Manuel d'utilisation / d'entretien du produit HR10-250 du fabricant DirecTV
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DIRECTV ® HD DVR User's Guide DIRECTV is dedicated to providing you with quality support and customer service. If you have questions or difficulties, we would like to hear from you.
Press the DIRE CTV button once to go to DIRE CTV Centr al, or twice to go to the Now Playing Li st. LIST brings you directly to the Now Playing Li st. Press (FORWARD) and (BACK) up to 3 t imes for 3 speeds. Press a fourth time, or press PLA Y , to resume normal play.
Welcome to DIRECTV.
ii 1034748-0001 DIRECTV , the Cyclone Design logo, and Advanced Program Guide are trademarks of DIRECTV , Inc., a unit of Hughes Electronics Corp., and are used with permission. All rights reserv ed. DIRECTV , 2230 East Imperial Hwy ., El Segundo, CA 90245.
iii Thank you for choosing the DIRECTV ® HD DVR! Whether you've been en joying DIRECTV ® service for years or this is your first experience with us, we are excited to introduce to yo u the DIRECTV HD DV R.
iv Table of Contents Using this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1: Connecting . . . . . . . . . . . . . . . . . . . . . . . . .
v Chapter 4: Pick Programs to Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Season Pass, Recording Options, To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Chapter 7: Programming the Remo te Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vii Using this Guide This User’s Guide describes how to connect yo ur new DIRECTV ® HD DVR to your television and other audio/video equipmen t. It also provides valuable information about the features and use of the HD DVR. Remot e C ontrol Ti ps & Gloss ary of Ic ons.
viii The TiV o Logo . As you use your DIRECTV HD DVR, you ’ll see the TiVo logo in places like the Now Playing Li st and TiVo Suggest ions. Your new HD DVR incorporates the late st high-definition DVR (Digital Video Recorder) technology from TiVo.
C HAPTER 1 Connecting Introduction to Digital Television 2 Before You Begi n 3 Useful Terms 6 Cables and Access ories 9 Setup Options 12.
2 Chapter 1 Connecting Introduction to Digital Television TV used to be simple: a handful of channels , no color, no stereo sound, no choices. All you needed was an antenna and a TV. The ante nna captured pictures and sounds and sen t them to your TV over a wire.
3 1 Before You Begin Before You Begin Make sure that all of your equipment is turned off and th e HD DVR is unplugged. C onnecting Y our HD D VR to a Phone Line Your DIRECTV HD DVR needs to be connected to a standard analog phone jack for DVR service and pay per view functionality.
4 Chapter 1 Connecting Sa tel li te D ish An ten nas an d L N Bs Satellite dish antennas come in two shap es, Round and Oval. A Round dish receives signals from one satellite (Sat A), while an Oval dish can rece ive signals from two or three satellites (Sat A, Sat B, and Sat C).
5 1 Before You Begin C aring for y our DIRECT V HD DVR Moving y our HD DVR. To prevent damage to sensitive component s such as the hard disk drive, ALWAYS unplug your HD DVR, th en WAIT a moment for the hard disk to stop spinning bef ore moving it.
6 Chapter 1 Connecting Useful Terms If you’re not an audio/video wizard, you may find yoursel f stumbling over some of the names, features, and functions of various pieces of equipment. Here’s a quick refe rence to help you understan d some of the terms y ou may encounter during installation.
7 1 Useful Terms Video , Audio, and Electr onics Equipmen t T erms HD TV Rec eiver. A high-definition television receiver decodes high-defini tion, enhanced- definition, and standard-definitio n video signals for display on your TV. Your HD DVR combines an HDTV receiver with a satelli te receiver and a digital video recorder.
8 Chapter 1 Connecting A/V Receiver . An A/V receiver is the hub of a hom e theater system. It allows you to connect multiple audio and video devices and manage the signal from each device. With it you can switch easily b etween watching TV, viewing vi deo from your DVD player, or running your game system , by changing the input source.
9 1 Cables and Accessories Cables and Accessories In addition to your TV and the equipment that shipped wi th you r DIRECTV HD DVR (shown below), you’ll need a satellite di sh antenna, an off-air an.
10 Chapter 1 Connecting Choosing Audio and V ide o C ables Your DIRECTV HD DVR can output either standard, enhan ced, or high-definition video signals, and either analog or digital audio si gnals.
11 1 Cables and Accessories The C omponent Video cable ( , supplied) provides excellent video quality by separating the video signal into three components, lumi nance (Y) and two color difference signals (Pb, Pr). You will need to connect a separate cable for audio.
12 Chapter 1 Connecting Setup Options On the back of your equip ment you will find several jacks. Som e are labeled IN and some are labeled OUT. The pictures and sound enter a piece of equipment through cables connected to IN jacks and leave thr ough cables connected to OUT jacks.
13 1 Setup Options Adding Other Components You probably hav e other audio/video comp onents in addition to your H D DVR and TV. These might include a VCR, DVD recorder, DVD player, game consol e, and/or a cable box. Some of these devices connect to your HD DVR, while others work independently, with no connection to the HD DVR.
14 Chapter 1 Connecting Option A: C onnect audio to y our A/V rec eiver , video to yo ur HDT V The audio and video cables shown are examples only. Us e the best conn ections available on you r equipment. This setup inclu des a high-definit ion digital video connection to a DVI-compatible T V, and a digital au dio connection to an A/V receiver.
15 1 Setup Options (Optional) Connect the Coaxi al RF cable from your off-air antenna to the HD DVR’s Antenn a RF In jack. (If you don’t have an off-air anten na, you can skip this step.) Connect the Coaxial RF cables from your satellite dish ant enna to the jacks labeled Satel lite In 1 and Sat ellit e In 2 on the back of the HD DVR.
16 Chapter 1 Connecting Option B: C onnect audio and v ideo to your HD T V (no A/V rec eiver) The audio and video cables shown are examples only. Use the best conne ctions available on your equipment. Th is setup includes an analog high-def inition video connection and an analog st ereo audio connecti on to a high-definition TV.
17 1 Setup Options (Optional) Connect the Coaxi al RF cable from your off-air antenna to the HD DVR’s Antenn a RF In jack. (If you don’t have an off-air anten na, you can skip this step.) Connect the Coaxial RF cables from your satellite dish ant enna to the jacks labeled Satel lite In 1 and Sat ellit e In 2 on the back of the HD DVR.
18 Chapter 1 Connecting Adding a VCR or D VD Recor der The audio and video cables shown are examples only. Us e the best conn ections available on you r equipment.
19 1 Setup Options If your VCR or DVD recorder is already connected to your TV or A/V receiver for watching video tapes or DVDs, do not disconnect it. All you need to do to save recordings from your HD DVR is to connect standard a udio and vid eo from the HD DVR’s outputs to the inputs on yo ur VCR or DVD recorder.
20 Chapter 1 Connecting.
C HAPTER 2 Guided Setup Welcome! 22 Satellite Dish Guided Setup 23 Activate Services 27 Off-Air Channels and Video Setup 28 Phone Setup 33 DIRECTV Central 35.
22 Chapter 2 Guided Setup Welcome! Now that you have fini shed connecting your DIRECTV ® HD DV R, you are ready to begin Guided Setup. When you first plug in the HD DVR, you will see gray screens which display its progress as it starts up. After a few minutes, you will see the Welcome screen, which marks the start of Guided Setup.
23 2 Satellite Dish Guided Setup Satellite Dish Guided Setup Satellite Dish Guided Setup tells the HD DVR wh at type of satellite dish antenna you are using, so you must go throug h it at least on ce, even if you are re placing a DIRECTV DVR that was already working.
24 Chapter 2 Guided Setup ZIP C ode. Use the num ber keys on your remote control to en ter your ZIP code. The HD DVR uses your ZIP code to determine the dire ction y our satellite dish antenna sho uld point. It also sets your primary network area for off-air channel recep tion.
25 2 Satellite Dish Guided Setup • To change the currently selected transpo nder, use the UP arrow to highlight the transponder number. Press the RIGHT or LEFT arrow to change th e transponder. It is best if each transponder ha s a signal strength above 60.
26 Chapter 2 Guided Setup remote control to go to live TV. This screen also reminds you th at you still have some setup steps to co mplete. Continue wi th “Activate Services” on page 27. Satel lite Sign al T ro ubleshooting. If you encounter problems during Satellite Dish Guided Setup, you will see an error screen with some sugge stions.
27 2 Activate Services Activate Services Now it’s time to activate services fo.
28 Chapter 2 Guided Setup Off-Air Channels and Video Setup To begin Off-Air Channels and Video Setup, press the DIRECTV button on your remote control to go to DIRECTV Central.
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30 Chapter 2 Guided Setup or use the UP arrow button on the remote to cycle through format s you select on the “Output Format - UP Arrow Setup” screen (see below). For more about watchi ng high- definitio n programs, see page 78. Output F ormat - UP Arr ow Setup.
31 2 Off-Air Channels and Video Setup What's the diff erenc e between 1080i, 720p, 480p, and 48 0i? These are names for different video resolution formats. Each name includes a number and a letter. The number indicates how many horizontal lines of informati on make up a single video image.
32 Chapter 2 Guided Setup or high-definition v ideo signals. You must connect your HD DVR to your HDTV using the HDMI cable, the HDMI-to-DVI cable, or the Component Vid eo cable to use the enhanced- or high-definition video output formats.
33 2 Phone Setup Phone Setup To begin Phone Setup, press the DIRECTV button on your remo te. Select Messages & Setup, then Settings, then Phone. Th e Final Setup Steps screen appears. Final Setup St eps. Make sure the DIRECTV HD DVR is connected to a standard phone line.
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35 2 DIRECTV Central DIRECTV Central Almost everything you do with the DVR servi ce starts from DIRECTV Central. You can set up recordings, watch live TV or recorded program s, read messages from DIRECTV, and access Showcases featuring entertaining an d informative video clips.
36 Chapter 2 Guided Setup.
C HAPTER 3 The Basics in 5 Short Tours Tour 1: Play with Live TV 38 Tour 2: DIRECTV Advanced Program Guide™ 40 Tour 3: Find and Record Your Favorite Programs 42 Tour 4: Find New Programs 44 Tour 5: .
38 Chapter 3 The Basics in 5 Short Tours T our 1: Play w ith Live TV In this tour, you’ll take a look at how you can control live TV. So grab your rem ote and press the LIVE TV button to go to live TV! First, press the PAUSE button—the progr am you’re watchin g pauses.
39 3 Tour 1: Play with Live TV Statu s Bar Press PAUSE or PLAY to see the status ba r. It shows a one-hour period. The green segment is the portion of the current hour that has been saved by your DIRECTV ® HD DVR. The right edge of the green pa rt is always the current time.
40 Chapter 3 The Basics in 5 Short Tours Tour 2: DIRE CT V Advanc ed Pr ogr am Guide ™ In live TV, the Advanced Pr ogram Guide lets you see what’s on, change cha nnels, schedule recordings, and more. Pr ess the GUIDE but ton to see it. Changing Channels The guide shows a list of channels on the le ft and times acr oss the top.
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42 Chapter 3 The Basics in 5 Short Tours Tour 3: Find and Record Your Favorite Programs You can always record the program you’re watching by pressing the RECORD butto n on the remote.
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44 Chapter 3 The Basics in 5 Short Tours Tour 4: Find New Programs Your DIRECTV ® HD DVR makes it easy for you to find what you want to watch—by responding to your interests and col lecting the best the networks have to offer. TiV o Sugges tions TiVo Suggestions is a personalized list o f shows selected to matc h your preferences.
45 3 Tour 4: Find New Programs It’s important to remember these characteristics of Ti Vo Suggestions recordings: • TiVo Suggestions never replace shows you explicitly request, and they do not prevent your requested shows from being recorded. • TiVo Suggestions are alw ays the first programs deleted to make room for recordings you request.
46 Chapter 3 The Basics in 5 Short Tours Tour 5: Now Playing List Your DIRECTV ® HD DVR can record many hours of programming—enough to fill a slew of vide o tapes! Fortunatel y, it also labels and organizes all those saved programs.
47 3 Cool Things You Can Do Cool Things You Can Do Never be lat e for y our favorit e progr ams. Working late? St uck in tr affic? Don’t worry. If you set up a recording or a Season Pass, the program will be waiting for you in the No w Playing List.
48 Chapter 3 The Basics in 5 Short Tours Use the EXIT b utton. The EXIT button hides the status bar, guide, channel bann er, and anything else that is not part of the program.
C HAPTER 4 Pick Programs to Record Season Pass, Recording Options, To Do List 50 Using the Guide to Find Programs 56 Find Your Favorite Programs 58 Find Programs That Match Your Interests 62.
50 Chapter 4 Pick Programs to Record Season Pass, Recording Options, To Do List Your DIRECTV ® HD DVR makes finding and recording programs easy—so easy that you may find more programs you enjoy tha.
51 4 Season Pass, Recording Options, To Do List • Par enta l C ontrol s. If Parental Controls are on when you schedul e a repeating recording, the HD DVR checks its current pr ogram information to see if any upcoming program violates a Parental Control.
52 Chapter 4 Pick Programs to Record Reco rdin g Op tio ns include: • Keep At Most. This option sets the maxim um number of episodes to be saved —useful for keeping only the most r ecent nightly news or only a few of your kids’ daily programs. The default setting is 5.
53 4 Season Pass, Recording Options, To Do List Season P ass Mana ger With dual tuner, you can record two programs at the same time. Conflicts wil l occur only if you try to schedule a third recording that overlaps the other two. By default, the olde st Season Pass has the greatest pr iority.
54 Chapter 4 Pick Programs to Record To D o L i s t The To Do List shows all you r scheduled recordings and lets you cancel or edit them. To view it, g o to DIRECTV Central, then Pick Programs to Record , then To Do List. Individual recordings are mark ed with a single checkma rk ( ) to the left of the program title.
55 4 Season Pass, Recording Options, To Do List View Re cor di ng History This is an advanced feature in the To Do Li st for those who really want all the details. Selecting this option takes you to a list of three typ es of programs: Deleted. To find programs that were deleted, press the UP arrow or CHAN UP.
56 Chapter 4 Pick Programs to Record Using the Guide to Find Programs The DIRECTV Advanced Program Guide ™ displays up to two weeks of TV programmin g at the touch of a button. You can use the guide to quickly fin d programs and set up recordings by customizing the channels and fi ltering the types of programs shown in the guide.
57 4 Using the Guide to Find Programs highlight them. In addition, if a channel has no programs in the selected cat egory within six hours of the time on the guide, th e guide will not show that channel. Rec ording a Pr ogram fr om the Guide If the program is in pro gress, highlight it in the g uide and press RECORD.
58 Chapter 4 Pick Programs to Record Find Your Favorite Programs Sear ch b y Title If you know the name of the program you’re l ooking for, or even the first part of the name, choose Search by Title from Pick Programs to Record. Then follow these steps: 1.
59 4 Find Your Favorite Programs Rec ord by Time or Channel Record by Time or Channel offers you th ree options: Browse by Time, Bro wse by Channel, and Manually Record Time/Channel. Bro wse by Time. Browse by Time lets you browse all programs on a particular day and time.
60 Chapter 4 Pick Programs to Record Browse b y Channel. Browse by C hannel lets you browse through pro grams on a particular channel. You can start with all chan nels or just your favorites.
61 4 Find Your Favorite Programs Manually Recor d Time/ Channel. Manually Record Time/Channel lets you schedule a recording on a specific channel at a specific time, just as you would with a VCR. You can also create a manual repeating recording for ev ery week, every day, or every weekday.
62 Chapter 4 Pick Programs to Record Find Programs That Match Your Interests Tr y a W i s h L i s t Sear c h! If you know what you like, Wi shList searches are great! A WishList search autom atically finds programs that match your int erests, tastes, passions, and whims on any channel you receive.
63 4 Find Programs That Match Your Interests After you create a WishList search, you can periodically view what it finds by selecting “View all upcoming WishList programs,” or selecting an individual WishList, then selecting “View upcoming program s.
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65 4 Find Programs That Match Your Interests Key word or Title W ishList. You can create a Keyword WishList with one keyword or with several. If you enter more than one keyw ord, the WishList only finds programs that match all of your keywords.
66 Chapter 4 Pick Programs to Record Tips f or entering k eywor ds: • To specify an exact phrase in a Keyword or Title WishLi st, surround a set of words with quotation marks (to enter quotation marks, press PAUSE ( ). For example, the keyword BILL SIMON might also turn up a docu mentary about Simon Branden with a director whose name is Bill.
67 4 Find Programs That Match Your Interests Bro wsing, Recor ding, and Editing a Wi shList Sear ch Brows ing all Wi shList searc hes. Select “View all upcoming WishList programs.” This displays a list of up to 10 upcoming programs from each of your WishList searches—and up to 200 programs total (so it may take a long time to display).
68 Chapter 4 Pick Programs to Record.
C HAPTER 5 Watching Live TV and Recorded Programs Using the Control Buttons 70 Status Bar 71 Channel Banner 72 Watching Live TV 73 Watching Programs from Now Playing 76 Watching High-Definition Progra.
70 Chapter 5 Watching Live TV and Recorded Programs Using the Control Buttons Part of the fun of watching programs with your DIRECTV ® HD DVR is using th e pause, instant replay, and slow motio n features. Here’s an overview of the control buttons: REC ORD .
71 5 Status Bar Status Bar When you press PLAY, PAUSE, FORWARD or BACK, the status bar a ppears on the lower part of your screen. In live TV, the statu s bar represents one hour (notice the white tick marks every 15 minutes). In recorded pr ograms, the bar shows the program’s length.
72 Chapter 5 Watching Live TV and Recorded Programs Channel Banner The channel banner appears at the top of the screen when you change channels or press INFO, THUMBS UP or THUMBS DOWN, or the RIGHT arrow during a program. It disappears after a few seconds.
73 5 Watching Live TV Wa t ch i n g L i v e T V When you’re watching a program as it’s broadcas t, you’re watc hing live TV. To go to live TV at any time, press the LIVE TV button on your rem ote. You can also select Watch Live TV from DIRECTV Cen tral.
74 Chapter 5 Watching Live TV and Recorded Programs channel is cleared, and the HD DVR starts saving live TV on the new channel (in addition to the other most recent channel you were watc hing). You can use the pause, fast forward, instant replay, and slow motion features on either of the two current channels.
75 5 Watching Live TV Program listings DIRECTV Grid T.
76 Chapter 5 Watching Live TV and Recorded Programs Watching Programs from Now Playing All programs recorded on your DIRECTV ® HD DVR are listed in the Now Playing List (no more searching th rough unlabeled videotap es!). To go to the Now Playin g List, press the DIRECTV button on yo ur remote control twice, or press the LIST button.
77 5 Watching Programs from Now Playing If you have given a program a Thumb rating, Thumbs Up/Th umbs Do wn icons appear at the top of the Program Inform ation screen. You can change the rating here by pressing THUMBS UP or THUMBS DOWN. Ratings and Ad visories.
78 Chapter 5 Watching Live TV and Recorded Programs Watching High-Definition Programs High-definition television is di fferent, and not just becaus e it delivers the highest quality all-digital pictures and sound available today.
79 5 Watching High-Definition Programs • Use the RATIO button to change your “TV Aspect Correction” se tting. Press RATIO once to display the current set tin g, and again to change it. Th is setting either stretches the picture, or adds panels to the picture, to fill the entire screen.
80 Chapter 5 Watching Live TV and Recorded Programs Finding High-Definition Pr ograms There are many ways to find high-definition prog rams to watch and record. • Filter the program guide. See page 41 for more about filtering the guide. • Check out HD programming from DIRECTV.
81 5 Save to VCR Save to VCR If you have a VCR, you can save a program from the Now Playing List to a videotape. Save to VCR happens in real time, so if a pr ogram is two hours long, it will take two hours to save it. You will not be able to watch live TV or recordings while saving.
82 Chapter 5 Watching Live TV and Recorded Programs Music Channels Some DIRECTV ® channels feature continuous music. You can tune to a music channel just as you wo uld any other channel. You can not record music channels or use special features—such as pause or rewind—on a music chan nel.
C HAPTER 6 Messages and Setup Messages from DIRECTV 84 Purchases 85 Settings 89 System Informatio n 104 System Test 105 Troubleshooting 106 Restart or Reset System 107 Standby 108.
84 Chapter 6 Messages and Setup Messages from DIRECTV From time to tim e DIRECTV may send you me ssages abou t updates to your service and other important notices. These m essages are im portant, useful and easy to find—we mad e them that way because we really want you to read them .
85 6 Purchases Purchases The Purchases screen displays a list of all pay per view programs you have purchased, along with their date and time. To see the Purchases screen, press the DIRECTV button to go to DIRECTV Central. Select Messages & Set up, then Purchases.
86 Chapter 6 Messages and Setup Pay Pe r Vie w Your DIRECTV ® HD DVR makes buying and recordi ng pay per view events a snap. You can order them when they are promoted on live TV, or d uring a search for programs. You can order them to watch, or to be record ed.
87 6 Purchases The pay per view Program Information screen gives you the followi ng options: • Purchase & record info. If the HD DVR does not have purchase info rmation (such as the price of the pay per view event) immediately available, it can do a quick check to retrieve it.
88 Chapter 6 Messages and Setup • View upcoming showings. Press SELECT to display a list of upcoming showings for the program. Highlighti ng one of these showings and pre ssing SELECT displays the Program Informatio n screen for that showing. LEFT arrow fr om the list returns to the previous screen.
89 6 Settings Settings With the selections in Settings, you can customize the HD DVR to work more to your liking. To view th e available options, go to DIRECTV Central and select Messages & Setup, then Settings. Audio Alternat e Audio. Some programs have alternate audio tracks available, including other language tracks.
90 Chapter 6 Messages and Setup Channels Channel B anner. When you change channels or pr ess the RIGHT arrow while watching live TV, the channel banner displays, then di sappears after a few seco nds. If you want the channel banner to disappear quickly, select “Clear banner qu ickly.
91 6 Settings Off-Air Ch annels. If you selected “Satellite and off- air antenna” as your prog ram source during Guided Setup, your H D DVR is already se t up to receive digital broadcasts from an off-air antenna. In this case, you may not ever need to use the settings available here.
92 Chapter 6 Messages and Setup screen, then enter your password. When Parental Controls are temporarily turned off, an y program or channel can be viewed, but the co rrect password is still required to change Parental Controls setti ngs.
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94 Chapter 6 Messages and Setup 2. A channel list appears with a padlock icon to the left of any locked channels. Highli ght a channel and press SELECT to add or re move a padlock icon. Use CHAN UP/DOWN to move throu gh the list quickly. Y ou can highlight a specific ch annel by entering its channel number with the number button s on the remote.
95 6 Settings Motion Picture As sociation of America r atings for movi es Ratings for t elevision mov ies and programs (including c ontent ratings): G: General Audience s .
96 Chapter 6 Messages and Setup Phone The HD DVR makes periodic connections to DIRECTV and to the DVR service, using a standard telephone line. These brief phone calls ensure that your HD DVR receives updates to the DVR service, content for Showcases, and pay per v iew functionality.
97 6 Settings four hours, the Update Numbers screen appears. Press SELECT to connect to the DVR service to retrieve the most current list of dial-in numbers fo r th at area code. After the call completes, press SELECT. The Dial-I n Number screen appears.
98 Chapter 6 Messages and Setup Set Ca ll W aiting Prefix. If you have call waiting, you may choose to disable it while the HD DVR is makin g a call, so that the HD DVR’s p hone call is not interrupted. If y ou do not disable it, the HD DVR may drop th e call and allow the second call to ring through , depending on your phone system.
99 6 Settings Remo te C on trol You can program your remot e to control po wer, mu ting and volume on your TV or A/V Receiver. You can also use your HD DVR remote to chan ge inputs on your TV. See “Programming the Remote Control” on page 109 for instructions.
100 Chapter 6 Messages and Setup To change the transponder, use the UP arro w to highlight the transponder number. Press the RIGHT or LEFT arrow to change the tr ansponder number. It is best if each transponder has a signal strength above 60. If your signal stren gth is low, see “Satellite Signal Troubleshooting,” on page 26.
101 6 Settings TiV o Suggesti ons This screen lets you turn automatic record ing of TiVo Suggestio ns on or off. When automatic recording is on, Ti Vo Suggestions may be record ed when there is free space. Programs you have recorded or scheduled to r ecord will never be deleted to make room for TiVo Suggestions.
102 Chapter 6 Messages and Setup Le tte rb ox Col o r. Programs may be bro adcast in Standard (4:3) or Wide Screen (16:9) format. If the broadcast format does not match your TV’s size, you wi ll see panels at the sides, or at the top and bottom of your screen.
103 6 Settings TV As pect C orrection. Programs may be bro adcast in Standard (4:3) or Wide Screen (16:9) format. If the broad cast format does not match you r TV’s size, the HD DVR can display panels at the sides, or at the top and bottom of th e picture, to fill the screen.
104 Chapter 6 Messages and Setup System Information This is where you can find the HD DVR’s serial number, Recei ver ID number, the manufacturer and model number, the software version, informatio n about recent service calls, and the HD DVR’s storage capacity.
105 6 System Test System Test System Test runs tests on the HD DVR’ s signal, tuning, access card, and phone connection, then shows the test results. You can also see the ID Number for your DIRECTV Access Car d on this screen. Th e tests begin when you press SELECT.
106 Chapter 6 Messages and Setup Troubleshooting The following screens pro vide tips that may help you troubleshoo t various problems. Use CHAN UP/DOWN to see all of the text on the screens. (There is also extensive troubleshooting available in Chapt er 8 of this guide.
107 6 Restart or Reset System Restart or Reset System You may need to restart the HD DVR as a routi ne troubleshooting step. These options may erase information and restor e original factory settings. Selecti ng a reset option brings you to a warning screen, as a safety measur e.
108 Chapter 6 Messages and Setup Standby You can put your DIRECTV ® HD DVR in standby mode by selecting Standby from DIRECTV Central, or by pressing the STANDBY button on the front of your HD DVR. • The PWR light on the fron t of the HD DVR tu rns off, and it stops sending a picture to your TV.
C HAPTER 7 Programming the Remote Control Introduction 110 Instructions: TV Power, Vol ume, and TV Input 111 Resetting the Programmable Buttons 114 Setting a Remote Address 115.
Programming the Remote C ontrol Chapter 7 110 Introduction For information about the individu al buttons on the remote control, please refer to the inside front cove r of this guide. Before pr ogramming the remote cont rol, you must first insert the batteries and complete Guid ed Setup.
7 Instructions: TV Power, Volume, and TV Input 111 Instructions : TV Power, Volume, and TV Input 1. Go to the Remot e C ontrol Set up screen. Press the DIRECTV button; then select Messag es & Setup, then Settings, then Remote Control. Choose which device/function s you want to control: 2.
Programming the Remote C ontrol Chapter 7 112 4. Enter a c ode. Use the numb er buttons on the remote control to enter a four-digit code (starting with the first code in the list on th e screen). After you pres s th e fourth digit of the code, the red light on the end of the remote control should flash.
7 Instructions: TV Power, Volume, and TV Input 113 2. Enter the sear c h code. Refer to the table below and use the number keys on your remote control to enter the appropriate code. After you press the fourth digit of the code , the red light on the end of the remote control will flash twice, then remain on.
Programming the Remote C ontrol Chapter 7 114 Resetting the Programmable Buttons If you make a mistake, or are having difficulty, you can reset the programmabl e buttons. Once you do so, all the buttons on the remote will return to the unprogrammed state of a new remote.
7 Setting a Remote Address 115 Setting a Remote Address If you have two HD DVRs in th e same house, you may want to assign a remote address to each remote control. This will prevent the crossing of signals between one HD DVR’s remote and the ot her’s.
Programming the Remote C ontrol Chapter 7 116.
C HAP TER 8 Troubleshooting Contacting Customer Care 118 Questions About Setup and Getting Started 119 Questions About Live TV 120 Questions About Satellit e or Antenna Signal 122 Questions About Pick.
118 Chapter 8 Troubleshooting Contacting Customer Care For ques tions about your DIRE CTV ® HD D VR, your DIRE CTV ® pr ogramming or you r DVR se r vice After checking troubleshooting, cal l DIRECTV Customer Care at 1-800-531-5000 if you need help • Connecting you r HD DVR to your TV and other A/V equipment.
119 8 Questions About Setup and Getting Started Questions About Setup and Getting Started I do not see the Welcome screen. • Make sure your TV is showing video from the correct input . Check which of your TV’s inputs you used to connect video from your HD DVR.
120 Chapter 8 Troubleshooting Questions About Live TV How do I see what’s on TV on every channel? • From live TV, press th e GUIDE button on the remote to di splay the program guide . You can use the CHAN UP/DOWN button to scroll the list a page at a time and use the FORWARD and BACK buttons to go forward and back in time.
121 8 Questions About Live TV After changing the channel, how do I re wind to what I was watching befor e? • You can only rewind live TV to the point where you last changed the channel. When you change the channel, you skip ahead to the current ti me on the new channel, and start recording fresh, on that channel.
122 Chapter 8 Troubleshooting Questions About Satellite or Antenna Signal During Guided Setup, th e screen got stuck on the Satellite Info screen. • Press the DIRECTV button, then select Messages & Setup, then Settings, then Satellite & Off-Air Antenna, then Reset Satellite Information.
123 8 Questions About Satellite or An tenna Signal dishes. You can also find positioning information by repeating Satellite Dish Guided Setup, available by pressing the DIRECTV button, then selecting Messages & Setup then Settings, then Satellite & Off-Air Antenna, then Repeat Guided Set up.
124 Chapter 8 Troubleshooting • Some off-air antenna channels broadcas t programming only during certain hou rs. Check with your local stations for bro adcast schedules. • You may not be able to receive off-air antenna signals from all channels in your local area.
125 8 Questions About Satellite or An tenna Signal • Program information for off-air antenna ch annels comes from the DVR service over the satellite connection, based on your ZIP code. From time to time, new local channels begin broadcasting, but these chan nels are not automatically added to the guide.
126 Chapter 8 Troubleshooting Questions About Pick Programs to Record There are very few or no shows liste d when I press GUIDE or look for progra ms to record. I can’t find my program in th e listings, although I know it's on. • Your HD DVR may not have all its program gui de data yet.
127 8 Questions About Pick Programs to Rec ord time. This is true whether or not you also connected an off-air an tenna. Th is option is not recommended.
128 Chapter 8 Troubleshooting How do I cancel a recording? • If you try to change the channel while a program is recording, yo u will be given the option to cancel the recording. • To cancel a scheduled recording: In the To Do List, highlight the program and press the CLEAR button.
129.
130 Chapter 8 Troubleshooting My program didn’t get recorded. I set the HD DVR up to record something, and it’s not in the Now Playing L ist. • If this happens, you can check Recording History for an explanation why the program did not record. Recording History is the first selectio n available in the To Do List.
131 8 Questions About Pick Programs to Rec ord What does it me an when my HD DVR says programs will be deleted earlier than planned? • By default, all programs except pay per view events are kept for at least two days. After that, programs may be deleted to make room for other recordings you request.
132 Chapter 8 Troubleshooting Questions About Parental Controls My Parental Controls are not working. • For Parental Controls to work, they must be on (and not temporarily turned off). Whenever you enter a password to bypass Parental Controls, Parental Controls become temporarily turned off.
133 8 Questions About the DIRECTV ® H D DVR’s Phone Calls Questions About the DIRECTV ® HD DVR’s Phone Calls My HD DVR is n ot connec ting to the DVR service. • Verify that the phone jack is working by connecting a phone to the same jack the HD DVR is using, and checking for a dial tone.
134 Chapter 8 Troubleshooting • If you have a caller ID box, try removing it from the line since some models interfere with the HD DVR modem's ability to make a call.
135 8 Questions About the DIRECTV ® H D DVR’s Phone Calls What if I need to ma ke a call while the HD DVR is using the phone? • When you pick up the phone, the HD DVR wil l interrupt the download process and free the phone line for your call. Hang up , wait at least 45 seconds, th en pick up the line again to make a call.
136 Chapter 8 Troubleshooting Questions About Audio and Video I can’t select an alternate aud io track. • Alternate audio tracks are not available for all pr og rams. If a program has an alternate audio track, and you are watching it live, you can select it th rough the channel banner.
137 8 Questions About Audio and Video I see a message that says “Viewing is not permitt ed using the HDMI output.” • Some high-definition programming is copyr ight protected using a standard called HDCP (High-definition Digital Cont ent Protection).
138 Chapter 8 Troubleshooting I see a picture, but I don’t hear sound. Or, I hear sound, but don’t see a picture. • Check the audio and video cable connections from yo ur HD DVR to your TV and/or A/V receiver. Make sure each connection is firmly in place.
139 8 Questions About Audio and Video • Try restarting the HD DVR: From Messages & Setup, select Restart or Reset System, then Restart the Recorder. If you cannot fix the proble m, call DIRECTV Customer Care at 1-800-531-5000. The HD program I’m watching doesn’t seem to be high-definition quality.
140 Chapter 8 Troubleshooting • Make sure the HD DVR’s TV Aspect Ratio is set to match the size of your TV screen. To do this, press the DIRECTV button to g o to DIRECTV Central. Select Messages & Setup, then Settings, then Vid eo, then TV Aspect Ratio.
141 8 Questions About Pay Per View Questions About Pay Per View How do I record a pay per view event? • If it is on now, tune to the channe l carrying the program and press RECORD. • If it is on later, go to live TV, press the GUIDE bu tton to see the guide.
142 Chapter 8 Troubleshooting • If the program exceeds a limit set with Parental Controls, and Parental Controls are on, you will need t he password to view it. • If you are attempting to order a pa y per view selection with your remote control and cannot, call DIRECTV Customer Care at th e number provided on the back of this guide.
143 8 Questions About the Remote Control Questions About the Remote Control My remote control doesn’t work with my television. • You need to program the HD DVR’s remote con trol to control some functions of your television or audio/visual equipm ent.
144 Chapter 8 Troubleshooting Questions About the DIRECTV ® DVR with TiVo ® Service How do I prevent TiVo Suggestions from bein g automatically recorded and listed on Now Playing List? • Press the DIRECTV Button, then select Me ssages & Setup, then Setti ngs, then TiVo Suggestions, then No.
145 8 Questions About the DIRECTV ® DVR with TiVo ® Service How does my TiVo Suggestions list get gene rated? How does it know what I like? • Your personal TV preferences are based on programs you have rated with THUMBS UP and THUMBS DOWN.
146 Chapter 8 Troubleshooting.
C HAP TER 9 Warranty and Specifications Limited One Year Warranty 148 FCC Information 150 Specifications 152 Safety Instructions 155.
148 Chapter 9 Warranty and Specifications Limit ed One Y ear W arranty DIRECTV warrants your DIRECTV ® HD DVR (Model Number: HR10-250) and any included accessories against defects in material or workmanship for a period of one (1) year after the date of purchase.
149 9 Limited One Year Warranty manufactured, approved and/or aut horized, or repair of products damaged by these modifications. • A product used for commercial or institutional purposes. • DIRECTV makes no warranty that th e access connection will be a local (not long distance) phone call.
150 Chapter 9 Warranty and Specifications FCC Information Declaration of Con formi ty—Standards to which Conformity is declared: FCC Part 15 This device complies with Part 15 of the FCC Rule s.
151 9 FCC Information connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the num ber of devices that may connect to a telephone line. Excessive RENs on a telephone line may result in th e devices not ringing in response to an incoming call.
152 Chapter 9 Warranty and Specifications Specifications Satellite In: F-Type Connector Female (2) Antenna RF In: F-Type Connector Female Video Out: S-Video 4-Pin Mini DIN Composite Video RCA (1) Comp.
153 9 Specifications MACRO VISION C OPYRIGHT PRO TECTION The DIRECTV ® HD DVR incorporates c opyright protec tion technology that is protected by U.S.
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155 9 Safety Instructions Safety Instructions This product was designed and manufactured to meet strict quality and safe ty standards. There are, however, some installation a nd operation precautions of which you should be particularly aware. Please re ad these instructions before ope rating the equipment and save t hem for future reference.
156 Chapter 9 Warranty and Specifications 11. Battery Caution — Dan ger of explosion if battery is incorre ctly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batterie s according to the manufacturer’s instructions.
157 9 Safety Instructions 20. Movement — Avoid moving the unit while it is plugged in to avoid accumulative shock and vibration damage to the internal hard disk drive. 21. Polarization — The DIRECTV ® HD DVR is equippe d with a plug that will fit into the power outlet only one way.
158 Chapter 9 Warranty and Specifications.
A PPENDIX A Front and Back Panel Reference.
160 Appendix A Front and Back Panel Reference Front Panel Reference This section describes the buttons, li ghts, an d other elements on the front panel of the DIRECTV ® HD DVR. 1. Acc ess Car d door. Open the access card door and insert your access card here.
161 A Front Pane l Reference 3. Video Outp ut Form at lights. The light currently l it in dicates the selected Video Output Format. See page 29 for more information. 4. Power and Rec ord lights. The Power light i ndicates that the HD DVR is powered on.
162 Appendix A Front and Back Panel Reference Back Panel Reference This section describes the use of the connection jacks on the back panel of the DIRECTV ® HD DVR. If your setup doesn’t match any of the examples, you can use this information for general reference as you set up your equ ipment.
163 A Back Panel Reference functionality. The HD DVR periodi cally makes a brief phone call to update your service information. Do not connect the HD DVR to digital PBX systems. Doing so may permanently damage your HD DVR’s modem and wil l void your warranty.
164 Appendix A Front and Back Panel Reference output format settings. If you use a different connector for vid eo, you can still use just the red and white (L and R) jacks for stereo audio. 9. Digita l Audio Out. Use the Digital Audio Out to conn ect your HD DVR to an A/V receiver with a digital audio input.
A PPENDIX B GNU General Public License.
166 Appendix B GNU General Public License GNU General Public License Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but ch anging it is not allowed.
167 B GNU General Public License either the Program or any derivative wo rk under copyright law: that is to say, a work containing the Program or a portion of it , either verbatim or with modifications and/or translated in to another language. (Hereinafter, translation is included without limita tion in the term “modification”.
168 Appendix B GNU General Public License a) Accompany it with the co mplete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium.
169 B GNU General Public License copies directly or indirectly th rough you, th en the only way you could satisfy both it and this License w ould be to refrain entirely from distribution of the Program.
170 Appendix B GNU General Public License but not limited to loss of data or d a ta being rendered inaccurate or losses sustained by you or third parties or a failure of the program to operate with any other programs), even if such holder or other party has been advised of the p ossibility of such damages.
Index.
172 Index A A/V receiver 8 programming remote to control 110 access card 6 accessories and cables 9 activate DIRECTV and DVR services 27 Actor WishList.
173 F Favorite channels 90 Favorit es 90 FCC inform ation 150 filter filter the pr ogram guide 56 see also channels FORMAT button 29, 102 FORWARD button 70 front panel reference 160–161 G Glossary o.
174 Index programmable buttons resetting 114 progressive scanning 31 R rating settings movies and 92 MPAA definitions 95 TV content and 92 TV movies and 92 TV ratings definitions 95 ratings 77 RATIO b.
175 U UP arrow setting up 30, 102 V VCR connecting 13 , 18 video cables choosing 10 high-definiti on 10 video output form at 31 video settings 101 video setup 29 View Recording History 55 View Upcomin.
176 Index.
Press the DIRE CTV button once to go to DIRE CTV Centr al, or twice to go to the Now Playing Li st. LIST brings you directly to the Now Playing Li st. Press (FORWARD) and (BACK) up to 3 t imes for 3 speeds. Press a fourth time, or press PLA Y , to resume normal play.
DIRECTV ® HD DVR User's Guide DIRECTV is dedicated to providing you with quality support and customer service. If you have questions or difficulties, we would like to hear from you.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté DirecTV HR10-250 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du DirecTV HR10-250 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation DirecTV HR10-250, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le DirecTV HR10-250 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le DirecTV HR10-250, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du DirecTV HR10-250.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le DirecTV HR10-250. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei DirecTV HR10-250 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
