Manuel d'utilisation / d'entretien du produit L411 du fabricant HP (Hewlett-Packard)
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OFFICEJE T 100 L411 Us er Guide.
HP Officejet 100 (L411) Mobile Printer User Guide.
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Copyright informatio n © 2010 Copyright Hewlett-Packa rd Development Company, L.P. Hewlett-Packar d Company notices The information contain ed in this document is su bject to change without notice.
Contents 1 Get started Accessibility ............................... ........................................................ .......................... .............. 7 Eco ........... ..................... ...................... ....................
Print photos .............................................................................................................................26 Print photos on pho to paper (Windows) .............................................. ........................
Poor print qualit y and unexpected printouts ....................... ............................................. ........48 General tips ...................................................................................... .........................
Printer specifications ........................................................................................................ .......72 Physical specificat ions ...................... ............................. ........................... .......
C Set up the printer fo r Bluetooth communi cation Set up a Bluetooth wireless con nection ................ ............................... .............................. ......93 Set Bluetooth security for the printer ................................
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1 Get started This guid e provides deta ils about ho w to use th e printe r and how to resolve probl ems. • Accessibility • Eco • Understand the pri nter parts • Finding th e printer mo del nu.
HP is committed to helping customers reduce their environmenta l footprint. HP has provided these f eatures to help you focus on ways to assess and reduce the impact of your printing choices. For more inform ation about HP's environm ental initiat ives, visit www.
Front view 1 Media width guide – Adjusts to accommodate different media sizes. 2 Input tray – Ho lds the media. Remove media and close this tray when the printer is not in use.
1 PictBridge/USB Host Port – Connects a PictBridge de vice, such as a digital camera or a USB Flash drive. 2 Battery contact cover – Covers the battery contacts when the optional battery is not installed. 3 USB port – Connect a USB cable here. 4 Battery slot – Install optional battery here.
1 Battery status light – Indicates battery status: • Red – Battery less than 10% charged • Amber – Battery 10% to 40% charged • Green – Battery 41% to 100% charged • Not lit if optional battery is not installed or detected. 2 Batter y charging li ght – Lights up in amber when the battery is char ging.
Finding the printer model number In addition to the model n ame that appears on the front of the printer, this prin ter has a specific model n umber. You can use this number when obtaining support and to help determin e which supplies or accessorie s are available for your print er.
HP Office Paper HP Office Paper is a high-qua lity multifunction paper. It is suitab le for copies, drafts, memos and other everyday documents. It features ColorLok Technology for less sm earing, bolder blacks and vivid colors.
8.5 x 11 inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for lo nger lasting documents. HP Photo Va lue Packs HP Photo Value Packs conven iently package Original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of print ing affordable professional photo s with your HP printer.
Load standard-size media To load m edia Use these instructio ns to load standard media. 1. Lift the input t ray. 2. Slide the pape r width guide out as far as possible. NOTE: If you are loading larger-sized media, pull th e input tray to extend it. 3.
3. Load envelope s according to the graphic in the tray. NOTE: Do not load en velopes while the prin ter is printing. 4. Adjust the width gui de so it fits snugly against the sides of the envelope. Load cards and photo paper To load cards and photo pa per Use these instructio ns to load photo paper.
1. Lift the input t ray. 2. Slide the pape r width guide out as far as possible. NOTE: If you are loading larger-sized media, pull th e input tray to extend it. 3. Insert the media p rint-side up and align i t squarely against th e paper guide. NOTE: Do not load paper whi le the printer is printing.
• The battery stat us light is green when the bat tery is 41-100% charged, ambe r when 10-40% charg ed, red when less than 10% charge d, and blinks red when l ess than 2% charged. C harge the battery when the ba ttery status light turns amber. If it turns red, charge the battery as soon as possi ble.
1. Slide the batt ery into the battery slot at an angl e, until the contacts on th e battery are flush with th e contacts in the battery slot. The battery contact cover slides op en. 2. Push the ba ttery into t he batter y slot until the batter y clicks into pl ace.
Connect a memory device or camera Using the USB po rt on the back of the printer, you can con nect a USB storage device. You can also connect and print photos from a PictBridge-compatible camera. You can also transf er files from the storage device t o your computer.
NOTE: If you are using a mobile phone running Windows Mobile, you can use the HP software C D to inst all the prin ting software . For a list of mobile phone s and printing software, as wel l as information about obtain ing the software, see Mobile phone printing informat ion.
Chapter 1 22 Get started.
2P r i n t Most print settings a re automatically handled by the software application. Change the settings manual ly only when you want to chan ge print quality, print on specific types of paper, or use specia l features. For more informati on about selecting the be st print media for your documents, see Media specifications .
Print docume nts (Mac O S X) 1. Load paper in the tray. For more information, see Loa d media. 2. From the File menu in the software a pplication, click Print . 3. Make sure the prin ter you want to use is selected. 4. Change the prin t settings for the option provi ded in the pop-up menus, as appropriate for your project.
4. Select Paper Type/ Quality or Printer Features from the pop-up menu (locate d below the Or ientation setting), and then select the following set tings: • Paper Type: the appropriat e brochure paper type • Quality:N ormal or Best NOTE: Click the blue disclo sure triangle next to the Printer sele ction to access these options.
4. Select the appropriate envel ope size in the Paper Size pop-up menu. NOTE: Click the blue disclo sure triangle next to the Printer sele ction to access these options. 5. Select the approp riate Orientation option for the type of envelo pe you are using.
7. If you want to print th e photo in black and white, click Graysc ale from the Color pop-up men u, and then select High Quality . -Or- Select Color Options from the Feature Sets pop-up menu, and then select High Quality from the Grayscal Mod e pop -up menu.
3. Click the + on the left side of the screen, doub le-click Untitled , and type a name for the new, custom size. 4. In the Width and Height boxe s, type the dimensions, and then set the margins, if desired.
4. Select Paper Type/ Quality or Printer Features from the pop-up menu (locate d below the Orientati on setting), and the n select the following settings: • Paper Type: The appropriat e paper type • Quality:B est or Maximum dp i NOTE: Click the blue disclo sure triangle next to the Printer sele ction to access these options.
3. From the drop-do wn list, select Paper Handling , click Od d Only from the Pages to Print pop-up menu and then press Print . NOTE: Click the blue disclo sure triangle next to the Printer sele ction to access these options. 4. Flip the paper o ver and then print the even-numb ered pages.
3 Work with ink cartridges To ensure the best pri nt quality from the printer, you w ill need to perform some simple maintenance p rocedures. This section pr ovides guidelines for handling t he ink cartridges, i nstructions for replacing the ink cart ridges, and aligning and cleaning the printhead.
Related topic s • Check the estim ated ink levels • Clean the ink cartridges Check the estimated ink levels You can check the esti mated ink levels from Toolbox (Window s), HP Utility (Mac OS X), or the Toolbox softwa re for PDAs. For information about using these tools, see Printer managemen t tools.
Hold the ink cartri dges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles. NOTE: Handle the ink cartridges carefully. Dr opping or jarring cartridges can cause temporary printing prob lems, or even permanent damage.
For more inform ation about ordering i nk cartridges for the device, see Order printing supplies online . To replac e the ink ca rtridges Use these instructio ns to replace an ink cartridge . 1. Remove the new ink cartri dge from its package a nd then pull the colored tab to remove the prote ctive film from the cartridge.
3. Lift the ink cartridge lat ch open and gently remove the ink cart ridge from its cradle compartment. 4. Insert the new ink cartridg e into its cradle compartmen t at the same angle at which you removed the old ink cartridge.
Print with a single ink cartridge If one of the ink cartridges runs out of ink before you can replace it, you can still print with a single ink cartri dge.
Calibrate co lor If you are not satisf ied with th e appearan ce of color s, you can cali brate the colo rs manually to ensu re the best print quality. NOTE: Calibrate the color only when the tri-color and pho to ink cartridges are installed to gether.
Control pa nel 1. Press and hold down ( Power button). 2. While holdin g down the button, do on e of the following. Perfo rm the next level of cleaning only if results from the previous level are not satisfactory. a . For level 1 cleaning: Press ( Ca ncel button) twice.
4 Solve a problem This sectio n contains the f ollowing to pics: • HP support • Troubleshootin g tips and resources • Solve printi ng problems • Poor print qual ity and unexpe cted printouts .
You can also obtain support from the HP software (Windows) or HP Utility (Mac OS X), which provide easy, step-b y-step solutions to common printing pro blems. For more information , see Printer managemen t tools or HP Utility (Mac OS X). Support options and availability vary by print er, country/region, and language.
Telephone support numbe rs In many locations, H P provides toll free telephone support during th e warranty period. However, some of the support numbers might not be toll free.
For the most current l ist of telephone support num bers, see www.hp.com/go/ customercare. $IULFD(QJOLVK VSHDNLQJ $IULTXHIUDQFR SKRQH .
After the phone support period After the phone supp ort period, help is availab le from HP at an additional cost. Help might also be available at the H P online support Web site: www.hp.com/go/ customercare. Contact your HP de aler or call the support phone num ber for your country/region to learn more about support opt ions.
• Printer takes a long time to pri nt • Blank or partial page printed • Something on th e page is missing or incorrect • Placement of the text or graphics is wrong The printer shuts down unexp.
disabling t he firewall. If the problem persi sts, the firewall is not the sou rce of the communicatio n problem. Re-enable the firewall. If disabling the f irewall allows you to comm unicate with the printer, you might want to assign a static IP address to the printer and re-enable t he firewall.
Check the Bluetooth wireles s connection Printing large r files using a Bluetooth w ireless connection can somet imes cause the print job to fail. Try pri nting a smaller file. For more inform ation, see Problem s setting up Bluetooth wireless communication .
Check the printer locati on and length of USB cable High elect romagnetic fields (such as thos e generated by m onitors, motors, fans, TVs, and other such devices) can sometimes cause slight dist ortions to printouts. Move the printer away from the source of the electromagn etic fields.
Check the page-o rientation setting Make sure the media size and page orientation sele cted in the application match the settings in the pri nt driver.
• Use the appropriat e ink cartridge for the project. For b est results, use the HP black ink cartridge to pri nt text documents and use the H P photo or gray photo ink cartridges to print color or black and white photos. • Make sure ink cart ridges have not been t ampered with.
Cancel the print job and wait for the printer to return to the ready state. If the printer does not return to the ready state, cancel all jobs and w ait again. When the printe r is ready, resend the job. If prompted by the comput er to retry the job, click Cancel .
Clean the ink cartridge s Ink cartridges m ight need to be cleaned. For more information, see Clean the ink cartridges. Ink is not filling the text or graphics completely Check the in k cartri dges • Check to make sure th at both the black and tri-color ink cartri dges are installed and functioning correctly.
Colors are prin ting as black and white Check the print settings Make sure Print in Grayscale is not selected in the print driver. Open t he printer Properties dialog box, click the Featur es tab, and then make sure that Print in Grayscal e is not selected in the Color options.
• Ink cartridges migh t be very low on ink. Replace any low cartridges. Try removing and reinstalling the cartridges, making sure they snap fi rmly into place. For more information, see Replace the ink cartri dges. • Make sure ink cart ridges have not been t ampered with.
Check the in k cartri dges • Clean th e ink cartridges. For more inform ation, see Clean the ink cartridg es. • Whenever you i nstall a new ink cartridge, you should align the ink ca rtridges for the best possible print quality.
7. Clean only the copper-colo red contacts. Allow the i nk cartridges to dry for approximately te n minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Insert the ink cartri dge into its cradle compartm ent at the same angle at which you removed the old in k cartridge.
Make sure you h ave the foll owing materi als availa ble: • Dry foam rubber swa bs, lint-free cloth, or any soft material that will not come apart or leave fibers.
8. Close the ink ca rtridge latch. If the cartridge i s inserted correctly, clos ing the latch gently pushes th e cartridge into its cradle com partment. Press the latch to make sure it is seated flat on the cartridge. 9. Repeat if necessary for the othe r ink cartridge.
Media is no t picked up • Make sure m edia is loaded in the tray. Fo r more information, see Load media. Fan the media before loading. • Make sure the paper guides are set to the correct markings in the tray for the media size you are loadin g. Also make sure the guides are snug, but not tight, against the stack.
• Make sure tha t no lights are on or blinking e xcept the Power light, which sho uld be on. If a light othe r than the Power light is on or blinking, there is an error. For more information, see Con trol panel lights refe rence. • Make sure that the print er can print a self-test d iagnostic pag e.
Problems setting up Blue tooth wireless communication If you have proble ms printing using a Bluetoot h wireless connection, tr y the following suggestions. For more information on configuring wireless settings, see Set up the printer for Bluetoot h communication.
Print printer infor mation page s from the control p anel You can pr int the foll owing prin ter informati on pages from t he control panel on th e printer, with out being connected to the p rinter. To print a diag nostic page Press and hold (Cancel butto n) for three seconds.
Clear jams Occasionally, m edia becomes jammed during a job. Try the following remedies to reduce jams. • Make sure that you are print ing with media that meets specificati ons. For more information, see Medi a specifications . • Make sure that you are printing with me dia that is not wrinkl ed, folded, or d amaged.
6. If the print carriage is obst ructing the jam, gently push i t to one side and then remove the media. 7. If the j ammed media is not visibl e in the pr int area i nside the p rinter, remov e what is visible in the in put tray.
Control panel lights reference For more inform ation, visit the HP Web site ( www.hp.com/go/custom ercare) for the latest troubl eshooting informati on, or printer fixes and updates. Light description/Light pattern Explanation and rec ommended action Power light is on.
Light description/Light pattern Explanation and rec ommended action Battery charging light is amber; battery status light is green, amber, o r red. Battery is charging. Battery status light indicates charge level. NOTE: When the battery is fully charged, the battery charging light turns off.
Light description/Light pattern Explanation and rec ommended action Right or left ink cartridge blinks and Power lig ht is on. Borderless print error; missing or failed cartridge; cartridge in wrong slot; miss- installed cartridge. Right or Left ink cartridge lights indicate whether the problem is with the Tri-color or Black/Photo ink car tridge.
Light description/Light pattern Explanation and rec ommended action Power light blinks, Resume light blinks. Media jam or carriage stall. Clear the jammed paper. For more information, see Paper Jam. After clearing the jam, press ( Resume button) to continue the print job.
Light description/Light pattern Explanation and rec ommended action three seconds, the left ink cartridge light is on, and right ink cartridge light is blinking. Power light blinks, Resume light blinks. After pressing and holding the ( Cancel button) for three seconds, the left and right ink cartridge lights are blinking.
A Technical information This section contains the following topics: • Warranty information • Printer specifications • Regulatory information • Environmental product stewardship program • Thi.
Hewlett-Packard limited warranty statement A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer .
Ink cartridge w arranty information The HP cartridge warranty is applicable when th e product is used in its designated HP printer. This warranty does not cover HP ink produ cts that have been refilled, remanufactured, refurbished, misused, or tampered with.
Printer specifications This section contains the following topics: • Physical specifications • Printer features and capacities • Processor and memory specifications • System requirements • M.
Operating system compatibility • Microsoft Windows® XP Service Pack 2, Windows Vista®, Windows 7 • Mac OS X (v10.5, v10.6) • Linux (For more information, see http://hplipopenso urce.
Media specificati ons Use the Understand supported sizes and Un derstand supported media types and weights tables to determine the correct media to use with your printer, and to determine what features work with the media you plan to use.
Media size 5 x 7 (13 x 18 cm; 5 x 7 inches) 8 x 10 (8 x 10 inches) 13 x 18 cm (5 x 7 inches) (10 x 15 cm)* (10 x 15 cm) tab * Photo L (89 x 127 mm; 3.5 x 5 inches)* 2L (178 x 127 mm; 7.0 x 5.0 in ches) 3.5 x 5 (88.9 x 127 mm)* 3 x 5 (76.2 x 127 mm)* 8.
Set minimum margins The document margins must ma tch (or exceed) t hese margin se ttings in portrait orientation. Media (1) Left margin (2) Right margin (3) Top margin (4) Bottom margin A4 U.S. Executive U.S. Statement B5 A5 3.3 mm (0.13 inches) 3.3 mm (0.
Print resolu tion Black print resolution Up to 600 dpi rendered black (w hen printing from a computer) Color print resolution Up to 4800 x 1200 optimized dpi color on select HP pho to papers with 1200 input dpi.
Regulatory information The printer meets product requirements from regulatory agencie s in your country/region. This section contains the following topics: • Regulatory model number • FCC statemen.
FCC statemen t FCC sta tement The Unit ed States F ederal C ommunicati ons Commission (in 4 7 CFR 1 5. 1 05 ) has specif ied that the follo wing noti ce be brought to the atten tion of user s of this product .
Notice to users i n Japan about the power cord Noise e mission statement for Germany Geräusc hemission LpA < 7 0 dB am Ar beitsplatz im Normalbetr ieb nach DIN 4 5 63 5 T .
Notice to use rs in Bra zil Aviso aos usuários no Brasil Este equipamento opera em caráter secundário , isto é, não tem direito à pr oteção contra interferência prejudicial, mesmo de estações do mesmo tipo , e não pode causar interferência a sistemas operando em caráter primário .
this product or product family and available (i n English only) either within the product documentation or at the following web site: ww w.hp.com/go/certificates (type the prod uct number in the search field).
Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 170 50 -1 and EN 17050-1 DoC #: SNPRC-1003-0 1-A Supplier's Name: Hewlett-Packar d Company Supplier's Address: declar.
Environmental product stewardship prog ram Hewlett-Packard is committed to providing qualit y pr oducts in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper function ality and reliability.
Disposal of waste equi pment by users in private households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicates that this pr oduct must not be disposed of with y our other household wa ste .
Power consumption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency’s ENERGY STAR specifications for imaging equipment. The following mark appears on ENERGY STAR qualified imaging products: ENERGY STAR is a U.
RoHS notices (China only) Toxic and hazardou s substance table Environmental product stewardship program 87.
Third-party licenses This section contains the following topics: • HP Officejet 100 (L411) Mobile Printer HP Officejet 100 (L 411) Mobile Printer Third-party lic ences Zlib --------- Copyright (C) 1995-1998 Jean-loup Gailly and Mark Adler This software is provided 'as-is', without any express or implied warranty.
Readme File Independent JPEG Group's free JPEG software ----------- ------------- ------------ ------- This pack age contai ns C softwar e to im plement JPEG image encoding, decoding, and transcoding. JPEG is a standardized comp ress ion method for full-color and gray-scale images.
DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. TIFF Library. Rev 5.0 Lempel-Ziv & Welch Compression Suppor t This code is derived from the comp ress program whose co de is derived from software con tributed to Berkeley by James A.
B HP supplies and accessories This section provides informati on on HP supplies and accessories for the printer. The information is subject to changes, visit the HP Web site ( www.hpshopping.com) for the latest updates. You can also make purchases through the Web site.
You can find the ink cartridge num ber in the following places: • On the label of the ink cartridge you are replacing. • On the printer status page (see Understand the printer information p ages). • In the cartridge details feature in the HP software.
C Set up the printer for Bluetooth communication The printer allows you to print documents from Blu etooth devices without a cable connection. Simply print from a Bluetooth device such as a PDA or camera pho ne. You can also use Bluetooth technology to print from a computer to the p rinter.
Use a pas skey to authenti cate Bluetooth d evices You can set the security level of the printer to either High or Low . • Low : The printer does no t require a passkey. An y Bluetooth device within range ca n print to it. NOTE: The default security setting is Low .
D Printer management tools This section contains the following topics: • Toolbox (Windows) • HP Utility (Mac OS X) • Toolbox software for PDAs (Microsoft Win dows Mobile) • Uninstall and reinstall the H P software Toolbox (Windows) Toolbox provides maintena nce information about the printer.
computer. Make sure to remove them correctly using the uninstall utility provided when you installed the HP software. There are three methods to uninstall the HP software o n a Windows computer, and one method to uninstall on a Macintosh computer. To uninstall from a Windows computer, m ethod 1 1.
6. Select Inst all . 7. Follow the onscreen instructions. To uninstall from a Ma cintosh computer, m ethod 1 1. Open HP Utility. For instructions, see Open HP Utility. 2. Click the Application icon on the toolbar. 3. Double click HP Uninstaller . Follow the onscreen instructions.
Appendix D 98 Printer management tools.
E How do I? • Get started • Print • Work with ink cartridges • Solve a pr oblem How do I? 99.
Appendix E 100 How do I?.
F Errors (Windows) This list represents some of the e rrors you might see on the computer screen (Windows) and how to fix the errors. • Printer Disconnected • Ink Alert • Cartridge Problem • P.
Cartridge Problem The ink cartridge identified in the message is missing , damaged, inserted into the wrong slot in the printer, or not making full elec trical contact with the printer. To solve this problem, try the following solutions. Solutions are listed in order, with the most likely solution first.
4. Pull the ink cartridge toward you, out of its slot. CAUTION: Do not touch the coppe r-colored contacts or ink nozzles. Doing so can result in clogs, ink failure, and bad electrical connections. 5. Hold the ink cartridge with the HP logo on top, and reinsert the ink cartridge.
To solve this problem, try one of the following: • Load the correct paper in the printer , and then press ( Resume button). For more informat ion, see Load media • Press the (Cancel button) on the printer’s control pan el, select a different paper size in the print driver, and then print the document again.
To change the printer's status, complete the follo wing steps. 1. Click Start , point to Settings , an d then click Print ers or Printers and Faxes .
Appendix F 106 Errors (Windows).
Index A accessibility 7 accessories warranty 70 acoustic emissions 77 after the support period 43 aligning ink cartridges 36 B battery charging 18 installing 17 recycling 17 removing 19 safety 17 batt.
load photo 16 tray 15 load cards 16 load envelopes 15 load media 15 M Mac OS custom-size paper 27 Print borderless 28 Print photos 26 print settings 24 Mac OS X HP Utility 95 uninstall HP software 97 .
tray capacity 75 media sizes supported 74 media types and weights supported 75 trays capacities 75 load me dia 14 locating 9 media sizes supported 74 paper guides illustration 9 troubleshoot blank pag.
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P odręcznik użytk o w nik a © 20 1 1 Hewle tt -P ack ard De velopment C ompany , L.P . www .hp.com/go/c ustomer care.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) L411 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) L411 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) L411, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) L411 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) L411, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) L411.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) L411. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) L411 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
