Manuel d'utilisation / d'entretien du produit MFC-3340C du fabricant Brother
Aller à la page of 220
F AX-1840C F AX-1940CN MFC-3240C MFC-3340CN USER ’S GUIDE Ver sion A.
If you nee d to ca ll Cust ome r Ser vice Please complete the fol lowing information for future refer ence: Model Number: FAX-1 840C, FAX-1940CN, MFC-3240C a nd MFC -33 40C N (Circle your mod el numbe r) Seri al Numbe r:* Date of Purchase: Plac e of Pu rch as e: * The s erial number is on the back of the unit.
i THI S EQUIP MEN T IS D ESIGNE D TO WORK WIT H A TWO WIR E ANAL OGUE PS TN L INE FITTED WITH THE APPROPRIATE CONNE CTOR. APPROV AL INFOR MATION Br othe r ad v ises th at t his pro du ct ma y n ot fu .
ii.
ii i Safety pre cauti ons To u se t he mach ine saf ely Ple ase re fer to the se inst ructio ns for la ter refe ren ce and be fore atte mptin g any main tena nce.
iv ■ Use caution when insta lling or modifying tele phone lines. Never to uc h tele ph on e wire s or t ermi nal s tha t are n ot i nsul at ed u nl ess th e te le pho ne l ine has been dis con ne c ted at t he wa ll s ock et. Ne ver i ns tal l t ele phon e wi rin g du rin g a lig ht ni ng st or m.
v Choosing a location Pl ace y our ma chin e on a fla t , st ab le sur fa ce th at is fr ee of v ib rat io n and sh ocks, su ch as a d esk. P ut the ma chine near a te lephone soc ke t an d a st anda rd, gr oun de d el ect ric al s oc ket . Ch oose a lo cat ion wher e t he tem per at ure r em ain s bet wee n 10°- 35° C.
vi Quick Refere nce Gui de Send ing fa xes Aut omat ic Tra nsm issi on 1 If it is not i lluminated in gree n, pre ss ( Fax ). 2 Load yo ur d ocu men t. 3 Ent e r th e fax nu mbe r usi ng On e-T ouc h, Sp eed- D ial, Sea rc h o r th e di al pa d. 4 Pres s Mo no St art or Colour St art .
vii D ial li ng ope rat i ons One-Touch Dialling/ Spe ed-Dia llin g 1 If it is not illumin ated in gr een, p re ss ( Fax ). 2 Load yo ur d ocu men t. 3 Pr ess the On e- T ouch key of the nu mbe r yo u wan t t o cal l. — OR — Press Sear ch/Speed Dial , press # , and the n pr ess the t wo- d ig it Spee d- Di al n umb er.
viii Table of Contents 1 Int ro duct io n .... .. ..... .. ..... .. ..... .. ..... .. ..... .. ..... ... .... ..... .. ..... ... .... .. 1-1 Usi ng thi s Guid e .... ... ..... .. ..... .. ..... .. ..... .. ..... .. ..... .. ..... ... .... .. 1-1 Fi ndi ng i nfo rma tion .
ix Setti ng the Mode Timer (FAX -18 35C, F AX-1 840C an d FAX -19 40 CN on ly) ... 2 -5 Setti ng the Paper Type ... ....... ...... ... ..... ..... ....... ...... ..... 2 -6 Setti ng the Paper Si ze ... ..... ..... ..... ....... ..... ...... ... ..... .
x TX Lock (FAX-1835C, FAX-1840C, MFC-3240C and MFC-334 0CN only) ....... ..... ..... ..... ....... ..... ..... 3-17 Set ti ng u p th e p ass wor d ...... .. ..... ... .... ... .... ... ..... .. .. 3-1 8 Changing the TX Lock passwor d . ....... ...... .
xi 5 Quic k- Dial num bers and di all in g opt ions . ..... ... .... ... .... ... ... 5-1 Stor ing numbers for easy diallin g ...... ..... ..... ..... ..... ....... .... 5 -1 Stor in g O ne -Tou ch D ia l nu mb ers .... ..... .. ..... .. ..... .. ....
xii To e ras e mess age s all at once ....... .. ..... .. ..... ... .... .. 7-6 Setting M aximum Time for inco ming messages . ..... ... 7-6 S etti ng T oll S ave r .... .... ... .... ... .... ... ..... .. ..... .. ..... .. ..... .. .. 7-6 IC M R eco rdi ng Mon itor.
xiii DPO F pri nt ing ... ... .... ... ..... .. ..... .. ..... .. ..... ..... .. ..... .. ..... . 10-8 Ch angi ng the def ault s ett ings ... .. ..... .. ..... ... .... ..... .. .... 10- 9 Incr easing print speed or qualit y. ..... ....... ..... .....
xiv A Ap pend ix A .. ..... .. ..... ..... .. ..... .. ..... .. ..... .. ..... ... .... ... .... ... ..... .. ... A -1 Telephone ser vices . ..... ...... ..... ..... ..... ..... ....... ...... ..... ..... ... A-1 B T Ca ll S ig n (F or U . K. On ly ) .
xv Fax ..... ..... .. ..... .. ..... .. ..... .. ..... ... .... ... .... ... .... ... ..... .... ... .... ... .. S- 5 Scanne r (M FC-3240 C and M FC-3340CN only) .. ..... ..... ... S -6 Pri nte r ..... .. ..... .. ..... ..... .. ..... .. ..... .. ....
INTRODUCTI ON 1 - 1 1 Using this Guide Tha nk y ou f or b uyi ng a Br ot he r fax mac hin e or Mu lt i-F unc ti on Cent er (MFC). Your ma c h ine is simple to u se, wi th LCD scre en instruction s to g uide yo u t hro ugh p rog ram mi ng i t. You ca n ma ke t he m ost of your ma chin e by readi ng t hr oug h thi s G uid e.
1 - 2 INTRODUCTION Control pa nel overv iew M FC-32 40 C M FC-33 40 CN 12 10 11 9 8 6 2 1 5 3 4 7 12 14 10 11 9 8 6 2 1 5 3 4 7.
INTRODUCTI ON 1 - 3 FA X-18 35 C a nd F AX- 1840 C FA X-19 40 CN Th e p anel s of FAX -1835 C and FAX -18 40 C look sli ght ly diffe ren t. 12 10 11 9 8 6 2 1 5 3 4 7 12 10 11 9 8 6 2 1 5 3 4 7 13.
1 - 4 INTRODUCTION 1 O ne-Tou ch keys T hese keys give you instant a ccess to prev ious ly sto red Quick- Dial n umbers. Shift T o acces s a O ne-Touc h num ber in a bl ack sq uare on the c ontrol p anel, h old down t his key as you press the One -Touch key.
INTRODUCTI ON 1 - 5 5 Mode keys: Fax Lets you acc ess Fax mode . Scan (M FC-3240C and MFC- 3340CN only) Lets you acc ess Sca n mode . Copy Lets you acc ess Copy mode . 6 Liqui d Crystal Displa y (LCD) Displays me ssages on the scr een to help you set up and use you r machine.
1 - 6 INTRODUCTION Tur ning t he mac hin e to Pow e r S ave c ondi tion When th e machine is idl e, you can turn it t o Power Save condition by pres sing the Power Save key. In Power Save mode, the machine wi ll r ece iv e te le phone ca lls as no rma l.
INTRODUCTI ON 1 - 7 Power Sa ve Settin g You ca n customise the machin e’s Pow er S ave key. Th e de fault mo de is Fa x Re ce ive: On , so your ma chine can rece ive faxes or cal l s ev en wh en t he m ach ine i s in Po w er S ave mo de .
1 - 8 INTRODUCTION Load documents You c an sen d a f ax, make co pie s, an d sc an f ro m th e AD F (aut o mat ic doc ume nt feed er) . U sing th e aut oma tic d ocum ent fe eder (ADF ) Th e AD F ca n hol d up to 20 pa ges and fee ds eac h she et i ndi vi dual ly.
INTRODUCTI ON 1 - 9 1 Fan th e page s well and st agg er them at an ang le. 2 Op en th e docu men t t ray ( 1 ) an d pul l out the ex ten si on ( 2 ) an d then open th e doc ume nt s upp ort ( 3 ). 3 Put th e doc ume nts face down, top edge fir st in the ADF u nt il you fe el t hem touch t he fe ed rol le r ( 4 ).
1 - 1 0 INT RODUCTIO N About pa per Th e p rin t qual it y can be af fec ted by th e t ype of p ape r y ou u s e in the m achi ne. To get the best print quality for the settin gs yo u’ve chosen, alway s set th e Paper T ype to ma tch the t ype of p aper y ou loa d.
INTRO DUCTION 1 - 11 Ha ndli ng and usin g spec ial pape r ■ Sto re p ape r in its or igin al pac kag in g, and k ee p it seale d. Ke ep th e pa per fl at and away fr om mois tur e, dir ec t sun li ght and hea t. ■ The coated s i de of glossy p aper i s shiny.
1 - 12 INTRODUCTI ON Pape r type and size for ea ch operat ion Paper Type Paper Size Usag e Fax Copy PhotoCapture (MFC-3340CN only) Print er Cut Paper Lett er 216 x 279 mm (8 1/2" x 11") Yes Yes Y es Yes A4 210 x 297 mm (8.
INTRO DUCTION 1 - 13 Pape r weigh t, thick ness and capacit y * Up to 50 sheets f or Le gal size paper (80 g/m 2 ). * Up to 100 sheets of 80 g/m 2 . Pap er cap aci t y of th e ou tp ut pa p er tr a y Paper Type Weight Th i ck ness No. of sheets Cut Paper Plai n Paper 64 to 1 20 g/m 2 (17 to 32 lb) 0.
1 - 1 4 INT RODUCTIO N Print able ar ea Th e p rin ta ble are a depe nd s on t he set ti ngs in t he app li cat io n you are usin g. The figur es be low sho w the un print abl e area s on cut shee t pape r and env elo pes .
INTRO DUCTION 1 - 15 How t o loa d pa per, enve lope s and pos t car ds To l oad pa per or othe r m edi a 1 Pul l th e pape r tr ay com pl etel y out of th e mac h ine and r emo ve th e ou tp ut pa pe r tr ay . 2 Pres s an d slid e th e pa per side gui de t o fit th e pa per widt h.
1 - 1 6 INT RODUCTIO N 4 Fan th e st ack of pap er w el l to avoi d pa pe r jam s an d mis -f eed s. 5 Gen tly in ser t th e pa pe r int o t he pa per tra y p rin t si d e dow n and the lead in g ed ge (t o p of th e p ape r) in fir st . Che ck tha t the pa pe r i s f lat in t he t ra y a nd be low t he m axim um pape r m ar k.
INTRO DUCTION 1 - 17 To lo ad envelop es ■ Use en v elo pe s th at we ig h fr om 75 -9 5 g/m 2 . ■ So me e nvel op es r equi r e ma rgin s etti ng s in th e appl i cat ion .
1 - 1 8 INT RODUCTIO N 2 Ins e rt the env el opes in to the pa pe r tr ay wit h th e addr es s s ide do wn and t h e l ea din g e dge (t op of t h e e nve lop es) i n fi rst.
INTRO DUCTION 1 - 19 About fax mac hines Cu stom f eatur e s Do you hav e BT’s Call M inder on the phone l ine? If you have Call Minder on t he phone line wh ere you will in stall your new machine, ther e i s a stro ng pos sib ility that Call Mi nde r an d t he machine ma y conflict with each othe r while recei ving incoming calls .
1 - 2 0 INT RODUCTIO N Fax to nes and h ands hake When someo ne is sending a fax, th e machine sen ds fax calling tones ( CNG t ones ). The se are qu iet , int erm itt e nt bee ps ev e ry 4-s e cond s. You’ll hear them after you d ial and press Mo no St ar t or Co lou r Sta rt an d the y wi ll cont in ue for abo ut 60 se con ds af te r dia lling.
INTRO DUCTION 1 - 21 ECM ( Error C orre c ti on Mode ) The Er ror Corr ec ti on M ode (EC M) is a w ay for th e ma chi ne t o c hec k a fa x tra nsmissio n whi le it i s in progr ess. If the mach ine de tects er ror s dur i ng fax tr ans mis si on, it re s ends th e page s o f the fa x th at had a n er ror .
2 - 1 G ETTING ST ARTED 2 Initial Setup Set tin g the D ate and Time When the machine is not in use it wi ll d isplay the date and t ime. If you set up th e Sta tion I D the date and ti me disp l ay ed b y yo ur mach ine will b e printed on ev ery fax you send.
GETTING STARTED 2 - 2 Sett ing t he Sta tio n ID You shou ld st ore you r nam e or co mpa ny na me an d fax nu mber so the y p rin t on all fax page s you s en d. It is im por tant that y ou en ter the fax num ber in t he int ernati ona lly st an dar dise d f orma t , i.
2 - 3 G ETTING ST ARTED Setti ng th e Phone Li ne Type If yo u ar e co nnect ing the m ach i ne to a line that featu res a PAB X (PBX), ADSL or ISDN to send and receive faxes, it is also necessa ry to ch ange the Ph one Li ne T ype ac cord ing ly by c omp let in g the followi ng steps.
GETTING STARTED 2 - 4 Gener al Setup Sett ing t he Mod e Time r (MF C-3 240 C an d M FC- 334 0CN on ly) Th e ma chine ha s fou r temp orary mode k eys on th e cont ro l pane l: Phot o Cap tu re (M FC -33 40 CN onl y) , Fa x, Sc an an d C opy .
2 - 5 G ETTING ST ARTED Setti ng th e Mode Time r (FAX- 183 5C, FAX- 184 0 C an d FAX- 194 0CN on l y) Th e ma chi ne ha s two te mpo ra ry mode k eys on th e co ntr ol pa ne l: Fax an d C opy. You c an chan ge the nu mbe r of sec on ds or mi nute s t he machine takes aft er the last Co py operat ion befo re it retu rns to Fax mode.
GETTING STARTED 2 - 6 Set tin g th e Pa pe r Type To g et the bes t pri nt qu ali ty, se t the m ac hine fo r t he ty pe of p aper yo u ar e usin g. 1 Pres s Menu/Set , 1 , 2 . 2 Pres s ▲ or ▼ to select Plai n , Inkj et , Gl ossy or Tr an spr ncy .
2 - 7 G ETTING ST ARTED Setti ng th e Ring Vo lume You can turn th e rin g Ring Volu me: Off or you ca n select t he ring volume level. 1 Press Men u/ Set , 1 , 4 , 1 . 2 Press ▲ or ▼ to select Low , Med , Hi gh or Of f . Press Men u/ Set . 3 Press Stop /Ex it .
GETTING STARTED 2 - 8 Set ting the S pea ke r Vo lum e You ca n select the speaker volume . 1 Pres s Menu/Set , 1 , 4 , 3 . 2 Pres s ▲ or ▼ to select Low , Med , Hi gh or Of f .
2 - 9 G ETTING ST ARTED Tur ning on A utoma tic Dayli ght Sa vings Time You can set the m achine to ch ange automat ically for Dayligh t Sav ing s Tim e. It w ill re set i tself for war d on e hour in the Sprin g an d bac kwar d on e ho ur in the Autu m n.
SETUP SEND 3 - 1 3 How to e nter Fax m ode Befor e sending f axes, make sure ( Fax ) is illum inated in gr een. If not, pre ss ( Fa x ) t o ent er F a x mode . T he de fa ult settin g is Fax. How to dial You can dial in a ny of the following ways. Manu al dia lli ng Pre ss a ll of the digi ts of th e ph one or f ax nu mbe r.
3 - 2 SET U P SEND One -To uch dia llin g Pr es s the On e-To uc h Key of the lo c ati on y ou wa nt to ca ll . (See St o ring On e-To uc h Di al nu mbe rs on p ag e 5- 1.) To dial One- T ou ch numb ers in th e bla c k squ are , ho ld do wn Shift as yo u pr ess th e One -T ou ch Ke y.
SETUP SEND 3 - 3 Se ar ch You c an sear ch for na mes you hav e st or ed i n the O ne -Tou c h and Spee d- Di al me mor ies . Pre ss Se arch/Spe ed Dial an d the navigatio n keys to search . (See Sto rin g One -T ouc h Dia l nu mb ers on page 5-1 and Stor ing Sp eed- Di al nu mbe rs on pa ge 5- 2.
3 - 4 SET U P SEND How to Fax (B&W and Colou r ) Col our fa x t ran smis sio n Your ma chin e can send a colo ur fax to mac hine s that su ppor t thi s fe at ur e. Howe ver, c olo ur fa xes cann ot be stor ed in th e mem ory. Whe n y ou send a colour f ax, the machine will se nd it in real time ( even if Re al Time TX i s se t t o Off ).
SETUP SEND 3 - 5 Manu al t ran smis sio n Manual transmission l ets you h ear the dialling, ringing an d fax-rece iving tones wh ile sending a fax. 1 If it is no t i llum i nate d in gr een, pre ss ( Fax ).
3 - 6 SET U P SEND Basic sending o perations Se ndin g faxes using mult iple set ting s When you send a fax you can choose any combinatio n of these settings: co ntrast, r esolution, o verseas m ode, delayed fax timer, poll ing t rans mis sion or re al t ime tra nsmi ssio n.
SETUP SEND 3 - 7 Fax R esolu ti on You c an use t he Fax Re solutio n k ey t o c h ange t he se t ting tem por aril y (for this fax only) . In F ax mo de , pr ess Fa x R e solutio n and ▲ or ▼ to se lec t t he se tt in g you w an t, an d th en pr ess Me n u/Se t .
3 - 8 SET U P SEND D ual A cces s ( No t avai lab le for colo ur faxe s) You c an di al a numb er, and be gi n s cann ing th e fax int o me mo ry— even when the machine is sending from memory or receiving faxes. Th e L CD sh ows t he n ew job nu mbe r and av ai lab le me mory .
SETUP SEND 3 - 9 Rea l Tim e Tran smis sio n When you are sending a fax, th e ma chine w ill scan the do cument s in to the m em or y be fo re send i ng. Th en, as soo n a s t he p ho ne l in e is fr ee, the m ach ine wil l sta rt d ial li ng an d s endi ng.
3 - 1 0 SETUP SEND C hecki ng job st atus Check which jobs ar e still waiting in the m emory to be sent. (If th ere are no jobs , the LCD show s No Jo bs Wai ti ng .) 1 Press Men u/ Set , 2 , 6 . 2 If y o u have more th an one job wai ti ng, pr es s ▲ or ▼ to scrol l th rough the lis t.
SETUP SEND 3 - 11 Advance d sending operations Br oadc as ting (No t availa ble fo r co lour f axes) Bro adc asti ng is when the same fax m es sag e is au toma tica lly se nt to mo re t han on e f ax nu mbe r.
3 - 1 2 SETUP SEND Over seas Mo de If you a re h avi ng di ff ic ulty sen din g a f ax ove rs ea s due to pos sibl e i nter fe ren ce on th e ph on e lin e, we re com me nd tha t yo u t urn on th e Ov er seas M od e. A f ter yo u send a fax usin g t h is f ea tur e, th e feat u re will turn itself off.
SETUP SEND 3 - 13 Del ay ed Fa x ( No t avai lab le for colo ur faxe s) Du rin g the day yo u can store up to 50 faxes in the m em o ry to b e sen t within 24 hou r s. Th ese faxes will be sent at th e time of day yo u enter in S tep 4 . 1 If it is no t i llum i nate d in gr een, pre ss ( Fax ).
3 - 1 4 SETUP SEND D elayed Ba tc h Tr ansm is sion (N ot a vai lable fo r co lo ur f axes) Before sending the delayed faxes, your machin e will help you ec on omiz e by so rt ing al l t he fax es i n t he memo ry by de stin at io n and sc hed ule d t ime.
SETUP SEND 3 - 15 Setu p for Poll ed Tra nsmi t (St anda rd) (N ot ava ilab l e for col our f axe s) Polled Transmit is when you set up the machine to wait with a docum ent so a nother f ax machine can re trieve it. 1 If it is no t i llum i nate d in gr een, pre ss ( Fax ).
3 - 1 6 SETUP SEND Se tu p fo r Poll ed Tran s mit w ith Sec ur e C ode (N ot a vai lable fo r co lo ur f axes) When you choose Polli ng :S ecur e , anyo ne who p olls the m achi ne mu st e nt er the pol li ng se cur e c ode. 1 If it is not illuminated in green, press ( Fax ).
SETUP SEND 3 - 17 TX L ock ( FAX- 18 35C, FAX -184 0C, M F C-32 40C and MFC -33 40CN on ly ) TX Loc k le ts y ou pr ev ent unau thori zed a cces s to th e m ach ine.
3 - 1 8 SETUP SEND Settin g up t he pass word 1 Press Men u/ Set , 2 , 0 , 1 . 2 Ent er a 4- di git num ber for the pas sw ord . Press Men u/ Set . 3 If th e LCD sh ows Veri fy: , re-e nter th e pass word . Press Men u/ Set . 4 Press Stop /Ex it . Changin g the T X Lo ck passwo rd 1 Press Men u/ Set , 2 , 0 , 1 .
SETUP SEND 3 - 19 Tur ning T X Loc k on 1 Pres s Menu/Set , 2 , 0 , 1 . 2 Pres s ▲ or ▼ to select Set TX Loc k . Pres s Menu/Set . 3 Ent e r th e re gist er ed 4 -di git pa sswo rd. Pres s Menu/Set . Th e mach i ne goe s off lin e an d th e LCD s hows TX Lo ck Mod e .
3 - 2 0 SETUP SEND Memor y Security (FAX-1940CN o nly) Memor y S ecur ity le ts y ou pr even t un author ized acces s to th e m achi ne. Whil e M emo ry S ecur i ty is On th e fo l lo wing op er at io.
SETUP SEND 3 - 21 Cha nging the Mem ory Secu rity p asswor d 1 Pres s Menu/Set , 2 , 0 , 1 . 2 Pres s ▲ or ▼ to se lect Set Pa sswo rd . Pres s Menu/Set . 3 Ent e r a 4-d ig it n umb er f or the curr ent pa ssw ord . Pres s Menu/Set . 4 Enter a 4- digit numbe r for a ne w pass wo rd.
4 - 1 SET U P RECEIVE 4 Basic recei ving opera tions (FAX-183 5C, FAX-1 840C, MF C-3240 C and MFC -3340C N on ly) Choo sing the Rec eiv e Mode Th er e are fo ur d if fer en t Re ceiv e M od es fo r y ou r mac hi ne. Yo u c an choose th e mode that best suits y o ur needs.
SETUP RECEIVE 4 - 2 To sel ect or cha nge your R eceive Mode 1 Pres s Menu/Set , 0 , 1 . 2 Pres s ▲ or ▼ to select Fax On ly , Fax/ Tel , Ex tern al TA D or Ma nu al .
4 - 3 SET U P RECEIVE Basic recei ving opera tions (FAX-1940CN only) Choo sing the Rec eiv e Mode Th er e are fo ur d if fer en t Re ceiv e M od es fo r y ou r mac hi ne. Yo u c an choose th e mod e that best suits y o ur needs. (See TAD mode on page 7-1 to se t up the TAD:M sg M gr m ode .
SETUP RECEIVE 4 - 4 To sel ect or cha nge your R eceive Mode 1 If it is no t i llum i nate d in gr een, pre ss ( Fax ). 2 Pres s Menu/Set , 0 , 1 . 3 Pres s ▲ or ▼ to select Fax On ly , Fax/ Tel , o r Ma nua l . Pres s Menu/Set . 4 Pres s Stop /E xit .
4 - 5 SET U P RECEIVE Setti n g the R ing De lay Th e Ri ng D el ay s ets the num ber of tim es the m ac hin e ri ngs b efor e i t answers in Fax On ly , Fax/ Te l an d TAD:M sg Mgr mode s.
SETUP RECEIVE 4 - 6 Set ting Toll Save r (TAD mode ) Wh en you set th e to ll sa ver fea tu re, th e ma ch ine answ er s aft er four ri ngs i f you do no t have voice or fax messa ges an d afte r two ri ngs if you do have vo i c e or fax me ssages.
4 - 7 SET U P RECEIVE Setti ng th e F/T Ri ng Ti me (Fa x/T el mod e on ly) If you set the R eceive Mode to Fax/Tel, you’ll need to deci de how long the m achine will signal y ou with its special pseudo/double-ring when you hav e a voi ce call. (If it’s a fax call, the m achine prin ts the f ax.
SETUP RECEIVE 4 - 8 Fax D etect (FAX-1835C, MFC-3240C a nd MFC-3340 CN only) When yo u use thi s fea t ure , yo u don’ t ha v e to pr es s Mono S t art , Col our S tart , or th e Fax Re ce ive C o de 51 wh en yo u ans wer a fax call.
4 - 9 SET U P RECEIVE Fa x De tec t (FAX -18 40C and FA X-19 40 CN o nly ) When you use thi s f eatur e , yo u do n’t ha ve to pres s Mono St ar t or Co lou r Sta rt , or the Fax Re ceiv e Code 51 w hen yo u an swer a fax call.
SETUP RECEIVE 4 - 10 Prin ting a re du ced i ncomi ng fa x (Au t o Re du c tio n) If you choose Re duct io n: On , the m ach ine au tomatica lly r educ es an i nco ming fax to fit on o ne pa ge of A4, Let ter or Leg al si ze pap e r.
4 - 1 1 SETUP RECEIVE Pr inti ng a fax fr om th e me mor y If you ha v e sel ec ted F ax F or ward ing or F ax St or ag e ( Me nu/Set , 2 , 5 , 1 ), you can still print a fax from the memo ry when you are at your m achi ne. (See Set ti ng F ax St or age on p ag e 6- 2.
SETUP RECEIVE 4 - 12 Pol ling Polling is the process of retrieving faxes from another fax machine. You c an use y our mach ine to 'po ll' othe r m ach ine s , or yo u can hav e some on e po ll y our m ach ine . Everyone who is invo l ved in Polling needs to se t up their fax machines f or Polling.
4 - 1 3 SETUP RECEIVE Setup for Pol ling R eceive wit h Secure C o de Yo u nee d to mak e su re yo u ar e usin g t he sam e se cu re code as th e o the r par ty . 1 If it is not illuminated in green, press ( Fax ). 2 Press Men u/ Set , 2 , 1 , 7 . 3 Press ▲ or ▼ to select Poll in g: Secu re .
SETUP RECEIVE 4 - 14 Sequen tial Po lling The ma chine can requ est document s from se veral fax units in a single operation. Y ou just spe ci fy se veral destinat i ons in S tep 5. Afterward s, a Sequentia l Pol ling Report will be printed. 1 If it is no t i llum i nate d in gr een, pre ss ( Fax ).
5 - 1 QUICK-DIAL NUMBERS AND DIALLING OPT IONS 5 Storing numbe r s for ea sy diall ing You can set up y our machin e to d o follo wing types of easy dialling: On e-T ouc h, Sp ee d- Dial and G rou ps f or B roa dca sti ng f axe s. When yo u di al a qu ic k-d ial nu mbe r, th e LCD sho ws the na me, if you s tor ed it, o r th e num ber .
QUICK- DIAL NUMBERS AND DI ALLING O P TI ONS 5 - 2 4 U se th e di al pa d t o en ter t he name (up to 1 5 cha ract e rs ). Pres s Menu/Set . (You can use the cha rt on pa ge B -13 to he lp you ente r letter s. ) — OR — Pres s Menu/Set to s tor e th e nu mbe r wit ho ut a na me.
5 - 3 QUICK-DIAL NUMBERS AND DIALLING OPT IONS C hang in g On e-T ouc h a nd S pee d- Dial nu mb ers If you t ry to s tore a One -To uch o r Spe ed -Di al num ber wher e a number has already been stor.
QUICK- DIAL NUMBERS AND DI ALLING O P TI ONS 5 - 4 Sett ing up Gr oup s for Broad c a sting Gr oups , w hich ca n be st or ed o n a One -T ouc h key or a Spe ed- Dia l loc ation, allo w you to sen d t.
5 - 5 QUICK-DIAL NUMBERS AND DIALLING OPT IONS 5 Press Men u/ Set to ac cept the nu mbe rs for this Grou p. 6 Use the dial pad an d the c har t on pa ge B-13 to en ter a nam e for the Gr oup. Press Men u/ Set . (Fo r exam pl e, NE W CLI ENTS ) 7 Press Stop /Ex it .
QUICK- DIAL NUMBERS AND DI ALLING O P TI ONS 5 - 6 Dialling o ptions Ac cess co des a nd cre dit car d numbe rs Sometimes you may want t o choose from sev eral long dis tance carriers when you make a call. Rates may vary depending on the tim e and desti nation.
5 - 7 QUICK-DIAL NUMBERS AND DIALLING OPT IONS Pause Pres s Redial/P ause t o in sert a 3.5- s econ d pa use betw een numbers. If you are diallin g over seas, you can p re ss Redia l/Pause as ma ny ti mes as need ed to incr ea se the leng th of the pause .
QUICK- DIAL NUMBERS AND DI ALLING O P TI ONS 5 - 8 Telepho ne (voice) ope ration (FAX-18 40C a nd FAX-1940 CN only ) You can use the machine to make voice telephone calls by dialling ma nua lly or b y us ing S ear ch , One- T ou ch Dial o r Sp ee d-Di al mem or y.
5 - 9 QUICK-DIAL NUMBERS AND DIALLING OPT IONS A nswer in g ca lls with t he Sp eaker Ph one (F AX-1940CN only) W hen t he ma chi n e rin gs, ins tea d of lif ti ng the ha ndse t , pr ess Speake r Phone . Spea k c lea rly , t owa rd t he m icr oph one .
REMOTE FAX OP TI ONS 6 - 1 6 Sett ing up Fa x Forw arding When yo u select F a x Forward , your m achine stores th e received f ax in the memory. The machine will then dial the fax number you’ve pr ogr amm ed a nd for w ard s th e fax mes sag e. 1 Pres s Menu/Set , 2 , 5 , 1 .
6 - 2 REMOTE FAX OP TIONS Setti ng Fa x Stora ge If you select Fax St orage, your m achine stores th e received fax in the mem ory. You will b e ab le t o re tri eve fa x m ess age s fro m anot her locati on u sing th e Remot e Retri eval co mmands. 1 Press Men u/ Set , 2 , 5 , 1 .
REMOTE FAX OP TI ONS 6 - 3 Turni n g off Re mote Fax Opt ions If you set the R emote Fax O ptions to Off a nd t h ere ar e f axes i n you r machine’s memory, the LCD will give yo u two optio ns. ■ If you p ress 1 , all unprinted faxes will be print ed and erase d be for e th e set t ing tur ns of f.
6 - 4 REMOTE FAX OP TIONS Remote Retriev al You c an ca ll your mac hin e f rom any t ouc h to ne te lep ho ne or fax m achi ne, the n use th e Rem ot e Acce ss Code and rem ote c omm and s to retrieve fax me ssages.
REMOTE FAX OP TI ONS 6 - 5 Re mote comma nds Fo llow the comma nds b elo w to acc es s feat ures whe n you are a way fro m the ma chin e. Whe n you ca ll the ma chin e an d enter y our Re mote A ccess Code (3 d igits follo wed by ), the s ystem w ill give two sh ort beep s a nd yo u must en ter a re mote co mman d.
6 - 6 REMOTE FAX OP TIONS 95 Change t he Fax For wardin g or Fa x Stor age se t tings 1 O FF You can s elect Off after you ha ve retriev ed or erased al l your message s.
REMOTE FAX OP TI ONS 6 - 7 98 Change the Rec eive Mode (Except for FAX-19 40CN) 1 Exte rnal TAD If you hear one long beep, your cha nge has been accept ed. 2 F ax/Tel 3 F ax On ly 98 Change the Rec eive Mode (FAX-1940 CN only) If you hear one long beep, your cha nge has been accept ed.
6 - 8 REMOTE FAX OP TIONS R etrie vin g fa x m essa ge s You ca n cal l yo ur ma chi n e from any touc h t one ph on e an d hav e you r fax messa ges sen t to a fa x machin e. 1 Dial your fax number. 2 When yo ur ma chin e an sw ers, imm edi ate ly ente r y our Re mot e Acc es s Co de ( 3 dig it s fo llow e d by ).
TAD (TEL EPHONE ANSWERING DEVICE) (FAX-1940CN O NLY) 7 - 1 7 TAD mode TA D mode al lows you to st ore up to 99 in comi ng voi ce mes sages that a re a maximum of 3 mi nutes each in th e memory. Vo ice me ssa ges are s tor ed o n a “f irs t -co me, fir s t- serv ed” bas is .
7 - 2 TAD (TELEPH ONE ANSWE RING DEVI CE) (FAX-1940 CN ONLY) Rec ordin g TAD O utgoing Messag e R ecor di ng t he TA D Ou tg oin g Me ssa ge ( TAD Mes sage ) is t he fi rst st e p y ou need t o fol l ow bef ore y ou c an t ur n on the TA D. M ak e s ur e your OG M is less than 20 se conds long .
TAD (TEL EPHONE ANSWERING DEVICE) (FAX-1940CN O NLY) 7 - 3 Li stening to Ou tgoing Message (OG M) 1 Pres s Menu/Set , 2 , 7 , 1 . 2 Pres s ▲ or ▼ to select TAD Me ssag e (o r F/ T Me ss age ). Pres s Menu/Set . 3 Pres s ▲ or ▼ to select Play M SG .
7 - 4 TAD (TELEPH ONE ANSWE RING DEVI CE) (FAX-1940 CN ONLY) Mess age i ndic a tor Th e li ght fla she s w h en y ou hav e ne w voice me ssages waiting for your review . Th e L CD dis pla ys t he t ot al n umber of vo ic e and f ax me ssa ges stor ed in th e TAD memory .
TAD (TEL EPHONE ANSWERING DEVICE) (FAX-1940CN O NLY) 7 - 5 Pr intin g a fax me ssag e Onc e you pri nt a new fax m es sage sto red in m em ory, it is er ased from the memory au tomatica lly. 1 Pres s P l ay/Record . Afte r t wo s eco nds, t he fax ma chin e beg ins to pl ay voi ce me ss age s.
7 - 6 TAD (TELEPH ONE ANSWE RING DEVI CE) (FAX-1940 CN ONLY) To era se messages all at once 1 Press Er ase . 2 Press ▲ or ▼ to select erasing all voice messa ges ( Era se Al l Voic e? ), all do c ume nt mes sa ges ( Eras e All D oc? ), or al l voice an d fax messa ges ( Eras e Al l Msg.
TAD (TEL EPHONE ANSWERING DEVICE) (FAX-1940CN O NLY) 7 - 7 ICM Re co rding Moni tor This featu re lets you tu rn the spea ker volume for vo ice messages On or Off . When y ou tur n th e mo ni t or Of f , you will not h ear me s sa ges as th ey come in.
8 - 1 PRI NTING REPORTS 8 Fax settin gs and ac tivity You n eed to s et up the T ran smi ssi on Ve rif icat i o n Repo rt and Journa l Per i od i n the m enu ta ble .
PRINTING REPORTS 8 - 2 Sett ing t h e Journ al Per iod You can set the machine to print a jour nal at speci fic intervals ( every 50 faxes, 6, 12 or 24 hours, 2 or 7 days ). If you set the interval to Off , you can print t he report by following the s teps on the next page.
8 - 3 PRI NTING REPORTS Print ing repo rts Follo wing reports are availab le: How to p rint a r eport 1 For M FC -3240 C , p ress Men u/ Se t , 4 . — OR — For M FC -3340 C N, p res s Me nu /S et , 6 . — OR — For FAX- 18 35C , F AX-1 84 0C an d F AX-1 94 0CN , pr ess Ink M ana gement /Repor ts while holding down the Shi ft key.
MAKING CO PIES 9 - 1 9 Usin g the mac hine as a cop ier You can u se your mach ine as a co pie r, ma king up to 99 cop ies a t a time . Ente r Copy mode Befor e making co pies, make su re that ( Copy ) is illuminated in gre en. If i t is no t, pre ss ( Copy ) to e nt er Copy mo de .
9 - 2 M AKING COPIES Maki ng a si ngle c opy 1 Press ( Co py ) to il luminate it in g reen. 2 Load yo ur d ocu men t. (See Load d ocum ent s o n page 1-8.) 3 Press Mono St a rt or Colou r Start . Maki ng m ulti ple co pies 1 Press ( Co py ) to il luminate it in g reen.
MAKING CO PIES 9 - 3 Usin g the temp orary Cop y keys (Temporary sett ings) When you want to quickly chang e the co py settings te mporarily fo r the nex t co py, use the tem por ar y Copy key s.
9 - 4 M AKING COPIES Increas ing copy sp eed or qualit y You can select the co py quality. The defau lt settin g is Norm al . 1 Press ( Co py ) to il luminate it in g reen. 2 Load yo ur d ocu men t. 3 Use t he dia l pad to e nter th e nu mbe r of copi es y ou wa nt (u p to 99 ).
MAKING CO PIES 9 - 5 Cha ng ing t he tem porar y copy se tting s Use the Option s key to q uickly set th e following copy se ttings tem porar ily for th e next co py. Afte r you choo se your settings by press ing Men u/Set , the LCD shows Se t temp or aril y .
9 - 6 M AKING COPIES Enlargin g or red u cing t he imag e copie d You c an se lec t th e fol lo wing en larg eme nt or re duc ti on ra ti os. Cust om(2 5-40 0%) allow s y ou to ent e r a rat io fr om 25 % to 4 00% . 1 Press ( Co py ) to il luminate it in g reen.
MAKING CO PIES 9 - 7 5 Pres s ▲ or ▼ to sele ct t he en lar gem ent or r edu cti on r atio you want. Pres s Menu/Set . — OR — You can select Custom (25- 400% ) and pre ss Me nu/Set . U se th e dial pad t o ente r an en lar gem ent or re duct io n rat io fro m 25% to 400 % .
9 - 8 M AKING COPIES Set ting p aper si ze If copying on paper other than A4 size, you will need to change the paper size setting. 1 Press ( Co py ) to il luminate it in g reen. 2 Load yo ur d ocu men t. 3 Use t he dia l pad to e nter th e nu mbe r of copi es y ou wa nt (u p to 99 ).
MAKING CO PIES 9 - 9 Adj usting contr ast You c a n adj ust the c o py c ontr as t to hel p an imag e l ook sha rpe r an d more viv id. 1 Press ( Copy ) to illuminate it i n green. 2 Load your docu ment. 3 Use t he dia l p ad to ente r the num ber of copi es yo u want (up to 99 ).
9 - 1 0 MAKING COPIES Making N i n 1 c opies ( Page Layo ut) You c an re duc e the a mou nt of co pie s by usin g th e N in 1 co py fe at ur e. Th is allo ws you t o cop y t wo or fo ur pag es on to one pa ge, w hic h al low s you to sav e pa pe r. 1 Press ( Co py ) to il luminate it in g reen.
MAKING COPIES 9 - 11 Pl ace d ocum ent face down in the direction shown be low. 2 i n 1 (P) 2 i n 1 (L) 4 i n 1 (P) 4 i n 1 (L).
9 - 1 2 MAKING COPIES Changin g the defa ult copy s e tting s You c an sav e t he co py set tings y ou use mo st o ften by set ting th em as default. These settings will remain until you change them again. In crea sin g copy spe ed or q ual it y 1 Press Men u/ Set , 3 , 1 .
MAKING COPIES 9 - 13 Adj ust ing c ontra st You ca n ch an ge th e c ont ra st t o hel p a n i ma ge l ook sha rpe r a nd mor e vivid. 1 Pres s Menu/Set , 3 , 3 . 2 Pres s ▲ to increase the con trast. — OR — Pres s ▼ to d ec reas e t he c ont ras t.
9 - 1 4 MAKING COPIES Legal lim itation s Colo ur reproductions of certain documents are ille gal and may result in eith er criminal or civil liabili ty. This memorandum is intended to be a gui de ra the r t h an a c om ple te lis ti ng o f e very po ssi ble p roh ibi ti on.
WALK-UP PHOTOCAPTURE CENTER ™ ( MFC-334 0CN ON LY) 10 - 1 10 Introductio n Eve n if your mac hi ne is not co nnec ted t o you r c omp uter , y ou can pr int phot os di r ect ly from the digi ta l ca mer a med ia .
10 - 2 WAL K-UP P H OTOCAPTURE CENTER ™ (MFC-3340 CN O NLY) P hot oCa ptu re Cent e r ™ require ments To avoi d er ror con di tio ns, ple ase rem emb er: ■ The D POF file on t he med ia card m ust be in a valid forma t. (See DPOF p rinting o n p age 10 -8.
WALK-UP PHOTOCAPTURE CENTER ™ ( MFC-334 0CN ON LY) 10 - 3 Getting starte d Fir ml y in ser t t he c ar d in to the ap pr opr iat e s lo t. Phot o Capt ur e key indications: ■ Phot oC ap tu re light i s ON , the media ca rd is inserted properly. ■ Phot oC ap tu re lig ht is OFF, t he me dia car d i s not prope rly i nser ted .
10 - 4 WAL K-UP P H OTOCAPTURE CENTER ™ (MFC-3340 CN O NLY) The steps below give a bri ef outl ine of the Direc t Print ing feat ure . Pl ease see th e rem ain in g pag es o f thi s c hapt er fo r m ore deta iled instructions. 1 Inse rt the media car d firmly into the media drive (slo t).
WALK-UP PHOTOCAPTURE CENTER ™ ( MFC-334 0CN ON LY) 10 - 5 Printing the Index (Thumbna ils) Th e Pho toCap tu re Ce nter ™ as si gns nu mbe rs fo r i ma ges (s u ch as No .1, No. 2, No. 3, and so on ). It d oe s not reco gni ze any o ther num ber s or fil e na mes t hat you r di git al came ra o r P C ha ve u se d to ide nti fy the pic tur es .
10 - 6 WAL K-UP P H OTOCAPTURE CENTER ™ (MFC-3340 CN O NLY) Pr int i n g im a ge s Befor e y ou c an pri nt a n in divi dua l im age, you h av e to k now th e i mag e num ber . 1 Ma ke s ure y ou ha ve in sert ed t he m edi a ca rd. Press Phot oCa ptu re (Se e page 10- 3.
WALK-UP PHOTOCAPTURE CENTER ™ ( MFC-334 0CN ON LY) 10 - 7 Paper Type & Paper Size 5 Pres s ▲ or ▼ to s ele ct the typ e of pape r yo u a re usi ng, Lett er G loss y , 10 x1 5c m Glos sy , 13x1 8c m Gl ossy , A4 Gl os sy , Lett er Pl ain , A 4 Plain , Lett er I nkje t , A4 In kj et or 10 x1 5cm Ink je t .
10 - 8 WAL K-UP P H OTOCAPTURE CENTER ™ (MFC-3340 CN O NLY) DP OF p ri nt ing DPOF stand s for Digita l Prin t Order For mat. M ajo r Di git al Came ra ma nu fa ctu re rs ( Can on I nc. , Eas tm an Ko da k Comp any, Fuji Pho to Film Co . Ltd., Ma tsushita Electric Indust rial Co.
WALK-UP PHOTOCAPTURE CENTER ™ ( MFC-334 0CN ON LY) 10 - 9 Ch angi ng th e de fa ult se tt ings You c a n save the Ph otoC apt ur e Cen te r ™ sett ing s yo u use mos t of te n by setting them as default . Th ese settings will rem ain until you ch ange them agai n .
10 - 10 WALK-UP PHOTOCAPTURE CENTER ™ ( MFC- 3340CN ONLY) Adjusting b rightness 1 Press Men u/ Set , 4 , 3 . 2 Press ▲ to ma k e a lig ht er prin t. — OR — Press ▼ t o ma ke a dark er prin t. Press Men u/ Set . 3 Press Stop /Ex it . Adjusting co ntrast You can cho ose the co ntrast setting.
WALK-UP PHOTOCAPTURE CENTER ™ (MFC- 3340CN ONLY) 10 - 11 3 Pres s ▲ or ▼ to select Whit e Bal ance , Sh ar pnes s or Colo r Dens ity . Pres s Menu/Set . 4 Pres s ▲ or ▼ to adj us t t he de gre e of the s et ti ng. Pres s Menu/Set . 5 Pres s Stop /E xit .
10 - 12 WALK-UP PHOTOCAPTURE CENTER ™ ( MFC- 3340CN ONLY) Crop pin g If your pho t o is t oo l on g or wide to f it the av a ila ble sp ace o n you r selecte d la yout, p art of the image will be automatically cropped. The defa ult set ting is On . I f yo u w ant t o pr int the w h ole i mag e, tur n this sett ing to Of f .
WALK-UP PHOTOCAPTURE CENTER ™ (MFC- 3340CN ONLY) 10 - 13 Un ders ta ndin g th e Er ror Mess ag es Once you are familiar with the types of erro rs that c an o ccur while you ’re us in g th e P ho toC apt ure Cen t er ™ , yo u c an e as ily i den ti fy and tr oubl es ho ot an y di ffi cu lt ies .
10 - 14 WALK-UP PHOTOCAPTURE CENTER ™ ( MFC- 3340CN ONLY) Using PhotoCaptu re Center ™ from your PC You c an a ccess the med ia card th at i s in the medi a dr ive ( s lot) of the m achi ne f ro m yo ur P C.
IMPORT ANT INFORM ATION 11 - 1 11 Fo r your safe ty To e nsur e s afe op er at ion th e sup pli ed t hr ee- pin plu g must be in sert ed onl y in to a s tand ar d th re e-p in e lec tri ca l so cke t th at i s eff ect iv el y g rou nd ed t h rou gh th e nor mal h ous eho ld wir in g.
11 - 2 IMPORTANT INFORMATION I mpo rtan t saf ety inst ruc tio ns 1 Read all of these instructions. 2 Save them f or la ter refere nce. 3 Fol low al l war ni ngs and inst ruc ti ons mark e d on th e pr od uct . 4 Un plug t his prod uc t fro m t h e wa ll sock et befo re c l ean ing.
IMPORT ANT INFORM ATION 11 - 3 11 Do not place anything in front of the machine that will block recei ved faxes. Do not p lace a n yt hing in the pa th of rece ived faxes. 12 W ait unti l pag es ha v e exit e d th e ma chi ne be fo re pic ki ng th em up.
11 - 4 IMPORTANT INFORMATION Tr adem ark s The Brot her lo go i s a reg ist er ed tr adem ark o f Bro ther Indu stries , Ltd. Brot her i s a reg ister ed t r a dem ark of Bro ther Indu stries , Ltd. M ult i-Fu nc tion Li nk is a reg is ter ed t ra dem ark of B ro ther In t ern ati onal Cor por atio n.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 1 12 Troublesh ooting Er ror mess ages As with any so phi stica ted o ffice p rod uct, e rrors may occu r. I f this ha ppen s , yo ur machi ne i dent if ies th e p rob lem and di spl a ys an er ro r me ssa ge.
12 - 2 TRO UBLESHOOTING AN D ROUTIN E MAINTENANCE Docu men t Jam The doc ument scann ed fr om ADF was lo nger than about 90 cm. See Us ing the a utoma tic doc ument feede r (ADF) on page 1-8. The do cument i s jamm ed in the machi ne. See Do cum ent Jam on page 12-5.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 3 No P ape r Fed The mac hine is out of pap er. Ad d pape r, and the n pres s M ono Start or Colour Star t . The paper i s jamm ed in the mac hi ne. See Printer jam or paper jam on page 12-6. No Respons e/Bu sy The numb er you dial led does not ans wer or i s bu sy .
12 - 4 TRO UBLESHOOTING AN D ROUTIN E MAINTENANCE Unab le to Chan ge Unab le to Clea n Unab le to Init . Unab le to Prin t Unab le to Scan The m achine h as a mec hanica l probl em. — OR — A for eign obs tacle, suc h as a clip or rippe d paper, i s in the machi ne.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 5 Docum ent Jam If t he docu men t is j amm ed, fol low t he step s bel ow . Document is jammed i nside t he front of the machin e. 1 Rem ove a ny pape r fr om the A DF th at is n ot jam me d. 2 Pull t he ja mmed docume nt ou t towa rd t he fr ont of th e mach ine.
12 - 6 TRO UBLESHOOTING AN D ROUTIN E MAINTENANCE Pr inte r jam or pape r jam R emo ve th e jamm ed pap er depe nd ing on wher e it i s jam me d in th e m achi ne. Paper is jam med i nside th e paper t ray 1 Pul l th e pa per tr ay out o f the mac hine.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 7 Pape r is jammed inside the machin e 1 R emo ve th e ja m cl ear co ver. Pu ll t he ja mm ed pa per out of the m achi ne.
12 - 8 TRO UBLESHOOTING AN D ROUTIN E MAINTENANCE 5 Close the top cover ..
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 9 If yo u are hav in g dif fic ul ty wit h yo ur mac hi ne If y ou th ink th ere i s a p rob lem w it h yo ur ma chi n e, ch eck t he c har t bel ow an d follo w the tr oubl es hoot i ng tips . The Bro t her Sol ut ion s Ce nte r of fe rs the l ate s t FA Qs an d tr oubl es ho otin g ti ps .
12 - 10 TROUBLE SHOOTI NG AND ROUTINE MAINTENANCE Pri nt i n g (Continue d) Smudge d st ain at the t op center of the pr inted pa ge. Make sure the paper is n ot too thi ck or no t curled. (See About paper on page 1- 10. ) Printin g app ears dirty o r ink seems to run.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 11 Printing Received Faxes (Cont inue d) Receiv ed colour fax prints only in black a nd whi te. Replace the col our ink c artridges that ar e empt y or nearl y empty, and then ask the other per son to send the colour fax again.
12 - 12 TROUBLE SHOOTI NG AND ROUTINE MAINTENANCE Handling Incoming Ca lls The machin e ‘Hear s’ V oice as CNG T one. If your mac hine is set to Fax De tect ON, it is m ore sensi tive to sounds . Your machi ne may mi stakenly interp ret certai n voices or music on the line as a ca lling fax m achine and res pond with f ax receiv ing tone s.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 13 Phot oCaptur e Cente r ™ Diff i cult ies (MFC -3340 CN only) Removabl e Disk does not work prope rly. a) H ave you i nstall ed the Wi ndow s ® 2000 upd ate? If not, d o the fo llowing: 1. Disconnec t the USB c able.
12 - 14 TROUBLE SHOOTI NG AND ROUTINE MAINTENANCE Co mpa tib ili t y If you are havin g diff i c ulty s endi ng or re ceiv in g a f ax due to poss ib le i nter fe ren ce on th e ph on e lin e, we re com me nd tha t yo u ad jus t th e Equalization f or compatibility.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 15 How to im prove print q uality Cl eani ng th e prin t hea d To ensure good print quality, the machine will regular ly cle an the pr int head . Y ou ca n sta rt the c lea nin g pr oce ss ma nu ally if neede d.
12 - 16 TROUBLE SHOOTI NG AND ROUTINE MAINTENANCE C he cking t he prin t qu ali ty If fa ded or st re aked col our s an d tex t appea rs on yo ur ou t put, some of the nozz les ma y be clogge d. You can check this by printing the Pr in t Q ua lit y Chec k S heet a nd l ooki ng a t t he noz zle c hec k pa tte rn.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 17 8 Pres s 2 ( No ) for bl ack or thre e co lou rs wit h a pr obl em. Th e L CD sh ows: Pres s 1 ( Ye s ). The machine will start cleaning the print hea d. 9 Af te r cl eani ng i s fi ni she d, pr es s Colour S tart .
12 - 18 TROUBLE SHOOTI NG AND ROUTINE MAINTENANCE C hecki ng t he pr in ting al ign men t You s ho uld rar ely need to adj us t the pri nti ng a lig nme nt ho we ver, if a fte r t ran spor ti ng the mac hi ne y our pr int ed te x t bec o mes bl u rre d or ima ges b ecome faded t hen adj ustme nt may need t o be m ade.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 19 Chec king the i nk volum e You c an chec k t he in k that is lef t in th e cart ri dg e. 1 Pres s I n k Ma na gem e nt . 2 Pres s ▲ or ▼ to select Ink Vo lum e . Pres s Menu/Set . 3 Pres s ▲ or ▼ to select the colour you want to chec k.
12 - 20 TROUBLE SHOOTI NG AND ROUTINE MAINTENANCE Pac kin g an d shi ppin g the ma chi ne When ever you tr ans por t the m ac hi ne, us e the p ac king mate rial s th at ca me w it h yo ur ma c hin e. If you d o no t p ack the m a chine pro pe rl y, you could void your war ranty.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 21 4 C los e the to p cov e r. 5 U npl ug the mac h ine f ro m th e tele ph on e wal l so ck et an d rem ov e the te lepho ne li ne c ord fr om ma chine. 6 U npl ug the mac h ine fro m th e el ect ric al socke t .
12 - 22 TROUBLE SHOOTI NG AND ROUTINE MAINTENANCE 10 Pac k t he pr in ted m at erial s in the o rigi nal ca rton a s sho wn belo w. Do not p ack th e used ink c artr idg es i n t he ca r t on.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 23 Routine m a inte nance Clean ing th e Scan ner Unp lu g the mac h ine , cl ose t h e doc um ent s u pport an d th e do cum ent tr ay an d the n op en t he t op co ve r. C lea n the f la t wh ite pla te and th e gla ss s trip b elow the bar w ith isop r o py l alc oho l o n a l int - f ree clot h.
12 - 24 TROUBLE SHOOTI NG AND ROUTINE MAINTENANCE C lea ning the ma chin e Pr inte r Pl ate n WARNI NG ■ Be su re to unp lug the mach ine fr om the A C p ower outl et b efor e cle an ing th e pr int er plat e n. ■ Be c are ful not t o touch th e pa per feed star wheel s and enc oder film .
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 25 Rep la cing the i nk ca rtr idg es Your m achin e is eq uip pe d wit h a n ink do t coun te r. The in k d ot coun ter auto matica ll y mon itors the le vel of ink i n ea ch of the 4 car tr idg es.
12 - 26 TROUBLE SHOOTI NG AND ROUTINE MAINTENANCE 5 Remove the cartridge covers. 6 Each colour has its own correct position. Keep the ink cartridge in an u prigh t po siti on w hen you inse rt i t in to s lo t. Pr es s dow n on the in k car tri dge un til the ho ok snaps ov er it.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 12 - 27 7 If you r epl ac ed a n in k ca rtr idg e wh ile Ne ar Em pt y was displayed on the LCD, the LCD ma y ask you to ver ify that it was a br and new one. Exam pl e: D id Yo u Ch ange Bl ck? 1 .Y es 2.No .
12 - 28 TROUBLE SHOOTI NG AND ROUTINE MAINTENANCE Caution ■ Do n ot r emo v e i nk car tri d ges if yo u do no t n eed t o re pla ce th em. If you do so, it may r ed uce the ink quantity and the machine will not kn ow the q uan tity o f ink l eft i n th e car trid ge.
APPENDIX A A - 1 A Telepho ne services BT Cal l Sig n (F or U.K . Only ) Thi s ma chi ne f ea tur e le ts y ou us e t he BT Call Si gn su bsc ri ber ser vi ce w hich al lo ws yo u to ha v e at l eas t t wo sep ara t e tel eph one num b ers o n one phon e lin e.
A - 2 APPENDIX A Advanc ed receiv ing operati ons Opera t ion f rom ext ensi o n tel ephon es If you a ns wer a fa x ca ll on an e xt ens io n te le pho ne, or an ex ter nal telephone into the correct socke t on the machine, you can m ake your machine ta ke the call by using the Fa x Receive Co de.
APPENDIX A A - 3 Fax/ Te l m o de When the machine is in Fax/Tel mode, it will use the F/T Ring Time (p seud o/d oub le -ri ngi ng) to al ert you to p ick up a voi c e call . If you a re at an ex tensi on p hone, you’l l ne ed to li ft th e ha ndset dur ing the F/T Ring Tim e and t he n pr ess # 51 be twe en t he ps eudo / do ubl e rin gs .
A - 4 APPENDIX A Usi ng a co rdle ss ex tern al ha nd set If th e ba se un it of yo ur co rdl e ss te lep ho ne is con ne cte d (s ee page A- 5) an d you typi ca lly carr y t he c ord less ha ndse t el sewh er e, it is eas ier to answe r calls du rin g th e Ri ng Del ay.
APPENDIX A A - 5 Connectin g an external devi ce to your machin e Con nect ing an ex ter nal tel epho ne You c an conn ect a sep ara t e tel epho ne as sh own in t he di agr am below. When yo u are usin g an ext ern al or ex tens io n t ele phon e, the LC D shows Te leph on e ( FAX -18 35 C, MF C- 32 40C a nd MFC - 3340C N onl y) or E xt .
A - 6 APPENDIX A C onne ctin g a n ext ern al t eleph o ne an sw erin g de vice (TAD) Seq ue nce You m ay ch oose to co nnect an a ddi tion al answ eri ng d evic e.
APPENDIX A A - 7 When yo u are usin g a TAD , t he LC D show s T el ephon e (FA X- 183 5C, M FC-3 24 0C an d MFC -3 340C N on ly) or Ext . Tel in Use (F AX- 18 40C a nd FAX- 194 0CN onl y). Co nn ect i ons The ext ern al T AD m ust be c onne c ted as sho wn ab ov e.
A - 8 APPENDIX A Recor ding o utgo ing me ssage (O GM) on an exter n a l TAD Timing is i mportant in reco rding th is mess age. The me ssage sets up the w ays to han dle b oth ma nual an d aut o ma tic fa x recep tion. 1 Reco rd 5 secon ds of sil enc e a t the be gin nin g of your mess age.
APPENDIX A A - 9 Usin g exten sio n tele phon es (Fo r U.K . only) It ma y be tha t yo ur p rem i ses ar e al r eady wir ed w it h para l lel exte nsi o n tel epho nes, or yo u i ntend to a dd e xtensio n tel eph one s to your line , in add it ion to yo ur ma c hin e.
A - 10 APPENDIX A The se ph on es are no w co nn ect ed as exte rn al de vi ces as pe r pag e A -5, bec ause they are co nnect ed to th e fax mach ine via the T- co nn ect or. FAX EXTENSION SOCKET EXTENSION SOCKET MASTER SOCKET INCOMING LINE INADVISABLE CONNECTION OF EXTENSION SOCKETS Fig.
APPENDIX A A - 11 Mult i-l ine co nne ction s (P BX) Mo st of fi ces us e a cent ra l te le pho ne sy st em . Whi le it is ofte n relatively simple to co nn ect the machin e to a key system o r a PBX .
B - 1 APPENDIX B B On-scree n programmin g Your ma chin e is desi gned to be easy to u se w ith LCD on- scr een pr og ra mmin g us in g the na vi gati on k e ys. U ser -fr i endl y p rog ram mi ng he l ps y ou tak e fu ll adva nt age o f al l th e men u s el ect ion s yo ur machine has t o offer .
APPENDIX B B - 2 Nav igation ke ys You c an acces s t he me nu m ode by pre s sing Menu/Set . When yo u en ter the me nu , th e LC D sc roll s. Press 1 fo r Gene ral Setu p men u — OR — Press 2 fo.
B - 3 APPENDIX B Main Menu Subm enu M enu Selections Opti ons Descri ptio ns Page 1 . Gene ra l Setu p 1 . Mode T imer — 5 Mins 2 Mins 1 Min 30 Se cs (Defaul t for MFC- 3240C, MFC- 3340CN) 0 Sec (Defaul t for FAX-18 35C, FAX-18 40C, MFC- 1940CN) Off Sets t he time to return to Fax m ode.
APPENDIX B B - 4 1 . Ge nera l Setu p (Contin ued) 6 . P. Save Sett in g — On Off Customizes the Pow er S a ve key not to receiv e fax in power s ave conditi on. 1-7 7 . LC D Cont ra st — Ligh t Dark Adjust the c ontras t of the LCD. 2-9 2 . Fa x 1 .
B - 5 APPENDIX B 2 . Fax (Conti nued) 1 . Setu p Rece ive (In Fax mo de onl y) (Cont inue d) 5 . Au to Redu cti on On Off Red u ces the si ze of i ncom ing f ax es. 4-10 6 . Me mory Rece ive On Off Auto ma tical ly sto res any i ncoming faxes in its memor y if i t runs out of paper.
APPENDIX B B - 6 2 . Fa x (Contin ued) 3 . Se t Quic k- Di al 1 . One- To uch Dial Stores On e-Touch Dial numb ers, so y ou can dial by pressi ng one key (and St art). 5-1 2 . Spee d- Dia l — Stores Spe ed-Dial numbers , so you can dial by pr essing onl y a few key s (and Star t).
B - 7 APPENDIX B 2 . Fax (Conti nued) 7 . Setu p TA D (FAX -1940CN onl y) 1 . OG M TA D Mess ag e F/T Me ss ag e Play /Record or erase the outgo ing mess age. 7-2 2 . IC M Max. Tim e 180 120 60 30 Selec t the max imum length o f incom ing mess ages. 7-6 3 .
APPENDIX B B - 8 3 . Co py (Contin ued) 4 . Co lor Adju st 1 . Red R: - + R: - + R: - + R: - + R: - + Adjusts the amou nt of Red in c opies. 9-13 2 . Gree n G: - + G: - + G: - + G: - + G: - + Adjusts the amou nt of Green in copies . 3 . Blue B: - + B: - + B: - + B: - + B: - + Adjusts the amou nt of Blue i n copies.
B - 9 APPENDIX B 4 . P hotoCa pture (Conti nued) 5 . Colo r Enha nce On Off 1.Wh it e Bala nce - + - + - + - + - + Adjus ts the hue of the white ar eas. 10-10 2.Sh ar pn ess - + - + - + - + - + Enhanc es the de tail of t he image. 3.Co lo r Dens ity - + - + - + - + - + Adjusts the to tal amount of colour in th e im age .
APPENDIX B B - 10 4 . LA N (FAX-1940C N only) 5 . LA N (MFC-334 0CN only) 1 . Se tup TCP/ IP 1 . BOOT Meth od Auto Stat ic RARP BOOT P DHCP You can choose t he BOOT me thod that best suits you needs . Se e Ne t w o r k Us er ’ s Gu i d e on t he CD - R OM 2 .
B - 11 APPENDIX B 4 . Prin t Repo rts (MFC- 3240C only ) 6 . Prin t Repo rts (MFC- 3340CN only ) 1 . Help L ist — — You c an print thes e lists a nd repor ts. 8-3 2 . Quic k- Dial —— 3 . Fax Jour nal —— 4 . XMIT Veri fy —— 5 . User Sett ings (MFC- 3340 CN onl y) —— 6 .
APPENDIX B B - 12 0 . In itia l Setu p (Contin ued) 0 . Lo cal Lang ua ge (For Cz ech and Hunga rian) — Czec h Hung ar. Engl ish Allows you to c hange the LCD L anguage for your coun try. See Qu ick Setu p Gu ide 0 . Lo cal Lang ua ge (F or Norwegi an, Swe dis h, Danish and Finn ish) — Norw eg.
B - 13 APPENDIX B Enteri ng Te xt When you are setti ng c er tain menu selec tio ns, su ch as t he S tat ion ID, yo u m ay ne ed to ty pe te xt into the m ach ine. Mos t numb er keys have th ree or four le tters prin ted a bove th em. The keys for 0 , # and do not ha ve pr i nted let ter s be cau se th ey ar e use d for spe ci al ch ar act ers.
APPENDIX B B - 14 Spec ial char acters a nd symbo ls Press , # or 0 , a nd the n pr es s or t o mov e th e c urso r un de r the sp ecia l ch ara c te r or sy mbo l y ou wa nt. T he n pr ess Men u/ Se t to select it. Pr ess for (sp ace) ! " # $ % & ’ ( ) + , - .
G - 1 GLOSSARY G ADF ( automatic document feeder) Th e d ocum e nt can be plac ed in the ADF an d scan ne d on e pa ge at a time auto mati cal ly. Auto R eduction Reduces the size of incoming faxes.
GLOSSARY G - 2 Coding method Me th od of c od ing the i n for ma ti on co nt ai ne d in the docume nt. All fax mach ines must use a min imum standa rd of Mo dif ie d Huf fman (M H).
G - 3 GLOSSARY Fa x Re ce iv e Cod e Press this code ( 5 1 ) w hen yo u an sw er a fax cal l on an ex te nsio n or ex ter nal phon e. Fax Storage Y ou can store faxes in memory. Fax tones T he signal s se nt by sen din g an d rec eivi ng fa x mac hin es while communica ting informati on.
GLOSSARY G - 4 One-Touch Keys on the mach ine’s control panel whe re you can store numbe r s fo r easy dialling. You can sto re a second numbe r on eac h key if you p ress Sh ift and the O ne-Tou ch Ke y to geth er. Out of Paper Re ception Receives fa xes into th e machine’ s mem or y whe n th e mach i ne is out of pa per .
G - 5 GLOSSARY Ring Delay T h e n umb er of r in gs be for e th e mac hi ne ans we rs in Fax O nl y , Fa x/Te l an d TA D:Ms g Mgr (FAX-194 0CN only) mode.
SPECIFICATIONS S - 1 S Product des cription Gen eral Speci f ica ti on s Memo ry Capa cit y 8 MB (FAX -183 5C, FAX-1840C and M FC-3240C) 16 M B (FAX-1940 CN and MFC- 3340CN) Automatic Document Feeder .
S - 2 SPECIFICATIONS Dimensions Weight 5 kg Noise Operating: 42.5 t o 51 dB* * It depends on prin ting con ditions Temper ature Operating: Best Print Quality: 105 - 35 °C 20 - 33°C Humidit y Operati.
SPECIFICATIONS S - 3 Print media Copy Paper Input Paper Tray ■ Pa per type: Plain p aper, inkjet pa per (coate d paper), g lossy paper* 2 , transp arenci es* 1 * 2 and envelopes ■ Pa per size: Letter , Legal* 3 , Executiv e, A4, A5, A6, J IS_ B5 , envel opes ( commer cial No.
S - 4 SPECIFICATIONS PhotoCapture Cent er ™ (MFC-3340 CN only) Availa bl e Medi a Compac tFlas h ® Version 1.0 (Microdr ive ™ is not c ompatible) (Comp act I/O card such as Compac t LAN card and Compac t Modem car d a re not suppor ted.) SmartM edia ® (3 .
SPECIFICATIONS S - 5 Fax Co m pat ibil ity ITU -T Gr oup 3 Cod ing System MH/M R/MMR/ JPE G Mode m Speed Auto mati c Fallb ack 14400 bps (FAX -1835 and FAX-1840C ) 33600 bps ( FAX-194 0CN, MFC-3 240C .
S - 6 SPECIFICATIONS Scanner (MFC-3 240C and MFC-33 40CN only) Me mo r y T r an s mi s si o n Up to 480* 1 / 400* 2 pages (FAX-1940CN, M FC-3340CN) Up to 300* 1 / 250* 2 p ages (FAX- 1835C, FAX- 1840C.
SPECIFICATIONS S - 7 Printer For FA X-18 35C , FAX- 184 0C an d FAX -194 0CN , yo u c an dow nlo ad th e Brot her Pr int er D riv er f rom the Brot her So lutio ns C ente r.
S - 8 SPECIFICATIONS Interfac es Compute r requirements USB A Fu ll-Speed USB 2 .0 cab le that i s no longer t han 2.0 m* * Your m achine has a Full -Speed U SB 2.0 inter face. T his interfa ce is com patible with Hi-Spee d USB 2.0; howev er, the maximu m data tr ansfer rate will be 12 Mb its/s.
SPECIFICATIONS S - 9 Consumab le items Ink The m achine u ses indivi dual Blac k, Yell ow, Cyan and M ag enta ink cartridges that are separate from the print head ass embly.
S - 10 SPECIFICATI ONS Network (LAN) (FAX-194 0CN and MFC-3340 CN only) LAN You can con nect your mach ine to a network for Netwo rk Printing, Networ k Scanning and PC Fax Send. A l so i nclude d is B rother BRAdm in Profes sional Network Ma nagement software.
SPECIFICATIONS S - 11 Optiona l External W ireless Prin t/Scan Serv er (NC-220 0w) (MFC -3240C an d MFC-334 0CN only) NC- 2200w Externa l Wi reless Print/Sca n Server (Optional) Con necting t he opt ional Ex ternal Wireless Pri nt/Scan Server (NC- 2200w) to you r machine will allow yo u to print a nd scan ov er a wi reless netw ork.
I - 1 I NDEX Inde x A Access codes, storing and dia lling . .... ....... .... ....... .... ... 5 -6 ADF ( a utom atic docu men t feed er) ..... ....... ....... .... 1-8, 3-4 Answeri ng machin e (TAD) . . . A- 6 conn ect ing . ........ ....... .... ...
INDEX I - 2 Document jam .. ........... ....... ....... ...... 12-5 Du al A ccess ..... ........ ... ........ 3-8 E ECM ( Error Corre ction Mo de) ...... .... ....... .... ....... .. 1-21 Enve lopes . .... ....... ....... ...... 1-14 Equ alizat ion ..
I - 3 I NDEX G Gray scale . ....... .... ...... S- 5, S-6 Grou ps for Br oa dcas tin g . ... 5 -4 H HE LP LC D messag e s ..... ........ ... B-1 usin g naviga tion key s ... B-2 Men u Tab le ........ ...... B-1 , B-3 Hold ... ........ ....... ....... .
INDEX I - 4 Cropp ing ..... ... ........ ... .... 10 - 12 Defaul t Se ttings ..... ....... .. 10-9 DPOF pr intin g ....... ....... .. 10- 8 Memo ry St ick ® .......... ...... 10-1 Printi ng ima ges ..... ... ...... 10-6 Printi ng Ind ex ........ ....
I - 5 I NDEX S Safety Instru ctio ns ... ..... iii, 11 - 2 Setup Da te and Time ...... ........ ... 2-1 Sta ti on I D (f ax he ad er) ente ring text .... ....... .... ... 2 -2 Ship pin g the machi ne ..... 12 -20 Spee d-Di al chan gin g .... .... ....
REMOTE RETRIEVAL ACCESS CARD R - 1 Remote Retrieval Acc ess card (FAX-1 940CN o nly ) If you plan to ret rieve voic e o r fa x mes sages while aw ay fr om your machine, car rying the Re mote Retrieval Access Card printed b elow will serve as a convenient reminder of the retrieval procedures.
R - 2 Check Receiving Status Press 9 7 then for Fax messages , press 1 . Voice messages , press 2 . 1 long beep — Received message 3 short beeps — No messages Change Receive Mode Press 9 8 then for TAD, press 1 . Fax/Tel , press 2 . Fax Only , press 3 .
REMOTE RETRIEVAL ACCESS CARD R - 3 Remote Retrieval Acc ess card (F AX- 183 5C, FA X-1 840C , MFC -32 40C an d MFC-33 40C N only ) If yo u plan t o receive f ax messa ges while awa y from yo ur machin e, carrying the Remote Re trieval Access Card printed below wi ll serve as a c onve nie nt remi nde r of t he r etri e val pr oc edur es .
R - 4 Press Menu/Set , 2 , 5 , 3 . fax number where you want your fax messages forwarded followed by . Program Fax Forwarding Number, press 4 . Enter the new Turn Fax Storage On , press 6 . R ETRIEVE A F AX Press 9 6 then to Retrieve all faxes , press 2 , then enter the number of remote fax machine followed by .
This machine is approv ed f or use in the countr y of purchase only , local Brother companies or their dealers will only suppor t machines purchased in their own countries. UK/IRE/SAF/P AN NORDIC LF7535004 1 Vi sit us o n the Worl d Wid e Web http: //www.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Brother MFC-3340C c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Brother MFC-3340C - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Brother MFC-3340C, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Brother MFC-3340C va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Brother MFC-3340C, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Brother MFC-3340C.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Brother MFC-3340C. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Brother MFC-3340C ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
