Manuel d'utilisation / d'entretien du produit 4000 du fabricant Siemens
Aller à la page of 83
HiPath 4000 optiPoint WL1 profes sional optiPoint W1 prof essional Operating Instructions.
Operating instructions 2 Oper ating instructions These oper ating instructions describe the optiP oint WL1 prof essional and optiP oint W1 prof essional mobile telephones and their functions on t he HiP ath 40 00 V ersion 1 .0 communication server . All functions that can be perf ormed via your telephone are described here.
Important infor mation 3 Sy m b o l s This de vice meets the req uirements contained in the EU Directiv e 1 9 99/5/ EG and thus carries the CE s ymbol. This de vice has been manuf actured i n accordance with our certified environ- mental management sy stem (ISO 1 400 1).
Contents 4 Contents Basic facts of operation . . . . . . . . . . . . . . . . . . . . . . . 8 optiPoint WL1 professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 optiPoint W1 prof essional . . . . . . . . . . . . . . . . .
Contents 5 Accepting and placing calls . . . . . . . . . . . . . . . . . . 26 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Last number redial . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 6 If you do not get through... . . . . . . . . . . . . . . . . . . . . 46 Using the callback function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Storing a callback request . . . . . . . . . . . . . . . . . . . . . .
Contents 7 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Cleaning the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic facts of operation 8 Basic facts of operation optiP oint WL1 professional How to use the k ey s: Æ page 1 1 Line indicators Left/ Up arr ow Low ba ttery ico n Up Dow n Sof t key A Sof t key B P.
Basic facts of operation 9 optiP oint W1 prof essional How to use the ke ys: Æ page 1 1 Line indicators Left/ Up ar row Low b atte ry ic on Up Down Sof t key A Sof t key B Pow e r O n Of f-Hook/ On-H.
Step by Step Basic facts of operation 10 Line indicator If the whole display content can not be shown at once, the line indicator will appear with an ar ro w to the right or the lef t. or Scroll horiz ontally (according the displa yed arr ow) to see the cov ered par t of the displa y .
Basic facts of operation 11 Des c r ip t i o n o f t h e key s Fun cti on k ey s The f ollowing function k ey s are av ailable: Only optiP oint W1 prof essional Key Name Use Po w e r O n Of f-Hook •.
Basic facts of operation 12 S oft key s Sof t key s are the toggle keys located directly beneat h the display . T he cur- rent function is sho wn on the displa y immediately abov e them. Example : Depending on the set tings whic h were made in the gatew ay y ou can use various functions.
Basic facts of operation 13 Step by Step Shortcut Menu Y our administrator can assign up to 1 6 f eatures to a shortcut ke y . Each shortcut k ey ma y hav e only one f ea- tur e assigned to it.
Step by Step Basic facts of operation 14 F or fast access while operating, note the pro- grammed Shortcut numbers and menu labels f or the associated actions in the fo llowing table.
Basic facts of operation 15 Step by Step Use Shortcut Menu features Y ou can activate Shortcut Menu f eat ures while operat- ing calls or sy stem settings with the Shortcut number or with its sof tke y . Example: Y ou wa nt to transf er a call; "T ransf er" is pro- grammed to shortcut k ey 2 and la belled with "TRAX".
Step by Step Basic facts of operation 16 How to access a funct ion of the communication s ystem ... through direct dialogue F unctions can be selected directly while making a call , depending on the situation. Y ou place a call, but the connection is busy: OK Confirm with the sof t ke y corresponding to "OK".
Basic facts of operation 17 Whic h functions can I use? Basic and enhanced functions Y ou can use all the basic and enhanced functions of y our communication platf orm that are of f ered via dialogue and in the menu "SERVICE" in the dis- play .
Putting the hand set into service 18 P utting the handset into service Removing the pr ot ective co ver Inserting the batt eries optiP oint WL1 prof essional T o remov e the Bat tery Pac k, press down on the latc h on the B at tery Pa ck on the back of the Wireless T elephone.
Putting the han dset into service 19 optiP oint W1 prof essional T o remove the B attery P ac k press both bat tery release but tons. The B at tery P ack releases outw ard.
Putting the hand set into service 20 Battery operating and charging times The operating times ar e only achie ved af ter sev eral c harging and dischar g- ing cy cles. • Initial c harging: Charge t he batteries f or at least 1 .5 hours without a break, regar dless of the char ging status displa y .
Putting the handset into servi ce 21 Step by Step Acti va tin g/d eac tiv atin g th e ha nd set Activ a te b y pressing the of f-hook key . A confirmation beep is heard. Deactivate b y pressing and holding down the on-hook key while in idle state (confirmation beep).
Step by Step Setting the h andset 22 S etting the handset Y ou can change this standard settings in the idle menu of the handset if y ou are not happ y with them. Display active settings When the Wireless T elephone is in idle state (on but not in use), press and briefly hold the k ey t o display user options.
Setting the ha ndset 23 Step by Step S etting the handset ring type Select the standard ring type f or your handset. Y ou can choose: • Normal (f or an audible ring) • Vibr ate (vibrates until answ ered) • Vib/Norm (vibr ates f or 6 seconds, then rings) Open the idle menu.
Step by Step Setting the h andset 24 V iew the current IP Addr ess In IP sy stems, the IP address of the Wireless T elephone is displa yed. T his number may not be edited. Open the idle menu. Select and confirm. The IP adress of the phone is display ed.
Setting the ha ndset 25 Step by Step S etting preferences for P ush-t o-T alk These set tings are used f or the Push-to-T alk function Æ page 66. Enable/Disable Push-to-T alk Open the idle menu. Select and confirm. Select "Enable/Disable" and confirm.
Step by Step Accepting and placing calls 26 Accepting and placing calls Answ ering a call The handset is ringing and the speakerphone k ey is flashing.
Accepting and placing calls 27 Step by Step Using the camp-on function If you ar e expecting an important call, you should acti- vate the camp-on function. A second call will then be signalled while a call is in progres s. Y ou can accept or ig- nore the second call.
Step by Step Accepting and placing calls 28 Using the mailbo x Callers who ha ve tried to reach y ou during your absence can leav e a callbac k request in y our mailbox. In the mailbox you will also find voice or f ax messages from the mail serv er (if this has been set up).
Accepting and placing calls 29 Step by Step Deleting mailbo x entries Select the requir ed entry ( Æ page 28). The req uired entry appears. --> Pr ess sof t key to di splay the menu select ion. --> OK Select and confirm to delete the entry . Ending the mailbox viewing --> Pr ess sof t key to di splay the menu select ion.
Step by Step Accepting and placing calls 30 Using the appointment reminder funct ion Prerequisi te: Y ou hav e sav ed an appointment Æ page 51. The sav ed time is reached. The handset starts ringing. Pr ess the of f-hook key . The appoi ntment time is dis- play ed.
Accepting and placing calls 31 Step by Step Acti va tin g/d eac tiv atin g do no t di stur b If you pref er not to be disturbed, y ou can activate the Do not disturb function. Internal callers will hear the ringing tone and the announcement "Do Not Disturb"; e x ternal calls will be diverted to the at tendant.
Step by Step Accepting and placing calls 32 Identifying an anonymous caller (MCID) Y ou can ha ve malicious e xternal callers identified. T he caller’ s phone number can be traced during the call or up to 30 seconds thereaf ter how ever , you y ourself should not hang up.
Placing a call 33 Step by Step Placing a call Pr ess the of f-hook key . p Internal: Enter a phone number External: Enter external service code and phone number p The user ans wers. Conduct t he call. Extension does not reply or is busy: Pr ess the on-hook key .
Step by Step Placing a call 34 Entering commands via tone dialling (DTMF suffix dialling) Af ter dialling a phone number , you can set DTMF T one Dialling ( D ual- T one M ulti- F requenc y signaling) in order to control de vices suc h as answerphones or automatic directory enq uiry and switc hing sy stems by means of command inputs.
Conducting calls – with multipl e users 35 Step by Step Conducting calls – with mult iple users Calling a second user (c onsult ation) While you are on the phone, y ou can call a second user . The first par ty is placed on hold. --> OK Confirm.
Step by Step Conducting calls – with multiple users 36 S yst em-supported conference In a sy stem-supported conf erence you can include up to 8 internal and external user s. Users with sy stem tele- phones can perf orm or use all the follo wing functions si- multaneously .
Conducting calls – with multipl e users 37 Step by Step S ett ing up a conf erence Y ou can set up a conf erence from an y of the f ollowing types of connection: • Single call • Consultation call • Second call Starting a conf erence from a single call Y ou want to s et up a conf erence.
Step by Step Conducting calls – with multiple users 38 Expanding a conf erence Any member of t he sy stem conf erence can e xpand the conf erence b y • calling another user and adding thi s person.
Conducting calls – with multipl e users 39 Step by Step Accepting a second call and adding it t o the confer ence If you receiv e a second call during the conf erence (the second call function is activated), y ou can add this user to the conf erence.
Step by Step Conducting calls – with multiple users 40 During the conf erence Y ou are taking part in a confer ence with 3 to 8 members and you wi sh to know about the other membe rs or to disconnect a cert ain member or to dis connect the last member added to the conf erence.
Conducting calls – with multipl e users 41 Step by Step T ransf erring a call If the person y ou are conver sing with wishes to be f or - war ded to one of your colleagues, y ou can transf er the call. T ransf erring the call wi th prior an nouncement: OK Confirm.
Step by Step System-wide call parking 42 S ystem-wide call parking Y ou can park up to 1 0 internal and/or external calls and resume them at another telephone. Calls canno t be park ed if: • All parking positions are bus y . • T he parking position you ha ve selected is bus y .
System-wide call parking 43 Step by Step P arking is not possible If all parking positions or the selected one are bus y , or if call parking is not a vailable f or some other reason, y ou will receiv e both an acoustic and a visual message. If the selected parking position is occupied, y ou will re- ceive a displa y message and hear the busy tone.
Step by Step Making calls wit h cost billing 44 Making calls with cost billing Calls made to external partners can be assigned to spe- cific projects. Prerequisi te: Project number s (from 1 to 5) hav e been configured f or cer tain projects, and y ou hav e an Ac- count code (PKZ) f or the project.
Making calls with cost billing 45 Step by Step Call duration display The call dura tion display is configur ed by S ystem Sup- port. The display sho ws either the duration of the call or the cost of the call. T he display can be s witched of f . The call dur ation is shown in the fir s t line on the right with f ormat HH:MM:SS and 24-hour sy stem.
Step by Step If you do not get through... 46 If you do not g e t through... Using the callbac k function I f the telephone that you ha ve called is bus y or there is no answ er , you can req uest a callback. T his also applies to ext ernal calls via ISDN switc hing centres.
If you do not get through... 47 Step by Step Viewing and deleting stored callbac k re- quests Prerequisit e: Y ou hav e sav ed callback requests Pr ess the of f-hook key once . --> OK Select and confirm. The oldest entry is displa yed first . --> Pr ess sof t key to di splay the menu select ion.
Step by Step If you do not get through... 48 Ov erride – intruding on a conversation Prerequisi te: The party whom you hav e called is busy . Y ou need to contact this colleague urgently . --> OK Select and confirm. Both the colleague and the other party hear a warning tone.
Telephone settings 49 Step by Step T elephone settings Loc king the telephone line t o prev ent misuse Y ou can prev ent unauthorised persons fr om using your telephone (and the s ystem dir ectory) during your ab- sence. Prerequisit e: Y ou hav e been assigned a personal iden- tification number (PI N) by Sy stem Support.
Step by Step Telephone settings 50 Enabling the telephone ag ain: Pr ess the of f-hook key twice . --> OK Select and confirm the service menu. Enter the service code. or --> OK Select and confirm. --> OK Select and confirm. and p Enter the PIN (code no.
Setting remin ders 51 Step by Step S etting reminders Y ou can arrange f or HiP ath 400 0 to remind y ou of an appointment Æ page 30. F or this to happen, you need to sav e the times at whic h you wish to be reminded. This is possible f or a period of up to 24 hour s in ad- vance.
Step by Step Forwarding calls 52 Forwar ding calls Using call forwar ding Y ou can progr am two types of call f orwarding: • F ixed call f orwarding and • V ariable call f orw arding F or fixed call f orwardi ng , you programme a f orwarding destination that will remain v alid until you c hange or de- lete it.
Forwarding calls 53 Step by Step Fix ed forwar ding If you ha v e programmed a f orwarding destination f or fixed f orwarding, you can activate and deactiv ate the f orwarding f acilit y in the service menu. T he pro- grammed f orwarding destination r emains valid until y ou change or delete it.
Step by Step Forwarding calls 54 Deactiv ating The displa y shows "fixed f orwarding". If f orwarding has been programmed, t he destination will be display ed re- gardless of whether f orwarding is s witched on or of f . --> OK Select and confirm.
Forwarding calls 55 Step by Step V ariable forwarding F or variabl e f orwarding y ou can choose betw een six dif- f erent call f orwar ding types: • V ariable forw arding (unconditional f orwarding.
Step by Step Forwarding calls 56 --> OK Confirm to select the ne xt variable f orwar ding type. Output on first line. --> OK Confirm to select the ne xt variable f orwar ding type. or --> T o edit the current v ariable f orwar ding type, select the requir ed command.
Forwarding calls 57 Step by Step Deleting a for warding destination A variable f orwar ding destination is automatically delet- ed when the f orwarding type is deactivated. Activ ating variable f orwardi ng V ariable forw arding is automatically activated when the f orwarding destinati on is programmed.
Step by Step Forwarding calls 58 Activating and deactivating forwarding b y means of a switc h If a f orwar ding destination has been programmed f or fixed f orwarding, you can use the switch t o activate and deactivate the f o rwarding f ac ility . If variable f orwarding is activat ed, it can only be deactivated with the switc h.
Forwarding calls 59 Step by Step Call forwarding with codes Y ou can use codes to set up the f ollowing f orwarding typ es: The displa y messages f or activating and deactiv ating call f orwarding can be f ound on Æ page 52.
Step by Step Forwarding calls 60 Programming and activating call f orw arding Pr ess the of f-hook key twice and select the service menu. p Enter the code, e.g. *51 (ask your Sy stem Support). Y ou will hear the dialling tone. p Enter the destination phone number .
Forwarding calls 61 Step by Step Delay ed call forwarding This is configur ed f or the entire s ystem b y S ystem Sup- port. Prerequisit e: The second call function must be activ a t- ed Æ page 27.
Step by Step Forwarding calls 62 Forwar ding calls for a diff erent terminal Y ou can sa ve, activ ate, chec k and deactiv ate call f or- war ding f or another telephone, fax mac hine or PC from your o wn mobile telephone.
Forwarding calls 63 Step by Step Checking/deactiv ating call forwarding for another telephone Pr ess the of f-hook key twice . --> OK Select and confirm the service menu. --> OK Select and confirm. --> OK Select and confirm. OK Confirm. p Enter the number of the other telephone.
Step by Step Using a different telephone in the same way as your own 64 Using a diff erent telephone in the same way as y our own Y ou can log on to another telephone belonging to the HiP ath 400 0 sy.
Using a different telephone in the same way as your own 65 Step by Step Entering the PIN f or y our own HiP ath 400 0-system: p Enter the internal PIN. or Entering the PIN f or y our own and another HiP ath 40 00-system within the integr ated netw ork: p Enter the 2-digit node code f or your o wn HiPa th 40 00 sy stem (consult Sy stem Support).
Step by Step Push-to-Talk (optiPoint W1 pro fessional only) 66 Pu s h - t o - T a l k (optiP oint W1 prof essional only) This f eatur e allows optiP oint W1 prof essional T ele- phones to operate in a P ush-to-T alk (PTT) group broad- cast mode in addition to the standard telephone opera- tion.
Push-to-Talk (optiPoint W1 professional only) 67 Step by Step Subsequent transmissions Pr ess and hold down but ton on any optiP oint W1 prof essional using the same c hannel. w The "start transmit" sound is played immediat ely . s T alk into the microphone.
Step by Step Push-to-Talk (optiPoint W1 pro fessional only) 68 T er minate incoming broadcasts Terminate Pr ess sof t key . Yes Confirm. P ush-to-T alk audio is immediately stopped and the phone exits t he PTT session. No other Wireless T ele- phone is af fected.
Push-to-Talk (optiPoint W1 professional only) 69 Step by Step Incoming a PBX call during a PTT call If the user does not answ er the telephone call, the PTT display will be sho wn af ter the ring has stopped. Pr ess the of f-hook key once . s Make the call.
Documentation 70 Documentation These oper ating instructions can be f ound in PDF f ormat at the f ollowing URL: ht tp://www .siemens.com/hipath and on CD R OM (ask your service per sonnel) in PDF f ormat.
Tips 71 Ti p s Cleaning the telephone • Clean the device with a damp or antistatic cloth; nev er use a dry cloth. • If the de vice is very dirty , clean it with a diluted neutral cleaner such as a dish detergent. Af terwards remo ve al l traces of the cleaner with a damp cloth (using water only).
Step by Step Tips 72 Reacting to error messag es on the display P ossible cause: Maximum input time was e xceeded. Handset was not replaced. P ossible remedy: Make entries mor e quickly , av oid long pauses between ke ystrokes. P ossible cause: The s ystem is o verloaded, no line is free, queue is full.
Tips 73 Step by Step P ossible cause: or b) Block ed function was called b) Incorrect PIN w as entered P ossible r emedy: a) Apply to the rele vant servi ce personnel f or the COS for the bloc ked function b) Enter the corr ect PIN P ossible cause: Phone number w as not fully entered, the star or hash ke y was not pressed.
Step by Step Tips 74 P ossible cause: The bat tery icon displays and a sof t beep will be heard while the Wireless T elephone is in use whenev er the B at tery Pac k char ge is low . User has 1 5-30 minutes of B at tery Pac k lif e lef t. P ossible remedy: Charge the B attery P ack.
Tips 75 Step by Step P ossible cause: The serv er refuses to lease the Wireless T elephone an IP address. P ossible r emedy: It will keep trying. P ossible cause: The serv er of fer ed the Wireless T elephone a lease that is too short. The minimum lease time is 1 0 minutes but Siemens engineers r ecommend at least one hour mini- mum lease time.
Step by Step Tips 76 P ossible cause: All APs are full or bus y . P ossible remedy: T ry the call again later . P ossible cause: Wireless T elephone not registered on the Gate way . P ossible remedy: V erify that the Gatew ay is properly configured. or P ossible cause: The Gate wa y is not working.
Tips 77 Step by Step P ossible cause: Cannot authenticate/associate with AP . P ossible r emedy: V erify the AP configur ation. V erify that all the WEP set- tings in the Wireless T elephone match those in the APs. P ossible cause: No radio link. P ossible r emedy: V erify that the AP is t urned on.
Step by Step Tips 78 P ossible cause: Regulatory Domain not set. P ossible remedy: Configure the Regulatory Domain of the Wireless T ele- phone. P ossible cause: No communication with host telephone s ystem. P ossible remedy: Display s bef ore the s ystem has s ynchr onized ports with the host telephone sy stem.
Tips 79 Step by Step P ossible cause: A fai lure has occurred during a TFTP sof tware do wn- load. (x) = The file number which w as being do wnload- ed; yy is an err or code describing the particular failur e. P ossible error codes are: 0 1 = TFTP serv er did not find the req uested file.
Tips 80 EU-guidelines Declar ation of conform ity Y our handset is supplied f or use within a specific country , which is dis- play ed on the underside of the de vice. Country-specific f eatures must be observ ed. The de vice complies with the basic r equirements of the R&TTE Dir ective and theref ore display s the CE s ymbol.
81 Index Index A Accepting calls ........................................... 26 Anonymous caller ...................................... 32 Appointment ............................................... 30 Automatic call forwarding .......................
82 Index M Mailbox ........................................................ 28 Callback request ..................................... 28 Deleting entries ...................................... 29 Viewing ...............................................
© Siemens AG 2004 Information and Communication Networks Hofmannstr . 51 • D-81359 Munich Reference No.: A3100 3-H8400-W100-1-7619 Subject to a vailability. Right of modification reserved. Printed in the Federal Republic of Germany . 23.06.2004 www .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Siemens 4000 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Siemens 4000 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Siemens 4000, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Siemens 4000 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Siemens 4000, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Siemens 4000.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Siemens 4000. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Siemens 4000 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
