Manuel d'utilisation / d'entretien du produit 1000S du fabricant Nortel Networks
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Nortel Communi cation Server 1000 Nortel Communication Server 1000 Release 4.5 Communication Server 1000S Overview Document Number: 553-3031-010 Document Release: Standard 3.00 Date: August 2005 Year Publish FCC TM Copyright © Nortel Networks Limited 2005 All Rights Reserved Produced in Canada Information is subject to change without notice.
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Page 3 of 44 Communication Server 1000S Overview 4 Revision history August 2005 Standard 3.00. This document is up-issued to support Commun ication Server 1000 Release 4.5. September 2004 Standard 2.00. This document is up-issued for Commu nication Server 1000 Release 4.
Page 4 of 44 Revision history 553-3031-010 Standard 3.00 August 2005.
Page 5 of 44 Communication Server 1000S Overview 6 Contents About this document . . . . . . . . . . . . . . . . . . . . . . . 7 Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Applicable systems .
Page 6 of 44 Contents 553-3031-010 Standard 3.00 August 2005 Media Gateway 1000S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Ethernet switch (customer-supplied ) . . . . . . . . . . . . . . . . . . . . . . . . 30 Power over LAN (optional) .
Page 7 of 44 Communication Server 1000S Overview 10 About this document This document is a global document. Co ntact your system supplier or your Nortel representative to verify that th e hardware and software described are supported in your area. Subject This document provides an overview of the general design and features o f the CS 1000S system.
Page 8 of 44 About this document 553-3031-010 Standard 3.00 August 2005 Technical Documentation link under Support & Training on the Nortel home page: www.nortel.com Applicable systems This document applies to the Communicatio n Server 1000S (CS 1000S) system.
About this document Page 9 of 44 Communication Server 1000S Overview • Integrated Call Director: Service Impl ementation Guide (553-30 01-361) • Integrated Call Assistant: Service Implemen tation .
Page 10 of 44 About this documen t 553-3031-010 Standard 3.00 August 2005.
Page 11 o f 44 Communication Server 1000S Overview 22 Description and features Contents This section contains inform ation on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 12 of 44 Descripti on and features 553-3031-010 Standard 3.00 August 2005 Introduction The CS 1000S is an IP PBX that was introduced to addr ess the increasing demand for Voice over IP (VoIP) and support the convergence of voice and data networks.
Description and fea tures Page 13 o f 44 Communication Server 1000S Overview Figure 1 Software architecture for telephony Telephony Feature Processing is based on the existing Meridian 1 Call Processing software and provid es industry-leadin g f eature capabilities.
Page 14 of 44 Descripti on and features 553-3031-010 Standard 3.00 August 2005 The Circuit Switching Manager evolved from Meridian 1 software. This migration strategy enables Telepho ny Feat ure Processing for future releases of CS 1000S to control existing Meridian 1 ha rdware components.
Description and fea tures Page 15 o f 44 Communication Server 1000S Overview The CS 1000S provides a number of capabilities to ensure that telephony is available in the event of equipment fa ilure at a site.
Page 16 of 44 Descripti on and features 553-3031-010 Standard 3.00 August 2005 • directories • call logs CallPilot 2.0 CallPilot 2.0 includes the 501t and the 1002rp messagin g platforms as replacements for the existin g standalone platforms. CallPilot 1.
Description and fea tures Page 17 o f 44 Communication Server 1000S Overview The VoIP features automatically switch from the IP network to the PSTN, when voice Quality of S ervice (QOS) falls below a pre-determ ined threshold. IP Telephony resumes when QOS levels return to an acceptable level.
Page 18 of 44 Descripti on and features 553-3031-010 Standard 3.00 August 2005 Enhanced system management CS 1000S supports a suite of value-ad ded management capabilities for multiple systems that redu ces a customer’s total cost of ownership. These include Optivity Telephony Manager (OTM) an d Element Manager.
Description and fea tures Page 19 o f 44 Communication Server 1000S Overview • configuration and maintenance of tradition al routes and trunks • configuration and maintenance of numberin g plans .
Page 20 of 44 Descripti on and features 553-3031-010 Standard 3.00 August 2005 • IP Phone adapter • analog telephones and devices • attendant consoles For further information on analog and digital telephones, see Telephones and Consoles: Description, Installatio n, and Operation (553-3001-367 ).
Description and fea tures Page 21 o f 44 Communication Server 1000S Overview 802.11 Wirel ess IP Gat eway The e-mobility Meridian Gateway supports communication between the circuit-switched telephony netwo rk and the H.323 Wireless IP termin als on a customer’s corporate IP network.
Page 22 of 44 Descripti on and features 553-3031-010 Standard 3.00 August 2005 Attendant consoles The CS 1000S system supports an Attendant PC software console and the M2250 attend ant console. The Attendant PC software enables us ers to perform attendant console an d call processing functions on a Windows® PC using a mouse or keyboard.
Page 23 o f 44 Communication Server 1000S Overview 32 System architecture Contents This section contains inform ation on the following topics: Hardware architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Call Server .
Page 24 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 Hardware architecture A typical CS 1000S system consists of the following major hardware components: • NTDU30 Call Server •.
System architecture Page 25 o f 44 Communication Server 1000S Overview Figure 2 CS 1000S componen ts in a rack NTDU30 Call Ser v er NTDU27 Signaling Ser v er NTDU14 Media Gatew a y 1000S NTDU15 Media .
Page 26 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 Call Server The Call Server provides telephony serv ices, such as call processing, and supports trunking features. It also acts as a database server for synchronization of configurat ion information with all M G 1000S systems.
System architecture Page 27 o f 44 Communication Server 1000S Overview Signaling Server CS 1000S systems use a Signaling Server. The Signaling Server is an industry- standard, PC- based server that provides a central processor to drive H.323 and Session Initiatio n Protocol (SIP) signaling for IP Phones and IP Peer Networking.
Page 28 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 Terminal Proxy Server The Terminal Proxy Server (TPS) acts as a signaling gateway between the IP Phones and the Call Server using the UNIStim prot ocol.
System architecture Page 29 o f 44 Communication Server 1000S Overview • NRS Database — The NRS database stores the central dialing plan in XML format for both the SIP Redirect Server and the H.323 Gatekeeper. The SIP Redirect Server and H.323 Gatekeeper both access this common endpoint and gateway database.
Page 30 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 The MG 1000S supports a Small System Controller (SSC) card and four slots for flexible configuratio ns of line, trunk, and application cards.
System architecture Page 31 o f 44 Communication Server 1000S Overview Software architecture Centralized Automatic Software Upgrade Centralized Automatic Software Upgrade allows a new version of software to be automatically loaded on the MG 1000S after the Ca ll Se rver software is upgraded.
Page 32 of 44 System architecture 553-3031-010 Standard 3.00 August 2005.
Page 33 o f 44 Communication Server 1000S Overview 44 Configuration options Contents This section contains inform ation on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Single campus deployment .
Page 34 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 in a LAN or WAN environment . Although different combinations are possible, most installations fall into one of the following.
Configuration optio ns Pa ge 35 of 44 Communication Server 1000S Overview Single campus deployment Figure 3 shows an ex ample of a single campus deployment and it s components.
Page 36 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 Note: You can configure the network for redundancy. The single campus deployment exam ple consists of the following: •C a l.
Configuration optio ns Pa ge 37 of 44 Communication Server 1000S Overview Multiple buildi ngs in a campus Figure 4 shows a CS 1000S sy stem distributed across multiple bu ildings in a campus setting. You can distribute MG 1000S system s and users across a campus IP Network.
Page 38 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 Multiple sites Figure 5 shows a multi -site deploym ent with a central Call Server and a branch office.
Configuration optio ns Pa ge 39 of 44 Communication Server 1000S Overview — Requires it s own Signal ing Server. — MG 1000B in remote branch offi ces enables local PSTN and 911 access. — IP Phones are configured and managed centrally from th e main office.
Page 40 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 Distributed Call Servers Distributed Call Servers are defined as mult iple CS 1 000S systems. Figure 6 shows an example of multi-site deployment wit h distributed Call Servers.
Configuration optio ns Pa ge 41 of 44 Communication Server 1000S Overview • full-featured networking between site s using IP Peer Networking and/or TIE trunks • transparent to user at all sites Reliability strategies Communication reliability is critical to the op eration of any business.
Page 42 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 • If the master (Leader) Signaling Server is unav ailable, a Follower Signaling Server becomes the IP Telephony node master. • Signaling Servers share teleph one registrations (load-sharing).
Configuration optio ns Pa ge 43 of 44 Communication Server 1000S Overview Figure 7 Network failure wi th survivable MG 1000 S systems IP telephony node configuration An IP telephony node is a grouping of Voice Gateway Media Cards (and Signaling Servers), regar dless of the location of the Voice Gateway Media Cards in the MG 1000S.
Page 44 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 The survivable MG 1000S (Alternate Call Server) IP address must be on the same ELAN subnet as the Call Server. If the MG 1000S is on a physically different subnet, such as in a differen t building, then you can use VLANs to keep IP addresses on the same logical subnet.
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Family Produ ct Manual Contac ts Copyright FCC notice Trademar ks Document number Prod uct release Docu ment release Date Publish Nortel Communication Server 1000 Communication Server 1000S Overview Copyright © Nortel Networks Limited 2005 All Rights Reserved Information is subject to change without notice.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Nortel Networks 1000S c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Nortel Networks 1000S - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Nortel Networks 1000S, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Nortel Networks 1000S va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Nortel Networks 1000S, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Nortel Networks 1000S.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Nortel Networks 1000S. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Nortel Networks 1000S ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
