State T o verify the state of the VCX data server using EMS: 1 Login to EMS.
3 C ONFIGURING THE XML A CCOUNTING S ERVER Configuring the Client Activity Interval Configure the client activity interval for the accounting server using either the server configuration fi le (acctcon fig.
36 C HAPTER 3: C ONFIGURING THE XML A CCOUNTING S ERVER Configuring the Logging Level T o configure the logging level for the accounting server using EMS: 1 From the Explorer tab, select the accounting server . 2 From the Properties tab, selec t the BES Common Configuration tab.
Enabling Packet Tracing 37 Enabling Packet Tr a c i n g T o enable packet tracing for the accounting ser ver using EMS: 1 From the Expl orer tab, select the accounting server . 2 From the Properties tab , select the BES Common Configuration tab. 3 Double-click the PacketT racing field and select enable from the dr op-down list.
38 C HAPTER 3: C ONFIGURING THE XML A CCOUNTING S ERVER XML Accounting Server Configuration T ab Descriptions Enterprise Management Suite (EMS) co ntains several common configuration tabs. Most of these configurables must be set to their initial, default configuration.
XML Accounting Server Configuration Tab Descriptions 39 BES Common Configuration Use the BES Common Configuratio n tab to enable packet tracing fo r the accounting server . BES Common Statistics Use the BES Common Statistics tab to view common statistics for the accounting server .
40 C HAPTER 3: C ONFIGURING THE XML A CCOUNTING S ERVER Flow Contr ol Configuration Use the Flow Control Configuration tab to view basic statistics for the accounting server . Identification Use the Identification tab to view basic statistics for the accounting server .
Accounting Server Maintenance 41 State Use the State tab to view basic statistics for the accounting server . Accounting Server Maintenance This section provides maintenance ta sks that are specific to just the accounting server .
42 C HAPTER 3: C ONFIGURING THE XML A CCOUNTING S ERVER V erifying the Accounting Server State T o verify the stat e of the accounting server using EMS: 1 Login to EMS.
4 C ONFIGURING THE C ALL P RO C E S S O R Configuring Call Control This section provides information on how to configure the Call Control Plugin (CcCfg). T o config ure the Call Contr ol Plug in using EMS: 1 Log into EMS. 2 From the Expl orer tab, navigate to the 3Com Sip Call Processor .
44 C HAPTER 4: C ONFIGURING THE C ALL P ROCESSOR 5 Click Save All . Configuring T rusted Endpoints This section provides information on how to add, edit, and delete trusted endpoints for a Call Processor . T rusted endpoint do not need to have a port specified.
Configuring Trusted Endpoints 45 6 From the IpAddress field, enter an IP address that you want to make a trusted endpoint. 7 T o specif y a range of trusted endpoints use the Netm ask field, otherwise, leave it bl ank. Fr om the Netm ask field, enter an IP addr ess for a range of trusted endpoints.
46 C HAPTER 4: C ONFIGURING THE C ALL P ROCESSOR V erifying Call Processor V ersion T o verify what the Call Processor version is using EMS: 1 Log into EMS. 2 From the Explorer tab, navigate to the 3Com Sip Call Processor . 3 From the Properties tab, click Identification .
Configuring the Back-end Servers 47 Configuring the Back-end Servers This section provides information on how to add and delete accounting servers, authentication servers, directory server s, and VCX data servers. In VCX 6.0, the authentication and director y servers were co mbined to become the VCX data server .
48 C HAPTER 4: C ONFIGURING THE C ALL P ROCESSOR 5 High-light what you want to edit. 6 T ype in the new IP address. 7 Click in a differ ent field to activate the Save all button. 8 Click Save all . The new IP Addr ess is added and is listed in the AcctServerIpAddress column of EMS.
Configuring the Back-end Servers 49 6 Click OK . The authenticatio n server is added to the Aut hentication Ser ver tab. Editing Authentication Server IP A ddres ses T o ed it an authentication server IP address for the Call Processor using EMS: 1 Log into EMS.
50 C HAPTER 4: C ONFIGURING THE C ALL P ROCESSOR Adding Directo ry Servers T o ad d an directory server thr ough EMS: 1 Log into EMS. 2 From the Explorer tab, navigate to the 3Com Sip Call Processor . 3 From the Properties tab, click Directory Ser vers .
Configuring the Back-end Servers 51 Removing Directory Servers T o remove an dir ectory server through EMS: 1 Log into EMS. 2 From the Expl orer tab, navigate to the 3Com Sip Call Processor . 3 From the Properties tab, click Directory Ser vers . 4 Put cursor in the row of the dir ectory server you want to delete.
52 C HAPTER 4: C ONFIGURING THE C ALL P ROCESSOR 3 From the Properties tab, click Data Ser vers . 4 Double-click the IP Address under the Data ServerIpAddress column you want to edit. 5 High-light what you want to edit. 6 T ype in the new IP address. 7 Click in a differ ent field to activate the Save all button.
Configuring the Back-end Servers 53 Enabling or Disabling Authentication Server T o en able or disable an authentication server: 1 Log into EMS. 2 From the Expl orer tab, navigate to the 3Com Sip Call Processor . 3 From the Properties tab, click Authentication Server Configuration.
54 C HAPTER 4: C ONFIGURING THE C ALL P ROCESSOR Monitoring Call Statistics Y ou can verif y the number of active calls, attempted calls, successfully connected calls, and unsuccessful ca lls using EMS. T o monitor call statistics for the call processor: 1 Log into EMS.
Call Processor Maintenance 55 Call Processor Maintenance This section provides maintenance task s that are specific to just the call processor . Restarting the Call Proc essor T o restart the Call Processor: 1 From the EMS explor er tr ee, navigate to the 3Com Sip Call Processor .
56 C HAPTER 4: C ONFIGURING THE C ALL P ROCESSOR V erifying the Call Processor State T o verify the state of the Call Processor using EMS: 1 Login to EMS.
5 C ONFIGURING THE IP M ESSAGING S YSTEM V erifying State of an IP Messaging Server Use the State tab to view basic statistics for the IP Messaging server . 1 Log into EMS. 2 From the Expl orer tab, navigate to the 3COM IP Messaging System . 3 From the Properties tab, click State.
58 C HAPTER 5: C ONFIGURING THE IP M ESSAGING S YSTEM IP Messaging Server Identification T ab Use the Identi fication tab to view basic statisti cs for the IP Messaging server such as the software version. 1 Log into EMS. 2 From the Explorer tab, navigate to the IP Messaging System .
Verifying Connection to Call Builder Interface 59 V erifying Connection to Call Builder Interface T o verify if the IP Messaging Serv er is connected to the call builder interface (CBI) : 1 Log into EMS. 2 From the Expl orer tab, navigate to the IP Messaging System .
60 C HAPTER 5: C ONFIGURING THE IP M ESSAGING S YSTEM Configuring Dialing Domain of IP Messaging Server The dialing domain is used as p art of a SIP phone number and helps determines how to route the call. T o config ure the dialing domain: 1 Log into EMS.
IP Messaging Server Maintenance 61 6 Click Save All . Configuring the Signaling Server This section provides instructions on how to configure the VCX data server IP address and port number . T o conf igure VCX data server IP addr ess and port number associated with the call builder: 1 Log into EMS.
62 C HAPTER 5: C ONFIGURING THE IP M ESSAGING S YSTEM T o stop the IP Messaging server: 1 From the EMS explor er tr ee, navigate to the 3Com IP Messaging System . 2 Right-click the IP Me ssaging server , select Maintenance , and then click Graceful Shu tdown .
6 C ONFIGURING THE SIP P HONE D OWNLOADER This chapter describes how to c onfigur e the SIP phone downloader . The SIP downloader is initially configured through the installation scripts. Use this chapter to ed it any SIP downloader information. Configuring the SIP Phone Downloader Use this section to configure the SIP phone down loader .
64 C HAPTER 6: C ONFIGURING THE SIP P HONE D OWNLOADER ifconfig -a 1 Launch EMS and discover t he server that the SIP Phone Downloader is installed on. The navigation tr ee looks similar to Figur e 1. Figure 1 SIP Phone Downloader Configuration T ab 2 Click 3COM Application Downloade r .
Device Mapping 65 Device Mapping Th e SIP Phone Downloader applicat ion comes with two images: ndset_boot_19 and nbset _19, and the boot version is a508. All images need to be stor ed in the $HOME/sipdl/images. T o config ure the device mapping: 1 Launch EMS and discover t he server that the SIP Phone Do wnloader is installed on.
66 C HAPTER 6: C ONFIGURING THE SIP P HONE D OWNLOADER SIP Phone Downloader Maintenance This section provides maintenance ta sks that are specific to just the application downloader . Restarting the Application Download er T o restart the application downloade r: 1 From the EMS explor er tr ee, navigate to the 3Com Ap plication Downloader .
7 C ONFIGURING THE C OMMON A GENT The Common Agent is re ferred to as the SNMP Agent in EMS. V erifying State of the Common Agent Use the State tab to view basic statistics for the common agent. 1 Log into EMS. 2 From the Expl orer tab, navigate to the 3COM SNMP Agent .
68 C HAPTER 7: C ONFIGURING THE C OMMON A GENT V erifying Common Agent Softwar e Ve r s i o n T o verify what the common agent version is: 1 Log into EMS. 2 From the Explorer tab, navigate to the 3COM SNMP Agent . 3 From the Properties tab, click Identification .
Enabling Back-end Server Traps 69 Enabling Back-end Server T raps Back-end server traps can be enable d and disabled at the 3COM SNMP Agent level. Alarm notification re quir es two com ponents: a device (the 3Com VCX IP T elephony Server) to send traps and a device (an alarm server) to receive them and alert the ne twork manager .
70 C HAPTER 7: C ONFIGURING THE C OMMON A GENT Figure 3 Enabling Back-end Server T raps 4 Enable and disable SNMP traps acco rding to your customized needs. 5 Click Save all . 6 Back up the serve r configurat ion. Receiving T raps T o start an d stop receiving SNMP traps: 1 From the Explorer tab, right-click 3Com VCX IP T elephony Ser ver .
Common Agent Maintenance 71 Common Agent Maintenance This section provides maintenance ta sks that are specific to just the Common Agent. Restarting the Common Agent T o restart the Common Agent: 1 From the EMS explor er tr ee, navigate to the 3Com SNMP Agent .
72 C HAPTER 7: C ONFIGURING THE C OMMON A GENT.
8 C ONFIGURING THE OS E NTITY The 3Com Convergence Applications Suite is build on 3Com Linux. This chapter pr ovides details on how to verify the O/S version a server is built on and whether or no t it is operational. V erifying State of the O/S Use the State tab to view basic statistics for the operating system.
74 C HAPTER 8: C ONFIGURING THE OS E NTITY V erifying O/S Softwar e V ersion T o verify what the operating system version is: 1 Log into EMS. 2 From the Explorer tab, navigate to the UNIX OS Entity . 3 From the Properties tab, click Identification . 4 From the Ve r s i o n field, the O/S version is listed.
O/S Entity Maintenance 75 O/S Entity Maintenance This section provides maintenance task s that are specific to just the O/S Entity . Gracefully Restarting the O/S Entity T o grac efully restart the O/S Entity: 1 From the EMS explor er tr ee, navigate to the UNIX O S Entity .
76 C HAPTER 8: C ONFIGURING THE OS E NTITY.
9 U PGRADING VCX S YSTEMS AND C OMPONENTS This chapter pr ovides details on how to r emotely upgrade your VCX systems and/or components using EMS. The following configurations and/or components can be upgraded using EMS: ■ Upgrading a Multiple Site Configuration from 6.
78 C HAPTER 9: U PGRADING VCX S YSTEMS AND C OMPONENTS ■ Fourth, upgrade the branch offices, starting with any that ar e hosted by the primary regional office.
Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y 79 5 Upgrade the region 1 VCX data server . a From the EMS client explor er tr ee , for the region 1 VCX data server , click 3Com VCX IP T elephony Server . b From the right-hand of the pane, click the Planned Up grades tab.
80 C HAPTER 9: U PGRADING VCX S YSTEMS AND C OMPONENTS T o ver ify the version numbers of th e newly installed so ftware, click the each component fr om the explor er tre e and click the Identificat ion tab. j Click Refresh all to confirm that the latest software has been installed.
Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y 81 f Right-click 3Com VCX IP T elephony Server , and select Database Upgrade , and then click Upgrade Database Schema .
82 C HAPTER 9: U PGRADING VCX S YSTEMS AND C OMPONENTS e From the Site ID field, enter the site ID of the Region 1 VCX data server . f Click Save All . g Right-click 3Com VCX IP T elephony Ser ver , select Database Replication, and then click Setup Database Replication.
Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y 83 17 Shut down the seco ndary IP Messaging server . a From the EMS client explor er tr ee , for the secondary IP Messaging server , click 3Com VCX IP T elephony Ser ver . b Expand 3Com VCX IP T elephony Serv er , and click 3Com IP Messaging System.
84 C HAPTER 9: U PGRADING VCX S YSTEMS AND C OMPONENTS a From the EMS client explor er tree, for the primary IP Messaging server , click 3Com VCX IP T elephony Server . b Expand 3Com VCX IP T elephony Serv er , and click 3Com IP Messaging System. c Right-click 3Com IP Messaging System, select Mainte nance, and then click Graceful Shutdown.
Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y 85 b Expand 3Com VCX IP T elephony Serv er , and click 3Com IP Messaging System. c Right-click 3Com IP Messaging System, select Maintenance, and then click Graceful Restart . 22 Upgrade the primary VCX call processing server .
86 C HAPTER 9: U PGRADING VCX S YSTEMS AND C OMPONENTS b In the ri ght-hand pane, clic k the Planned Upgrades tab. c Double-click the Planned System Upgrade field an d click the vcx-callserver -<version>.tar file from the drop-down menu. d Click Save all to commit the tar file to the database.
Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y 87 e T o transfer the tar file to the server , from the 3Com VCX IP T e lephony Ser ver right-click menu, select T ran sfer Upgrade Images, and then click T ran sfer System Upgrade File . f These options are only available if a file has been selected for upgrade.
88 C HAPTER 9: U PGRADING VCX S YSTEMS AND C OMPONENTS e T o transfer the tar file to the server , from the 3Com VCX IP T elephony Ser ver right-click menu, select T ran sfer Upgrade Images, and then click T rans fer System Upgrade File . f These options are only available if a file has been selected for upgrade.
Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y 89 f These options are only available if a file has been selected for upgrade. The file is trasferred to the server using the SF TP credentials in the SSH/SF TP Settings tab. 3Com recommends not changing the SF TP username and password.
90 C HAPTER 9: U PGRADING VCX S YSTEMS AND C OMPONENTS Upgrading the VCX IP T elephony Software EMS provides support for remote so ftware upgrades of VCX IP T elephony software. The software up grade package is pr ovided by 3Com or your authorized 3Com reseller an d must be installed using the following sequence of steps.
Upgrading the VCX IP Telephony Software 91 9 Switch the software version for the VCX system software. A switchover needs to be performed before the new version will take effect. 10 T o switchover the VCX system software, fr om the 3Com VCX IP T elephony Ser ver right-click menu, click Install Upgrade Images and then click Switchover V ersion .
92 C HAPTER 9: U PGRADING VCX S YSTEMS AND C OMPONENTS Uploading Music on Hold Files This section provides information on ho w to remotely upload Music on Hold files using EMS.
Upgrading the IP Messaging Software 93 Upgrading the IP Messaging Software EMS provides support for remote software upgrades of the IP Messaging software. The software up grade package is pr ovided by 3Com or your authorized 3Com reseller an d must be installed u sing the following sequence of steps.
94 C HAPTER 9: U PGRADING VCX S YSTEMS AND C OMPONENTS Upgrading the SIP Phone Downloader and Boot File Software EMS provides support for remote so ftware upgrades of the 3Com phone software. The software up grade packages are pr ovided by 3Com or your authorized 3Com reseller an d must be installed using the following sequence of steps.
Upgrading the SIP Phone Downlo ader a nd Boot File Software 95 SSH/SF TP Settings tab. 3Com recommends not changing the SF TP username and password. Now the upgrade file needs to be insta lled, which is the last step befor e the new version become active.
96 C HAPTER 9: U PGRADING VCX S YSTEMS AND C OMPONENTS.
Numerics 97 I NDEX Numerics 3Q refer to 3Queue 3Queue protocol configuration 30 , 38 A Accounting Server Activity , Monitoring 23 Rediscovering 23 Activity , Monito ring Accounting Server 23 authentic.
98 I NDEX rese rv in g authentication server in EMS 23 restoring, Solaris server configuration 15 S saving, Solaris server configuration 14 selecting plan ned CFM file 16 setting saved configuration a.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté 3Com V7000 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du 3Com V7000 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation 3Com V7000, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le 3Com V7000 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le 3Com V7000, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du 3Com V7000.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le 3Com V7000. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei 3Com V7000 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
