Manuel d'utilisation / d'entretien du produit 8191 du fabricant IBM
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ThinkC e n tr e ™ Hard w are M a in t e n a n c e Ma nua l Ty p e s 22 9 6 , 8191 , 819 8 , 819 9 , 83 1 6 , an d 8 434 .
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ThinkC e n tr e ™ Hard w are M a in t e n a n c e Ma nua l Ty p e s 22 9 6 , 8191 , 819 8 , 819 9 , 83 1 6 , an d 8 434 .
Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 183. Fourth Edition (July 2004) INTERNA TIONAL BUSINESS MACHINES CO.
Contents Chapter 1. About this manual . . . . .1 Important Safety Information . . . . . . . . .1 Chapter 2. General information . . . . .3 Features . . . . . . . . . . . . . . . .3 Physical specifications . . . . . . . . . . .5 T ype 8316 . . . . . . .
Updating (flashing) BIOS from your operating system . . . . . . . . . . . . . . . 111 Recovering from a POST/BIOS update failure 11 2 Power management . . . . . . . . . . .1 1 3 Automatic configuration and power interface (ACPI) BIOS . . . . . . . . .
Chapter 1. About this manual This manual contains service and refer ence information for IBM ® computer T ypes 2296, 8191, 8198, 8199, 8316, and 8434.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação. Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.
Chapter 2. General information This IBM ® computer incorporates many of the latest advances in computer technology and can be upgraded as your needs change. Go to Access IBM for general information about the use, operation, and maintenance of the computer .
v W ake on LAN v W ake on Ring (in the IBM Setup Utility program, this feature is called Serial Port Ring Detect for an external modem and Modem Ring Detect for an internal modem) v Remote Administrat.
IBM preinstalled software The computer might come with preinstalled software. If it does, an operating system, device drivers to support built-in features, and other support programs are included. Operating systems (preinstalled) (varies by model type) Note: Not all countries or regions will have these operating systems.
T ype 8316 Dimensions Height: 104 mm (4.1 in.) W idth: 360 mm (14.2 in.) Depth: 412 mm (16.2 in.) W eight Minimum configuration as shipped: 8.1 kg (18 lb) Maximum configuration: 9.
T ype 8191 Dimensions Height: 140 mm (5.5 in.) W idth: 425 mm (16.7 in.) Depth: 425 mm (16.7 in) W eight Minimum configuration as shipped: 10.0 kg (22 lb) Maximum configuration: 1 1.
T ypes 2296 and 8434 Dimensions Height: 398 mm (15.67 in.) W idth: 180 mm (7.08 in.) Depth: 402 mm (15.82 in.) W eight Minimum configuration as shipped: 7.
T ypes 8198 and 8199 Dimensions Height: 413 mm (16.25 in.) W idth: 191 mm (7.5 in.) Depth: 406 mm (16 in.) W eight Minimum configuration as shipped: 9.
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Chapter 3. General Checkout This general checkout procedur e is for T ype 2296, 8191, 8198, 8199, 8316, and 8434 computers. Note: The fans in this system may turn off under normal operation. This is a noise-level reduction feature, and should not be taken to mean there is something wrong with the system.
Notes: v T ype 2296, 8191, 8198, 8199, 8316, and 8434 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST . v To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following: 1.
003 Run the Diagnostic programs. If necessary , refer to Chapter 4, “IBM Enhanced Diagnostics,” on page 15. v If you receive an error , replace the part that the diagnostic program calls out or go to Chapter 7, “Symptom-to-FRU Index,” on page 69.
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Chapter 4. IBM Enhanced Diagnostics The IBM Enhanced Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer ’s hardwar e components. For a complete list of error codes and messages, see Chapter 7, “Symptom-to-FRU Index,” on page 69.
T est selection To select one or more tests, use the following procedur e. 1. Open the corresponding test category . 2. Using the cursor movement keys, highlight the desired test. 3. Press the space bar . A selected test is marked by >> . Pressing the space bar again de-selects a test and removes the chevron.
Fixed-Disk T ests: v Seek T ests - checks the physical operation of the drive head. – Linear Seek – Random Seek – Min-Max Seek – Butterfly Seek v V erify T ests - checks the integrity of the data present on the media. – Linear V erify – Random V erify v Surface Scan T ests - checks the drive media for defects.
Unlike non-destructive tests, any data present on the media prior to the test beginning is lost. FDA T allows for enabling or disabling destructive tests, as well as specifying a range of destructive and non-destructive sectors on the tested drive. This is done through the configuration of the FDA T .
The Full Erase Hard Drive provides a DOS utility that performs the following steps. v Performs all the steps in Quick Erase. v Provides a DOS utility that writes random data to all sectors of the hard drive. v Provide an estimate of time to completion along with a visual repr esentation of completion status.
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Chapter 5. IBM Setup Utility program Attention A customized setup configuration (other than default settings) might exist on the computer you are servicing. Running the IBM Setup Utility program might alter those settings. Note the current configuration settings and verify that the settings are in place when service is complete.
Exiting from the IBM Setup Utility program When you finish viewing or changing settings, press Esc to return to the IBM Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save Settings or Save and exit the Setup Utility .
Using Security Profile by Device Security Profile by Device is used to enable or disable user access to the following devices: IDE controller When this feature is set to Disable , all devices connected to the IDE controller (such as hard disk drives or the CD-ROM drive) are disabled and will not be displayed in the system configuration.
3. Select Startup Sequence . See the information displayed on the right side of the screen. 4. Select the devices for the Primary Startup Sequence, the Automatic Startup Sequence, and the Error Startup Sequence. 5. Select Exit from the IBM Setup Utility menu and then Save Settings or Save and exit the Setup Utility .
Chapter 6. Replacing FRUs Important: Before you install or remove any option, read “Safety information” on page 149. These precautions and guidelines will help you work safely . FRU replacements are to be done by trained service technicians only .
T ype 8191 The following illustration shows the locations of the connectors on the front of the computer . 1 USB connector 2 USB connector 26 Hardwar e Maintenance Manual.
T ypes 8198 and 8199 The following illustration shows the locations of the connectors on the front of the computer . Note: Not all computer models will have the following connectors.
1 USB connector 2 USB connector 28 Hardwar e Maintenance Manual.
Locating the connectors on the rear T ypes 2296 and 8434 The following illustration shows the locations of the connectors on the rear of the computer .
T ype 8191 The following illustration shows the locations of the connectors on the rear of the computer . 1 Power connector 9 Audio line out connector 2 Serial connector (some models.
T ypes 8198 and 8199 The following illustration shows the locations of the connectors on the rear of the computer . 1 Power connector 9 USB connectors 2 Serial connector (some models.
T ype 8316 The following illustration shows the locations of the connectors on the rear of the computer . 1 Serial connector (some models) 9 Audio line out connector 2 Mouse connecto.
4. Remove the two screws at the rear of the left side cover and slide the cover to the rear to remove. T ype 8191 1. Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer .
T ypes 8198 and 8199 1. Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer . 2. Unplug all power cords from electrical outlets. 3. Disconnect all cables attached to the computer .
4. Press the buttons on the sides of the computer and pivot the rear end of the cover up toward the front of the computer . Chapter 6. Replacing FRUs 35.
Locating components T ypes 2296 and 8434 The following illustration will help you locate the various components in the computer . 1 Micropr ocessor and heat sink 7 Battery 2 DIMMs .
T ype 8191 The following illustration will help you locate the various components in the computer . 1 CD drive or DVD drive 7 Battery 2 USB connector 8 DIMMs 3 USB connec.
T ypes 8198 and 8199 The following illustration will help you locate the various components in the computer . 1 Micropr ocessor and heat sink 6 Hard disk drive 2 DIMMs 7 AGP sl.
T ype 8316 The following illustration will help you locate the various components in the computer . 1 Power supply 5 DIMM 2 PCI slot 6 Hard disk drive 3 AGP slot 7 CD-ROM drive or DVD-ROM drive 4 Support bar 8 Diskette drive Chapter 6.
Identifying parts on the system board (all machine types) 1 Micropr ocessor 11 Battery 2 Rear fan connector 12 Clear CMOS/Recovery jumper 3 Micropr ocessor fan connector .
1. Remove the cover . See “Removing the cover” on page 32. 2. To locate the DIMM connectors. See “Identifying parts on the system board (all machine types)” on page 40. 3. Remove the DIMM being replaced by opening the retaining clips as shown.
5. Secure the adapter with the screw as shown. 6. Go to “Replacing the cover and connecting the cables” on page 64. T ype 8191 This computer has three expansion slots for PCI adapters and one slot used for an AGP adapter . Yo u can install an adapter up to 340 mm (13.
T ypes 8198 and 8199 These computers have three expansion slots for PCI adapters and one slot used for an AGP adapter . Yo u can install an adapter up to 228 mm (9 inches) long. 1. Remove the cover . See “Removing the cover” on page 32. 2. Remove the adapter being replaced.
2. Pivot one of the drive bay latch handles toward the front of the computer and then pivot the drive bay cage upward, as shown, until it is latched in the up position. Repeat this procedur e for the remaining drive bay . 3. Remove the support bar by pulling it outward from the computer .
8. Install the adapter-slot-cover latch. 9. Clear any cables that might impede the replacement of the drive bays. 10. Replace the support bar and pivot the two drive bays back to their original positions. 11 . Go to “Replacing the cover and connecting the cables” on page 64.
T ypes 2296 and 8434 Drive bay information The following illustration shows the locations of the drive bays. The following table describes the drive height limitation for each drive bay . Bay 1 and bay 2 - Maximum height: 43.0 mm (1.7 in.) Bay 3 and bay 4 - Maximum height: 25.
Removing a drive 1. Remove the cover . See “Removing the cover” on page 32. 2. If you are removing the hard disk drive or diskette drive, remove the front bezel by releasing the four plastic tabs inside the chassis and pressing down on the top of the bezel.
Note: T ake note of the location of any cables you disconnect. Yo u might have to disconnect cables to other drives to gain access to the drive you are removing. 4. Remove the screws that secure the drive being removed. 5. Slide the drive out the front of the computer .
2. Install the drive into the bay . Align the screw holes and install two screws to secure the drive. Note: This illustration shows a CD drive installation. The hard disk drive and diskette drive is installed in the same manner except that the front bezel is not in place.
Removing a drive 1. Remove the cover . See “Removing the cover” on page 32. 2. Pivot the drive-bay latch handle toward the front of the computer and then pivot the appropriate drive-bay cage upward, as shown, until latched in the upright position.
Refer to the documentation that comes with your drive for master/slave jumper information. 2. Install the drive into the bay as shown. 3. Secure the new drive (if necessary) with the screws that were removed. 4. If necessary , place the drive-bay cages back into the chassis.
The following table describes the drive height limitation for each drive bay . Bay 1 and Bay 2 - Maximum height: 43.0 mm (1.7 in.) Bay 3 , Bay 4 , and Bay 5 - Maximum height: 25.8 mm (1.0 in.) Removing the drive 1. Remove the cover .
5. For all drives except the hard disk drive, push in on the metal tab that secures the drive being removed. The hard disk drive tray pivots out toward the front of the computer for removal of the hard disk drive. See the following illustrations. For the hard disk drive, see the illuastration below .
4. If the front bezel was removed, replace it by aligning and pressing the bezel into position. Continue at “Connecting the drive” on page 56. T ype 8316 Drive bay information Any bay that does not have a drive installed has a static shield and bay panel installed.
Note: T ake note of the location of any cables you disconnect. Yo u might have to disconnect cables to other drives to gain access to the drive you are removing. 4. For the hard disk drive, you can lift the tray out of the computer . 5. Remove any screws that secure the drive.
Connecting the drive Internal drives requir e two cables; a power cable that connects to the power supply and a signal cable that connects to the system board. 1. Locate the three-connector signal cable. 2. Connect the signal cable to the new drive. 3.
6. Install the new battery . 7. Replace any adapters that were removed to gain access to the battery . See “Replacing adapters” on page 41 for instructions for replacing adapters. 8. Replace the cover , and plug in the power cord. See “Replacing the cover and connecting the cables” on page 64.
4. Lift the power supply out. To replace the power supply , do the following: 1. Install the new power supply and insert the four screws that hold the power supply in place. 2. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.
4. Lift the power supply out. To replace the power supply , do the following: 1. Install the new power supply and insert the four screws that hold the power supply in place. 2. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.
4. Lift the power supply out. To replace the power supply , do the following: 1. Install the new power supply and insert the four screws that hold the power supply in place. 2. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.
4. Lift the power supply out. To replace the power supply , do the following: 1. Install the new power supply and insert the two screws that hold the power supply in place. 2. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)” on page 40.
4. Loosen the two captured screws 3 holding the fan and heat sink in place, and pivot them to the side. 5. To remove the fan and heat sink 1 from the micropr ocessor 2 , gently twist the fan and heat sink to break the seal formed by the thermal grease and remove.
8. Reconnect the fan to the system board connector . 9. Go to “Replacing the cover and connecting the cables” on page 64. Replacing the system board Note: The computer might look slightly differ ent than the following illustrations T ypes 2296, 8198, 8199, and 8434 T ype 8191 Chapter 6.
T ype 8316 To remove the system board, do the following: 1. T urn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover . See “Removing the cover” on page 32. 2. Disconnect all cables connected to the system board.
To replace the cover and connect cables to the computer: 1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the computer . 2. Clear any cables that might impede the replacement of the cover .
3. Position the cover over the chassis and pivot it down over the computer until it snaps into place. 4. Reconnect the external cables and power cords to the computer . 5. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 21.
3. Position the cover on the chassis so that the rail guides on the bottom of the cover engage the rails and push the cover closed until it latches. 4. Reconnect the external cables and power cords to the computer . 5. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 21.
3. Position the cover over the chassis and pivot it down over the computer until it snaps into place. 4. Reconnect the external cables and power cords to the computer . 5. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 21.
Chapter 7. Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 3, “General Checkout,” on page 11 . This index can also be used to help you decide which FRUs to have available when servicing a computer .
Check/V erify FRU/Action Check the power-on switch for continuity . Power-on Switch Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See Chapter 4, “IBM Enhanced Diagnostics,” on page 15 for information about the Diagnostic programs.
Diagnostic Error Code FRU/Action 000-196-XXX BIOS test halt, error threshold exceeded 1. Press F3 to review the log file 2. Re-start the test to reset the log file 000-197-XXX BIOS test warning 1. Make sure the component that is called out is connected and/or enabled 2.
Diagnostic Error Code FRU/Action 001-036-XXX System Register error 1. System board 001-038-XXX System Extension failure 1. Adapter card 2. System board 001-039-XXX System DMI data structure error 1. Flash the system 2. System board 001-040-XXX System IRQ failure 1.
Diagnostic Error Code FRU/Action 001-270-XXX System IRQ3 failure 1. Device on IRQ3 2. System board 001-271-XXX System IRQ4 failure 1. Device on IRQ4 2. System board 001-272-XXX System IRQ5 failure 1. Device on IRQ5 2. System board 001-273-XXX System IRQ6 (diskette drive) failure 1.
Diagnostic Error Code FRU/Action 001-300-XXX System RT C Alarm failure 1. System board 001-301-XXX System RT C Century byte error 1. Flash the system 2. System board 005-000-XXX V ideo T est Passed 1. No action 005-00X-XXX V ideo error 1. V ideo card, if installed 2.
Diagnostic Error Code FRU/Action 005-197-XXX V ideo test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 005-198-XXX V ideo test aborted 1.
Diagnostic Error Code FRU/Action 01 1-000-XXX Serial port Interface T est Passed 1. No action 01 1-001-XXX Serial port Presence 1. Remove external serial device, if present 2. Run setup, enable port 3. System board 01 1-002-XXX 01 1-003-XXX Serial port T imeout/Parity error 1.
Diagnostic Error Code FRU/Action 014-001-XXX Parallel port Presence 1. Remove external parallel device, if present 2. Run setup, enable port 3. System board 014-002-XXX 014-003-XXX Parallel port T imeout/Parity error 1. System board 014-013-XXX 014-014-XXX Parallel port Control Signal/Loopback test failure 1.
Diagnostic Error Code FRU/Action 015-002-XXX USB port T imeout 1. Remove USB device(s) and re-test 2. System board 015-015-XXX USB port External Loopback failure 1. Remove USB device(s) and re-test 2. System board 015-027-XXX USB port Configuration/Setup error 1.
Diagnostic Error Code FRU/Action 018-195-XXX PCI Card T est aborted by user 1. PCI card 2. Information 3. Re-start the test, if necessary 018-196-XXX PCI Card test halt, error threshold exceeded 1. Press F3 to review the log file 2. Re-start the test to reset the log file 018-197-XXX PCI Card test warning 1.
Diagnostic Error Code FRU/Action 020-199-XXX PCI test failed, cause unknown 1. Go to “Undetermined problems” on page 108 2. Flash the system and re-test 3. Replace component under function test 020-262-XXX PCI system error 1. PCI card 2. Riser card, if installed 3.
Diagnostic Error Code FRU/Action 030-00X-XXX 030-01X-XXX SCSI interface failure 1. SCSI signal cable 2. Check power supply 3. SCSI device 4. SCSI adapter card, if installed 5. System board 030-027-XXX SCSI interface Configuration/Setup error 1. SCSI signal cable 2.
Diagnostic Error Code FRU/Action 035-196-XXX RAID interface test halt, error threshold exceeded 1. Press F3 to review the log file 2. Re-start the test to reset the log file 035-197-XXX RAID interface test warning 1. Make sure the component that is called out is connected and/or enabled 2.
Diagnostic Error Code FRU/Action 071-199-XXX Audio port test failed, cause unknown 1. Go to “Undetermined problems” on page 108 2. Flash the system and re-test 3. Replace component under function test 071-25X-XXX Audio port failure 1. Speakers 2. Audio card, if installed 3.
Diagnostic Error Code FRU/Action 086-196-XXX Mouse Port interface test halt, error threshold exceeded 1. Press F3 to review the log file 2. Re-start the test to reset the log file 086-197-XXX Mouse Port interface test warning 1. Make sure the component that is called out is connected and/or enabled 2.
Diagnostic Error Code FRU/Action 170-195-XXX V oltage Sensor(s) T est aborted by user 1. Information 2. Re-start the test, if necessary 170-196-XXX V oltage Sensor(s) test halt, error threshold exceeded 1. Press F3 to review the log file 2. Re-start the test to reset the log file 170-197-XXX V oltage Sensor(s) test warning 1.
Diagnostic Error Code FRU/Action 175-199-XXX Thermal Sensor(s) test failed, cause unknown 1. Go to “Undetermined problems” on page 108 2. Flash the system and re-test 3. Replace component under function test 175-250-XXX 175-251-XXX Thermal Sensor(s) limit error 1.
Diagnostic Error Code FRU/Action 217-28X-XXX 217-29X-XXX Hard Disk Drive (SCSI) error 1. Hard Disk Drive Cable 2. Check power supply voltages 3. Hard Disk drive (SCSI) 4. SCSI adapter card 5. System board 220-000-XXX Hi-Capacity Cartridge Drive T est Passed 1.
Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps Description 1-2-X v One beep v A pause (or break) v Tw o beeps v A pause (or break) v Any number of breaks 4 Four continuous beeps Use the following table to diagnose beep symptoms.
Beep Symptom FRU/Action 2-2-4 CMOS configuration info validation failed 1. Battery 2. System Board 2-3-1 Screen initialization failed 1. Jumper on J28 2. System Board 2-3-2 Screen memory failed 1. System Board 2-3-3 Screen retrace failed 1. System Board 1-2 Search for video ROM failed 1.
No-beep symptoms Symptom/Error FRU/Action No beep during POST but computer works correctly . 1. System Board No beep during POST . 1. See “Undetermined problems” on page 108. 2. System Board 3. Memory Module 4. Any Adapter or Device 5. Riser Card 6.
POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-T est , or POST .
POST Error Code FRU/Action 111 I/O channel parity error 1. Reseat adapters 2. Any adapter 3. Riser card 4. System Board 11 4 Adapter ROM error 1. Adapter Memory 2. System Board 3. Riser card 129 Internal cache test error 1. Processor 2. L2 Cache Memory 3.
POST Error Code FRU/Action 167 No Processor BIOS Update Found 1. Run Setup. Check Stepping level for the BIOS level needed, then perform the flash update. 2. Processor 168 Alert on LAN error 1. Run Setup. Check to see that Ethernet and Alert on LAN are enabled.
POST Error Code FRU/Action 201, 20X Memory data error 1. Run Enhanced Diagnostics Memory T est 2. Memory Module 3. System Board 225 1. Unsupported Memory 229 External cache test error 1. L2 Cache Memory 2. System Board 262 POST detected a base memory or extended memory type error 1.
POST Error Code FRU/Action 662 Configuration Change has occurred 1. Diskette drive configuration error or wrong diskette drive type; run Setup. 6XX Not listed above 1. Diskette Drive 2. System Board 3. Riser card 4. External Drive Adapter 5. Diskette Drive Cable 6.
POST Error Code FRU/Action 111 6 Interrupt error 1. Run Enhanced Diagnostics 111 7 Failed baud rate test 1. Run Enhanced Diagnostics 1 162 Serial port configuration error 1. Run Setup. 2. Serial Adapter (if installed) 3. System Board 1 1XX Not listed above 1.
POST Error Code FRU/Action 1800 PCI/PnP Error! No Hardwar e Interrupt A vailable 1. Run Setup and verify PCI/ISA configuration settings. 2. Rerun diagnostics. 3. PCI Adapter 1801 PCI/PnP Error! No Space A vailable to Shadow ROM 1. Run Setup and verify PCI/ISA configuration settings.
POST Error Code FRU/Action 2462 V ideo memory configuration error 1. Check cable connections 2. Run Setup and verify video configuration settings 3. V ideo Memory Modules 4. V ideo Adapter (if installed) 5. System Board 461 1, 4630 1. Multiport/2 Interface Board 2.
POST Error Code FRU/Action 86XX Not listed above 1. Mouse 2. System Board 89XX 1. PC Music Adapter 2. MIDI Adapter Unit 91XX 1. Optical Drive 2. Adapter 96XX 1. SCSI Adapter 2. Any SCSI Device 3. System Board 4. Riser card 10101, 10102, 10104, 10105, 10106, 10107, 10108, 10109, 1 0 111 , 101 12, 101 13, 101 14, 101 15, 101 16 1.
POST Error Code FRU/Action 101XX Not listed above 1. Modem Adapter/A 2. Data/Fax Modem 3. System Board 4. Riser card 10450, 10451, 10490, 10491, 10492, 10499 Read/write error 1. Run Enhanced Diagnostics 2. Hard Disk Drive 3. System Board 4. Riser card 10452 Seek test error 1.
POST Error Code FRU/Action 10635 1. Power-of f computer , wait ten seconds then power-on the computer 2. Ethernet Adapter 10651, 10660 1. Check Cables 2. Ethernet Adapter 106XX Not listed above 1. Ethernet Adapter 107XX 1. 5.25-inch External Diskette Drive 2.
POST Error Code FRU/Action 14932 1. External Display 2. V ideo Adapter 161XX 1. FaxConcentrator Adapter 164XX 1. 120 MB Internal T ape Drive 2. Diskette Cable 3. System Board 4. Riser card 16500 1. 6157 T ape Attachment 2. Adapter 16520, 16540 1. 6157 Streaming T ape Drive 2.
POST Error Code FRU/Action 20105 to 201 10 1. Printer/Scanner Option 2. Image Adapter/A 3. Memory Module DRAM, VRAM Image Adapter/A Memory T est failure indicated by graphic of adapter 1. Replace memory module (shown in graphic) 206XX 1. SCSI-2 Adapter 2.
POST Error Code FRU/Action 217XX If an external device, and power-on LED is off, check external voltages 1. Rewritable Optical Drive 2. SCSI Adapter or System Board 3. SCSI Cable 218XX Check for multi CD tray or jukebox 1. Changer 219XX 1. SCSI Communications Device 24201Y0, 24210Y0 Be sure wrap plug is attached 1.
POST Error Code FRU/Action 27880 to 27889 1. External FRU (Speaker , Microphone) 999030X Hard disk reset failure 1. Possible hard disk drive problem; see “Hard disk drive boot error” on page 69.
Miscellaneous error messages Message/Symptom FRU/Action CMOS Backup Battery inaccurate 1. CMOS Backup Battery (see “Replacing the battery (all machine types)” on page 56) 2. System Board Changing colors 1. Display Computer will not power-of f. See “Power Supply Errors” on page 69.
Message/Symptom FRU/Action ″ Insert a Diskette ″ icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive. 1. System Board 2. Diskette Drive Cable 3. Riser card 4. Network Adapter Intensity or color varies from left to right of characters and color bars 1.
Message/Symptom FRU/Action Some or all keys on the keyboard do not work 1. Keyboard 2. Keyboard Cable 3. System Board Undetermined problems Check the power supply voltages (see “Power Supply Errors” on page 69). If the voltages are correct, return here and continue with the following steps.
Chapter 8. Additional Service Information Security features Security features in this section include the following: v Passwords v V ital Product Data v Alert on LAN Passwords The following section provides information about computer hardwar e and software-r elated passwords.
Note: T ype 2296, 8191, 8198, 8199, 8316, and 8434 computers have Enhanced Security Mode. If Enhanced Security mode is enabled and there is no password given, the computer will act as if Enhanced Security is disabled.
BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement. Use the following information to determine the current level of BIOS installed in the computer , the latest BIOS available for the computer , and where to obtain the latest level of BIOS.
8. From your browser , Click Back to return to the list of files. Carefully follow the printed instructions to download, extract, and install the update. Recovering from a POST/BIOS update failure Attention: If an interruption occurs during a Flash/BIOS upgrade, the BIOS might be left in an unusable state.
Power management Power management reduces the power consumption of certain components of the computer such as the system power supply , processor , hard disk drives, and some monitors. Advanced Power Management and Rapid Resume ™ Manager are features of some personal computers.
3. Select APM BIOS Mode within the APM sub menu and be sure it is set to Enabled . If it is not, press Left Arrow ( ← )or Right Arrow ( → ) to change the setting. 4. Select Automatic Hardware Power Management . 5. Set Automatic Hardware Power Management to Enabled .
Product Recovery Program The product recovery program is on a separate hard drive partition. At startup, the machine displays the following prompt: To start the Product Recovery Program, press F1 1 Attention: Make sure all data is backed up to avoid loss when the Product Recovery program is used.
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Chapter 9. Parts listing Note: A CRU (Customer Replaceable Unit) is identified by a single asterisk (*) or two asterisks (**) in the CRU ID column. An N in the CRU ID Column means that the part is not a CRU. A single asterisk (*) means that the part is a T ier 1 CRU; two asterisks (**) mean that the part is a T ier 2 CRU.
Item # 2296 FRUs FRU# CRU 3 DVD-ROM 16X/48X (Black) (models 61C 64B 62A 43C 64C 64H 67C 68C 69C 82C 83C) 33P3297 * * 3 DVD-ROM 16X/48X (Black) (models 61C 64B 62A 43C 64C 64H 67C 68C 69C 82C 83C) 33P3.
The FRUs listed in the following table are not illustrated. 2296 FRUs FRU# CRU Cable, FDD (all models) 59P8568 * Cable, audio (all models) 75H9219 * Cable, IDE (A T A66 1 drop) (all models) 37L4525 * Cable, IDE (A T A66 2 drop) (all models) 37L5098 * Planar shield (all models) 49P4646 * Dual USB 1.
2296 W indows XP Home Recovery CDs FRU# CRU US (models 62A 42A 64H) 13R9714 * SC (models 61C 41C 43C 64C 81C 83C) 13M6469 * TW (model 63V) 13M6473 * HK (model 64B) 13M6477 * 2296 Keyboards RAK III Lit.
Machine T ype 8191 This section lists the replaceable FRUs for Machine T ype 8191. 1 2 3 4 5 6 7 8 9 10 11 12 13 Item # 8191 FRUs FRU# CRU 1 To p cover assembly (all models) 88P5962 * 2 Power supply ,.
Item # 8191 FRUs FRU# CRU 4 CD-ROM Drive 48X - Black w/o jack & vol (models D1U D1S D1P D1Y 35G B3G 65S 65P 65Y 85S 85P 85Y 7BG D2M D3G 86M 92S 92Y 7CG 7DG 7EG 7FG 7GG B2S B2Y 83S 83Y 91S 91Y) 71P.
Item # 8191 FRUs FRU# CRU 11 System board, 10/100 E-net, w/o POV (models 41S 41P 41Y 51G 61S 61P 61Y 11 U 11 S 11 P 11 D 11 Y 12U 13G 14S 14P 14Y 21U 21S 21P 21D 21Y 22U 22S 22P 22Y 31U 31S 31P 31D 31.
The FRUs listed in the following table are not illustrated. 8191 FRUs FRU# CRU HDD mounting bracket assembly (all models) 88P5916 * Bezel kit (all models) 49P4371 * Cable, FDD (all models) 88P6515 * C.
8191 W indows 2000 Recovery CDs FRU# CRU US (models 71G 73G 76G) 13R9673 * FR (models 71G 73G 76G) 13R9674 * GR (models 71G 73G 76G) 13R9675 * IT (models 71G 73G 76G) 13R9677 * SP (models 71G 73G 76G).
8191 W indows XP Pro Recovery CDs FRU# CRU HE (models 35G B3G 13G 51G 72G 74G 53G 64G 83G 91G 75G 77G 78G 66G 79G 7BG D3G 7CG 7DG 7EG 7FG 7GG) 13R9705 * FI (models 35G B3G 13G 51G 72G 74G 53G 64G 83G .
8191 Keyboards (Standard PS/2 Black) FRU# CRU German (models 13G 51G 71G 72G 73G 74G 16G 53G 64G 83G 91G 75G 76G 77G 78G 35G B3G 66G 79G 7BG D3G 7CG 7DG 7EG 7FG 7GG) 89P8313 * Greek (models 13G 51G 71.
8191 Keyboards (Standard PS/2 Black) FRU# CRU Y ugoslav/Latin (models 13G 51G 71G 72G 73G 74G 16G 53G 64G 83G 91G 75G 76G 77G 78G 35G B3G 66G 79G 7BG D3G 7CG 7DG 7EG 7FG 7GG) 89P8339 * Brazil/Portugue.
Machine T ype 8198 Item # 8198 FRUs FRU# CRU 1 Side cover assembly (all models) 59P8547 * 2 ″ L ″ Cover assembly (all models) 59P8546 * 3 Front bezel assembly (all models) 59P854.
Item # 8198 FRUs FRU# CRU 5 CD-ROM Drive 48X - Black w/o jack & vol (models 81U 51U 76G 52G 53G 64G 83G A1U 71G 72G 73G 74G 75G 65G 77G) 71P7371 * 5 48X CDROM (Black) (models 11 S 11 Y.
The FRUs listed in the following table are not illustrated. 8198 FRUs FRU# CRU Bezel blanks kit (all models) 25P0068 * Front bezel release kit (all models) 25P0069 * Cable, audio (all models) 75H9219 * 5.25 EMC shield (all models) 19K5548 * Rubber foot (all models) 03K9655 * Misc.
8198 W indows XP Home Recovery CDs FRU# CRU GR (models 76G 71G) 13R9716 * SP/LA (models 76G 71G) 13R9717 * IT (models 76G 71G) 13R9718 * SV (models 76G 71G) 13R9720 * DK (models 76G 71G) 13R9721 * FI .
8198 Keyboards (Standard PS/2 Black) FRU# CRU US English (models 12U 22U 32U 42U 91U 92U 63U 93U 94U 81U 82U 51U 76G 52G 53G 64G 83G A1U A2U 71G 72G 73G 74G 75G 65G 77G) 89P8300 * Arabic (models 76G 5.
8198 Power Cords FRU# CRU Power Cord (Denmark) (models 76G 52G 53G 64G 83G 71G 72G 73G 74G 75G 65G 77G) 13F9996 * Power Cord (Chile, Libya, Italy) (models 11 S 11 Y 31S 31Y 41S 41Y 61S 61Y 76G 52G 53G.
Item # 8199 FRUs FRU# CRU 4 T rim bezel/Label kit (all models) 49P1900 * 5 CD-ROM Drive 48X - Black (models 11 U 14M 21U 22S 22Y 24M 31U 32Y 41U 42Y 32S 42S 44U 44F 62U 65U 65F 91U 93U 15U.
Item # 8199 FRUs FRU# CRU 8 System board, 10/100 E-net, with AGP plug, no POV (models 41U 42Y 43U 43S 43D 43Y CGU CHU CJU 11 U 13U 13S 13D 13Y 21U 22S 22Y 23U 23S 23D 23Y 31U 32Y 33U 33S 33D 33Y.
Item # 8199 FRUs FRU# CRU 11 Fan sink (models 11 U 13U 13S 13D 13Y 14M 21U 22S 22Y 23U 23S 23D 23Y 24M 31U 32Y 33U 33S 33D 33Y 41U 42Y 43U 43S 43D 43Y CAU CBU CCU CDU CGU CHU CJU 32S 42S 44U 44F.
8199 FRUs FRU# CRU Mouse, optical wheel (models 13U 13S 13D 13Y 14M 23U 23S 23D 23Y 24M 33U 33S 33D 33Y 43U 43S 43D 43Y CAU CBU CCU CDU CGU CHU CJU 64U 91U 92U 93U 94U 91F 92F 93F 94F 51U 52U 52S 52D .
8199 W indows XP Home Recovery CDs FRU# CRU SP (models E2S E2D E2Y 87S 87D 87Y 13S 13D 13Y 23S 23D 23Y 33S 33D 33Y 43S 43D 43Y 36S 36D 36Y 52S 52D 52Y B2S B2D B2Y 68S 68D 68Y 88S 88D 88Y F6S F6D F6Y F.
Machine T ype 8316 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Item # 8316 FRUs FRU# CRU 1 To p cover assembly (all models) 88P5925 * 2 Fan sink (models 63B 1 1J) 32P4004 * * 3 Intel Celeron 2.
Item # 8316 FRUs FRU# CRU 7 48X CDROM (Black) (model 1 1J) 33P321 1 * * 7 48X CDROM (Black) (model 1 1J) 33P3215 * * 7 48X CDROM (Black) (model 1 1J) 71P7353 * * 7 48X24X48X16X DVD-ROM/CD-R W combo drive (Black) (model 63B) 33P3301 * * 8 HDD, 40GB EIDE (model 1 1J) 19K1568 * 8 HDD, 80GB EIDE (model 63B) 24P3665 * 9 FDD, 3.
The FRUs listed in the following table are not illustrated. 8316 FRUs FRU# CRU 5.25 EMC shield (all models) 19K5548 * Retention kit (all models) 24P481 1 * Cable, FDD (all models) 88P5930 * Optical ca.
8316 W indows XP Pro Recovery CDs FRU# CRU JP (model 1 1J) 13M6449 * 8316 Keyboards (Standard PS/2 Black) FRU# CRU Japanese (model 1 1J) 89P8320 * 8316 Keyboards RAK III Lite FRU# CRU Chinese/US (mode.
Item # 8434 FRUs FRU# CRU 2 Bezel and shield kit (all models) 74P2257 * 3 48X CD-ROM Drive (Black) (models 13B 13H 41C 42K 43K 52A 53A 53T 53B 53H 54A 54T 54C 54B 54H 54V 56A 56T 56B 56H 56V 62A 62T 6.
Item # 8434 FRUs FRU# CRU 8 System board, 10/100 E-net, w/o POV (models 85V 87K 92K 89K) (optional to 02R4084) 88P8474 N 8 System board, 10/100 E-net, w/AGP plug - w/o POV (models 41C 42K 43K 51A 52A .
The FRUs listed in the following table are not illustrated. 8434 FRUs FRU# CRU Cable, FDD (all models) 01K1513 * Cable, audio (all models) 75H9219 * Cable, IDE (A T A66 1 drop) (all models) 37L4525 * Cable, IDE (A T A66 2 drop) (all models) 37L5098 * Planar shield (all models) 49P4646 * Dual USB 1.
8434 W indows XP Pro Recovery CDs FRU# CRU US (models 13A 13H 13T 51A 53A 53H 53T 56A 56H 56T 62A 62T 63A 63H 63T 33H 81A 81T 84A 84T 84H D2A 69A 69T 69H 88H 93H 21H) 13R9693 * HK (models 13B 53B 56B .
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Chapter 10. Related service information Note: The service procedur es are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology , and service information provided in this manual.
Electrical safety CAUTION: Electrical current from power , telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, tele.
v Regularly inspect and maintain your electrical hand tools for safe operational condition. v Do not use worn or broken tools and testers. v Never assume that power has been disconnected from a circuit. First, check that it has been powered-of f. v Always look carefully for possible hazards in your work area.
a. A third-wir e ground connector in good condition. Use a meter to measure third-wir e ground continuity for 0.1 ohm or less between the external ground pin and frame ground. b. The power cord should be the appropriate type as specified in the parts listings.
Grounding requirements Electrical grounding of the computer is requir ed for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.
CAUTION: When replacing the lithium battery , use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer . If your system has a module containing a lithium battery , replace it only with the same module type made by the same manufacturer .
CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque: v Não conecte ou desconecte cabos e não realize instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios.
Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (01 1) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM. PRECAUCIÓN: Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos de fibra ítica, transmissores, etc.
fonte de energia elétrica. 1 2 CUIDADO: CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. 158 Hardwar e Maintenance Manual.
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DANGER Le courant électrique passant dans les câbles de communication, ou les cordons téléphoniques et d’alimentation peut être dangereux. Pour éviter tout risque de choc électrique: v Ne manipulez aucun câble et n’effectuez aucune opération d’installation, d’entretien ou de reconfiguration de ce produit au cours d’un orage.
Pour la mise au rebut, reportez-vous à la réglementation en vigueur . A TTENTION: Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD, des périphériques contenant des f.
courant. 1 2 A TTENTION: Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en armoire. Chapter 10. Related service information 169.
VORSICHT Elektrische Spannungen von Netz-, T elefon- und Datenübertragungsleitungen sind gefährlich. Aus Sicherheitsgründen: v Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, W artungs- oder Rekonfigurationsarbeiten durchführ en.
Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: W enn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit Glasfaserkabeln oder T ransmitter) installiert ist, beachten Sie folgendes. v Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher Laserstrahlung führen.
werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. 1 2 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen.
PERICOLO La corrente elettrica circolante nei cavi di alimentazione, del telefono e di segnale è pericolosa. Per evitare il pericolo di scosse elettriche: v Non collegare o scollegare i cavi, non effettuar e l’installazione, la manutenzione o la riconfigurazione di questo prodotto durante i temporali.
Smaltire secondo la normativa in vigore (D.Lgs 22 del 5/2/9) e successive disposizioni nazionali e locali. A TTENZIONE: Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a fibre ottiche o trasmettitori, prestar e attenzione a quanto segue: v Non rimuovere i coperchi.
siano scollegati dalla sorgente di alimentazione. 1 2 A TTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack.
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PELIGRO La corriente eléctrica de los cables telefínicos, de alimentaciín y de comunicaciones es perjudicial. Para evitar una descarga eléctrica: v No conecte ni desconecte ningún cable ni realice las operaciones de instalaciín, mantenimiento o reconfiguraciín de este producto durante una tormenta.
v Calentarla a una temperatura que supere los 100°C (212°F) v Repararla o desmontarla Despréndase de la batería siguiendo los requisitos que exija el reglamento o la legislaciín local.
El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín.
Send us your comments! We want to know your opinion about this manual (part number 74P2661). Y our input will help us to improve our publications. Please photocopy this survey , complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA) . Name: _________________________________________ Phone number: __________________________________ 1.
Problem determination tips Due to the variety of hardwar e and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.
T rademarks The following terms are trademarks of the IBM Corporation in the United States, other countries, or both: Alert on LAN Asset ID AT FaxConcentrator IBM PS/2 RET AIN SystemV iew ThinkCentre W ake on LAN Intel, Pentium, and Celeron are trademarks or register ed trademarks of Intel Corporation.
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Part Number: 74P2662 Printed in USA (1P) P/N: 74P2662.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté IBM 8191 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du IBM 8191 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation IBM 8191, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le IBM 8191 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le IBM 8191, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du IBM 8191.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le IBM 8191. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei IBM 8191 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
