Manuel d'utilisation / d'entretien du produit KE8220 du fabricant ATen
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Virtual VNC Console KE8220 User Manual www.aten.com.
KE8220 User Manual ii FCC Information KE8220 Virtual VNC Console This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures.
KE8220 User Manual iii Wireless-G USB Adapter The United States Federal Communi cation Commission (FCC) and the Canadian Department of Communicat ions have established certain rules governing the use of electronic equipment. Part 15, Class B This device complies with Part 15 of FCC rules.
KE8220 User Manual iv RoHS This product is RoHS complian t. SJ/T 1 1364-2006 The following contains informatio n that relates to China..
KE8220 User Manual v User Information Online Registration Be sure to register your product at our online support center: T elephone Support For telephone support, call this number: User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer.
KE8220 User Manual vi Package Content s The KE8220 package consists of: 1 KE8220 Virtual VNC Console 1 Wireless-G USB Adapter 1 Software CD 1 Power Adapter 1 Rack Mount Kit 1 User Manual* 1 Quick Start Guide Check to make sure that all of the co mponents are present and in good order.
KE8220 User Manual vii Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii KE8220 Virtual VNC Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Wireless-G USB Adapt er .
KE8220 User Manual viii Chapter 3. Basic Operation The KE8220 Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KE8220 User Manual ix Chapter 5. Remote Computer Operation Remote Computer Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Connecting to Remote Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Disconnecting Remote Computers .
KE8220 User Manual x About This Manual This User Manual is provided to help you get the most from your KE8220 system. It covers all aspects of installation, configuration and operatio n. An overview of the information found in the manual is provided below.
KE8220 User Manual xi Conventions This manual uses the following conv entions: Product Information For information about all ALTUSEN products and ho w they can help you connect without limi ts, visit ALTUSEN on the W eb or contact an ALTUSEN Authorized Reseller.
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1 Chapter 1 Introduction Overview The KE8220 Virtual VNC Console is a thi n-client device for managing remote computers running AltusenVNC. The KE8220 and AltusenVNC empl oy a client-server model to transmit a remo te computer’s desktop environ ment over a network to the KE8220.
KE8220 User Manual 2 Robust security is ano ther featur e of the KE8220. Login password authentication and two-leve l user access control prev ent unauthorized users from accessing the KE8220 and making changes. Remote computers are password protected and passwords are encry pted in all network communications.
Chapter 1. Introduction 3 Features Features Supports high-quality video displa y resolutions up to SXGA (1280 x 1024) @ 60 Hz Supports VGA standby mode with password protecti on on resume .
KE8220 User Manual 4 Meeting Room Projection Enables wireless presentation without cable swapping Display computer's screen on proj ector via network without distance limitation R.
Chapter 1. Introduction 5 Requirement s The following is a list of requir ements for the KE 8220 installati on. KE8220 Virtual VNC Console The following equipment is requ ired for the KE8220 Virtual V.
KE8220 User Manual 6 Component s KE8220 Front V iew No. Component Description 1 RESET Button Pressing in this button for 3 seconds and then r eleasing it performs a system reset.
Chapter 1. Introduction 7 KE8220 Rear View Wireless-G USB Adapter No. Component Description 1 Power Jack The plug from the AC pow er adapter connects here. 2 Console Ports The external console's keyboar d, monitor , and mouse cables plug in here.
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9 Chapter 2 Hardware Setup Desktop and Rack Mounting You can place the KE8220 on the desktop, or rack mount it to a system rack, ceiling, or wall. The KE8220 requires 0U of rack space. Rack Mounting A rack mount kit is included with the KE8220 to mount it to a system rack, ceiling, or wall.
KE8220 User Manual 10 (Continued from previous page.) 2. Using the screws provided with the rack mo unt kit, attach the mounting bracket to the bottom of the KE8220 (as shown in th e figure below). 3. Attach the unit to the rack. Rack screws and cage nuts are not provided with the KE8220.
Chapter 2. Hardware Setup 11 Inst alling the KE8220 Virtual VNC Console You will need the followi ng items to install the KE8220 Virtua l VNC Console: 1 display device (monitor or projector) 1.
KE8220 User Manual 12 Inst alling a PS/2 Keyboard and Mouse Install an ATEN PS/2-to-USB Adapter (see footno te on page 5) if you want to use a PS/2 k eyboard and/or mouse. After i nstalling the adapter, yo u can still use a USB mouse, but you will no t be able to use a USB keyboard unless you first remove the adapter.
Chapter 2. Hardware Setup 13 V erifying the Connections Ethernet The 10/100 Mbps LED indicator on the front pan el of the KE8220 illumin ates when the KE8220 establishes a valid connection to th e Ethernet network. It indicates when you are co mmunicating at the 10 Mbps rate (orange) and the 100 Mbps rate (green).
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15 Chapter 3 Basic Operation The KE8220 Main Screen When you connect a keyboard, mouse and monitor to the KE8220, the Main Screen appears with the AL TUSEN logo and device information including the LAN / WLAN IP address of the KE8220.
KE8220 User Manual 16 Logging In After you finish installing the KE8220, you can log in to the graphical on- screen display (OSD). A default administrator account is provided to set up the initial working environmen t for the KE8220.
Chapter 3. Basic Operation 17 Graphical On-screen Display (OSD) After logging into t he KE8220, the graphical on-screen disp lay (OSD) appears. The OSD allows you to connect to rem ote computers, add users, and modify KE8220 system settings. A menu bar is located on the left side of the OSD.
KE8220 User Manual 18 Connecting to Remote Computers Information on connecting the KE82 20 to remote computers can be found in Chapt er 5, Remote Computer Operation . Viewing KE8220 Settings You can view a summary of the KE8220 settings, as well as the current firmware version.
Chapter 3. Basic Operation 19 Configuring Local System Settings KE8220 system settings are configu red from the General dialog box. To open the General dialog box: From the Local Syst em menu, select General . The General dialog box ap pears. Setting the System Name The KE8220 uses the system name to identi fy itself to remote computers.
KE8220 User Manual 20 Setting the Display La nguage Choose from among the following lan guages to display text in the KE8220 graphical OSD: English, German, Ja panese, or T raditional Chinese. The default display language is English. To set the display language: 1.
Chapter 3. Basic Operation 21 Setting the Resolution You can set the output resolution to be optimized for a display device connected to the KE8220. To set the resolution : 1. From the Local System menu, select General . The General dialog box appears.
KE8220 User Manual 22 Setting S t andby Mode You can enable standby mode, which will turn off video to the display device if the user is idle for too long. You also can choose to password protect the KE8220 upon resuming from standby mode. When the KE8220 is in standby mode, the Power LED on the front panel of the KE82 20 illuminates (red).
Chapter 3. Basic Operation 23 Setting the V ideo Push Options You can set how t he KE8220 responds when a second computer uses AltusenVNC to push video to the KE8220 while another com puter is already pushing video to the KE8220.
KE8220 User Manual 24 User Management Administrators can add up to 64 users to the KE8220. The KE8220 stores the username and password for each user. Administrators can also edit user settings or delete a user. Once users have been added, they can us e their usernames and p asswords to l ogin to the KE82 20.
Chapter 3. Basic Operation 25 Adding a User To add a user: 1. From the Local System menu, select User Management . The User Management dialog box appears. 2. Under Users , click Add . The Add New User dialog box appears. 3. T ype a name for the user .
KE8220 User Manual 26 Editing a User To edit a user: 1. From the Local System menu, select User Management . The User Management dialog box appears. 2. Under Users , click to select a user , and then click Edit (or double-click on a user). The Edit User dialog box appears.
Chapter 3. Basic Operation 27 Configuring Netw ork Settings The KE8220 u ses standard TCP/IP protocol to communicate with computers. You can attach the KE8220 to your Ethernet network via the LAN port, or install the Wireless-G USB Adapter to connect to a wireless LAN.
KE8220 User Manual 28 Configuring Ethernet Settings To configure the TCP/IP settings for the Ethernet connection: 1. From the Local System menu, select LAN . The LAN dialog bo x appears. 2. Under Internet Protocol (TCP/IP) , choose Obtain an IP addr ess automatically (DHCP) .
Chapter 3. Basic Operation 29 Configuring Wireless Network Settings You can find wireless devices and connect to a wireless network. Wireless network settings are configured from the Wireless d ialog box. To open the Wireless dialog box: From the Local System menu, select Wireless .
KE8220 User Manual 30 The table below describes the Wireless Network settin gs: Item Description SSID Service Set Identifier – displays the un ique name associated with the wireless LAN. The SSID is identical for each device or station on the wireless LAN.
Chapter 3. Basic Operation 31 Ad-Hoc Mode In Ad-Hoc mode, computers connect directly to the KE82 20 without needing an access point. In this case, the KE8220 ac ts as a server which c omputers connect to. Because of this, the KE8220 IP address cannot be obtained dynamically using DHCP; instead, the KE8220 IP address must be set manually .
KE8220 User Manual 32 4. Enabling WEP encryption for the KE8220 is optional. a) If WEP encryption is enabled, se lect the key length and format. b) In the field provided, enter the WEP key . (The WEP key format and number of characters required are displayed under the field.
Chapter 3. Basic Operation 33 Connecting to APs or Wire less Devices in Infrastr ucture Mode To associate with an access point (AP) or other wireless device: 1. From the Network list , select the AP or wireless device with which you wish to associate.
KE8220 User Manual 34 Date/T ime The Date/Time d ialog box lets the Ad ministrator set up the KE8220 time parameters. To view the Date/ Time dialog box, from the Local System menu, select Date/ Time .
Chapter 3. Basic Operation 35 System Log The KE8220 sup ports a System Log that track s a maximum of 512 events. When the limit is reached, the oldest ev ents get discarded as the new events come in. The System Log can only be viewed by Administrators.
KE8220 User Manual 36 Downloading the System Log The System Log can be downloaded using the KE8220VNC software. See Downloading the Sy stem Log , page 52 for further details.
37 Chapter 4 AltusenVNC Operation Overview AltusenVNC is a program that runs on Window s-based remote computers. It enables up to 127 KE8220 at a time to connect to a remote computer and control it. Addition ally, a remote co mputer running AltusenV NC can push video to a KE8 220.
KE8220 User Manual 38 Downloading the AltusenVNC Execut able If you do not know the IP address of the KE8220, use the following steps to download the Altusen VNC executable file: 1.
Chapter 4. AltusenVNC Operation 39 Inst alling AltusenVNC on Remot e Computers Install AltusenVNC on remote comput ers that you want to access from the KE8220. AltusenVNC comes with an unlim ited license, so you can install it on as many remote computers as necessary.
KE8220 User Manual 40 To install AltusenVNC on a remote computer: 1. Insert the KE8220 installation CD into the CD drive of the comp uter you want to install AltusenVNC and wait a few seconds for the installation program t o autostart.
Chapter 4. AltusenVNC Operation 41 4. Click Next . The following dialog box appears: 5. Read and accept the license agreement, and then click Next . The following dialog box appears: (Continues on next page.
KE8220 User Manual 42 (Continued from previous page.) 6. Select the installation folder , and then click Next . The following dialog box appears: 7. Select the Start Menu folder in which you wish the program’ s shortcut created, and then click Next .
Chapter 4. AltusenVNC Operation 43 Note: Installing AltusenVNC as a service may not be supported for some W in dows operating systems. If it is not suppo rted for your system, this option will be unavailable. Pl ease check our W ebsite to see if support has been added to a newer version of AltusenVNC.
KE8220 User Manual 44 (Continued from previous page.) 9. Select the language that you wish to use to display text in AltusenVNC, and then click Next . The following dialog box appears: 10. Select wheth er to add an AltusenVNC short cut icon on the Desktop and click Next .
Chapter 4. AltusenVNC Operation 45 11 . Cl i c k Insta ll . After AltusenVNC in stalls on your computer, the following dialog box appears: 12. Click Fini sh to exit Setup. If you selected S tart AltusenVN C , the AltusenVNC Settings dialog box appears.
KE8220 User Manual 46 St arting AltusenVNC AltusenVNC starts autom atically the first time it is downloaded. If it is closed, it can be started again by double-click ing the program icon on your desktop or in the taskbar.
Chapter 4. AltusenVNC Operation 47 Inst alling the AltusenVNC Service Installing AltusenVNC as a service may not be su pported for all versions of W indow s. If you are unable to install AltusenVN C as a service, please check our Website to see if a newer version of AltusenVNC suppo rts this feature for your version of Windows.
KE8220 User Manual 48 Configuring AltusenVNC If AltusenVNC was installed properly and is running , the AltusenVNC icon will appear in the notifi cation area of the taskbar. Configuring AltusenVNC Settings Before using AltusenVNC the first tim e you must configure the settings.
Chapter 4. AltusenVNC Operation 49 3. Enter a name for the remote computer . Remote computer names can be up to 16 characters long. By default, the computer ’ s nam e is displayed. Y ou can change the name by selecting the field and typing in a n ew name.
KE8220 User Manual 50 Pushing Video to the KE8220 You can push video to a KE8220 from a remote computer running AltusenVNC. When yo u push video, AltusenVNC in itiates a connection to the KE8220 to display the remote com puter’s desktop environment on the displ ay device connected to the KE8220.
Chapter 4. AltusenVNC Operation 51 To push video fro m the remote comp uter to a KE8220: 1. Open the Push V ideo to KE8220 dialog bo x (see page 50). 2. Select the KE8220 from the list. –OR– if the KE8220 that you wi sh to connect to is not listed: Click Manual Setting and enter the IP address.
KE8220 User Manual 52 Downloading the System Lo g The KE8220 supports a system l og that records up to 512 records. To view the System Log, see System Log , page 35. The System Log can be downloaded in CSV form at using AltusenVNC. To download the System Log: 1.
53 Chapter 5 Remote Computer Operation Remote Computer Connection Connecting to Remote Comput ers You can connect up to 4 remote computers at one time to the K E8220 through a LAN, WLAN, or the Internet. AltusenV N C must be properly configu red and running on remote com puters that you wish to connect to.
KE8220 User Manual 54 The Connect dialog box is divided into two areas: Connections to rem ote computers are initiated in the Connect to Remo te Computers area. The Manage Remote Computers area stores remote computers th at have been added to the KE8220 automatically , manuall y , or through scannin g the network.
Chapter 5. Remote Computer Operation 55 4. Click the check box next to each remote computer that you wish to connect to. Or , choose Select All to connect to all 4 remote computers at once.
KE8220 User Manual 56 Remote Computer Display and Control The VNC Console The VNC Console displays the rem ote computers and allows you to control them.
Chapter 5. Remote Computer Operation 57 You also can change the display mode t o Picture-in-Picture mode (for 2 remote computers); or, you can cascad e or tile the win dows. If you wish to change the display mode, you must first disable Fu ll Screen mode (see below).
KE8220 User Manual 58 Picture-in-Picture (PiP) Mode Picture-in-Picture (PiP) mode is the de fault display mode when con necting to 2 remote computers. PiP mode lets you to control a remot e computer while monitoring anothe r.
Chapter 5. Remote Computer Operation 59 2. From the pop-up menu, click to clear PIP . PiP mode is disabled and the remote computer windows are tiled. To switch to Full Screen mode, see Full S creen mode , pa ge 56. To cascade or tile remote computer windows, see Panel Array Mode , page 59.
KE8220 User Manual 60 Remote Computer Management You can add up to 256 remote compu ters to the KE8220. The KE8220 stores the name, IP address, and port for each remote computer.
Chapter 5. Remote Computer Operation 61 4. T ype t he IP address of the remote com puter and the port that the KE8220 will use to comm unicate with Altuse nVNC. If you are not sure which are the correct IP address and port, ch eck the AltusenVNC setti ngs on the remote comp uter .
KE8220 User Manual 62 Editing Remote Computers You can edit the name, IP address, and por t of remote computers that have been added manually or by scanning the network. Automatical ly discovered remote computers cannot be edited. To edit a remote computer: 1.
63 Chapter 6 Upgrading KE8220 and AltusenVNC Downloading Upgrade Files As new versions of KE8220 firmware and AltusenVNC so ftware become available, they are posted on our Website. Check the Website regularly to find the latest inform ation and download upgrade files.
KE8220 User Manual 64 Upgrading KE8220 Firmware Administrators can upgrade the KE822 0’ s firmware from a remote computer running Altusen VNC. To upgrade the KE8220 firmware: 1. Right-click on the AltusenVN C icon in the notification area of the taskbar .
Chapter 6. Upgrading KE8220 and AltusenVNC 65 3. Enter the username and password of an administrator on th e KE8220 that you want to upgrade. 4. Enter the KE8220's IP address, or select the KE8220 from the list. 5. Click Upgrade . Or, click Cancel to abort the firmwa re u pgrade.
KE8220 User Manual 66 (Continued from previous page.) After the firmware upgrade is compl ete, the following dialog box appears: 8. Click OK . The KE8220 will reboot. After it reboots, you can login to confirm that the firmware has been upgraded. Upgrading AltusenVNC To upgrade the Altu senVNC software: 1.
67 Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the dev ice. Do not place the device on any unstable su rf ace (cart, stand, table, etc.
KE8220 User Manual 68 (Continued from previous page.) If an extension cord is used with this device make sure that the total of the ampere ratings of all products us ed on this cord does not exceed the extension cord ampere rating. Mak e sure that the total of al l products plugged into the wall outlet does not exceed 15 amperes.
Appendix 69 Rack Mounting Before working on the rack, ma ke sure that the stabilizer s are secured to the rack, extended to the floor , and that the full weigh t of the rack rests on the floor . Install front and side stabilizers on a single rack or front stabilizers for joined multiple ra cks before work ing on the rack.
KE8220 User Manual 70 T echnical Support Technical support is available both by email and on line (with a browser over the web): International North America When you contact u s, please have the followin g information ready beforehand: Product model number, serial number , and date of purchase.
Appendix 71 Specifications KE8220 Wireless-G USB Adapter Functio n KE8220 Connectors Console Ports Keyboard 1 x USB T ype A Female (White) Video 1 x HDB-15 Female (Blue) Mouse 1 x USB T ype A Female (.
KE8220 User Manual 72 Factory Default Settings KE8220 AltusenVNC Setting Default Default username and passwor d Username: administrator Password: password System Name KE8220 + MAC address (For example: KE8220001 122334455) Display Language English Keyboard Layout English (U.
Appendix 73 Resetting the KE8220 Press the RESET button for at least 3 s econds, then release to reset the KE8220. Restoring Factory Default Settings You can restore the KE8220 settings back to their factory defaults. All local system settings will be reset, and all re mote computers that have been scanned or manually added will be erased.
KE8220 User Manual 74 Limited W arranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the da te of purchase. If this pr oduct proves to be defective, contact ALTUSEN 's support department for repair or replacement of your unit.
75 Index A Adding Remote Computers, 60 Adding Users, 25 AltusenVNC Closing, 46 Configuring, 48 Installing on Remote Computers, 39 Starting, 46 upgrading, 66 AltusenVNC Service Installing, 47 Removing,.
76 P Package Contents, vi Panel Array Mode, 59 Password, default, 16 Picture-in-Picture (PiP) Mode, 58 Pushing Video to the KE8220, 50 R Rack Mounting, 9 Requirements Cables, 5 KE8220 Virtual VNC Cons.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté ATen KE8220 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du ATen KE8220 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation ATen KE8220, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le ATen KE8220 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le ATen KE8220, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du ATen KE8220.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le ATen KE8220. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei ATen KE8220 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
