Manuel d'utilisation / d'entretien du produit VERSION: 10.1.2 du fabricant Blackberry
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BlackBerry Enterprise Service 10 Version: 10.1.2 Release Notes.
Published: 2013-08-06 SWD-20130806124654688.
Contents 1 Supported versions for upgrade........................................................................................................ 4 2 Fixed issues.........................................................................................
Supported versions for upgrade You can upgrade BlackBerry Device Service 6.2 or later and Universal Device Service 6.2.1 or later, or BlackBerry Enterprise Service 10 version 10.1 to BlackBerry Enterprise Service 10 version 10.1.2. If you have BlackBerry Enterprise Service 10 version 10.
Fixed issues Installation fixed issues The setup application stopped responding when it mishandled a failed SQL call. (DT 7531615) If you attempted to install the BlackBerry Enterprise Service 10 software on a computer that had previously had the software installed on it, the install might have failed.
The setup application would not complete if the Windows display language is set to any language other than English. (DT 3583426) Upgrade fixed issues In a high availability environment, if you upgraded the primary instance from BlackBerry Device Service 6.
You could not switch the active server if the BlackBerry Licensing Service on the active server was not running. (DT 7135114) If you changed a user’s UPN in Microsoft Active Directory, the update did not synchronize with BlackBerry Enterprise Service 10.
Universal Device Service fixed issues If you sent an IT policy update to an iOS device and then sent the “Unlock and clear password” command to the same device, the device might not have processed the command successfully.
Known issues Installation known issues If you attempt to install a standby instance of the BlackBerry Enterprise Service 10 and the installation attempt fails, if you then uninstall the standby instance, information about the standby instance is left in the database.
Workaround: Manually complete these fields. When you install an instance of the BlackBerry Enterprise Service 10 software and associate it with a remote BlackBerry Configuration Database, and then ins.
When you install BlackBerry Enterprise Service 10 and associate it with a BlackBerry Configuration Database, and then uninstall the BlackBerry Enterprise Service 10 and install it on a different server and associate it with a different BlackBerry Configuration Database, the Administration Console, Scheduler and Web Services do not start.
If you upgrade from the Universal Device Service, the setup application changes the SRP host name back to the default SRP host name. You can change the SRP host name back to the correct value during the upgrade process. (DT 6904942) When you upgrade BlackBerry Enterprise Service 10, the BlackBerry MDS Connection Service might not stop.
When you install the Universal Device Service using a permanent license, if you try to add a temporary license in the Universal Device Service Administration Console, a misleading error message displays that states that the license you are trying to add is invalid.
The encryption algorithm information that may appear in the BlackBerry Device Service Component View is incorrect. (DT 7306405) If you attempt to remove 1000 user accounts that are each associated with two devices from a group, an error occurs. (DT 7292875) Workaround: Perform the removal procedure again.
If you are using Google Chrome or Mozilla Firefox to view the BlackBerry Administration Service, when you click Reset search results configuration on the Users page, the results on the screen might overlap each other making the information difficult to read.
If you manually stop the BlackBerry Administration Service Application Server service in the Windows Task Manager, the BlackBerry Administration Service will not automatically restart. (DT 6456611) Workaround: In the Windows Task Manager restart the BlackBerry Administration Service Native Code Container service.
If a user without the Security Administrator role logs in to BlackBerry Management Studio, the user can open the Switch server window and click the “Test connection” button instead of receiving a message stating that they aren’t authorized to perform these actions.
If you create a Universal Device Service user account, assign it to a group that has a Microsoft ActiveSync profile and a work space profile, and configure the secure work space on the user’s iOS de.
After a failover to the standby instance of the core components, requests for the BlackBerry Work Connect Notification Service are not redirected to the standby instance.
Workaround: Resend emails manually. In certain circumstances, you cannot delete a Microsoft ActiveSync profile from a user that has a work space. (DT 7356159) Workaround: Remove and reassign the work space profile to the group. On some iOS devices, the calendar does not show meeting reminders.
Workaround: Manually scroll down to the section in the email. On a Samsung Galaxy Tab 10.1 running Android 4.0.4, changing the browser's default web page is not saved. (DT 7325409) On iOS devices, if a user creates a Task in Outlook, changes to the Notes field of that task are not synchronized between the iOS device and Outlook.
On iOS devices, when a user tries to open a file attachment in a work email message and the file type is not supported, instead of receiving a message stating that the file type is not supported, the Work Connect app stops responding.
Legal notice © 2013 BlackBerry. All rights reserved. BlackBerry ® and related trademarks, names, and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. iOS is a trademark of Cisco Systems, Inc.
DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM.
separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with BlackBerry. Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise Server, BlackBerry Desktop Software, and/or BlackBerry Device Software.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Blackberry VERSION: 10.1.2 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Blackberry VERSION: 10.1.2 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Blackberry VERSION: 10.1.2, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Blackberry VERSION: 10.1.2 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Blackberry VERSION: 10.1.2, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Blackberry VERSION: 10.1.2.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Blackberry VERSION: 10.1.2. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Blackberry VERSION: 10.1.2 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
