Manuel d'utilisation / d'entretien du produit PP7700 Series du fabricant POSIFLEX Business Machines
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Rev.: Original Aura PP7700 Series Wireless POS Thermal Printer User's Guide IMPORTANT!!!! Please read carefully before using this printer Before opening the Top Hood, make sure there is no paper jam or cutter jam trouble. (Read page 3 - 4 , 3 - 5 and Warran ty Limit in the user’s Manual.
P/N: 19300900010 Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
i Table Of Contents GETTING STARTED . . . . . . . . . . . . . . . . . . . . . 1 -- 1 CONGRATULATION . . . . . . . . . . . . . . . . . . . . . . 1 -- 1 PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . . 1 -- 1 UNPACKING . . . . . . . . . . . . .
ii Spacer Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -- 14 Paper Cutting . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -- 15 Wall Mount Application . . . . . . . . . . . . . . . . . 2 -- 15 MAINTENANCE GUIDES . . . . . . . .
1 - 1 I. GETTING STARTED A. CONGRATULATI ON You have made a very wise decision by purchasing the easy loading; low noise; high resolution; light weight; high reliability wireless thermal printer Aura PP7700 series of Posiflex products. This series of printers has been elegantly designed for a Po int - Of - Sale, kitchen & kiosk application.
1 - 2 reminder function to persons around. It can be used to drive a separately purchased kitchen bell for such reminder function in noisy environment. This printer also supports application in different countries of various kinds of power systems by changin g the power cord to the power adaptor.
1 - 3 • Language to add to standard model: Japanese Kanji; Korean; Traditional Chinese or Simplified Chinese E. MAIN PARTS ON THE EXTERIOR Front View Rear View Power Switch Antenna Serial Connector .
1 - 4 Bottom View F. INDICATORS • Pow er LED: green • Error LED: red • Paper Out LED: red G. OPERATING ENVIRONMENT • Place the printer on a sturdy, level surface. • Choose a place that is well ventilated and free of excessive dust, smoke or fume.
1 - 5 • Try to prevent as much as possible any obstacle between printer and host PC such as metal plate, wire mesh or any other materials of metal . • Ideal room temperature is from 5ºC to 40ºC. Ideal humidity is from 20% to 85% RH (no condensation).
1 - 6 • Do not use thermal paper containing Sodium (Na+), Potassium (K+) and Chlorine (Cl - ) ions that can harm the print head thermal elements. • Use only water paste, starch paste, polyvinyl paste or CMC paste when gluing thermal paper.
2 - 1 II. QUICK START - UP A. LOADING PAPE R 1. Desk Top Application 1. Slide the hood lock toward the front of the printer to release the hood. 2. Raise the released hood wide open manually. 3. Drop the thermal paper roll inside the printer in the orientation as shown in the picture.
2 - 2 2. When To Replace Paper Whenever the printer gives paper out signal or a red line appears on the thermal paper, it is the prope r timing for replacing the paper. Do not wait till the print engine is dragging the paper roll at the very end. It is recommended not to turn off the power only for paper replacement for this model.
2 - 3 connection supports a genuine virtual cable connection thus supports the application software to use ev en the so - called direct I/O method for controlling the printer.
2 - 4 2. At the host system that the Dongle is connected , be sure t o terminate any application program or to uninstall any driver occupying the COM port that the Dongle is connected. Select the proper COM port if requested by the installation program.
2 - 5 In “Hardware Update Wizard” that appears after this, choose “Install from a list or specific location (Advanced)” -- > “Don’t search, I will cho ose the driver to install” -- > “Have Disk” -- > “Browse” and find the subfolder where the drivers were stored.
2 - 6 Ignore this message and click “Next”, a warning dialogue box will pop up. Select “Continue Anyway” to exit the “Hardware Installation.” warning dialogue box.
2 - 7 Click Finish to close the wiza rd. Check that in “Device Manager” the “Communications Port” should be changed to “Posiflex Wireless Dongle” to conclude the driver installation.
2 - 8 setup procedure since this BT ID could mean lengthy and hard to memorize b y heart to average people. 3. At the host system that the Dongle is connected , first make sure that the COM port is exclusively free for Posiflex wireless connection. Then execute the “Posiflex Wireless Printer Setup” (or “BTSetUp.
2 - 9 COM port of the Dongle as if they were physically connected. In other wo rds, you may now send all command / data to the COM port with Dongle to control / print at the PP7700 without excessive restrictions. You may then select for next COM port, do another “Query Printer” and another “Connect” for next Dongle if it exists.
2 - 10 be carried out consecutively while unfortunately at the same time another print job is sent from another terminal, without the exclusive function, the printer may perform a confusing interlaced print as the combined result. 2. The security of exclusive relationship is achieved at the cost of discipline for “Disconnect” operation.
2 - 11 the power while the “Feed” button is pressed can prepare PP7700 for the signal detect operation. Now in the host Posiflex POS system, please execute the “Connect” with the BT ID of the PP7700 entered in the appropriate field and click for “Connect”.
2 - 12 When the printer is used as a kitchen printer and a kitchen bell is prepared , please use this port for kitchen bell connection instead. 5. Power Connection The power connector is a 3 pin jack next to the peripheral connector.
2 - 13 font table will be printed in text mode again. To exit the test printing, please turn the printer off and on again. C. SPECIAL ADJUSTMENTS 1. Paper Near End Sensor The near end sensor for pape r roll in the printer is now able to have the printer work with paper rolls of several bobbin sizes.
2 - 14 Slightly release t he fixing screw to adjust the position of sensor head. The acceptable paper roll bobbin outer diameter is between 18 and 22mm. This adjustment allows sensor activation on paper roll overall diameter between 21 and 23.6 mm unless for too light bobbins.
2 - 15 accessory of the printer. If the us er uses narrower paper roll and requires more spacer plates, it can be purchased from Posiflex. 4. Paper Cutting The paper advance after a protective cut is now set to 12 mm.
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3 - 1 III. MAINTENANCE GU IDES A. MAINTENANCE GUIDE LINES • Always turn off and disconnect power before opening the cover. • The areas around the print head and motor become very hot during and just after printing, do not touch them.
3 - 2 Before putting back the paper roll for printing, alcohol solvent must be dried completely. D. TROUBLE SHOOTING This section gives solutions to some printer problems you may have.
3 - 3 If there is no paper jam and the print head is not overheated, turn off the printer and wait for half a minute then turn it back on. If the problem still remains, contact a qualified service person. Nothing can be printed with ERROR LED OFF – Try to run self test according to previous chapter to check if the printer itself works properly.
3 - 4 3. Paper Jam Problems Paper is jammed inside the printer – Turn off the printer and open the print hood by releasing the hood lock. Remove the jammed paper and reinstall the paper r oll. Close the hood properly and firmly. Then turn on the printer for operation.
3 - 5 5. Graphic Printing Speed The RS232 protocol for printer Dongle connection defaults to 19200 bps. However, this setting could appear insufficient for graphic printing mode. In such case, please change the RS232 baud rate to 38400 bps for the Dongle on the host system.
3 - 6 printed in two parts from two rolls of paper but every ite m will be printed. Printer fails to respond such as being powered off: -- The wireless connection will resume when the printer comes back alive. However the data sent when the printer goes off if it happens at printing process will be lost.
3 - 7 7. Advanced Analysis Tool This printer supports Hexadecimal Dump for experienced user to view exactly what data is received by the printer. Thi s can be useful in finding software problems. To start the dump mode: Turn off printer; Open print hood; Hold down FEED button while turning printer on; Close the hood.
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4 - 1 IV. SPECIFICATIONS A. PRINTER ITEM SPECIFICATION Printing method Thermal sensitive line dot method Printing speed 180 mm /sec. Maximum Printable Width 72 mm (for 576 dots/line) Default Printing Width 64 mm (for 512 dots/line) Print Segmentation Position Dot 320 to 321 in 512 dots / line configuration .
4 - 2 C. POWER ADAPTOR ITEM REQUIREMENT INPUT VOLTAGE 100 V AC ~ 250 V AC INPUT FREQUENCY 50 ~ 60 HZ INPUT CURRENT 1.5 A MAX. @ 115 V AC OUTPUT VOLTAGE + 24 V DC OUTPUT POWER 60 W STATIC LOAD 0 A ~ 2.
5 - 1 V. TECHNICAL INFORMATION A. INTERFACES 1. Wireless Interface Wireless Features Specification ITEM SPECIFICATION Frequency Band 2. 4 ~ 2.4835 GHz Transmission Range 100 meters in free space RS232.
5 - 2 2. Peripheral Interface The connector for peripheral control is a 6P6C RJ11 jack with the following pin assignment. The best recommended cash drawers to this connector are Posiflex CR3100, CR3200, CR4000 and CR4100.
5 - 3 change the switch setting when necessary. The switch position counting starts fro m the nearest edge of printer. The ON direction points to the connector area of the printer. The OFF direction points to the power switch. The functions of each position may evolve with the revisions of the firmware.
5 - 4 sure that your software will take care of enough paper feed for the paper jam prevention issue. For switch po sition 8, when it is set to ON in the field, the printer maybe subject to unpredictable damages and must be strictly prevented.
5 - 5 guide adaptor for use with the paper roll of 58 mm width, the switch should be set to ON in PP7700. Switch position 3 is usually set to OFF for ESC/POS command application that prints at 512 dots / line. Only technical users shall set this swi tch to ON and make the printer work in the 576 dots / line format.
5 - 6 Hexadecimal codes are: 1B 6F Printer beeps wh en this command is received per condition set by beep definition. GS ‘o’ m: Beep definition (0 < m ≦ 16, default 3 seconds) Hexadecimal codes are: 1D 6F m This command defines length of beep as m seconds when beep command is received.
5 - 7 when cash drawer is opened. n = ‘1’ (31H) applies to drawers giving a “short” signal when drawer is opened. Any value of the parameters outside the defined range will cause the entire command ignor ed.
5 - 8 The user may visit our web at http://www.posiflex.com.tw or http://www.posiflex.com for a view of the fonts in the code pages and character sets.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté POSIFLEX Business Machines PP7700 Series c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du POSIFLEX Business Machines PP7700 Series - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation POSIFLEX Business Machines PP7700 Series, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le POSIFLEX Business Machines PP7700 Series va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le POSIFLEX Business Machines PP7700 Series, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du POSIFLEX Business Machines PP7700 Series.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le POSIFLEX Business Machines PP7700 Series. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei POSIFLEX Business Machines PP7700 Series ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
