Manuel d'utilisation / d'entretien du produit Accel-a-Writer 3 Series du fabricant Xante
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_________________________________________ Introduction 1-1 Chapter 1 - Introduction Chapter Overview The Accel-a-W riter 3 Series Printers .............................................. 1-3 About this Manual ...........................................
1-2 Introduction bb ________________________________________ Notes.
_________________________________________ Introduction 1-3 The Accel-a-W riter 3 Series Printers Fig. 1.1 Accel-a-Writer 3 Series Printer Accel-a-Writer 3 printers are available in three models design.
1-4 Introduction bb ________________________________________ About this Manual This user’s guide covers installation, setup, and operation of Accel-a- Writer 3 series printers. Chapter 1 — Introduction summarizes this manual, printer features, model configurations, and the printer warranty.
_________________________________________ Introduction 1-5 Chapter 11 — Troubleshooting provides troubleshooting tips and XANTÉ Technical Support options. Appendix A — HP PCL5 and HP-GL 7475A Commands lists supported HP PCL5 and HP-GL 7475A commands.
1-6 Introduction bb ________________________________________ ( model ) indicates when a feature is available only on the listed model(s) and if that feature is optional on the listed model(s).
_________________________________________ Introduction 1-7 Paper weights from 16 - 28 lb bond (60 - 105 g/m 2 ) can be used in the paper cassettes and from 16 - 36 lb bond (60 - 135 g/m 2 ) in the multipurpose feeder. You can feed transparencies, labels, envelopes, and Myriad film (3G) from the multipurpose feeder.
1-8 Introduction bb ________________________________________ Printer Configuration Accel-a-Writer Models Features 3N 3DN 3G NEC VR 4310 166 MHz Processor Std. Std. Std. RAM: Standard (in MB) 16 32 64 Maximum (in MB) 256 256 256 Adobe PostScript 3 Std.
_________________________________________ Introduction 1-9 Accel-a-Writer Models Features (continued) 3N 3DN 3G Media Handling: Multipurpose Feeder Std. Std. Std. Built in Paper Feeder Std. Std. Std. Second Paper Feeder Opt Std. Opt. 2,000 Sheet Paper Feeder § Opt.
1-10 Introduction bb ________________________________________ W arranty and Product Registration Chapter 9 contains your printer’s warranty. Please return the warranty sheet included with your printer to register your printer and to receive a free subscription to XANTÉ’s Accel-a-Writing newsletter.
__________________________________________ Installation 2-1 Chapter 2 - Installation Chapter Overview Introduction ..................................................................................... 2-3 Printer Location .............................
2-2 Installation bb _________________________________________ Notes.
__________________________________________ Installation 2-3 Introduction This chapter describes selecting a printer location; installing toner and paper; connecting the printer to Macintosh, PC, and network hardware; and connecting the power supply.
2-4 Installation bb _________________________________________ Printer Package Unpack the printer, saving the packing materials. 1. Remove the items packed on top of the printer. Warning! The printer weighs approximately 58.5 lb (26.5 kg) without the toner, cassettes, and media installed.
__________________________________________ Installation 2-5 • XANTÉ Utilities CD-ROM • Toner cartridge The following items are packaged separately. • Additional paper cassettes and feeders • Duplexer RAM, internal hard disk, resolution, 10/100BaseT, and NEIT upgrades ordered with your printer are installed at the factory before shipping.
2-6 Installation bb _________________________________________ Fig. 2.4 Rear View of the Printer Fig. 2.5 Inside Front View of the Printer.
__________________________________________ Installation 2-7 T oner Cartridge The printer’s toner cartridge combines the toner and drum. This cartridge can print approximately 14,000 sheets of letter/A4 size pages at 5% coverage. Quality and reliability of refilled toner cartridges vary; XANTÉ recommends not using them.
2-8 Installation bb _________________________________________ Removing and Installing the T oner Cartridge 1. Remove all media from the output tray. 2. Squeeze the top cover latch to release the lock (fig. 2.6). Fig. 2.6 Release the Top Cover Latch 3.
__________________________________________ Installation 2-9 4. Remove the toner cartridge if it is in the printer by grasping its handles and pulling it slowly out of the printer (fig. 2.8). Caution: Once you begin pulling the cartridge out of the printer, remove it completely.
2-10 Installation bb _________________________________________ 6. Gently shake the toner cartridge several times to distribute toner throughout the cartridge (fig. 2.9). Caution: Shake the cartridge enough to free any compacted toner. Turning on the printer with toner still compacted may damage the cartridge.
__________________________________________ Installation 2-11 8. Insert the pins on both sides of the cartridge into the guide channels in the printer (fig. 2.11). Fig. 2.11 Insert the Pins into the Guide Channels 9. Slide the cartridge into the printer until it stops and is seated properly (fig.
2-12 Installation bb _________________________________________ 10. Close the top cover by pressing down on the center section until the latch engages (fig.
__________________________________________ Installation 2-13 Paper Cassette The standard universal paper cassette feeds up to 500 sheets of 20 lb bond/60 lb text weight (65 g/m 2 ) paper o r other paper to a stack height of 2.13" (54 mm). This cassette can handle media weights from 16 - 28 lb (60 to 105 g/m 2 ).
2-14 Installation bb _________________________________________ b. Lift up slightly on the cassette; then pull it from the printer (fig. 2.16). Fig. 2.16 Remove the Cassette from the Printer 2. Place the cassette on a flat surface and remove the cassette cover (fig.
__________________________________________ Installation 2-15 3. Lift the paper length guide to release it. Slide it forward (fig. 2.18). Fig. 2.18 Move the Length Guide 4. Squeeze the sides of the paper width guide to release it. Slide it to the outside of the cassette (fig.
2-16 Installation bb _________________________________________ 5. Align the paper stack and load it into the cassette print side up, leading edge to the back. See “Media Sources” in chapter 7 to determine whether to load media short or long edge first (fig.
__________________________________________ Installation 2-17 9. Pull out the output tray extension and turn up the paper stop for paper sizes larger than letter/A4 (fig.
2-18 Installation bb _________________________________________ 1. Open the multipurpose feeder by grasping the cover’s top center handle and pulling down (fig. 2.22). Caution: The multipurpose feeder does not open to a 90 ° angle. To prevent damage, do not exert strong pressure or place heavy objects on the feeder.
__________________________________________ Installation 2-19 3. Align the edges of the paper stack and load it into the cassette print side up, leading edge toward the back of the printer (fig. 2.24). See “Media Sources” in chapter 7 to determine whether to load media short or long edge first.
2-20 Installation bb _________________________________________ 5. Close the multipurpose feeder if the media fits completely inside the printer (fig. 2.
__________________________________________ Installation 2-21 Printer Ports All the Accel-a-Writer 3 series printers have standard LocalTalk, serial, parallel, and Ethernet ports. These simultaneously active interfaces can receive jobs from different operating environments without hardware switching.
2-22 Installation bb _________________________________________ • Two terminating resistors Connector Box Connector Box T erminating Resistor RJ-1 1 Cable DIN-8 Connector Fig. 2.28 LocalTalk Connector Boxes, Resistors, and Cable 1. Turn off your printer and your computer.
__________________________________________ Installation 2-23 8. Verify that the printer’s LocalTalk interface is enabled and configured properly. See “Interface Control” in chapter 6 and “XANTÉ Command Center” in chapter 3. Before using your printer, install and configure the Adobe PostScript printer driver and your printer’s PPD.
2-24 Installation bb _________________________________________ Connecting to the Serial Port Use a standard serial cable (fig. 2.30) with either a 9-pin or 25-pin female connector to attach to the computer and a 9-pin male connector to attach to the printer.
__________________________________________ Installation 2-25 Before using your printer, install and configure the Adobe PostScript printer driver and your printer’s PPD. See “XANTÉ Utilities Installer” and “Adobe PostScript Printer Drivers” in chapter 4.
2-26 Installation bb _________________________________________ 2. Connect the printer to the appropriate port for the cable used on your network. Fig. 2.31 Connect to the UTP Port Fig. 2.32 Connect to the Coaxial Port Before using your printer, set it up for your network environment an d configure the Ethernet interface.
__________________________________________ Installation 2-27 Fig. 2.33 Connect the Power Cord to the Printer Warning: Never use a power cord that is damaged. Check the cord and plug monthly and replace immediately if you find any damage. T urning the Printer On Press the | on the power switch to turn on the printer (fig.
2-28 Installation bb _________________________________________ Printer initialization takes approximately 60 seconds. When READY/ IDLE displays, the printer is ready to accept print jobs. Note: Due to movement during shipping, XANTÉ recommends that you calibrate your printer after setup.
_____________________________________ Macintosh Setup 3-1 Chapter 3 - Macintosh Setup Chapter Overview Introduction ..................................................................................... 3-3 XANTÉ Utilities CD-ROM .....................
3-2 Macintosh Setup bb ____________________________________ Notes.
_____________________________________ Macintosh Setup 3-3 Introduction This chapter describes the Macintosh setup procedures for your printer, including installation and configuration of the Adobe PostScript printer driver, your printer’s PPD (PostScript Printer Description) file, XANTÉ Command Center, and the Adobe Downloader.
3-4 Macintosh Setup bb ____________________________________ The NetPeeks folder contains self-extracting files for two network utility programs and associated documentation. Use EtherHelp 3.1 and LocalHelp 2.0 to capture packets on an Ethernet network or on a LocalTalk network respectively.
_____________________________________ Macintosh Setup 3-5 The XANTÉ Utilities folder contains XANTÉ Command Center, Adobe Downloader, a Downloader readme file, and the XD-1 (densitometer) software.
3-6 Macintosh Setup bb ____________________________________ 3. Read the welcome note; then, click Continue. The XInstaller window appears (fig. 3.1). Fig.
_____________________________________ Macintosh Setup 3-7 • If you chose one or more individual printers, go to step 6 to proceed with the AdobePS installation. 6. Click Continue in the AdobePS introduction screen. Note: On most systems, the AdobePS 8.
3-8 Macintosh Setup bb ____________________________________ Adobe PostScript Printer Drivers The XANTÉ CD-ROM contains the Adobe PSPrinter drivers and printer PPDs. Before using your printer, install and configure your printer’s Adobe PostScript printer driver and PPD.
_____________________________________ Macintosh Setup 3-9 • Poster printing of enlarged pages on multiple sheets that can be combined to create a poster • Manual duplexing to split a print job int.
3-10 Macintosh Setup bb ____________________________________ • At least 700 K of hard disk space and space required for the PPDs • Chooser version 7.3 or later (supplied with the PSPrinter installation) PSPrinter 8.3.1 provides • Adobe PostScript Level 2 support • Full ColorSync 2.
_____________________________________ Macintosh Setup 3-11 Installing the PPD for AdobePS 8.6 1. Insert the XANTÉ Utilities CD-ROM into your Macintosh. 2. Double-click the XANTÉ Utilities 4.X icon. 3. Select your printer’s PPD in the Printer Descriptions folder.
3-12 Macintosh Setup bb ____________________________________ 4. Follow steps 6 through 9 in “XInstaller” earlier in this chapter; then, after your Macintosh restarts, install the PPD (see the next section). Installing the PPD for AdobePS 8.5.1 1. Insert the XANTÉ Utilities CD-ROM into your Macintosh.
_____________________________________ Macintosh Setup 3-13 Fig. 3.3 PSPrinter Installation Window 5. Click Install to load the files listed in the Easy Install box. To load only specific components, click Customize. Select the files to load; then, click Install.
3-14 Macintosh Setup bb ____________________________________ Mac Watermark Plug-in Folder Each language directory in the PSPrinter 8.3 folder has a Mac Watermark Plug-in folder. This folder contains the Adobe PSPrinter 8.3 Watermark plug-in for the Macintosh and a user guide.
_____________________________________ Macintosh Setup 3-15 Fig. 3.4 AdobePS Chooser Window 3. Highlight your printer and double-click. If the setup reminder dialog box appears, click OK. The Adobe PostScript printer driver automatically selects and configures the correct PPD for your printer.
3-16 Macintosh Setup bb ____________________________________ 6. Click OK in the Autosetup failed dialog box; the Installable Options window appears (fig. 3.6). Fig. 3.6 Installable Options Window 7. Configure the printer’s options. a. Select Installed for the upgrades installed on your printer.
_____________________________________ Macintosh Setup 3-17 Note: When you add a printer from the network, go through either the Auto Setup or manual setup procedure to ensure that the printer is recognized by the network. Configuring the Printer If necessary, configure the printer’s communication interface using the front panel.
3-18 Macintosh Setup bb ____________________________________ App Drivers Folder Some Aldus PageMaker and FreeHand versions, QuarkXPress, and ScenicSoft Preps applications require special files in addition to the standard PPD supplied for your printer.
_____________________________________ Macintosh Setup 3-19 QuarkXPress PDF Folder The APP Drivers: QuarkXPress PDF folder contain PDFs (Printer Description Files) for each XANTÉ printer. QuarkXPress versions 3.3.X and earlier require these files in addition to the PPD to ensure the highest quality output from your printer and QuarkXPress.
3-20 Macintosh Setup bb ____________________________________ ScenicSoft Preps The App Drivers: ScenicSoft Preps folder contains PPD and PDX files for XANTÉ Accel-a-Writer 3 series, PlateMaker 3, and ScreenWriter 3 printers. XInstaller installs these files automatically if you have the ScenicSoft Preps application on your system.
_____________________________________ Macintosh Setup 3-21 You must initialize a hard disk before it can be used to store downloaded fonts or to set up a spooling queue. Initializing a disk erases all information stored on that disk. NOVELL34.PS prints instructions for setting up a XANTÉ printer on a Novell network.
3-22 Macintosh Setup bb ____________________________________ Features and options are for all printer models unless otherwise indicated. Also, File and Edit menus are similar to other Macintosh applications and are not described in detail in this section.
_____________________________________ Macintosh Setup 3-23 Spooling This option allows you to enable and control printer hard drive spooling. Spooling frees up the communication channel between your Macintosh and printer which permits your computer to return to other processing quickly.
3-24 Macintosh Setup bb ____________________________________ See “Downloads Folder” earlier in this chapter and “Start-up Page” in chapter 6 for other methods to control the start-up page feature.
_____________________________________ Macintosh Setup 3-25 AppleTalk The AppleTalk menu allows you to configure the AppleTalk protocol on your printer’s Ethernet interface. • Printer Name—allows you to set the name your printer advertises on the network.
3-26 Macintosh Setup bb ____________________________________ Linearization This menu (3G) allows you to create and download custom curves to your printer. These curves can be selected for a specific job from the Print dialog box or set as the default from the printer’s front panel.
_____________________________________ Macintosh Setup 3-27 Download PostScript File This option allows you to select a PostScript file on your Macintosh and send it to the printer.
3-28 Macintosh Setup bb ____________________________________ Spooler If your printer has an optional hard drive, you can use the spooler to place print jobs into a queue on that drive. This reduces return to application time by freeing the communications channel between the computer and printer.
_____________________________________ Macintosh Setup 3-29 1. Open XANTÉ Command Center; then, choose General: Spooling. The Spooling window appears (fig. 3.11). Fig. 3.11 Spooling Window 2. Select Devices from the Configure box. The Select Spool Device window appears (fig.
3-30 Macintosh Setup bb ____________________________________ 4. Select Interfaces from the Configure box. The Select I/O Interfaces to Spool window appears (fig. 3.13). Fig. 3.13 Select I/O Interfaces to Spool Window 5. Select the interface that you use to send files to the printer; then, click Ok.
_____________________________________ Macintosh Setup 3-31 1. Open XANTÉ Command Center; then choose General: Spooling. The Spooling window appears (fig. 3.14). Fig. 3.14 Job Queue in the Spooling Window The Job queue lists the ID, status, title, spool device, and file size of all jobs in the spooling queue.
3-32 Macintosh Setup bb ____________________________________ Calibration with a Densitometer (Gamma) Densitometer support (3G) allows you to use g amma curves to adjust your printer’s performance to eliminate inconsistencies due to equipment age, different toners, press inks, and media, and environmental conditions.
_____________________________________ Macintosh Setup 3-33 Fig. 3.15 Linearization Window 2. Change the Linearization window LPI setting in the Print box (fig. 3.15) to achieve 256 levels of gray for the resolution at which you are printing. Note: For 600 dpi, select 85 lpi; for 1200 dpi, select 106 lpi; for 2400 dpi, select 133 to 150 lpi.
3-34 Macintosh Setup bb ____________________________________ Note: Always print the calibration page using the same media and toner or press ink as used for the final copy. When calibrating film media, you must select Man Feed using the Tray Select key and select the media size through the front panel MISC: MAN FEED menu.
_____________________________________ Macintosh Setup 3-35 e. Click Print Calibration Page (fig. 3.15). The calibration page shows the printer’s performance using no gamma curve correction (fig. 3.16). Note: Print only one calibration page (using the Print Calibration Page button) at the beginning of the calibration process.
3-36 Macintosh Setup bb ____________________________________ After calibrating the densitometer, use it to get density measurements for the calibration page you printed. Linearizing the Densitometer Data Enter the densitometer measurements to calculate the adjustments necessary to correct printer performance to a linear standard.
_____________________________________ Macintosh Setup 3-37 3. Make sure to enter the solid black (1) and solid white (2) measurements first. Enter the number of the patch whose densitometer measurement most closely matches (within ± 2%) the corresponding percentage in the Enter Coverage Values section.
3-38 Macintosh Setup bb ____________________________________ Advance Gamma Curve Control If you are an expert user , you may want to adjust image lowlights, midtones, highlights and details in a gamma curve using the Advanced option in the Linearization window.
_____________________________________ Macintosh Setup 3-39 • To save a custom gamma curve to your Macintosh, retrieve it from the printer, and click Save to Disk. • To save a custom gamma curve to your printer, retrieve it from your system; select the curve to be updated from the Update Transfer Curve list; and click Save to printer.
3-40 Macintosh Setup bb ____________________________________ Accurate Calibration T echnology (X-ACT) Use XANTÉ’s patented X-ACT (3G) feature to calibrate your printer in two ways, through the front panel MISC: XACT menu or through XANTÉ Command Center’s More X-ACT menu.
_____________________________________ Macintosh Setup 3-41 c. Press the Menu key until the amount which would most closely adjust the line to the desired length appears. Then, press the Enter key. For example, if Line A is 250.46 mm instead of 251.46 mm, select 1.
3-42 Macintosh Setup bb ____________________________________ 1. Open XANTÉ Command Center if necessary; then, select General: X-ACT. The More X-ACT Calibration window appears (fig. 3.19). Fig. 3.19 More X-ACT Calibration Window 2. Make sure that the same type of media you will use for final printing is loaded in the printer.
_____________________________________ Macintosh Setup 3-43 Note: Each media type can have only one set of options. For example, if you calibrate for 8 1/2 x 11 (letter) paper, you can choose Paper as the media type.
3-44 Macintosh Setup bb ____________________________________ b. Under Manual Feed Options, if you are using standard size media, click Standard Paper Size and select the size from the drop-down menu. If you are using a custom size, click Custom Paper Size and enter the size and select the unit of measure (inch, millimeter, or centimeter).
_____________________________________ Macintosh Setup 3-45 6. Make the measurements indicated on the calibration page next to boxes A through F, I, and J, recording each measurement in its corresponding box on the calibration page. The values in boxes G and H are fixed values and do not require you to make any measurements.
3-46 Macintosh Setup bb ____________________________________ Printer Margin Adjustment Use Margin Adjustment (3G) to adjust the position of the imageable area on the media. Note: Use the standard paper size (letter or A4) for your paper cassette with the Margin Adjustment function.
_____________________________________ Macintosh Setup 3-47 4. Turn the test page so that -x is to the left and -y is at the top of the crossed lines. 5. Check the current settings printed near the crossed lines. The factory default is x = 0, y = 0, which should cause each line to print 1" (25.
3-48 Macintosh Setup bb ____________________________________ 9. Measure the -x and -y lines on the new test page. If the lines are not each 1" (25.4 mm) from the edge of the paper, go back to step 5 and repeat the process. 10. When the -x and -y lines are set correctly, click Close.
_____________________________________ Macintosh Setup 3-49 2. Select the folder on your Macintosh that contains the font files from the drop down menu on the top left of the window (fig. 3.25). The large box on the left displays the fonts in the selected folder.
3-50 Macintosh Setup bb ____________________________________ 2. Choose Printer or Screen and then click OK. If you select Printer, a list prints of fonts in the printer cartridge ROM and on the hard disks; if you select Screen, the Font Directory window appears (fig.
___________________________________________ PC Setup 4-1 Chapter 4 - PC Setup Chapter Overview Introduction ..................................................................................... 4-3 XANTÉ Utilities CD-ROM (PC) ........................
4-2 PC Setup bb __________________________________________ Notes.
___________________________________________ PC Setup 4-3 Introduction This chapter describes the contents of the PC XANTÉ Utilities as well as installing and configuring the Adobe PostScript printer driver and your printer’s PPD (PostScript Printer Description) file.
4-4 PC Setup bb __________________________________________ The Pdfs folder contains printer drivers required by QuarkXPress. See “XANTÉ Utilities Installer” and “PDFs Folder” later in this chapter. The Ppds folder contains XANTÉ PPDs for Roman font printers.
___________________________________________ PC Setup 4-5 Always check the CD-ROM’s Readme files for information not available at the time this manual was printed. Adobe Acrobat Reader 3.0 XANTÉ Utilities CD-ROM documentation is in Adobe Acrobat Portable Document Format (PDF).
4-6 PC Setup bb __________________________________________ XANTÉ Utilities Installer runs properly only on an Intel based computer running Windows 95, 98, or NT. To load the Adobe PostScript printer drivers manually, see the CD-ROM’s Readme.pdf and “Adobe PostScript Printer Drivers” later in this chapter.
___________________________________________ PC Setup 4-7 Fig. 4.1 Select Your Printer Model(s) b. Select the application version that you use. Note: If you are not using a listed application for Windows 95 and 98, select Next and go to step 3.d. For NT 4.
4-8 PC Setup bb __________________________________________ f. Select the AdobePS printer driver (fig. 4.3) for Windows 95 or 98, and click Next. This window does not appear for Windows NT 4.X because only the AdobePS 5.X driver (which supports both PostScript Level 2 and 3) is available.
___________________________________________ PC Setup 4-9 Fig. 4.4 Start Copying Files Window 5. Click Next to install XANTÉ Utilities and any application- specific PPD that you selected. Then use the following appropriate procedure depending on which AdobePS driver version you selected: For AdobePS 4.
4-10 PC Setup bb __________________________________________ 6. Click Finish on the Setup Complete window (this is the window behind the AdobePS screen in figure 4.5). Then, wait approximately 10 seconds and click Yes in the AdobePS window (fig. 4.6). The Adobe PostScript Installer automatically launches.
___________________________________________ PC Setup 4-11 Deleting Previous Driver V ersions Normally, you do not have to delete previous Adobe PostScript printer drivers or any previously installed Adobe PostScript printers.
4-12 PC Setup bb __________________________________________ 3. Delete each of the following four files on your C drive using the following procedure. Adobeps4.drv Defprtr2.ppd Adobeps4.hlp Adfonts.mfm a. Enter the name of the file to be deleted in the Name field (Fig.
___________________________________________ PC Setup 4-13 8. Restart your computer and install the desired AdobePS driver. See “Windows 95, 98, and NT 4.0 Drivers” later in this chapter. Deleting AdobePS 4.0 and Earlier To delete AdobePS 4.0 and earlier versions of the driver 1.
4-14 PC Setup bb __________________________________________ 4. Use Notepad or another ASCII text editor to delete the following entries from the Win.ini file in the Windows directory. Only delete the lines indicated by notes in the right column; the other lines are to help you locate the entries.
___________________________________________ PC Setup 4-15 c. Use Windows Explorer to go the CD-ROM’s Drivers: Win95_98: Ps41 or Ps42 folder and open the appropriate language folder; then, check the Readme file for updates before beginning installation.
4-16 PC Setup bb __________________________________________ 2. Select Yes or No in the Install Setup Program window; then click Next. If you select Yes, go to step 3. If you select No, skip to step 4 after the driver files load. 3. Click Next to copy the AdobePS printer driver files and setup program to the default directory on your PC.
___________________________________________ PC Setup 4-17 6. Click Next to bring up the Install PostScript Printer from PPD window (fig. 4.10). With a networked printer for AdobePS 4.1, go to step 7 or for AdobePS 4.2, skip to step 9. Note: Check with your system administrator if you have questions about the correct network information.
4-18 PC Setup bb __________________________________________ 9. Select the port through which your PC is connected to the printer from the Available Ports box in the Local Port Selection window (fig. 4.11); then for Windows 95 and 98 click Next and go to step 11.
___________________________________________ PC Setup 4-19 a. Use the default printer name or type in a name you prefer. b. Check Yes to set the printer as the default. c. Select either Yes or No to print a test page for Windows 95 or 98. Select No to skip the test page print for Windows NT 4.
4-20 PC Setup bb __________________________________________ Note: If you use Browse, go to the drive containing the XANTÉ CD-ROM. Open PPDs:level 3:Win 95_98 and choose your printer from the list. Click OK and then Next. 4. Select the port to use with your printer.
___________________________________________ PC Setup 4-21 3. Click the Device Options tab (Windows 95 or 98) or the Device Settings tab (Windows NT 4.X). Then, make the following changes for options installed on your printer (fig. 4.13) using the appropriate following procedure.
4-22 PC Setup bb __________________________________________ Note: This does not enable the Spooler on your printer. The Spooler must be enabled using either the front panel Interface menus or XANTÉ Command Center. See “Spooler” in chapter 6 and “Spooler” later in this chapter for details.
___________________________________________ PC Setup 4-23 Fig. 4.14 PostScript Tab a. In the PostScript output format box, select PostScript (optimized for speed) if you have a Pentium processor. If not, select PostScript (optimized for portability-ADSC).
4-24 PC Setup bb __________________________________________ 9. Click OK. The Printer Properties window closes. 10. Select File: Close. The Printers window closes.
___________________________________________ PC Setup 4-25 PDFs Folder This folder contains PDFs (Printer Description Files) for each XANTÉ printer. QuarkXPress versions prior to 3.3.2 require these files in addition to the PPD. Use these PDFs to ensure the highest quality output from your printer and QuarkXPress.
4-26 PC Setup bb __________________________________________ D.ps contains a Control-D (PostScript’s end-of-job marker) for use with applications that do not send a PostScript end-of-file. Fonts.ps3 prints a list of Adobe PostScript 3 fonts resident on XANTÉ PostScript 3 printers.
___________________________________________ PC Setup 4-27 Setzone.ps allows you to set your printer’s EtherTalk zone namer. Open the file in a text editor and change “name of zone” in the parentheses to the name of your EtherTalk zone. Save the file, and download it to your printer.
4-28 PC Setup bb __________________________________________ Controller Menu This menu allows you to perform page and line length calibrations, get printer settings and status information, download PostScript files to the printer, set network parameters, and change some printer default settings (fig.
___________________________________________ PC Setup 4-29 – The General screen gives the product name, the PostScript version, the amount of RAM installed, the margin (Page Align) settings, and the size and status of storage devices configured on the printer.
4-30 PC Setup bb __________________________________________ • Update PPD Fonts allows you to add all of your downloaded fonts to your current PPD (PostScript Printer Driver). Your PPD should be updated using this menu anytime you download fonts to the printer.
___________________________________________ PC Setup 4-31 Spooler This option allows you to enable and control printer hard drive spooling. Spooling frees up the communication channel between your PC and printer which permits your computer to return to other processing quickly.
4-32 PC Setup bb __________________________________________ Set Print Server Login Name—allows you to set the name your printer uses when logging into a Novell file server. Set Print Server Password—allows you to set the password your printer uses to login to a Novell file server.
___________________________________________ PC Setup 4-33 Spooler If your printer has an optional hard drive, you can use the spooler to place print jobs into a queue on the hard drive. These jobs then can be reprinted from the queue, eliminating the time required to process and send the file to the printer.
4-34 PC Setup bb __________________________________________ To Enable the Spooler 1. Open XANTÉ Command Center and select Controller: Spooler. The Spooler window appears. Fig. 4.19 Configure Menu in the Spooler Window 2. Choose Configure: Spool Device).
___________________________________________ PC Setup 4-35 4. Choose Configure: I/O Interfaces to Spool. The Select I/O Interfaces to Spool window appears (fig. 4.21). Fig. 4.21 Select I/O Interfaces to Spool Window 5. Select the interface that you use to send files to the printer; then click OK.
4-36 PC Setup bb __________________________________________ Note: The Job queue lists the ID, status, title, spool device, and file size of all jobs in the spooling queue. Job status can be W (waiting to be processed), P (currently processing), or H (already processed and held using the Save Spooled Job feature).
___________________________________________ PC Setup 4-37 • Printing a Calibration Page • Using the Densitometer • Linearizing the Densitometer Data Printing a Calibration Page To begin calibrating your printer, print a calibration page to measure the printer’s current performance as a basis for the calibration.
4-38 PC Setup bb __________________________________________ Note: Always print the calibration page using the same media and toner or press ink as used for the final copy. When calibrating plate or film media, you must select Man Feed using the Tray Select key and select the media size through the front panel MISC: MAN FEED menu.
___________________________________________ PC Setup 4-39 e. Click Print Calibration Page (fig. 4.23). The calibration page shows the printer’s performance using no gamma curve correction (fig. 4.24). Note: Print only one calibration page (using the Print Calibration Page button) at the beginning of the calibration process.
4-40 PC Setup bb __________________________________________ Like any other precision instrument, the densitometer must be calibrated before each use. Refer to its documentation for instructions on calibrating and using the densitometer. After calibrating the densitometer, use it to get density measurements for the calibration page you printed.
___________________________________________ PC Setup 4-41 3. Make sure to enter the solid black (1) and solid white (2) measurements first. Enter the number of the patch whose densitometer measurement most closely matches (within ± 2%) the corresponding percentage in the enter the box numbers section (3).
4-42 PC Setup bb __________________________________________ Advanced Gamma Control If you are an expert user, you may want to adjust image lowlights, midtones, highlights and details in a gamma curve using the Advanced option in the Linearization window.
___________________________________________ PC Setup 4-43 5. Click Close; the Linearization window closes. Then, select File: Exit to close Command Center. Managing Custom Gamma Curves You can retrieve custom gamma curves (that you created or downloaded using the densitometer and Command Center) from your printer and save them on your system.
4-44 PC Setup bb __________________________________________ Fig. 4.27 Reset Curves Window 2. Choose either Reset Custom Gamma X to factory setting (the X will be replaced by the number of the curve you highlighted in step 1) or choose Reset all to factory settings.
___________________________________________ PC Setup 4-45 Note: To use the front panel XACT menu, you need a ruler with 1/2 millimeter rule. Also, you must use the paper cassette, not the multipurpose feeder, when making X-ACT adjustments.
4-46 PC Setup bb __________________________________________ a. Note the amount Line B is over or under 388.61 mm. b. Press the Menu key until LINE B appears. Then, press the Enter key. c. Press the Menu key until the amount which would most closely adjust the line to the desired length appears.
___________________________________________ PC Setup 4-47 Fig. 4.28 More X-ACT Window 2. Make sure that the same type of media you will use for final printing is loaded in the printer. 3. Select the media type you are using from the Media Type drop-down menu.
4-48 PC Setup bb __________________________________________ 4. Check Options to make sure the paper (media) source and print settings are correct. If any of the settings are incorrect, click Change Options; when the More X-ACT Advanced Setup window appears (fig.
___________________________________________ PC Setup 4-49 5. Click Print Calibration Page. A test page similar to the one shown in the Calibration Page section prints. D D Measure dashed line from top edge of paper to right arrow tip; enter results in millimeters in box D.
4-50 PC Setup bb __________________________________________ 9. Repeat steps 5 through 8 until the measurements in the corresponding boxes are within .5 mm of each other.
___________________________________________ PC Setup 4-51 2. Click Update/Print to print an alignment test page. Click OK in the Alignment message box. 3. Turn the test page so that -x is to the left and -y is at the top of the crossed lines (fig. 4.31).
4-52 PC Setup bb __________________________________________ 8. Measure the -x and -y lines on the new test page. If the lines are not each 1" (25.4 mm) from the edge of the paper, go back to step 4 and repeat the process. 9. When the -x and -y lines are set correctly, click Close.
_______________________________________ Ethernet Setup 5-1 Chapter 5 - Ethernet Setup Chapter Overview Introduction ..................................................................................... 5-3 EtherT alk Network Configuration ............
5-2 Ethernet Setup bb ______________________________________ Notes.
_______________________________________ Ethernet Setup 5-3 Introduction This chapter covers configuration for the EtherTalk, Novell Print Server, and Line Printer protocols on the printer’s Ethernet interface using printer front panel menus, XANTÉ Command Center, and specific network software.
5-4 Ethernet Setup bb ______________________________________ • Select the Phase 2 driver through the Network Control Panel under Apple menu: Control Panels on a Macintosh with an older operating system (System 6.
_______________________________________ Ethernet Setup 5-5 5. Choose File: Quit to close Command Center. 6. Restart the Printer to make the new zone name effective. Novell NetW are Configuration The Ethernet upgrade allows your printer to support EtherTalk, Novell NetWare print server, NetBEUI, and TCP/IP protocols concurrently.
5-6 Ethernet Setup bb ______________________________________ Selecting the Novell Names Certain characters are invalid for use in Novell names (fig. 5.2). The Novell utility automatically replaces any of these characters in the printer’s default name with an underscore (_) character and changes all characters in the name to uppercase.
_______________________________________ Ethernet Setup 5-7 To configure the Novell server for NetWare versions 3.X or 4.X see the next section; for version 5.X, skip to “Configure the Novell Server (NetWare 5.X)” later in this chapter. Configure the Novell Server (NetWare 3.
5-8 Ethernet Setup bb ______________________________________ d. Press Escape until you return to the Available Options menu. 5. Set up the Print Queue name. a. Select Available Options: Print Queue Information (version 3.X) or Available Options: Print Queues (version 4.
_______________________________________ Ethernet Setup 5-9 Now that the Novell server is configured for NetWare 3.X and 4.X, skip to “Configure the Print Server Emulation” later in this chapter.
5-10 Ethernet Setup bb ______________________________________ 3. Highlight the main organization where the printer will be installed (fig. 5.3). Then, select Object: Create (fig. 5.3). The New Object Window appears (fig. 5.4). Fig. 5.4 New Object Window 4.
_______________________________________ Ethernet Setup 5-11 5. Select Directory Service Queue and under Print Queue Name enter the desired queue name (such as XANTE_Q). 6. Click the Browse button to the right of the Print Queue Volume field (fig. 5.5).
5-12 Ethernet Setup bb ______________________________________ 10. Select Printer under Class of new object (fig. 5.4). Then, click OK. The Create Printer window appears (fig. 5.7). Fig. 5.7 Create Printer Window 11. Enter the printer name as it appears on the printer’s start-up page (for example PlateMaker 3).
_______________________________________ Ethernet Setup 5-13 13. Click Assignments; then, click Add (fig. 5.8). The following Select Object window appears. Fig. 5.9 Select Object Window 14. Highlight the print queue name in the left of the Select Object window.
5-14 Ethernet Setup bb ______________________________________ 17. Enter the printer server name. This name must match the Novell Printer Server Name from the printer start-up page. Then, click Create. The following Print Server window appears (fig. 5.
_______________________________________ Ethernet Setup 5-15 20. Enable Novell Print Server on the printer’s front panel using the following procedure. a. Press the Online key once to take the printer offline. b. Press the Menu key until SETUP:I/F appears; then, press the Enter key.
5-16 Ethernet Setup bb ______________________________________ Fig. 5.13 Add File Server Window 3. Type in the name of the Novell file server that your printer will poll for print jobs exactly as it appears in PConsole; then click OK to return to the main menu.
_______________________________________ Ethernet Setup 5-17 Note: The printer enters a waiting state while it saves the file server name. Do not proceed until the printer displays the READY/IDLE message. 5. If a password is required to access the file server, change the print server password to agree with the password set up on the file server.
5-18 Ethernet Setup bb ______________________________________ Fig. 5.15 New File Server Window 3. Type in the name of the Novell file server that your printer will poll for print jobs exactly as it appears in PConsole; then click OK to return to the main menu.
_______________________________________ Ethernet Setup 5-19 Note: The printer enters a waiting state while it saves the file server name. Do not proceed until the printer displays READY/IDLE . 5. If a password is required to access the file server, change the print server password to agree with the password set up on the file server.
5-20 Ethernet Setup bb ______________________________________ • To enable the Ethernet Interface, which directs the printer to login to listed file servers and begin printing jobs from assigned print queues, use either Command Center or printer front panel menus.
_______________________________________ Ethernet Setup 5-21 2. Choose Networking: Novell Print Server: Login & Printing. Fig. 5.17 Print Server Login and Printing Control Window 3. Click the option buttons for Enable Login and Enable Printing. Click Ok to save the changes and return to the main menu.
5-22 Ethernet Setup bb ______________________________________ Line Printer Configuration The Ethernet interface’s Line Printer option allows you to configure your printer to communicate using TCP/IP (Transmission Control Protocol/Internet Protocol).
_______________________________________ Ethernet Setup 5-23 TCP/IP addresses are divided into classes based on the network’s size. The TCP/IP address assigned depends on the class and includes the network ID and the host (individual computer or peripheral) ID.
5-24 Ethernet Setup bb ______________________________________ Note: The actual number of usable host IDs is smaller than the calculated number listed above, because some addresses are reserved, by convention, for specific uses. See the list in the next section, “Reserved IP Addresses.
_______________________________________ Ethernet Setup 5-25 Broadcast Addresses The server uses a broadcast address to send information to all network workstations. In the absence of subnetting, the broadcast address is created by using the network ID address octets and 255 (all 1s) for the host ID octets.
5-26 Ethernet Setup bb ______________________________________ Using XANTÉ Command Center (PC) Note: Your PC must be directly connected to the printer through a parallel or serial cable to use XANTÉ Command Center. You cannot set the commands through a network.
_______________________________________ Ethernet Setup 5-27 2. Choose Networking: TCP/IP: Address. Fig. 5.21 Macintosh TCP/IP Address Control Window 3. Change the printer’s default TCP/IP address to the address assigned by your System Supervisor, using the tab key to move to the next octet.
5-28 Ethernet Setup bb ______________________________________ 6. Choose File: Quit. Command Center closes. 7. Restart the printer to make the new TCP/IP address take effect. Configure the Printer Setup on the Network There are several UNIX operating systems, including System V (SYSV), Berkeley Standard Distribution (BSD), and Solaris.
_______________________________________ Ethernet Setup 5-29 Fig. 5.23 Printer Ports Window 4. Select LPR Port; then, click New Port to bring up the Add LPR Compatible Printer window (fig.
5-30 Ethernet Setup bb ______________________________________ 6. Select the General tab; then, click Print Test Page and check the printer to see if the Windows NT Test Page printed correctly. 7. Click OK. The Printer Properties window closes. 8. Select File: Close.
_______________________________________ Ethernet Setup 5-31 5. Click on your printer’s name. When a prompt appears asking “Do you want to capture AppleTalk printing device,” click Yes to make NT a print server for your network. Note: If you select Yes, NT hides the AppleTalk name from the Macintosh Chooser.
5-32 Ethernet Setup bb ______________________________________ • NetBEUI allows only one PC to send a print job at a time. • There is a time limit for each NetBEUI job to be processed by the printer and for printing to begin. Once printing begins, the printer cannot accept jobs from other sources.
_______________________________________ Ethernet Setup 5-33 Note: If you already have NetBEUI installed as a protocol, skip step 4. 4. Click Add, Protocol, Microsoft, and NetBEUI. Then, press OK. You may need the Window 95/98 OS CD to install the necessary drivers.
5-34 Ethernet Setup bb ______________________________________ 5. Select the appropriate printer and click “+” next to the selected printer. Highlight the print queue and click OK. 6. Continue through the remaining instructions and select the correct PPD for your printer.
_______________________________________ Configuration 6-1 Chapter 6 - Configuration Chapter Overview Introduction ..................................................................................... 6-3 Front Panel ...................................
6-2 Configuration bb ______________________________________ Notes PCL Emulation Control .......................................................... 6-31 Power Save ............................................................................. 6-33 Print Job Offset (Jog) .
_______________________________________ Configuration 6-3 Introduction This chapter describes configuring printer features. Included are manual settings available through the front panel and advanced features available through PPD options and XANTÉ Command Center.
6-4 Configuration bb ______________________________________ Status Lights Printer front panel status lights, or LEDs (Light Emitting Diodes), indicate printer status (fig. 6.1). ONLINE/ READY Online/Ready LED is on when the printer is ready to receive data.
_______________________________________ Configuration 6-5 TRA Y SELECT Tray Select key allows you to change the default paper tray. Press once to display the current tray selection. Press the Tray Select key to toggle between the available trays. Note: Tray options do not appear in all capital letters in the window.
6-6 Configuration bb ______________________________________ Configuration Menus Use configuration menus to set printer features and interfaces defaults. This section describes using the configuration menus. The three-fold quick reference sheet in the back of this manual illustrates the configuration menu structure.
_______________________________________ Configuration 6-7 Level 1 Reset Level 1 resets all printer options to factory default settings. To do a level 1 reset, turn off the printer, hold in the Online, Tray Select, and Test keys, turn on the printer. Release the keys after RESET 1 appears in the window.
6-8 Configuration bb ______________________________________ * 3G only; 3N and 3DN can be upgraded to 3G to gain the Gamma feature † Only with IDE drive and RAM Disk enabled ∞ Optional 3N and 3DN; .
_______________________________________ Configuration 6-9 For these options to be available, the Adobe PostScript printer driver and your printer’s PPD must be installed and configured properly.
6-10 Configuration bb ______________________________________ 4. Choose Printer Specific Options. The printer option menus appear (fig. 6.4). Fig. 6.4 Printer Specific Options Menu 5. Use the right scroll bar to locate the option; then, use the option’s drop down menu to select its setting.
_______________________________________ Configuration 6-11 Fig. 6.5 Windows 95 and 98 Print Dialog Box 3. Make sure your printer is selected in the Name box (fig. 6.5); then, click Properties. 4. Click the Graphics tab to set the Resolution option. 5.
6-12 Configuration bb ______________________________________ Fig. 6.6 Windows 95 and 98 Device Options Tab a. Use the right scroll bar to locate the feature in the Printer features box. Highlight the feature to display the options in the Change Setting for box (fig.
_______________________________________ Configuration 6-13 6. Click OK. The Print dialog box reappears. 7. Click OK to send the file to the printer. Selecting PPD Options (Windows NT 4.
6-14 Configuration bb ______________________________________ Fig. 6.8 Windows NT 4.0 Advanced Tab 5. Highlight the feature in the top box; then select the setting from the options in the bottom box (fig. 6.8). 6. Click OK. The Print dialog box reappears.
_______________________________________ Configuration 6-15 On a Macintosh, use the Chooser’s Auto Setup feature to set installable options to agree with the printer’s configuration. To change PPD menu defaults, use the Print dialog box Save Settings button.
6-16 Configuration bb ______________________________________ Accurate Calibration T echnology (X-ACT) X-ACT (XANTÉ’s patented Accurate Calibration Technology) allows you to calibrate your printer in two ways. You can calibrate printer line lengths using the front panel MISC:XACT menu.
_______________________________________ Configuration 6-17 Clean (T ransfer Roller Cleaning) Use the MISC:CLEAN menu to have the printer perform an approximately 25 second cleaning of the transfer roller. Make sure READY/IDLE displays before selecting START from the Clean menu.
6-18 Configuration bb ______________________________________ Th e duplexer must be configured as an option in the PPD before you can select it through the Print dialog box. See chapter 3 (Macintosh) or 4 (PC) for details. Note: The duplexer option is not available on the Accel-a-Writer 3G if a 2400 dpi resolution or NEIT upgrade is installed.
_______________________________________ Configuration 6-19 • None, the factory default, prints at normal speed and with no data compression. • Optimized for Quality compresses image data for faster printing than normal but with some (usually not noticeable) loss of image quality.
6-20 Configuration bb ______________________________________ XANTÉ provides seven standard gamma correction curves and you can create up to seven custom curves. Use the MISC:GAMMA configuration menu or the Print dialog box Gamma menu to select the desired curve.
_______________________________________ Configuration 6-21 1 1 0 Output Levels Black White Input Levels Gamma 6 Black White 1 1 0 Output Levels Black White Input Levels Gamma 5 Black White 1 1 0 Outpu.
6-22 Configuration bb ______________________________________ Idiom Recognition Idiom Recognition allows you to use newer, more efficient PostScript 3 commands in place of older PostScript commands for the same action. This feature recognizes the older commands and substitutes the newer more efficient ones for processing.
_______________________________________ Configuration 6-23 ENTER I/F:IP ADDRESS 192.009.200.201* *Default address I/F:NVL PSR V ENTER ENTER ENTER I/F:RS232 ENTER I/F: XXXX* RS232:ENABLE RS232:MODE RS2.
6-24 Configuration bb ______________________________________ Spool Menu Use Spool menus to enable (YES) or disable (NO) the spooling feature on each interface. Spool menus only appear if an optional IDE disk is installed. The factory default is No for all interfaces.
_______________________________________ Configuration 6-25 The Protocol Menu allows you to select 802.3, which is the default packet type for NetWare versions 3.12 and up, or 802.2 (NO SNAP), which is the default packet type for NetWare versions prior to 3.
6-26 Configuration bb ______________________________________ Set Jam Recover from the MISC:JAM RECOVER configuration menu. Options are Yes to enable and No (the factory default) to disable this feature. Note: If you must turn off the printer to clear a paper jam, Jam Recover is not effective because all print job information in RAM is lost.
_______________________________________ Configuration 6-27 Note: Throughout this document, all references to media are shown as PAPER (the factory default). The same menu settings apply to Film, Hvypaper (heavy paper), Hvyfilm (heavy film), and five user-defined types of media.
6-28 Configuration bb ______________________________________ Fuser Temperature Control The PAPER:FUSER menu allows you to control your printer’s fuser temperature for different media types. Select Cool, the factory default, when printing to Myriad film, paper, envelopes, labels, and transparencies.
_______________________________________ Configuration 6-29 Media Weight Media Weight allows you to designate the type of media used and to access correct temperatures for that media. Set Media Weight from your application Print dialog box. Options are Paper, Hvypaper (heavy paper), Film, Hvyfilm (heavy film), and five user defined media weights.
6-30 Configuration bb ______________________________________ Multipurpose Feeder Media Sizes Set the media size used in the multipurpose feeder from the MISC: MAN FEED (Manual Feed) configuration menu.
_______________________________________ Configuration 6-31 Paper Mode The paper cassette media guides activate cams which notify the printer of the paper size.
6-32 Configuration bb ______________________________________ Use the Test ← key to lower or the Menu → key to raise the value to the desired amount. Then, press the Enter ↓ key to confirm the selection. Lines/Inch Use the Lines/Inch menu, PCL5:LINES/INCH to select from 1 to 48 lines per inch (lpi) to print.
_______________________________________ Configuration 6-33 Sym Set Use the Sym Set menu to select the symbol set for the desired font from the following list.
6-34 Configuration bb ______________________________________ Printer T imeout The Timeout feature allows you to select the number of seconds the printer waits for additional data before cancelling a job and returning to the READY/IDLE state. Set Timeout from the MISC:TIMEOUT configuration menu.
_______________________________________ Configuration 6-35 Note: See “Printer Memory Requirements” in chapter 9 about the RAM required to print at higher resolutions. Set available resolutions using either the MISC:DPI configuration menu or the Print dialog box’s Resolution menu.
6-36 Configuration bb ______________________________________ Spooler If your printer has an optional hard drive, you can use the spooler to place up to 250 print jobs into a queue on that drive. The spooler reduces return to application time for a print job by freeing the communications channel between the computer and the printer.
_______________________________________ Configuration 6-37 Start-up Page The Start-up Page feature prints a page that lists the selected resolution, installed RAM, hard disk identities, page count, enabled interfaces, and network information (if the Ethernet upgrade is installed) each time the printer is turned on.
6-38 Configuration bb ______________________________________ Adjusting Print Density You can increase or decrease the amount of toner laid down by the printer using the print density dial. Note: The amount of toner used increases as printer dial settings move from low (L) to high (H).
_______________________________________ Configuration 6-39 Fig. 6.17 Adjust the Print Density Dial 3. Close the Multipurpose Feeder. Note: Check the print density dial when you replace a toner cartridge. The setting required for the previous cartridge may be too high or too low for the new cartridge.
6-40 Configuration bb ______________________________________ T ray Selection Options You can select a specific tray as the default media source or you can use tray chaining to automatically switch to another source for media when the current source is empty.
_______________________________________ Configuration 6-41 • All selected media sources must contain the same size media. If the printer detects a different size media when it switches to a new tray, a PAPER OUT message appears. • All trays must be properly inserted.
6-42 Configuration bb ______________________________________ Selecting PostScript or Emulation Modes The printer’s front panel allows you to select modes (Adobe PostScript or an emulation) through the Interface menu, SETUP:I/F. For details on selecting the interface, see “Selecting Menu Options” earlier in this chapter.
_______________________________________ Media Options 7-1 Chapter 7 - Media Options Chapter Overview Introduction ..................................................................................... 7-3 Media Specifications ..........................
7-2 Media Options bb ______________________________________ Notes.
_______________________________________ Media Options 7-3 Introduction This chapter describes selecting and using various media types and sizes and creating double-sided output. Media Specifications To ensure that your job prints correctly, always use appropriate media.
7-4 Media Options bb ______________________________________ Caution: Using media that does not meet these guidelines may void your printer warranty. XANTÉ is not responsible for damages caused by media. Repair will be at the user’s expense. To prevent damage to media, store media • in small, flat stacks (not set on its side or end).
_______________________________________ Media Options 7-5 Media Sizes Imageable Areas Letter 8.50" x 11.00" 8.34" x 10.82" (215 mm x 279 mm) (212 mm x 275 mm) Legal 8.50" x 14.00" 8.30" x 13.89" (215 mm x 355 mm) (211 mm x 353 mm) A4 8.
7-6 Media Options bb ______________________________________ Printing on Custom Sized Media Always use the appropriate feed source for the size and type media you are using, following the procedure in chapter 2 or in “Media Sources” later in this chapter.
_______________________________________ Media Options 7-7 Media Handling This section describes available options for feeding media to the printer. It summarizes the media path and covers using the paper cassettes, the optional paper feeders, the multipurpose feeder, and the duplexer.
7-8 Media Options bb ______________________________________ 2. The image is transferred to the media from the drum. 3. Toner is fixed on the media by the fuser. 4. If the image is two-sided and the duplexer is installed, paper passes through the duplexer, reverses, and goes through steps 2 and 3 again.
_______________________________________ Media Options 7-9 Paper Cassettes The universal cassette included with the printer handles paper sizes from 5.50" x 8.50" (140 mm x 216 mm) up to 13.00" x 18.50" (330 mm x 470 mm) and paper weights from 16 - 28 lb bond (60 - 105 g/ m 2 ).
7-10 Media Options bb ______________________________________ Load envelopes short edge first in the envelope cassette and the multipurpose feeder. Load envelopes flap closed in the envelope cassette or flap open in the multipurpose feeder to provide a flatter address area print surface.
_______________________________________ Media Options 7-11 Use the following guidelines and the procedure in “Tray Selection Options” in chapter 6 when tray chaining. • All selected media sources must contain the same size media. If the printer detects a different size media when it switches to a new tray, a PAPER OUT message appears.
7-12 Media Options bb ______________________________________ Optional Duplexer The optional duplexer allows you to print double-sided copy automatically, rather than by feeding pages manually. Guidelines for using the Duplexer Follow these guidelines when using the duplexer to prevent paper jams and ensure the highest quality output.
_______________________ Printing with Various Media Types 8-1 Chapter 8 - Printing with V arious Media T ypes Chapter Overview Introduction ..................................................................................... 8-3 Printing Computer-to-Film .
8-2 Printing with Various Media Types ________________________ Notes.
_______________________ Printing with Various Media Types 8-3 Introduction This chapter covers printing on computer-to-film, envelopes, labels, and transparencies. It also lists Myriad film sizes. For additional information and troubleshooting procedures, see chapters 2 and 11.
8-4 Printing with Various Media Types ________________________ • Use the Cool fuser temperature setting for regular weight film and Warm for heavy film.
_______________________ Printing with Various Media Types 8-5 Printing Envelopes Use the multipurpose feeder or the envelope cassette, following the procedures in chapter 2, the media specifications in chapter 7, and these guidelines when printing envelopes.
8-6 Printing with Various Media Types ________________________ Printing T ransparencies Always use the multipurpose feeder, following the procedure in chapter 2, the media specifications in chapter 7, and these guidelines when printing transparencies.
_________________________ Maintenance and Specifications 9-1 Chapter 9 - Maintenance and Specifications Chapter Overview Introduction ..................................................................................... 9-3 Maintenance ...............
9-2 Maintenance and Specifications bb ________________________ Notes.
_________________________ Maintenance and Specifications 9-3 Introduction Your Accel-a-Writer 3 series printer requires minimal maintenance. This chapter describes how to handle, store, move, and clean your printer and contains technical specifications and warranty information.
9-4 Maintenance and Specifications bb ________________________ • Allow the printer side vent at least 8.0" (200 mm) clearance to prevent overheating. Never insert anything into the vent. • Make sure the output tray does not overfill. Overfilling can block media as it comes out and cause a printer jam.
_________________________ Maintenance and Specifications 9-5 1. Turn off the printer; then unplug the power cord from the power source. 2. Remove all media from the multipurpose feeder and close it and, if necessary, the top cover. See chapter 2 for instructions.
9-6 Maintenance and Specifications bb ________________________ Warning ! Allow fuser assembly to cool before removing. 2. Open the fuser cover assembly (fig. 9.1). Fig. 9.1 Fuser Assembly 3. Loosen but do not remove the two thumb screws located on the right side of the printer.
_________________________ Maintenance and Specifications 9-7 7. Vacuum the area using a soft brush attachment or blow compressed air into the printer. Warning ! Wear protective safety glasses when using compressed air. Caution : Do not pull out any wires while performing this step.
9-8 Maintenance and Specifications bb ________________________ 4. Clean toner from the transfer roller with a soft bristle brush. 5. Vacuum the area using a soft brush attachment or blow it with compressed air. Warning ! Wear protective safety glasses when using compressed air.
_________________________ Maintenance and Specifications 9-9 Fig. 9.3 Toner and Manual Feed Area Cleaning 3. Reassemble the printer and reconnect it to the power source. Exterior Cleaning 1. Turn off your printer and disconnect it from the power source.
9-10 Maintenance and Specifications bb ________________________ 3. Give the printer a few minutes to dry thoroughly. Then, reconnect the printer to the power source.
_________________________ Maintenance and Specifications 9-11 Language: Adobe PostScript 3 Typefaces: 136 PostScript fonts Types 1, 3, 4, 5, and 6 PostScript download font support Interfaces: Standard.
9-12 Maintenance and Specifications bb ________________________ Printer Memory Requirements Memory requirements vary depending on the print resolution, media size, and duplexing mode. The following chart lists the minimum available memory required to print typical configurations.
_________________________ Maintenance and Specifications 9-13 XANTÉ provides a one year limited warranty against defects in material and workmanship on your printer.
9-14 Maintenance and Specifications bb ________________________ XANTÉ CORPORATION IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER .
___________________________________________ Options 10-1 Chapter 10 - Options Chapter Overview Introduction ................................................................................... 10-3 Printer Options ......................................
10-2 Options bb __________________________________________ Notes.
___________________________________________ Options 10-3 Introduction This chapter describes available printer options and covers installation for those that are user installable. Printer Options You can order controller board upgrades and paper handling options to enhance your printer’s performance.
10-4 Options bb __________________________________________ To order options call XANTÉ at 800-926-8839 (US and Canada) from 7:00 a.m. until 7:00 p.m. Central Standard time Monday through Thursday or 7:00 a.m. to 6:00 p.m. on Friday, or call your XANTÉ vendor.
___________________________________________ Options 10-5 Installing the Paper Cassette Feeder 1. Unpack the paper cassette feeder from the shipping carton. Remove all plastic, tape, and stabilizing material. Save the carton and packing material to use for storing the feeder.
10-6 Options bb __________________________________________ Warning! The printer weighs approximately 58.5 lbs (26.5 kg) without the toner, cassettes, and media installed. Always have two people lift the printer using the recessed grip areas on the right and left sides.
___________________________________________ Options 10-7 8. Insert the screws supplied with the feeder into the holes on the bottom of the printer (fig. 10.3). Tighten the screws to secure the feeder to the printer. Fig. 10.3 Secure the Printer to the Feeder 9.
10-8 Options bb __________________________________________ Removing the Paper Cassette Feeder 1. Make sure the printer displays a PLEASE WAIT or READY/IDLE message. Then, turn off the printer and disconnect the power cord from the power supply (fig. 2.
___________________________________________ Options 10-9 Note: The optional 2,000 sheet paper feeder is available only for 20 ppm printers. It cannot be used on printers that have the 2400 dpi or NEIT upgrade installed. Installing the 2,000 Sheet Feeder 1.
10-10 Options bb __________________________________________ Warning: To ensure the stability of the 2,000 sheet feeder, do not use the feeder without first installing the footers. a. Place the footer next to the feeder (fig. 10.6). Fig. 10.6 Align the Footer with the Feeder b.
___________________________________________ Options 10-11 c. Use the Allen screws and screwdriver to secure the footer to the feeder (fig. 10.8). Fig. 10.8 Attach the Footer to the Feeder 4. Turn the locking key on the top of the feeder counterclockwise to release the lock (fig.
10-12 Options bb __________________________________________ 5. Make sure the printer displays a PLEASE WAIT or READY/IDLE message; then, turn off the printer and disconnect the power cord from the power supply (fig. 2.6). 6. Remove all media from the multipurpose feeder and the output tray.
___________________________________________ Options 10-13 Fig. 10.10 Align the Printer over the Feeder b. Lower the printer onto the feeder. The feeder’s stubs should fit easily into the holes on the printer. c. Insert the screws supplied with the feeder into the holes on the bottom of the printer (fig.
10-14 Options bb __________________________________________ 9. Connect the feeder’s built-in power cord to the power receptacle on the back of the printer (fig. 10.12). Fig. 10.12 Connect the Power between the Feeder and the Printer 10. Plug the AC power cord into the sheet feeder’s power receptacle and into a properly grounded AC outlet.
___________________________________________ Options 10-15 Loading the 2,000 Sheet Feeder 1. Open the paper drawer in the 2,000 sheet feeder and wait for the tray to lower (fig. 10.14). Fig. 10.14 Open the Paper Drawer Warning! Do not reach into the paper drawer until the tray is completely lowered (approximately 20 seconds).
10-16 Options bb __________________________________________ a. Turn the knob on top of the paper guide counterclockwise to align it with the slot in the paper guide (fig. 10.15). b. Lift the paper guide to release it from the knob and the stubs on the side of the drawer (fig.
___________________________________________ Options 10-17 Fig. 10.17 Load the Paper Drawer 4. Close the paper drawer. Removing the 2,000 Sheet Feeder 1. Make sure the printer displays a PLEASE WAIT or READY/IDLE message. Then, turn off the printer and disconnect the power cord from the power supply (fig.
10-18 Options bb __________________________________________ Warning! The printer weighs approximately 58.5 lbs (26.5 kg) without toner, cassettes, and media installed. Always have two people lift the printer using the recessed grip areas on the right and left sides.
___________________________________________ Options 10-19 10. Repack the 2,000 sheet feeder in the original box and store it in a location that meets the guidelines in “Printer Location” in chapter 2. 11. Set the printer up again following the instructions in chapter 2.
10-20 Options bb __________________________________________ 1. Make sure the printer displays a PLEASE WAIT or READY/IDLE message. Then, turn off the printer and disconnect the power cord from the power supply (fig. 2.6). 2. Remove all media from the multipurpose feeder and output tray.
___________________________________________ Options 10-21 5. Push on the two tabs holding the duplex access panel to the fuser cover; then remove the panel (fig. 10.21). Caution: Do not use the printer with the duplex access panel removed unless the duplexer is installed.
10-22 Options bb __________________________________________ 7. Place the duplexer over the access slot, setting the duplexer’s side triangular protrusions onto the L shaped shelves at the top of the vertical slots in the access panel (fig. 10.23). Fig.
___________________________________________ Options 10-23 9. Plug the duplexer cable into the printer’s duplexer connector and tighten the screws to secure the connection (fig. 10.25). Fig. 10.25 Connect the Duplexer Cable 10. Attach the paper guide to the front of the duplexer (fig.
10-24 Options bb __________________________________________ Removing the Duplexer Warning: The fuser becomes very hot during operation. To avoid burns, turn the printer off and allow it to cool for at least 40 minutes before touching any area with a high-temperature warning label (fig.
___________________________________________ Options 10-25 Fig. 10.27 Replace the Duplexer Panel 8. Store the duplexer in its original packing carton. Controller Board Upgrades RAM, 2400 dpi resolution, NEIT, 10/100BaseT, and internal IDE hard disk upgrades are controller board modifications.
10-26 Options bb __________________________________________ Removing the Controller Board Panel 1. Make sure the printer displays a PLEASE WAIT or READY/IDLE message. Then, turn off the printer and disconnect the power cord from the power supply (fig.
___________________________________________ Options 10-27 Figure 10.30 shows upgrade installation locations. Fig 10.30 Controller Board Installing SODIMM and Firmware Upgrades SODIMMs are used for RAM upgrades. NEIT and resolution upgrades are firmware (flash ROM) changes.
10-28 Options bb __________________________________________ Bank 0/0 16 MB 16 MB 64 MB 64 MB 64 MB Bank 0/1 16 MB 16 MB 64 MB 64 MB 64 MB Bank 1/0 16 MB 16 MB 64 MB Bank 1/1 16 MB 16 MB 64 MB Total RAM 32 MB 64 MB 128 MB 160 MB 256 MB The following are SODIMM specifications for you printer.
___________________________________________ Options 10-29 Other Firmware Upgrades NEIT and 2400 dpi resolution SIMM based upgrades require that your printer engine be reset to operate at 10 ppm (letter/A4 output).
10-30 Options bb __________________________________________ 1. Remove the controller board panel following the instructions earlier in this section. 2. Unpack the SIMM or SODIMM. 3. Remove the existing SIMM(s) or SODIMM if necessary using the following procedure (fig.
___________________________________________ Options 10-31 Fig. 10.33 Remove the SODIMM 4. Install the new SIMM or SODIMM using the following steps. Note: Install the DRAM SIMM closest to the back of the printer first. a. Align the SIMM or SODIMM over its bank using the following appropriate step.
10-32 Options bb __________________________________________ b. Push the SIMM or SODIMM into its bank using the following appropriate step. 1) Flash ROM or FIFO SIMM—tilt the SIMM up in its bank until it is positioned at a 90 ° angle with the controller board making sure the bank latch snaps into place (fig.
___________________________________________ Options 10-33 2. Align tabs on the front of the controller board panel with the slots in the front of the opening; then slide the panel forward into place (fig. 10.29). 3. Secure the controller board panel to the printer by tightening the screws on the back of the panel (fig.
10-34 Options bb __________________________________________.
_____________________________________ Troubleshooting 11-1 Chapter 1 1 - T roubleshooting Chapter Overview Introduction ................................................................................... 11-3 Status Messages ..........................
11-2 Troubleshooting bb ____________________________________ Notes.
_____________________________________ Troubleshooting 11-3 Introduction This chapter describes the status messages that can direct you to the source of a problem, suggests solutions for some typical printer setup and print quality problems, and provides information about preventing and clearing paper jams.
11-4 Troubleshooting bb ____________________________________ E:MOTOR There is a hardware problem with the motor. EXIT PAPER JAM A media jam has occurred after the paper has been printed but before it has been deposited in the output tray. FRONT COVER OPEN The multipurpose feeder cover is open.
_____________________________________ Troubleshooting 11-5 OFFLINE The printer is off line. It cannot receive or process data. PAPER JAM A media jam has occurred along the paper path.
11-6 Troubleshooting bb ____________________________________ Power and Setup Issues This section provides tips for resolving problems concerning power to the printer and host or concerning printer setup. My printer has no power. • Make sure the power cord is plugged into the printer and the power source.
_____________________________________ Troubleshooting 11-7 • Make sure the Macintosh is setup to communicate using LocalTalk. See “Connecting to the LocalTalk Port” in chapter 2. • Make sure the correct Adobe PostScript printer driver and your printer’s PPD are installed and configured properly.
11-8 Troubleshooting bb ____________________________________ • Set the data format to ASCII in your application. My printer does not respond properly to my PC using a serial connection. • Make sure all cables are connected and seated properly. See “Connecting to the Serial Port” in chapter 2.
_____________________________________ Troubleshooting 11-9 Note: If your printer is configured as a Novell Print Server and the Novell network becomes unavailable, the printer may disable the Novell Print Server interface.
11-10 Troubleshooting bb ____________________________________ For example, for a line screen of 95, set the scanner resolution 190 dpi (95 x 2). To print the same image at 75% of original size, set the scanner resolution to 142 dpi (95 x 2 x .75). Scanning the image at a lower than optimum resolution results in less detail.
_____________________________________ Troubleshooting 11-11 Random black dots appear on the printed media. • Media may not meet the requirements in “Media Specifications” in chapter 7. If necessary, replace the media. See “Paper Cassette” and “Multipurpose Feeder” in chapter 2.
11-12 Troubleshooting bb ____________________________________ Some characters are missing or only partially printed. • Media may not meet the requirements in “Media Specifications” in chapter 7. If necessary, replace the media. See “Paper Cassette” and “Multipurpose Feeder” in chapter 2.
_____________________________________ Troubleshooting 11-13 Instead of my image (or text), the output is a solid black page. • The density setting may need adjusting. See “Adjusting Print Density” in chapter 6. • The toner cartridge may need replacing.
11-14 Troubleshooting bb ____________________________________ Print is smudged or small spaces are plugged. • Media may be damp or otherwise damaged. Make sure the media meets the requirements in “Media Specifications” in chapter 7. If necessary, replace the media.
_____________________________________ Troubleshooting 11-15 Bold print appears shaded on the output. • The density setting may need adjusting. See “Adjusting Print Density” in chapter 6. • The toner cartridge may need replacing. See “Toner Cartridge” in chapter 2.
11-16 Troubleshooting bb ____________________________________ - The resolution may need to be adjusted. Raising the resolution (at a set line screen) produces more levels of gray, which results in a more accurate image representation. When I use the duplexer, the paper wrinkles and the corners fold over.
_____________________________________ Troubleshooting 11-17 • Make sure all paper cassettes are seated properly. See “Paper Cassette” in chapter 2. • If the optional duplexer is installed, make sure it is connected properly. See “Duplexer” in chapter 10.
11-18 Troubleshooting bb ____________________________________ • Make sure media is loaded properly in the selected cassette or multipurpose feeder. - Make sure the correct size media is loaded in the selected cassette or multipurpose feeder. - Follow the guidelines for the type of media you are using.
_____________________________________ Troubleshooting 11-19 A B C D E Fig. 11.1 The Printer Paper Path • In the media source (either a paper cassette or the multipurpose feeder) and the toner cartri.
11-20 Troubleshooting bb ____________________________________ 3. Check for paper jams around the toner cartridge. 4. Check for paper jams in the back of the paper feeder from which the media was fed. 5. Reassemble the printer. Locating Jams on a Printer with the Duplexer 1.
_____________________________________ Troubleshooting 11-21 Fig. 11.2 Release the Top Cover Latch 2. Lift the top cover. The multipurpose feeder opens automatically as you open the top cover (fig. 11.3). Caution: The multipurpose feeder does not open to a 90 ° angle.
11-22 Troubleshooting bb ____________________________________ 3. Remove all media from the multipurpose feeder (fig. 11.4). Fig. 11.4 Remove Media from the Multipurpose Feeder 4. Remove any jammed paper from the multipurpose feeder (fig. 11.5). Fig. 11.
_____________________________________ Troubleshooting 11-23 5. Remove the cassette from the printer. a. Pull the cassette straight out until it stops (fig. 11.6). Fig. 11.6 Pull out the Cassette b. Lift up slightly; then pull the cassette from the printer (fig.
11-24 Troubleshooting bb ____________________________________ 6. Remove any crumpled paper from the cassette (fig. 11.8). Fig. 11.8 Remove Media Jam from the Cassette 7.
_____________________________________ Troubleshooting 11-25 Clearing a Back of Paper Feeder Jam 1. Open the feeder‘s back cover by grasping the notch on the top side of the cover and pulling down (fig. 11.10). Caution: The cover may be held in place by two strong springs or by magnets.
11-26 Troubleshooting bb ____________________________________ 3. Close the feeder’s back cover (fig. 11.12). Fig. 11.12 Close the Back Cover Clearing a Toner Cartridge Area Jam Warning: The inside of the printer becomes very hot during operation. Do not touch any area with a high-temperature warning label (fig.
_____________________________________ Troubleshooting 11-27 1. Remove the toner cartridge from the printer by grasping it by the handles on the top and pulling it slowly out of the printer (fig. 11.14). Caution: Once you begin pulling the toner cartridge out of the printer, remove it completely.
11-28 Troubleshooting bb ____________________________________ 2. Remove any jammed paper from the back of the multipurpose feeder and from the toner cartridge area (fig. 11.15). Fig. 11.15 Remove Media Jam from the Toner Cartridge Area Clearing a Paper Exit Area Jam Warning: The fuser becomes very hot during operation.
_____________________________________ Troubleshooting 11-29 CAUTION HIGH TEMPERA TURE VORSICHT HEIZUNGSROLLEN SEHR HEISS ATTENTION TEMPERA TURE ELEVEE ADVERTENCIA TEMPERA TURA ELEV ADA CUIDADO AL T A TEMPERA TURA 40 0 Fig.
11-30 Troubleshooting bb ____________________________________ 2. Open the fuser drum cover using the colored tabs on each side of the cover (fig. 11.18). Fig. 11.18 Open the Fuser Drum Cover 3. Remove any jammed paper from the fuser area (fig. 11.19).
_____________________________________ Troubleshooting 11-31 4. Close the fuser drum cover using the colored tabs on each side of the cover (fig. 11.20). Fig. 11.20 Close the Fuser Drum Cover 5. Close the fuser cover (fig. 11.21). Note: Make sure the fuser cover is closed properly to prevent print quality problems.
11-32 Troubleshooting bb ____________________________________ Note: If the duplexer unit was installed on the printer, reinstall it after removing the media jam from the paper exit area. See “Duplexer” in chapter 10. Clearing a Duplexer Jam 1. Open the duplexer’s top cover by pulling it toward the back of the printer (fig.
_____________________________________ Troubleshooting 11-33 Fig. 11.23 Remove Media Jam from the Top of the Duplexer 3. Close the duplexer’s top cover (fig. 11.24). Note: Make sure the cover is completely closed to prevent printing and paper jam problems.
11-34 Troubleshooting bb ____________________________________ 4. Open the duplexer’s bottom cover by pulling it up from the bottom (fig. 11.25). Note: There is a catch to hold the bottom cover open. You will feel a slight resistance as the catch is enabled when you open the cover.
_____________________________________ Troubleshooting 11-35 6. Close the duplexer’s bottom cover (fig. 11.27). Note: Make sure the cover is closed completely to prevent printing and paper jam problems. Fig. 11.27 Close the Duplexer Bottom Cover Reassembling the Printer 1.
11-36 Troubleshooting bb ____________________________________ 2. Reload the paper cassette(s), if necessary, and reinsert into the paper feeder(s) (fig. 11.29). See “Paper Cassette” in chapter 2. Fig. 11.29 Reinstall the Paper Cassette(s) 3. Close and latch the top cover (fig.
_____________________________________ Troubleshooting 11-37 4. Reload the multipurpose feeder, if necessary. Close the multipurpose feeder cover if the media fits completely inside the tray. See “Multipurpose Feeder” in chapter 2. Note: If the printer was turned off to clear paper jam, turn on the printer before loading the multipurpose feeder.
11-38 Troubleshooting bb ____________________________________ • Your computer type and operating system (version number) • Configuration menu settings for your printer interface • Amount of prin.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Xante Accel-a-Writer 3 Series c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Xante Accel-a-Writer 3 Series - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Xante Accel-a-Writer 3 Series, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Xante Accel-a-Writer 3 Series va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Xante Accel-a-Writer 3 Series, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Xante Accel-a-Writer 3 Series.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Xante Accel-a-Writer 3 Series. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Xante Accel-a-Writer 3 Series ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
