Manuel d'utilisation / d'entretien du produit KX-F780 du fabricant Panasonic
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Telephone Answering System with Facsimile Model No. KX-F780 OPERATING INSTRUCTIONS Please read these Operating Instructions before using the unit and save for future reference. ¡ This product is designed for use in the United States of America, and may not operate in other countries.
For your future reference Date of purchase Serial No. (found on the bottom of the unit) Dealer’s name and address Dealer’s telephone number 2 Thank you for purchasing the Panasonic Telephone Answering System with Facsimile.
3 Important safety instructions When using this product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this product.
4 Location of controls RRRRRRRRRRRRRRRRRRRRRRRRR 6 Installing your unit RRRRRRRRRRRRRRRRRRRRRRRRRR 8 Connections RRRRRRRRRRRRRRRRRRRRRRRRRRRR 10 Table of Contents Installation and Connection Initial P.
5 Installation and Connection Answering system Voice mailbox (how callers can leave you private messages) RRRRRRRRR 44 Transferring incoming calls RRRRRRRRRRRRRRRRRRRRRR 47 Operating the answering dev.
6 Location of controls Front view Paper stacker (p. 9) Document feeder tray (p. 18) Document guide(s) (p. 18) Front lid open button (p. 8, 69) Document exit Document entrance Microphone (p.
7 Installation and Connection NEW MSGS D PLAY BACK MAIL BOX ERASE 1 2 3 SELECT REC CHECK GREETING REPEAT SKIP MEMO/ 2WAY REC 2 3 4 5 6 7 8 9 0 TONE REDIAL/PAUSE FLASH QUICK 1 MUTE SLOW ABC DEF GHI JKL MNO PRS TUV WXY OPER MIC DIGITAL DIGITAL SP-PHONE SP-PHONE HELP DIRECTORY MENU RESOLUTION AUTO RECEIVE FAX/MSG.
8 Installing your unit Installing the handset cradle If you want to use this unit with a handset, install the handset and handset cradle. ¡ To save space or to use the unit mainly for faxes, you may remove the handset cradle. Even if the handset and handset cradle are not installed, you can make or answer calls using the SP-PHONE button.
9 Installation and Connection Installing the recording paper 1 A Open the back lid by lifting up the tabs located on both sides. B Install a recording paper roll in the unit. ¡ Make sure that the shiny side of the paper is facing down and there is no slack, tape, or glue residue on the paper roll.
10 Note: ¡ For additional equipment protection, we recommend the use of a surge protector. The following types are available; TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX).
11 Initial Preparation 23 456 789 0 1 Setting the date, time, logo and facsimile telephone number Before using your unit, program the correct date and time, your logo and your facsimile telephone number. This information will be printed on the top of each page transmitted from your unit.
2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 12 Setting your logo Usually the logo is a company, division or personal name in an abbreviated form. 1 Press (MENU) . 2 Press K , then @ B . 3 Press (START/COPY/SET) . 4 Enter your logo up to 30 characters. ¡ Refer to the instructions on page 13.
13 Initial Preparation How to enter characters and symbols The dial keypad and the direct call stations can be used as character input keys and command keys. Pressing 0– 9 and direct call station 1 will alternately select a character as shown below.
14 AUTO RECEIVE FAX/MSG.SYS. Selecting the receive mode The unit combines the functions of facsimile, telephone and answering system. This unit has two types of receive modes; AUTO RECEIVE and MANUAL RECEIVE. — When you are unable to answer, set the AUTO RECEIVE mode.
2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 15 Initial Preparation Changing the setting of the AUTO RECEIVE mode You can select either ANS/FAX mode (pre-selected setting) or FAX mode in the AUTO RECEIVE mode. If you want to change the setting, follow the steps below.
16 Adjusting volumes » » Ringer volume » » Press (VOLUME) ( Z / Y ) while the unit is idle. ¡ 3 levels (high/low/off) are available. » » To turn the ringer off: 1. Press (VOLUME) ( Z ) repeatedly. ¡ The following message will be shown. » » 2.
17 Basic Operations Making voice calls 1 Press (DIGITALSP-PHONE) or lift the handset. 2 Dial a phone number. ¡ If you misdial, hang up and dial again. 3 When the other party answers, speak into the microphone or handset. 4 When finished, press (DIGITALSP-PHONE) again or hang up the handset.
18 1 Open the document feeder tray. 2 Insert the documents FACE DOWN until a beep tone is heard. ¡ The unit can accept up to 15 sheets of paper at a time. 3 Adjust the document guides to the width of the document. 4 Press (RESOLUTION) repeatedly to the desired setting.
19 Basic Operations Transmitting documents manually 1 Insert the documents FACE DOWN until a beep tone is heard. 2 Press (DIGITALSP-PHONE) or lift the handset. 3 Dial a phone number. ¡ If you misdial, hang up and dial again. 4 When a fax tone is heard, press (START/COPY/SET) .
20 Transmitting documents by following the voice guide FACE DOWN Dial keypad (START/COPY/SET) (DIGITALSP-PHONE) (MENU) 1 Press (MENU) until the following is displayed. XMT VOICE GUIDE 2 Press (HELP) . 3 Insert the documents FACE DOWN until a beep tone is heard.
21 Basic Operations Receiving documents Receiving fax documents manually 1 When the unit rings, lift the handset or press (DIGITALSP-PHONE) to answer the call. 2 When: — document reception is required, — a slow beep is heard, or — no sound is heard, press (START/COPY/SET) .
22 Receiving fax documents and/or recording incoming voice messages automatically (ANS/FAX mode) When you turn on the AUTO RECEIVE mode that is set to ANS/FAX, the unit will work as a facsimile machine and/or answering device. If a fax call is detected, the unit will automatically switch to the fax and receive fax documents.
2 3 4 5 6 7 8 9 0 1 23 Basic Operations 1 Press (MENU) . 2 Press K , then @ F . 3 Press (START/COPY/SET) . 4 Press (‹) or (›) to select the desired setting.
24 2 3 4 5 6 7 8 9 0 1 Receiving fax documents only (FAX mode) When you turn on the AUTO RECEIVE mode that is set to FAX, the unit will work as a dedicated facsimile machine. The unit will automatically answer all calls and generate fax tones to the callers.
25 Basic Operations Receiving both voice and fax calls (TEL /FAX mode) Use this mode when you wish to receive voice calls with ring but do not want to hear the unit ring when faxes are received. When a call is received, the unit will work as follows. A call is received.
26 Setting the TEL/FAX mode ring count This feature determines the number of rings after which the unit automatically answers a call in the TEL/FAX mode. You can choose from 1 to 4 rings. 1 Press (MENU) . 2 Press K , then @ I . 3 Press (START/COPY/SET) .
2 3 4 5 6 7 8 9 0 1 27 Basic Operations Setting the silent fax recognition ring count When a fax call is received in the TEL/FAX mode, the unit will automatically activate the fax function without ringing. If the unit detects a voice call, it will ring.
28 Making a copy Any transmittable document can be copied (see page 18). 1 Insert the documents (up to 15 sheets) FACE DOWN until a beep tone is heard. 2 Press (START/COPY/SET) . Note: ¡ When copying, the unit will automatically select FINE resolution.
29 Basic Operations NEW MSGS. PLAY BACK Operating the answering device Listening to messages in common memory When the unit receives voice messages; — the NEW MSGS. indicator will flash, — the call counter will show the total number of recorded messages, and — a slow beep will sound if message alert (page 56) is set to ON.
30 Functions during playback » » Repeating a message: » » Press (REPEAT) while the message you want to listen to is playing. » » ¡ If you press (REPEAT) within 5 seconds of the beginning of the message, the previous message will be played.
31 Basic Operations Recording a telephone conversation While you are talking with the handset, the telephone conversation can be recorded. 1 During a telephone conversation, open the station key panel. 2 Press (MEMO/2WAYREC) . 3 To stop recording, press (STOP) or hang up.
23 456 789 0 1 32 Storing phone numbers for automatic dialing The unit’s memory allows you to use both one-touch dialing and speed dialing for rapid access to your most frequently dialed numbers. One-touch dialing: The unit is equipped with 5 direct call station keys, each of which is divided into an upper station and a lower station.
33 Advanced Operations Making voice calls using automatic dialing 1 Press (DIGITALSP-PHONE) or lift the handset. 2 a: Using one-touch dialing: For upper stations ( 1– 5) Press the desired direct call station key. For lower stations ( 6– 10) Press (LOWER) , then press the desired direct call station key.
34 1 Press (DIRECTORY) . 2 ■ Press the dial key in which the first initial of the station name is assigned (see index table below). Example: To search a name with the initial “N”: Press F repeatedly until the first station name with initial “N” is displayed.
35 Advanced Operations 1 Press (DIGITALSP-PHONE) while transmitting or receiving documents. ¡ Your unit will call the other party with a distinctive ring. 2 When the other party answers, the unit will emit a distinctive ring. Press (DIGITALSP-PHONE) or lift the handset to start talking.
TONE button The TONE ( * ) button is used for rotary pulse dial services and allows you to temporarily change from pulse to tone mode during a dialing operation. When you hang up, the unit will automatically return to pulse mode. FLASH button The FLASH button functions as the hookswitch on a regular phone.
37 Advanced Operations Polling (retrieving fax documents) The polling feature allows you to receive a document from another compatible machine where you pay for the call as opposed to the document being sent to you, thereby saving the other party call charges.
38 1 Insert the documents FACE DOWN. 2 Press (MENU) . 3 Press K , then press B E . 4 Press (START/COPY/SET) . 5 Press (‹) or (›) to select “ON”.
39 Advanced Operations 2 3 4 5 6 7 8 9 0 1 Sending documents overseas You may experience difficulty in transmitting documents overseas. This feature will make sending documents easier as the transmission speed is slowed down. Before starting the transmission procedure, follow the steps below.
Receiving using an extension 40 2 3 4 5 6 7 8 9 0 1 1 Press (MENU) . 2 Press K , then D A . 3 Press (START/COPY/SET) . 4 Press (‹) or (›) to select the desired setting. ¡ If this feature is not required, select “OFF”. 5 Press (START/COPY/SET) .
41 Advanced Operations 2 3 4 5 6 7 8 9 0 1 Junk mail prohibitor (preventing the reception of unwanted fax documents) This feature prevents reception from facsimile machines whose phone numbers are not stored in automatic dialing.
42 2 3 4 5 6 7 8 9 0 1 Receiving with distinctive ring service This feature can only be used by those who subscribe to a distinctive ring pattern service from their telephone company. For more information on the availability of this service, please contact your telephone company before setting this feature to ON.
43 Advanced Operations 2 3 4 5 6 7 8 9 0 1 Signaling your pager that you have received a fax document This feature allows your unit to call your pager when your unit receives a fax message. 1 Press (MENU) . 2 Press K , then G @ . 3 Press (START/COPY/SET) .
44 2 3 4 5 6 7 8 9 0 1 Voice mailbox (how callers can leave you private messages) This unit has three mailbox memories. Your caller can leave a message in a specific mailbox. Only the person who knows the password can retrieve a message from a mailbox.
45 Advanced Operations MAIL BOX 1 2 3 How incoming messages are recorded in a mailbox 1 Call your unit from a touch tone telephone. ¡ The ANS/FAX greeting message will be played. 2 Press J and the desired mailbox number ( A , B or C ). ¡ A mailbox greeting message will be played.
2 3 4 5 6 7 8 9 0 1 46 Erasing recorded messages in a mailbox Press (ERASE) while the message you want to erase is playing. Erasing all messages in a mailbox 1 Press (MAILBOX) until the desired mailbox number is displayed. Example: Mailbox 1 2 Press (ERASE) .
47 Advanced Operations Transferring incoming calls Each time an incoming message is recorded in a specific memory (common, mailbox1, mailbox2, or mailbox3), this feature allows your unit to dial auto.
2 3 4 5 6 7 8 9 0 1 48 1 Press (MENU) . 2 For common message transfer , press K , then F @ . For mailbox 1 message transfer , press K , then F A . For mailbox 2 message transfer , press K , then F B . For mailbox 3 message transfer , press K , then F C .
49 Advanced Operations 52 52 53 53 53 Operating the answering device from a remote phone The following operations are available from a remote location with a touch tone telephone. Set the unit to the ANS/FAX mode in the AUTO RECEIVE mode before going out (see pages 14 and 15).
50 2 3 4 5 6 7 8 9 0 1 Programming the remote operation ID The remote operation ID is used to access the answering device common memory. Choose any 3-digit number except a number using digits 0 or 7.
51 Advanced Operations To listen to messages in another memory after playback 1. Press J and @ (for common memory), then enter the remote operation ID. or Press J and the desired mailbox number ( A , B or C ), then enter the mailbox password during the mailbox greeting message.
52 ■ Erasing a specific message from memory ■ Press J D when the message you want to erase is played. ■ — A long beep and the voice guide will be heard. Then the unit will continue with the next message. ■ Repeating a message: ■ Press A to play the current message.
53 Advanced Operations ■ Re-recording a greeting message ■ You can change the contents of the greeting messages for the ANS/FAX mode and mailbox memories. To re-record a mailbox greeting message, you must first select a mailbox. 1. Press G to start recording during the remote operation.
54 Recording your own greeting messages You can record 6 types of greeting messages. The recording time is limited to 16 seconds for each message. Record a greeting message within 12 seconds for optimum performance.
55 Advanced Operations Erasing your own recorded greeting messages 1 Open the station key panel. 2 Press (SELECT) until the desired greeting is displayed. Example: Message transfer greeting 3 Press (ERASE) . 4 Press (START/COPY/SET) . 5 Press (STOP) .
56 2 3 4 5 6 7 8 9 0 1 Changing the caller’s recording time You can choose from two lengths of recording times for incoming messages. VOX (unlimited): The unit records an incoming message as long as the caller speaks (pre-selected setting). 1 MIN (1 minute): The unit will record each incoming message up to 1 minute.
57 Advanced Operations 2 3 4 5 6 7 8 9 0 1 Setting the recording time alert With this feature, when the remaining time to record incoming messages becomes less than 60 seconds, the unit will alert the user with a slow beep. 1 Press (MENU) . 2 Press K , then D C .
58 2 3 4 5 6 7 8 9 0 1 Changing the display contrast Use this feature to adjust the brightness of the display. NORMAL: (Pre-selected setting) DARKER: Used when the display contrast is too light. 1 Press (MENU) . 2 Press K , then C I . 3 Press (START/COPY/SET) .
59 Advanced Operations 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 Setting the friendly reception The friendly reception feature allows you to receive fax documents automatically without pressing (START/COPY/SET) .
2 3 4 5 6 7 8 9 0 1 60 Resetting the advanced features Use this feature to return the advanced features (see page 61) to their pre-selected settings. 1 Press (MENU) . 2 Press K , then H @ . 3 Press (START/COPY/SET) . 4 Press (‹) or (›) to select “YES”.
61 Advanced Operations Page Initial setting Selection Feature Code Page Initial setting Selection Code Feature Summary of user programmable features Basic features #01 #02 #03 #04 #05 #06 #07 #08 #09 .
62 2 3 4 5 6 7 8 9 0 1 Printing reports and lists You can print out the following reports and lists from your unit. Basic feature list — provides you with the current settings of the basic features (see page 61). Advanced feature list — provides you with the current settings of the advanced features (see page 61).
63 Advanced Operations 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 Setting the transmission report printing One of the following choices is available. ERROR: The transmission report will print out only when fax transmission fails (pre-selected setting). ON: The report will always print out, indicating whether fax transmission is successful or not.
64 CODE MEANING PRINTED MESSAGE Sample of journal report Sample of transmission report Communication result on the report When a problem has occurred, one of the following messages will be printed on the transmission and journal reports. COMMUNICATION ERROR DOCUMENT JAMMED JUNKMAIL PROH.
65 Troubleshooting and Routine Care Error messages on the display If the unit detects a problem, the following messages will appear on the display. ¡ There is something wrong with the unit. Contact our service personnel (see page 74). ¡ The back lid is open.
66 CAUSE & REMEDY PROBLEM CAUSE & REMEDY PROBLEM Before requesting help I cannot make and receive calls. I cannot make calls. The unit does not work. The unit does not ring. The REDIAL/PAUSE button does not function properly. During programming, I cannot enter the activation code or the prohibitor ID.
I cannot receive documents automatically. The recording image is faint. The received document is blank. ¡ The receive mode is set to the TEL mode. Set to the ANS/FAX, TEL/FAX or FAX mode. ¡ The time to answer the call may be too long. Decrease the number of rings (see pages 23, 24 and 26).
68 Clearing a recording paper jam If the unit does not eject any recording paper during reception or copying, the recording paper has jammed. Remove the jammed paper as shown below. 1 A Open the back lid by lifting up the tabs located on both sides. B Press the green lever to release the paper cutter.
69 Troubleshooting and Routine Care Clearing a document jam If the unit does not release an original document during feeding, remove it as shown below. 1 Open the front lid by pressing the front lid open button. 2 Remove the jammed document. 3 Close the front lid by gently pressing down on both ends.
70 A C B Adjusting the feeder pressure No feeding or multiple feeding occurs frequently, adjust the feeder pressure. 1 Open the front lid by pressing the front lid open button. 2 Shift the position of the lever by using an instrument with a pointed end, like a clip or ball- point pen.
71 Troubleshooting and Routine Care Cleaning the inside of the unit If misfeeding occurs frequently or dirty patterns or black bands appear on a copied or transmitted document, clean the document feeder rollers, sub roller, rubber flap, white plate and glass.
72 If required by the telephone company, inform them of the following. ¡ FCC Registration No.: (found on the bottom of the unit) ¡ Ringer Equivalence No.: (found on the bottom of the unit) ¡ The particular telephone line to which the equipment is connected.
73 General Information Panasonic Sales Company (“PSC”) Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 0098.
74 Service center directory OPERATION ASSISTANCE ¡ ¡ FAX ADVANTAGE PROGRAM DIAL TOLL FREE: 1-800-HELP-FAX (1-800-435-7329) (9:00am – 8:00pm Monday – Friday, EST) PRODUCT INFORMATION ¡ ¡ LITERA.
75 General Information Accessory order information Use the following types of recording paper for replacement. For accessory order, call toll free 1-800-332-5368.
76 Specifications 1. Applicable Lines: Public Switched Telephone Network 2. Document Size: Max. 216 mm (8 1 ⁄ 2 w ) in width Max. 600 mm (23 5 ⁄ 8 w ) in length 3. Effective Scanning Width: 208 mm (8 3 ⁄ 16 w ) 4. Printing Paper Size: 216 mm q max.
77 Speed dialer list Station No. Name/Phone No. Station No . Name/Phone No. 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 4.
78 Speed dialer list Station No. Name/Phone No. Station No . Name/Phone No. 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 4.
79 Index A ANS/FAX mode RRRRRRRR 14, 22 ANS/FAX ring count RRRRRRRR 23 Answering device volume RRRRR 16 Automatic dialing RRRRRRRRR 32 AUTO RECEIVE button RRRRRR 14 AUTO RECEIVE mode RRRRRR 14 C Call .
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Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Panasonic KX-F780 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Panasonic KX-F780 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Panasonic KX-F780, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Panasonic KX-F780 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Panasonic KX-F780, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Panasonic KX-F780.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Panasonic KX-F780. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Panasonic KX-F780 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
