Manuel d'utilisation / d'entretien du produit 4036-304 du fabricant Lexmark
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X4500 Scanner 4036-304 • T able of Conten ts • Pro blem Solving • Safet y and Notices • T rademarks • Inde x Le xmark and Le xm ark with dia mo nd des ig n are trad emarks of Le xma rk Inter national, Inc ., registere d in the U nited Stat es and/or other coun tries.
E d ition: M a y 2 0 0 4 The f ollo wing p aragrap h does not ap ply to a ny country wh ere such p ro visions are inco nsistent wi th local law : LEXMARK INTERNA TIONAL, INC .
iii 4036-304 Table of Content s Safety Inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Safety In formation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv 4036-304 Hard Disk Drive, MFD Cont roller Card, 1394 Commu nication s Card and Power Distributi on Board Rem oval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -19 Main Contr ol Board R emoval . . . . . . . . . . .
Safety Inf or mat ion v 4036-304 Safety Inf ormation Safety Inf ormation • This prod uct is desi gned, tested and a pproved to meet stri ct global sa f ety standards with t he use of s pecific Lexmark com ponents. Th e safety f e atures of s ome par ts may not always be obvious.
vi Ser vice M anual 4036-304 Sich erheitshinweise • Dies es Produk t und die zugeh ö rige n K om ponenten wu rden entworfen und geteste t, um beim Einsa tz die weltweit g ü l tigen Siche rheitsa nf orderungen zu erf ü llen. D ie sicherhe itsrelev anten Fu nktionen der Bauteil e und Option en sind n icht immer offensichtlich.
Safety Inf or ma t io n vii 4036-304 Inf ormaci ó de Seguretat • Aquest p roducte est à dissenyat, comprovat i aprovat per tal d'acom plir les e str ictes nor mes de seguretat gl obals am b la utili litzaci ó de com ponents esp ec í fics de Lexmark.
viii Ser vice M anual 4036-304.
Over view 1-1 4036-304 1. Overview This m anual is for maintenan ce engin eers. It desc ribes the maint enance area s, insta llation, dis assembly , and the ma in troublesh ooting guides. T ake your time to read this manual thoroughly to obtain co mprehens iv e knowledge abou t the scan ner before ser vicin g the unit.
1-2 Ser vice Manual 4036-304 Digital Copi er and Full-function Fax Machine When the s canner is connected to a Lexmark printer, it perf or ms convenient digita l copying. When c onnected to t elephone l ine, the scanne r performs a full fax function - to send and to recei ve f a xes.
Over view 1-3 4036-304 Pr oduct Specifications The scann er is desi gned to me et the following produ ct specifi cations: Scanner Scann er T ype Flatbed Sc anner wit h ADF built in Optic al Resolution.
1-4 Ser vice Manual 4036-304 Environm ent: -Op erating -S torage 10 ° C to 35 ° C (50 ° F to 95 ° F) 20% to 80% RH ( Relative Humidity) -40 ° C t o 65 ° C (-40 ° F to 149 ° F) 10% to 90% RH ( Relative Humidity) Rand om Vibration: -U npack e d non-op -Pac kage -B ump -D rop 10-200Hz, 0.
Over view 1-5 4036-304 Theory of Operation System Descri ption The Lexmar k X4500 is a duplexing scann er option which can sy nchronous ly scan bo th the top an d bottom s ides of a d ocument in color.
1-6 Ser vice Manual 4036-304 A uto Document Fe eder Oper ation When usi ng the Auto Document Feeder (ADF) mec hanism , a page is fed into the ADF by a pick roller an d through the ADF by a feed roller . A separation p ad locate d opposite to the pick roller is used to pro perl y f ee d the pages one at a time when placed on the inpu t tra y .
Over view 1-7 4036-304 Scanner Mechanism Overvie w and Locations This sec tion con tains an over view of the majo r compo nents of th e scanne r hardware.
1-8 Ser vice Manual 4036-304 Internal C omponents.
Over view 1-9 4036-304 Abbreviations ADF A uto Docum ent F eeder CCD Cha rge-Co uple Device CCFL Cold Cath ode Fluores cent Lam p CDB Com mand Des cri ptor B locks DMM Dig ital Mult imete r LED Light .
1-10 Ser v ic e Manual 4036-304.
Prob lem Solv in g 2-1 4036-304 2. Pr oblem Solving This chap ter descr ibes two m ethods to sol v e the operational problems. The first re lies on the scan ner inter nal diagnosti cs to repo r t error c odes. The seco nd uses troubleshooting techniqu es to isol ate the p rob lem.
2-2 Ser vice Manual 4036-304 Note: F or generat ion 2 MFD co ntroller cards, ther e are f our pairs of LEDs. The LE Ds are viewab l e after th e controll er cage is remov ed from t he scanner . The L ED patter n shown depicts which LEDs ar e illuminated i n the two rows.
Prob lem Solv in g 2-3 4036-304 Error: 24 - Serial por t f ailure 2 1st Probl em with TTY/Serial P or t. Replac e the MFD controll er card. 2nd Error: 28 - Problem wit h the CPU 2 1st Replac e the MFD controll er card. 2nd Error : 3 1 - No hard d rive found.
2-4 Ser vice Manual 4036-304 Error: 41 - Scanner interf ace not f ou nd 4 1st The sca nner imag e proc essor board wa s not f ound. Chec k connect ions to the interf ace board. If conn ections a re good , replace the im age proc essor board. 2nd N/A Error : 51 - Not enough memory Note: Err or message not displa yed.
Prob lem Solv in g 2-5 4036-304 Scanner Er ror s Scanner Errors are errors detec ted within the scan ner mechani sm and auto d ocument f e eder asse mbly . T hese errors ap pear on th e user interface touch s creen alon g with a number of flas hes of the fla tbed CCD lamp (the flash seque nce is repeat ed 10 times).
2-6 Ser vice Manual 4036-304 None Could n ot match sca nner , abor t ing The MFD co ntroller c age could not find the r est of the scanner. Mak e sure the USB- style c abl e is pr operly connecte d between the 13 94 communicat ion s boar d and main sca nner contr ol board.
Prob lem Solv in g 2-7 4036-304 T roubleshooting The tables in th is sect ion provide de tailed tr oubleshooting inf or mation. The P ower does not come on * Check explains how to check the failed i tem.T o do a v isual check obse rve the pa r t or obser ve the offline tes t display on the front pa nel.
2-8 Ser vice Manual 4036-304 Scan module does not mo ve to lock position Cause Re levant Uni t Check A ction Hom e position sens or bo ard fai l u re CCD bo ard T ester check Replace th e CCD PCBA. Motor -main contro l PCBA connec tion fai l u re None Visu al check Conn ect the connecto r .
Prob lem Solv in g 2-9 4036-304 Scan module does not mo ve to the home position Cause Relevant Unit Check Ac tion Hom e position sens or bo ard- main c ontrol PCBA connec tion fai l u re None Visual c heck Connec t the connecto r .
2-10 Ser v ic e Manual 4036-304 Scan module does not mo ve to the flat bed position Reading is not perf ormed Cause Re levant Uni t Check A ction Po we r s u p p l y - main s canner board connec tion fai l u re None Visu al check Conn ect the connecto r .
Prob lem Solv in g 2-11 4036-304 Image d oes not appear Large jitter Cause Relevant Unit Check Ac tion ADF cov er open ADF cov er Visua l chec k Cl ose the AD F cover . 1394 Communic a- tion bo ard- main c ontrol board connec tion fai l u re None Visual c heck Connec t the connecto r .
2-12 Ser v ic e Manual 4036-304 Reading position deviation Cau se Relevant Uni t Check A ction Motor -main scann er PCBA connec tion fai l u re None Visu al check Conn ect the connecto r . Motor f ai lure Carr ier moto r Visual che ck Replace th e carr ier mo tor .
Prob lem Solv in g 2-13 4036-304 Ima ge unc lear Cau se Relevant Unit Check Ac tion Lamp t oo dark Lamp Visual che c k Repl ace CCD opt ical unit. Dirt on calibrati on ref erence plat e Calibration referen ce plate Vis ual ch ec k Clean the flatbed glass with isop rop yl alcoh ol.
2-14 Ser v ic e Manual 4036-304 Strange Sound Generated (flatbed) Frequent paper jam, double feed or skew Cau se Relevant Uni t Check A ction Motor unit fai l u re M otor unit Vi sual check Repl ace the carr ier mo tor . Main s canner card f ailure Mai n scanner card Replace the main scanne r card.
Prob lem Solv in g 2-15 4036-304 Strange sound ge nerated (ADF) Cau se Relevant Unit Check Ac tion P aper set tin g fai l u re Operati on error Is t he paper corre ctly set in the p aper chute? T each user s to proper ly pos i tion the paper .
2-16 Ser v ic e Manual 4036-304.
Maintenanc e 3-1 4036-304 3. Maintenance This cha pter desc ribes cleaning m ethods ma intenance par ts re placemen t, and adjustme nt and lub rication n ecessar y f o r nor mal scann er operation. P erform pre ventative maintenan ce in the shor ter te rm ei ther ev er y s ix month s or ev er y 60,000 sheets sca nning.
3-2 Ser vice Manual 4036-304 Maintenance T ools The following table descr ibes the tools neces sar y for the mainte nance of t his scanne r . Remov als P ar ts Replaceme nt 1. Clean the d isassembly and a ssembly location. 2. T ur n off the power switch and r emov e the A C pl ug from the ou tlet before disass embly and as sembly .
Maintenanc e 3-3 4036-304 CCD Board Scre ws Screws for the CCD board in the opti cal unit are a s shown. Th ese screws hav e a red coating i ndicating t hey should never be loosened .
3-4 Ser vice Manual 4036-304 ADF Snap-in P ad Modu le Remov al and Mounting After s canning ap prox imately 100, 000 pages through the ADF , the ADF pad mo dule may be wor n and you may e xper ience problem s with docum ent f eeding. In this c ase, replace the A DF pad mo dul e.
Maintenanc e 3-5 4036-304 Document Co ver Remo val Lift the do cument c ov er t o remove the studs from the hing e holes. The s tuds are lo osely attached t o the hinge holes to accommodate the depth o f the or iginal. ADF Co ver Remov al Remov e the two ADF cover screws and lif t the ADF cover .
3-6 Ser vice Manual 4036-304 ADF Optical CCD Unit Remo val W arning: Do no t loosen any scr e ws with red coating . 1. Remov e the ADF c ov er. Go to “ ADF Cover Remov al ” on pa ge 3-5 . Rem ov e the two screws from the ADF opt ical CCD unit as sh own, and pull out th e unit.
Maintenanc e 3-7 4036-304 4. Disconnect the two CCD connectors. 5. Remov e the ADF o ptical CCD uni t. ADF Unit (Upper and Lo wer Unit) Remo val 1. Remov e the ADF o ptical CCD uni t. Go to “ ADF Optical CCD Uni t Remo val ” on page 3-6 . 2. Remov e the screws located at the f our co rn ers of the A DF unit.
3-8 Ser vice Manual 4036-304 3. Disconn ect 15PIN ADF motor/sen sor cable from ADF m otor/sen sor card. 4. Lift the A DF unit and r emov e it..
Maintenanc e 3-9 4036-304 Note: The upper and lower units of the ADF unit can now be sep arated. User Interface Remo v al 1. Remov e the document outp ut tra y and do cument cover . 2. Place th e scanner on its back. 3. Remov e the three screws to lo osen the use r interface from the s canner .
3-10 Ser v ic e Manual 4036-304 4. Place th e scanner right side up and sl ide the us er interface f orward. 5. Disconn ect the ca b l es..
Maintenanc e 3-11 4036-304 6. Remov e the right sid e touch scree n suppor t b rac ket to discon nect the ground wire. 7. Remov e the user inter f ace gently .
3-12 Ser v ic e Manual 4036-304 Upper Housing Remo v al 1. Remov e the ADF u nit. Go to “ ADF Unit (Upper and Lo wer Unit) Remov al ” on page 3-7 . 2. Remov e the user interface. Go to “ User Inte rface Removal ” on page 3- 9 . 3. Remov e the f o ur rubber pa ds with a flat screwdr iv er .
Maintenanc e 3-13 4036-304 5. Remov e the four screws on the l eft side of the housing. 6. Remov e the five screws form th e front of the housing. 7. Remov e the upper housi ng.
3-14 Ser v ic e Manual 4036-304 Flatbed CCD Optical Unit Remo val Wa r n i n g : Do not loose n any screws with red coating. 1. Remov e the upper housi ng. Go to “ Upper Housing Remova l ” on page 3-12 . 2. Press the pulley on the carriage belt pull e y assem bly tow ard the c enter of th e unit and remove the carr iage bel t from the pul ley .
Maintenanc e 3-15 4036-304 3. Remov e the sliding r od and the flat cable. (See following fig ures.) Wa r n i n g : Be ver y careful when handlin g the flatbe d optical CCD . The lamp is e xpo sed and c an be easily broken. Do not touch. 4. T ake out the flatb ed optical C CD .
3-16 Ser v ic e Manual 4036-304 Carriage Motor Assembly Remo val 1. Remov e the upper housi ng unit. Go t o “ Upper Housing Remov al ” on page 3-12 . 2. Press the pulley on the carriage belt pull e y assem bly tow ard the c enter of th e unit and remove the carr iage bel t from the pul ley .
Maintenanc e 3-17 4036-304 4. Lower MFD contro ller cage and disconn ect the three connect ors and ground wire..
3-18 Ser v ic e Manual 4036-304 5. Swing the MF D controller ca ge assembly to the r ight and disc onnect the two cables. Use a sc re wdr iver on the lower cable connec tor to unlatc h the con nector .
Maintenanc e 3-19 4036-304 Har d Disk Dri ve, MFD Contr oller Car d, 1394 Communications Car d and P ower Distrib uti on Board Remov al 1. Remov e the MFD controll er cage.
3-20 Ser v ic e Manual 4036-304 4. Remov e the componen t y ou want fro m within the M FD cage..
Maintenanc e 3-21 4036-304 Main Con tr ol B oar d Removal 1. Remov e the MFD controll er cage. Go to “ MFD Contr oller Cage Removal ” on pa ge 3-16 . 2. Remov e the screws securi ng the main c ontrol boar d. 3. Disconn ect the cables and r emov e the board.
3-22 Ser v ic e Manual 4036-304 Note: When repla cing the mai n scanner control boa rd with a new one, remove the EPROM from t he old boa rd (with a c hip puller ) and insta ll it in the new board. Thi s EPROM contai ns settings unique t o the scanner.
Conn ector Locat ions 4-1 4036-304 4. Connecto r Lo catio ns The pin assignment s shown are v ol tages and grounds whic h can be test ed in the fi eld. Use a multimete r grounded to t he scann er MFD contro ller cage when measur ing the v olta ge f or the m ain scan ner board.
4-2 Ser vice Manual 4036-304 MFD Contr oller Cage All com ponents wi thin the M FD control ler cage a re self diagnose d. Any errors ar e repor ted a s MFD cont roller ca ge errors. Low V oltage P ower Supply The following diagram and c har t repres ents the p ow er sup ply outpu t connect or .
Pa r t s C a t a l o g 5-1 4036-304 5. P ar ts Catalog.
5-2 Ser vice Manual 4036-304 Assemb l y 1: Upper Scanner 1 2 3 4 5 6 7 9 8 10 11 12 13.
Pa r t s C a t a l o g 5-3 4036-304 Assembl y 1: Upper Scanner Asm- Index Par t Number Units Description 1 56P2717 1 T ra y , Document Input 2 56P0024 1 Cov er , Scanner Document 3 56P0032 1 Cov er , .
5-4 Ser vice Manual 4036-304 Assemb ly 2: Lo wer Scanner 1 2 3 4 6 7 8 9 10 13 14 15 16 20 24 5 11 12 17 18 19 21 22 23.
Pa r t s C a t a l o g 5-5 4036-304 Assemb l y 2: Lower Scanner Asm- Index Par t Number Units Description 1 56P0036 1 Cable , ADF CCD (6PIN + 14PIN) 2 56P0 035 1 Cable, ADF Motor/S ensor (15PIN) 3 56P.
5-6 Ser vice Manual 4036-304 Assemb l y 2 (cont.): Lower Scanner 1 2 3 4 6 7 8 9 10 13 14 15 16 20 24 5 11 12 17 18 19 2 23.
Pa r t s C a t a l o g 5-7 4036-304 Assembly 2 (cont.): Lower Scan ner Note : • R e f er to L E D pa t te r n i m a ges on pa g e “ M FD C o nt r oll e r E r r o r s ” on p a g e 2 - 1 to i de n ti f y c on t r o l l e r bo a r d ge n e r at i on.
5-8 Ser vice Manual 4036-304.
I-1 4036-304 Index A Abbreviations 1-9 C Cleaning ADF Unit 3-1 Cover and Glass 3-1 Touch Screen 3-1 Connector Locations 4-1 E Error Codes MFD Controller 2-1 Scanner 2-5 M Maintenance 3-1 Maintenance T.
I-2 Ser vice Manual 4036-304 56P0558 5-7 56P0559 5-7 56P1211 5-7 56P1466 5-5 56P1472 5-5 56P1473 5-5 56P1808 5-7 56P2042 5-7 56P2110 5-7 56P2112 5-7 56P2401 5-3 56P2406 5-7 56P2467 5-5 56P2554 5-5 56P.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Lexmark 4036-304 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Lexmark 4036-304 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Lexmark 4036-304, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Lexmark 4036-304 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Lexmark 4036-304, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Lexmark 4036-304.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Lexmark 4036-304. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Lexmark 4036-304 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
