Manuel d'utilisation / d'entretien du produit RJ600EX-B-01 du fabricant HP (Hewlett-Packard)
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USER GUIDE Full Color Inkjet Printer RJ600EX-B-01 RJ-6000 Series Functions Edition Gr a ph i c s Gr a ph i c s.
1 RJ-6000 Series USER GUIDE Functions Edition USER GUIDE RJ-6000 Series Full-Color Inkjet Printer Functions Edition Mutoh Industries Ltd. 1-3 Ikejiri 3-chome Setagaya-ku, T okyo 154-8560 Japan.
This product is supplied with the following three types of User Guide: This manual deals with unpacking, installation, preparing for printing, test printing, direct access key operations from online printing, menu maps, daily maintenance, trouble shooting, etc.
This equipment complies with radio interference regulations for data pro- cessing devices. When used in a residential area, this equipment may cause radio interference, in which case the user may be required to take appropriate corrective measures.
Thank you for purchasing a RJ-6000 Series (RJ-6000-43, RJ-6000-54, RJ- 6000-62) Full-color Inkjet Printer . This RJ-6000 Series is a full-color inkjet printer equipped with 360 dpi, 720 dpi and simula.
T ypes and Usage of User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Contents . . . . . . . . . . . . . . . . . . . . . .
How to Set Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Command Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Command . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation of Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Network Interface Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Memory Extension . . . . . . . . . . . . . . . . . . . . . . . . .
8 RJ-6000 Series USER GUIDE Functions Edition.
This section gives an overview of the control panel for various types of menu settings and explains the menu structure. Control Panel for Menu Mode Operations P AGE 10 Menu Mode Operations P AGE 11 Me.
For all types of menu operations, shift to menu mode by pressing the [Menu] key . This switches the functions of the keys to the functions shown in the pur- plish-red frame. Direct access keys do not work in menu mode. Menu mode will be cancelled if no key operation has been made for three min- utes.
Shift to setting mode for practical functions than cannot be set up by direct access keys. Step 1 Press the [MENU] key to shift to setting mode. Direct access key operation does not work. Step 2 By pressing the [MENU] key , the control panel keys take on the functions shown in purplish-red.
Step 3 * Press the [ENTER] to proceed with the setting * The part of the display that is flashing can be altered. T o change a setting, select a value by pressing the [V ALUE +] or [V ALUE -] keys. * The setting will not change unless the [ENTER] key is pressed.
Command RTL-P ASS / MH-GL, GL2 / MH-GL2 Plot Area Normal / Expand Position P1 / (hardclip) LL / Full T erminat Special / Normal Resolut. 300 dpi / 360 dpi / 720 dpi Online Timer Off / 10 sec to 30 sec.
14 RJ-6000 Series USER GUIDE Functions Edition.
This section makes it easy for you to look up what sort of function to use when you want to do a particular sort of operation. It asks the questions and then tells you on which page of which User Guide you can find the answers.
T o use roll media efficiently Question Answer Explanation Operation Page 25 Page 47 Page 25 Page 47 Page 26 Page 48 Page 26 Page 48 Page 27 Page 49 T o speed up printing time Question Answer Explanat.
T o improve printing quality Question Answer Explanation Operation Basic Page 62 Page 24 Page 43 T o connect with Centronics Question Answer Explanation Operation Page 28 Page 55 Page 28 Page 56 T o c.
T o place printed output in a specified position Question Answer Explanation Operation Page 25 Page 47 Page 24 Page 45 Page 25 Page 46 18 RJ-6000 Series USER GUIDE Functions Edition When Y ou Want to .
T o use color effectively Question Answer Explanation Operation Basic Page 62 Page 24 Page 43 Page 23 Page 37 Page 23 Page 40 T o check the status of the printer Question Answer Explanation Operation .
T o check printer set-up Question Answer Explanation Operation Basic Page 66 Page 29 Page 62 Page 29 Page 64 Page 30 Page 66 Page 68 Page 29 Page 60 20 RJ-6000 Series USER GUIDE Functions Edition When.
This section explains the content of each function in detail and gives the page number for you to look it up easily in the User Guide. Understanding the Functions P AGE 22 Explanation of Functions 21 .
Command Settings Name of Function Reference Page Command Page 33 This specifies the commands and conditions that are trans- ferred from the computer . The following commands are sup- ported: • RTL-P.
Name of Function Reference Page Position Page 35 In the case of MH-GL, GL2 (MH-RTL) and MH-GL/2 (MH-RTL), this specifies the initial pen position in printer commands. • P1: The initial position is P1 (scaling point) • LL: The initial position is at the lower left of the hardclip.
Function Settings Name of Function Reference Page Ink Dry Time Page 41 Ink drying times differ according to the type of media. After the printing is finished, roll media is cut off and falls into the ejected media basket. If the ink is not yet dry , the media will be soiled.
Name of Function Reference Page Mirror Page 46 This function prints with printing data reversed in the Y -axis direction. Mirror may not work with some image data.
Name of Function Reference Page Cut Position Page 48 This function specifies where the roll media will be cut in accordance with the specified layout of the printing.
Name of Function Reference Page Media cut Page 49 Selects whether roll media will be cut at the end of printing. If off is selected, the data can be printed again on the same page. • Off: • Auto: Roll media is cut automatically when printing Auto-cut ends.
Name of Function Reference Page * "Normal", "Thin" and "Faint" are all valid if the resolution is set to pseudo-1440 dpi or 720 dpi but please note that if 360 dpi is set, the printing density will be "Normal" even when "Thin" or "Faint" is set.
Utility Settings Name of Function Reference Page Error Display Page 59 Specifies whether the error LED will light and error details will be displayed in the liquid crystal display unit when a minor error has occurred.
Name of Function Reference Page Initial Centronics Page 66 Restores the backed up Centronics settings to the values set when shipped by Mutoh. • OK: The backed up Centronics settings are restored to.
This section explains how to set parameters for all types of menu. Command settings: Command P AGE 33 Plot Area P AGE 34 Position P AGE 35 T erminator P AGE 36 Resolution P AGE 37 Online T imer P AGE .
Centronics Settings: Mode P AGE 55 T iming P AGE 56 Network Setting: IP Address P AGE 57 Utility Settings: Error Display P AGE 59 Utility Settings: Initial All P AGE 60 Command P AGE 62 Function P AGE.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Command" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Display a Command item by pressing the [Menu Up] key or [Menu Down] key .
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Command" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Command" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Command" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Command" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Command" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Command" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Command" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Command" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Command" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Command" menu and shift to the next level.
Step 9 The permanent display is restored. 39 RJ-6000 Series USER GUIDE Functions Edition Command Settings: Online Timer How to Set Parameters Pl ot O K.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Command" menu by pressing the [Menu Up] key or [Menu Down] key .
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Function" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Function" menu and shift to the next level.
Step 8 Do not press any other keys for 3 min- utes or press [Back] key again. Step 9 The permanent display is restored. 42 RJ-6000 Series USER GUIDE Functions Edition Function Settings: Ink Dry Time P.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Function" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Function" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Function" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Function" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Function" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Function" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Function" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Function" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Function" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Function" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Function" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Function" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Function" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Function" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Function" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENETR] key to confirm the "Function" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Function" menu by pressing the [Menu Up] key or [Menu Down] key .
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Function" menu by pressing the [Menu Up] key or [Menu Down] key .
Step 8 Set the value of the digit to be altered by pressing the [V ALUE +] or [V ALUE -] key . Step 9 Continue by pressing the [Menu Up] key or [Menu Down] key to shift to another digit to be altered. Step 9 Set the value of the digit to be altered by pressing the [V ALUE +] or [V ALUE -] key .
Step 15 Press [ENTER] key to set "Distance Adjustment X-axis Measured V alue". Step 16 Distance Correction item is restored. If no other items are to be changed, press the [Back] key .
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Centronics" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Centronics" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Centronics" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Centronics" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Network" menu by press- ing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Network" menu and shift to the next level.
Step 8 Press the [V ALUE +] or [V ALUE -] key to set the third part of the IP address to a number between "001" and "255". Step 9 Press the [ENTER] key to confirm the third address and shift to the fourth address.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Utility" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Utility" menu and shift to the next level.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Utility" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Utility" menu and shift to the next level.
Step 10 If no other items are to be changed, press the [Back] key . Step 1 1 If no other items are to be changed, press the [Back] key . Step 12 Do not press any other keys for 3 min- utes or press [Back] key again. Step 13 The permanent display is restored.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Utility" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Utility" menu and shift to the next level.
Step 10 If no other items are to be changed, press the [Back] key . Step 1 1 If no other items are to be changed, press the [Back] key . Step 12 Do not press any other keys for 3 min- utes or press [Back] key again. Step 13 The permanent display is restored.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Utility" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Utility" menu and shift to the next level.
Step 10 If no other items are to be changed, press the [Back] key . Step 1 1 If no other items are to be changed, press the [Back] key . Step 12 Do not press any other keys for 3 min- utes or press [Back] key again. Step 13 The permanent display is restored.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Utility" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Utility" menu and shift to the next level.
Step 10 If no other items are to be changed, press the [Back] key . Step 1 1 If no other items are to be changed, press the [Back] key . Step 12 Do not press any other keys for 3 min- utes or press [Back] key again. Step 13 The permanent display is restored.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Utility" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Utility" menu and shift to the next level.
Step 10 If no other items are to be changed, press the [Back] key . Step 1 1 If no other items are to be changed, press the [Back] key . Step 12 Do not press any other keys for 3 min- utes or press [Back] key again. Step 13 The permanent display is restored.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Utility" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Utility" menu and shift to the next level.
Step 10 The permanent display is restored. 71 RJ-6000 Series USER GUIDE Functions Edition Utility Settings: Dump How to Set Parameters Pl ot O K.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Utility" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Utility" menu and shift to the next level.
Step 10 Remove the currently installed ink car- tridges. Step 1 1 Insert wash cartridges. Step 12 Cleaning begins when wash cartridges are installed. Cleaning time is about 25 minutes. Step 13 Remove the cleaning cartridges when head wash finishes and "Remove W ash Cart" appears.
Step 19 When ink filling is finished, the perma- nent display is restored. 74 RJ-6000 Series USER GUIDE Functions Edition Utility Settings: Head W ash Pl ot O K.
Step 1 If a menu is to be specified, press the [MENU] key . Step 2 The key contents change to the purple section on the outside of the control panel. Bring up the "Utility" menu by pressing the [Menu Up] key or [Menu Down] key . Step 3 Press the [ENTER] key to confirm the "Utility" menu and shift to the next level.
76 RJ-6000 Series USER GUIDE Functions Edition Although your printer was adjusted for optimum quality at the time of ship- ment, the printing quality may vary according to the type of media. In such cases, an accuracy adjustment plot can be made with the following procedure.
77 RJ-6000 Series USER GUIDE Functions Edition Accracy Adjustment Plot How to Set Parameters Step 3 Look at pattern A on your print. Use the [V ALUE +] and [V ALUE -] keys to enter the number of a line with no off- set. Step 4 Press [ENTER] key to confirm the value specified for pattern A.
78 RJ-6000 Series USER GUIDE Functions Edition Accuracy Adjustment Plot • The accuracy adjustment adjusts the left head repeatability printing position (pattern A) and the right head repeatability printing position (Pattern B) as well as aligning the printing position between the right head and the left head (pattern C).
In this section we explain about installing the optional network interface board and extended memory . Network Interface Board Installation P AGE 80 Memory Extension P AGE 82 Installation of Options 7.
The standard interface for the RJ-6000 Series printer has a parallel Centronics compatible interface as standard equipment. The network interface board, RJ- ETH13TX, for connection to EtherNet is also available as an option. The following procedure explains how to install the network interface board.
• Electronic components are susceptible to damage by static electricity . Remove static charge from your clothes and body by touching your hands to the board box before you touch the network interface board. Step 3 Fasten the two interface mounting screws.
Standard internal memory for the RJ-6000 Series printer is 8 MB + 32 MB (slot 1) but this can be extended by fitting an additional 16 MB (SIM16M) or 32 MB (SIM32M) memory chips (sold separately). The following procedure explains how to install extended memory .
Step 3 Return the board box to its original position. 83 RJ-6000 Series USER GUIDE Functions Edition Memory Extension Installation of Options Slot 1 (already in use) Slot 2 Additional Memory Nicked En.
84 RJ-6000 Series USER GUIDE Functions Edition.
This section explains about displays while the printer is working, messages when an error has occurred and how to deal with them. Printer Status Display P AGE 86 Messaged Errors and Countermeasures P .
The normal operating condition of the printer is displayed. Normal (when media is loaded) Data can be received and printed. Normal (when media is not loaded) Media is not loaded or printing on a cut sheet is finished. Data can be received but can not be printed unless media is loaded.
Cleaning in progress The print heads are being cleaned. Please wait. (See Basic Edition page 63) Media initialization in progress Media is being initialized.
A messaged error impedes the operation of the printer . Sometimes an error is displayed and printing continues or printing may cease when an error is dis- played. If printing stops, it will be reprinted when the cause of the error is removed. When a messaged error occurs, the beeper will beep twice unless there is insufficient memory .
Media replacement request Media is loaded but the next process has failed. The lever was raised during printing or cutting and lowered again without the media having been removed. Remove the media. Roll media end The end of the media was detected when roll media was initialized.
Request to insert exclusive or same type ink cartridges Either ink cartridges other than the exclusive type or mixed dye and pig- ment ink cartridges have been installed. Make sure exclusive ink car- tridges of the same type (all dye or all pigment) are loaded.
Data errors occur when there is a fault in communication between the printer and the computer . There are three types of data error: • Errors related to communication conditions • Errors caused by faulty handshaking • Escape sequence command format errors The beeper gives three long beeps when a data error occurs.
Command errors occur during the processing of command data received from the computer . If the printer's command set-up differs from the type of command data sent from the computer If there is a grammatical error in the command data sent from the com- puter The beeper gives three long beeps when a data error occurs.
Position overflow Buffer overflow The polygon buffer or downloadable buffer has overflowed. (See pages 22, 33) • In each case, first check that the command modes of the com- puter and printer are compatible. Refer to your computer manu- al for computer settings.
Errors requiring a restart are fatal to the operation of the printer . The power to the printer must be switched off and the printer must be restarted. They are caused by an obstruction to the printer drive or damage related to a printer board. When an error requiring restart occurs, the printer behaves as follows.
Feed motor overcurrent An error with the media feed motor has occurred. Carriage motor overcurrent An error with the carriage motor has occurred. • When an error occurs in the XY drive systems, check for an obstruction in the XY drive systems. If there is an obstruction, remove it before the power is switched on again.
Errors Requiring Restart that Involve the CPU System Standard DRAM error An access error has occurred in stan- dard DRAM. Optional DRAM error An access error has occurred in extended DRAM (option: sold sepa- rately). Interrupt exception error An interrupt exception error has occurred in the CPU.
System call exception error A system call exception error has occurred in the CPU. Break point exception error A break point exception error has occurred in the CPU. Reserved command exception error A reserved command exception error has occurred in the CPU.
98 RJ-6000 Series USER GUIDE Functions Edition.
MUTOH INDUSTRIES L TD. T el.:81-(0)3-54867145 Fax:81-(0)3-54867163 E-mail:ibd@mutoh.co.jp http://www .mutoh.co.jp MUTOH EUROPE N.V . T el.:32-(0)59-807908 Fax:32-(0)59-8071 17 E-mail:mutoh@mutoh.be http://www .mutoh.be MUTOH DEUTSCHLAND GmbH. T el.:49-(0)2159 913430 Fax:49-(0)2159 913456 E-mail:Mutoh-Sales@t-online.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) RJ600EX-B-01 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) RJ600EX-B-01 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) RJ600EX-B-01, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) RJ600EX-B-01 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) RJ600EX-B-01, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) RJ600EX-B-01.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) RJ600EX-B-01. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) RJ600EX-B-01 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.