Manuel d'utilisation / d'entretien du produit 9500 Series du fabricant Lexmark
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9500 Series All-In-One User's Guide 2007 www.lexmark.com.
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Contents Finding information about the printer............... .........................15 Finding information about the printer............. ............ ............ ............ .......... ............ .............. ..... ..... ......... ..........
Common home network configurations........ ........... ........... .............. ........... .......... ........... .............. ... .... ........ ........... 50 Networking the printer................. ................... ................. ........
Loading cards in Tr ay 1 .................... .......... ............ ......... .......... ............ ........ ............ .......... . ........ .......... ........... .......... ......... ......... 7 7 Loading transparencie s in Tray 1 ...........
Printing on both sides of the paper (duplexing) automatica lly........ .......... ......... .......... ............ ......... .......... ......... ...... 103 Printing on both sides of the paper (duplexing) manually ................ ............ ......
Despeckling a photo........... .......... ............ ......... ......... ............ .......... ......... ............ .......... .... ..... ......... .......... ......... .......... ............ . 124 Changing the Brightness / Contrast settings of a photo .
Scanning text for editing.... ........ .................. .................. ................ ................. ............... .................. ................. .............144 Scanning images for editing........... ............ .............. ..
Setting up a fax footer . ......... ........... ........... ........... ......... ............ ......... .......... ............. ........ ... ......... .......... ......... ......... ............ .... 166 Creating a fax cover page using the control pa nel .
Cleaning the scanner glass.......... ...... ............. ............. ........... .............. ............. ............. ............. .............. .............. ......184 Cleaning the exterior of th e printer................... .............
Print is too dark or smudged ............. ........ ............ .......... ......... ............ ......... ............ .......... .... .... ........ .......... ......... .......... ........ 211 Printed character s are improperly f ormed or are not aligne d correctly .
Nothing happens when memory card is inserted ............. ............ ........ ............ ............ ............. ........ ..... .. .......... ......... .... 233 Cannot print docume nts from a memory card or flash drive ............ ...........
No proof sheet inf ormation ..................... ......... .......... ............ ......... ............ ......... .......... ......... .......... ......... .......... ......... .......... . 254 No valid pho to image files dete cted ........... ....
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Finding information about the printer Finding information about the printer Quick Setup sheet Description Where to find The Quick Setup sheet gives you instructions for setting up hardware and software. You can find this document in the printer box or on the Lexmark Web site at www.
User's Guide Description Where to find The User's Guide gives you instructions for using the printer and other information such as: • Using the software (on Windows operating systems) • .
Customer support Description Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800-332-4120 Monday–Friday (8:00 AM–11: 00 PM ET) Saturday (Noon–6.
Limited Warranty Description Where to find (US) Where to find (rest of world) Limited Warranty Information Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase.
Operating system notice Operating system notice All features and functions are operating sy stem-dependent. For complete descrip tions: • Windows users —See the User's Guide . • Macintosh users —If your product supports Macintosh, see the Ma c Help installed with the printer soft ware.
Safety information Use only the power supply and power supply cord provid ed with this product or th e manufacturer's authorized replacement po wer supply and po wer supply cord. Connect the power supp ly cord to a properly grounded electrical outlet that is near th e product and easily accessible.
Setting up the printer Checking the box contents 1 2 3 1 2 3 4 5 7 6 8 9 Name Description 1 Black print cartridge Cartridges to be installed into the printer. Note: Cartridge combinations vary depending on the product purchased. 2 Color print cartridge 3 Telephone cord Use for faxing.
Name Description 8 Installation software CDs for Windows and Macintosh • Installation software for the printer • Electronic User's Guide with Help for Windows and Macintosh 9 User's Guid.
Use the To 8 Control panel Operate the printer. For more information, see “U sing the control panel” on page 39. 9 Paper exit tray Hold paper as it exits. 10 Paper tray (Tray 1) Load paper. Printed paper exits on top of Tray 1. 11 Small media feeder Load envelopes, 10 x 15 cm (4 x 6 in.
If you purchased and installed the option al Tray 2, your fully a ssembled printer appears as follows with the parts identified. 1 2 1 Tray 2 base 2 Optional Tray 2 Setting up the printer 24.
3 4 6 8 1 2 7 5 9 Use the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or re move a print cartridge. 3 Ethernet port Connect your computer to another co mputer, a local network, an external DSL, or cable modem.
Setting up the printer on a Windows operating system 1 Before you unpack the printer or atta c h anything, locate the CD for Windows. 2 Make sure the computer is on, and then insert the CD for Windows. Wait several seconds for the install screen to appear.
1 2 1 Tray 2 base 2 Tray 2 Note: Decide on a location to set the Tray 2 base. The printer will be place d on top of it, so allow enough space. 1 Make sure the printer is turned off and disc onnect the power cord from the wall outl et. 2 Remove Tray 2 from its packaging.
6 Set the printer on top of the base. Getting the printe r ready to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightn ing storm. D o not set up this product or make any electrical or cab ling conn ections, such as th e power supply c ord or telephone, during a lightnin g storm.
Equipment Benefits See this section • The printer • An answeri ng machine • Two telephone cords • A teleph one wall jack • Use the fax line as a normal telephone line. • Send and receive faxes without using a computer. • Receive incoming voice messages.
Connecting directly to a telephone wall jack in Germany Connect the printer directly t o a telephone wall jack to send and receive faxes without using a computer. 1 Make sure you have a telephone cord (provided with the product) and a telephone wall jack.
5 If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (no t provided) between the answering mach ine and the other N slot of the telephone wall jack. Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line.
3 Remove the protective plug from the EXT port of the printer. 4 Connect the other telephone cord to a telephon e, and then plug it into the EXT port of the prin ter. Connecting to an answering machine Connect an answering mac hine to the printer to receive both incoming voice messages and faxes.
2 Connect one telephone cord into the LINE port of the printer, and the n plug it into an activ e teleph one wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a sec ond telephon e cord from the t elephone to the answering machin e.
Connecting to a computer with a modem Connect the prin ter to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or re gion. For more information on connecting the printer to telecommunications eq uipment, see “U sing an RJ 11 adapter” on page 35.
4 Connect the other telephone cord from the computer modem to the EXT port of the printer. Using an RJ11 adapter Country/region • United Kingdom • Ireland • Finland • Norway • Denmark • It.
3 Connect the telephone line of your chosen telecommuni c ations equipment to the le ft outlet of the adapter. If your telecommunications equipment uses a US-style (R J11) telephone line, f ollow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer.
Country/region • Saudi Arabia • United Arab Emirates • Egypt • Bulgaria • Czech Republic • Belgium • Australia • South Africa • Greece • Israel • Hungary • Poland • Romania .
You may use an adapter with your printer. Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning o f the printer. Note: Do not remove the plug.
Using a digital phone service The fax modem is an analog device. Cert ain devices can be connected to the prin ter so that digital telephone service s can be used. • If you are using an ISDN telephone service, connect the pr inter to an analog telephone port (an R-interface port) on an ISDN terminal adapter.
The following diagrams explain th e sections of the control p anel: 3 1 2 4 Item Description 1 Check wireless status: • Off indicates that the printer is not turned on, is in Power Saver Mode, or no wireless option is installed. • Orange indic ates that the printer i s ready for wireless connection, but not conn ected.
Item Description 2 Display Note: The display screen is turned off in Power Saver Mode. Shows: • Printer status • Messages • Menus 3 Finger groove Lets you reach under th e display in order to adjust it to a comfortable viewing position. 4 Note: The power button is lit when the print er is on and remains lit in Power Saver Mode.
Press To 3 • Move downward through a submenu listing within a menu. • In Photo mode, decrease the number copies of a photo you want to print. • In Photo mode or Scan mode, move the Region of In terest box down. 4 • Scroll through menus, submenus , or settings on the display.
Press To 4 Start a copy, scan, fax, or photo print job, depending on which mode is selected. 1 2 Press To 1 A keypad number or symbol In Copy mode or Photo mode: Enter the number of copies or prints you want to make. In Fax mode: • Enter fax numbers.
Installing another language control panel These instructions apply only if you received one or more additional lang uage control panels with the prin ter. 1 Lift and remove the control panel (if one is installed). 1 2 2 Choose the correct control panel for your language.
Adjusting the display for easy viewing You can tilt the control panel display to adjust it for easier viewing. 1 Place your finger in the finger groove to grasp the di splay from its underside. 2 Rotate the display forward to a comfort able viewing position.
Notes: • An asterisk (*) appears next to a defa ult setting. You may notice this when you scroll through the values in menus. • Default settings remain in effect until you change them. To change them, access the Setup menu and select Change Default Settings .
Installing the printer software Using the installation software CD (Windows users only) Using the CD that came with the printer: 1 Start Windows. 2 When the desktop appears, insert th e software CD. The software installation screen appears. 3 Click Inst all .
3 Double-click the CD-ROM driv e icon, and then double-click Drivers . 4 Double-click xps , and th en double-clic k setupxps file. XPS driver files are copied to your computer, and any required Microsoft XPS file s are launched. Follow the instructions on the screen to finish installing the patch.
Use To The Solution Center provides ways to print photos, troubleshoot printing problems, install pr int cartridges, and perform maintenance tasks. To access the Solution Center select Pr inter Status and Maintenance on the Productivity Studio Welcome Screen.
Connecting the printer to a network Networking overview A network is a collection of devices such as computers, pr inters, Ethernet hubs, wire less access points, and routers connected togeth er for communication th rough cables or th rough a wireless connection.
• Scenario 3: Computer, laptop, and prin t er connected wirelessly without In ternet • Scenario 4: Laptop connected wire lessly to printer without Internet Scenario 1: Laptop and printer co nnected wirelessly with Internet • A computer is connected to a wire less rout er by an Ethernet cable.
Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a pr inter are connected wireless ly to a wireless access point.
Setting up the printer The following instructions are for settin g up the printer for th e first time. After completing these ste ps, you do not need to set up the printer again if yo u want to use it on another computer. Note: You must complete these steps before you set up the printer on a network.
16 Remove the tape from the blac k print cart ridge, and insert th e cartridge in the left carrier. 17 Close the black c artridge carrier lid. 18 Remove the tape from the color print ca rtridge, and in sert the cartridge in the right carrier. 19 Close the color c artridge ca rrier lid.
Wireless Setup menu From here You can Network Name View the curren t Service Set Identif ier (SSID) being used. An SSID is the name of a wireless local area network. You cannot change this menu item. Wireless Signal Quality Select a Wireless Signal Strength.
Configure IP address If you have lost communication with the printer over a net work, select Use DHCP to reestablish com munication with the printer. You must assign an IP address in any of the following situations: • You manually assigned IP addre sses for the other network devices.
If your printer has a factory-installed i nternal print server, th e MAC address is a series of letters and numbers located on the back of your printer. UAA: XX XX XX XX XX XX U A A : X X X X X X X X X X X X If you purchased the print server separately, the MAC addres s appears on an adhesive label that came with the print server.
Finding a printer/print server located on remote subnets The printer software CD can automatically find the printers that are located on the same network as the computer. If the printer and print server are locat ed on another network (called a subnet), you must manually enter an IP address during printer software installation.
Information you will need to set up the printer on a wireless network To set up the print er for wireless printing, you n eed to: • Know the name of your wireless ne twork.
c Type D:setup.exe , where D is the letter of your CD or DVD drive. In Windows XP: a Click Start Run . b Type D:setup.exe , where D is the letter of your CD or DVD drive.
Changing wireless settings afte r installation (Windows users only) To change your password, network name, or other wireless setting: 1 Click Programs or All Programs Lexmark 9500 Series .
3 Follow the instructi ons on the Welcome sc reen to set up the print er. Tips for using network adapters • Make sure the adapter connections are secure.
For Windows XP users 1 Click Start Cont rol Panel Network and Internet Connections . 2 Click Network Connections . 3 Right-click your the icon f or yo ur wireless network connection. 4 Click Ena ble , if it appears in the pop-up menu . Note: If Enable does not appear, your wire less connection is already enabled.
22 Click Start . 23 Click Programs or All Programs Lexmark 9500 Series . 24 Click Wireless Configuration Utility . Note: You may be prompt ed to connect the printer to the computer again using the in stallation cable as part of the setup proces s.
Switching from a wired (Ethernet) c onnection to a wireless connection 1 Press to turn off the printer. 2 Remove the Eth ernet cable from t he printer. 3 Press to turn on the printer. 4 Run the wireless setup application. For more informat ion, see “Ru n the Wireless Configuration Utility” on page 202.
Switching between a USB connection and a wired (Ethernet) network connection Switching from a USB connection to a wired (Ethernet) connection 1 Remove the USB cable from the computer, and then from the p rinter. 2 Insert one end of the Eth ernet cable into the Ethern et port of the prin ter.
Switching from a wired (Ethernet) connection to a USB connection 1 Insert one end of the USB cable into the USB port of the printer. 2 Insert the other end of the USB cable into a USB port on the computer. 3 On your computer, do one of the following: In Windows Vista: a Click Control Pane l .
Sharing a printer in a Windows environment 1 Prepare the computers to share the print er. a Make all comp uters printing to the printer acce ssible through Network Neighborhood by enabling File and Print Sharing. See the Windows documentation for in structions on enabling File and Print Sharing.
Configuring a network printer manually 1 From the printer control panel, press or repeatedly until Setup is highlighted. 2 Press . 3 Press or repeatedly until Network Setup is hig h lighted. 4 Press . 5 Press or repeatedly until TCP/ IP is highlighted.
Loading paper and original documents Loading various paper types in Tray 1 Loading paper in Tray 1 Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you foll ow the instructions that came with it.
2 Move the paper guides to the sides of Tray 1. 1 2 3 Note: If you are loading A4- or legal-size paper, squeez e the lever and pull to extend the t ray. It is unnecessary to extend the tray fo r paper sizes shorte r in length than A4 or l eg al , s uc h a s le tt e r- siz e p ap er .
4 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. 2 3 1 5 Insert Tray 1. Note: The tray cannot be completely inserted so it is flus h with the printer front if you extende d the tray to accommodate A4- or legal-si ze paper.
Paper capacities for Tray 1 Load up to Make sure 150 sheets of plain paper • The paper is designed for use with inkjet printers. • The paper guides rest ag ainst the left, right, and bottom edges of the paper.
Load up to Make sure 10 envelopes • The envelopes are designed for use with inkjet printers. • The printable side of the envelopes fac es down with the flap to the left as shown. • You load the envelop es in the center of the tray as indicated by the icon.
2 Move the paper guides to the sides of Tray 1. 1 2 3 3 Use the envelope icon and th e 10 x 15 cm (4 x 6 in.) phot o card outline on the bottom of Tray 1 to help you position envelopes or photo cards in the tray. Note: Do not mix paper types in the tray.
5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo cards. 2 3 1 1 2 3 6 Insert Tray 1. 7 Flip up the paper exit tray stop to catch the envelopes or photo cards as they e xit. Note: Envelopes and photos requir e more dryi ng time.
Loading labels in Tray 1 You can load up to 25 shee ts of labels at a time. 1 Load labels into the paper tr ay with the printab le side facing down and the top of the sheet feeding into the printer first. 2 Make sure: • You load letter- or A4-size label sheets.
3 The paper guide s rest against the left, right, and bottom sides of the car ds. Note: Photo cards require more drying time. Re move each photo as it exits, and al low it to dry to avoid ink smudging. Loading transparencies in Tray 1 You can load up to 50 transparencies at a time.
Loading banner paper in Tray 1 1 Remove the paper tray. 2 Remove any paper from the tray. 3 Push the lever in, and then extend the tray until it is l ong enough to accommodate lega l size paper. 4 Replace the paper tray. 5 Tear off only the number of ba nner pages needed for the banner.
Make sure the print side of the item faces down. For enve lopes, place the flap side of an envelope faceup and on the left side as s hown: Using the automatic paper type sensor The printer is eq uipped with an auto matic paper type sensing device.
2 Move the paper guides to the sides of Tray 2. 1 2 3 Note: If you are loading A4 or legal-size paper, squeeze the lever and pull to exte nd the tray. 1 2 A4 Legal A4 Legal 3 Load the paper.
4 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. 2 3 1 5 Insert Tray 2. 6 Flip up the pap er exit tray stop to catch the paper as it exits. Note: If you loaded A4 or legal-size pap er, pull the paper exit tray st op to extend it fully.
Understanding and using tray linking If your printer has the optional Tray 2 installed, there is a feature called tray linking that lets the printer selec t paper from one tray until it becomes empty, and th en automa tically begin feeding paper from the other tray.
11 Press or u nt i l y o u r e a ch t h e p a p e r t y pe l o a d e d i n T r a y 2 . T h e t y pe s h o u l d b e t h e sa m e t y p e l o ad e d i n t o T r a y 1. If you want, you can select Auto Detect . 12 Press or repeatedly until Tray Linking is highlighted.
Load up to Make sure 50 transparencies in letter or A4 size • You load letter- or A4-size transparencies. • You remove any paper backing sheets from t he transparencies before loading. • The paper guides rest ag ainst the left, right, and bottom edges of the transparencies.
From here You can Type - Tray 2 Specify the type of paper loaded in Tray 2. Appears when Tray 2 is installed. Tray Linking Set tray linking off or to automatic (on). Copy Source 1 Specify the source, Tr ay 1 or Tray 2, for the job. Photo Source 1 Specify the sour ce, Tray 1 or Tray 2, for the job.
3 Place the original document facedown on the scanner gl ass in the upper left corner. Th e arrows which surround this corner remind you of the proper placement . Note: Photos should be loaded as shown. 4 Close the top cove r to avoid dark edges on the scanned image.
Loading original documents into the Automatic Document Feeder You can load up to 50 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing. You can load A4, letter, or legal si ze paper into the Automatic Docum ent Feeder.
Load up to Make sure 50 sheets of: • Custom paper • Pre-punched paper • Reinforced edge co pier paper • Preprinted forms • Letterhead paper • The document is loaded text side up. • The paper guide is against the edge of the paper. • The paper size fits within these dimensions: Width: – 210.
Printing Printing basic documents Printing a document 1 Load paper. 2 With a document open, click File Print . 3 Click Properties , Preferences , Options , or Setup .
Printing a Web page You can use the Toolbar to create a prin t er-friendly version of any Web pa ge. A 1 Load paper. 2 Open a Web page using Microsoft Internet Explore r 5.5 or later. 3 If you want to check or change your print settings: a From the toolbar area, click Lexm ark Page Setup .
4 Click Photos . The Fast Pics dialog appears. 5 If you want to print all the photos or images using the same settings, select the size you want, the blank paper size in the print er, and the number of copie s you want. 6 If you want to print one photo or image at a time: a Click the photos or images you do not want to print to deselect them.
3 Click Properties , Preferences , Options , or Setup . 4 From the Print Setup tab, select the n umber of copies to print. 5 If your document contains more than one page, select the Collate Copies check box.
Printing the last page fi rst (reverse page order) 1 Load paper. 2 With a document open, click File Print . 3 Click Properties , Preferences , Options , or Setup . 4 From the Print Setup tab, select Print Last Page F irst . 5 Click OK . 6 Click OK or Print .
Printing using watermarks You can print a doc ument with a shaded watermark of your choice. For example, you can choose to have the word “draft,” printed diagonally across each page behind the text. To set up, define , and use watermarks, do the following: 1 With a document open, click File Print .
• .pdf (Adobe Portable Document Format) • .rtf (Rich Text Format) • .docx (Microsoft Word Open Document Format) • .xlsx (Microsoft Excel Open Document Format) • .pptx (Microsoft Powerpoint Open Document Format) • .wps (Microsoft Works) • .
• Card stock —A very thick paper used fo r printing sturdier items, such as greeting cards. • Iron-On transfer —A type of media th at has a reverse image prin ted on it that can be ironed o nto fabric. Printing envelopes 1 Load envelopes in Tray 1 or one envelop e in the small media feeder.
5 Select the post er size you want to print. The number you select represents the n umber of pages that make up the height and width of the poster. 6 Select Print Crop Marks if you want each page of the poster t o show crop marks, whic h provide assistance in aligning the pages to create a poster.
7 From the drop-down menu, select the number of Sheets per bundle . Note: A bundle is a set number of sheets of paper folded together. Th e printed bundle s are stacked, one on top of the other, keeping the correct page order. The stacked bundles can be bound to make a booklet.
Printing iron-on transfers 1 Load up to 10 iron-on transfers. Note: Do not force iron-on tran sfers into the printer. 2 With an image open, click File Print . 3 Click Properties , Preferences , Options , or Setup . 4 From the Media Type drop-down box on the Print Setup tab, select Iron-on Transfer .
2 Remove all paper from Tray 1. 3 Move the paper guides as though you were loading legal-size paper. 4 Squeeze the l ever and pull to extend the tray to legal size. 1 2 A4 Legal A4 Legal 5 Tear off only the number of sheets n eeded for th e banner (up to 20 sheets).
Printing on both sides of the paper (duplexing) Understanding the two- sided printing function The printer has a built-in duplex u nit that lets you print on both sides of the paper automatically. This function is also known as two-sided printing or duplexing.
Select To Topflip Print the two-sided pages so they read like the pages of a legal pad. 1 2 Extend dry time Allow the ink to dry f or a longer than normal time on one side of the paper before the page goes back into the automatic duple x unit for printing on the other side.
Printing on both sides of the paper (duplexing) manually If you want to print a two-sided (duplex) document on a size or type of paper other than plain letter- or A4-size paper, you must use the manual du plex method.
Changing printer settings Saving and deleting print settings 1 With a document open, click File Print . 2 Click Properties , Preferences , Options , or Setup . The Print Setup tab appears. 3 Make necessary adjustments to any of the settin gs under the Print Setup tab, including those in the Paper Options, Orientation, Copies sections.
4 Press . 5 After changing values, press to save your selections as the default sett ings. From here You can Set Time Set the current time by using the keypad numbers. Set Date Set the curren t date by using the keypad numb ers. Paper Handling Change settings related to the loading of paper in the paper tray or trays.
Understanding the Print Files Options menu The Print Files Options menu is for prin ting files (rather than photos) from a memory card or flash drive. The menu lets you specify the paper size and paper typ e for the docu ments you want to print.
5 Press . 6 If your printer is connected to a ne twork, the following message appears: Also reset all ne twork settings to factory defaults? 7 Press or to select Yes or No. 8 Press . Note: If you choose to rese t the network settings, you must go through the network setup process again to rejoin your networ k.
3 If the printer does not read the Blue tooth adapter, remove and reinsert it. Warning—Potential Damage: Do not touch cables, the Bluetooth adapter, or the print er in the area shown while actively printing from the Blue tooth-enabled device . A loss of data can occur.
Printing using Bluetooth You can print photos from a Bluetooth- enabled device such as a camera phone using a Bluetooth adapter. 1 Load phot o paper with t he glossy or printable side facing down. (If y ou are not sure which side is the pri ntable side, see the instructions that came with the paper.
Understanding the Bluetoot h Default Settings menu 1 From the control panel, press or repeatedly until Setup is highlighted. 2 Press . 3 Press or repeatedly until Change Bluetooth Default Settings is highl ighted. 4 Press . 5 After making your choices, press to save your selections as the default settings.
Working with photos Retrieving and managing photos Inserting a memory card 1 Insert a memory ca rd. • Insert the card with the brand name label fac ing up.
2 Wait for the light loc ated near the top memory card slot on the print er to come on. The light blinks to indicate the memory card is being read or is transmitting data.
If the printer does not read the f l ash drive, remove and reinsert it. Warning—Potential Damage: Do not touch cables, any network adapte r, the flash drive, or the printer in the area shown while actively printing, readin g , o r w r i t i n g f r o m t h e fl a s h d r i v e .
From here You can View Slidesho w • View a slideshow of photos. • Select a photo or photos for printin g. Save Photos Choose to save photos to a computer or flash drive. Change Default Settings Choose default settings for photo size, layout, quality, and paper handling.
Transferring photos from a memory device to the computer using the control panel If the printer is connected directly to a computer, or connected to a comput er through a wireless network connection, you can transfer photos from a memory card or flash drive to the computer.
Transferring selected photos from a memory card using the computer 1 Insert a memory card into the printer with the brand name label facin g up. The Productivity Studio software laun ches automatically on your computer. Note: For a wireless network connection, you must first open the application and th en select the printer you want to use.
8 If you want to save the photos in a folder other than the default folde r: a Click Browse . b Select the fo lder you want. c Click OK . 9 If you want to assign a prefix to all of the photos yo u just transferred, select th e check box and enter a name.
Changing the Productivity Studio searched folders preferences 1 From the desktop, double-cl ick the Productivity Studio icon. 2 From the Tools menu, click Preferences . 3 Click Searched Folders . 4 If you want to exclude syst em folders when looking f or photos, select Ignore system fold ers .
6 Press to select a photo for editing and printing. 7 Press . 8 Press to sele ct Edit Photo . From here You can Brightness Adjust the brightness of a photo. Rotate Rotate a photo in 90-degre e incremen ts clockwise or coun terclockwise. Crop Crop a photo.
5 Press to select a photo. 6 Press . 7 Press to sele ct Edit Photo . From here You can Brightness Adjust the brightness of a photo. Rotate Rotate a photo in 90-degree increments clockwise or c ounterclockwise. Crop Crop a photo. Auto Enhan ce Enhance a photo automatically.
4 Select Photo Size to s e l ec t f r o m a l is t o f defined photo sizes, or click Custom Size to enter a differen t photo size. Note: If you selected Photo Size , you can click Rotate to rotate yo ur photo 90 degrees clockwise. 5 If you selected Custom Size , e nter the width and h eight for your custom-size photo.
Enhancing a photo The Enhance feature let s you make subt le adjustments to th e brightness, contrast, and sharpness of an image. 1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit. 2 With an image open, click the Enhancements tab.
7 From the Preview area of the screen, you can see the imag e as it will look with the Image Enhancement settings you have chosen. You can apply more or less contrast, flas h fill, or sharpness to further alter the image. If you do not like the results with the automatic settings, try select ing the manual settings.
3 Click Brightness/Contrast . 4 Adjust the brightness an d contrast settings. Y ou can preview th e changes to the im age by comparin g the Before and After preview panes at the top of the window. 5 Click OK to accept your changes, or click Cance l to reje ct them.
Printing photos Printing a photo or selected photos 1 Load photo paper in Tray 1 or in the small media feeder. Note: Load the photo paper with the glossy or printable side facing down. (If you are no t sure which side is the printable si de, see the inst ructions th at came with the paper.
5 Press . 6 Press or to select the number of photos to be printed on a page. 7 Press . 8 If you want to adjust the print settings: a Press . b Make your selections using the control panel buttons.
13 Load photo paper in Tray 1 or in the small media feeder. Note: Load the photo paper with the glossy or printable side facing down. (If you are no t sure which side is the printable si de, see the inst ructions th at came with the paper.) 14 Press to print your photos.
Notes: • Make sure the PictBridge-enabled di gi tal camera is set to the correct USB mode. If the camer a USB selection is incorrect, the camera will be detected as a USB st orage device, or an error me ssage will be displayed on the control panel of the printer.
7 Press or to p review the photos. 8 Press to print. Note: To prevent smudging or scratch ing, avoid touching th e printed surface with your fin gers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacki ng, displaying, or storing.
5 From the Quality drop-down li st, select a copy quality. 6 From the Paper Size in Printer drop -down list, select the paper size. 7 From the Paper Type in Printer drop-down li st, select the p aper type 8 To select multiple prints of a photo, or to select photo sizes other than 10 x 15 cm (4 x 6 in.
Paper sizes supported Dimensions Greeting cards 4 x 8 inches (10.16 x 20.32 centimeters) 12 Click Print Now . 13 If you want to e-mail your photo greeting card, click E-mail your Photo Greeting Card from the Share tab. 14 From the Send Quality and Speed area of the screen, select the image size.
Copying Making a copy You can make a copy using the Automatic Document Feeder or the scanner glass. Use the scann er glass for copies requiring optimal reproduction. 1 Load paper. 2 Load an original document faceup in to the Automatic Document Feeder (ADF ) or facedown on the scanner glass in the upper left co rner.
From here You can N-Up Choose how many pages to print on a sheet of paper. You can choose one, two, or four pages per sheet. Layout Choose how many copies of an image to print on a page. You can choose one, four, nine, or 16 per page. Original Size Specify the size of the document be ing copied.
Making a color or black-and-white copy 1 Load paper. 2 Load an original document faceup in to the Automatic Document Feeder (ADF ) or facedown on the scanner glass in the upper left co rner.
7 Press . 8 Follow the instructions on the co ntrol panel display of the printer. Warning—Potential Damage: Do not touch the paper while the printer is actively printing. Copying photos 1 Load phot o paper with t he glossy or printable side facing down.
4 Select Photo . 5 Click Start . The photo appears in the right pane. 6 From the Quality drop-down list, select the copy quality. 7 From the Paper Size in Printer drop -down list, select the paper size. 8 From the Paper Type in Printer drop-down li st, select the p aper type.
Making a copy lighter or darker 1 Load paper. 2 Load an original document faceup in to the Automatic Document Feeder (ADF ) or facedown on the scanner glass in the upper left co rner. Note: Do not load postcards, photos, small item s, transparencies, photo paper, or thin media (such as magazine clippings) into the Automatic Document Feeder (ADF).
6 Press or repeatedly until Coll ate is highli ghted. 7 Press or to choose On . 8 Press . If you loaded the original document in the Automatic Doc ument Feeder (ADF), the printer prints the copies.
Copying multiple pages on one sheet (N-Up) You can fit multi ple pages of separate images or pages on one sheet of paper. The scanned images are rot ated and resized to f it on the printed page. 1 Load paper. 2 Load an original, multiple-p age document faceup into the A utomatic Do cument Feeder (ADF), with the fir st page on top.
8 Press to previe w the output. 9 Press to adjust the settings. 10 Repeat step 8 to step 9 as needed. 11 Press to save your se ttings temporarily. 12 Press . Canceling a copy job You must have started a copy job to complete this task. 1 Wait for the Copy Mode sc reen to appear.
Scanning Scanning a document 1 Make sure the printer is connected to a computer , and both the printer and the computer are on. 2 Load an original document faceup into the Automatic Do cument Feeder (ADF) or facedown on the scanner glass.
From here You can Scan to Choose the computer receiving the scan, if there is more than one computer connected to the pr inter. Color Choose to scan your document in color or black and white. Quality Choose a scan quality: 150 dots per inch (dpi), 300 dpi, or 600 dpi.
Scanning a document using the computer 1 Load an original document f acedown on the scanner glass. 2 From the desktop, double-cl ick the Productivity Studio icon. 3 Click Scan . 4 Select the Docume nt option. 5 Click Start . The scanned document is loaded into your default word processing application.
5 Select the Photo or Several Photos option. 6 Click Start . You can edit the scanned image. Scanning a photo to Work with Documents and Photos 1 Load a photo facedown on the scanner glass. 2 From the desktop, double-cl ick the Productivity Studio icon.
Scanning in color or black and white 1 Make sure the printer is connected to a computer , and both the printer and the computer are on. 2 Load an original document faceup into the Automatic Do cument Feeder (ADF) or facedown on the scanner glass.
9 Click Create PDF . 10 If you want to save the scanned image se parately, make your selections and click Save . Otherwise, click Cancel when the Photo Save options appear. The software prepares your PDF and opens a Save dialog. 11 Enter a file name for your PDF and select a storage location.
4 Press . 5 Press or repeatedly until the computer to which you want to scan is highlighted. 6 Press . If you set a PIN during network setup and are being asked for it: a Enter the PIN, select a digit location, and select a value for that digit. b Press .
Scanning clear images from magazines or newspapers Use the descre ening feature t o help remove wavy patter ns from images scanned from magazines o r newspapers. 1 Make sure the printer is connected to a computer , and both the printer and the computer are on.
Adding a new scanned image to an e-mail message 1 From the desktop, double-cl ick the Productivity Studio icon. 2 Place the image facedown on the sca nner glass, and close the top cover. 3 Click E-ma il . 4 Click Start . The imag e is scanned. 5 From the Send Quality and Speed area of the screen, select the image size.
3 Click E-mail Screen . • Click Remember my last selection to use the photo size you selected in your most recent e-mail message. • Click Original Size (Good for Printing) to send photo attachment s at their original size. • Click Reduced to: 1024 x 768 (Good for Full-screen Viewing) to send photo attachments at 1024 x 76 8 pixels.
Faxing using the control panel Sending a fax using the control panel Sending a fax using the control panel This is the best way to send a fax if you are faxing documents th at are already printed. 1 Make sure the printer is on and is connected to a working phone lin e.
4 Enter a fax number using: Method How to The text box Enter a fax number using the keypad. Notes: • You can include a calling card numb er as part of the fax number . • A fax number can include up to 64 numbers, commas, periods, and/or the symbols * or #.
Method How to On Hook Dial On Hook Dial is a manual dialing fe ature that lets you dial a telephone number while listenin g to the call t hrough a speaker on the printer. It is useful when you must navigate through an automated answering system or enter a calling card n umber before sending your fax.
Sending a broadcast fax at a scheduled time You can send a fax to a combination of up to 30 people or groups at a time you choose. 1 Make sure the printer is connected to a working telephone line. 2 Load an original document faceup into the Automatic Do cument Feeder (ADF) or facedown on the scanner glass.
Receiving a fax using the control panel Receiving a fax manually 1 Make sure the printer is on and is connected to a working telephone line. 2 Make sure that the Auto Answer function is off. Note: An indicator, resembling a te lephone handset wit h the word FAX under it, is shown in the top left corner of the display when Auto Answer is on.
Using Caller ID from the control panel Caller ID is a service provided by some telephone compan ies that identifies the telephone number (and possibly the name) of the person who is calling. If you subscribe to this service, it works with the printer.
Forwarding faxes Use the fax forwarding feature if you are going to be away, but still want to receive your faxes. There are thre e fax forwarding values or settings : • Off —(Default) • Forward —The printer sends the fax to the designated fax n umber.
Customizing dial settings using the control panel Understanding the Fax Mode menu 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 After making your choices, press to save your selections as the default settings. From here You can 01) Enter a fax number or group of numbers to send a fax.
From here You can Speed Dial Phon e Book Access the Phone Book menu. For more inform ation, see “Understanding the Phone Book menu” on page 160. History and Reports Access the History and Reports me nu. For more information, see “Understanding the History an d Reports menu” on page 160.
From here You can Print Fax Activity History Print a report detailing the last 40 faxes sent and received. Confirmation Determine when to print a report of a fax transmission.
Understanding the Dialing and Sending menu Use this To Your Fax Number Enter your fax number by using the keypad. This number is shown on the cover pa ge of outgoing faxes. Your Fax Name Enter the name of the printer by using the keypad. This name is shown on the cover page of outgoing faxes.
From here You can Blocked Fax Add Entry Add entries to your Block List by using the control panel and keypad buttons. Print Blocked Fax List Print the contents of your Block List. Using the control panel phone book The phone book is a directory of Speed Dial entries (1–89) and Group Dial entries (90–99).
Setting up a dialing prefix You can add a prefix of up to eight characters to th e be gin ning of each number dialed. Characters can include numbers, commas, and/or the symbols * or #. 1 From the control panel, press or repeatedly until Fax is highlighted.
Setting up to fax while behind a PBX If the printer is being used in a business or office, it ma y be connected to a Private Branch Exchange (PBX) telepho ne system. Ordinarily, when dialing a fax numbe r, the printer waits to re cognize the dial tone and then di als the fax number.
Managing faxes using the control panel Setting up a fax footer 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 Press or repeatedly until Fax Setup is highlighted. 4 Press . 5 Press or repeatedly until Fax Printing is highlighted.
4 Press . 5 Press or repeatedly until History and Reports is highlighted. 6 Press . 7 Press or until you reach Report . 8 Press or repeatedly until the typ e of report you want to print ap pears. 9 Press to print the report and ex it. Printing the Fax Settings List 1 From the control panel, press or repeatedly until Setup is highlighted.
h Press or repeatedly until On appears. i Press to save and exit. 2 To add each fax number you want to block: a From the control panel, press or repeatedly until Fax is highlighted. b Press . c Press or repeatedly until Fax Setup is highlighted. d Press .
Faxing using the computer Sending a fax using the computer Sending a fax using the software This is the best way to send a fax if you also want to save a copy of it on your computer. 1 Load an original document f acedown on the scanner glass. 2 From the desktop, double-cl ick the Productivity Studio icon.
2 When the Fax Solutions Software appears, as shown, use t he “I Want To” menu to: • Send a fax. • Adjust the Speed Dial list and other fax settings. • View and use the p hone book, so you can add new contacts or groups, edit or delete contacts or groups, and add contacts or groups to Speed Dial lists.
3 From the “I Want To” menu, click Adjust speed dial list and other fax settings . 4 Click the Ringing and Answering tab. 5 From the “Automatically answer in co ming calls as a fax” area, select On from the Auto Answer drop-down list.
Forwarding faxes Use the fax-forwarding feature if you are going to be away but still want to receive your faxes. There are three fax-forwarding settings: • Off —(Default) • Forward —The printer sends the fax to the designated fax n umber. • Print & forward —The printer prints the fax and then sends it to the designated fax num ber.
Use this To Add Contact to Speed Dial list Add a phone book entry to your Speed Dial or Group Dial list. Note: For more in formation on how to se t up multiple Speed Dial and/or Group Dial entr ies, see “Setting up Speed Dial” on page 174. Adding a contact to a phone book 1 From the desktop, double-cl ick the Productivity Studio icon.
Setting the number of rings before receiving a fax automatically 1 From the desktop, double-cl ick the Productivity Studio icon. 2 From the Welcome Scre en, click Fax History and Settings . 3 From the “I Want To” menu, click Adjust speed dial list and other fax settings .
Managing faxes using the computer Customizing settings u sing the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settin gs apply to the faxes you se nd or receive. 1 From the desktop, double-cl ick the Productivity Studio icon.
4 Click each tab, and ch ange the settings as needed . Tab Options Dialing and Sending • Select the telephone line fo rmat you want to use. • Enter a dialing prefix. • Select a dialing volume. • Enter your name and fax number. Notes: – You can include a calling card number as part of the fax number.
Changing user information on a fax cover page 1 From the desktop, double-cl ick the Productivity Studio icon. 2 From the Settings area of the Welc ome Screen, click Fax History and Settings . 3 From the “I Want To” menu, click View cover pages . 4 Click Change your personal informat ion that appears on this page .
Maintaining the printer Understanding the Maintenance menu The Maintenance menu lets you check ink levels an d handle var ious tasks related to print cartridges. 1 From the control panel, press or repeatedly until Maintenance is highlighted. 2 Press .
3 Close the black c artridge carrier lid. 4 Remove the tape from the back and bottom of the color ca rtridge, and insert the cartridge in the right carrier. Warning—Potential Damage: Do not touch the gold contact are a on the back or the met al nozzles on the bottom of the cartridge.
Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner unit. The print cartridge carrier moves and stops at th e loading position, unless the printer is busy. 3 Press down on th e cartri dge carrier latch to raise the c artridge carrier li d.
If you believe you purchased a new, genuine Lexmark print c artridge, but the Out of Original Lexmark Ink message appears: 1 Click Learn More on the message. 2 Click Report a non-Lexmark print cartridge . To prevent the message from appearin g again for the indicated cartridge(s): • Replace your cartridge(s) with new Lexmark print cartridge(s).
If you aligned the cartri dges to improve print quality, pr int your docu ment again. If print qu ality has not improved, clean the print cartridge nozzles. Cleaning the print cartridge nozzles 1 Load plain paper. 2 Press or repeatedly until Maintenance is highlighted.
4 Using another clean section of the cloth, gently hold th e cloth against the con tacts for about three seconds, and then wipe in th e direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and co ntacts dry completely.
Removing the printer from the Tray 2 base If you need to move the printer to a di fferent location, be sure you first remo ve the printer from the Tray 2 b ase. This helps to avoid damaging the printer and the base. To safely move the pr inter and the optional Tray 2, f ollow these precaut ions: • Keep the printer in an uprigh t position.
4 Wipe only the outside of the printer, making sure to remove any in k residue that has accumulated on the paper exit tray. Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper tray and paper exit tr ay are dry before beginning a new print job.
Paper Paper size Lexmark Photo Paper • Letter • A4 • 4 x 6 in. • 10 x 15 cm Lexmark PerfectFinish Photo Paper • Letter • A4 • 4 x 6 in. • 10 x 15 cm • L Note: Availability may vary by country or region.
Troubleshooting If you set up your printer on a wireless network, make sure: • The wireless network is working properly. • The computer and printer are both connected to the same wireless net work. • The printer is within the range of the wireless network.
D ISCONNECT AND RECONNECT THE POWER CORD 1 Disconnect the p ower cord from the wall outlet , and then from the print er. 2 Plug the cord all the way into the power sup ply on the printer. 1 2 3 Plug the cord in to a properly grounded electrical ou tlet that other electr ical devices have been using.
R EINSTALL THE SOFTWARE 1 Turn off and then restart your computer. 2 Click Cancel on all New Hardware Found screens. 3 Insert the CD, and then follow the instructions on the computer screen to reinstall the software. R ECONNECT POWER SUPPLY 1 Press to turn the printer off.
R ELOAD PAPER Remove and then load paper. C HECK INK Check the ink levels, and install ne w print cartridges if n ecessary. C HECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have be en removed. 1 2 3 Reinsert th e cartridg es.
Solving printer co mmunication problems The printer and the comp uter cannot exchange dat a. You must establish bidirectional communication between the printer and the computer. For more information, see “Bidirectional co mmunication is not established” on page 222.
Enabling the USB port To confirm that the USB port is enabled on the computer: 1 Open the Device Manager. In Windows Vista: a Click Control Pane l . b Click System and Maintenance System . c Click Device Manager . In Windows XP: a Click Start .
Network troubleshooting Wireless network troubleshooting Check your security keys A security key is like a password. All devices on th e same network must share t he same security key. Note: Make sure you copy down the security key exactly, includin g any capital letters, and st ore it in a safe place for future reference.
6 Press . The name of the network (SSID) that the printer is conn ected to is displayed. 7 Make sure that the name of the network to which the printer is connected is the same as the n ame of the network to which your computer is connected.
C HECK YOUR ADVANCED SE CURITY SETTIN GS • If you are using MAC address filtering to limit access to your wireless network, you must add the printer MAC address to the list of addresses allowed to connect to your wireless access poin t (wireless router).
Wi-Fi indicator light is blinking orange during installation When the Wi-Fi indic ator light is blinking orange, it indicat es that the printer has been se t up for wireless ne tworking but cannot connect to the network for which it has been co nfig ured.
Notes: • If you change network settings, change th em on all th e network devices before chan ging them for the wireless access point (wireless router).
• Your wireless network is using a unique network name (SSID) . If not, it is possible that the printer/print server is communicating over a di fferent, nearby network that uses the same network name. • The computer you are using is connected to the same wireless network that the printer is on.
T RY ADJUSTING EXTERNAL ANTENNA S Generally, antennas work best if they are pointing straight up. You may find , however, that reception improves if you experiment with different angles for your printer and/or wireless rout er (wireless access point) antennas.
Notes: • If you change network settings, change th em on all th e network devices before chan ging them for the wireless router (wireless access point).
2 Click Programs or All Programs Lexmark 9500 Series . 3 Click Wireless Configuration Utility . 4 Follow the instructi ons on the computer sc reen, and enter th e new network nam e when prompted. Ping the access point 1 If you do not already know it, find the IP addr ess of the wireless access point (wireless router).
3 Press Enter . 4 If the printer responds, you will see several lines appear that start with “Reply from”. Turn off and restar t the printer, and then try resending your p r int job. 5 If the printer does not respond, you will see “Request timed out.
Print troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera M AKE SURE PAPER SI ZE IS SET C O RRECTLY The printer issues the Paper or Photo Size Error when your chosen photo size does not m atch the paper size that is set.
C HECK PRINT CARTRIDGES If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see “Aligning print car tridges” on page 181. If print quality has not impro ved, continue to step 2.
• Envelopes • Iron-on transfers Note: Transparencies may take up to 15 minutes to dry. U SE A DIFFERENT BRAND OF PAPER Each paper brand accepts ink differentl y and prints with color variations. If you are printing photos or other high-quality images, for best re sults use Lexmark Perfec tFinish Ph oto Paper or Lexmark Photo Paper.
3 Press or repeatedly t o choose Resize . 4 Press or rep eatedly to choose Borderless . 5 Press . 6 Press , or press to save settings. S ELECT THE B ORDERLESS PHOTO FEATURE ( WHEN PRINTING PHOTOS ) 1 From the control panel, press or repeatedly to u ntil Photo is highligh ted.
S ELECT A LOWER PRINT QUALITY 1 With a document open, c lick File Prin t . 2 Click Properties , Preferences , Options , or Setup . The Print Setup tab ap pears. 3 Select a lower print quality. For ex ample, you migh t want to select No rmal if you have been using Best.
Photo smudges or scratches To prevent photo smudging or scratching, avoid touching th e printed surface with your fi ngers or sharp objects. For best results, remove each printed sheet i ndividually from the pape r exit tray, and allow the prin ts to dry at least 24 hours before stacking, displaying, or storing.
Ink levels seem to go down too quickly These are possible solutions. Try one or more of the following: A RE YOU PRINTING PHOTOS OR DO CUMENTS WITH A LARGE NUMBER OF GRAPHICS ? Because photos and graphics require mo re ink than text documents do, in k usage increases when you print photos or graphics.
M AKE SURE THE T RUE T YPE FONT IS AVAILABLE ON TH E COMPUTER The font you are trying to print may not be available in t he program font selection box. Not all fonts are designed to be printed; make sure the font is a Tru eType fo nt. See the program documentation for more information.
Page prints with different fonts M AKE SURE THE CORRECT PRINTER IS SELECTED When printing from an application, make sure the selec ted printer is the correct printer you want to use to print your job. It is useful to have the defaul t printer set to be th e printer you use most often for printing.
D O YOU NEED TO ALIGN THE PRINT CARTRIDGES ? The cartridges may be out of alignment. 1 Do one of the following: • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start . 2 Click Programs or All Programs Lexmark 9500 Series .
3 Select one of the following settings: • Autom atic for the printer to determine the quality and speed according to the media type. • Quick Print for reduced print quality and faster print speed. • Normal for good print quality and average print speed.
White lines appear in gra phics or solid black areas These are possible solutions. Try one or more of the following: A DJUST THE QUALITY SETTING ON THE P RINT S ETUP TAB IN P RINTING P REFERENCE S • For excellent print quality and reduced print speed, select Best .
3 Make sure: • Set as Default Printer is selected. • Pause Printing is not selected. • Use Printer Offline is not selected. Settings are not saved These are possible solutions. Try one or more of the following: C HANGE TIME - OUT SETTINGS If you press to select a setting, an * appears next to the select ed setting.
C HECK THE USB CONNECTION 1 Check that the USB cable is connect ed to the comput er. The USB port on th e back of the computer is marked by the USB symb ol. Plug the long, flat end of the USB cable into this port . 2 Make sure that the smaller, more square end of th e USB cable is plugged into the back of the printer.
I S THE PROBLEM WITH THE PR OGRAM ? Try printing a different image. If it prints c orrectly, the prob lem may be wi th the program you are using. For more information, see the program documentation. Printing a test page 1 Do one of the following: • In Windows Vista, click .
T RY PRINTING A TEST PAGE AGAIN 1 Do one of the following: • In Windows Vista, click Control Panel . • In Windows XP or 2000, click Start . 2 Click Programs or All Programs Lexmark 9500 Series . 3 Click Solution Center . 4 Click the Maintena nce tab.
M AKE SURE THE CABL E IS NOT DAMAGED OR LOOSE Make sure: • The USB cable is not damaged. • The light is on. Printer is plugged in but does not print These are possible solutions. Try one or more of the following: M AKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER Try printing a test page .
• The printer is shown as Shared in the Printer folder on Windows Vist a, or the Printers and Faxes folder in Windows XP, o r the Printers folder in Windo ws 2000 on the host computer. C HECK THE PRINTER STATUS Windows Vista users: 1 Click Contr ol Panel Printer (under Hardware an d Sound).
6 Select Local Port , and then click the New Port button. 7 Type the Universal Naming Conven tion (UNC) Port name, wh ich consists of the server name and the distinctive printer name. The name should be in the form serverprinter . 8 Click OK . 9 Click Close .
Updating the printer software The printer software needs to be updated to run properly. 1 Start Windows. 2 When the desktop appears, insert th e software CD for Windows. The installation screen appears. 3 Click Inst all . 4 When the Existing Printer Dri ver Found dialog box appears, select Update the existing driver software .
• Transparencies or photos contain white lines • Glossy photo paper or transparencies stick togeth er Cannot print from digital camera using PictBridge These are possible solutions. Try one or more of the following: E NABLE P ICT B RIDGE PRINTING FROM CAMERA Enable PictBridge printing on the camera by selecting the correct USB mode.
7 Press or until On appears. 8 Press . M AKE SURE YOU TYPE IN THE CORRECT PASS KEY If you set Security to High , you must type in the pass key from an other Bluetooth-enab led device. Consid er setting Security to Low to eliminate the need for a pass key: 1 From the control panel, press or repeatedly until Setup is highlighted.
Duplex unit does not operate correctly These are possible solutions. Try one or more of the following: C HECK PAPER SIZE AND TYPE Check the paper size and type to make sure the paper is supp orted by the printer. If you are using automat ic duplexing, use only letter- or A4-size plain pap er.
Paper jam in the printer E JECT THE PAPER AUTOMATICALLY To remove the paper jam, eject the paper: 1 Press and hold . 2 Remove the paper from the pape r exit tray. R EMOVE THE PAPER MANUALLY 1 Press to turn off the pr inter. 2 Firmly grasp the paper, and gently pull it out.
2 Firmly grasp the paper, and gently pull i t out. 3 Close the ADF. 4 Press . Paper or specialty media misfeeds These are possible solutions if pa per or specialty media m isfeeds or skews, or if multiple sheets fe ed or stic k together. Try one or more of the following: C HECK PAPER CONDITION Use only new, unwrinkled paper.
See “Loading paper in Tray 1” on page 70 and its related topics for information about: • Maximum loading amounts per paper type • Specific loading instructions for supported paper and specialty media R EMOVE EACH PAGE AS IT IS PRINTED Remove each page as it exits, and let it dry completely before stacking.
4 Click Printer to look at the drop-down menu. • Make sure no check mark appe ars next to Pause Printing. • If a check mark does not appear next to Set As Defa ult Printer, you must select the correct printer from a list each time you print. Banner paper jams These are possible solutions.
Paper jam in the duplex unit 1 Push down on the duplex latch as you grasp the duplex unit. 2 Pull out the duplex unit. 3 Firmly grasp the paper, and gently pull i t out. 4 Push down on the duplex latch as you reinstall the duplex unit. 5 Press . 6 On your computer, delete or stop the print job, and then try resen ding the print job again.
Paper jam in Tray 1 or optional Tray 2 1 Pull Tray 1 completely out of the printer or pull the op tional Tray 2 complete ly out of its base. 2 Remove the jam: For Tray 1: For Tray 2: 3 Reinstall the tray.
Paper jam in the small media feeder If the jam is visible from the front and there is enough of the envelope or photo card to grasp, to remove the jam: 1 Pull Tray 1 about 50.8 mm (2 inches) out of the printer. 2 Grasp the envelope or photo card and pull it out.
6 Close the rear access door. 7 Align and install the duplex unit cover. 8 Press . Memory card troubleshooting Memory card cannot be inserted These are possible solutions. Try one or more of the following: C HECK MEMORY CARD TYPE Make sure that th e type of memory card you are usin g can be used in the printer.
C HECK TO SEE IF THE MEMORY CARD CONTAINS PHOTOS Insert a memory card that contains photos. M AKE SURE THE USB CABL E IS CONNECTED If the printer is connected to th e computer through a U SB cable: 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB cable into the back of the printer.
Copy troubleshooting Copier does not respond These are possible solutions. Try one or more of the following: C HECK MESSAGES See “Error messages on the co mputer screen” on page 256. C HECK POWER If the light is not on, make sure the power cord is proper ly connected to the printer and to a properly grounded electrical outlet.
A DJUST THE BRIGHTNESS OF THE COPY 1 Load the document facedown on the sc anner glass in the upper left corner. 2 From the control panel, press or repeatedly until Copy is highlighted. 3 Press . 4 Press or repeatedly until Lighter/Darker is highlighted.
Scan troubleshooting Scanner does not respond These are possible solutions. Try one or more of the following: C HECK MESSAGES Resolve all error messages. C HECK POWER If the light is not on, make sure the printer is plug ged in to a prop erly grounded outlet.
Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: C LOSE OTHER SOFTWARE Close all programs not being used. C HANGE THE SCANNING RESOLUTION TO A LOWER VALUE 1 Load an original document facedown on the scanner glass.
C HECK QUALITY OF ORIGINAL DOCUMENT If the quality of the original document is not satisfacto ry, try using a clearer version of the document or image. C HECK DOCUMENT PLACEMENT Make sure the document or photo is loaded facedo wn on the scanner glass in the lower right cor n er.
C HECK THE TELEPHONE WALL JACK 1 Plug a telephone into the wall jack. 2 Listen for a dial tone. 3 If you do not hear a dial tone, plug a different telephone into th e wall jack. 4 If you still do not hear a dial ton e, plug a telephone into a diff erent wall jack.
D O YOU HAVE V OICE M AIL SERVICE ? Voice Mail offered through your local telephone company may disrupt fax tr ansmissions. To enable both Voice Mail and the printer to answer calls: • See “Setting the distinctive ring” on page 173. Setting se lections inc lude single ring , double ring, triple ring, and any ring.
4 Check to see if On is selected. 5 If not, press or until On appears. 6 Press to save. C HECK INK Check the ink levels, and install a new print cartridge if necessary. M AKE SURE F AX F ORWARDING IS NOT SELECTED 1 From the control panel, press or repeatedly until Fax is highlighted.
5 Press or repeatedly until Dialing and Sending is highlighted. 6 Press . 7 Press or repeatedly until you reach Dial Prefix . 8 To change the setting, press or repeatedly until Create appears. 9 Press . 10 Enter the prefix to be dialed b efore each teleph one number.
C HECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have be en removed. 1 2 3 Reinsert the print cartridges. Received fax has poor print quality These are possible solutions. Try one or more of the following: R EVIEW CHECKLIST FOR SENDER • Check that the quality of the orig inal document is satisfactory.
Notes: • The lower the transmission speed, the lo nger it will take your fax to print. • This solution will redu ce the speed for f uture faxes until you reset the transmission speed.
Notes: • 2400 bps is the l owest transmission speed • The lower the transmission speed, the lo nger it will take your fax to print. • This solution will redu ce the speed for f uture faxes until you reset the transmission speed. Phone Line Busy These are possible solutions.
Phone Line Error These are possible causes and solutions. Try one or more of the following: R EVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Ce rtain devices can be connected to th e printer so that digital t elephone services can be used.
3 Press . 4 Press or repeatedly until Fax Setup is highlighted. 5 Press . 6 Press or repeatedly until Dialing and Sending is highlighted. 7 Press . 8 Press or repeatedly until Dial Method is highlighted.
No Answer These are possible solutions. Try one or more of the following: U SE PHONE LINE CHECKLIST • Resend the fax. There may have been a problem with the qualit y of the telephone line connect ion. • Place a test call to the teleph one number t o which you wa nt to send a f ax to make sure that it is wor king correctly.
Conversion Failed A TTACHED FILE COULD NOT BE READ OR IS INVALID Make sure the file: • Is in an accessible location. • Has the appropriate security pe rmissions and is not read-only.
U SE NEW PAPER Load only plain, unmarked paper for aligning the cartridge. The printer will read any markings on used paper, which could cause the alignm ent erro r message to appear. Cartridge Error (1102, 1203, 1204, or 120F) 1 Remove the print cartridges, a nd close th e cartrid ge carrier lids.
Clear Carrier Jam R EMOVE ANY OBSTRUCTIONS 1 Raise the scanner unit. 2 Remove any objects bloc king the path of the print cartr idge carrier. 3 Make sure the cartridge carrier lids are closed. 4 Close the scanner unit. 5 Press . Cover Open Make sure that the scanner unit is closed.
8 If the error: • Does not reappear, the problem has been correct ed. • Reappears, replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner unit. Left Cartridge Incorrect / Right Cartridge Incorrect 1 Remove the indicated print cartridge and close the cartridge carrier lid.
3 Click Adjust speed dial list and other fax settings . 4 Click the Dialing and Sending tab. 5 From the “Sending options” area, select After Dial from the “When to scan document” section. 6 Click OK . 7 Resend the fax. Could not detect a proof sheet The document placed on the scanner gl ass is not a valid proof sheet.
Please remove the camera card. The printer can read either a PictBridg e-enabled digital camera or a memory car d, but not both at the same time. 1 Remove both the PictBridge-enabled digital camera and the memory card. 2 Reinsert only one of the devices mentioned above.
N O IMAGES HAVE BEEN SELECTED FOR PRINTING Make sure that you have se lected images for printing. N O PHOTO SIZE OR PAPER SIZE SELECTION HAS BEEN MADE Make sure that you have select ed a paper size or photo size. M ORE THAN ONE PHOTO SIZE OR PAPER SIZE WAS CHOSEN Select only one photo size or paper size.
Left/Right Cartridge Missing ? This message indicates that one of the necessary cartrid ges is missing. You need to install a print cartridge. Communication not available The printer and computer may not be able to exch ange data. I S THE PRINTER RECEIVING POWER ? If is not lit, the printer m ay not be receiving power.
Install a new cartridge. For more information, see “Installing print cartri dges” on page 178. To order a new cartridge, see “Orderin g paper and other su pplies” on page 185. Out of Memory The printer software cannot obtain enough memory to print.
Print File Error To use the Print Files function, your printer must be dire ctly connected to a computer through a USB cable, and both the printer and computer must be on.
Select TWAIN driver You may have more t han one TWAIN dri ver for scanning in stalled on your comp uter. Select from the list the TWAIN driver you want to use. Fax Solutions Software print driver not installed An internal error occurred while genera ting the fax file.
Notices Product information Product name: Lexmark 9500 Series Machine type: 4435 Model(s): W22, W2E Edition notice August 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
Trademarks Lexmark and Lexmark with diam ond design are trademarks of Lexmark International, Inc. , registered in the Un ited States and/or other countries. evercolor and PerfectFinish are tradem arks of Lexmark Intern ational, Inc. TrueType is a trademark of Apple Inc.
Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference -Causing Equipment Standard ICES-003.
Le terme « IC » précédant le numéro de d'accréditation/inscription signif ie simplement que le produit est conforme aux spécifications techniques d'Industry Canada.
Deutsch Hiermit erklärt Lexmark International, Inc., dass si ch das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übri gen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befi ndet. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟ ΥΣΑ Η LEXMARK INTERNATIONAL, INC.
Svenska Härmed intygar Lexmark Internat ional, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskr av och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Noise emission levels The following measurements were made in accordanc e wi th ISO 7779 and reported in confo rmance with ISO 9296.
Federal Communications Commission (FCC) compliance information statement This equipment complies with Part 68 of the FCC rules an d the requ irements adopted by the Adm inistrative Council for Terminal Attachments (ACTA).
The Telephone Consumer Protection Ac t of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax mac hin es, to send any message unless said me ssage clearly.
Notice to users of the Ne w Zealand telephone network The following are special conditions for the Fac simile User Instructions. The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the it em complies with minimum conditions for connection to it s network.
Uso del prodotto in Svizzera Questo prodotto richiede u n filtro toni Billing svizzero, (codice Lexmark 14B5109) , da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È ne cessario utilizzare il fi ltro Lexmark poiché gli imp ulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
Off mode If this product has an off mode which still consumes a smal l a m o u n t o f p o w e r , t h e n t o completely stop product power consumpt ion, disconnec t the power su pply cord from the wall outlet. Total energy usage It is sometimes helpful to calculate the total product en e rgy usage.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances.
This limitati on of remedies al so appl ies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Su ppliers and Remarketers are intended beneficiaries of this li mitation.
1 STATEMENT OF LIMITED WARRANTY . Lexmark warrants that the media (e.g., diskette or compact disk) on which the Software Program (if any) is furnished is free from defects in materials and workmanship under normal use during the warranty period.
6 LIMITATION ON R EVERSE ENGI NEERING . You may not alter, decrypt, re verse engineer, reve rse assemble, reverse compile or otherwise translate the Software Program, except as and to the extent expressly p ermitted to do so by applicable law for the purposes of inter-operab ility, error correction, and se curity testing.
15 CONSENT TO USE OF DATA . You agree that Lexmark, its affiliates, an d agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you.
Networking glossary ad hoc mode A setting for a wireless device that le ts it communicate directly with other wireless devices without an access point or router ad hoc network A wireless network that does not use an access po int AutoIP address An IP address automatically assigned by a network device.
router A device that shares a single Interne t connection with multiple computers or other devices. The basic router controls network traffic. security key A password, such as a WEP key or a WP A pass.
Index A ad hoc wireless network adding a printer using Windows 64 creating using Windows 62 adding contact to phone book 173 adjusting brightness automatically 122, 124 adjusting the hue of a photo 12.
checking printer ports (Windows) 200 checking printer readiness 215 checking your network name (Windows) 200 cleaning exterior of the printer 184 cleaning print cartridge nozzles 182 collating copies .
scanning text for editing 144 scanning using the computer 144 scanning using the control panel 142 duplex unit 22 does not operate correctly 225 duplexing 1 35 automatically 103 extending drying time .
fax settings blocking unwanted chan ges 167 changing using Fax Solutions Software 169 Fax Settings List, printing 167 Fax Setup menu 159 Fax Setup Utility Cover Page tab 175 customizing settings 175 D.
on wireless network (Windows) 59 installing printer on other computers 57 installing printer on wired network (Windows) 61 internal print server resetting to factory default settings 69 Invalid Device.
nothing happens when memory card is inserted 233 notices 262, 263, 264, 266, 267, 268, 269, 270, 271 N-up copying 140 N-up feature 94 O OCR, editing document text 144 On Hook Dial using 152 On Hook Di.
red-eye reduction 122 removing red-eye effect 119 rotating 119, 121 scanning multiple photos at one time using computer 145 scanning to Work with Documents and Photos 145 scratches, preventing 208 smu.
printing all photos 126 banner 100 blocked fax list 167 booklets 98 cards 97 collated copies 93 custom-size paper 99 document 90 envelopes 97 files from memory card or flash drive 95 greeting cards 97.
documents or images for e-mailing 150 editing images 144 editing text 144 from magazines and newspapers 125, 149 in color or black and white 146 multiple photos at one time using computer 145 over a n.
communication not available error 257 establishing bidire ctional communication 222 external devices, checking 218 faded col ors 210 font selections 209 general printing probl em error 257 glossy phot.
photo scratches 208 photo smudges 208 poor quality at the edges of the page 205 poor text and graphic quality 204 print is too dark or smudged 211 print speed is slow 206 printer cann ot communica te .
checking printer ports (Windows) 200 ping printer (Windows) 201 ping wireless access point (Windows) 201 printer cannot connec t to wireless network (Windows) 193 run Wireless Configuration Utility 20.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Lexmark 9500 Series c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Lexmark 9500 Series - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Lexmark 9500 Series, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Lexmark 9500 Series va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Lexmark 9500 Series, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Lexmark 9500 Series.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Lexmark 9500 Series. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Lexmark 9500 Series ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
