Manuel d'utilisation / d'entretien du produit X500N du fabricant Lexmark
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X500n, X502n User's Guide April 2007 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark Inter national, Inc., registered in the United States and/or o ther countries. All other trademarks are the pr oper ty of their respective ow ners.
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Contents Safety information .......... ................... ........................................ ................... .................9 Learning abou t the printer.. .................... ...................... ................ .................. ..
Storing paper..................................................... ........................................ ........................................43 Supported paper sizes, types, and weights...........................................................
Changing the Document Size se tting ............ ............. ................. ................. ............. ................. .... ......... ... 59 Adjusting the scan resolution ............... ............. ................. ............... ....
Paper jam in the ADF......................................... ................... ........................... ................... . .............77 Understanding printer menus.... ...................................................................... .
Using the Embedded Web Server........................................ ........................... ............................... .116 Troubleshooting....... ...................... .................... ...................... ...................... ...
Transparency print quality is poor .............. ................ ................. ................. ................. ............ ........... .... 131 Gray background ................ ................. .......... ... ................. ............
Safety information Connect the power supply cord to a pro perly grounded el ectric al outl et that is near the product and easily accessible. Use only a 26 AWG or la rger telecommu nications (RJ-11) cord when connecting this product to th e public switched telephone network.
Learning about the printer Configured models Basic model The following illustrations s how the basic printer model. 1 Automatic Document Feeder (ADF) 2 Paper guides 3 ADF paper support 4 Scanner cover.
11 Rear hinges 12 Power switch 13 Power supply port 14 Ethernet p ort 15 USB port 16 EXT port 17 LINE port 11.
Fully configured model The following illustration shows the fully configur ed printer model. The basic model can be fully conf igured by adding a 530-sheet drawer.
Understanding the control panel Control panel item Description 1 Quick access panel The buttons on the quick access panel prov ide dire ct access to pre-programmed fax numbers and scan destina tions. • Up to 20 entries can be stored in the Qu ick Dial directory for on e-touch access to fax numbers.
Control panel item Description 8 Fax Activate Fax mode. Note: The Fax function is not available on al l models. 9 Image quality Access the copy, scan, and fax quality options. 10 Directory Access pre-programmed fax numbers and scan destin ations. • Up to 50 entries can be stored in the Speed Dia l directory.
Control panel item Description 15 Black Start Start copying or scanning in black and white. 16 Color Start Start copying or scanning in color. 17 Select Accept menu sele ctions and set tings. 18 Navigation buttons • Press or to scroll through menu lists.
Getting the printer ready to fax The following connection me thods may not be applicable in all countries or regio n s. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any el ectrical or cabling connections, such as the power suppl y cord or telephone, du ring a lightning s torm.
Note: If you have DSL, do not connect the printer using a spli tter because the fax feat ure may not work correctly. 1 Connect the adap ter to the telepho ne cord that came with the printer. Note: The UK adapter is shown. Your adapter may look different, but it will fi t the telephone outlet used in your location.
Warning: Do not touch cable s or the printer in the area shown while actively sending or receiving a fax. Country/region • Saudi Arabia • United Arab Emirates • Egypt • Bulgaria • Czech Repu.
Country/region • Germany • Austria • Switzerland There is a plug in stalled in the EXT port of the printer. This plug is n e cessa ry for the prop er functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (su ch as telephones or answering machines ) may not work.
Connecting directly to a tele phone wall jack in Germany Connect the printer directly to a telephone wall ja ck to send and receive fa xes without using a computer. Note: In Germany (a nd some other co untries), the pr inter ships with a special RJ-11 plug in the EXT port.
5 If you would like to use the same line for recording me ssages on your answering machine, connect a second telephone line (no t provided) between th e answering mach ine and the other N slot of the telephone wal l jack. Connecting to a telephone Connect a telepho ne to the printer to use the fax line as a normal telephone line.
3 Remove the protective plug from the EXT port of the printer. 4 Connect the other te lephone cord to a telephone, and then plug it into the EXT port of the printer. Connecting to an answering machine Connect an answering m achine to the printer to receive both incom ing voice messages and faxes.
2 Connect one telep hone cord into the LINE port of the prin ter, and then pl ug it into an acti ve telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine.
Connecting to a com puter with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary dependin g on your country or region.
4 Connect a second telephone cord from the telephone to the computer mod em. 5 Connect a third tele phone cord from the computer modem to the EXT port of the printer. Setting the outgoing fax name and number To have the design ated fax name and fax n umber printed on outgoing faxes: 1 From the control panel, pr ess .
3 Press or repeatedly until Date/Tim e Setup appears, and then pre s s . 4 Press or repeatedly until Date Set ting appears, and then pre s s . 5 Press or repeatedly until Year , Month , Date , or Date Format appears, and then press . 6 Press or repeatedly, or use th e keypad, to adjust the date item selected, and then p r ess .
Installing options Installing a 530-sheet drawer The printer supports one optional draw er which allows an ad ditional 5 30 sheets of paper to be loaded . CAUTION: If you are installing a 530- sheet drawer after setting up the printer, turn the printer off, and unplug the power co rd before cont inuing.
Securing the 530-sheet drawer to the printer 1 Align one bracket with the hole on the right si de of the pr inter as shown. Press th e brac ket flat against the printer, and then tighten the thu mbscrew.
3 Align the ot her bracket with the hole on the left sid e of the printer as shown. Press the bracket flat against the printer, and then ti ghten the thumbscrew.
1 Ethernet port 2 USB symbol 3 USB port 30.
Loading paper and specialty media This section shows how to load the standard tray (250-she et tray) and th e optional 530-sheet tray which is part of the optional 530-she et drawer.
Note: Notice the size indicators on the bo ttom of the tray on bo th sizes of the guid e. Use these indicators for help positioning th e guide. This second illustration shows th e tabs and size indicators fo r the optional 530-sheet tray.
This second illustration shows the tabs , the size indi cators, and the load line for the optiona l 530-sheet tray. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a le vel surface.
6 Align the tray, and insert it. Converting the standard tray to a legal-size tray The standard tray (Tra y 1), also known as the 250-sheet tray, can be extended to ma ke the 250-sheet legal-size tray (Tray 1). Note: Not all models come with a universal tray.
2 Using a coin or a flat h ead screw driver, unlock the tray on each side. 3 Fully extend the tray u n til the locking tabs are in the LG L position. 4 Lock the tray on e ach side.
5 Slide the paper guide to the legal position. 6 Attach the dust cover. 7 Load the paper stack with the recommended pr int sid e faceup, and close the d u st cover.
8 Align the tray, and insert it. Setting the Paper Type 1 Make sure the printe r is on and Ready app ears. 2 From the control panel, pr ess . 3 Press or repeatedly until Machine Set tings appears, and then press . 4 Press or repeatedly until Paper Se ttings appears, and then press .
3 Lower the paper su pport into place so that it is now at an ang le. The paper support is inclined so the paper now re mains in a neater stac k in the standard exit bin. Note: Do not leave the pape r support inclined if you are printing transparencies.
Paper and specialty media guide Paper guidelines When printing on specialty media, use the printer control panel to set the corre c t Paper Type. Paper characteristics The following paper characteristics affect pr int quality and re liability. Consider these char acteristics when eval uating new paper stock.
Unacceptable paper The following pape r types are not recommen ded for use with the printe r: • Chemically treated pape rs used to make copies wi thout carbon pa per, also known as carbonless papers.
Page orientation is important when printing on letterhe ad. Use the following table for help whe n loading letterhead: Paper so urce Print side Top of page Tray 1 (250-sheet tray) Note: Tray 1 can be adjusted to fit either letter- or legal-size pa per.
– Have postage stamps attached – Have any exposed adhesive when the fla p is in the sealed or close d position – Have bent corners – Have rough, co ckle, or laid finishes • Adjust the width guide to fit the width of the envelopes. • Load only one size o f envelope at a time in the tray.
• Use labels designed spe cifically for la ser printers, except vinyl labels. Check with the manufacturer or vendor to verify that label adhesives, face sheet (printable st ock), and topcoats can wi.
Supported paper sizes, types, and weights The following tables provid e informati on on standard and optional paper sources and the types of paper they suppo rt.
Paper size Dimensions Standard 250-sheet letter-size tray (Tray 1) 250-sheet legal-size tray (Tray 1) Optional 530- sheet tray (Tray 2) Com 10 Envelope 104.8 x 241.3 mm (4.12 x 9.5 in.) X DL Envelope 110 x 220 mm (4.33 x 8.66 in.) X C5 Envelo pe 162 x 229 mm (6.
Supported paper weights Paper type Standard 250 -sheet letter-size tray (Tr ay 1) 250-sheet legal-s ize tray (Tray 1) Optional 530-sheet tray (Tray 2) Plain (xerographic or business) paper 60 to 90 g/.
Paper type Standard 250-sheet letter-size tray (Tray 1) Optional 250-shee t legal-size tray (Tray 1) Optional 530-sheet tray (Tray 2) Labels 80 80 X Transparencie s 50 50 X Envelopes 10 of Com 10 10 of Com 10 X 1 Based on 75 g/m 2 (20 lb) paper. 2 30 sheets of 163 g/m 2 (90 lb) card stock or 25 sheets of 199 g/m 2 ( 110 lb) card stock.
Printing This chapter covers printing, printer reports, and job c ancelation. Selection and handlin g of paper and specialty media can affect how reliably documents print. For more in formation, see Avoiding jams and Storing print medi a. Installing printer software A printer driver is software that lets the computer commu nicate with the print er.
Printing the demo page Print the demo page to isola te print quality problems. 1 Make sure the printe r is on and Ready app ears. 2 From the control panel, pr ess . 3 Press or repeatedly until Reports Print appears, and then press . 4 Press or repeatedly until Demo Page appears, and then press .
3 Click the trash icon. Canceling a print job from Mac OS X 1 Choose Ap plicatio ns Utilities , and then double- click Print Center or Printer Setup Utility . 2 Double-click the printer you are printin g to. 3 From the printer window, select the job to cancel.
Copying Automatic Document Feeder (ADF) Scanner glass Use the Automatic Do cument Feeder (ADF) f or multiple-page A4-, letter-, or legal-size docu ments. Use the scanner glas s for single pages, small items (such as postcards or ph ot os), transparencies, photo paper, or thin media (su ch as magazine clippings).
Selecting a paper size for copies If you have more than one tr ay installed, you can load two different sizes of paper. This will allow you to select up to two different paper sizes for copies. To select a paper si ze other than the current default size (loaded in Tray 1): 1 From the control panel, pr ess .
Copying multiple pag es onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a mul t iple -page docu ment onto a single sheet of paper. Notes: • The Pap er Size must be set to Le tter, Legal, A4, o r B5 JIS.
3 Press or repeatedly until Density appears, and then press . 4 Press or repeatedly to adju st the densi t y, and then press . 5 Press to return to the Ready state. Note: Copy density can also be tempora rily changed by pre ssing the Lighter/Darker button on the control panel.
Scanning Automatic Document Feeder (ADF) Scanner glass Use the Automatic Do cument Feeder (ADF) f or multiple-page A4-, letter-, or legal-size docu ments. Use the scanner glas s for single pages, small items (such as postcards or ph ot os), transparencies, photo paper, or thin media (su ch as magazine clippings).
Scanning documents directly to other applications You can scan docume nts directly to applications th at are TWAIN and WIA compliant. For more information, see the application help.
6 Click Preview . Wait for the imag e to appear on th e screen. Note: If you are using the ADF, the Prev iew function is not supported. If y ou are using the scanner glass, you can preview one pa ge at a time.
Scanning clear images from magazines or newspapers Use the Moire Reductio n feature to help remove wa vy patterns from images scanne d from magazines or newspapers. 1 Make sure the printer is co nnected to a computer, and both the pr inter and the compute r are turned on.
Setting up the scan directory 1 Open a Web b rowser. 2 In the addre ss bar, type the IP addr ess of the printer, and th en press Enter . If the Java ap plet screen appears, click Yes . 3 Click Scan De stination . 4 Under New Destin ation, from the drop-down me nu, select Email , FTP , or PC .
4 Press or repeatedly until the reso lution you want appears, and then press . 5 Press to return to the Ready state. Note: Scan resolution can also be temporarily changed by pre ssing the Image Qua lity button on the control pane l. When the printer power is rese t, the printer returns to the default settings.
Faxing Notes: • The Fax functi on is not available on all models. • Color faxing is no t supported. Press to start a black and white fax job. Automatic Document Feeder (ADF) Scanner glass Use the Automatic Do cument Feeder (ADF) f or multiple-page A4-, letter-, or legal-size docu ments.
Sending a fax using the scanner glass 1 Make sure the pri nter is on and is connected to a working phone line. 2 Place the first page facedown on the scanner glass. 3 From the control panel, pr ess . 4 Enter a fax number using Quick Dial , Speed Dial, or manual dialing.
Sending a fax while listening to a call (On Hook Dial) The manual dial ing feature lets you dial a fax number wh ile listening to the call thro ugh a speaker on the printer. It is useful when you must navigate an automated answering system or enter a calling card number before se nding a fax.
Receiving a fax Understanding the fax receive modes Fax receive mod e Descripti on Fax Only The printer automatica lly answers every call as a fax. Use this mode: • For dedicated fax lines • When no external or extensio n telephone is attached Fax Tad An external answering device (TAD) is connected.
Receiving a fax from an extension telephone If you answer a fax call on an extension telephone or an externa l telephone connected to the EXT port of the printer, you can make the printe r take the call by usin g the Fax receive code. When you press the Fax receive code (51), the printer starts to receive the fax.
8 Use the keypad to type the name, and then pre s s . 9 Press to return to the Ready state. Note: You can edit or replace an existing Quick Dial name or numb er by following the same steps. Printing the Quick Dial list 1 From the control panel, pr ess .
Understanding the dialing options Dialing opti on Descripti on Manual dialing Manually type the fax number using the keypa d . Quick dialing Press the Quick Dial butt on that stores th e number you want to ca ll.
To set the vo lume for any of the above settings: 1 From the control panel, pr ess . 2 Press or repeatedly until Machine Set tings appears, and then press . 3 Press or repeatedly until Speaker Volume appears, and then press . 4 Press or repeatedly until the volume se tting you want appears, and then press .
7 Press or repeatedly until the PBX access number (1 –999) you want appear s, and then press . 8 Press to return to the Ready state. Customizing fax settings Making a fax lighter or darker If the original d o cument is very light or ve ry dark, you may want to change the contrast.
Setting up real time fax transmission When you are sending a fax, the prin ter ordinarily sca ns the documents into the me mory before sending them. As soon as the pho ne line is free, the printer starts dialing an d sending. However, if the memory is full, the printer sends the document immediately.
Clearing jams Avoiding jams The following hints can help you avoid jams: • Use only recommended pa per or specialty media. For more information, see the Card Stock & Label Guide available on the Lexma rk Web site at www.lexmark.com/public ations .
Jam message Area name 1 ADF Jam Open ADF Cover and Clea r Jam ADF door 2 Paper Jam C Open Rear Cover and Clear Jam Rear door (top) 3 Paper Jam B Open Rear Cover and Clear Jam Rear door (bottom) 4 Pape.
Clearing Tray 1 jams If the paper did not feed from Tray 1 correctl y , the jam is in the tray. Pa per Jam A1: Remove Tray1 and Clear Jam appears. Tray 1 could be the 250-shee t letter-size tray or the 250-she et legal-size tray. 1 Pull Tray 1 out. Remove the tray completely.
• Jams behind the tray area —Locate the jam on the bottom surface of the tra y housing. You may have to reach far under the printe r to locate the jam, as shown in the following illustration .
Clearing Tray 2 jams If the paper did not feed from Tray 2 correctl y , the jam is in the tray. Pa per Jam A2: Remove Tray2 and Clear Jam appears. 1 Pull Tray 2 out. Remove the tray completely. 2 Remove the jam. The jam could be in the tray or behind the tray area.
3 Insert the tray. Clearing jams behind the rear door If the paper is jammed behind the re ar door, Paper Jam <x> appears. The affected area is indicated by th e Jam <x> message. A Paper Ja m B message indicates the paper is jammed behind the rear door below the fuser.
1 Pressure release levers 4 Grasp each side of the jammed paper. Paper Jam B Paper Jam C Pull paper to the rear of the printer and then out. Pull paper up a nd out. Note: Gently pull the pape r out to avoid tearing it. Whenever possible, pull the paper towards the bottom of the printer to avoid cont aminating the fuser.
Warning: Do not pull the ja mmed paper out until you lift the tensio n release leve r that raises the pick ro ller assembly. Warning: Do not pull the jammed paper out from the bo ttom of the ADF. 1 Open the ADF cove r. 2 Lift the tension release lever so that it is in the up position.
3 Firmly grasp th e paper, and gently pull it out. 4 Lower the ten sion release lever back in to place until it locks. 79.
5 Close the ADF cover. 6 Press . 80.
Understanding printer menus Menus list A number of menus are available to make it easy fo r you to change pr inter settings: Copy Settings Machine Settings Network Settings Reports Print Paper Select .
Menu item Description Sort Off On Stacks the pages of a print j ob in sequence when printing multiple copies Notes: • Off is the factory default setti ng. No pages will be collated. • The On setting stacks the print job sequentially. • Both settings print the e ntire job the number of times specified by the Cop y menu setting.
Scan Settings menu Menu item Description Document Size LGL 8.5X14 LTR 8.5X11 STMT 5.5X8.5 EXEC 7.25X10.5 A4 210X297 B5 182X257 A5 210X148 Custom Inch Width 5.5->8.5 Length 5. 5->14 mm Width 140->216 Length 140->355 Sets the document size for scanning Note: LTR 8.
Menu item Description Limitation of size of mail 1MB 2MB 3MB 4MB 5MB No Limit Sets the size limitation for sca nned documents Note: 1MB is th e factory default setting.
Menu item Description RX Settings RX Mode Fax Only Manual FAX/TAD Auto Reduction Off On Ring Count Delay xx times F/T Ring Time xx sec Sets the incoming fax transmi ssion settings Notes: • FAX/TAD is the factory default setting for RX Mode. • 4 times is the f actory default setting for Ring Coun t Delay.
Menu item Description Comm Settings ECM TX Off On ECM RX Off On Dial Tone Detect Detecti on No Detect ion TX Speed 33.6 kbps 14.4 kbps 9.6 kbps 7.2 kbps 4.8 kbps 2.4 kbps RX Speed 33.6 kbps 14.4 kbps 9.6 kbps 7.2 kbps 4.8 kbps 2.4 kbps Sets the fax communi cation settings Notes: • On is the factory default setting for ECM TX.
Menu item Description Speed Dial Entry 01= to 50= Fax # Entry Fax Name Entry Sets a name and fax number for each Speed Dial number. Up to 50 names a nd numbers can be stored in the Speed Dial directory. Machine Settings menu Menu item Description Speaker Volume Keypad Volume 0–3 Ring Volume 0–3 Line Mon.
Menu item Description Job Timeout USB Off On xxx sec LAN Off On xxx sec Sets the amount of time in seco nds the printer waits to receive an end-of-job message before canceli ng the remainder of the print job Notes: • On (60 sec) is the factory default setting for USB.
Menu item Description Supplies Info Toner Black Life Magenta Life Yellow Life Cyan Life Cartridge Type Black Init. 1000 Pages Std. 2500 Pages High 5000 Pages Magenta Init. 1000 Pages Std. 1500 Pages High 5000 Pages Yellow Init. 1000 Pages Std. 1500 Pages High 5000 Pages Cyan Init.
Network Settings menu Menu item Description Ethernet MAC LINK Stat us LINK Settin g Auto 100M Full Duplex 100M Half Duplex 10M Full Duplex 10M Half Duplex Lets you view the current Ethernet information, and cha nge the LINK settings. Note: Auto is th e factory default LINK setting.
Menu item Description Speed Dial List No Sort Sort by Name Prints the Speed Dial list Notes: • No Sort prints the Speed Dial list in numerical order.
Menu item Description PBX Access Digit xxx Specifies an outside line d ispatch number Notes: • 9 is the factory default setting. • Any number from 1– 999 can be used. Default Mode Copy Fax Specifies whether the p rinter will be in Fax mod e or Copy mode following eithe r of these two events: • The printer is turned on.
Menu item Description Setting Default Clear Menu Settings Not Execute Execute Clear Network Settings Not Execute Execute Clear Fax Directory Not Execute Execute Clear Logs Not Execute Execute Sets the.
Understanding printer messages List of status and error messages <x> Toner Empty: Replace Toner <x> The specified toner cartridge is em pty. Remove th e specified cartrid ge, and then install a new one. <xx> Service Call: <message> 1 Turn the printer of f.
Cover Open: Close OPC Cover The door (OPC Cov er) under the scan ner unit is open. Cl ose the OPC door to clear the message. Cover Open: Close Rear Cover Close the rear door to clear the message. Communication Error A network communicatio n erro r has occurred.
Missing: Install Fuser Unit The fuser unit is missing . Install the fuse r unit. Missing: Install OPC Belt The photodevelop er cartridge is missing or not installed correc tly. Install or reseat the photodeveloper cartridge. Missing: Install Toner <x> The specified toner cart ridge is missing .
Place Next Page: Then Press Set Place the next page to be scanned on the sca nner glass, and then press . Please Wait Wait for the message to clear. Printing The printer is printing a fax. Wait for the message to clear. Ready The printer is ready to receive print jobs.
Set Correct Paper Not all paper sizes are supp orted for faxing. An unsupported paper size is loaded in the tray. Load a supported pap e r size. Sleep The printer is saving power while it waits for the next print job. TAD Answering An answering machine has answered the call.
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the prin ter supplies. St ore su pplies right side up in their origi nal packing until you are ready to use them.
4 Wipe only the outside of the p rinter, making sure to remove any ink residue that has accumula ted on the paper exit tray. Warning: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper sup port and paper exit tr ay are dry be fore beginning a new print job.
Cleaning the dust-proof glass Clean the dust-proo f glass if you e ncounter print quality problems. 1 Turn the printer of f. 2 Pull the front door rele ase latch forw ard, and gen t ly lower the front door. 3 Remove the tone r cartridges one at a time.
4 Open the top d oor. 5 Push the latches towa rd each other to release the photodevelo per cartridge. 102.
6 Grasp the handl e, and pull the photodeveloper cartridge straight up and out. 7 Pull on the tabs to lift the dust-proof glass cover. 103.
8 Gently wipe the dust-proof glass us ing a cle an, dry, lint-free cloth. 9 Push the dust-proof glass cover down . 104.
10 Replace the photodevelo per cartridge. 11 Push the latches away fro m each other to lock the photodeveloper cartridge into pla ce. 12 Close the top do or.
13 Install the toner cartridges one a t a time. 14 Close the front doo r. 15 Turn the printer on. Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800- 539-6275 for information about Le xmark authorized supplies dealers in your area.
Part name Part number For printer(s) Yellow High Yield To ner Cartridge C500H2YG C500/X50 0/X502 Black High Yield Toner Cartridge C500H2KG C500/X500/X502 Cyan Toner Ca rtridge C500S2CG C500/X50 0/X502.
Follow these guidelin es to avoid personal injury or printe r damage: • Use at least two pe ople to lift the printer . • Before moving the printer: – Turn it off using the power switch. – Unplug the power co rd from the wall o utlet. – Disconnect a ll cords and cables fro m the prin ter.
8 Move the Scanner lock swit ch to the locked positio n. 9 Close the scann e r cover. Removing the printer fr om the 530-sheet drawer 1 Turn the printer off, and then unplug the power cord from the wall outlet. 2 Disconnect all cables from the back of the printer.
3 Remove the right side cover by starting at the back of the printer and gently pulling each of the four slots off of its matching tab as you work your way to the fron t of the printer.
5 Loosen the right thumbscrew, and remove the right bracket. 6 Loosen the left thumbscre w, and remove the left b r acket. 7 Lift the printer off the drawer, and set the printer aside. CAUTION: The printer weighs 35 kg (77 lb), and requires at least three people to lift it safely.
Moving the printer to another location The printer and op tions can be safely moved to another lo cation by followi ng these preca utions: • Any cart used to move the printer must h ave a surface abl e to supp ort the full footprint of the printer.
1 50 cm (8.0 in.) 2 70 cm (28.0 in.) 3 20 cm (8.0 in.) 4 25 cm (10.0 in.) 5 304.8 mm (12.0 in.) 113.
Administrative support Locking the administrator menus Since many people o ften use a printer, a supp ort person may choose to lock the Admin Settings menu, Fax Directory menu, and Network Settings men u so that administrative settings cannot be changed from the control pane l.
6 Using the keypad, ente r the number of minutes for the printer to wait before it enters Power Saver mode. Available settings range from 1–240 minutes. 7 Press . 8 Press to return to the Ready state. Restoring factory default settings Menu sett ings marke d with an asteri sk (*) indicate t he ac tive settings.
Turning on Auto Clear Auto Clear specifies whether the printe r a utomatically retur ns to th e Default Mo de setting after the set amount of time if no operation is done during that time. To turn on Auto Clear and set the time-out duration: 1 Make sure the printe r is on and Ready app ears.
Troubleshooting Online customer support Customer support i s available on the Lexmark Web si te at www.lex mark.co m Checking an unresponsive printer If your printer is not respondi ng, make sure: • The power cord is plugged into the printer and a p r operly grounded electrical outle t.
Make sure the correct prin ter software is installed • Verify that you ar e using the correct printer softwa re. • If you are usi ng a USB port, make sure you are running Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 an d using Windows 9 8 /ME, Wi ndows 2000, Windows XP, or Windows Server 20 03 compatible printer software.
Solving copy problems Copier does not respond These are possible so lutions. Try one or more of th e following: Are there any error messages on the display? Clear any error messages. Check the power Make sure the p rinter is plugged in, the power is on, and Ready ap pears.
Is the scanner glass dirty? Clean the scanner gl ass with a clean, lint-free clo th dampened with water. Is the copy too light or too dark? Adjust the dens ity of the co py: 1 From the control panel, pr ess . 2 Press or repeatedly until Copy Set tings appears, and then press .
Solving scan problems Scanner does not respond These are possible so lutions. Try one or more of th e following: Are there any error messages on the display? Clear any error messages. Check the power Make sure the p rinter is plugged in, the power is on, and Ready ap pears.
3 Press or repeatedly until Resolution appears, and then press . 4 Press or repeatedly to choo se a higher resolution, and then press . 5 Press to return to the Ready state. Check the quality of the original document Make sure the qual ity of the orig inal document is satisfactory.
Check the printer connections Make sure the cable connections for the fo llowing hardware are secure, if applicable: • Telephone • Handset • Answering machine Check the telephone wall jack 1 Plug a telephone into the wall jack. 2 Listen for a dial ton e .
Check the country code 1 Make sure the printe r is on and Ready app ears. 2 From the control panel, pr ess . 3 Press or repeatedly until Admin Se ttings appears, and then press .
Is the toner low? When Toner Low <xxxx> appears or when you expe rience faded print, you may be able to extend the life of the toner cartridge(s): 1 Remove the toner cartri dge(s). 2 Firmly shake the cartri dge(s) side-to-side and front-to-back several times to redistribute toner.
Make sure the fax transmission speed is no t set too high Decrease the in coming fax transmission speed: 1 From the control panel, pr ess . 2 Press . 3 Press or repeatedly until Fax Sett ings appears, and then pre s s . 4 Press or repeatedly until Comm Set tings appears, and then press .
Reset the printer Turn the printer off. Wai t 10 seconds. Turn the printer back on. Solving paper feed problems Paper frequently jams These are possible so lutions. Try one or more of th e following: Check the paper Use recommended pape r and other specialty media.
Replace the fu ser if the defe cts occur ev ery: • 95 mm (3.74 in.) • 128 mm (5.04 in.) Color misregistration ABCDE ABCDE ABCDE ABCDE Color has shifted outsi de of the appropriate area or has been superimposed over anothe r color area. • Remove and reinstall the toner cartridges.
Make sure there is no paper jammed behind the photodeveloper cartridge : 1 Press the button o n the right side of the printer to releas e the scanner unit. 2 Lift the scanne r unit, and then open th e top cover. 3 Remove the photode veloper cartridge.
Print is too light These are possible so lutions. Try one or more of th e following: Make sure the Color Adjustment settings are not too light From Print Properties, select a differen t Color Ad justment setting before sending the job to print. Note: This solution applies to Windows users only.
Is the toner low? When Toner Low <xxxx> appears or when the prin t becomes faded, follow these steps to extend the life of the toner cartridge(s): 1 Remove the toner cartri dge(s). 2 Firmly shake the cartri dge(s) side-to-side and front-to-back several times to redistribute toner.
Uneven print density A B C D E A B C D E A B C D E These are possible so lutions. Try one or more of th e following: Is a toner cartridge defective? Replace the to ner cartridge. Is the photodeveloper cartridge d efective? Replace the photodevelo per cartridge.
Blank pages These are possible so lutions. Try one or more of th e following: Is the toner low? When Toner Low <xxxx> appears or when the prin t becomes faded, follow these steps to extend the life of the toner cartridge(s): 1 Remove the toner cartri dge(s).
Solid color pages These are possible so lutions. Try one or more of th e following: Is a toner cartridge defective? Replace the to ner cartridge. Does the printer need to be serviced? Contact Customer Support. Paper curl These are possible so lutions.
Toner rubs off These are possible so lutions. Try one or more of th e following: Check the Media Type setting From Print Properties, c hange the Media Type se tting to match the paper loaded in the tray. Is the fuser defective or worn? Replace the fuser.
Contacting Customer Support When you call Customer Support, describe the problem you are experiencin g, the message on th e display, and th e troubleshooting steps yo u have already taken to find a solution. You need to k now your printer mo del type and seria l number.
Notices Product name: Lexmark X500n Product name: Lexmark X502n Machine type: 7100 Model(s): 010 110 Edition notice April 2007 The following paragraph do es not apply to any country whe r e such provisions are inconsis tent with local law: LEXMARK INTERNATION AL, INC.
Warning: A Warning identifies something that could damage your product hardware or software. CAUTION: A CAUTION identifies something that could cause y ou harm. CAUTION: This type of CA UTION indicates that you should not touch the marked area. CAUTION: This type of CA UTION indicates a hot surface .
European Community (EC) directives conformity This product is in conformity with the protection requireme nts of EC Council directives 89/336/EEC, 2006/95/EC , and 1999/5/EC o n the approximation and .
Polski Niniejszym Lexmark International, Inc. o ś wia dcza, ż e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ł ymi stosownymi postanowi eniami Dyrektywy 1999/5/EC. Português A Lexmark International Inc. declara que este este produt o está conforme com os requisitos esse nciais e outras disposições da Diretiva 1999/5/CE.
The Ringer Equivalence Number (REN) is us ed to determine the number of devices that may be connected to a telephone line. Exces sive RENs on a tele phone line may result in the devices not ringing in response to an incomi ng call. In most but not all areas, the sum of RENs should not exceed five (5.
Les compagnies de téléphone constatent qu e les surtensions électr iques, en particulier celles dues à la foudre, entraînent d'im portants dégâts sur les terminaux privés connectés à des sources d’alimenta tion CA. Il s’agit-là d’un probl ème majeur d’échelle national e.
ENERGY STAR Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CF R Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requ irements of IE C 60825-1.
By using the configuration me nus, the Power Saver Timeout can be modified between 1 minute and 240 minutes. Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the respons e time of the product. Setting the Power S aver Timeout to a high value maintains a fast response, but uses more energy.
Extent of limited warranty Lexmark does not warrant uninterrupted or er ror-free operation of any product or the durability or longevity of prints produced by any product.
Index Numerics 530-sheet drawer installing 27 530-sheet tray loading 31 Symbols <xx> Service Call: <message> 94 A ADF Cover Open: Close ADF Cover 94 ADF Jam: Open ADF Cover and Clear Jam 9.
F Fail to Connect to Server: Server Connection Faile d 95 FAQ about color prin ting 135 fax receive modes 64 resolution 69 Fax Directory menu 86 Fax Settings menu 84 fax troubleshooting can receive bu.
P paper capacities 46 characteristics 39 letterhead 40 preprinted forms 40 selecting 40 setting type 37 storing 43 unacceptable 40 Paper Change: Load Tr ay<x> <paper type> 96 Paper Empty: .
Place Next Page: T hen Press Set 97 Please Wait 97 Printing 97 Ready 97 Receiving 97 RX Comm Error 97 Scan Calibration Error 97 Scan Lock Error: Unlock Scanner 97 Scan Memory Near Full 97 Scan Network.
toner cartridges ordering 106 Toner error: Install su pported toner cartridge 98 Toner Low <xxxx> 98 Touch Tone dialing mode 67 TR Belt Life: Replace Tran sfer Belt 98 TR Kit Life: Replace PQ Ki.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Lexmark X500N c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Lexmark X500N - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Lexmark X500N, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Lexmark X500N va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Lexmark X500N, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Lexmark X500N.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Lexmark X500N. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Lexmark X500N ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
