Manuel d'utilisation / d'entretien du produit SpeedStream 4100 du fabricant Siemens
Aller à la page of 85
SpeedStream ® Router User’s Guide Series 4100 and 4200 Part No. 007-4035-001.
© Copyright 2004, Siemens Subscriber Net work. All right s reserved. P rinted in the U .S.A. Product names mentioned herein may be trademarks and/or register ed trademarks of their re spective companies.
SSN will not honor, and w ill consider the warranty voided, if: (1) the seal or serial numbe r on the Product hav e been tampered with; (2) the Product’ s case has been opened; or (3) there has been any attempted or actual repa ir or modification o f the Product by any one other than an SS N authorized service provider.
Router User’s Guide Contents INTRODUCTION ........................................................................................................................................... 3 Features of the SpeedStream ® Router ...........................
Router Us er’s Guide Contents Dynamic DNS ............................................................................................................................... .3 7 CONFIGURING SECURI TY FEATURES ...........................................
Router User’s Guide 3 1 Chapter 1 Introduction Congratulations on the purcha se of the SpeedStream ® Router with SecureRoute TM SpeedStream ® Router (Router) is a powerful yet simple communication dev ice for connecting your computer or local area network (LAN) to the Internet.
Router Us er’s Guide Introductio n • Virtual Private Network Virtual Private Network allows remote users to es tablish a secure con nection to a corporate network by setting pass-through of the three most comm only used VPN prot ocols: PPTP, L2TP, and IPSec.
Residential Gateway Family User Guide 5 Chapter 2 Physical Installation This chapter covers the ph ysical in stallation of the SpeedStream Router. Minimum System Requirements • DSL service and an Internet access account from an Internet Service Provider (I SP).
Residential Gateway Famil y User Guide Installation Installing Line Filters Because DSL shares your telephone line , you may need to separate the two signals so they do not interfere with each other. A line filter (may be includ ed with some models) prevents DSL traffic from disrupting the voice signal on the telephone line, an d vi ce versa.
Residential Gateway Famil y User Guide Installation Connecting Cables The Router provides ports for either a USB or an Et hernet connection to your primary comput er. Select the interface you will use to connec t the Router, and follow the step-by-step instructions below for your chosen installation method.
Residential Gateway Famil y User Guide Installation USB Installation Method (Microsoft Windows) 1. Connect the USB Cable 1) With your computer off, co nnect the provided USB cable to the USB port on the Router. 2) Connect the other end of the USB cable to an open USB port on your computer.
Router User’s Guide Chapter 3 Operating System Configuration This chapter explains how to configure y our computer to work with the Router. To access the Internet through the SpeedStream Rout er, the TCP /IP protocol must be installed on your computer.
Router Us er’s Guide Operating System Configuration Checking TCP/IP Settings (Windows 9x/ME) 1. Select Start>Control Panel >Network . This displays the Configuration tab on the “Network” window. 2. Select the TCP/IP protoc ol for your network card.
Router Us er’s Guide Operating System Configuration Checking TCP/IP Setti ngs (Windows 2000) 1. On the Win dows taskbar cli ck Start>Settings>Control Panel . This displays the “Control Panel” window. 2. Double-click Net work and Dial-up Connection s .
Router Us er’s Guide Operating System Configuration Checking TCP/IP Setti ngs (Windows XP) 1. On the Win dows taskbar cli ck Start>Control Panel . This displays the “Contro l Panel” window . 2. Double-click the Net work Connection icon. This displays the “Network Connections” windo w.
Router Us er’s Guide Operating System Configuration Checking TCP/IP Settings (MAC OS 8.6 through 9.x) 1. Select Apple >Control Panel >TCP/IP . This displays the “TCP/IP” window. 2. Select one of the following from the Connect v ia drop-down menu.
Router Us er’s Guide Operating System Configuration Checking TCP/IP Settings (MAC OSX) 1. Click Apple -> Sy stem Preferences . This displays the “System Preferen ces” window. 2. Double-click t he Net w or k icon under the Internet & Net w ork section.
Router Us er’s Guide Operating System Configuration Internet Access Configuration Windows users must co nfigure their computers to use the Router for Internet access.
Router User’s Guide 16 Chapter 4 SpeedStream Router Setup This chapter provide s details for the Router setup processe s. This chapter describe s the steps to set up the SpeedSt ream Router configuration using the Router Setup Wizard.
Router Us er’s Guide SpeedStream Router Setup Connecting to the Router The SpeedStream Router contains a n HTTP server that allows you to connect to the Router and configure it from your Web browser (Microsoft Interne t Explorer or Netscape Navigator, versions 5.
Router Us er’s Guide SpeedStream Router Setup • If you have multiple Point-to-Point (PPP) connections configured, the PPP Login [choose connection] screen displays the available con nections.
Router Us er’s Guide SpeedStream Router Setup PPP Login If you have configured only one PPP (Point-to-Point) session on your computer, the “Login” window for that PPP connection is displayed after you log on us ing the “Administrative User Setup” window.
Router Us er’s Guide SpeedStream Router Setup Home Window After initial startup, the “Home” window is displayed on startu p. In the left navigation pane of the “Hom e” window, there are configur ation, diagnostic, status and statistic options for the Router.
Router User’s Guide 21 5 Chapter 5 Configuring User Profiles This chapter contains d etails for config uring users on the SpeedStream Router. User profiles are used as a means fo r controlling Rout er and network acce ss by individual users. Access to the configuration and management of the Ro uter should be restricted to authorized users o nly.
Router Us er’s Guide Configuring Use Profiles 6. Click Next . This display s the “Profile Content Filtering” window. Content filtering restrict s access to undesirable Web sites and Web content.
Router Us er’s Guide Configuring Use Profiles 11. Optionally do one of the following: • Click one or more of the available features permitting the use r to access that feature. This places a checkmark in the corresp onding box. (Click agai n if you want to remove the checkmark and deny access).
Router Us er’s Guide Configuring Use Profiles Editing User Profiles This section describes ho w to edit a user. To edit a user: 1. Select Setup>User Profiles from the left navigation pane of the Web inte rface. This displays the “Current Profiles” window.
Router User’s Guide 25 Chapter 6 Configuring ISP Connection Settings This chapter describe s how to set advanced ISP confi guration settings. The options in thi s section should only be configured with the help and gu idance of your ISP. Incorrect changes to any of these options could result in the failure of your Interne t connection.
Router Us er’s Guide Configuring Network Settings Host Host configuration attributes i dentify the Router on the network and, optionally, specify a defaul t “gateway” to the Wide Area Network (WAN).
Router Us er’s Guide Configuring Network Settings DHCP DHCP, the Dynamic Host Configuration Protocol, de sc ribes the means by which a system can connect to a network and obtain the nece ssary information fo r communication upon that network. Do n ot change the default DHCP Configuration settings unl ess directed by your ISP.
Router Us er’s Guide Configuring Network Settings 4. In End IP Range , enter the ending IP address of the rang e of addresses from which the DHCP server will lease to requesting DHCP clients. This range definition should con sider the following address restrictions: • The range of IP addresses may extend over only one IP subnet.
Router Us er’s Guide Configuring Network Settings Static Routes The SpeedStream DSL Router direct s data traffic by “learning” sour ce and destination information, then building a routing table. In some ca ses, network mappings cannot be learned b ecause of incompatible addressing schemes.
Router Us er’s Guide Configuring Network Settings RFC2684 The SpeedStream Router supports tw o basic types of connections: Po int-to-Point (PPP) and RFC2684.
Router User’s Guide 31 Chapter 7 Configuring Network Settings This section contains details for configuri ng network -related information. The network settings options are listed below.
Router Us er’s Guide Configuring Network Settings RIP (Routing Information Protocol) By default, the SpeedStream Router does not support rout ing protoc ols. However, support for the Routing Information Protocol (RIP), versions 1, 2 or 1 and 2, can be activated.
Router Us er’s Guide Configuring Network Settings Port Forwarding Port forwarding allows selected servers running on the LAN side of the router to be accessed from the WAN side. Requests from the WAN to a configu red TCP or UDP port will be forwarded to the selected IP address on the LAN.
Router Us er’s Guide Configuring Network Settings UPnP (Universal Plug and Play) Microsoft UPnP allows the Router to communicate directly with certain Windows operating systems to trade information .
Router Us er’s Guide Configuring Network Settings Bridge Mode The Router supports two f undamental modes of operati on with re spect to connectivity between the Local Area Network (LAN) and the Wide Area Network (WA N): bridge/routing mode and bridge mode.
Router Us er’s Guide Configuring Network Settings Server Ports Common applications such as HTTP (Web site tr affic), FTP, and Telnet use pre-defined incomi ng port numbers for compatibility with other services. If you wi sh to change the ports used by these applications you may do so using this option.
Router Us er’s Guide Configuring Network Settings Dynamic DNS Use the dynamic DNS advanced option to set up Dyna mic DNS. Dynamic DNS tran slates IP addresses into alphanumeric names. For example, an IP address of 333.136.249.80 could be translated into siemens.
Router User’s Guide 38 Chapter 8 Configuring Security Features The Router provides broad security measures agai nst unwa nted users. Security also allows for the configuration of the firewall, administrator passw ord, (NAT) Network Address Transl ation, and DMZ (Demilitarized Zone) config uration.
Router Us er’s Guide Monitoring Network Health Admin User The Administrator profile controls the require ments for logging into the Web interface and accessing configuration pages, as wel l as defining t he administrator login name and password. To configure administrator settings: 1.
Router Us er’s Guide Monitoring Network Health Time Client An accurate log timestamp is one of the requirem ents of the ICSA Labs firewall criteria (ver 3.0a). In order to maintain accurate timestamps in each log message, the firewall implements a Simple Network Time Protocol (SNTP) client.
Router Us er’s Guide Monitoring Network Health NAT/NAPT Server Hosts located on a Local Area Networ k (LAN) are often required to use private IP addre sses as opposed to public IP addresses. Private IP addresses, however, are not known on the pu blic Wide Area Network (WAN).
Router Us er’s Guide Monitoring Network Health Firewall A firewall is a system designed to preven t unauthorized access to or from a private network. The firewall is designed to protect hosts located on t he Local Area Network (LAN) from attacks initiated on the Wide Area Network (WAN).
Router Us er’s Guide Monitoring Network Health Level The firewall contained within the Router may be confi gure d to operate in one of several modes, referred to as levels. For ease of use, three generic leve ls are preconfig ured – Low, Medium and High.
Router Us er’s Guide Monitoring Network Health Snooze The snooze feature allows you to temporarily disabl e the firewall fo r a set amount of time so outside support personnel can access your Router or net work or so you can run an application that conflicts with the firewall.
Router Us er’s Guide Monitoring Network Health DMZ The firewall supports virtual DMZ in singl e (LAN) port router models. Virtual DMZ redi rects traffic to a specified IP address rather than a physical po rt. Becaus e this redirection is a logical applicatio n rather than physical, it is called “virtual DM Z.
Router Us er’s Guide Monitoring Network Health Filter Rules If the firewall security level is set to Custom, this features allows you to spe cify a unique set of firewall rules for handling inbound and outbound traffic custo mized to the user’s specific requirement s.
Router Us er’s Guide Monitoring Network Health Creating Custom IP Filter Rules To add a new rule: 1. Type up to a five digit numeric value in the Rule No box to uniquely identify the rule. 2. Select either Permit or Deny from the Access drop-down menu.
Router Us er’s Guide Monitoring Network Health 9. If you selected This IP Address , enter an IP address in the IP Address field. And do one of the following: • Enter a netmask in the Netmask field. • Or, select or Host to use y our Router netmask as the source netmask.
Router Us er’s Guide Monitoring Network Health TCP/UDP Options Window The “TCP/UDP Options” window is di splayed if you select TCP or UDP protocol from the “ Protocol Definition ” window. If you selected either of these protocol types, you must identify the source an d destination ports.
Router Us er’s Guide Monitoring Network Health ICMP Options Window The “ICMP Options” window is displayed if you select ICMP protocol from the “ Protocol Definition ” window. 1. Do one of the following: • Select any of the ICMP options you wish to filter.
Router Us er’s Guide Monitoring Network Health Clone IP Filter Rules The “Clone Rule Definitions” window is displayed when you select Clone IP Filter Level from the “ Firewall IP Configuration Wizard ” window. Using thi s option, you can clone either high or low level rule s and modify them according to your needs.
Router Us er’s Guide Monitoring Network Health Log Firewall Logging displays attempts (both failures and successes) to access data through he firewall. Firewall log entries are defined on the Fi rewall Settings Configuration screen found under t he Security menu.
Router Us er’s Guide Monitoring Network Health ADS The firewall provides an advanced Attack Dete ct ion System (ADS) that may be used to detect and identify various types of attacks initiated on the Wide Area Network (WAN).
Router Us er’s Guide Monitoring Network Health • LAN Source Address on LAN An outside device can se nd a forged source address i n an incoming IP packet to block trace back. • Invalid IP Packet Fragment An outside device can se nd fragmented data packets that can bring down you r system.
Router User’s Guide 55 Chapter 9 Monitoring Router Health This chapter describe s how to monitor the health of the Router. The Router health options listed bel ow are used to gauge the Router’s health. Status and Statistics View Internet, home networking, security statistics, system and firewall log files.
Router Us er’s Guide Monitoring Network Health System Summary The “System Summary” window provid es basic descriptiv e informat ion that identifies the router, system type, current software and firmware versions, the MA C addre ss (unique device identifier), and the status of currently configured connections.
Router Us er’s Guide Monitoring Network Health ATM Statistics View status and statistical information for the WAN-side Asynchronous Transfer Mo de (ATM) network connection. WAN-side con nection to the service provider is based on an Asynchronous Transfe r Mode (ATM) network connection.
Router Us er’s Guide Monitoring Network Health Ethernet Statistics View status and statistical information for LAN-sid e Ethernet connectivity. Pay special attention to the status (up or down) reported for each Ethernet port to verify that each cable is connected properl y and detected by the Router.
Router Us er’s Guide Monitoring Network Health Diagnostics The Router provides a considerabl e amount of diagnosti c functionality for testing connectivity on both the Local Area Network (LAN) and the Wide Area Net work (W AN).
Router Us er’s Guide Monitoring Network Health Tools This section describes ho w to use the tools listed below. Interface Map View a graphical representation of the current LAN a nd WAN configurations. Reboot Reboot the Router. Update Update Router firmware.
Router Us er’s Guide Monitoring Network Health Reboot You can reboot the Router usin g the Reboot option, or you can reset the Router to factory defaults u sing the Reset option. Reboot should be use d when the Router needs to be restarted without losing your current configuration settings.
Router Us er’s Guide Monitoring Network Health Update This features updates the firmware of your Router th rough the Internet or from a device connected to your Router. Note : This option may not be available on your Rout er configuration. To update the firmware: 1.
Router User’s Guide 63 Appendix A Troubleshooting Connection problems u sually occur when the route r’s software configuration co ntains incomplete or incorrect information. The router’s diagnostic tools can help you id entify and solve many of these problems.
Router Us er’s Guide Troubleshooting Interpreting the LED Display The LED indicators on the front of the router give you a visual clue to the route r activity. When the router is configured and working correctly, all LED indi cator lights briefly turn a solid green.
Router Us er’s Guide Troubleshooting Resolving Specific Issues pwr LED Not Lit If the pw r (power) LED i s not lit, it is not connecting to the power source. Verify that the power cord is firmly plugged into the back panel of the router and that the other end is plu gged into an active AC wall or power-strip outlet.
Router Us er’s Guide Troubleshooting Contacting Technical Support If you still cannot resolve the issue after following the recommended troubleshooting procedures, contact Efficient Networks Technical Support. Telephone: (972) 852-1000 Fax: (972) 852-1001 Email: ssn@siemens.
Router User’s Guide 67 Appendix B Configuration Data Sheets Your router is preconfigured with setting s specific to your network. We stron gly suggest that you record these settings in case you need to re estab lish your original configuration.
Router Us er’s Guide Configuration Data Sheets DHCP Parameter Default Value Your Value DHCP Server Start IP Range End IP Range IP Netmask Default Router Or Self DNS Server Or Use Wan Domain Name Lea.
Router Us er’s Guide Configuration Data Sheets Parameter Default Value Your Value Destination Port Operator Enable/Disable Rule # Status Access Direction Protocol Source Interface Source Addre ss So.
Router Us er’s Guide Configuration Data Sheets Parameter Default Value Your Value Enable/Disable Rule # Status Access Direction Protocol Source Interface Source Addre ss Source Mask Destination Port.
Router Us er’s Guide Configuration Data Sheets Firewall - DMZ Parameter Default Value Your Value Status Enable With Host IP Address Enable With Host Name Settings Duration Firewall – Level Paramet.
Router Us er’s Guide Configuration Data Sheets Parameter Default Value Your Value NAPT Enabled Interface 2 NAT/NAPT Disabled NAT Enabled Internal (LAN) IP Address NAPT Enabled Interface 3 NAT/NAPT D.
Router Us er’s Guide Configuration Data Sheets Parameter Default Value Your Value Internal (LAN) IP Address NAPT Enabled Port Forwarding Parameter Default Value Your Value 73.
Router Us er’s Guide Configuration Data Sheets PPP Login Parameter Default Value Your Value Connectio n 1 User Name Password Access Connection Service Name Auto-Connect On Disconne ct Use Idle Time-.
Router Us er’s Guide Configuration Data Sheets RIP Parameter Default Value Your Value Static Route Parameter Default Value Your Value Destination Netmask Next Hop Interface System Log Parameter Defa.
Router Us er’s Guide Configuration Data Sheets UPnP Parameter Default Value Your Value Disabled Discovery and Advertisement Only Full IGD-Supported Enable Access Logging Read-Only Mode 76.
Router User’s Guide 77 C Appendix C Technical Specifications AAL and ATM Support VCI 0-65535 address range VPI 0-255 address range AAL5 support Bridging IEEE 802.
Router Us er’s Guide Technical Specifications R outing DHCP server/DHCP client Network Address Port Translation (NAPT) Network Address Tr anslation (NA T) Packet filtering RFC 2364 Point-to-Point Pr.
Router User’s Guide 79 Appendix D Firewall Security Levels The following table shows the se curity of each mode of the firewall for specifi c applications and protocols. Note : All applications and protocols are con ditionally allowed IN if the outbound session was initiated locally and allowed OUT.
Router Us er’s Guide Firewall Security Levels Security High Medium Lo w NAPT Off ICSA- Compliant Application/ Protocol In Out In Out In Out In Out In Out H.
Router Us er’s Guide Firewall Security Levels Security High Medium Lo w NAPT Off ICSA- Compliant Application/ Protocol In Out In Out In Out In Out In Out PPPoE √ √ √ PPTP multi-session √ √.
Router Us er’s Guide Siemens Subscriber Networks 4849 Alpha Road Dallas, TX 75244 USA (972) 852-1000 Tel (972) 852-1001 Fax support.ssn@siemens.com http://www.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Siemens SpeedStream 4100 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Siemens SpeedStream 4100 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Siemens SpeedStream 4100, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Siemens SpeedStream 4100 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Siemens SpeedStream 4100, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Siemens SpeedStream 4100.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Siemens SpeedStream 4100. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Siemens SpeedStream 4100 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
