Manuel d'utilisation / d'entretien du produit J6710DW du fabricant Brother
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BASIC USER’S GUIDE MFC-J6 510DW MFC-J6 710DW Vers ion A USA/CAN.
If y o u need to call Cust om e r Service Ple ase c omplet e the follo wing in forma tion f or fu ture re fer ence : Mo del N umb er : MF C-J65 10D W an d MF C-J6 71 0DW (Cir cle yo ur mod el num ber) Seri al N umber : 1 Dat e o f Pur c h a se : Pl ac e o f P u r ch as e : 1 The seria l numb er is on th e ba ck of the unit.
i Brother numbers IMPORT ANT For technic al help, you must ca ll the country wher e you bought the machine . Calls must be made fro m within t hat countr y. Re giste r your pr odu ct By register ing your product wit h B rother Internationa l Corporat ion, you will be recorde d as the origina l owner o f the prod uct.
ii Orde ring ac ces sorie s an d supp lies For b est quality results use only g enuine Br other acc essories, whic h are av ailable at mos t Broth er retail ers. I f you cannot find the access ory you nee d and you have a Visa, Mast erCard, Dis cover, or American Expre s s credit c ard, you can orde r accessor ies dir ectly f rom Brot her.
iii Descri ption Item Multipurpo se Paper - P lain Paper (Letter size / 500 shee ts) BP60 MPLTR (USA only) Matte Inkjet P aper (Letter size / 25 sheets ) BP60 ML (US A only ) Plain Inkjet P aper (Ledg.
iv Notice - Disc laimer of Warra nties (USA and Canada ) BROTHER 'S LI CENSOR(S ), AND T HEIR D IRECTORS , O FFICERS, EMPLO YEES OR AGEN TS (COLLECTI VELY BRO THER'S LICENSOR) MAK E NO WARR .
v Compilati on and Public ation Notice Under the s upervision of B rother Indust ries, Ltd. , this manual ha s been compiled an d publi s hed, covering the lat est product desc r ipti ons and specificat ions. The contents of this man ual and the specificat ions of this pro duct are subject to change wit hout notice.
vi User's Guide s an d where do I find it? Which manual? What' s in it? Where is it? Safe t y an d Le ga l Read this Guide first. Pl ea se read the Safety Instructions bef ore you set up your m achin e. See th is Guide for trademar ks and legal limitations.
vii Table of Conte nts (BASIC USER’S GUIDE) 1 Gene ral info rmat ion 1 Usi ng th e do cum en tat io n ..... .. ... .. .. .. ... .. .. ... .... ... .. .. ... .. .. ... .. .. ..... .. ... .. .. ... .. .. ... .. ..... .. .. . 1 Sym b ols and c on ve nti ons u se d in the doc um e nta tio n .
viii 4S e n d i n g a f a x 3 3 How to send a fax ..... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... 33 St op fax in g .. .. .. ... .. .. ... .. .. ..... .. ... .. .. .. ... .. .. ... .... ...
ix 7 Dial ing an d st ori ng numb ers 51 Ho w to dia l . ... .... ... .. .. ... .. .. ... .. .. ..... .. .. ... .. .. ... .. .. ... .... ... .. .. ... .. .. ... .. .. ..... .. ... .. .. ... .. .. ... .. . 5 1 Manual dialing ..... ......... ....... ...
x A Rou tine mai nte nan ce 67 Replac ing the ink cartri dges . ....... ........ ..... ....... ....... ....... ....... ....... ....... ....... ..... ..... 67 Cleaning and c hecking th e machin e ..... ....... ....... ....... ....... ...... ....... ...
xi Table of Conte nts (ADVANCED USER’S GUIDE) The Advanced User ' s Guide ex plains the foll owing feature s and operation s. You can view the Adv anced User's Guide on the Document ation CD-RO M .
xii.
1 1 1 Using the d ocumentation 1 Thank you for buying a Bro ther machine! Reading t he documentati on will help you make t he most o f yo ur machin e. Symb ols a nd c onve ntio ns us ed in the do cum ent ati on 1 The followi ng s ymbol s and conventions are used thr oughout the d ocumentation .
Chapter 1 2 Acces sing the A dva nce d U ser ’s Gui de, Softwa re User ’s Gui de, Ne twork Us er’s Guide a nd Network Glo ssa ry 1 This B asic User’s Guide does not cont ain all the inf ormati.
Gener al informat ion 3 1 Note • (Windows ® users only) Your Web browser m ay displ ay a yellow bar at the top of the page th at contains a securit y wa rning about Act ive X control s. For the page to displ ay correct ly you mus t click on the bar, cli ck Allow Bl ocked Conte nt , then click Yes in the Securi ty Warning dialog box .
Chapter 1 4 Acces sing Brother Support (Windows ® ) 1 You can fi nd all the contac ts you will need , such as Web suppor t (Brother Solu tions Cente r), C ustomer S er v ice and Br other Author ized Servic e Centers in Brot her num be r s on page i and on the Installat ion CD- R O M .
Gener al informat ion 5 1 Acces sing Brother Support (Ma cintosh) 1 You can find all the contac ts you will need, such as W eb s upport (Br other Sol utions Center) on t he Inst allation CD-ROM.
Chapter 1 6 Contro l panel ov ervie w 1 Note Most of the i llustrations in t his Us er’s Guide show the M FC-J6710DW . MFC- J6510DW 1 MFC- J6710DW 1 Fax Preview:OFF 00 9 1 2 8 7 Fax Preview:OFF 00 9.
Gener al informat ion 7 1 1 1 0:2 0:2 9 0 1.01.2011 1.01.2011 01.01.2011 10:29 Fax Mem. 6 3 5 4 1 1 0:2 0:2 9 0 1.01.2011 1.01.2011 01.01.2011 10:29 Fax Mem.
Chapter 1 8 1 Fax, T elepho ne and Copy k eys: Duplex Cop y Press this key to copy on both sides of the paper. Ni n1C o p y Press thi s key to m ake N i n 1 or P oster cop ies . Fax Preview Lets you pr eview incoming and outg oin g faxes on the L CD.
Gener al informat ion 9 1 6 S t o p / E x i t Stops an o peration or exits the me nu. 7 L C D (Liquid Crystal D isplay) Displa ys messages on the screen t o help y ou set up an d use y our mac hine. Also, you can adj ust the an gle of the LC D screen by l ifting it.
Chapter 1 10 B asic O pera tion s 1 The followi ng steps show ho w to change a sett ing in the machine . I n this exampl e the Mode Timer s etting is chang ed from 2 minutes to 30 seconds. a Pres s Menu . b Pres s a or b to choose General Setup . Pres s OK .
11 2 2 L oading pape r and other print m edia 2 Note (MFC-J6710DW only ) For T ray #2, see Lo ading pape r in paper tray #2 (MFC-J6710 DW only) on page 14. Loa ding p aper in pa per tray #1 2 a Pull the pa per tray completely out of t he machine. Note If the paper support flap ( 1) is open, close it, and t hen clos e the paper s upport (2).
Chapter 2 12 b Open the output paper tra y cover (1). c With both hands , gently press and slid e the pa per l ength gu ide (1) and t hen the paper side guid es (2) to fit the paper size.
Loading p aper 13 2 Note When you put Photo L siz e into the paper tray , you need to release t he hinges on both sides of the output pape r tray cover, and push the cover ov er. And then slide the paper lengt h guide. f Gentl y adjust the paper s ide guides to fit the p aper w ith both hands.
Chapter 2 14 i While holdi ng the paper tray in place, pull out the pape r support (1) until it clicks, and then unfold the paper support flap (2). Note Before you shorte n Tray #1, take th e paper out of the tr ay. Then shorten the tray by pres s ing the univer sal guide relea se button (1).
Loading p aper 15 2 b Open the paper tray c over (1). c Using both hands, gen tly pr ess an d slid e the paper le ngth guide (1) and then the pape r side gui des (2) to fit the paper size. Make sure that t he triang ular marks (3) on the paper leng t h guide (1) and paper side guid es (2) line up wit h the marks for the p aper si ze you are using.
Chapter 2 16 Note Be careful t hat you do not push the paper in too f ar; it m ay l ift at t he back of th e tray and cause feed problem s . g Close the pa per tray cover. h Slowly push the paper t ray back int o the machine. i Do one of the following: If you are us ing Ledger, Legal or A 3 size pape r, go to step j .
Loading p aper 17 2 l Close the outpu t paper tray cover and slowly pus h th e paper t ray i nto the machine. m Pull out the paper s upport (1) until it clicks and u nfold the paper support flap (2). Note If you are finished usin g Ledger, Legal o r A3 si ze pap er and wan t to use a small er paper si ze, take the paper out of the t ray.
Chapter 2 18 Loading p aper in the manua l fe ed s lo t 2 You can load spec ial print media one at a time into this slot. U se t he manual f eed s lot to pri nt or c opy on envelopes , labels or thick er paper . Note The mac hine au tomaticall y tu rns on the Manual Feed mode when you p ut paper in the manu al feed slot .
Loading p aper 19 2 d Using both hands gent ly adjust the manual feed slot pap er gui des to fit the paper. Note • DO NOT pr ess the paper guides too tightly agains t the paper. Doing this ma y cause the paper to fo ld. • Place the pa per i n the cente r of the manual feed slot bet ween t he paper guides .
Chapter 2 20 Loading env e lopes and postca rds 2 Abo ut en ve lo pe s 2 Use envelop es that weigh from 20 to 25 lb (80 to 95 g/m 2 ). Some envelopes need margin settings to be set in the applicat ion. Make sure yo u do a t est pr int first before pr intin g many envelo pes.
Loading p aper 21 2 b Put env elopes or postcards i n the paper tray with the address side do wn an d the leading edge in fi rst as shown in the illus tration. Using both hands , gently press a nd sl ide the paper length guide (1) and paper side guides (2) to fit the si ze of the envelopes or pos tcards.
Chapter 2 22 Pri nt ab le ar ea 2 The print able area depe nds on the sett ings in the applicati on y o u are using . T he figures below sho w the unprint able areas on cut sheet paper and enve lopes. The machine can pri nt in t h e sha ded areas of cut sheet paper only when the Border less print feature is available and turne d on.
Loading p aper 23 2 Paper s ettings 2 Pap er Si ze and Ty pe (MFC -J651 0DW) 2 Pap er Ty pe 2 To get the be s t prin t qualit y, set t he machine for th e type o f paper you a re usi ng. a Press Pape r Set ti ng . b Press a or b to choose Paper Type .
Chapter 2 24 Pa per Si ze an d Ty pe (MF C -J 67 1 0D W ) 2 To get the best print qual ity, set the machine for the t y pe of paper yo u are using . You can use eight sizes of paper for printi ng cop ies: Letter, Legal, Ledger, A4, A5, A3, Execut ive and 4 6i n .
Loading p aper 25 2 Tray use i n Fa x mod e (MFC-J6 710DW only ) 2 You can chang e t he def ault tr ay the mac hine will us e fo r printing received f axes. Auto Select wi ll allow your machine t o take paper from Tray #1 f irst , or from Tray #2 if: Tray #2 is set t o a dif ferent p aper size that is more sui table for the received f axes.
Chapter 2 26 Accep table paper and other print medi a 2 The print qualit y can be affected by the type of paper you use in t he machi ne. To get t he bes t print qualit y for t he s ettings you have c hosen, al ways set the Paper Typ e to match the type of paper y ou load.
Loading p aper 27 2 Ha ndling and us ing prin t me d ia 2 Stor e paper i n its or iginal pa ckaging, and keep it seal ed. Keep the pa per flat and away fro m moistu re, direct sunl ight and heat. Avoid to uching the shiny (coat ed) side of photo paper.
Chapter 2 28 Choosing t he right print m edia 2 Paper t yp e an d siz e f or ea ch ope r ati on 2 1 Ma nu al Feed Sl ot on ly Pa per T ype Paper Size Usag e Fax Co py Ph ot o Ca pt ur e Printer Cut S heet Ledger 11 17 in. (279.4 4 31.8 mm ) Yes Yes Y es Yes Letter 8 1/2 11 i n.
Loading p aper 29 2 Pape r capac ity o f th e pa per t rays 2 1 Up t o 25 0 s heet s of plai n p ap er 20 l b (80 g/ m 2 ). Pap er we ight an d thi ck ness 2 1 BP 71 69 l b (2 60 g /m 2 ) pape r is esp eci all y de si gned f or B rot he r in kjet mac hi nes.
30 3 How t o l o ad documents 3 You can send a fax, mak e copies , and scan from the ADF (auto m atic doc ument feeder) and f rom t he sca nner glas s. Using the ADF 3 The ADF can hol d up to 35 pages and fee ds eac h shee t indivi dually. Use st andard 20 lb (80 g/m 2 ) paper and always fan the pages before put ting them in the ADF.
Loadi ng docume nts 31 3 Us ing the scann er glass 3 You can use the sca nner glass to fax, copy or scan pages of a book or one page at a time. Docu ment S ize s Su pp orte d 3 Ho w to lo ad docu ments 3 Note To use the scanner gla ss, the ADF m ust be empty.
Chapter 3 32 Sc anna ble a rea 3 The sc annable area depends on the settings in the appl ication you are using. The figur es below s how unscannabl e areas. 1 The un scanna ble are a is 0. 04 in (1 mm ) when you use th e A DF. Usa ge Do c u men t Si ze Top ( 1 ) Bo tt om (2) Le ft (3 ) Right (4) Fax Ledger 0.
33 4 4 How to send a fax 4 The followi ng s teps show how to send a fax. a When t he mac hine is i dle, the time appear s on the LCD. W hen you wan t to send a fax, or change f ax send or receive s ettings, pr ess the ( FAX ) key to illum inate it in blue.
Chapter 4 34 c You can chang e the followin g fax sending setti ngs. Pr ess FAX and th en press a or b to scroll th rough the fax settings. When the s etting you wan t is highlight ed, th en press d or c to c hoose your opti on, and press OK . (Basic User's Guide) For details c hanging the followi ng fax sending setti ngs, see pages 35 to 36.
Sending a fax 35 4 Se tti ng sc an ne r gla ss siz e for faxi ng 4 When documents are A4 size, you need to set the Scan Size to A4. If you do not, the bottom p ortion o f the faxes will be mi s si ng. a Press ( FAX ). b Press a or b to choose Glass ScanSize .
Chapter 4 36 Tr ansmis sion Ver ifi catio n Rep o rt 4 You can use the Tran smission Verif ication Repor t as proof that you sent a fax. This rep ort lists t he sen der’s name o r fax number, the t ime and dat e of t ransmission, duration o f trans mission, n um ber of pages s ent, an d wheth er or not the transmission was successf ul.
37 5 5 Re ceiv e Modes 5 Choo se th e co rrec t R eceive Mode 5 The correct Receive M ode is d etermined by the external dev ices and telephone subscriber service s (Voice Ma il, Distinct ive Ring, etc. ) you have (or will be using) on the sam e line as the Brother mac hine.
Chapter 5 38 To set the recei ve mode f ol low t he inst ructions below: a Pres s Menu . b Pres s a or b to choose Initial Setup . Pres s OK . c Pres s a or b to choose Receive Mode . d Pres s d or c to choose Fax Only , Fax/Tel , External TAD or Manual .
Rec eiving a fax 39 5 Using Rec eive Modes 5 Some receive modes answer automat icall y ( Fax Only and Fax/Tel ). You may wa nt to change the ring delay before using these modes. (See Ri ng Delay on page 40.) Fa x Onl y 5 Fax Only mode will automat ically answer every call as a fax call.
Chapter 5 40 Recei ve Mode settin gs 5 Rin g De l a y 5 The Ring Delay sets the number of times the machi ne ring s befo re it ans wers i n Fax Only or Fax/Tel m ode. If you have exter nal or extens ion t elephones o n the same line a s the machi ne , keep t he r ing de lay sett ing of 4r i n g s .
Rec eiving a fax 41 5 Easy Recei ve 5 If Eas y Re ceive is On : 5 The machine can rece ive a fax automat icall y, even if you answer the call. When you s ee Receiving on the LCD o r hear a cli ck on the phone lin e through t he hands et you are using, jus t replace the handset.
Chapter 5 42 b Pres s a or b to choose the fax yo u want to see . Pres s OK . Note • I f your fax is larg e there ma y be a delay before it is dis played on the LCD. • T he LCD will show the cur rent page number and total page s of the fax message.
43 6 6 T elephone s ervic es 6 Your mac hine suppo rts t he Call er ID and Distinc tive Rin g subscr iber t elephone service s that some tele phone companies offer.
Chapter 6 44 D isti ncti ve Ring 6 Dis tinctive Ring is a function of your Brother machi ne that allows a p ers on wit h one li ne to recei ve fax and voi ce call s thr ough tw o diff erent p hone num bers on that one li ne.
Telephone services and external de vices 45 6 Note Ring Patte rn #1 is often called Short -Short and is the most commonly used. If the rin g patt ern you received is not on thi s c h art , plea se call y o ur tel ephone company and as k for o ne tha t is shown .
Chapter 6 46 Connecti ng a n ex ternal TAD (telephone answer in g device ) 6 You may choo se to c onnect an ex ternal ans wering device. Howev er, when you have an external TAD on the same t elephone line as the machi ne, t he TAD an swers all cal ls and the mac hine “listens ” for fax ca lling (CN G) tones.
Telephone services and external de vices 47 6 Co nne ctions 6 The external TAD mu s t be plugged int o the jack labele d EXT. Your mach ine cannot work properly if you plug the TAD i nto a wall jack (unless you are using Dist inctiv e Ring). a Plug the telep hone line cord from the telepho ne wall j ack int o the j ack labe led LINE.
Chapter 6 48 Multi-li ne connections (PBX) 6 We sugges t you ask the compan y who ins talled your P BX to connect you r machi ne. If you have a multi lin e system we suggest you ask the ins tall er to connect t he unit to the last line on the system. T his p revents the machi ne being ac tivated each ti m e the system receives telephone calls.
Telephone services and external de vices 49 6 Usin g ex tern al and exten si on te leph ones 6 Using extensio n telephones If you answer a fax call at an extens ion telephone, y o u can make your machine receive the fa x by pressi ng the F ax Recei ve Code l 51 .
Chapter 6 50 Ch angin g th e r emo te co des 6 The preset Fax Recei ve Code i s l 51 . The pre set Telephone Answer Code is #5 1 . If you want to, you can r eplace t hem wi th your own c o de s . a Pres s Menu . b Pres s a or b to choose Fax . Pres s OK .
51 7 7 How to dial 7 Ma nual dial in g 7 Press all of the digit s of the fax or telephon e number. One Touch D ia ling 7 Your mac hine has 8 One Touch keys wh ere you can store 16 f ax or telephone numbers for automati c dia ling. Press the One T ouch key that stores the number you want to call.
Chapter 7 52 Se arch 7 You can se arch for names you have stored i n the One T ouch and S peed Di al me m ory. a Pres s ( Phon e B ook ). Or, you can press ( FAX ) and t he n pr es s a or b to ch oose Phone Book and pr ess OK . b Pres s a or b to choose Search .
Dialing and s toring n umbers 53 7 Storing numb ers 7 You can set up your machine to do the followin g types of easy di aling: One Touch, Speed Dial and Group s for broa dcasting faxes.
Chapter 7 54 Storing Sp eed D ial num bers 7 Name s and numbers can be stor ed in 2-digi t Spee d Dial loc ations. You can store up to 100 differ ent Spe ed Dial num bers . When you dial you will only have t o pr ess a few keys (f or ex am p le : ( P h one B oo k ), Search , OK , the 2 -digi t number, and Bl ack Start or Co lo r S ta r t ).
Dialing and s toring n umbers 55 7 e If you want to chang e the name, press a or b to choose Name , t h en pr e ss c and enter the new name us ing the dial pad (up to 16 characte rs).
56 8 How to copy 8 The followi ng steps show t he basic copy oper ation. For det ails about each option , see the Advanc ed User’s Guide . a When you want to make a copy, pr ess ( COPY ) to il luminate it in blue . Make sur e you are in copy mode.
Making c opies 57 8 Copy setti ngs 8 You can change the foll owing copy s ett ings. Pre ss COPY an d then press a or b to scroll through t he c opy setti ngs. Wh en the setting you want is highl ighted, then pres s d or c to choose your option, and press OK .
Chapter 8 58 Tray Sel e ct (M FC-J 67 10 DW on l y) 8 You can change th e tray temporar ily for the nex t copy. T o change the default tray sett ing see T ray use in Copy mode (MFC-J6710DW onl y ) on pag e 24. a Pres s ( CO PY ). b Load your docum ent.
59 9 9 PhotoCapture Cente r™ o peration s 9 Even if your machine is not connected to your computer, you c an print photo s direct ly f rom digital camera me dia or a US B Flash m em ory drive. (See Pr in t Imag es on page 62.) You can scan documents and sav e them direct ly to a memory card or US B Flash memory drive.
Chapter 9 60 Getting star ted 9 Firm ly put a m emory car d or USB Flash memory driv e into the proper slot. 1 USB Fla sh m emory d riv e IMPORT ANT The USB direct int erface supports only a USB Flash memory drive, a PictBr idge com patibl e camera, or a digital cam era that use s the USB mass storage st andard.
Pho toCap ture Center ™: Pri nting photos fr om a m emor y card or USB F lash memor y drive 61 9 IMPORT ANT DO NOT inse r t a Memory S tick Duo™ into the lo wer SD slot. Doi ng this, may cause damage to t he mac hine. PHOTO CAPTURE key lights: PHOTO CAPTUR E light is on, the memory ca r d or USB Flash memory drive is properly inse rted.
Chapter 9 62 Print Ima ges 9 View Photos 9 You can prev iew your photos on the LCD before you print them. If your ph otos are l arge fil es ther e may b e a delay befor e each phot o is display ed on t he LCD. a Make sure you have put th e memory card or USB Flash memo r y drive in the proper slot.
Pho toCap ture Center ™: Pri nting photos fr om a m emor y card or USB F lash memor y drive 63 9 How to scan to a me mo ry c ar d or USB F lash mem ory driv e 9 You can scan b lack & white and col or documents into a mem ory card or USB Fl ash memory drive.
Chapter 9 64 i Do one of the following: To change the f ile name, go to step j . Press Black Start or Color Star t to star t scanning withou t c hanging addit ional s ettin gs. Note If you are using t he scan ner gl ass of t he machine you ca n change the glass s can size.
65 10 10 Prin ting a document 10 The machine can rec eive data from your computer and pr int i t. To print f rom a computer, instal l the printer driv er. (Se e Printing for Windows ® or Print ing and Fax ing for M acintosh in th e Softwa r e Us er’s Guid e for d etails a bout t he print setti ngs.
66 11 Scann ing a docum ent 11 There ar e s eve ral ways to scan documents. You can use t he SCAN key on t he mach ine or the sc anner drivers on your comp uter. a To use th e machine a s a scanner , insta ll a scanner dri v er. If the machine is on a Network , configure it with a TCP/IP address.
67 A A Replac ing the ink cartridges A Your mac hine is equipped wit h an ink dot counter. The ink dot counter automatical ly monitor s the level of ink in eac h of the four cartri dges. When t he machin e detect s an ink cartri dge is runni ng out of i nk, the machine will tell you wit h a message on the LCD.
68 d Turn the green re lease lever on the orange p r o tective packing (1) clockwise until i t clicks to rele ase the va cuum s eal. Then rem ove the oran ge protect ive packing as sho wn. e Each c olor has i ts o wn corre ct posit ion. Insert t he ink cartr idge in the di rection of the arrow on the label.
Routin e maintenan ce 69 A IMPORT ANT • DO NO T take out i nk cart ridges if you do not need to repla ce them. If you do so, it may reduc e the ink quant ity and the machine will not know the quanti ty of ink left in t he ca rtridge. • DO NO T touch the cartridg e inser tion slots.
70 Note In additi on to cleaning the scanner glass and glas s stri p with a non-flammable glass cleane r, run you r finger ti p over th e glass to see if you can feel any thing on it . I f you feel dirt or debris, clean the glass again concent rating on tha t area.
Routin e maintenan ce 71 A Ch ec king the prin t quality A If faded or streak ed colors and text appe ar on your output, som e of t he nozzle s may be clogged. Y ou can check t his by pri nting the Print Qualit y Check She et and looking at the nozzle chec k patte r n.
72 C hecki ng t h e p rin t ali gnmen t A You may ne ed to adjust t he print alignm ent aft er transpo r ting the mac hine if your pr inted text becomes blur red or images become faded . a Pres s Menu . b Pres s a or b to choose Ink . Pres s OK . c Pres s a or b to choose Test Print .
73 B B Error and Ma intena nce me ssa ges B As with any sophi sticated of fice prod uct, errors may oc cur and consumable i t ems may need to be replaced. If this happens , your machine ide ntifies the p roblem and sho ws a message. The most common error and mainte nance message s are shown below.
74 Cannot Detect You installed a new ink cartrid ge too quickly and the mac hine did not dete ct it. Take out the new i nk c artridge and re-ins tall it slowly un til it clic ks. If you are not us ing G enuine Br other Innobella™ i nk the m achine may not detect the ink cartri dge.
Troubleshoot ing 75 B DR Mode in Use The machine is set to Di stinctiv e Ring m ode. You can not change the Rec eive Mode from Manual to another m ode. Set Dis tinctive Ri ng to Off . (S ee Turning off D istincti ve Ring on page 45.) High Temperature T he pri nt head is too warm .
76 Ink A bsorber NearFull The ink absorbe r box or fl ushing box is nearly full. The ink a bsorber box or flu shing box will ne ed to be replac ed. C all Brother Custom er Serv ice or a Br other Authori zed Servi ce Center to ha ve your m achine se rviced.
Troubleshoot ing 77 B No Paper Fed T he ma chine is out of paper or paper is not pr operly l oaded in the pap er tray. Do one of the fol lowing: Refill the pa per in th e paper tray, and then p ress Black Start or Co lor S ta rt . Remov e the paper and load i t again and the n press Black S tar t or Color St art .
78 Out of Fax Memory The f ax memor y is full. Do one of th e follo wing: Cle ar the data in the memor y. To gain extra me mory, you can turn o ff Mem ory R ec eiv e. (S ee Turning off Memo ry Rec eive oper ations in chap ter 4 of the Ad vanced User’s Guide .
Troubleshoot ing 79 B Paper Jam [Rear] Pap er is jammed in the machi ne. Remo ve the jammed paper by following th e s teps in P aper is jamm ed at the bac k of the m ach ine on page 84 . Make sure the pap er length guide is set to the correct p aper siz e.
80 Wrong Tray Setting (MFC-J 6710DW ) The mac hine’s Pape r Size and T ray Use setti ngs do not m atch the s ize of paper in the tr ay you are using. 1P r e s s Tray S e tti ng , and ma ke sure the mac hine’s Pap er Size and Tra y Use se ttings m atch the s ize of paper in the tr ay yo u are us ing.
Troubleshoot ing 81 B Error animation B Error animat ions displa y step- by-step instruct ions when paper gets jammed. Y ou can read the steps at your own pace by pressing c to see the next step and d to go backward. Tran sfer r ing you r faxe s or Fa x Jour n al re por t B If the LCD shows: Unable to Clean XX Unable to Init.
82 Tran sf er r ing th e Fax Jo u rnal re po rt to an othe r f ax mach ine B If you have not set up your Station ID , y o u can not enter fax transf er mode. (See Set you r Stati on ID in the Qui ck Setup Guide .) a Pres s Stop/Ex it to interrupt the error t em p or ari l y .
Troubleshoot ing 83 B Docum ent is jammed insid e the ADF uni t B a Take out any pape r from the ADF that is not j ammed. b Lift the document cov er. c Pull the j ammed do cument out to t he right. d Close the docum ent cover. e Press Sto p/Ex it . Remo vin g smal l d ocume nts ja mme d in the ADF B a Lift the document cov er.
84 d Lift the Jam Clear fl ap, and remove the jammed paper. e Put th e pa per tray f irmly back in the machine. Note Make sure you pull out t he paper support until it cli cks. f Re-connect the power c ord. Note If there is a repeat paper ja m, a small piece of pa per may be stuc k in t he machine.
Troubleshoot ing 85 B d Close the J am Cl ear Co ver. Make sure the cover is cl osed properly . e Re-conne ct the power cord. P ap er i s j am med at t he fr on t a nd ba ck of the ma chine B If the LCD shows Paper Jam [Front, Rear] , f ollow these steps: a Unplug th e machine f rom the AC powe r outlet.
86 d Lift the flap, and remove the jammed paper. (With trays r emoved , go to step e .) e Open t he Jam Clear Cov er ( 1) at the back of the machine. f Pull the j ammed pape r out o f the machine. g Close th e Jam Clear Co ver. Make sure the cover is closed prope rly.
Troubleshoot ing 87 B i Using both hands, use the f inger holds on each side of the machin e to lif t t he scanner c over (1) into th e open pos ition.
88 Addi tion al pa per ja m clea r opera t ions B a Using both hands , use the finger hold s on eac h side o f the machine to l ift the scanner co v e r into the open positio n. Note If the prin t head is at the righ t corner as shown in the illus trati on, hold down Stop/Ex it until the print head moves to the middle .
Troubleshoot ing 89 B f Re-conne ct the power cord. The pa per you place d in t he manual feed slot will be f ed throug h the m achine and ejected. g Using both hands, use the f inger holds on each side of the machin e to lif t t he scanner cover into the op en positi on.
90 Troubleshooting B IMPORT ANT For technic al help, you must call the count ry where you bought the machine. Calls must be made from with in th at country. If you think there is a prob lem with your m achi ne, check the chart below and foll ow the troubl eshoot ing tips.
Troubleshoot ing 91 B P oor pr int qua lit y. Ch eck t he pri nt qu al ity . ( See Chec ki ng t he pri nt qual it y on page 71.) Make sure th at the Me dia T yp e s ettin g in th e printe r driver or the Paper Typ e sett ing in the m ac hine ’s me nu mat ch es the t ype of pa pe r you are us in g.
92 The m achi ne pri nts de nse l ine s on th e page . Che ck R e ver se Or der in the Ba si c ta b of t he prin ter driv er. The print outs are wri nk led. (Win dows ® us ers) In th e print er driver Ad vanced tab, cl ick Color Settings , and unch eck Bi-Directio nal Printing .
Troubleshoot ing 93 B Print ing R ecei ved Fax es Diffic ulty Sugg est ions Con de nse d pri nt and w hite streaks ac ross the pa ge or the t op and botto m of sen t ences ar e cu t of f. You p roba bl y h ad a bad co nn ect ion , wi th st atic or in ter fer ence on t he te leph on e line .
94 Re ce iving Faxe s Dif ficulty Su gges tion s Ca nnot rec e ive a fa x. Mak e s ure you r mach ine h as a di al t one by pre ssi ng th e Hook key. If yo u hear stat ic or int erfer e nce on y our fax line , pleas e co nt ac t you r loc al tele phon e com pany .
Troubleshoot ing 95 B Ca nnot rece iv e a f ax. (c ont inu ed ) If you ar e using a t elep ho ne ans wer ing m ach in e ( Exte rnal TAD mo de) on the sam e lin e as the B rot he r mach in e, m a ke sur e yo ur an swe rin g m achi ne is s et up correctl y.
96 Sendi n g Fa xe s Dif ficulty Su gges tion s Ca nnot send a fax. Ch eck al l l ine cor d conn ec tio ns. Ma ke s ure th e t eleph one lin e co rd is plug ged i nt o the tele ph on e wal l jack an d the L IN E ja ck of th e mac hi ne . Make sure th at the FAX key i s il luminate d.
Troubleshoot ing 97 B Cus tom featur es on a singl e line. If y ou have Call Wai ting, Call Waiting/Ca ller I D, Voic e Mai l, an alarm sy stem or ot her cu st om f eatur e on a si ngle te leph one l in e wi th you r ma chin e, it may cr eate a pro blem s endi ng or re ceivi n g faxe s.
98 So ftwar e Dif ficult ies Dif ficulty Su gges tion s Cannot inst all sof tware o r prin t. (Win dows ® us ers o nly ) Run the Repa ir MFL- Pro Suit e program on th e Install ation CD-ROM.
Troubleshoot ing 99 B Ne twor k Di ff icul ti es Diffic ulty Sugg est ions Ca nnot pri nt o ver th e ne two rk. M ake sur e t hat you r mac hi ne i s po wered on an d is o nli ne a nd in R ead y m ode. Print a N etw o rk Co nfi gu rat ion l is t (se e Report s in chap ter 6 of the Adva nc ed Use r’s Guide .
100 Dial T one B Setti ng the dial tone to Detecti on will s horten the dial de t ect pau se. a Pres s Menu . b Pres s a or b to choose Initial Setup . Pres s OK . c Pres s a or b to choose Dial Tone . d Pres s d or c to choose Detection or No Detection .
Troubleshoot ing 101 B Mac hine I nformatio n B Ch ec ki ng the seri a l num b er B You can see the mac hine’s serial number on the LCD. a Press Me nu . b Press a or b to choose Machine Info. Press OK . c Press a or b to choos e Serial No. Press OK .
102 C On-scr ee n programming C Your mac hine is designed to be easy to oper ate with LCD on-scr een programming usi ng the menu keys. User-fr iendly pro gramming hel ps you ta k e ful l advantage o f all the menu selections yo ur machine has to of fe r .
Menu and featur es 103 C Menu table C The menu table will hel p you unde r stand th e menu select ions and options that are found in the machine' s progra m s.
104 General S etup (C on tinu ed ) Tray Setting (M FC- J671 0DW) (C on tinu ed ) Tray#2 Paper Type (Option) Plain Paper * Se ts the t yp e of pa pe r in th e pa pe r tra y #2 . 24 Paper Size (Options) Letter * Legal Ledger A4 A3 Execut ive S e ts th e s i ze o f pap er i n th e pa pe r tra y #2 .
Menu and featur es 105 C General Se tup (Co nti nu ed ) Volume Ring Off Low Med * High Ad ju sts the r ing vol ume . Se e 1 . Beeper Of f Low * Med High Ad ju sts the v ol ume level of th e be ep er. Speaker Of f Low Med * High Ad ju sts the v ol ume level of th e sp ea ker.
106 General S etup (C on tinu ed ) Function Lock Set Password — Y o u can r estri ct se le cted mac hine opera ti on f or up to 10 r estr ict ed u ser s an d al l oth er no n-a utho r ized Pub li c users .
Menu and featur es 107 C Fax (Co nti nu ed ) Report Setting Transmissi on On On+Imag e Off * Off+Ima ge Off2 Off2+Im age In itia l s et up fo r Tr an smis sio n V erifi cati on Re po rt a nd F ax Jou rna l Report . 36 J ournal Per iod Off Every 50 Fax es * Every 6 Hour s Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days See 1 .
108 N etwor k me nu Leve l1 Level 2 Leve l3 Lev el4 Opti ons De scr ipt ion s Network Wired LAN TCP/IP BOOT Method Auto * Static RARP BOOTP DHCP Cho oses t he BOOT method that be st suit s your ne ed s. IP Address [000-255]. [000-255] . [000-255] . [000-255] Enter th e IP addr e ss.
Menu and featur es 109 C Network (Co nti nu ed ) Wired L AN (Con ti nued) Ethernet — Auto * 100B-FD 100B-HD 10B-FD 10B-HD Ch oo se s the Ethe rn et li nk mo de . MAC Address — — You ca n se e you r machine’ s MAC add r es s fr om the cont r ol pane l.
110 Network (C on tinu ed ) WLAN (C o nti nu ed) TCP/IP (Co nti nued) APIPA On * Off Automati cally allo cate s the IP addr e ss fr om the link -lo cal addr es s ra nge. IPv6 On Off * Enab l e o r di sabl e I Pv6 pr otoc ol fo r a wi reles s LAN. Setup Wi zard — — You c an ma nual ly conf igur e y our pri nt ser v er for a wire less ne t wor k.
Menu and featur es 111 C Network (Co nti nu ed ) E-mail/ IFAX (A v a il ab le a ft er IFAX is dow n lo aded ) Mail Address — — Enter t he mail addr ess . (U p to 60 ch arac te rs) Setup Ser ver SMTP Se rver Name (U p to 30 char ac ter s) IP Addres s [000-2 55].
112 Network (C on tinu ed ) E-mail /IFAX (Avail able afte r IFAX is dow n lo aded ) (C o nti nu ed) Setup Mail RX Auto Pollin g On * Off Automati cally che cks th e POP3 serv er f or ne w mes sa ges . Pol l Freq uency 10M in(s) * Sets the interva l for che cki ng f or new m ess ag es on t h e PO P 3 serv er.
Menu and featur es 113 C Me nu ( ) ( cont in ued) Le vel 1 Le ve l2 Le ve l 3 Opt ion s D e sc rip ti on s Pa ge Print Reports Transmissi on — — Pr in ts th ese li st s an d reports.
114 Initial S etup (C on tinu ed ) Reset Network — Re se ts th e pri nt se r ver back to i ts factory default settings, such as th e pa sswor d and IP ad dres s information.
Menu and featur es 115 C FAX ( ) Leve l 1 L ev el2 Leve l 3 O pt ion s Des cr ip tio n s Page Speaker (A pp ears af ter pre ssing Hook ) —— Off Low Med * High Ad ju st s t he v ol ume le vel of th e spea ker. Se e 1 . Fax R esolu tion —— S tanda rd * Fine S.
116 Ca ller ID hi st . Send a fax Add To Phon e Book Delete — — Yo u ca n ch oo se a nu mbe r fro m the C all er I D hi stor y a nd then s end a fax to i t, add i t to S pe ed Di a l, or de le t e it .
Menu and featur es 117 C SCAN ( ) Lev el1 Opti on1 Opti on2 Opti on3 Descr ipt ions Page Scan to Fi le — — — Yo u ca n sca n a black & white or a c olor do cum en t in to yo ur co mpu ter .
118 Scan to Network (P rofil e Nam e) — — You c an se nd a scann ed da ta t o a CI FS se rv er on yo ur lo cal netw o rk or on th e int ern et . See 1 .
Menu and featur es 119 C COPY ( ) Sc an to E-mail (Co nti nu ed ) E-mail Ser ver (Ava ilable after I FAX is down loaded) (Co n tin ued) Se t New Default Quality File Ty pe Gl ass S canSi ze Yo u ca n sa ve y our sc an se tti ngs. See 1 . Factory Reset You ca n r est or e al l se tti ng s t o the fac tory setti ngs.
120 Tray Select (M FC- J671 0DW) —— Tray# 1 Tray#2 Auto Select * Ch oo se the t ray t h at w ill be used fo r Co py mode . 58 Enla rge/ Reduc e 100% * ——— See 1 . Enlarge — 198% 4"x6" i A4 186% 4"x6" i LTR 130% LTR i LGR 104% EXE i LTR Yo u ca n ch oo se the enlargement ratio for t he nex t co py .
Menu and featur es 121 C Page Layout — Off( 1 in 1) * 2i n1( P ) 2i n1( L ) 2 in 1 (I D) 4i n1( P ) 4i n1( L ) 1t o2 Poster(2 x 1) Poster(2 x 2) Poster(3 x 3) If yo u ch oo se Ledg er or A3 : (W he .
122 Se t New Defa ul t —— Quali ty Tray Select (MFC -J6 71 0DW ) Enl arge/ Redu ce Density Page Layout Ske w Adjus tm ent Ink Save M ode Thi n Paper C opy Duplex Cop y Yo u ca n sa ve y ou r copy settings . See 1 . Factory R eset — — — You can r est ore al l se tt ing s to the factor y s etti ngs.
Menu and featur es 123 C Watermark Cop y Setti ngs Op tion 1 Optio n2 Opt ion 3 Optio n4 De scr ipti ons Page Template T ext — C ONFID ENTIA L * DRAFT COPY Uses a template to place text in to you r document as a Wat erma rk .
124 Media (Sel ect i mag e f rom m edi a) Position A B C D E * F G H I Pattern Pla ces a logo or te xt in to yo ur do cumen t a s a W ater m ark us in g a n im age fro m remo va ble me di a.
Menu and featur es 125 C PHOTO C APTURE ( ) Leve l 1 L ev el2 Leve l 3 O pt ion s D es cri p tio ns Page View Photo(s) — — See the print setting s in the fo llow i ng ta bl e. Yo u ca n pr evi ew y our phot os o n t he LC D. 62 Print Index L ayout Format — 6 Images/Line * 5 Images/Li ne You can pri nt a thu mbn ai l page .
126 Print Setti ngs Opt ion 1 Opti on2 O pti on3 Op tion4 Desc ript i ons Pa ge Print Qua lity (Do es not ap pe ar when DP OF Pr int i s ch osen .) Normal Photo * — — Ch oose th e pri nt qu ali ty. Se e 1 . Paper Typ e Pl ain P aper Inkjet Paper Brother BP71 Brother BP61 Other G lossy * — — Ch oose th e pa per ty pe.
Menu and featur es 127 C True2Life (Do es no t ap pe ar when Enha nc e P ho to s is c h o sen . ) On Off * White B alanc e Ad ju st s th e hue of th e whit e are as . See 1 . Sharpne ss E nhance s the d etail of the im ag e. Color D ensit y Adju sts the to tal am ount of col or i n th e i mag e.
128 Phone Boo k ( ) Redi al/Pause ( ) Fax Previ ew ( ) Leve l1 Lev el 2 Leve l3 Op tion s Des cri ptio ns Page Search —— Alphabetic Or der Numeric Or der Yo u ca n se arch for nam es yo u ha ve s to red in th e Speed Dial memory.
Menu and featur es 129 C Entering Te xt C When you a re setting c ertain menu sel ections, such as t he Stat ion ID, you m ay need t o enter text into the machi ne. Most dial pa d keys have three or f our lette rs printed on k eys. The keys for 0 , # and l do not have print ed lett ers because they are use d for speci al characters.
130 Sp ecial charac te rs an d sy mbols C Press l , # or 0 , repeat edly until you see the speci al character or symbol y ou want. Press l for (space) ! " # $ % & ' ( ) + , - .
131 D D Genera l D Note This c hapter prov ides a s ummary of the mac hines’ s pecificat ions. For additional specif ications visit htt p://www. brother.com/ for detail s. 1 Me asu red d iag ona l ly. 2 Me asu red wh en the ma ch in e is c onne ct ed to th e US B int e rfa ce.
132 1 Noi se de pend s on prin tin g co nd itions . Di mens io ns (MFC-J6 510DW) (MFC-J6 710DW) We ight (MFC- J6510DW) 34.8 lb (15. 8 kg) (MFC-J6710DW ) 40.
Sp ecifications 133 D Prin t media D 1 For gloss y pa pe r or tra nsp are nc ie s, re mo ve p rin ted pa ge s f rom t he ou tput pape r tray imme di ate ly afte r th ey e xit the mac hi ne t o a void sm udgi ng. 2 Use onl y tr anspa r en cies r ecom men de d for inkj et pr int ing.
134 1 For gl oss y pa pe r or t ran spar en ci es, r em ove pri nt ed pa ges f ro m th e o utpu t pap er tray i mmedi atel y afte r t hey exit t he ma ch ine t o av oid sm u dgi ng . 2 Use on ly tr ansp ar enci es reco m men de d for i nkj et pri nti ng .
Sp ecifications 135 D Fa x D 1 “Pages” re fers to the “ITU-T T est Chart #1” (a typ ical busin ess le tter, Standard resoluti on, MMR code). S pecificatio ns and p rin te d ma te ria ls ar e su bjec t to cha ng e w itho ut pr ior no tic e. Co mpa tib ilit y ITU-T Super Group 3 Modem Speed Automati c Fallback 33,600 bps Sc anni ng Wid th 11.
136 Cop y D 1 Minimum top and b ottom margin s of 0.86 in . (22 mm) Color/ Black Yes/ Yes Co py Wi dth Max. 11.46 in. (291 mm) Mul tip le Co pies Stacks/ Sorts up to 99 pages Enlarg e/Reduce 25% to 40.
Sp ecifications 137 D PhotoCapture Ce nter™ D 1 Memory cards, adapters and USB Flash memory drive are not i ncluded. 2 USB 2. 0 S tanda rd USB Mas s S tor age st an dard fro m 16 M B to 32 GB Supp ort f orm at: FAT12 /F AT16/ FAT32 3 Pr ogre ss ive JP E G fo rmat is not su pp orted .
138 PictBridge D Com p at ibil it y Sup ports the Camera & Imaging Pr oducts Associati on PictBridge s tandard CIPA DC-0 01. Visit http: //www.cipa.
Sp ecifications 139 D Scanne r D 1 For the l ates t d rive r up da tes f or th e Ma c OS X yo u are usin g, vis it us at h ttp ://s olu tio ns .br othe r.c om/ . 2 Wind ow s ® XP in this Use r’s Guide i ncludes Window s ® XP Home Ed ition , Windows ® XP P rof essi on al , an d Wi nd ows ® XP P rofe ssi on al x64 Ed iti on.
140 Printer D 1 When the Borderle s s f eature i s set t o On. 2 See Pape r ty pe a nd siz e for ea ch ope rat ion o n pa ge 28 . 3 W hen pr int ing on Le dg er si ze pap er. 4 Minimum top and b ottom margin s of 0.86 in . (22 mm) 5 For deta iled spe cificatio ns visi t http://ww w.
Sp ecifications 141 D I nterface s D 1 You r m ac hine ha s a U SB 2 .0 H i- Sp eed i n ter face . The m a ch ine c an also be co nn ec ted t o a c omp ute r th at has a U SB 1.
142 Computer requireme nts D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTI ON S Comput er Platform & Operating S ystem Ve rsion Supp or te d PC S o f t w ar e Fu nc ti ons PC In terface Processo.
Sp ecifications 143 D Consuma ble i tems D Ink The machine uses indi vidual Blac k, Yellow, Cyan and Mage nta ink cart ridges that are se parate from the print head assembly.
144 Network (LAN ) D Note For detail s about the full Networ k speci fication s, see the Network User’s Gui de . 1 Se e the Comput er R equi rem ent s c har t on pa ge 1 42.
Index 145 E E A Accessories and s upplies ...... ... .. .. ... .. .. ... .. . ii ADF (automatic document feeder) ..... .. ... . 30 Answering ma c h ine (TAD) . .. ..... .. .. ... .. .. ... . 46 connecti ng . .. .. ... .. ..... .. .. ... .. .. ... .. .
146 F Fax codes chan ging . .. .. ... .... ... .. .. ... .. .. ... .. .. ..... .. ... .. .. 50 Fax Re c eive C ode .... ... .. .. ... .. .. ... .. .. 41 , 49 Teleph one Answer Code . ... .. ..... .. .. ... .. .. 49 usi ng .. .. ... .... ... .. .. ... .
147 E O One to uc h changing . ... .. .. ..... .. ... .. .. ... .. .. ... .. ..... .. .. ... . 54 setting up ... .... ... .. .. ... .. .. ... .. .. ..... .. ... .. .. ... . 53 using ... .. .. ... .... ... .. .. ... .. .. ... .. .. ..... .. ... .. .. .
148 T TAD ( telep hone answer ing devic e), exter nal . .. ... .. .. ..... .. ... .. .. ... .. .. ... .. ..... .. .. 3 7 , 46 conn ecting . .. ... .. .. ..... .. ... .. .. ... .. .. ... .. .. 46 , 47 receive mode ... .. ... .. .. ... .. .. ... .. ....
Brother Internat ional Corp oration 100 Somerset Co rporate B oulevard P.O. Box 6911 Bridgewater, NJ 08807-09 11 USA Brother Intern ational C orporation (Canada ) Ltd. 1 rue Hôtel de Ville , Dollard-des -Ormeaux, QC, Cana da H9B 3 H6 Visi t us on the Wo rld Wi de Web http ://www .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Brother J6710DW c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Brother J6710DW - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Brother J6710DW, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Brother J6710DW va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Brother J6710DW, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Brother J6710DW.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Brother J6710DW. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Brother J6710DW ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
