Manuel d'utilisation / d'entretien du produit Flight II QWERTY du fabricant Samsung
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PORT ABLE QU AD-BAND MOBILE PHONE User Man ual Please read this manual before operating your phone, and keep it for future reference..
a927_UCJF4_BH_ 070710_F7 Intellectual Proper ty All Intellectual Prope rty , as defi ned below, owned by or which is otherwise the pr o perty of Sams ung or its respec tive suppliers relating to the S.
Do you have questions about your Samsung Mobile Phone? For 24 hour inf ormation and assist ance, we offer a new F AQ/ARS System (Automated Re sponse System) at: www .samsungtelecom.com/support T9 T ext Input is licensed by T egic Commun ications and is covered by U.
offers privacy controls that le t y ou decide how an application may use the locati on of your phone and ot her phones on your acco unt. However , A T&T's privacy tools do not apply to applications avai lable o utside of A T&T .
1 Table of Contents Section 1: Getting Started .............................................. 5 Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Charging a Battery . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Bluetooth Secure Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Configuring Your Phone’s USB Settings . . . . . . . . . . . . . . . . . . 70 Network Profile Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 71 Applications Settings .
3 Section 13: AppCenter ................................................ 123 Downloading Multimedia Fil es . . . . . . . . . . . . . . . . . . . . . . . 123 Ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Games .
4 Using Your History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Changing the WAP Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Section 18: Accessibility ............................................ 160 Section 19: Health and Safety Information .
Getting Started 5 Section 1: Getting Star ted This section explains how to start using your phone by first confi guring yo ur hardw are, ac tiva ting your ser vice, and then setting up your voice mail. Setting Up Y our Phon e Prior to use, it is necessar y to install both the ba ttery and SIM into their corresponding i nternal compartments.
6 Note: If the card is not inserted correctly , the phone does not detect the SIM card. Re-orient the card back into the slot if the SIM is not detected. Installing the Mem or y Card Y our phone also supports the use of a memory card (microSD™) for storage of such things as data, music, pictures, and video files.
Getting Started 7 Replacing the Ba tt er y Co ver 1. Place the ba ttery cove r onto the back of the phone and press down (1). 2. Press down on t he bottom of the phone (2) until you hear a light click. Charging a Batter y Y our phone is powered by a rech argeable Li-ion batter y .
8 2. Plug the data cabl e into the base piece provided and into the Power/Acc essory Interface conne ctor on your phon e. 3. Plug the base pi ece into a stan dard AC wall outle t. 4. When the battery is fully charged, the phone displays a message telling you the batt er y is full.
Getting Started 9 2. Press and hold , until the phone swit ches off. Locking the T ouc h Scr een 1. Press and hold on the uppe r right side of the phone to lock the to uch screen. 2. Press and hold again or touch and hold on the Idle screen to unlock the touch screen.
10 Section 2: Understanding Y our Phone This section outli nes some key features of your phone. It also displays the screen and the icons that appear wh en the phone is in use. F eatures of Y our Phone Y our phone is lightweight and easy to use, and it offers many useful features.
Understanding Y our Phone 11 1. External speaker : allows yo u to hear the caller . 2. Display : shows the info rmation needed to ope ra te your phone, such as the receive d signal strength, phon e ba ttery level, time, and so on. 3. Widget tab : allows you to op en the Widget t oolbar .
12 Side Views of Y our Phone 1. V olume ke y : ( ) allows you to adjust the ringer volume while in standby mo de or adjust the voice vo lume during a call. When receivi ng an incoming call, briefly press down either end of the volume key to mute the ring tone.
Understanding Y our Phone 13 Rear View of Y our Phone 1. 3.5mm Headset jack : allows you to plug in headphones. 2. Camera lens : is used to ta ke pict ures and shoot videos. 3. External speaker : allows you to hear when the Speakerphone is turned o n.
14 Widget Bar The Widget Bar provides quick a ccess to the functions you use most frequen tly (Analog c lock, Digital cl ock, Dual c lock, A T&T Social Net, Crea te message, Budd y list, Voice rec.
Understanding Y our Phone 15 Displays when an internal microSD me mory card is detected. Displays when the phone is connected to a computer with a supported USB cable connection. Displays within the Indicators area when a new text message is rece ived.
16 For more details on config urin g your phone’ s settings, see “Changing Y our Settings” on page 51. Using the Multitasking Menu The Multitask key ( ) launche s the Multit ask menu that can be activate d from within any active window or page on the phone.
Understanding Y our Phone 17 • Call : allows you to make a voice call while using the hands et for other tasks. If Music Player is ac tive, it is muted during the call. • Messaging : allows you to send a text or multim edia message while using the handset for other tasks.
18 Section 3: Menu Naviga tion This section explains the men u na vigation for yo ur phone. Y our phone has done away with the ne ed for navigation wheels or keypads. Y our phone is comple tely navigable by ei ther an on-scre en touch or scroll. • T ouching an on-screen option activ ates the feature.
Menu Navigation 19 Navigating T hr ough t he Main M enus Y our phone originally has thr ee main menus, but you can add seven more main menus for a tot a l of te n. Some icons c an be deleted and replaced with new icons. 1. From the Idle screen, touch .
20 The Menu Items scre en is displayed. 4. T ouch one of the Menu Items to have the icon for that feature or application added to your menu. Default items that already have icons o n a menu will be gray ed out. 5. Continue to add Icons that you want on a main menu.
Menu Navigation 21 Mo ving an Icon Within a Men u Screen 1. T ouch the Menu Edit icon ( ) located a t the top right of any of the Mai n Menus. 2. T ouch and drag any icon on the menu to the desired position on the menu. 3. T ouch Save to apply your menu updates or press to cancel without saving.
22 Note: Scrolling requires that you press firmly on the screen then drag. When scrolling through a list make sure not to touch or press individual entries on the list because that opens the list entry.
Menu Navigation 23 1. T ouch . 2. Press and drag the Power Search tab until the first letter of the name of the contac t you wa nt to find is shown on the screen.
24 W idgets The Widget Bar provides quick a ccess to mini-programs ca lled widgets . This bar , located at the left of the Idle screen, gives information at a glance and provid es easy access to frequ.
Menu Navigation 25 Adding and Deleting Widge ts T o select which items are di splaye d or hidden within the Widget Bar: 1. From Idle mode, touch the Idle screen or t he Widget Bar to open it. 2. T ouch . The Widget menu is displayed. 3. T ouch the bo x to place a ch eck mark next to each Widge t you wan t to displa y .
26 Voice recognition : allows you to use your voice to dial, look up co ntacts, launch a pplications, and navigate phone menus. Follow th e on-screen tutorial. For more in formation, refer to “Voice Recognition” on page 144. AT & T N a v i g a t o r : opens A T&T Naviga tor .
Menu Navigation 27 Games : allows you to access your Games folder . For more information, refer to “Games” on page 120. Widget memo 1 : allows you to write a short memo to keep on your Widget Ba r or main display . The Widget Memo is limited to 80 charac ters.
28 Bluetooth : From this application you can activa te Bluetooth and configure it so other Bluetooth devices can see your device by name. For more infor mation, refer to “Bluetooth” on page 68. Calculator : allows you to use the built-in calculator .
Menu Navigation 29 W idget Bar Naviga tion Y ou can drag the widge ts to any of the three I dle screens to use the application or feature, the n drag it back to the Widget Bar when you are finished. There are three di fferent widget Idle screens you can use.
30 2. While still holding the icon, dra g it away from the Wi dget Bar and drop it on the main screen ( 2 ). Then drag it back into its new loca tion in the list. Or , you can drag it away from the Widget Bar in a single moti on and drop it in the desired location on the Widget Bar .
Menu Navigation 31 Understanding the Events Widget The Event Widget is an area that di splays on the screen to inform you of calendar eve nts, missed calls, or when new messages have been sent to the phone.
32 Section 4: Call Functions This section describes how to make or answer a call. It al so includes the features and function ality assoc iated with making or answering a call. For more information, refer to “Call Settings” on page 66. Displaying Y our Phone Number 䊳 T ouch ➔ Settings ➔ Phone Information .
Call Functions 33 For more informat ion, refer to “Adding P auses to Contact Numbers” on page 83. Cor re cting an Enter ed Number Use the following st eps to correct a mis-typed entr y when dialing. 1. After entering a numbe r using th e keypad. • If you make a mistake , touch to erase a si ngle character .
34 Making a Call from the Address Book Y ou can store phone numbers that you use regularly on the SIM card or in the ph one’ s memory . These entries are colle ctively called the Address Book . For further details ab out the Address Book feature, see “Find ing an Address Book Entry” on page 84.
Call Functions 35 Other A nsw e ring Opt ions When receiving an incoming call: • T o mute the ring tone: – Briefly press down on either end of the volume k ey ( ). – or – – When the phone is facing upwa r d, flip the phone over so that it is facing downward.
36 Initiating and R eceiving a Video S hare Session T o initiate a nd receive a Vi deo Share sessi on: 1. From the Idle screen, touch and use the on-screen keypad to ente r the num ber you want to dial .
Call Functions 37 Tip: T o stop the Video Share call press the Stop key . Video Share (In-Call) T o begin a Video Share call during an exis ting call, touch the Video Share icon or touch More ➔ Video Share ➔ Live .
38 Viewing Missed Calls The number of calls yo u have missed is disp laye d on the Idle screen. 1. T ouch Vie w a ll on the Missed Calls dialog. A li st of the most recently missed ca lls are displayed. Note: If there is a voice mail sent by the same number , associated icons are displayed and can then be selected.
Call Functions 39 Saving a Mi ssed Cal l to Y our A ddr ess Book 1. T ouch Vi ew al l on the Missed Calls dial og. A list of the most recently missed c alls is displayed. 2. T ouch the desired missed call. Note: Y ou may see different choices depending upon the settings for your “Save New Contacts to” option.
40 Call Time 1. T ouch ➔ T ools ➔ Recent calls ➔ Call manager ➔ Call time . 2. The following time s are displayed: • Last call duration : show s the leng th of time for the last call. • T otal dialed : shows the total le ngth of time for the ca lls made.
Call Functions 41 1. T ouch Reset . 2. T ouch t he box ne xt to an y indivi dual fields you would like to reset. – or – T ouch Select All to select every entry in the list. 3. T ouch Reset . 4. Enter the user-defined password and touch Confirm to reset the sele cted counte rs.
42 – View contact d etails : to see details of the current phone number if is has already been saved in yo ur Address Book. – Send mes sage : to send a new text message. – Memo : to write a memo conce rning this call. Placing a Call on Hold Y ou can place the current call on hold at any point during a conversati on.
Call Functions 43 1. Dial the nu mber and press . 2. Once the call is answered, slide Speaker to On to activate the speakerphone. 3. Use the Vol um e key (located on the left side of your phone) to adjust the volume. 4. T o deactivate t he speakerphone, slide Speaker to Off .
44 Call W aiting The Call W a iting feature allows you to answer an incoming call while you have a ca ll in progress, if this service is supported by the network, and you have set the ➔ Settings ➔ Call s ➔ Voice call ➔ Call waiting menu to Activated .
Entering T ext 45 Section 5: Entering T e xt This section outlines how to sele ct the desired te xt input mode when entering chara c ters into your phone. This section als o describes how to use the T9 pred ictive text entry syst em to reduce the number o f key strokes ass ociated with entering text.
46 Using the QWERTY K eyboar d This phone also offers the conve nience of a slid e-out QWERTY keyboard. Using the QWERTY key boa rd to type letters, numbers, punctuation, and other specia l characters into text entr y fields or other applications should be si mpler and faster than using the portrait, on-s creen keypad.
Entering T ext 47 7. .com : Press to insert .com when entering a URL i n the browser or when logging in to Instant Messen ger . 8. Return: Press to m ove the i nsertion poin t to the next line i n a message. 9. Backspace : Press to delete the previou s character , similar to the backsp ace key on a c omputer key board.
48 There are two different methods for changing T ext Input Mode, depending on how you are usin g th e device (portrait or landscape). Changing T ext Input Mode - P or tr ait Mode In Portrait mode, a 3x4 numeric keypad displays with the default set to T9Ab (predictive te xt) mode.
Entering T ext 49 Example: Both the words “Of” and “Me” use the 6 and 3 keys. The phone displays the most commonly used choice first. 4. Press Space to insert a spac e and start th e next word.
50 Using Abc In P or trait Mode If you choose not to use Predictive T ext (T9): 1. T ouch T9Ab ➔ Abc. 1. Use the 2 through 9 keys to enter text. 2. T ouch the key labeled with th e letter you want. Once for the first lett er , twice fo r the second letter , and so on.
Changing Y our Settings 51 Section 6: Changing Y our Settings This section includes tips on how to use your phone’ s features, as well as how to change and cu stomize the displa y settings, call handling, security settings, and other settings associated with your phone.
52 Edit ing the N ormal - Me ssage P rofile 1. T ouch ➔ Settings ➔ Sound Profile ➔ Normal . • T ouch to the right of th e radio button. 2. T ouch the drop-down menu (upper -right of the screen) and select Message.
Changing Y our Settings 53 5. T ouch t he Pow er -off type field, select one of the following and touch Save : •M e l o d y : the phone ri ngs using th e ring melody selected in th e Ring tone menu. •V i b r a t i o n : the phone vi brates but do es not ring.
54 Editing the Silent - Messag e Profile 1. T ouch ➔ Settings ➔ Sound Profile ➔ Silent . • T ouch to the right of th e radio button. 2. T ouch the drop-down menu (upper -right of the screen) and select Message.
Changing Y our Settings 55 6. T ouch t he Vibration pattern field, then touch to select Vibration 1 through Vibration 5 and touch Save . 7. T ouch Save to return to the Sound Profile menu. Editing the Driving - Message Profile 1. T ouch ➔ Settings ➔ Sound Profile ➔ Driving .
56 •V i b r a t i o n : the phone vibrates but d oes not play a m elody . • Vib ration & Melody : the ph one vibra tes and pl ays a melody simultan eously .
Changing Y our Settings 57 Editing the Outdoor - Message Profile 1. T ouch ➔ Settings ➔ Sound Profile ➔ Outdoor . • T ouch to the right of the radio but ton.
58 5. T ouch the Po wer -off ty pe field, select o ne of the fo llowing and touch Save : •M e l o d y : the phon e rings usi ng the ri ng melody s elected i n the Ring tone menu. •V i b r a t i o n : the phon e vibra tes but does not r ing. • Vib ration & Melody : the ph one vibra tes and pl ays a melody simultan eously .
Changing Y our Settings 59 Widget Allows you to selec t which wi dget applications will appear docked within the Widget Bar on the Idle screen. For more informat ion, refer to “Widgets” on page 24. Font Type Y ou can select the text style for the informa tional text displayed on your phone.
60 2. T ouch one of the backlight time s to set the amount of time the phone’ s to uchscreen remains lit without acti vity . Options i nclude: 8 Seconds , 15 Seconds , 30 Seconds , 1 Minute , 3 Minutes , or 10 Minutes ). 3. T ouch Save . Note: Modifying this setting will impact your battery life.
Changing Y our Settings 61 • To u c h Set to com plete th e assignment. 8. T ouch Save to store all th e new time and date set tings. Phone Settings T o customize various phone s ettings: 䊳 From Idle mode, touch ➔ Settings ➔ Phone . Language This menu allows you to select a display language for T ext language and T ext Input mode.
62 •I M •M o b i l e M a i l 3. T ouch Save . Motion Detection The Motion Detection feature can be used to temporarily mute the current sound, and the sound pr ofile is not changed, if you turn over the phone. 1. From Idle mode, touch ➔ Settings ➔ Phone ➔ Motion Detection .
Changing Y our Settings 63 Loc k SIM Card When the Lock S IM Card feature is enabled, your phone only works with the c urrent SIM. Y o u must enter the l ock code to unlock the SIM so you can use a different SIM card. Once you have entered th e lock code , yo u are asked to confirm your password.
64 numbers stored in the FDN list on the SIM card. For more information, refer to “FDN Mode” on page 86. 1. T ouch On or Off from the Fixed dialing mode field. •O n : you can only call phone numbers stored in the Fi xed Dial Contacts . Y o u must enter your PIN2 to cont inue thi s configur ation.
Changing Y our Settings 65 Note: This code is provided by A T&T . Entering an incorrect code can cause the phone to lock, at which point, you will have to call AT&T customer service for assistance. 1. If the Check PIN Code feature has not been enabled, touch On from the Check PIN code field.
66 3. Enter your phone password , if prompted, and touch Confirm . 4. After the phone settings have been reset, the Reset done confirmation displays. Once your phone resets to it s default settings for those selected options, it automa tically restarts in orde r to incorporate the new settings.
Changing Y our Settings 67 – To u c h Save to save the Reject List numbers. – T ouch the box to the le ft of Unknown to reject any unidentifiable number . • Quick Reply : all ows you to select and s end a qui ck, one-l ine reply to a caller . – T ouch one of the message text areas to edit the message with the on-screen keypad.
68 2. Press repeatedly to re tu rn to the Settings page. Connectivity The phone has several comm unication and connection parameters that can be edited. Bluetooth Bluetooth is a short-range wire less co mmunicatio ns technology capable of exchanging information over a di stance of about 30 feet without requiring a physica l connection.
Changing Y our Settings 69 Phone’s Visibility 1. From Idle mode, touch ➔ Settings ➔ Connectivity ➔ Bluetooth ➔ Vi si b l e . 2. T ouch Ye s or No to enable or disable the visibility, or discoverability , of your phone. • Y our phone become s visible to other devices when you transmit your device’ s name to othe rs in your area.
70 Bluetooth Servi ces The Bluetooth specification is a protocol that describes how the short-range wireless technology works, whereas services describe the indivi dual devices that are supported. Th ese services reduce the chance that incompa tible devices are allowed to connect to your phone.
Changing Y our Settings 71 Network Profile Configuration Y our phone is wirelessl y connecting to the Internet via a built in WAP browser . Connectio n can be made by on e of three available WAP browsers: MEdia Net, A T&T MMS (Multi-Media Server), and A T&T IMS.
72 – Static IP : specify if you want to manually enter an IP address. I f you want the IP addr ess to be automatically a ssigned by the server , remove the check mark. – Static DN S : specify if you wan t to manually enter the D omain Name Server (DNS) address.
Changing Y our Settings 73 Browser Settings T o configure the parameters on the onboard browser , use the Browser Settings page. 1. In Idle mo de, touc h ➔ Settings ➔ Applications Settings ➔ Browser . 2. In Browser Settings, tou c h any of th e following func tion fields.
74 Calendar Setting s T o configure the starting day and vi ew that is used when opening the Calendar application. 1. From Idle mode, touch ➔ Settings ➔ Applications Settings ➔ Calendar .
Changing Y our Settings 75 2. T ouch any of the followin g options: • Clear memor y • Memory Card Details •U s e d S p a c e Clear Phone Memor y From this menu you can clear the memory for My Stuff, Messaging, Address Book entrie s, Calendar entries, T asks, Memos, and All lic ences.
76 3. At the bottom of the scre en, touch Format . 4. The prompt, Formatting w ill erase all data. Form at now? is displayed. T ouch Ye s to continue or No to cancel. 5. After formatting, the Memory Card Details screen appears. 6. T ouch Rename if you would like to rename yo ur memory card.
Mobile Video 77 Section 7: Mobile Video Y our phone allows you to acce ss the Internet and download media files directly to your phon e. These me dia files are displayed using the built -in Me dia Player .
78 Customizing Mobile Video Updating t he Fav orites List The list of media providers which appear in the F a vorites section of the Mobile Video ho mepage can be edited and changed by the user . 1. In Idle mode, touch ➔ Mobile V i deo ➔ Customize Mobile Video ➔ Edit My Favorite s .
Mobile Video 79 Paren tal Contr ols Y our phone can be configured to block both purchased and streamed media content. Bef ore filtering, you must first e stablish a pin/password and a contact e-ma il address.
80 Section 8: Understanding Y our Address Book This section allows you to manage your daily contact s by stor ing their name and number in your Addre ss Book.
Understanding Y our Address Book 81 •H o m e : allows you to enter the contact’s home phone number . •E m a i l : adds a contact email address f or this entr y . •G r o u p : assigns this con tact to a group. T ou ch a group type to complete the assign ment.
82 • Nickname : adds a f ield that can be used to ente r a nickname fo r the entr y . The Nickname is not displ ayed when calls ar e made to or received fr om the contact. •C o m p a n y : adds a Comp any field for thi s entr y . • Job title : adds a Job T i tle field for this entry .
Understanding Y our Address Book 83 Saving a Number After a Ca ll Has Ended 1. Press to bring up the recent calls screen. – or – T ouch ➔ To o l s ➔ Recent calls . 2. T ouch a pho ne number from the list to reveal the Details page (shown below) for the phone entr y .
84 Using Contacts Dialing a Numb er fr om Address Book Once you have stored phone num bers in the Addres s Book, you can dial them easily and qui ckly by either using their SIM ca rd location numbe r or by using the Search fiel d to locate the entr y .
Understanding Y our Address Book 85 Address Book Entr y Options While in the d etails page for a specific entr y (seen belo w) you have two sets of options, each ac cessible from two of the on-screen buttons. 1. T ouch and touch an Address Book name from the l ist to reveal the Entr y Options page (shown belo w) for the phone entry .
86 Finding My Own Phone Number This function is a memory aid th at you can use to check your own phone number , if you need to do so. 䊳 In Idle mode, touch ➔ Address B ook ➔ Address Book Settings ➔ Own Numb er ➔ <voice line #> .
Understanding Y our Address Book 87 Group Settings Creat ing a New G roup 1. In Idle mo de, touc h ➔ Address Book ➔ Groups ➔ Create Group . 2. T ouch the Group Name field and use the on-screen keypad to enter a new group name. For more informatio n, refer to “Entering T ext” on page 45.
88 4. T ouch Remove . Editing a Caller Group T o edit a Group entr y , there must be at least one member as part of the selected group. 1. In Idle mode, touch ➔ Address Book ➔ Groups . 2. T ouch a current Group entry . 3. T ouch More ➔ Edit Group .
Understanding Y our Address Book 89 Copyin g Entri es to th e SIM Car d Note: When storing an Address Book entry into the SIM card, note that only the name, phone number, group, and slot location are initially offered as fields (some SIM cards may allow an address as well).
90 Deleting All Entries fr om the Phone 1. In Idle mode, touch ➔ Address Book ➔ Contacts ➔ Delete . 2. T ouch Select All to select all Phone Addre ss Book entries. 3. T ouch Delete . 4. At the Delete? prompt, touch Ye s . 5. Press to return to Idle mode.
Understanding Y our Address Book 91 – Additional No. 1 : if you have added a dditional numbers to contac ts saved on the SIM card, th is is a counter of the number of SIM contacts with a second number saved on your SIM card.
92 Section 9: Camera This section explains how to use the camera on your phone. Y ou can take photographs and shoo t video by using the built-in camera functionality. Y our 2.0 megapixe l camera produces photos in JPEG format. Important!: Do not take photos of people without their permission.
Camera 93 4. If desired, befo re taking the photo , you can touch on-screen icons to acc ess various camera options. 5. When viewing a picture after you ha ve taken it, touch and hold the picture to zoom in on an area o f the picture . Y ou ca n magnify the picture up to x2.
94 Camera R esolution : allows you to set the image size to either: 2M (1600x1200), 1M (1280x960), 0.3M (640x480), or 320x240. Camcorder Resolution : allows you to set the video size to either: 320x240 or 176x144. Settings (lower left corner) : allows you to customize yo ur camera and ca mcorder setti ngs.
Camera 95 Pictur es and Video s Folder Opt ions After you take a photo or shoot a v ideo, you can access vario us options from the Pictures and Videos Folder page.
96 • More : touch this option to display th e follo wing options: – Set as : allows you to assign the current image as either your current Wallpaper or a s a display Caller image used by a specific entry within your Address Book .
Camera 97 – Sort by : allows you to sort pict ures by Date, T ype, Name, or Size. – Send via Bluetooth : allows you to send o ne or more pictures to a Bluetooth device. – Bluetooth visi bility : allows you to make the one or more pictures visible to Bluetooth de vices.
98 • Effects : allows you to choose fr om among several effects such as: Filter , Style , Warp , or Pa rtial blur . • Adjust : allows you to adjust Auto Level , Brightness , Contrast , and Color . • Undo : allows you to reverse th e previous change .
Camera 99 Assigning an Image to a n Addr ess Book Entr y 1. T ouch ➔ My stuff ➔ Pictures ➔ <image> . 2. T ouch Set as ➔ Caller Ima ge ➔ Search Contact , touch an entry , and touch Save . – or – T ouch Set as ➔ Caller Image ➔ Create Contact and create a new Address Bo ok entry with the im age already assigned.
100 Camcorder Options Camcorder options are represented by icons across both s ides of the screen. For more information, refer to “Camera and Camcorder Options” on page 93. Camcorder Options afte r a Video is T ak en After you finish shooting a video, you can use various options that appear as icons on the screen.
Camera 101 – Send via Bluetooth : allows you to send o ne or more videos to a Bluetooth device. – Bluetooth visi bility : allows you to make one or more videos visible to Bluetooth devices. – Lock/Unlock : allows you to lock or unlock one or mo re videos to prevent deletion.
102 Section 10: My Stuff The topics covered in this sect ion inc lude Applic ations, Audio, Games, Pictures, T ools, Video, Other Files, and Used Space. 1. T ouch ➔ My stuff . 2. Select from one of the following functions: Applications , Audio , Games , Pictures , T ools , Vid eo , Other Files , or Used Space .
My Stuff 103 3. T ouch t he box next to an individual, unlocked entry . – or – T ouch Select All to select all av ailable, unlocked entri es. 4. T ouch Move or Copy . 5. T ouch Phone or Memory card depending on where you want to copy or move the files.
104 2. T ouch Shop T ones and select a file to do wnload. Follow the on-screen opti ons. (These files are downloade d and stored in the To n e s folder .
My Stuff 105 2. T ouch a pre-recor ded me mo to begin playback. 3. T o exit, press . Creating a new audio r ecording 1. T ouch ➔ To o l s ➔ Record audio . 2. T o start recording, touch . For more informat ion, refer to “Record Audio” on page 145.
106 • Set as : allows you to assign the current image as e ither your current Wallpaper or as a displ ay Caller image used by a spe cific entry within your Address Book. • More : allows you to choose from the following image options : – Delete : allows you to delete t he current picture.
My Stuff 107 • Insert Emoticon ( )on the current im age. T ouch either en d of the emoticon list to scro ll through the possibi lities and tou ch an emoticon. Dra g the emoti con to positi on it. • Insert Clip Art ( )on the image.T ou ch either end of the cli p art list to scrol l throug h the possi bilit ies and touch an item.
108 Section 11: Messaging This section describes how to send or receive diff erent types of messages. It al so includes th e features a nd functionality associated with messaging.
Messaging 109 Note: If the number of recipients is less than 10, all members in the Group are added. Y ou need to delete any unnecessary members in the list by touching the recipient list and touching the trash can icon next to unwanted entries.
110 • Contact Info : allows you to choose an existing Address Book en try, select any o r all in formation by touching the box next to the field, and then add it to yo ur message by touch i ng Insert .
Messaging 111 4. Enter your message and touch OK . 5. Add recipient(s) and touch Send . Viewing New Receiv ed Messa ges 1. In Idle mode, new messages ar e indicated by icons and a New Messages pop-up. For more information, refer to “Understanding the Events Widget” on page 31.
112 • Backup text messages : allows you to copy text messages from the phone t o the memor y card or fr om the memor y card to the phone. Onl y avail able for Inbox and Sent . 䊳 With a message open for rea ding, use any of the fo llowing menu options: • Reply / Reply to : allows you to compose an d send a reply to the message.
Messaging 113 4. T ouch both the ID and password fields, then use your on-screen keypad to ente r th e account informa tion (for example, “silverfox2”), and touch Sign In . Y ou are connected to your account's Inbox and contacts, where you can send and receive emails.
114 Deleting Messages When your phone’ s memor y is fu ll, an error message displays notifying you that yo u cannot receive any new messa ges. Use the Delete option to erase obsolete messages and free memory for new messages. Y ou can delete the messages in each message folder(s) ei ther individually or all at on e time.
Messaging 115 Confi guring Auto Delete In bo x Set tings When you sel ect the Aut o Delete Inbox option, inbox messages are deleted automatically without a warning message. 1. From the Messagin g se ttings page, touch Auto Delete Inbox . 2. T ouch one of the availa ble setting fields:.
116 Configuring M ultimedia Mess a ge Settings 1. From the Messaging se ttings page, touch Multimedia mess ages . 2. T ouch an available field a nd make the necessary updates.
Messaging 117 Configuring V oice Mail Settings There may be times when the vo ice mail access number might need to be changed. If this is neces sary , please obtain the informatio n from your ser vice provider’ s Cust omer Servi ce Department.
118 Te x t Te m p l a t e s 1. T ouch ➔ Messaging ➔ Te m p l a t e s ➔ T ext templates . 2. T ouch Create . 3. T o enter a message, touch th e empty text field and use the on-screen keypad or rotat e the phone and slide out and use the QWERTY keypad.
Messaging 119 Delete by F older Y ou can delete al l the messages from one or more fo lders at one time. 1. T ouch ➔ Messaging ➔ Delete by folder . 2. T ouch t he box next to each folder you want to delet e. – or – T ouch Select All to select a ll folders in t he list.
120 Section 12: Games and Applications Games The Games menu option allo ws you to a c cess games that a re on the phone and a lso shop for ga mes using AppCenter . Y ou can download new game s and then save th em to the Games folder . 1. T ouch ➔ Games .
Games and Applications 121 • AT&T Navigator : is a JAV A base d driving aid that uses GPS navigation. • AT&T Radio : a serv ice that al lows you to st ream commercial-f ree music, talk, news, and sports through your handset.
122 • Facebook : lets you log in to your F aceboo k applicatio n and get automatic s tatus up dates. •B r o w s e r : allows you to access the internet using a tt.home. 3. T ouch an application and follow the on-screen instructions. Shop Applicat ions 1.
AppCenter 123 Section 13: AppCenter The AppCenter allo ws you to shop for Ringtones, Game s, Cool T ools/Apps, Videos, Color Graphics, Answer T ones, and Multimedia using the built-in br owser .
124 Games 1. T ouch ➔ AppCenter ➔ Games . Y ou may have to touch an on-screen en try twice, once to selec t it and a second time to navigate to that page. 2. Foll ow the on-screen opti ons to purchase a ga me. Cool T ools/A pps 1. T ouch ➔ AppCenter ➔ Cool T ools/Apps .
AppCenter 125 2. If prompted to accept a redirection, touch Ok . 3. Follow the on-screen options to purc hase an answer tone . Multimedia Store This menu op tion allows you to shop for multimedia files (videos) using the built-in browser . 1. T ouch ➔ AppCenter ➔ Multimedia Sto re .
126 Section 14: Music This section explains how to use your phone to shop for music, play music, identify songs, set up pl aylists, list en to the radio, and watch music videos. The featur es described are A T&T Music, Shop Music, MusicID 2, A T&T Radio, and MobiVJ.
Music 127 Play Screen Options • My Favorites : allows you to access shortcuts to favorite artists, albums, songs, and radio stations. • My Library : allows you to access all mus ic on your phone. Create or manage playlists, and find music by artist, album, song, or genre.
128 Adding Music to Y our Handset Music files (ringtones and full tracks) can be added to your handset by using one or more of the follow ing methods: • Purchase and download music and ringtones directly to your handse t over your wireless carrier’ s network by using the A T&T Music – Shop Music feature (also accessible from M y Stuff).
Music 129 3. Verify the pre-insertion of the microSD card into the handset. For more information, refer to “Installing the Memory Card” on page 6. 4. Use the USB adapter cabl e to connect the handset to the target PC. When an active connec tion has been established, a USB i con ( ) appears on the ph one.
130 4. Select a song to play withi n the Music Player . Playing Music W hil e Using t he Phone The Music Player allows you to play music in the background while performing other tasks on your phone. The music pauses when an incoming call is accepted and resume s when the call is ended.
Music 131 Import ant!: The following characters cannot be used in the playlist filename: < > “ ? / : * |. 3. T ouch OK ➔ Save to complete the crea tion process. Addin g Songs to a Playli st 1. T ouch ➔ To o l s ➔ Music player ➔ Playlists .
132 T r ansferring Music Using a M edia Application A USB cable, m icroSD ca rd, and a current ve rsion of a media application (such as Napster ® or Windows Media Pl ayer ® ) are required for this procedure. 1. Open the media play er on your personal compute r (if you are using Windows Media Pl ayer , use version 10.
Music 133 6. Click Finish to continue to the applic ation. Y o u should then notice that the Sync tab is active a nd displaying a connection wit h the phone a nd displaying the name you created . 7. From within the Windows Media Player a pplicatio n, click on the Sync tab.
134 8. If not already act ive, click the Sync tab. 9. Choose the destinati on location for the media files. The A927 Card entry (you named) appears in a drop-down list on the left side of the scre en. 10. Click on the Library entry (from the left column) and sel ect a categor y to reveal a vailable songs.
Music 135 3. Once the USB connection ha s been established, the handset displays “ Connected ” and the comp uter screen then shows your phone. 4. If not alread y active, click the Sync tab. 5. Locate the Play lists section (upper -left). 6. Right-click a playlist entr y and se lect Add to ‘Sync List’.
136 5. Select a speci fic radio channel t o start the musi c streaming to your phone. 6. T ouch Buy to purchase the music co ntent asso ciated to the selected channel. Music Videos Music Videos provides links to music video channels tha t are organized by music genres.
Music 137 Vie wing a Vi deo Cl ip 䊳 T o uch th e video clip t o be gin the streaming playback. After the strea m has been buff ered into mem ory , you can choose to either Pause or play the content.
138 Section 15: A T&T GPS A T&T GPS provide s you with access to real-ti me GPS-driven applications. These programs no t only allow you to achiev e real-time, GPS- enabled, turn-by-t urn navigation, but they also access local searches based on a variety of category parameters.
A T&T GPS 139 Using Naviga t or Although your phone do es no t come with left and right softkeys, these are a vailable as on-sc ree n buttons so you can activate their corresponding features. 1. T ouch ➔ AT & T N a v i g a t o r . 2. Select an op tion and fo llow the on-sc reen instruct ions to activate a Navigator f eature.
140 Using a Physica l Addr ess 1. T ouch ➔ AT & T N a v i g a t o r ➔ Drive T o ➔ Address ➔ OK . 2. T ouch either Ty p e I t or Speak It . •T y p e I t : requires tha t you enter the physical a ddress using eith er the keypad or on-screen key pad.
A T&T GPS 141 5. The following menu icons appear in the display: •W e a t h e r : allows you to che ck the local we ather . •N e w s : allows you to check Local News, T op US News, Sport s, Entert ainment, T echnology, or Strange N ews.
142 Section 16: T ools The on-board applications (s uch as camera, ca mcorder , calendar , and alarms) can be supplemented with additional applications that can be purchased through the AppCenter . T ools T ools are applica tions that allo w you to use your handset for a variety of non-phone re lated activi ties.
T ools 143 䊳 T ouch the player menu opti ons at the botto m of the screen to reveal additi onal menu functions: • Library : displays the Musi c Player librar y view (Now play ing, All music, Artist, Album, Playlists, and Shop Music).
144 V oice Recognition Nuance Voice Recognition software is an a dvanced speech recognition software used to a cti vate a wide variety of functions on your phone. Nuance software automa tically voice activa tes (up to 2,000 contacts) for voic e dialing and searching.
T ools 145 V oice Re cognition Tips • Wait for the tone before you speak. • Speak clearly a nd a t a normal volume. • There is no need to use pa used speech. The voice recognition software has been trained to recogniz e natural speech and performs best when you speak naturally .
146 R ecor ded A udio Folder This folder shows a list of audio clips that have been recorded and saved. T o access this fo lder , use the following steps: 1. T ouch ➔ My stuff ➔ Audio ➔ Recorded Audio . 2. T ouch a pre-recorded memo from the list to begin playback.
T ools 147 – Alarm tone : sets the sound file that is played when the alarm is activated. – Alarm volume : adjusts the alarm’ s volume (1 through 7). 2. T ouch Save to store the alarm details and Save again to store this new event. 3. T ouch On from th e Auto P ower field to keep the alarm event active even if the phone is turned of f.
148 3. T ouch the Start date field. The Start date screen displays. T ouch Keypad to enter a date wit h the keyp ad or touch Jog to scroll to the desired date using + or - . T ouch Set to complete th e process. 4. T ouch the Start time field. The Start time screen displays.
T ools 149 Other Ev ent Options 1. T ouch ➔ T ools ➔ Calendar ➔ More . 2. T ouch any of the followin g options: •G o t o : allows you to manually select a target date for review by using the Go T o dialer page. T o uch Go to be taken to the dialed-in date.
150 T asks This option allows you to crea te a “to do” entr y of tasks, which are created in a simil ar fashion to previously described Calendar entries. 1. T ouch ➔ T ools ➔ T asks ➔ Create task . 2. Select any of the followin g options: • Title : enter a title f or this task.
T ools 151 2. T ouch t he Bill field and use the keypad to enter the to tal amount of the bill and press Result . 3. If needed, touch the Tip field and use the keypad to change the tip percentage and press Result .
152 Wor l d C lo ck World Clock allows you to vi ew th e time of day or night in other parts of the world. World Clock displays time in 100 different cities within all 24 time zones around the world. 1. T ouch ➔ T ools ➔ World clock ➔ Add . 2. Drag the on-sc reen map to find the de sired global region.
T ools 153 Stop watc h Y ou can use this feature to measu re intervals of time. 1. T ouch ➔ T ools ➔ Stopwat ch ➔ Start . 2. T ouch Stop to stop the stopwatch. 3. T ouch Lap to mark a unit of time per lap. Y o u can record up to 50 lap times. 4.
154 Section 17: Mobile W eb Y our phone is equipped with a tt.net, which gives you access to the mobile we b. This sectio n expl ains how to navigate att.net and introduces you to the basic features. Accessing the Mobile W eb T o access the Mobile Web browser: 䊳 When the Idle screen displays, touch ➔ Mobile Web .
Mobile Web 15 5 Naviga ting with the Mobile We b 1. T o select an item, touch an e ntry . 2. T o return to the previous page, touch Back or press . 3. Press the Options soft key to acces s the following options: • Home [0] : returns you to the homepage where you started.
156 Enter a URL Y ou can ac cess a website quickly by entering the URL. W ebsites are optimized for vie wing on your phone. T o enter a URL and go to a particul ar website, follow these steps: 1. Select the Web tab. 2. T ouch the URL field . 3. Enter the URL using the QWERTY key board .
Mobile Web 15 7 •P a r e n t a l C o n t r o l s : allows yo u to turn on Content Fi lters and Purchase Blocker . • Privacy Policy : shows where to view Privacy Poli cy . •H e l p : allows you to ge t help for My Ac count. Using Bookmarks While navigating a website with at t.
158 Emptying the Cookies A cookie is a small file that is placed on yo ur phone by a website during navigation. In addition to containing some site-specific information, it can al so contai n some personal informa tion (such as a user name and pa ssword ), whic h can pose a secu rity risk if not properly managed.
Mobile Web 15 9 Caution!: The WAPs are preconfigured and cannot be altered using this screen. If you change the settings without first checking with your service provider , the web browser, MMS, and email features may not work properly . T o create a new co nnection profile: 䊳 T ouch Create and follow the on-screen prompts.
160 Section 18: Accessibility TTY Settings TTY (also known as a TD D or T ext T elephone) is a telecommunica tions device that allo ws people who are deaf or hard of hearing, or who have sp eech or language disabilities, to communicate with a te lephone.
Health and Safety Information 161 Section 19: Health and Saf ety Infor mation This section o utlines th e safety prec autions as sociated with usi ng your phone.
162 For body worn operation, this phone has b een tested and meets FCC RF exposure guidelines when used with an acce ssory that contains no metal and t hat pos itions the ha ndset a minim um of 1.5 cm from the body . Use of other accessories ma y not ensure compliance with FCC RF exposure guidelines.
Health and Safety Information 163 If your handset has a touchscr een display , please note that a touchscreen responds best to a light touch from the pad of your finger or a non-metallic stylus. Using excessive force or a metallic object when pressing on the touchscreen may dama ge the tempered gl ass surface and void the warranty .
164 exposure decreases ra pidly with increasing distance from the source. The so-called “cordless phones, ” whic h have a base unit connected to the telep hone wiring in a house, typic ally operate at far lower power levels, and thus produce RF ex posures well within the FCC's compliance limits.
Health and Safety Information 165 FDA belongs to an interagency working group of the federal agencies tha t have responsibility for different a spects of RF safety to ensure coor dinated efforts at the federal level.
166 None of the studies demonst rated the existence of an y harmful health effects from wire less phones RF exposures. However , none of th e studies can answer questions about long- term exposures, since the av erage period of phon e use in these studies was around three years.
Health and Safety Information 167 research needs in the context of the latest research developments around the world. What s tep s can I take to re duce my ex posure to ra dio fr equency en erg y fr om my wir eless phone? If there is a ris k from these produc ts - and at this point we do not know that there is - it is pr obably very small.
168 absorption of RF energy in the head beca use the phon e, which is the source of th e RF emissions, will not be placed against the head. On the other hand, if th e phone is mounted against the waist or other part of the body dur ing use, then that part of the body will abso rb more RF energy .
Health and Safety Information 169 FDA continues to monitor the us e of wireless pho nes for possible interactions with other medical dev ices. Should harmful interference be found to occur , FD A will c onduct testing to as sess the interference and work to resolve the problem.
170 3. Position your wireless phone wi thin easy reach. Be able to access your wireless phone wi thout removing your eyes from the road. If you get an incoming call a t an inconvenient tim e, let your voic e mail answer it for you. 4. Let the person you are speaking wi th know you are driving.
Health and Safety Information 171 “The wireless industry remi nds you to use your phone safely when driving. ” For more information, please ca ll 1-888-901-SAFE, or visit our web-site www.ctia. org . Import ant!: If you are using a handset other than a standard numeric keypad, please call 1-888-901-7233.
172 • Avoid using headphones after expo sure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. T emporary hearing loss might cause unsafe volumes to sound normal. • Do not listen at any volume that causes you discomfort.
Health and Safety Information 173 Operating Environment Remember to fo llow any special regulations in force in any area and always switch your phone off whenever it is forbidden to use it, or when it may c ause interferen ce or danger .
174 V ehi cles RF signals may affect improperly i nstalled or inadequa tely shielded electronic systems in mo tor vehicles. Check with t he manufactu rer or its re presentati ve regarding your v ehicle. Y ou should also c onsult the ma nufacturer of any equipment that has been added to your vehic le.
Health and Safety Information 175 If certain features a re in use (call b a rring, for example ), you may first need to deactiv ate those fea tures before you can make an emergenc y call. Consult this docu ment and your loca l cellula r service provider .
176 • Ensure that any mobile phones or related equipment installed in your vehicle are se curely mounted. • Check regularly that all wireless phone eq uipment in your vehicle is mounted and operating properly .
Health and Safety Information 177 • If your phone is equipped with an external a ntenna, hold the phone with the antenna raised, fully-extended and over yo ur shoulder . • Do not hold, bend or twist the phone' s antenna, if applicable. • Do not use the phone if the antenna is damaged.
178 operation time (talk time and standby time) is noticea bly shorter than normal, it is time to buy a new battery . • If left unused, a fully charged battery will discharge itself over time and must be recharged before use.
Health and Safety Information 179 nearest Samsung authorized service center . Always recycle. Do not dispose of batteries in a fire. Care and Maintenance Y our phone is a product of s uperior design and craftsmanship and should be treated with care.
180 Section 20: Warr anty Infor mation Standard Limited War ranty What is Covered and For How Long? SAMSUNG TELECOMMUNICA TIONS AMERICA, LLC (“SAMSUNG”) warrants to the original purchaser (“Purc.
Warranty Informatio n 181 Limited Warranty does not cover any batte ry if (i) the ba ttery has been charged by a batter y charge r not specified or approved by SAMSUNG for char ging the battery , (ii).
182 OF LAW , INCLUDING IF APPLICABLE THE I MPLIED W ARRANTIES OF MERCHANT ABILITY AND FITN ESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED T O THE SAME DURA TION OF TIME AS THE EXPRESS WRITTEN WA RRANTY ST A TED HEREIN. SOME ST ATES DO NOT ALLOW LIMIT A TIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMIT A TION MA Y NOT APPL Y T O YOU.
Warranty Informatio n 183 This Limited W arranty al locate s risk of Pro duct failure between Purchaser and SAMSUNG, and SAMSUNG's Product pricing reflects this a llocation of risk an d the limitations of liabilit y contained in this Limited Warra nty .
184 treaties. Samsung or its suppliers own the title, copyright and other intellectua l proper ty rights i n the Software. The Software i s licensed, not sold.
Warranty Informatio n 185 shall cease a ll use of the So ftware and destroy all cop ies, full or partial, of the S o ftware. 9. DISCLAIMER OF WARRAN TIES . Y ou expressly acknowledge and agree that use of the So ftware is at your sole risk and that the entire risk as to satisf actory quality, performance, accuracy and effort is with you.
186 INJUR Y , OR OF INCIDENT AL OR CONSEQUENT IAL DAMAGES, SO THIS LIM IT ATION MA Y NOT A PPL Y TO YOU. 11. LIMIT ATION OF LIABILITY . Notwithstanding any dama ges that you might incur for any reason.
Warranty Informatio n 187 Import ant!: Please provide warranty information (proof of purchase) to Samsung’ s Customer Care Center in order to provide this service at no charge. If the warranty has expired on the device, charges may apply . Customer Care Center: 1000 Klein Rd.
188 Index A ABC Mode 50 Accessing AT&T Music 142 Adding a New Co ntact adding more fields 81 before a call 82 deleting fields 82 during a call 83 Idle screen 80 Address Book adding a new contact 8.
189 transferring music Windows Media Player 132 AT&T Navigator 138 AT&T Social Net 121 AT&T Yahoo! 112 Audio 103 Audio Folder 146 B Backlight Settings 59 Battery charging 7 installing 6 lo.
190 Cookies, emptying 158 D Digital Music Stores 128 Display Icons 14 E Entering Text changing the text input mode 47 keys 45 using ABC mode 50 using numeric mode 50 using symbols 50 using T9 mode 48 .
191 Mobile Video adding a Video Alert 78 customiz ing 78 My Purchases 78 parental controls 79 updating Favorites 78 video categori es 77 Mobile Web entering text in the Mo bile Web Browser 156 navigat.
192 Power Search tab 22 Powering On or Off 8 Q QWERTY Keypad 46 R Recent Calls 37 , 149 Recorded Audio creating 105 folder 146 menu 104 Replacing the Battery Cover 7 S SAR values 161 , 162 Security 62.
193 initiating and receiv ing a Video Share session 36 play a recording 37 settings 73 Video, viewing a clip 77 Videos 107 Voice Mail accessing 9 from another phone 9 setup 9 Voice Recognition 144 W W.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Samsung Flight II QWERTY c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Samsung Flight II QWERTY - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Samsung Flight II QWERTY, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Samsung Flight II QWERTY va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Samsung Flight II QWERTY, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Samsung Flight II QWERTY.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Samsung Flight II QWERTY. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Samsung Flight II QWERTY ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.