Manuel d'utilisation / d'entretien du produit iR 2016 du fabricant Canon
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Read this guide first. Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
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iR2020/iR2016 User’ s Guide.
Man uals f or the Mac hine The manuals f or this machi ne are di vided as f ollows. Please refer to them for detailed in f or matio n. The manuals su pplie d with op tional e quipment are inc luded in t he lis t below . Dependi ng on the system config uration and pr oduct pur chased , some manuals may not be neede d.
• PCL Printer Driver Installa tion and Instru ctions P CL Driver Guide CD-ROM • UFR II Printer Driver Install ation and Instru ctions UF R II Driver Guide CD-ROM • Fax Driver insta llati on and inst ructio ns Fax Driver Guide CD-ROM T o view the manual in PDF format , Adobe Reade r/Adobe Acrob at Reader is required.
Ho w This Manu al Is Or ganized Before You Start Using This Machine Routine Maintenance Troubleshooting Appendix Chapter 1 Chapter 2 Chapter 3 Chapter 4 Considerable effort has been made to ens ure that thi s manual is fr ee of inacc uracies and omi ssions.
v Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii How to Us e This Man ual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Symbols Use d in This Man ual .
vi Chapter 1 Before Y ou Star t Using This Machine Installation Location a nd Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Instal lation Prec autions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vii Chapter 2 Routine Maintenance Loading P aper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Replacing the T oner Ca rtridg e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
viii Preface Thank you f or purchas ing the Canon iR2020/iR20 16. Please read this manual thoroughly bef ore operating the machine in order to familiarize y ou rself with its capabilities, and to mak e the most of its many functions. After reading this manual, store it in a saf e place f or future ref erence.
ix K e ys Used in This Manual The f ollowing symbols and k ey names are a f ew e xam ples of how k e ys to be pressed are expressed in this manual: Control P anel K eys: <K ey icon> + [K ey Name.
x Legal Notices R&TTE Directive Laser Safety This product is cer tificated as a Class 1 laser product und er IEC60825 -1:1993 and EN60825-1:1994. This means that the product does not produce ha zardous lase r radiation.
xi Additional Inf ormation When ser vicing or adjusting the optical system of the product, be careful not to place screwdrivers or other shiny objects in the path of the laser beam. Also , accesso ries su ch as watches and rings should be rem ov ed before working on the product.
xii International ENERGY ST AR Pr ogram EMC Directiv e This equipment conf or ms with the essential requiremen ts of EC Directiv e 89/336/ EEC. W e declare that this product conforms with the EM C requiremen ts of EC Directive 89/336/EEC at nominal mains input 230V , 50Hz although the rated input of the product is 220-240 V , 50/60 H z.
xiii Abbre viations Used in This Manual In this ma nual, product names and mode l names ar e abbre viated as follo w s: T rademarks Canon, the Canon logo, and iR are tr ademar ks of Canon Inc. Adobe and Adobe Ac robat are trademarks of Adobe Systems Incor porated.
xiv Cop yright Cop yright 2005 by Canon Inc. All rights reser ved. No par t of this publication ma y be reprodu ced or transmitted in any f or m or by any means, electronic or mech anical, including photoc op ying and re cording, or by any inf or mation storage or retriev al s ystem witho ut th e pr ior wr itten per m ission of Canon Inc.
xv Legal Limitations on the Usage of Y our Pr oduct and the Use of Images Using your product to scan, print or otherwise reprod uce cer tain documents, and the use of such images as scanned , printed or otherw ise reproduced by y our product, may be prohibited by la w and may result in criminal an d/or civil liability .
xvi Impor tant Saf ety Instructions Please read these “Impor tant Saf ety Instructions” th oroughly bef ore operating the machine. As these instructions are intended to prev ent injur y to the user or other persons or des tr uction of proper ty , alwa ys pay attention to these instr uctions.
xvii CA UTION • Do not instal l the machine i n unstable lo cations , such as on unste ady platforms or inc lined f loor s, or i n locati ons subj ect to exce ssive vi brations , as thi s ma y cause the machi ne to fall or tip o ver , resulting in per sonal injury .
xviii P o wer Suppl y W ARNING • Do not damage or mod ify the power cord. Also, do not place heavy objects on th e power cor d, or pull or excessively bend it, as this could cause ele ctrical damage and result in a fire or elect rical sh ock.
xix CA UTION • Do not use power supplies with voltages other than t hose specifie d herein, as this may result in a fire or electr ical shock. • Al wa ys gras p the p owe r plug when di sconn ecting t he po wer cor d. Pull ing on t he power cord ma y expose or snap t he co re wire , or otherwis e damage the power cord.
xx CA UTION • Do not place he avy (2 kg or more) object s on the machine, as th ey ma y tip over or fall resulti ng in personal injury . • Close t he fe eder/pla ten co ver gentl y to a v oid catching y our hands, as this ma y result in personal injury .
xxi • The laser beam can be harmful to huma n bod ies. Since radiation emitte d insi de the product is completely confined within protective hous ings and external covers, the laser beam cannot escape from the machine during any phase of use r operatio n.
xxii Maintenance and Inspection W ARNING • When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure t o obser ve thes e step s may result i n a fire or electr ical s hock.
xxiii CA UTION • The fixing unit and its surroundings inside the machine may become hot during use . When removing jammed paper or when inspecting the inside of the machine, d o not t ouch the fixing un it and its surroundings, as doing so may result in bu rns or el ectrical sh oc k.
xxiv Consumables W ARNING • Do not burn or throw used ton er car tri dges into open fl ames, as thi s may cause the toner re maining inside th e car trid ges to ignite, resulting in b urns or a fire.
xxv About the CD-R OM Instruction Manual Contents of CD-R OM Instruction Manual CD-ROM Instruction Manual I This contains th e Multilingual versions of the follo wing guides. ■ Easy Operation Guide • Basic Features Explains t he basic machine op erations and settin gs for the Cop y functi on.
xxvi ■ Copying Guide Contains the Copying functi on inst ru ctions. ■ Remote UI Guide Contains the Remote User Int erface instru ctions. ■ UFR II Printer Guide Contains the UFR II Printer function instructions . ■ PCL/UFR II Printer Guide Contains the PCL/UF R II Pr inte r functio n instr ucti ons.
xxvii User Manual CD-R OM Menu The User M anual CD-ROM Menu is software that enables you to select and view PDF Manuals included on the CD-ROM via y our computer screen. Foll ow the instructions below to use the User Manual CD-R O M Menu. System Requirements The User Manual CD-ROM Menu can be used in the f ollowing system environments .
xxviii Using the CD-R OM Menu This section descr ibes how to use the CD-ROM Menu. When y ou inser t the User Manual CD-ROM pro vided into the CD-ROM drive , the Language Selection screen is displa yed. Clic king a language o n this screen displays the f ollowing menu.
CHAPTER 1-1 1 Bef ore Y ou Star t Using This Mac hine This ch apter de scr ibes wha t you should know before using this machi ne, such as par ts and their f unctio ns, how to turn ON the main power , an d so on. Installat ion Loca tion and Handling . .
Installatio n Location and Hand ling 1-2 Bef ore Y ou Star t Using This Machine 1 Installation Location and Handling This section descr ibes precautions f or installation location and handling, we recommend that you read this section p rior to using this mach ine.
Installation Lo cation and Han dling 1-3 Bef ore Y ou Star t Using This Machine 1 ■ A vo id installing the machine i n direct sunli ght. If this is un av oidable, use cur tains to shade th e machine. ■ A vo id poorly ventilated locatio ns. This mac hine ge nerates a slight a mount of ozone dur ing nor mal u se.
Installatio n Location and Hand ling 1-4 Bef ore Y ou Star t Using This Machine 1 ■ A void locations where a considerab le amount of dust accum ulates. ■ A void locations where ammonia gas is emitted. ■ A voi d locations near v olatile or flam mable materials, suc h as alcohol or paint thinner .
Installation Lo cation and Han dling 1-5 Bef ore Y ou Star t Using This Machine 1 ■ A void exposing the machine to rapid changes in te mperature . If the room in whi ch the mac hine is i nstalled is cold b ut r apidly h eated, w ater droplet s (condensa tion) ma y f or m insi de the mac hine.
Installatio n Location and Hand ling 1-6 Bef ore Y ou Star t Using This Machine 1 Select a Safe P o wer Supply ■ Plug the machine in to a standard 220-240 V A C, three-wire ground ed outlet. ■ Make sure that the power suppl y for the machin e is safe, and has a steady vo l ta g e .
Installation Lo cation and Han dling 1-7 Bef ore Y ou Star t Using This Machine 1 Pr ovide Adequate Installation S pace ■ Pr ov ide enough space on all sides and the top of the machine f or unrestricted operation.
Installatio n Location and Hand ling 1-8 Bef ore Y ou Star t Using This Machine 1 Mo ving the Machine ■ If y ou intend to mo ve the machine, even to a location on the same floor of y our b uilding, contact y our local authorized Canon dealer bef orehand.
Installation Lo cation and Han dling 1-9 Bef ore Y ou Star t Using This Machine 1 Handling Precautions ■ Do not attempt to disassemble or modify the machine . ■ Some internal par ts of the m achine are high-v oltage and high-temperature. T ake adequate precautions when inspecting the inside of the machine .
Installatio n Location and Hand ling 1-10 Bef ore Y ou Star t Using This Machine 1 ■ If there is smoke or unusual noise, immediately turn the main po wer switch OFF , disconnect the p ower cor d fr om the power outlet, and then call y our local authorized Canon dealer .
Installation Lo cation and Han dling 1-11 Bef ore Y ou Star t Using This Machine 1 ■ For saf ety reasons, turn OFF the contr ol panel po wer swi tch of the machine when it will not be used f or a long period of time, such as overnight.
What This Machi ne Can Do 1-12 Bef ore Y ou Star t Using This Machine 1 What This Mac hine Can Do All the elements y ou will e ver need in a digital m ultitasking machine. The iR2020/ iR2016 i ncor p orates a wide range of input and outp ut features that ca n greatly en hance your effici ency .
What T his Ma chin e Can Do 1- 13 Bef ore Y ou Star t Using This Machine 1 Faxing (optional)* See the Facsimile Guide In additio n to normal f acsimile funct ions, the machine off ers y ou Super G3 co.
System Config uration and Parts 1-14 Bef ore Y ou Star t Using This Machine 1 System Configuration and P ar ts This section provides y ou with the names and functions of all par ts on the outside and inside of the main unit, o ptional equipme nt, and Control P anel.
System Configurat ion and Parts 1-15 Bef ore Y ou Star t Using This Machine 1 Internal Vie w a Front Cover b P aper Drawer’ s Left Cover c Left Cover d Fixing Unit e Scanning Area f Underside of the.
System Config uration and Parts 1-16 Bef ore Y ou Star t Using This Machine 1 Optional Equipment a Feeder (D ADF-P1) b Additional Finisher T r ay-C1 c Finish er -U1 d Casset te Fee ding Module -J1 (F .
System Configurat ion and Parts 1-17 Bef ore Y ou Star t Using This Machine 1 Contr ol P anel P ar ts Main Control P anel a [Paper Select ] key Press to select paper (P aper dra wer 1-4, Stac k bypas s). b Paper Select indic ator Indicates the selected pap er source.
System Config uration and Parts 1-18 Bef ore Y ou Star t Using This Machine 1 j [ON/OFF] key (cont rol panel power swi tch ) Press to turn the Control P anel ON/OFF . Also press to enter the Sleep mode or to resume the normal mode from the Sleep mod e manually .
System Configurat ion and Parts 1-19 Bef ore Y ou Star t Using This Machine 1 F acsimile Co ntr ol P anel a One-T ouch Speed Dialing P a nels Open the fi rst panel to disp lay one-touch speed dialing k eys 21-40. Open the second panel to displa y ke ys 41-60.
Main Power and Control Pa nel Power 1-20 Bef ore Y ou Star t Using This Machine 1 Main P o wer and Contr ol P anel P o wer The machine is provided with two po wer switches , a main power s witch, and a control panel power switch to enter the Sleep m ode.
Main Power and Control Panel Power 1-21 Bef ore Y ou Star t Using This Machine 1 The power indicato r on the Con trol P anel li ghts. If the pow er indi cator does not li ght, chec k if the po we r plug is firmly inser ted into the po wer out let. The messag e belo w is displa yed u ntil y ou can op erate the machine .
Main Power and Control Pa nel Power 1-22 Bef ore Y ou Star t Using This Machine 1 ● If the message <ENTER DEPT . ID> appears: ❑ Enter th e Department ID using the n umeric k ey s, an d press [OK]. ❑ Enter the p assword. NO TE • If the Depar tment ID Manageme nt is s et to < ON >, the message < ENTER DEPT .
Main Power and Control Panel Power 1-23 Bef ore Y ou Star t Using This Machine 1 ● If the message <INSERT CONTR OL CARD> appears: ❑ Inser t the cont rol card into the opti onal Car d Reader- E1. NO TE F or details about the control card, see “Card Rea der-E1, ” in the Ref erenc e Guide .
Main Power and Control Pa nel Power 1-24 Bef ore Y ou Star t Using This Machine 1 Contr ol P anel P o wer Switch If the machine remains idle f or a specified length of time, or the control panel power s witch is pressed, the machine ente rs the Sleep mode.
Things You Mus t Do Before Using This Machine 1-25 Bef ore Y ou Star t Using This Machine 1 Things Y ou Must Do Bef ore Using This Machine This section descr ibes the impor tant setting registrations and proc edures that must be done before the machine is used f or sending operations.
Things You Mu st Do Before Using Thi s Machine 1-26 Bef ore Y ou Star t Using This Machine 1 T ype of T elephone Line Set the type of telephone line tha t is connected to the machine. NO TE • Super G3 F AX Board-T1 is required. • The default setting is < T OUCH T ONE >.
Things You Mus t Do Before Using This Machine 1-27 Bef ore Y ou Star t Using This Machine 1 4 Press [ ] or [ ] to select <TEL LINE TY PE>, and press [OK]. 5 Press [ ] or [ ] to select <T OUCH T ONE> or <RO T AR Y PULSE>, and press [OK].
Things You Mu st Do Before Using Thi s Machine 1-28 Bef ore Y ou Star t Using This Machine 1 Current Date and Time Be sure to set the date an d time be f ore using this machine. The date and time set here is also used for other functions which requ ire the time setting.
Things You Mus t Do Before Using This Machine 1-29 Bef ore Y ou Star t Using This Machine 1 4 Enter the current date (day , month, year) and time using the numeric ke ys. Enter th e date, and the t ime in 24- hour clo ck as f o ur digi ts with out a spac e.
Things You Mu st Do Before Using Thi s Machine 1-30 Bef ore Y ou Star t Using This Machine 1 Registering T his Machi ne’ s F ax Number Y ou must store the machine’ s fax n umber . This number is printed on the document that you f ax to the receiving par ty .
Things You Mus t Do Before Using This Machine 1-31 Bef ore Y ou Star t Using This Machine 1 Registering the Unit’ s Name Y our nam e or company’ s name must be registered as the unit’ s name.
Things You Mu st Do Before Using Thi s Machine 1-32 Bef ore Y ou Star t Using This Machine 1.
CHAPTER 2-1 2 Routine Maintenance This ch apter de scr ibes how to load pa per , and how to replac e toner c ar tridge. Loading P aper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Replacing th e T oner Car tridge .
Loading Paper 2-2 Routine Maintenance 2 Loading P aper When the selected paper has r un out, or the selected paper drawer runs out of paper dur ing pr inting, a sc reen prom pting you to load pap er appears on the L CD displa y , and the Error indicator b links in red.
Loading Paper 2-3 Routine Maintenance 2 1 Grip the handle of the paper drawer and pull out the paper drawer until it stops. 2 Open a package of paper , and remo ve the paper stack from the pac ka ge .
Loading Paper 2-4 Routine Maintenance 2 IMPO R T ANT • Rewrap an y remaining pa per in its or iginal package, and store it in a dr y place, a wa y from d irect s unlight . • Do not load the follo wing types of paper in the paper drawer . Doing so may cause paper jams.
Loading Paper 2-5 Routine Maintenance 2 4 Load the paper stac k into the paper draw er . Even out the edges of the paper stack. Load the paper sta ck against the end guide of t he paper d raw er . When loadi ng pape r in t he paper drawer f or the fir st tim e, set the si ze plate for the paper being loaded .
Loading Paper 2-6 Routine Maintenance 2 IMPO R T ANT • If the paper is c urled, cur l it down bef ore placin g it in the paper drawer . • Make sure that the height of the paper st ack does not ex ceed (limit mar k) and the cor ne rs are below the paper size guide clips.
Replacing the Tone r Cartridge 2-7 Routine Maintenance 2 Replacing the T oner Car tridge When the machine runs out of toner , the message <T ONER LO W/PREP AR E NEW T O NER> blinks on the LCD displa y .
Replacing the Tone r Cartridge 2-8 Routine Maintenance 2 1 Open the front co ver . 2 While pushing do wn the release ta b, turn the toner cartridg e in the direction of the arr ow in the illustration belo w .
Replacing the Tone r Cartridge 2-9 Routine Maintenance 2 3 While pushing down the release tab, pull the toner cartridge out in the direction of the arro w in the illustrati on below . 4 Roc k the ne w toner car tridge five or six times to distrib ute the toner ev enly inside the car tridge .
Replacing the Tone r Cartridge 2-10 Routine Maintenance 2 5 With the side with the label facing up, inser t the new toner cartridg e in the direction of the arro w while grasping its handl e. 6 Hold the toner car tridge with one hand, and remo ve the seal by pulling it out with the other hand.
Replacing the Tone r Cartridge 2-11 Routine Maintenance 2 IMPO R T ANT • Pull out the seal slowly , otherw ise the scat tered tone r may soil your clothes, etc. • Pull out the seal comple tely , ot herwise th e print error may occur . • Pulling th e seal up wards or downwards may break the s eal.
Replacing the Tone r Cartridge 2-12 Routine Maintenance 2 8 Close the fr ont co ver . CA UTION When closing the front cover , be careful not to get your fingers caught, as this ma y result in per sonal injury . IMPO R T ANT Be sure to clean the roller ev er y time you replace the toner car trid ge.
CHAPTER 3-1 3 T r oub l eshooting This ch apter de scr ibes wha t to do in response to paper j ams and in r esponse to an erro r message di splay . Clearing P aper J ams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing Paper Jams 3-2 T roubleshooting 3 Clearing P aper Jams If a paper jam occurs, one of the f ollowing displa ys appears and th e jam location indicator lights on the Control P anel.
Clearing Paper Jam s 3-3 T roubleshooting 3 CA UTION • The fixing unit and it s surroundings inside t he machine ma y beco me hot du ring use. When removing jammed paper or when inspect ing the inside of the machine, do no t touch the fixi ng unit and its surroundings, a s this may result in bu rns or el ectrical sh oc k.
Clearing Paper Jams 3-4 T roubleshooting 3 IMPO R T ANT • If the machin e’ s power is tur n ed OFF when there is a paper jam, detec tion of pap er jams in the paper draw ers is not pos sible after the power is turned ba ck ON. Clear paper jams w ithout tur ning the power OFF .
List of Error Messages 3-5 T roubleshooting 3 List of Err or Messages Self-Diagnostic Displa y The mach ine is equipped with a self-diagnos tic function. Self-diagnostic (error) messag es appear on the LCD display when: • printing c annot be perf or med becaus e of an operational error .
List of Error Messa ges 3-6 T roubleshooting 3 CLOSE CO VER/FE EDER CO VER Cause The feeder cov er is open . Remedy C lose t he feeder cover . CLOSE CO VER/FINISHE R CO VER Cause The front cov er of the f inishe r is open. Remedy Close the fron t cov er of the f inisher .
List of Error Messages 3-7 T roubleshooting 3 DOCUMENT TOO LONG Cause Y ou have tried to copy an orig inal th at is too long for using the feeder . Remedy Sc an it on t he platen gl ass. DR UM IS NO T SET/INSERT THE DR U M Cause Dr um car tridge ha s not bee n install ed.
List of Error Messa ges 3-8 T roubleshooting 3 MEMOR Y FULL Cause The mach ine’ s memor y is ful l of scann ed documen ts. Remedy D ivide t he or iginal int o some sta cks and scan them one by one.
List of Error Messages 3-9 T roubleshooting 3 OUTPUT T RA Y FULL Cause The out put tray is full of pap er . Remedy Remo ve the prints from the output tra ys.
List of Error Messa ges 3-10 T roubleshooting 3 ST A PLE JAM/OPEN FINISHER CO VER Cause A staple jam may ha ve occurre d in the Fini sher- U1. Remedy C heck if a staple jam has occ urred. ST OP KEY PRESSED/PRESS OK KEY Cause [Stop] h as been pre ssed whi le scanni ng the or ig inal us ing the feeder .
CHAPTER 4-1 4 Appendix This ch apter pr ovides other useful in formati on. Multi-func tional Ope ration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 A vailab le P aper Stock . . . . . . . . . . .
Multi-functi onal Operation 4-2 Appendix 4 Multi-functional Operation The iR2020/2016 off ers the user many functions , such as printing, scann ing, and cop ying, which can be used together . The follo w ing tabl e provides y ou with the details of multi-functional operations .
Multi-functi onal Operation 4-3 Appendix 4 – : Unav ailable due to the duplicate de vices O :A v a i l a b l e Pre vious jo b Ne xt job Fa x Scanning data Direct TX Memor y TX Memor y RX Pr inting o.
Available Paper Stoc k 4-4 Appendix 4 A v ailab le P aper Stoc k P aper type s and sizes which can b e used with this m achine are s hown in the f ollowing tables .
Available Paper Stoc k 4-5 Appendix 4 NO TE • F or details about how to load paper , see the following pages: - P aper d raw er : “Load ing P aper , ” in the Ref erenc e Guide . - Stack bypass: “Making Pr ints Using the Stack Bypass, ” in the Ref erence Guid e .
Available Paper Stoc k 4-6 Appendix 4.
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Specifications subj ect to change without notice. © Canon Europa N.V . 2005 Canon Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Europe, Africa and Middle East Canon Eu ropa N.V. P.O. Box 2262, 1180 EG Amstelveen, Netherlands Canon Middle East FZ-LLC P.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Canon iR 2016 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Canon iR 2016 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Canon iR 2016, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Canon iR 2016 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Canon iR 2016, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Canon iR 2016.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Canon iR 2016. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Canon iR 2016 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.