Manuel d'utilisation / d'entretien du produit HD DVR du fabricant DirecTV
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DIRECTV Plus HD D VR USER GUIDE.
WARNING T o reduce the risk of fire or electric shock, do not expose this product to rain or moisture. The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.
iii Chapter 1 What’ s On Th is r em ind er i s pr ovi de d to c al l you r at te nti on t o ar ti cl es 810 a nd 8 20 o f th e 20 0 2 N ati on al E le ctr ic al C od e. R efe r to a r tic le 810, i n pa r tic ul ar 810 - 1 an d 810 - 15 , for req ui red gro un din g of t he m et al s tr uct ure of t he d ish ant enn a.
T o place batteries in your remote control: 1. Remove cover from the battery compartment by sliding it downward. 2. Insert 2 AA batteri es (sup plied), matchi ng the po sitive (+) and negati ve (–) at each e nd. 3. Slide the cover back on to complete installation.
v Getting Started ......................................................................................... 1 W elcome ....................................................................................................................................
v i Quick Menu ............................................................................................ 25 U sing the uick Men u ...................................................................................................................
vii More Info ................................................................................................. 39 T roubleshootin g ......................................................................................................................
viii Appendix A: Installation ........................................................................ 63 Before Y ou Begin ...............................................................................................................................
i x Appendix B: High-Def 101 ..................................................................... 79 About High-Definition ...............................................................................................................................
Chapter 1 Getting Started 2 W elcome 2 About Y our DIRECTV Plus HD DVR 3 Installation & Activation 4 DIRECTV Plus HD DVR Front Panel 6 DIRECTV Plus HD DVR Rear Panel.
2 W elcome With the DIRECTV® Plus HD D VR you can expect more than ever before, with access to over 225 channels, including our awesome HD selections and over 30 premium movie channels, with something to please everyone in the family .
3 What Y ou Can W atch With the DIRECTV Plus HD D VR, you have access to all types of televised programming, including: DIRECTV high-definition and standard-definition digital programming via satellite, including local channels if offered in your area (DIRECTV service subscription required).
4 Package Contents The following items are included with your DIRECTV Plus HD DVR: 4 A/V cables (R CA type) 4 U ser Guide 4 Remote Control & batteries 4 Component Video cable (YPbP r) 4 P ower.
5 7) A R RO WS – Move the onscr een h ig h li ght up, dow n, le f t or r ig ht. 8) SEL EC T – Se lec ts t he ite m hi gh l ig hted. 9) L IGHT R I NG – 12 blue l ig hts ind ica te t he cu r rent st ate of t he DI R E C T V Plus HD DV R . Pre ss a nd hold t he L EF T a nd R IGH T a rrow s to d i m a nd t ur n off t he l ig hts .
6 DIRECTV Plus HD DVR Rear Panel Your e qui pme nt may n ot l oo k exact ly l ike t he mo de l il lus tra ted . 1 ) OFF- A IR IN – Con nec t a n ATSC a nten na to the DIR EC T V Plus H D D V R u si ng t h is ja ck .
7 5) C OMPON EN T OU T / Y PbPr (G, R , B) – Prov ide s go od H D pict u re qua l it y , but not as goo d a s HDM I. Y PbPr c a rr ies on ly pic tu re i nf orma tion, not s ound ; u se it a long wit h a d ig ita l aud io con- nec tion or A UDIO ( L /R re d /white) jac k s.
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Chapter 2 What’ s On 11 W atching TV 17 The Guide 18 The Mini Guide: Program Listings While Y ou W atch TV 19 Recording Programs: A Great W ay to W atch Y our Favorites 21 Pay Per V iew: The Latest .
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1 1 W atching TV N ow that everything’ s set up, you ’ re ready to grab your remote and start surfing! With the MODE switch to the left (under the DIRECTV logo), press PWR.
1 2 DIRECTV Plus HD DVR Features in Live TV Liv e Buffer: The DIRECTV Plus HD DVR saves programs to the hard drive instantly and continuously , while you watch. This “live buffer ” lets you pause, rewind, fast for ward or “instant replay . ” (N ote: Y ou cannot fast for ward during live TV until you pause or rewind a program.
1 3 DIRECTV Plus HD DVR Features in Recorded TV Recor ded programs can be found in the MyV OD tab on the Playlist screen. T o view the Playlist, press LIST . T o return to live TV , press EXIT . Cruise Controls: The PA USE, FFWD, REWIND, REPLA Y , RECORD and AD V ANCE keys work with recorded programs just as they do with live TV .
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1 5 The Channel Banner Any time you tune to a channel, the Channel Banner appears across the top of the screen, displaying info on the channel and show you are currently watching: 1 ) C ur re nt da te.
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1 7 The Guide Overview of the DIRECTV Advanced Program Guide ® The Guide displays listings of current and upcoming programs for up to 14 days in advance. Find out what’ s on (now or later), change the channel, search for and purchase a pay per vie w movie or event, or search for a program you ’ re interested in.
1 8 The UP , DO WN, LEFT and RIGHT arrow keys mov e you through listings and time slots. Highlight a program or channel cell to view its description. U se the CHAN key up or down to scroll a full page. P ress the RED or GREEN keys to move for ward or back in time.
1 9 Recording Programs: A Great W ay to W atch Y our Favorites Recor ding is a great way to see your favorite programs on your schedule. Y ou won ’ t miss your favorite series because it mov ed to a different day or time, or miss your team ’ s playoff game because you had to work late.
2 0 F or episodic programs: • P ressing RECORD a second time schedules all episodes of the program for recording (Series Link™). • P ressing RECORD a thir d time cancels the recording. Autorecord a Search P rograms that match a Search (see Search, page 31) can be scheduled to autorecord.
2 1 Recording to VCR T o recor d a program on your VCR, make sure you ’ ve connected your VCR properly to your DIRECTV Plus HD DVR, then select a recorded program from the M yV OD tab in the Playlist, set your V CR to record, and play the selected program.
2 2 The Playlist: W atching Y our Recorded Programs The Playlist displays all saved, recor ded programs in the MyV OD™ tab. T o display the Playlist screen, press LIST on the remote.
2 3 Disk Space Bar The MyV OD screen displays a Disk Space bar that shows the approximate amount of space available on your disk at any given time. The Disk Space bar shows programs you have designate.
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Chapter 3 Quick Menu 27 Using the Quick Menu 27 Help & Settings 29 My VOD 29 Audio Options 30 Category Sort 31 Pay Per V iew 31 Search 32 Date & T ime 32 Favorites 33 Caller ID & Messages .
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2 7 Using the Quick Menu P ress MENU on your remote to easily access DIRECTV features. Once the Quick Menu is displayed, use the UP and DO WN arrows to highlight a desired menu item, then press SELECT to access that item. Some menu items will display a submenu, others will take you directly to a new screen.
2 8 Sa t & Ant (Sa te l li te & An te nn a): This option is useful if your DIRECTV® Plus HD DVR has lost signal strength, or you need to realign your satellite dish or setup an off-air antenna. (See “Receiving Local ‘Off-Air ’ Broadcast Channels on page 76.
2 9 Parental Controls Check the current restrictions of your P arental Controls by clicking here, and make any adjustments. See page 34 for more details.
3 0 Dolby ® Digital The recommended audio format for HDTV is Dolby* Digital. Y our DIRECTV Plus HD DVR is capable of reproducing 5.1-encoded audio: five discrete channels of full-range digital audio, plus one channel of low-frequency (subwoofer) audio, for use by A/V receivers capable of decoding the 5.
3 1 While in the Guide, from the Quick M enu, select Categor y Sort. T o further narrow your search, select the category you want, then select a subcategory if you wish. T o quickly move through the Categor y Search results, use the RED or GREEN key on your remote to advance or reverse in 90-minute increments.
3 2 select the title to display information about the found item. If you ’ d like to repeat a previous search, select Recent Searches, then select your search to view matching programs. Date & T ime This option gives you a convenient way to jump several days ahead in the Guide, without having to scroll through pages of programs.
3 3 Channels I Get In addition to displaying all channels or creating lists of favorite channels, you can also set your DIRECTV Plus Receiver to display only the channels that are in your current subscription package. T o see the channels you receive, select Ch ’s I G et from the left menu of the F avorites screen.
3 4 DIRECTV Messages This feature lets you view a listing of current DIRECTV messages waiting for you. Simply highlight and select a message in the list to read, then you ’ll have the choice to keep or delete it. The messages icon will appear brightly on your channel banner whenever there ’ s any ne w or unread message in your Inbox.
3 5 T V Prog ra m s SELECT the TV tab, then highlight and select the TV rating you desire. Y ou can also set ratings for par- ticular content (for example, F antasy Violence, Dialogue), each of which is described when highlighted. Ot her Shows T o block programming that has no rating — such as news and sports — select the Other tab.
3 6 Now , lock it Once you ’ ve set the restrictions you want, choose Lock N ow from the left menu. Y ou ’ ll be directed to cre- ate a passcode (which you ’ll want to make easy enough to remember , but hard enough that the little ones won ’ t guess it!).
3 7 T o change your passcode at any time: 1 ) Pre ss ME N U , SE LE CT Parent a l C ontrols , t hen E d it Se tt in gs . 2) Sc roll down t o Pas sc ode a nd pre s s SEL EC T .
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Chapter 4 More Info 40 T roubleshooting 50 Limited 90-Day W arranty 54 Product Information 55 DIRECTV PROTECTION PLAN 57 FCC Customer Information 60 TERMS AND CONDITIONS FOR USE OF SOFTW ARE (“TERMS.
4 0 T roubleshooting Many problems can be corrected by performing a simple reset of the DIRECTV® Plus HD DVR. If you experience image freezes, audio freezes or blank screen, or the system won ’ t r.
4 1 DIRECTV Plus HD DVR or TV Problems P rogress bar freezes during Satellite Data Acquisition This may be normal. After five minutes, the screen saver is displayed.
4 2 Problem s w it h C a lle r I D Y ou must subscribe to Caller ID ser vice through y our local phone company . Also, check to be sure your Caller ID feature is turned on (see page 33).
4 3 Consider using a surge protector or line conditioner . If your TV turns off while playing, and other lights/appliances in your house do too, you may have blown a circuit breaker or be experiencing a power outage. Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected.
4 4 T e mpora r y los s of t he sa tel lit e si gn a l or Se a rch i ng f or S ate ll ite Sig na l mes sa ge Y our satellite system may be experiencing rain fade, a temporary loss of the satellite signal due to unusually heavy rain clouds or rainfall.
4 5 My DIR E CT V Plus HD DV R i s “f roz en” on a s ing le fr a me of a T V pict ur e. If you are on a Pay P er View channel, watching the free portion of a program, the free portion may be completed. Y ou must buy the program to continue watching.
4 6 I w a nted to rec ord a prog ra m, but I g ot a n err or me ss ag e s ay in g it con f lic te d w it h anot her sc hedu led rec ord. W ha t do I do? Y our DIR ECTV Plus HD D VR can recor d up to two programs at once, or it can record one program while you watch another .
4 7 If you recor ded a pay per view program, but did not watch it, the time which you are allowed to purchase may have expired. T o avoid in the future, check your pay per view recordings in the MyV OD™ screen for expiration dates.
4 8 Remote Control Problems Problem s w it h t he remote cont rol Check that nothing is between the remote control and the remote sensor . Make sure the remote control is in DIRECTV mode. Slide the MODE switch on the remote to the DIRECTV position so the remote will control the DIRECT V Plus HD DVR.
4 9 Running the System T est The System T est allows you to run a basic diagnostics check on your DIRECTV Plus HD DVR. If you are experiencing any trouble with your receiver , run the system test. It will also allow you to get your access card and receiver ID num- bers or to initiate diagnostic procedures on your digital satellite receiver .
5 0 Limited 90-Day W arranty DIRECTV warrants your DIRECTV Plus HD DVR (Model N umber: HR20) and any included accessories against defects in material or workmanship for a period of ninety (90) days after the date of purchase. Who is Covered? Y ou must have proof of purchase to receive warranty service.
5 1 What is Excluded? Y our warranty does NO T cover: Labor charges for installation or setup of the product. Installation, performance of, or repair of: audio/video cabling, telephone line, or accessor y attachments used with the product.
5 2 Make Sure Y ou Keep... Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Guide and keep both near- by . Also keep the original box and packing material in case you need to return your product. Before Requesting Repair Service.
5 3 WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREA TER THAN THE RET AIL PRICE OF THE DIRECTV RECEIVER. DIRECTV SHALL NO T BE LIABLE FOR ANY INCIDENT AL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED W ARRANT Y ON THE DIRECTV RECEIVER.
5 4 Product Information Keep your sales receipt to obtain warranty parts and ser vice and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. These numbers are located on the product. (Y ou may have noted some of this information on page 71 when you connected the cables to your receiver .
5 5 DIRECTV PROTECTION PLAN P rotect your DIRECTV® System with the DIRECTV PR O TECTION PLAN. F or a low monthly fee, the DIRECTV PR O TECTION PL AN covers the components of your DIRECTV System, giving you peace of mind and comprehen- sive suppor t to ensure that you and your family enjoy nonstop DIRECTV® entertainment.
5 6 Sign up for the DIRECTV PROTECTION PLAN T oday If you have standard DIRECTV Receiver(s), visit DIRECTV .com and SIGN IN using the simple steps below or call 1-800-DIRECTV .
5 7 FCC Customer Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including inter ference that may cause undesired operation.
5 8 Increase the separation between the equipment and the DIRECTV Receiv er . Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
5 9 If this DIRECTV Receiv er causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of ser vice may be required. But if advance notice isn ’ t practical, the telephone company will notify the customer as soon as possible.
6 0 TERMS AND CONDITIONS FOR USE OF SOFTW ARE (“TERMS”) THE DIRECTV RECEIVER INCORPORA TES SOFTW ARE WHICH IS O WNED BY DIRECTV , INC. (“DIRECTV”) OR ITS THIRD P AR TY LICENSORS (the “Software ”). BEFORE USING THE RECEIVER PLEASE READ THESE TERMS.
6 1 D. T ermination These T erms are effective until terminated. Y ou may terminate these T erms by returning the Receiv er to DIRECTV or your supplier . These T erms will terminate automatically without notice if you fail to comply with these T erms or any other agreement between you and DIRECTV .
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Appendix A: Installation 64 Before Y ou Begin 64 Hardware Reference 68 Making the V ideo Connections 70 Making the Audio Connections 72 Making the Basic Connections 74 Guided Setup 75 Activate Y our D.
6 4 TIP You c an fi nd add it io nal in f or ma t io n an d t he l at e s t up da t e s a t DIR EC T V.co m Before Y ou Begin Y our satellite dish antenna must be installed before you can begin following the procedures in this U ser Guide. (Professional installation is highly recommended.
6 5 Cables & Connections HDM I Ja ck a nd C able The D IRECTV Plus HD DVR incorporates HDMI™ [or High-D efinition Multimedia Interface] tech- nology . HDMI offers a high-quality connection that combines the video and audio signal into a single cable.
6 6 S - Vide o Ja ck a nd C able S-Video jacks and cables provide the best non-HD picture quality . Y ou will still need to connect the left and right audio cables to the TV , or optical audio cable to your stereo, because the S-Video cable only car- ries the picture signal, not sound.
6 7 Choose Y our Setup There are several ways to connect your DIRECTV System to match your particular equipment setup and to gain optimum signal quality . The basic steps are as follows: • Connect the satellite dish cable to your DIRECTV Plus HD DVR.
6 8 Making the V ideo Connections Choose one of the following connections: • Best (HD Video and Digital Audio): Connect the HDMI cables to the HDMI jacks on the DIRECTV Plus HD D VR and your TV .
6 9 HDMI AC IN Off-Air In USB ETHERNET S-VIDEO OUT Phone S-AT A Component Out DIGITAL AUDIO OUT (OPTICAL) VIDEO OUT AUDIO OUT R1 R2 L1 L2 V1 V2 Pr Pb Y Satellite In 2 Satellite In 1 (FTM) DIRECTV ® P.
7 0 Making the Audio Connections • Best: If you connected your DIRECTV Plus HD D VR to your TV with HDMI cables you do not need to make a separate audio connection, unless you would like to use other audio outputs; for example, if you want to connect your DIRECTV Plus HD DVR to a stereo or home theater system.
7 1 HDMI AC IN Off-Air In USB ETHERNET S-VIDEO OUT Phone S-AT A Component Out DIGITAL AUDIO OUT (OPTICAL) VIDEO OUT AUDIO OUT R1 R2 L1 L2 V1 V2 Pr Pb Y Satellite In 2 Satellite In 1 (FTM) DIRECTV ® P.
7 2 Making the Basic Connections 1 ) C onne ct t he D IRECTV Pl us HD DVR to the Sate ll ite Dis h v ia F T M (Freque ncy T ra n sla tion Modu le ) . De pend in g on t he t y pe of net work con nect i.
7 3 Satellite In 2 Satellite In 1 (FTM) HDMI AC IN Off-Air In USB ETHERNET S-VIDEO OUT Phone S-AT A Component Out DIGITAL AUDIO OUT (OPTICAL) VIDEO OUT AUDIO OUT R1 R2 L1 L2 V1 V2 Pr Pb Y 1 1 2 2 4 DI.
7 4 Guided Setup N ow that your equipment is all hooked up and plugged in, you ’ re ready to complete setup to begin enjoy- ing your DIRECTV service. 1 ) M a ke su re t he MODE s witc h at t he t op of t he remote contr ol is s et to DIR EC T V , w hic h is the fa r - lef t p osit ion.
7 5 Now , let us lead the way… Simply follow the onscreen directions to complete your setup functions. If you ’ ve installed your satellite dish and system yourself , you ’ll be guided though various functions for optimizing your signal and setup — including positioning your dish and a system test.
7 6 Programming Y our Remote Control Y ou may have already programmed your remote control during Guided Setup , but if you didn ’ t, or you want to make changes, or you ’ ve acquired some ne w equipment, follow these instructions.
7 7 Using Y our IR or RF Remote to Control Y our DIRECTV Plus HD DVR Y ou can skip this section if you do not have an RF Remote Antenna and RF Capable Remote (sold sepa- rately) or you setup your RF Remote Control during Guided Setup. This information is included here if you skipped that part, or if you want to change your Remote setup later .
7 8 Receiving Local “Off-Air” Broadcast Channels The D IRECTV Plus HD DVR can receive both satellite and locally transmitted, off-air broadcast chan- nels, and will display these local channels in the Guide.
Appendix B: High-Def 101 80 About High-Definition 83 Options For Changing V ideo Output 85 Supported Resolutions and Formats 86 Wide-Screen vs. Standard Formats.
8 0 About High-Definition This section describes HD, and how it differs from regular TV , including helpful information about high- definition and your DIRECTV Plus HD DVR. T ypes of TV Broadcasts An al o g T V is the type of TV broadcast you may be most familiar with.
8 1 T o get the best-quality TV picture, you need an HD TV to go with your DIRECTV Plus HD DVR. Resolution & Interlacing T wo elements that determine the quality of a TV picture are: Re solut ion If you ’ ve ever looked very closely at your TV , you have noticed the picture is actually made up of many lines scanning across the screen.
8 2 W ith an optional off-air antenna, you can also watch locally broadcast HD channels on your DIRECTV Plus HD DVR. Aspect Ratio In addition to resolution and interlacing, a television picture is also defined by its aspect ratio—referring to the shape of the screen as defined by the ratio of the screen ’ s width to its height.
8 3 The FORMA T key , made simple: Keep pressing the FORMA T key until you like the picture on your TV . Options For Changing V ideo Output In order to optimize the display of programs on your television, you may occasionally need to change the resolution and/or screen format.
8 4 with a single key until the picture displays the way you like it. N avigating menus to modify settings is not necessary . If pressing this key causes a loss of video and audio, continue to press it until the picture returns. (W ait a second between presses to allow the Receiver to change the resolution.
8 5 Supported Resolutions and Formats The tables on this page show the formats and resolutions supported by the DIRECTV Plus HD DVR, the interac- tion with the FORMA T key , the outputs supported by the different types of connections, and other , related informa- tion.
8 6 W ide-Screen vs. Standard Formats 4:3 TVs Showing 16:9 programs F or a standard 4:3 TV showing a wide screen program, the program is too wide to fit on the screen. T o alleviate this, choose: L et terb ox With this format, the 16:9 image is shrunk until the entire width of the program fits on your TV .
8 7 Y ou can watch HD programs on a standard TV , but you won’t really be watching HD. If your d ispl ay is a 4 :3 format T V or mon itor , your format opt ions i nc lud e thes e : For 4 :3 p rogram.
8 8 16:9 TVs Showing 4:3 programs F or a wide screen 16:9 TV showing a standard 4:3 TV program, the program is too tall to fit the screen. Y our choices here include: Pil la r box Her e the 4:3 image is shrunk until the entire height of the program fits on your TV .
8 9 If your d ispl ay is a 1 6 :9 format T V or mon itor , your format opt ions i ncl ude the se : For 4 :3 p rogram signa ls : Pi ll ar Box S tret c h Crop For 1 6 :9 program signa ls : Fi l ls T V Screen Fortunately , you can still watch regular TV on your HD TV .
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9 1 Index A Access car d 4, 5, 54, 64 Analog TV 80 Aspect ratio 82, 83 Audio Options Dolby D igital 17, 28, 29, 30 Audio options 15, 28, 29 Language 28 Autor ecord 17, 20 B Batteries iv , 4, 41, 42, 4.
9 2 L Language for audio 28 for display 28, 74 Letterbox 83, 85 Lock (P arental Contr ols) 15, 36 M MENU key iv , 44, 68, 74, 77 Messages 4, 15, 33, 34 MODE switch iv , 11, 41, 48, 74 Mo vie Ratings 3.
9 3 Spending Limits 35 Str etch 83, 85, 86, 87, 88, 89 System test 48, 49, 75 T T emporarily unlock 15, 36 T imer 43 T o Do list iv , 20, 21, 46, 47 T roubleshooting 40, 45 TV aspect ratio 82, 83 TV r.
9 4 ACT I VA T ION OF PROGR A M M ING M AY BE SU BJE C T TO CR ED IT A PPROV A L A ND R EQU I R E S V A L ID SE RV ICE A DD R E SS , SO CI A L SEC U R I T Y N UM BE R A ND/OR M AJOR C R E DI T C A R D. DEP OSI T OR PR E P AY ME N T M AY BE R EQU I R E D.
Icon Re fe ren ce A rr ow Icons I ndica te t hat a s how’ s st ar t or e nd ti me is e ar lier or later tha n i s v isible in t he Gu ide prog ra m ce l l. L EF T a nd R IG HT ar rows on t he remote o er spe cia l f unc tiona l ity. Obje cts are scrol lable above or below t he v isible w indow .
DIRECTV Plus HD D VR USER GUIDE.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté DirecTV HD DVR c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du DirecTV HD DVR - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation DirecTV HD DVR, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le DirecTV HD DVR va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le DirecTV HD DVR, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du DirecTV HD DVR.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le DirecTV HD DVR. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei DirecTV HD DVR ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
