Manuel d'utilisation / d'entretien du produit 7000 du fabricant HP (Hewlett-Packard)
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E80 9 User G uid e OFFICEJE T 7 000.
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HP Officejet 7000 (E809) Wide Format printer User Guide.
Copyright information © 2009 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 6/2009 Hewlett-Packar d Company notices The information contain ed in this document is su bject to change without notice.
Contents 1 Get started Find other resources for the prod uct ......................... ....................................... .........................6 Find the device model number.....................................................................
Use device management to ols.................................................................................................27 Embedded Web server............ .................. ................................ ............................... .......
Solve printing problems......................................... ........................................... .................... ....55 The device shuts down unexpe ctedly.................. ...................... ...................... ..............
Clear jams........ ................. ............... ............ ................ ............ ............... ................. ..... ............94 Clear a jam in the device............................ ..............................................
Obtain HP telephone s upport.................................................................................................117 Before you call..................... ............................ ....................... ........................... ....
1 Get started This guide prov ides details ab out how to use the device and to resolve problems. • Find other resources for the product • Find the devi ce model numbe r • Access ibility • Unde.
Resource Description Locat ion Printer status report • Device information: ◦ Product name ◦ Model number ◦ Serial number ◦ Firmware version number • Number of pages printed from the tray and accessories • Printing supply status For more in formation, see Understand the printer status page .
The device software is accessible for users wi th visual impairments or low visio n through the use of your operat ing system's accessibili ty options and featur es. It also supports most assistive technology such as screen readers, Braill e readers, and voice-to-text applications.
1 Control panel 2 Output tray 3 Input tray 4 Width guides 5 Top cover 6 Ink cartridges 7 Printhead latch 8 Printhead Control panel For more informatio n about inte rpreting control -panel lights, see Control- panel lights reference .
Back view 1 2 3 4 1 Rear universal serial bus (USB) port 2 Ethernet network port 3 Power input 4 Rear access panel Connection information Description Recomme nded number of connected computers for best performance Supported software features Setup instructions USB connection One computer connected with a USB cable to the rear USB 2.
If you improperly t urn off the HP product, the print carria ge might not re turn to the correct position, whic h might cause problem s with the p rinthead and p rint qualit y issues. Eco-Tips HP is committe d to helping customer s reduce thei r environmental footp rint.
2 Use the device This secti on contains the fo llowing topic s: • Select print media • Load media • Change prin t settings • Print on special and cust om-sized media • Print borderless • Print a Web page (Win dows only) • Cancel a print job Select print media The dev ice is desi gned to work well with most types of o ffice media.
through, which makes it ideal for newsletters, reports, and flyers. It features ColorLok Technology fo r less smearing, bolder blacks and vivid colors. HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than docu ments printed on standard multipurpose or copy pa per.
Recommended papers for photo printing If you want the best print quality, HP recommends using HP pape rs that are specifical ly designed for t he type of project you are printing . Depending on your cou ntry/region , some of these pa pers might not b e available.
◦ Media that is hea vily textured, em bossed, or does not acce pt ink well ◦ Media that is too lightweight or stretches easily Cards and envel opes • Avoid envelopes that have a ve ry slick fini sh, self-stick ad hesives, clasps, or windows.
Understand supporte d sizes Media size Standard media sizes U.S. Letter* (216 x 279 mm; 8.5 x 11 inches) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4* (210 x 297 mm; 8.3 x 11.7 inches) U.S. Executive (184 x 267 mm; 7.25 x 10 .5 inches) B5* (JIS) (182 x 257 mm; 7.
Media size Index card (127 x 203 mm; 5 x 8 inches) A6 card* (105 x 148.5 mm; 4.13 x 5.83 inches) Hagaki+* (100 x 148 mm; 3.9 x 5.8 inches) Photo media 4 x 6* (102 x 152 mm; 4 x 6 inches) 5 x 7* (13 x 18 cm; 5 x 7 inches) 8 x 10* (8 x 10 inches) 10 x 15 tab * (10 x 15 cm) Photo L (89 x 127 mm; 3.
Tray Type Weight Capacity (17 mm or 0.67 inch stacked) Envelopes 75 to 90 g/m 2 (20 to 24 lb bond envelope) Up to 15 sheets (10 mm or 0.39 inch stacked) Cards Up to 200 g/m 2 (110 lb index) Up to 4 0 cards (10 mm or 0.
Media (1) Left margin (2) Right margin (3) Top margin * (4) Bott om margin * Tabloid Super B A3 A3+ Envelop es 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 14.9 mm (0.59 inch) * To achieve this margin se tting on a computer running Win dows, Click the Advan ced tab in the printer driver , and select Minimize Margins .
4. Slide the media guide in the t ray to adjust it for th e media size that you have lo aded, and then lowe r the output tray . 5. Pull out the exte nsion on the output tra y. Change print settings You can change print setti ngs (such as paper size or type) from an ap plication or the printer driver.
To change defa ult settings for all future jobs (Windows ) 1. Click Start , then click Printers or Printers and Faxes . - Or - Click Start , click Control Panel , and t hen double-click Printers . NOTE: If prompted, en ter the computer a dministrator's p assword.
To print on special or custom -sized medi a (Mac OS X) 1. Load the appropriat e media. For more inf ormation, see Load media . 2. On the File menu, click Page Setup . NOTE: Some Mac OS X 10.5 applicat ions do not have a Page Setup m enu, it is included in th e Print menu.
3. From the applicat ion, open the printer driver: a . Click File , and then click Print . b . Click Properti es, Setup , or Pr eference s . 4. Select the print set tings shortcut you w ant to use. 5. Change any other prin t settings, and the n click OK .
To print a Web page 1. Make sure that you have paper loaded in the in put tray. 2. On the File menu in your Web bro wser, click Print . TIP: For best resu lts, select HP Smart Web Printing from the File menu. A check mark appears when it is selected. The Print dialog box appears.
3 Configure and manage This informat ion is intended fo r the administrator o r individual w ho is responsible for managing the de vice. This section con tains informati on about the following t opics.
Monitor the device Use this tool... to obtain the foll owing informa tion... Device control panel Obtain information about the status of jobs tha t are being processed, the operating status of the device, and the status of ink cartridges.
Use this tool... to do the following... • Order supplies: On any tab, click the Order Supplies button, and then follow the onscree n instructions. • Support: On any tab, click the Support button, and then select a support option. Toolbox (Windows) • Perform device maintenance tasks: Click the Device Services tab.
NOTE: For a list of system requirements for the embedded Web server, see Embedded Web serve r specificati ons . Some settings migh t be restricted by the requirement for a p assword. You can open and use t he embedded Web server w ithout being conn ected to the Internet; however, some features will not be availa ble.
You can open the embedd ed Web server by using these methods: • Web browser: In a supp orted Web browse r on your computer, type t he IP address or hostname that has bee n assigned to the device. For example, if the IP ad dress is 123.123.123.12 3, type the fol lowing address int o the Web browse r: http://123.
This secti on contains the fo llowing topic s: • Open the Toolbox • Toolbox t abs • Network Tool box Open the Too lbox • From the HP Solution Center, click the Settings menu, point to Print Settings , and then click Printer Toolbox .
Tabs Conten ts • Align Printheads: Guides you throug h aligning the printheads. For more information, see Align the printhead . • Clean P rinthe ads: Guides you through cleaning the printheads. For more information, see Clean the printhead . Network Settings Gives information on the network settings.
This secti on contains the fo llowing topic s: • Open the HP U tility • HP Utility Open the HP Utility To open the HP Utility ▲ Click the HP Utility i con in the Dock. NOTE: If the icon does not appea r in the Dock, click t he Spotlight icon o n the right side of the menu ba r, type HP Utility in the box, and then click the HP Utility entry.
If you need to call HP, it i s often useful t o print the Printer Stat us page before calling. 1. Printer Information: Shows device info rmation (such as the p roduct name, mode l number, serial number, and firmware version n umber), and the num ber of pages printed from t he trays.
Understand the network configuration status r eport The network confi guration status report sho ws the network setti ngs for the devic e. 1. General Info rmation: Shows info rmation abo ut the curren.
Configure the device (Windows) You can connect the devi ce directly to a compu ter, or you can share the device among other users on a network. NOTE: Microsoft Internet Explorer 6.0 or hi gher must be inst alled on the co mputer system to run the installation program.
1. In the Found New Hardware dialog box that displays methods for locating the printer driver, sele ct the Advanced option, and th en click Next . NOTE: Do not allow the Found New Ha rdware wizard to perform an automatic search for the prin ter driver.
Choose the installatio n option for the type of network you have: • Client/s erver networ k: If your network has a comput er acting as a dedicated pri nt server, install the device software on the server, and then install the device software on the client computers.
Install th e printer dr iver using A dd Printer 1. Click Start , then click Printers or Printers and Faxes . - Or - Click Start , click Control Panel , and then doubl e-click Printers . 2. Double-click Add Printer , and then click Next . 3. Select Network Printer or Network Printer Server .
Basic requirement s for sharing in Mac OS X envi ronment include the following it ems: • The Macintosh computers must be communicating on the network using TCP/IP , and they must have IP addresse s. (AppleTalk is not supported.) • The device that i s being shared must be connect ed to a built-in US B port on the h ost Macintosh computer.
(and you know the HP device is on the network), o r you have already successfully installed HP soft ware and experience problems, try the following: 1. If you are using a comput er running Windows, in the firewall configurati on utility, look for an option to trust compu ters on the local subnet (sometimes called the “scope“ or “zone“).
Photo card uplo ad • UDP ports: 137, 138, 427 • TCP port: 139 Scanning • UDP port: 427 • TCP ports: 9220 , 9500 HP device statu s UDP port: 161 Faxing • UDP port: 427 • TCP port: 9220 HP d.
9. After the softwa re is installed, connect t he device to your comput er. 10. Press the Power button t o turn the device on. After connecting an d turning on the device, you might have to wait several minutes for all of the Plug and Play even ts to complete.
4 Maintain and troubleshoot This section contai ns the following topics: • Work with ink cartridges • Print and evaluate a p rint qualit y report • Troubleshootin g tips and resources • Solve .
• Turn off the HP Printer b y pressing the Power butto n located on the pro duct. Wait until the Power light turns off bef ore unplugging the powe r cord or turning off a power strip.
Replace the ink cartr idges NOTE: For information on recycling used ink supplies, see HP inkjet supplies recycling program . If you do not already have replacement ink cartridges for the HP Printer, see Order print ing supplies on line . NOTE: At this time, some portions of the HP Web site are available in En glish only.
5. Twist the oran ge cap to snap it o ff. NOTE: Make sure the plastic tab is enti rely removed and that the label is slig htly torn, revealing the vent chann el. 6. Using the colore d shaped icons for help , slide the ink cartridg e into the empty sl ot until it clicks i nto place and is se ated firmly in t he slot.
Make sure that you insert the ink cartridge into th e slot that has t he same shaped i con and color as the one you are inst alling. 7. Repeat steps 3 th rough 6 for each ink ca rtridge you are rep lacing.
If you are concerned ab out providing thi s anonymous informat ion, you can make this information inaccessi ble by turning off t he memory chip's a bility to collect t he product's usage inf.
To evaluate the Print Qu ality Diagnostic Page This section include s the follow ing topics: • Ink Levels • Good color bars • Ragged, irregularly streake d, or faded bars • Regular white stre .
▲ Look at the Ink Leve l indicators in Li ne 21. If any of the bar level indicators are low, you may need to replace th at ink cartridge. NOTE: Ink level warnings and indicato rs provide estimates for plan ning purposes only.
Example of Bad Color Bars The top black bar is ragged on one end. If any of the bars are rag ged, irregularly strea ked, or faded, foll ow these steps: 1. Make sure the ink cartridges have ink. 2. Remove the cartridge corresponding to the strea ked bar and make sure i t is properly vented.
Regular white streaks in the bars If any of the color bars show regula r white streaks, follow these steps: White streaks The print quality bars have white streaks in them. 1. If the Print Qual ity Diagnostic report reads PHA TTOE = 0 , align the printer.
Large Black Font Te xt Look at the large- font text above the color blocks. I ABCDEFG abcdefg The type should be sharp and clear. If the type is jagged, try alignin g the printer. If there are strea ks or smears of ink, clean the printhead. Example of good Large-Font Type The letters are sharp and clear - the p rinter is operating correctly.
Examples of a bad alignment pattern The lines are jagged - align the printer. If tha t does not work, contact HP. If you see no defe cts If you do not see any de fects on the print quality report, th en the printing system is working correctly.
• The device is set as the curren t or default printer. Fo r Windows, set it as t he default in the Pri nters folder . For Mac O S X, set it as th e default in the Printer Set up Utility (Mac OS X (v10.4). For Mac OS X (v10.5) open System Preferences , select Pr int & Fax , and then select the device from the Default Printer drop-down list.
Blank or partial page printed Check the ink leve ls The ink cartridges may be runn ing low on ink. Clean the printhead Complete the prin thead cleaning pr ocedure. For more inf ormation, see C lean the printh ead . The print head may need to be clean ed if the print er was turned off improperly.
Placement of the te xt or graphics is wrong Check how the media i s loaded Make sure the media width and length guides fit snug ly against the edges of the stack of media, and make sure the tray is not overloaded. For mo re information, see Loa d media .
Envelopes prin t incorrectly Try the following so lutions to resolve the issue. Solutions are l isted in order, with the most likely solution f irst. If the first so lution does not solve th e problem, conti nue trying the remaining soluti ons until the issue is resolved.
• Solution 4: Check the printer driver sta tus • Solution 5: Wait un til the product co mpletes the current o peration • Solution 6: Re move all cancelled pri nt jobs from t he queue • Solutio.
If this did not so lve the issue, try the next solution. Solution 5: Wait unti l the product completes the cur rent operation Solution: If t he product is performin g another task your pri nt job will be d elayed until the produ ct comp letes the current task.
Cause: The print carriage had stal led. If this did not solve th e issue, try the next solu tion. Solution 9: Check the co nnection from the produ ct to your computer Solution: Check the connection fr om the product to your com puter. Verify t hat the USB cable is s ecurely plugge d into the USB port on the back of the pr oduct.
Nothing happe ns when I try to print Try the following so lutions to resolve the issue. Solutions are l isted in order, with the most likely solution f irst. If the first so lution does not solve th e problem, conti nue trying the remaining soluti ons until the issue is resolved.
Solution 4: Check the pr inter driver status Solution: The printer driv er status might have change d to either offline or stop printing . To check the printe r driver status ▲ In the HP S olution Ce nter, click th e Status tab. Cause: The status o f the printer driver had changed .
Solution 8: Ma ke sure the p rint carriage ca n move freely Solution: Unplu g the power cable if it is not already unpl ugged. Check to se e if the print carriage will move freely from one side of the printer t o the other. Do not try to force it to move if it is hung up on somet hing.
The margins are no t printing as exp ected Try the following sol utions to resolve th e issue. Solutions are listed in order, wi th the most likely solution first. If the first solutio n does not solve the proble m, continue trying the remaining solut ions until the i ssue is resolved.
Text or graphics are cut off at the edge of the page Try the following so lutions to resolve the issue. Solutions are l isted in order, with the most likely solution f irst. If the first so lution does not solve th e problem, conti nue trying the remaining soluti ons until the issue is resolved.
If this did not solve th e issue, try the next solu tion. Solution 3: Load the sta ck of papers corr ectly Solution: If the paper is mi sfeeding, it cou ld cause parts of the d ocument to cut off . Remove the stack of paper fro m the input tray, an d then reload the pape r.
Solution 2: Load paper in the i nput tray Solution: If the pro duct has only a few sheets rem aining, load more pap er in the input tray. If there is plenty of paper in the input tray, remove the paper, tap th e stack of paper against a flat surface, and rel oad the paper into the input tray.
Wrong, inaccurate, or b leeding colors If your printout has one of t he following pri nt quality proble ms, try the solutio ns in this section for help. • Colors look w rong For example, green w as replaced wi th blue in your p rintout. • Colors run into ea ch other, or look like th ey are smeared on the page.
If this did not so lve the issue, try the next solution. Solution 3: Check the pap er type Solution: HP recommend s that you use HP papers or any other paper type that is appropriate for t he product. Always make sure the paper you are printing o n is flat.
Solution 5: Check the print settings Solution: Check the print settings. • Check the print setting s to see if the color setti n gs are incorrect. For example, check to see if the document is set to pr int in grayscale.
After cleaning th e printhead, print a pri nt quality repo rt. Evaluate the print quality report to see if the print quality p roblem still e xists. For more information, see: • Clean the printhe ad • Print and evaluat e a print quality re port Cause: The printhead needed to be cleaned.
Solution 2: Check the in k levels Solution: Check the estima te d ink levels in the ink cartridges. NOTE: Ink level alerts and indicators provide estimates for pl anning purposes only. When you receive a l ow-ink alerts, co nsider having a replace ment cartridge available to avoi d possible printin g delays.
After cleaning th e printhead, print a pri nt quality repo rt. Evaluate the print quality report to see if the print quality p roblem still e xists. For more information, see: • Clean the printhe ad • Print and evaluat e a print quality re port Cause: The printhead needed to be cleaned.
Solution 2: Use a higher pri nt quality setting Solution: Check the print quality set ting and make sure it is not set too low. Print the image with a high print quality sett ing, such as Best or Maximu m dpi . Cause: The print qu ality setting was se t too low.
If this did not so lve the issue, try the next solution. Solution 3: Check th e ink levels Solution: Check the estimated ink leve ls in the ink cartr idges.
If prompted, choose your count ry/region, and then click Contact HP for information on calling for techni cal support. Cause: There was a problem with the printhead. Printouts are fa ded or have dull colors Try the followin g solutions if the colo rs in your printout are not as bright a nd intense as you expected.
NOTE: Ink level alerts an d indicators provide es timates for planni ng purposes only. When you receive a low- ink alert, consid er having a replaceme nt cartridge available to avoid possi ble printing de lays. You do not need to replace the ink cartridges until print quality becomes un acceptable.
• Solution 3: Print the i mage in a smaller size • Solution 4: Al ign the printh ead Solution 1: Check the print settings Solution: Check the print settings. • Check t he paper type setting to ma ke sure it m atches the ty pe of paper loa ded in the input t ray.
Printouts h ave vert ical streaks Vertical Streaks are streaks th at are parallel to t he direction that t he paper moved through the de vice. Solution: HP recommend s that you use HP papers or any other paper type that is appropriate for t he product.
If you removed the rear do or to clear a paper jam, replace it. Gent ly push the door forward until it sn aps into place. Cause: The rear doo r was not securel y installed. Ink streaks on the back of the paper Try the following sol utions if there is sme ared ink on the back of you r printout.
Solution 1: Restart the pr oduct Solution: Turn off the product, and then u nplug the power cord. Plug th e power cord back in, and then p ress the Power button to turn on t he product. Cause: The product experienced an error. If this did not so lve the issue, try the next solution.
If this did not solve th e issue, try the next solu tion. Solution 5: Check for a paper jam Solution: Check for paper debris in the front of the devi ce. Remove any debris yo u find. CAUTION: Trying to clear a paper jam from the front of the device can damage the print mechanism.
Solution 2: Use TrueTy pe or OpenType fonts Solution: Use TrueT ype or OpenType fonts t o ensure that the prod uct is able to print smooth f onts. When selectin g a font, look f or the TrueType or OpenType icon. TrueType icon OpenType icon Cause: The font was a custom size.
The product prin ts slowly Try the following sol utions if the product i s printing very slowly. • Solution 1: Use a lower print qualit y setting • Solution 2: Check the ink levels • Solution 3: Conta ct HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting.
If you receive an error message about the ink cartridges, see Errors (Windows) for more information. This secti on contains the fo llowing topic s: • Clean the printhead • Align the pr inthead Clean the printhead If your printed out put is streaked or has a ny incorrect or missing colors, the printhead might need to be cl eaned.
To clean the printhead from the Too lbox (Mac OS X) 1. Click the HP Utility icon in the Dock. NOTE: If HP Utilit y is not in the Dock, click the Spotlight icon on the right side of the menu bar, type HP Util ity in the box, and then cli ck the HP Utility entry.
To align th e printhead f rom the embedd ed Web serv er 1. Load letter, A4, or legal unused plain w hite paper into the main input tray. 2. Click the Settings tab, click Device Serv ices in the left pan e, select Align Printer from the drop-do wn list in the Print Qual ity section, and then click Run Diagnostic .
Pages are skewing • Make sure the m edia loaded in t he trays is align ed to the paper gui des. If need ed, pull out the trays from the device and reload the me dia properly, makin g sure that the paper guides are properly aligned. • Load media i nto the device on ly when it is not pr inting.
Check the d evice IP ad dress • To check the IP address of th e device from th e control panel, print the network configuration page. For more information, see Understand the n etwork configuration status report . • Ping the device using the IP address from t he command prompt.
Problems c onnecting to a wired network • If the Networ k light on the device control pa nel does not turn on, ma ke sure that all of the “General n etwork troubl eshooting” con ditions are met .
Make sure the ink cartridges are prope rly install ed 1. Make sure the product is turned on. 2. Open the ink car tridge access do or by lifting from the front right of the prod uct, until the door locks into place. NOTE: Wait until the p rint carriage stop s moving before proceeding.
Software installation suggestions Check the comp uter system • Make sure that your computer is runni ng one of the suppor ted operating systems. • Make sure that the computer meets at least the minimum system requirements. • In the Windows d evice manager, make sure t hat the USB drivers ha ve not been disabled .
◦ Compare the IP address listed in the dialo g box and make sure it matches the IP address listed on the network confi guration page. If the IP addresses are different, change the IP addre ss in the dialog box t o match the address on th e network configuratio n page.
Clear a jam in the device To clear a jam 1. Remove all media from the output tray. CAUTION: Trying to clear a paper jam from the front of the device can damage the print mechanism. Always access and clear paper jams throug h the rear access panel. 2. Check the rear acce ss panel.
• Make sure the outp ut tray is not overly full . • Make sure the media guide are adjusted snug ly against the media, but do not crinkle or bend the med ia.
Printhead problem - The fo llowing printhe ad has a problem Use the followin g to correct the error: • Advanced printhead m aintenance • Supplies Advanced printhead maintenan ce WARNING! Only reinstall t he printhead as part of the proced ure for Prin thead Problem error messages To reinst all the pri nthead 1.
4. Lift the latch h andle on the pri nt carriage. 5. Remove the pr inthead by lifti ng it straight up . Chapter 4 98 Maintain and troubleshoot.
6. Clean the print head. There are three areas of t he printhead that need to be cleaned: the plastic ramps on both sides of th e ink nozzles, the edg e between the nozzl es and the elec trical contacts, and t he electrical con tacts.
b . Use a fresh, lightl y dampened, lin t-free cloth to wi pe any accumulated ink and debris from the edge between the n ozzles and the conta cts. c . Use a fresh, lightl y dampened, lint-f ree cloth to wipe t he plastic ramps on bo th sides of the no zzles.
7. Clean the electrical contacts insid e the product. To clean the elec trical contacts i n the product a . Lightly dampen a clean, lint-f ree cloth with bo ttled or di stilled water. b . Clean the elect rical contacts in th e pro duct by wipi ng with the clot h from top to bottom.
9. Carefully lower the latch handle. NOTE: Make sure you lower the lat ch handle before reinserting the ink cartridges. Lea ving the latch h andle raised can result in in correctly seated i nk cartridges and problems print ing. The latch must remain down in order to correctly install the ink cartridges.
Ink Alert Choose you r error • HP recommends you h ave a replacement avai lable for when pr int quality become s no longer accept able. • The amount of in k in the followi ng cartridge may be l ow enough to cause poor print quality and ca rtridge changes ma y be required soon .
Go to: www.hp.com/support . If prompted, choose your country/regio n, and then click Contact HP for in formation on calling for tech nical support. Ink system fai lure Use the followi ng to correct the error: Turn off the product , unplug the po wer cord, and wait 10 se conds.
Use the followin g to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program Paper Mismatch Paper dete cted does no t match paper size or type selected.
The following cartridges are not intend ed for use in this pri nter as it is curren tly configured Use the followi ng to correct the error: • Replace the ink cartridges • Supplies • HP inkjet su.
Contact HP support for service. Go to: www.hp. com/support . If prompted, choose your count ry/region, and then click Contact HP for information on calling for technical su pport. Previously used genuine HP cartridge The following cartridges are previously use d: The genuine HP ink cartri dge was previously used in som e other product.
5 Control-panel lights reference The control-panel li ghts indicate status and ar e useful for diagnosing printi ng problems. This section cont ains informati on about the light s, what they ind icate, and what action to take if necessary.
For more in formation, v isit the HP Web site ( www.hp.com/support ) for the latest troubleshootin g information, or product fixe s and updates. Light description/Light pattern Explanation and recommended action All lights are off. The device is off. • Connect the power cable.
Light description/Light pattern Explanation and reco mmended action The Power light and the Resume light are on. A cover is not closed completely. Make sure all covers are completely closed. The Power light is on and the ink cartridge lights blink one after the the other, from left to right.
Light description/Light pattern Explanation and recommended action The Power light is on and one or more of the ink cartridge lights blink. One or more of the ink cartridges are missing. There is a duplicate cartridge installed in the device. • Install the indicated ink cartridge, and then try to print.
Light description/Light pattern Explanation and reco mmended action The Power light is on, an d the Resume light and one or more ink cartridge lights blink. One of the following has occurred. • One or more of the ink cartridges are almo st depleted and may results in poor print quality.
Light description/Light pattern Explanation and recommended action All lights are on. A non-re coverable error has occurred. Unplug the pow er cord, and then plug the power cord back in, and try printing.
A HP supplies This section provides information on HP supplie s for the device. The infor mation is subject to changes, visit the HP Web site ( www.hpsh opping.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consi der h aving a replacement cartridge available to avoid possible printing delays. You do not need to replace cartr idges until prompted to do so.
B Support and warranty The information in Maintain and troublesh oot suggests solutions to common problems. If your device is not operating correctly and those suggestions di d not solve your problem, try using one of the following support services to obtain assistan ce.
Obtain HP telephone supp ort During the warranty period, you may obtain assistance from the HP Customer Care Center. NOTE: HP does not provide telephone support for Linux printing. All support is provide d online at the following web site: https://launchpad.
• Valuable troubleshooting information for common pr oblems • Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP device 3. Call HP support. Support options and availability vary by device, country/region, and language.
Telephone supp ort numbers For the most current list of telephone support numbers, see w ww.hp.com/support . $IULFD(QJOLVK VSHDNLQJ $IULTXH.
Placing a call Call HP support while you are in front of the com puter and the HP device. Be prepared to provide the following information: • Model number (see Find the device model number • Seria.
Hewlett-Packard limited warranty statement A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer .
Ink cartridge warranty information The HP cartridge warranty is applicable when the pro duc t is used in its designated HP printing device. This warranty does not cove r HP ink products that h ave been refilled, remanufactured, refur bished, misused, or tampered with.
C Device specifications For media and media-handling specifications, see Understand specifications for supported media . • Physical specifications • Product features and capacities • Processor a.
System requirements NOTE: For the most current information about supported o perating systems and system requirements, visit http://www.hp.co m/support/ . Operating system compatibility • For Windows XP SP 1 Starter Edition and Windows Vista Starter Edition, only printer drivers and the Toolbox are available.
• An Internet connection (required for some features) NOTE: You can open the embedded Web server wit hout being connected to the Internet. However, some features will not be available.
D Regulatory information This section contains the following topics: • FCC statement • Notice to user s in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in J.
Notice to users in Korea VCCI (Class B) compliance st atement for users in Japan Notice to users in Japan about the power cord Toxic and hazardous substance table Toxic and hazardous substance table 1.
LED indicator statement LED indicator s tatement The displa y LEDs meet the r equir ements of EN 6 08 25- 1 . Regulatory model numb er For regulatory identification purposes, you r pr oduct is assigned a Regulatory Model Number. T he Regulatory Model Number for your product is SNPRC-08 03 (HP Officejet 7000 Printer).
Declaration of conformity Declaration of conformity 129.
Environmental product stewardship prog ram Hewlett-Packard is committed to providing qualit y products in an environmentally sound manner. Design for recycling has been inco rporated into this product. The numb er of materials has been kept to a minimum while ensuring proper functionality and reliability.
Disposal of waste equipmen t by users in private househo lds in the European Uni on Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its pack aging indicates that this product mu st not be disposed of with y our other household wa ste.
qualification status for this product see the Product Data She et or Specifications Sheet. Qualified products are also listed at www.hp.com/go/energystar .
Third-party licenses Third-part y licenses Expat Cop y r ight (c) 19 9 8, 19 9 9 , 2000 Thai Open Sour ce So ftwar e Cent er Ltd P ermis sion is her eb y gr anted , fr ee of c har ge , to an y person .
OpenSSL Cop y r ight (C) 19 95-19 98 Er ic Y oung (eay@cry ptsoft .com) All r ights r eserved . This pac k age is an S SL implementation wr it ten b y Eri c Y oung (eay@c ryptso ft.com). The implementati on w as w ritten so as to conf orm w ith Netscapes S SL.
The li cence and distr ibution ter ms for an y publically a v ailable v ersi on or deri va- ti ve o f this code cannot be changed . i .e. this code cannot simpl y be copied and put under another distr ibution li cence [inc luding the GNU P ubli c Li cence .
This pr oduct includes c ryptogr aphic s oftwar e written b y Er ic Y oung (eay@c ryptso ft.com). This pr oduct includes so ftwar e wr it ten by T im Hudson (tjh@crypts oft .com). ======================================================== Cop y r ight (c) 19 98- 2006 The OpenS SL Pr oject .
This pr oduct includes c ryptogr aphic s oftwar e written b y Er ic Y oung (eay@c ryptso ft.com). This pr oduct includes so ftwar e wr it ten by T im Hudson (tjh@crypts oft .com). ======================================================== Cop y r ight 200 2 Sun Micr os ys tems, Inc .
Index A accessibility mobility 8 support 8 visual 7 acoustic emissions 125 Add Printer installation 38 administrator settings 26 after the support period 120 align printhead 87 B blank pages, troubleshoot print 56 C cancel print job 24 capacity tray 17 cards guidelines 15 sizes supported 16 tray supporting 17 cartridges.
expiration dates 33 lights 108 low ink 67 ordering online 114 part numbers 33, 114 recyc ling 130 repla ce 45 status 26, 33 supported 123 tips 43 warranty 121 yields 123 ink levels, check 44 input tra.
troubleshooting 57 vertical streaks 80 print driver version 117 warranty 121 print quality smeared ink 69 print quality report 48 print settings print quality 68 printer driver settings 20 version 117.
media not picked up from tray 88 missing or incorrect information 56 multiple pages are picked 89 paper-feed problems 88 power 55 print 55 print quality 69 printer status page 32 skewed pages 89 slow .
142.
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© 2009 Hewlett-Packard Development Compan y, L.P. www.hp.com/support.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) 7000 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) 7000 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) 7000, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) 7000 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) 7000, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) 7000.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) 7000. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) 7000 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
