Manuel d'utilisation / d'entretien du produit ES/20SC du fabricant Southbend
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M ANUAL 1181958 $18.00 ELECTRIC CONVECTION OVENS MANUAL SECTION CO OPERATOR’S MANUAL Marathoner Gold & SilverStar ELECTRIC CONVECTION OVENS SilverStar Models Marathoner Gold Models SLEB/10CCH SL.
E LECTRIC C ONVECTION O VENS P AGE 2 O PERATOR ’ S M ANUAL 1181958 SAFETY PRECAUTIONS Before installing and ope rating this equipment, b e sure everyone i nvolved in its operation is fully trained and aware of precautio ns. Accidents a nd problems can be caused by failure to follow fund amental rules and precautions.
E LECTRIC C ONVECTION O VENS T ABLE OF C ONTENTS O PERATOR ’ S M ANUAL 1181958 P AGE 3 Congratulations! You hav e purchased one of the finest pieces of heavy-duty commercial cooking equipment on the market.
S PECIFICATIONS E LECTRIC C ONVECTION O VENS P AGE 4 O PERATOR ’ S M ANUAL 1181958 SPECIFICATIONS S PECIFICATIONS NOTICE The appliance, when insta lled, must be electrically grounded and comply with l ocal codes, or in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadi an Electrical Code, CSA C22.
E LECTRIC C ONVECTION O VENS S PECIFICATIONS O PERATOR ’ S M ANUAL 1181958 P AGE 5 SPECIFICATIONS DIMENSIONS Single-Deck Ovens RIGHT SIDE TOP 8.5" (216) 18.6" (473) 1.0" (25) 2.0" (51) B A 38.0" (965) 13.1" (333) 1.6" (41) 13.
S PECIFICATIONS E LECTRIC C ONVECTION O VENS P AGE 6 O PERATOR ’ S M ANUAL 1181958 SPECIFICATIONS Double-Deck Ovens FRONT RIGHT SIDE 64.0" (1626) 29.0" (737) 29.0" (737) 6.0" (152) TOP 18.6" (473) 1.0" (25) 2.0" (51) B A 38.
E LECTRIC C ONVECTION O VENS S PECIFICATIONS O PERATOR ’ S M ANUAL 1181958 P AGE 7 SPECIFICATIONS MINIMUM CLEARANCES ! WARNING There must be adequate clearance between the left si de of the ovens an d combustible con struction.
I NSTALLATION E LECTRIC C ONVECTION O VENS P AGE 8 O PERATOR ’ S M ANUAL 1181958 INSTALLATION I NSTALLATION NOTICE These installation procedures must be followed by qualified personnel or warrant y will be void. Local codes regarding inst allation va ry greatly from one area to another.
E LECTRIC C ONVECTION O VENS I NSTALLATION O PERATOR ’ S M ANUAL 1181958 P AGE 9 INSTALLATION Step 2a: Installation of Legs on Single-Deck Models 1. Raise oven sufficiently to allow clea rance for the legs to b e attached. Use of a lift tru ck or other mechanical lifting means is recommended.
I NSTALLATION E LECTRIC C ONVECTION O VENS P AGE 10 O PERATOR ’ S M ANUAL 1181958 INSTALLATION NOTE: Marathoner Gol d ovens built before January 1, 2002, have st raight le gs, each of which is attac.
E LECTRIC C ONVECTION O VENS I NSTALLATION O PERATOR ’ S M ANUAL 1181958 P AGE 11 INSTALLATION Step 2b: Installation of Legs on Double-Deck Ovens Double-deck oven can be shipped either already bolted togeth er, or as two separate ovens to be b olted together after delivery.
I NSTALLATION E LECTRIC C ONVECTION O VENS P AGE 12 O PERATOR ’ S M ANUAL 1181958 INSTALLATION Step 3: Stack Double-Deck Oven (if necessary) Double-deck ovens can be shipped already assembl ed, but can instea d be shipped a s two single-de ck ovens to be stacked in the field.
E LECTRIC C ONVECTION O VENS I NSTALLATION O PERATOR ’ S M ANUAL 1181958 P AGE 13 INSTALLATION 6. Lift the top oven and position it on top of t he lower oven, as shown in the drawin g below. 7. Move to the rear of the ovens and remove the si x screws shown as items “A ” in the left-hand drawing below.
I NSTALLATION E LECTRIC C ONVECTION O VENS P AGE 14 O PERATOR ’ S M ANUAL 1181958 INSTALLATION 8. Insert two bolts (items “A” in the following di ag ram) up through the top of the lowe r oven and screw them into the threaded holes in the bottom of the t op oven.
E LECTRIC C ONVECTION O VENS I NSTALLATION O PERATOR ’ S M ANUAL 1181958 P AGE 15 INSTALLATION Step 4a: Installation of Optional Open P an Storage on SilverStar Ovens and on Marathoner Gold Ovens Bu.
I NSTALLATION E LECTRIC C ONVECTION O VENS P AGE 16 O PERATOR ’ S M ANUAL 1181958 INSTALLATION 4. Hang the two pan guides from the fram e hangers. The gui des cannot be in serted from the side of the oven because the legs are in th e way.
E LECTRIC C ONVECTION O VENS I NSTALLATION O PERATOR ’ S M ANUAL 1181958 P AGE 17 INSTALLATION Step 4b: Installation of Optional Open Stor age on Marathoner Gold Ovens Built Before January 1, 2002 The following describes how to a ssemble the optional open sto rage for Marathoner Gold ovens built befor e January 1, 2002.
I NSTALLATION E LECTRIC C ONVECTION O VENS P AGE 18 O PERATOR ’ S M ANUAL 1181958 INSTALLATION 4. Attach either the shelf or the two channel fram e s (depending on wh ich option was ordered) as sho wn in the drawing below. Use the screws and four clips prov ided to secure the shelf or channel fra mes to the rack guides.
E LECTRIC C ONVECTION O VENS I NSTALLATION O PERATOR ’ S M ANUAL 1181958 P AGE 19 INSTALLATION Step 5: Connect Electricity Supply ! WARNING ELECTRIC GROUNDING INSTRUCTIONS This appliance, when insta.
I NSTALLATION E LECTRIC C ONVECTION O VENS P AGE 20 O PERATOR ’ S M ANUAL 1181958 INSTALLATION 6. Attach each supply wire to the appropriate terminal of the contactor (according to the wiring diagram ). 7. Insert the ground wire into the grounding lug and tighten the screw.
E LECTRIC C ONVECTION O VENS O PERATION O PERATOR ’ S M ANUAL 1181958 P AGE 21 OPERATION O PERATION OPERATING THE CONTROLS A convection oven is a different type of oven that offe rs m any features and advantages to the food service operation. The additional capabilitie s and features of the oven require some learning.
O PERATION E LECTRIC C ONVECTION O VENS P AGE 22 O PERATOR ’ S M ANUAL 1181958 OPERATION Control Panel of STANDARD Models LIGHTS POWER ON OFF FAN MODE COOK COOL FAN SPEED HI LOW COOK TEMPERAT URE COOK TIMER (MIN.) HEAT ON Power Switch Switch ON to use the oven, switch OFF when done using the oven.
E LECTRIC C ONVECTION O VENS O PERATION O PERATOR ’ S M ANUAL 1181958 P AGE 23 OPERATION Operation of STANDARD Models Models with Standard Controls ope rate much like a standard oven: you turn the oven ON and sele ct a cooking temperature. Two addition al controls ar e used to control the fan (as described bel ow).
O PERATION E LECTRIC C ONVECTION O VENS P AGE 24 O PERATOR ’ S M ANUAL 1181958 OPERATION Control Panel of CYCLE/COOK and HOLD Models LIGHTS POWER ON OFF FAN MODE COOK COOL FAN SPEED HI LOW TIME TEMP HOUR/MIN HEAT ON MIN/SEC HOLD START STOP CYCLE Oven Interior Light S witch On ovens equipped with an oven interior light, press to turn on the light.
E LECTRIC C ONVECTION O VENS O PERATION O PERATOR ’ S M ANUAL 1181958 P AGE 25 OPERATION Operation of CYCLE/COOK and HOLD Models CYCLE/COOK and HOLD models have electronic co ntrols t hat enable the.
O PERATION E LECTRIC C ONVECTION O VENS P AGE 26 O PERATOR ’ S M ANUAL 1181958 OPERATION If you open the oven doors, the fan and burners will temporarily sh ut off, and the time display will pause until the oven doors are closed again.
E LECTRIC C ONVECTION O VENS O PERATION O PERATOR ’ S M ANUAL 1181958 P AGE 27 OPERATION Control Panel of PROGRAMMABLE Models LIGHTS POWER ON OFF HEAT ON START TIMER ACTUAL TEMP PGM 4 PGM 1 HOLD CANCEL EVENT # PGM 5 PGM 2 FAN CON/CYC PGM MODE ON/OFF PGM 3 COOK HI/LO FAN TIME TEMP Power Switch Use to switch oven on or off.
O PERATION E LECTRIC C ONVECTION O VENS P AGE 28 O PERATOR ’ S M ANUAL 1181958 OPERATION Operation of Models with PROGRAMMABLE Controls Models with Programmabl e Controls can follow a reco rde d sequence of timed cooking pe riods, with an option of the last period being an indefinite hold time.
E LECTRIC C ONVECTION O VENS O PERATION O PERATOR ’ S M ANUAL 1181958 P AGE 29 OPERATION 10. When you are done cooking, switch the Power Swit ch to OFF. To RECORD a cook program to use later, do the following: 1. Press the Program Mode On/Off button.
O PERATION E LECTRIC C ONVECTION O VENS P AGE 30 O PERATOR ’ S M ANUAL 1181958 OPERATION Control Panel of RACK TIMER Models LIGHTS POWER ON OFF HEAT ON TIME TEMP TIMER 4 TIMER 1 TIMER 5 TIMER 2 TIMER 3 RACK 4 RACK 1 RACK 5 RACK 2 RACK 3 ACTUAL TEMP CANCEL FAN HIGH LOW FAN CONT CYCLE Power Switch Use to switch oven on or off.
E LECTRIC C ONVECTION O VENS O PERATION O PERATOR ’ S M ANUAL 1181958 P AGE 31 OPERATION Operation of RACK TIMER Models Rack Timer models have five independent timers, one for ea ch rack.
C OOKING H INTS E LECTRIC C ONVECTION O VENS P AGE 32 O PERATOR ’ S M ANUAL 1181958 COOKING HINTS C OOKING H INTS In a standard (non-convection) oven, th e air is relatively still and an insu lating l ayer of moisture surrounds the cooking food p roduct.
E LECTRIC C ONVECTION O VENS C OOKING H INTS O PERATOR ’ S M ANUAL 1181958 P AGE 33 COOKING HINTS COOKING PROBLEMS AND SOLUTIONS If… then… Cakes are dark on the sides and not done in the center… lower oven temperature. Cake edges are too brown… reduce number of pans or lower oven temperature.
C OOKING H INTS E LECTRIC C ONVECTION O VENS P AGE 34 O PERATOR ’ S M ANUAL 1181958 COOKING HINTS Cooking Time Temperature Number of Racks Baked Goods Bread, 2 lb. loaf 35 min. 375°F 3 Biscuits 5-10 min. 350°F 5 Cornbread 18 min. 400°F 5 French Bread 8 min.
E LECTRIC C ONVECTION O VENS C LEANING O PERATOR ’ S M ANUAL 1181958 P AGE 35 CLEANING C LEANING Southbend equipment is sturdily constructed of the best materi als and is desig ned to provide durable service when treated with ordinary care. To expect the best perfo rmance, your equip ment must be maintained in good condition and cleaned daily.
C LEANING E LECTRIC C ONVECTION O VENS P AGE 36 O PERATOR ’ S M ANUAL 1181958 CLEANING SEMIANNUAL CLEANING At least twice a year have your Sou thbend Authoriz ed Servi ce Agency or another qualified service technician clean and adju st the unit for maximum performance.
E LECTRIC C ONVECTION O VENS A DJUSTMENTS O PERATOR ’ S M ANUAL 1181958 P AGE 37 ADJUSTMENTS A DJUSTMENTS ! WARNING ADJUSTMENTS AND SERVICE WORK MAY BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN WHO IS EXPERIENCED IN, AND KN OWLE DGEABLE WITH, THE OPERATION OF COMMERCIAL COOKING EQUI PMENT.
A DJUSTMENTS E LECTRIC C ONVECTION O VENS P AGE 38 O PERATOR ’ S M ANUAL 1181958 ADJUSTMENTS 3. Check that the door switch stri ker bar is attache d to the door ch ain's first and second links (after the master link). If necessary, adjust or repair the door switch stri ker bar.
E LECTRIC C ONVECTION O VENS A DJUSTMENTS O PERATOR ’ S M ANUAL 1181958 P AGE 39 ADJUSTMENTS SELECTING FAHRENHEIT OR CELSIUS DISPL AY (Cycle/Cook & Hold Models Only) Ovens with Cycle/Cook & Hold contro l s can be configure d to display temperatures u sing the Fahrenheit or the Celsius scales.
A DJUSTMENTS E LECTRIC C ONVECTION O VENS P AGE 40 O PERATOR ’ S M ANUAL 1181958 ADJUSTMENTS L3 L1 Element Connections Contactor Supply-Power Wiring for Single- Phase Power L2 L3 L1 Element Connecti.
E LECTRIC C ONVECTION O VENS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181958 P AGE 41 TROUBLESHOOTING T ROUBLESHOOTING ! WARNING ADJUSTMENTS AND SERVICE WORK MAY BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN WHO IS EXPERIENCED IN, AND KN OWLE DGEABLE WITH, THE OPERATION OF COMMERCIAL COOKING EQUI PMENT.
T ROUBLESHOOTING E LECTRIC C ONVECTION O VENS P AGE 42 O PERATOR ’ S M ANUAL 1181958 TROUBLESHOOTING INTERPRETING DISPLAYED ERROR CODES Programmable and Ra ck Timer models are abl e to detect some problem s that might occur.
E LECTRIC C ONVECTION O VENS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181958 P AGE 43 TROUBLESHOOTING BLOWER WHEEL REPLACEMENT To replace the blower wheel, do the following: 1. Remove racks and rack guides. 2. Remove rear air baffle in front of blower wheel.
T ROUBLESHOOTING E LECTRIC C ONVECTION O VENS P AGE 44 O PERATOR ’ S M ANUAL 1181958 TROUBLESHOOTING Wiring Diagram for 208-240 Volt Models with Standard Controls.
E LECTRIC C ONVECTION O VENS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181958 P AGE 45 TROUBLESHOOTING Wiring Diagram for 480 Volt M odels with Standard Controls.
T ROUBLESHOOTING E LECTRIC C ONVECTION O VENS P AGE 46 O PERATOR ’ S M ANUAL 1181958 TROUBLESHOOTING Wiring Diagram for 415/240 Volt Models with Standard Controls.
E LECTRIC C ONVECTION O VENS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181958 P AGE 47 TROUBLESHOOTING Wiring Diagram for 380/220 Volt Models with Standard Controls.
T ROUBLESHOOTING E LECTRIC C ONVECTION O VENS P AGE 48 O PERATOR ’ S M ANUAL 1181958 TROUBLESHOOTING Wiring Diagram for 208-240 Volt Models with Cycle/Cook & Hold Controls.
E LECTRIC C ONVECTION O VENS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181958 P AGE 49 TROUBLESHOOTING Wiring Diagram for 480 Volt Models wit h Cycle/Cook & Hold Controls.
T ROUBLESHOOTING E LECTRIC C ONVECTION O VENS P AGE 50 O PERATOR ’ S M ANUAL 1181958 TROUBLESHOOTING Wiring Diagram for 415/240 Volt Models with Cycle/Cook & Hold Controls.
E LECTRIC C ONVECTION O VENS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181958 P AGE 51 TROUBLESHOOTING Wiring Diagram for 380/220 Volt Models with Cycle/Cook & Hold Controls.
T ROUBLESHOOTING E LECTRIC C ONVECTION O VENS P AGE 52 O PERATOR ’ S M ANUAL 1181958 TROUBLESHOOTING Wiring Diagram for 208-240 Volt Models with Programmable or Rack Timer Controls.
E LECTRIC C ONVECTION O VENS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181958 P AGE 53 TROUBLESHOOTING Wiring Diagram for 480 Volt Models with Programmable or Rack Timer Controls.
T ROUBLESHOOTING E LECTRIC C ONVECTION O VENS P AGE 54 O PERATOR ’ S M ANUAL 1181958 TROUBLESHOOTING Wiring Diagram for 415/240 Volt Models with Programmable or Rack Timer Controls.
E LECTRIC C ONVECTION O VENS T ROUBLESHOOTING O PERATOR ’ S M ANUAL 1181958 P AGE 55 TROUBLESHOOTING Wiring Diagram for 380/220 Volt Models with Programmable or Rack Timer Controls.
P ARTS E LECTRIC C ONVECTION O VENS P AGE 56 O PERATOR ’ S M ANUAL 1181958 PARTS P ARTS NOTICE INSTALLATION OF OTHE R THAN GENUINE SOUTHBE ND PARTS WILL VOID THE WARRANTY ON THIS EQUIPMENT. The serial plate with voltage, model, and serial i nfo rmation is located insi de the lower front panel of the oven.
E LECTRIC C ONVECTION O VENS P ARTS O PERATOR ’ S M ANUAL 1181958 P AGE 57 PARTS Front Panel and Vent Cover Parts 1 2 Key Part Number Qty Description 1 1177867 1 P a n e l , f r o n t l o u v e r , .
P ARTS E LECTRIC C ONVECTION O VENS P AGE 58 O PERATOR ’ S M ANUAL 1181958 PARTS Door Parts 1 2 4 5 6 8 9 2 7 3 Key Part Number Qty Description 1 1177102 1 H andl e, coated, 15" 2 1164527 4 B u.
E LECTRIC C ONVECTION O VENS P ARTS O PERATOR ’ S M ANUAL 1181958 P AGE 59 PARTS Door Chain Mechanism Parts 2 3 4 5 6 8 10 7 9 1 Key Part Number Qty Description 1 1179937 1 D o o r c h a i n a s s e.
P ARTS E LECTRIC C ONVECTION O VENS P AGE 60 O PERATOR ’ S M ANUAL 1181958 PARTS Control Panel Parts for Models with Standard Controls (SC Models) See drawing on following page.
E LECTRIC C ONVECTION O VENS P ARTS O PERATOR ’ S M ANUAL 1181958 P AGE 61 PARTS 1 2 3 4 2 5 6 8 9 10 11 12 13 14 15 16 17 7 13 14 Control Panel Parts for Models with Standard Controls (SC Models) See parts list on previous page.
P ARTS E LECTRIC C ONVECTION O VENS P AGE 62 O PERATOR ’ S M ANUAL 1181958 PARTS Control Panel Parts for Cycle/Cook and Hold Models (CCH Models) See drawing on following page.
E LECTRIC C ONVECTION O VENS P ARTS O PERATOR ’ S M ANUAL 1181958 P AGE 63 PARTS 1 2 2 3 4 6 7 8 9 10 13 14 15 16 5 11 12 13 15 11 12 Control Panel Parts for Cycle/Cook and Hold Models (CCH Models) See parts list on previous page.
P ARTS E LECTRIC C ONVECTION O VENS P AGE 64 O PERATOR ’ S M ANUAL 1181958 PARTS Control Panel Parts for Models with Programmable Controls (PC Models) See drawing on following page.
E LECTRIC C ONVECTION O VENS P ARTS O PERATOR ’ S M ANUAL 1181958 P AGE 65 PARTS 2 1 14 18 17 3 4 6 7 8 5 9 10 11 12 13 16 16 15 Control Panel Parts for Models with Programmable Controls (PC Models) See parts list on previous page.
P ARTS E LECTRIC C ONVECTION O VENS P AGE 66 O PERATOR ’ S M ANUAL 1181958 PARTS Control Panel Parts for Models with Rack Timer Controls (RT Models) See drawing on following page.
E LECTRIC C ONVECTION O VENS P ARTS O PERATOR ’ S M ANUAL 1181958 P AGE 67 PARTS 2 1 14 18 17 3 4 6 7 8 5 9 10 11 12 13 16 16 15 Control Panel Parts for Models with Rack Timer Controls (RT Models) See parts list on previous page.
P ARTS E LECTRIC C ONVECTION O VENS P AGE 68 O PERATOR ’ S M ANUAL 1181958 PARTS Oven Interior and Fan Motor Parts 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Key Part Number Qty Description .
E LECTRIC C ONVECTION O VENS P ARTS O PERATOR ’ S M ANUAL 1181958 P AGE 69 PARTS Side Compartment Parts 1 2 3 4 5 6 7 8 9 Key Part Number Qty Description 1 1181806 1 R e t a i n e r , g l a s s , c .
P ARTS E LECTRIC C ONVECTION O VENS P AGE 70 O PERATOR ’ S M ANUAL 1181958 PARTS Leg Parts for Single-Deck Models 1 2 3 4 5 Key Part Number Qty Description 1 1177849 4 S i n g l e d e c k l e g , S .
E LECTRIC C ONVECTION O VENS P ARTS O PERATOR ’ S M ANUAL 1181958 P AGE 71 PARTS Leg Parts for Single-Deck Marathoner Gold Models Built Before Jan. 1, 2002 NOTE: These parts are only for Marathoner Gol d ovens built before January 1, 2002.
P ARTS E LECTRIC C ONVECTION O VENS P AGE 72 O PERATOR ’ S M ANUAL 1181958 PARTS Storage Rack Parts 1 2 3 4 5 6 7 Key Part Number Qty Description 1- 5 1175506 1 C o o l i n g r a c k k i t , w i t h.
E LECTRIC C ONVECTION O VENS P ARTS O PERATOR ’ S M ANUAL 1181958 P AGE 73 PARTS Double-Deck Oven Stacking Parts 1 2 Key Part Number Qty Description 1 1146213 2 B o l t s 2 1175085 1 T i e b r a c k.
P ARTS E LECTRIC C ONVECTION O VENS P AGE 74 O PERATOR ’ S M ANUAL 1181958 PARTS Leg Parts for Double-Deck Ovens 1 2 1 3 4 Key Part Number Qty Description 1 1172788 4 Leg pa d 2 1174259 4 S S l e g .
E LECTRIC C ONVECTION O VENS O PERATOR ’ S M ANUAL 1181958 P AGE 75 Notes:.
E LECTRIC C ONVECTION O VENS P AGE 76 O PERATOR ’ S M ANUAL 1181958 Marathoner Gold & SilverStar ELECTRIC CONVECTION OVENS A product with the Southbend nam e incorporates the best in durability and low maintenance.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Southbend ES/20SC c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Southbend ES/20SC - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Southbend ES/20SC, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Southbend ES/20SC va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Southbend ES/20SC, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Southbend ES/20SC.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Southbend ES/20SC. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Southbend ES/20SC ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
