Manuel d'utilisation / d'entretien du produit Vx810 du fabricant VeriFone
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VeriFone Part Number 24963, Revision B V x 810 Installation Guide.
All rights reserved. No part of the contents of this document ma y be reproduced or transmitted in any form witho ut the written permission of V eri Fone, Inc.
V X 810 I NSTALLATION G UI DE 1 C ONTENT S P REFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C ONTENTS 2 V X 810 I NSTALLATION G UI DE C HAPTER 4 Maintenance and Cleaning Clean the PIN Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Card Readers . . . . . . . . . . . . . . . . . . . . . . .
V X 810 I NSTALLATION G UI DE 3 P REFACE This guide is the primary so urce of information for setting u p and installing V x 8 10. Audience This guide provides simple descriptions of V x 810 features, as well as basic information for the insta llation and configuration of the V x 810.
P REFACE Guide Conventions 4 V X 810 I NSTALLATION G UI DE Guide Conventions V arious conventions are used to help yo u quickly identify special formatting. T able 1 describes these conventions and pr ovid es examples of their use. Acronym Definitions V arious acronyms are used in place of the full de finition.
P REFACE Guide Conventions V X 810 I NSTALLATION G UI DE 5 GID Group Identifier - Concept inheri ted from V erix terminals file system HDLC High-level Data Link Control ICC Integrated Chip Ca rd (Smart Card) LCD Liquid Crystal Display MAC Message Authentication Code, as defin ed in ANSI X9.
P REFACE Guide Conventions 6 V X 810 I NSTALLATION G UI DE.
V X 810 I NSTALLATION G UI DE 7 C HAPTER 1 Overview This chapter provides a brief description of V eriFone’ s V x 810. V x 810 PIN p ad The V x 810 is a PIN p ad with an integrated smart card reader.
O VERVIEW Featur es and Benefits 8 V X 810 I NSTALLATION G UI DE Features and Benefit s Exceptional Ease of Use • Bold, ergonomic design is sleek, stylish, and lightweight for conveniently handing the unit to the consu mer for PIN entry or other input.
V X 810 I NSTALLATION G UI DE 9 C HAPTER 2 Setup This chapter describes the setup pro cedure for V x 810, in the following section s: • Select Location • Unpack Shipping Carton • Examine V x 810.
S ETUP Unpack Shipping Carton 10 V X 810 I NSTALLATION G UI DE Electrical Considerations • Avoid using this product during electrical storms. • Avoid locations near electrical appli ances or other.
S ETUP Examine V x 810 Featur es V X 810 I NSTALLATION G UI DE 11 Examine V x 810 Features Before you continue with the installation process, familiarize yourself with the V x 810 features: Figure 2 V x 810 Features The V x 810 inclu des the following features: • A display .
S ETUP Install/Replace MSAM Car ds 12 V X 810 I NSTALLATION G UI DE Inst all/Replace MSAM Cards Y ou may need to install one or more multiple security access module (MSAM) cards or replace the old cards. T o change or install MSAMs 1 Remove the data cable from the back of the unit.
S ETUP Install/Replace MSAM Car ds V X 810 I NSTALLATION G UI DE 13 5 Install the MSAM card by aligning the card to match the embo ssed number and carefully sliding it into the slot s until fully inserted. Figure 5 MSAM Insertion 6 Close the MSAM compa rtment door and tighten the lo cking screw .
S ETUP Privacy Shield 14 V X 810 I NSTALLATION G UI DE Privacy Shield This figure shows an example of a V x 810 with the privacy shie ld installed. Figure 7 Inst alled Privacy Shield Cable Connections.
S ETUP Cable Connections V X 810 I NSTALLATION G UI DE 15 Connection to another V eriFone Te r m i n a l The V x 810 connect s to a V eriFone terminal via a straight cable. There is a minimum power requirement for the V x 810, currently specified as 3.
S ETUP Cable Connections 16 V X 810 I NSTALLATION G UI DE Direct USB Connection Similarly , a dongle c able is required in st andard USB environment s.
S ETUP Power Supply V X 810 I NSTALLATION G UI DE 17 Ether net Connection with External Power Bric k The cable required junction box that provides a st andard RJ-45 LAN socke t and a DC jack.
S ETUP Smart Car d Reader Use 18 V X 810 I NSTALLATION G UI DE Smart Card Reader Use The smart card transaction procedure c an vary depending on the application. V erify the proper procedure with your application provider before performing a smart card transaction.
S ETUP Contactless Module V X 810 I NSTALLATION G UI DE 19 Cont actless Module The V x 810 support s con ta ctless smart card transaction s through the V x 810 CTLS module. The SD card slot at the back of the V x 810 se rves as the expansion port for installing the module as an a dd-on to the traditional magnetic card reade r .
S ETUP Contactless Module 20 V X 810 I NSTALLATION G UI DE 5 Slide the tabs on the narrow end of the met al plate down to e ngage the ears of the V x 810. 6 Carefully hold both devices and the met al plate in place. Screw fine-thread black machine screw into the V x 810 first.
S ETUP Contactless Module V X 810 I NSTALLATION G UI DE 21 Using the V x 810 CTLS Module The V x 810 CTLS module is only active wh en signaled by an application fo r the conduction of a contact less smart card transaction. T o perform a contactless smart card tr ansaction: 1 Gently tap the card onto or hold the card (within to 4 cm.
S ETUP Contactless Module 22 V X 810 I NSTALLATION G UI DE.
V X 810 I NSTALLATION G UI DE 23 C HAPTER 3 S pecifications This chapter discusses power requirement s, dimensions, and ot her specifications of the V x 810.
Specifications 24 V X 810 I NSTALLATION G UI DE.
V X 810 I NSTALLATION G UI DE 25 C HAPTER 4 Maintenance and Cleaning The V x 810 has no user-serviceable parts. Clean the PIN Pad T o clean the unit, use a clean cloth slig htly dampened with water and a drop or two of mild soap. For stubborn st ains, use alcohol or an alcohol-based cleaner .
M AINTENANCE AND C LEANING Car d Rea ders 26 V X 810 I NSTALLATION G UI DE.
V X 810 I NSTALLATION G UI DE 27 C HAPTER 5 Service and Support For V x 810 problems, cont act your local V eriFone representa tive or service provider . For V x 810 product service and rep air information: • USA – V eriFone Service and Support Group, 1-800-834-4366, Monday - Friday , 8 A.
S ERVICE AND S UPPORT Service Returns 28 V X 810 I NSTALLATION G UI DE • Y ou will be issued MRA number(s) and the fax will be returned to you. 5 Describe the problem(s) and pro vide the ship ping add ress wher e the re p aired or replacement unit must be returne d.
S ERVICE AND S UPPORT Accessories and Documentation V X 810 I NSTALLATION G UI DE 29 Accessories and Document ation V eriFone produces accessories and documentation for the V x 810. W hen ordering, please refer to th e part number in the lef t column.
S ERVICE AND S UPPORT Accessories and Documentation 30 V X 810 I NSTALLATION G UI DE.
V X 810 I NSTALLATION G UI DE 31 C HAPTER 6 T roubleshooting Guidelines This chapter list s typical examples of malfunctions that you may encounter while operating your V x 810 and the step s that you can take to resolve them.
T ROUBLESHOOTING G UIDELINES T ransactions Fail T o Pr ocess 32 V X 810 I NSTALLATION G UI DE T ransactions Fail T o Process There are several possible reasons why the unit may not be processing transactions. Use the following st eps to trouble shoot failures.
T ROUBLESHOOTING G UIDELINES T ransactions Fail T o Process V X 810 I NSTALLATION G UI DE 33.
V x 810 Installation Guide VeriFone Part Number 24963, Revision B Ve r i F o n e , I n c . 2099 Gateway Place, Suite 600 San Jose, CA , 951 10 USA T el: (800) V eriFone (837-4366) www .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté VeriFone Vx810 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du VeriFone Vx810 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation VeriFone Vx810, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le VeriFone Vx810 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le VeriFone Vx810, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du VeriFone Vx810.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le VeriFone Vx810. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei VeriFone Vx810 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
