Manuel d'utilisation / d'entretien du produit Galaxy Grand Prime SM-G531F du fabricant Samsung
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ww w .samsung.c om User Manual SM-G531F/DD English (SW A). 06/2015. Rev .1.0.
2 T able of C ont ents Read me first Getting star ted 6 P ack age contents 7 Device lay out 9 Using the SIM or USIM card and battery 15 Using a memor y card 17 T urning the device on and off 17 Lockin.
T able of C ontents 3 C onnec ting with other devic es 66 Bluetooth 68 Wi-F i Direc t 70 NFC 72 Mobile printing Devic e & data manager 73 T ransferring data from y our previous device 74 Using the.
4 Read me first Please read this manual bef ore using the device to ensur e safe and pr oper use. • Descriptions are based on the device ’ s default settings. • Some content ma y differ from your devic e depending on the region, ser vice pro vider , or device ’ s sof tware .
Read me first 5 Instruc tional icons W arning : situations that could cause injury to yourself or others Caution : situations that c ould cause damage to your device or other equipment Note : notes , .
6 Getting star ted P ack age c ont ents Check the product box f or the following items: • Device • Battery • Quick star t guide • The items supplied with the devic e and any a vailable accessories ma y var y depending on the region or service provider .
Getting star ted 7 Devic e lay out Microphone T ouch screen F ront camera Pr oximity sensor Multipurpose jack Home button Recent apps button P ower button Earpiece Back button V olume button Speaker H.
Getting star ted 8 • Do not cov er the antenna ar ea with your hands or other objects. This may cause connectivity problems or drain the battery . • Using a Samsung-appro ved scr een protector is rec ommended. Unapprov ed screen protectors may cause the sensors t o malfunc tion.
Getting star ted 9 U sing the SIM or USIM card and ba tter y Installing the SIM or USIM card and batt er y Inser t the SIM or USIM card provided b y the mobile telephone ser vice provider , and the included battery . • Only microSIM car ds work with the device .
Getting star ted 10 2 Inser t the SIM or USIM card with the gold- colour ed contac ts facing down wards. Inser t the primar y SIM or USIM card into SIM card slot 1( 1 ) and the secondar y SIM or USIM card int o SIM card slot 2 ( 2 ). 1 2 • Do not inser t a memor y card into the SIM car d slot.
Getting star ted 11 4 Replace the back cov er . Removing the SIM or USIM car d and battery 1 Remove the back c over . 2 Pull out the ba tter y . 3 Pull out the SIM or USIM car d.
Getting star ted 12 Using dual SIM or USIM car ds If you inser t two SIM or USIM cards , you can have two phone numbers or service providers f or a single device . Activating SIM or USIM car ds On the Home screen, tap Apps → Settings → SIM card manager .
Getting star ted 13 Charg ing the batter y Use the charger t o charge the battery before using it f or the first time. A computer can be also used to charge the ba tter y by connecting them via the USB cable. Use only Samsung-appro ved chargers , batteries, and cables.
Getting star ted 14 2 Plug the USB pow er adaptor into an electr ic socket. • The device can be used while it is char ging , but it may take longer to fully char ge the battery . • If the device receiv es an unstable power supply while charging , the touch screen may not function.
Getting star ted 15 U sing a memor y card Installing a memor y card Y our device acc epts memor y cards with maximum capacities of 64 GB . Depending on the memor y card manufacturer and type, some memory cards may not be compatible with y our device .
Getting star ted 16 Removing the memor y card Befor e removing the memory card, first unmount it f or safe remo val. On the Home scr een, tap Apps → Settings → Stor age → Unmount SD card . 1 Remove the back c over . 2 Pull out the memory card. 3 Replace the back cov er .
Getting star ted 17 T urning the de vice on and off Pr ess and hold the Po wer button f or a few seconds to turn on the device . When you turn on y our device f or the first time or after per forming a data reset, f ollow the on- screen instructions to set up your devic e.
18 Basics U sing the touch scr een • Do not allow the touch scr een to come int o contact with other electr ical devices . Electrostatic discharges can cause the touch scr een to malfunc tion. • T o avoid damag ing the touch screen, do not tap it with an ything sharp or apply ex cessive pr essure to it with your fingertips.
Basics 19 T apping and holding T ap and hold an item or the screen f or more than 2 seconds t o access a vailable options. Dragging T o move an it em, tap and hold it and drag it to the target position. Double -tapping Double -tap on a webpage or image to zoom in.
Basics 20 F licking Flick left or right on the Home screen or the A pps screen to see another panel . Flick up or down to scr oll through a webpage or a list of items , such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map , or image to zoom in a part.
Basics 21 Home screen la y out Home screen The Home screen is the starting point for acc essing all of the device’ s f eatures. It displays widgets, shortcuts to apps, and mor e. Widgets are small apps tha t launch specific app functions to provide inf or mation and con venient access on y our Home screen.
Basics 22 Home screen options On the Home screen, tap and hold an empty area, or pinch y our fingers together to ac cess the available options ..
Basics 23 Apps scr een The Apps scr een displays ic ons for all apps , including newly installed apps. On the Home screen, tap Apps to open the Apps scr een. T o view other panels, scroll left or right, or select a screen indicator at the bott om of the screen.
Basics 24 Indicator ic ons Indicator icons appear on the status bar at the t op of the screen. The icons listed in the table below are most c ommon. The status bar ma y not appear at the top of the scr een in some apps. T o display the status bar , drag down fr om the top of the screen.
Basics 25 Notifications panel Using the notifica tions panel When you r eceive new notifications, such as messages or missed calls , indicator icons appear on the status bar . T o see more inf ormation about the icons, open the notifica tions panel and view the details.
Basics 26 Using the quick setting butt ons Y ou can activate or deactivate some fea tures on the notifications panel . T ap the following options to activate or deactivate them. Y ou can view more detailed settings if y ou tap and hold a button. • Wi - Fi : Refer to Wi-F i for mor e information.
Basics 27 Installing or uninstalling apps Galax y Apps Use this app to pur chase and download apps. T ap Galax y Apps on the Apps screen. This app may not be a vailable depending on the region or ser vice pr ovider . Installing apps Brow se apps by categor y or tap SEARCH to search f or a key wor d.
Basics 28 Managing apps Uninstalling or disabling apps T o disable default apps, open the Apps scr een and tap → Uninstall/disable apps . appears on the apps that you can disable . S elect an app and tap OK . T o uninstall downloaded apps, open the Apps scr een and tap → Downloaded apps → → Uninstall .
Basics 29 Changing the input language T ap → Selec t input languages , and then select the languages to use. If you select two or more languages , you can switch between the input languages b y sliding the space key lef t or right.
Basics 30 Screen captur e Capture a scr eenshot while using the device. Pr ess and hold the Home button and the P ower butt on simultaneously . The image is saved in the Galler y → Screenshots folder . After capturing a screenshot, you can edit the image and share it with others .
Basics 31 P ow er saving f eature Ultra po wer sa ving mode Use this mode to extend the device ’ s batter y pow er . In ultra power sa ving mode, the device per forms the follo wing: • Restric ts the available apps t o essential and selected apps only .
32 Net w ork connec tivit y Mobile data Connect the device to a mobile network to use the Internet or shar e media files with other devices. Ref er to Data usage for additional options . On the Apps screen, tap Settings → Data usage → a SIM or USIM card , and then tick Mobile data .
Network connectivit y 33 T ethering and Mobile hotspot About tethering and mobile hotspots Use this f eature t o share the device ’ s mobile data connection with computers and other devices if an Internet connection is unavailable . Connections can be made via Wi-F i , USB, or Bluetooth.
Network connectivit y 34 Using USB t ethering Share the device ’ s mobile data connection with other devices via a USB cable. 1 On the Apps screen, tap Settings → T ethering and Mobile hotspot . 2 Connect your device t o the computer via the USB cable .
35 P ersonalising Managing the Home and Apps scr eens Managing the Home screen Adding it ems T ap and hold an app from the Apps screen, and then drag it t o the Home screen. T o add widgets, open the Home screen, tap and hold an empty ar ea, tap W idgets , tap and hold a widget, and then drag it to the Home scr een.
P ersonalising 36 Managing panels On the Home screen, tap and hold an empty area to add , move, or r emove a panel. T o add a panel, scroll left to the last panel , and then tap . T o move a panel , tap and hold a panel preview , and then drag it to a new location.
P ersonalising 37 Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the devic e as wallpaper for the Home screen or the locked screen. 1 On the Home screen, tap and hold an empty area, and then tap W allpapers . Alternativ ely , on the Apps screen, tap Settings → Display → W allpaper .
P ersonalising 38 Changing the scr een lock method Y ou can change the way that y ou lock the screen to prev ent others from accessing y our personal information. On the Apps screen, tap Settings → Lock scr een → Screen lock , and then select a screen lock method.
39 Phone Mak ing calls T ap Phone on the Apps screen. T ap Keypad , enter a phone number , and then tap or to make a v oice call, or tap to make a video call. Y ou can also make calls to phone numbers listed in Logs , F avourites , and Con tacts . Acc ess additional options.
Phone 40 Mak ing an interna tional call T ap Keypad . T ap and hold 0 until the + sig n appears. Ent er the country code, area code , and phone number , and then tap or . T o block outgoing international calls , tap → Settings → Call → More settings → a SIM or USIM card → Call barring .
Phone 41 Options during calls During a voic e call The f ollowing actions are available: • : Increase the volume . • Add call : Dial a second call. • Keypad : Open the keypad. • End call : End the current call . • Speaker : Activate or deactivate the speakerphone .
Phone 42 • → T urn off speaker / T urn on speaker : Activate or deactivate the speakerphone . When using the speakerphone, keep the device a way from your ears . • → Swit ch to headset / Swit ch to phone : Switch sound output t o a connected Bluetooth headset or back to the devic e ’ s speaker .
43 C ontac ts A dding contacts Moving con tac ts from other devices Y ou can mov e contacts from other devices to y our device. Refer t o T ransferring data from your pr evious device f or more inf ormation. Crea ting contacts manually 1 On the Apps screen, tap Con tacts → Con tacts .
Contacts 44 Searching f or contacts On the Apps screen, tap Con tacts → Con tacts . Use one of the f ollowing search methods: • Scroll up or down the con tacts list. • T ap the search field at the top of the con tacts list and enter search criteria.
45 Messages & email Messages Sending messages Send text messages (SMS) or multimedia messages (MMS). Y ou may incur additional charges f or sending or receiving messages when you ar e roaming . 1 T ap Messages on the Apps screen. 2 T ap . 3 Add r ecipients and enter a message.
Messages & email 46 V iewing incoming messages Incoming messages are gr ouped into message threads by con tact. Selec t a contact to view the person ’ s messages. Y ou may incur additional charges f or sending or receiving messages when you ar e roaming .
Messages & email 47 Sending emails T ap Email on the Apps screen. T ap at the bottom of the scr een to compose an email . Add r ecipients. Add a C C or BCC. Add r ecipients from the con tacts list. Inser t files into the email, or use editing options.
Messages & email 48 Reading emails T ap Email on the Apps screen. T ap , select an email account to use , and new emails are r etrieved. T o manually retrieve new emails, tap . T ap an email to read. Reply to the email. Add this email addr ess to the contacts list or view other options.
49 C amera Basic shooting T aking photos or r ecor ding videos 1 T ap Camer a on the Apps screen. 2 T ap the image on the preview screen wher e the camera should focus . 3 T ap to take a photo or tap t o recor d a video. • Spread two fingers apart on the screen to zoom in, and pinch to z oom out.
Camera 50 • The camera aut omatically shuts off when unused. • Make sure that the lens is clean. Other wise, the device may not w ork properly in some modes that requir e high resolutions. • The fron t camera f eatures a wide-angle lens.
Camera 51 Shooting modes Au to Use this mode to allo w the camera to evaluat e the sur roundings and det ermine the ideal mode for the phot o . On the Apps screen, tap Camer a → → Aut o . Selfie Use this mode to take a self-portrait using the front camera.
Camera 52 4 Show your palm t o the screen or tap to take a photo of y ourself. 5 Slowly rota te the device left and then right to take a panoramic phot o . The device combines the photos int o a single panoramic image. • Make sure to keep the blue frame inside the viewfinder windo w .
Camera 53 Rear- cam selfie Use this mode to allo w the camera to detect and focus y our face automatically when you take a self-por trait using the rear camer a. 1 On the Apps screen, tap Camer a → → Rear-cam selfie . 2 Move the frame t o the position where your face will appear and adjust the frame siz e.
Camera 54 Night Use this mode to take a phot o in low-light c onditions, without using the flash. On the Apps screen, tap Camer a → → Night . Animat ed GIF Use this mode to cr eate an animated photo fr om a series of photos. On the Apps screen, tap Camer a → → Animated GIF .
Camera 55 • White balanc e : Selec t an appropriat e white balance , so images have a true -to-life colour range. The settings are designed f or specific lighting situations. These settings are similar to the heat range f or white -balance exposure in pr ofessional cameras .
56 G aller y V iewing cont ent on the devic e On the Apps screen, tap Galler y and select an image or a video. Video files sho w the icon on the preview thumbnail . T o hide or show the menu bar and the preview thumbnails , tap the screen. Acc ess additional options.
57 U seful apps and f eatur es S Planner Crea ting events or tasks 1 T ap S Planner on the Apps screen. 2 T ap . Alternativ ely , select a date with no events or tasks in it and tap the dat e again. If the date already has sa ved even ts or tasks in it, tap the date and tap .
Useful apps and f eatures 58 Syncing e vents and tasks with y our accoun ts T ap S Planner on the Apps screen. T o sync events and tasks with y our accounts , tap → Sync . T o add accounts t o sync with, tap → Calendars → Add ac count . Then, selec t an accoun t to sync with and sign in.
Useful apps and f eatures 59 V ideo Pla ying videos T ap V ideo on the Apps screen. Selec t a video to pla y . Move f or wards or backwards by dragging the bar . Change screen ratio . Skip to the previous video . T ap and hold to mov e backwards quickly .
Useful apps and f eatures 60 Clock Alarm On the Apps screen, tap Clock → Alarm . Setting alarms T ap in the alar ms list, set an alarm time, select the day s on which the alarm will repeat, set other various alarm options, and then tap SA VE . T o activate or deactivate alarms, tap nex t to the alarm in the alarms list.
Useful apps and f eatures 61 Stopwatch On the Apps screen, tap Clock → Stopwatch . T ap ST ART to time an even t. T ap LAP to rec ord lap times. T ap ST OP to stop timing . T o clear lap times, tap RESET . T imer On the Apps screen, tap Clock → T imer .
Useful apps and f eatures 62 V oice Rec order Recor ding voice memos T ap V oice Recor der on the Apps screen. T ap to star t rec ording. Speak int o the microphone . T ap to pause rec ording. T o cancel recor ding, tap . T ap to finish recor ding. Display the list of voic e memos.
Useful apps and f eatures 63 R adio Listening to the F M radio T ap Radio on the Apps screen. Befor e you use this app , you must connect a headset, which ser ves as the radio ant enna. The F M radio scans and saves av ailable stations automatically when running f or the first time.
Useful apps and f eatures 64 Google apps Google provides ent er tainment, social net work, and business apps. Y ou may requir e a G oogle account t o access some apps. Refer t o Setting up accounts f or more information. T o view more app inf ormation, access each app ’ s help menu.
Useful apps and f eatures 65 Maps F ind your location on the map , search for locations , and view location information for v arious places. Photos Manage photos, albums , and videos that you have sa ved on the device and uploaded to Google+ . Play Books Download various books from Play St ore and read them.
66 C onnec ting with other devic es Bluetooth About Bluetooth Bluetooth crea tes a direct wireless c onnection bet ween two devices o ver shor t distances. Use Bluetooth to ex change data or media files with other devices. • Samsung is not responsible f or the loss, int erception, or misuse of da ta sent or receiv ed via Bluetooth.
Connecting with other devices 67 P airing with other Bluetooth devices 1 On the Apps screen, tap Settings → Bluetooth , tap the Bluetooth switch to activate it, and then tap SCAN . The detected devices ar e listed. T o set the device as visible to other devices , tap the device name.
Connecting with other devices 68 Receiving an image When another device sends y ou an image, ac cept the Bluetooth authorisation r equest. The receiv ed image is saved in the Galler y → Download folder . Unpairing Bluetooth devic es 1 On the Apps screen, tap Settings → Bluetooth .
Connecting with other devices 69 Sending and receiving da ta Y ou can share data, such as c ontacts or media files, with other devices . The f ollowing actions are an example of sending an image t o another device. Sending an image 1 On the Apps screen, tap Galler y .
Connecting with other devices 70 NFC About NFC Y our device allow s you to r ead near field communication (NFC ) tags that contain inf ormation about products. Y ou can also use this featur e to make payments and buy tickets for transpor tation or ev ents after downloading the requir ed apps.
Connecting with other devices 71 Mak ing a purchase with the NFC f eature Befor e you can use the NFC f eature t o make payments , you must register f or the mobile payment service. T o register or get more inf ormation about the ser vice, con tact your ser vice provider .
Connecting with other devices 72 Mobile printing Connect the device to a printer via Wi-F i or Wi-F i Direct, and print images or documents. Some printers may not be compa tible with the device. A dding printer plug-ins Add print er plug-ins for printers y ou want to connect the device to .
73 Devic e & data manager T r ansferring da ta from y our previous devic e Y ou can transf er data from a pr evious device to your new device via Samsung Smart Switch. The f ollowing versions of Samsung Smart Switch are a vailable. • Mobile version: T ransfer data between mobile devic es.
Device & data manager 74 3 Connect your pr evious device to the comput er using the USB cable. 4 On the computer , follow the on-scr een instructions to back up data from the device . Then, disconnect your pr evious device from the c omputer . 5 Connect your new device t o the computer using the USB cable .
Device & data manager 75 Updating the devic e The device can be updat ed to the latest soft war e. Updating o ver the air The device can be dir ec tly updated to the lat est soft war e by the firmwar e over-the -air (FO T A) ser vice. On the Apps screen, tap Settings → About device → Sof tware upda tes → Update no w .
Device & data manager 76 Back ing up and rest oring data Keep your personal inf or mation, app data, and settings saf e on your device. Y ou can back up your sensitiv e information t o a backup account and acc ess it later . Using a Google acc ount 1 T ap Settings on the Apps screen.
77 Settings About Settings Use this app to c onfigure the device , set app options, and add accounts . T ap Settings on the Apps screen. C onnec tions Wi - Fi Activate the Wi-F i featur e to connec t to a Wi-F i network and access the Internet or other network devices.
Settings 78 Bluetooth Activate the Bluet ooth featur e to exchange inf or mation ov er shor t distances. On the Settings screen, tap Bluetooth , and then tap the Bluetooth switch to activate it. T o use more options, tap . • V isibilit y timeout : Set duration that the device is visible .
Settings 79 Data usage Keep track of your da ta usage amount and customise the settings f or the limitation. On the Settings screen, tap Data usage . • Mobile data : Set the device to use data connections on any mobile network. • Set mobile data limit : Set a limit for mobile data usage .
Settings 80 NFC Activate the NFC f eature to read or writ e NFC tags that contain inf or mation. On the Settings screen, tap NFC , and then tap the NFC switch to activate it. • Android Beam : T urn on the Android Beam featur e to send data, such as webpages and contacts, to NFC-enabled devices.
Settings 81 Devic e Sounds and notifications Change settings for various sounds on the devic e. On the Settings screen, tap Sounds and notifications . • Ringtone : Adjust the v olume level for call ringtones . • Media : Adjust the v olume level for music and videos.
Settings 82 • Notification panel : Cust omise the items that appear on the notifications panel . • Brightness : Set the brightness of the display . • Aut o rotat e screen : Set the content t o rotat e automatically when the device is turned .
Settings 83 • Call-r elated pop-ups : Set the device to display pop-up windows f or calls or to show the status of calls while using apps. • More settings : – Show m y caller ID : Display y our caller ID to other par ties for out going calls.
Settings 84 P ersonal A cc ounts Add email or SNS ac counts . On the Settings screen, tap Ac counts . Backup and reset Change the settings for manag ing settings and data. On the Settings screen, tap Backup and reset . • Back up my da ta : Set the device to back up settings and app data to the Google server .
Settings 85 • Swit ch Ac cess : Set the device to contr ol on-screen menus by pressing the ph ysical buttons on the device . • Speak passwor ds : Set the device to read the passw ord aloud when you enter the passwor d while T alkBack is ac tivated .
Settings 86 Sys te m Language and input Change the settings for t ext input. Some options may not be available depending on the selected language. On the Settings screen, tap Language and input . Language Selec t a display language f or all menus and apps.
Settings 87 • Sound : Set the device to sound when a key is touched . • Character previe w : Set the device to display a lar ge image of each charac ter tapped. • Reset settings : Reset Samsung keyboard settings. Google voic e typing Change the voice input settings .
Settings 88 Date and time Ac cess and alter the f ollowing settings to control ho w the device displays the time and date . On the Settings screen, tap Date and time . If the batter y remains fully discharged or r emoved from the devic e, the time and dat e is reset.
Settings 89 Bat ter y View the amoun t of battery power consumed by y our device. On the Settings screen, tap Batte r y . • Display batt er y perc entage : Set the device to display the r emaining batter y life . Stor age View memory information for y our device and memor y card, or f ormat a memor y card.
Settings 90 • Remote contr ols : Set the device to allow c ontrol of y our lost or stolen device remotely via the Internet. T o use this featur e, you must sign in t o your Samsung accoun t. • SIM change aler t : Activate or deactivate the F ind my mobile featur e which helps locate the device when lost or stolen.
91 T r oubleshooting Befor e contacting a Samsung Ser vice Centre , please attempt the follo wing solutions. Some situations may not apply t o your device .
T roubleshooting 92 The t ouch screen r esponds slowly or improperly • If you attach a prot ective cov er or optional accessories to the t ouch screen, the touch screen ma y not function properly .
T roubleshooting 93 Sound echoes during a call Adjust the v olume by pressing the V olume button or move t o another area. A cellular netw ork or the Internet is often disconnected or audio quality is poor • Ensure that y ou are not block ing the device ’ s internal antenna.
T roubleshooting 94 Y our devic e is hot to the touch When you use apps tha t requir e more pow er or use apps on your device for an extended period of time, y our device may f eel hot to the touch. This is normal and should not affect your device ’ s lifespan or per f ormance.
T roubleshooting 95 • Y our device suppor ts photos and videos captured with the device . Photos and videos captured by other devic es may not work properly . • Y our device suppor ts multimedia files that are authorised by your network service provider or pr oviders of additional ser vices.
T roubleshooting 96 Data stor ed in the device has been lost Alway s make backup copies of all impor tant data stor ed in the device. Other wise, you cannot restor e data if it is corrupted or lost. Samsung is not responsible f or the loss of data stored in the device .
C opyright Cop yright © 2015 Samsung Elec tronics This manual is prot ec ted under international cop yr ight law s. No par t of this manual may be r eproduced , distr ibuted , translated , or transmi.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Samsung Galaxy Grand Prime SM-G531F c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Samsung Galaxy Grand Prime SM-G531F - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Samsung Galaxy Grand Prime SM-G531F, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Samsung Galaxy Grand Prime SM-G531F va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Samsung Galaxy Grand Prime SM-G531F, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Samsung Galaxy Grand Prime SM-G531F.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Samsung Galaxy Grand Prime SM-G531F. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Samsung Galaxy Grand Prime SM-G531F ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.