Manuel d'utilisation / d'entretien du produit 3500 du fabricant HP (Hewlett-Packard)
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sof t ware tec hnical r efer ence hp L ase rJet 3 5 00.
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hp LaserJet 3500 series printers software technical reference.
Copyright (c) 2003 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of Contents List of tables List of figures 1 Purpose and scope Introduction ............................................................................................................................................. 15 HP Color LaserJet 3500 series printer models .
Documentation tab ........................................................................................................................ 47 Linking to Advanced Printer Settings ........................................................................
3 Printer driver features Introduction .......................................................................................................................................... 73 Color LaserJet 3500 driver features ..................................
Copy Count ................................................................................................................................. 93 Collated ..................................................................................................
Document Options group box ....................................................................................................... 113 Correct Order for Rear Bin .........................................................................................
Point-and-print bundles .............................................................................................................. 131 Software component availability ................................................................................
Point and Print installation for Windows 98, Me, NT 4.0, 2000, XP, and 2003 ............................. 183 Setting a default printer ...................................................................................................................
List of tables Table 1: Features of the HP LaserJet 3500 printer models ................................................................. 16 Table 2: Bidirectional communication availability in Microsoft Windows and Microsoft Share ........... 20 Table 3: Bidirectional communication availability in Novell Netware environments .
Table 42: Driver support for installable options ................................................................................ 149 Table 43: Default fonts .............................................................................................
List of figures Figure 1: Toolbox, Status tab, Device Status option ........................................................................... 27 Figure 2: Toolbox, Troubleshooting tab, Print Quality Tools options ....................................
Figure 42: Color Settings Options dialog box ................................................................................... 124 Figure 43: About This Driver dialog box ..............................................................................
14 Software Technical Reference ENWW.
1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing system software for the HP Color LaserJet 3500 series printer.
HP Color LaserJet 3500 series printer models Model Memory Speed Connectivity Paper handling Resolution and print cartridge 3500 • 64 megabytes (MB) synchronous dynamic random- access memory (SDRAM) • 12 pages per minute (ppm) letter-size media • 11 ppm A4- size media • USB 2.
2 Software description Introduction The HP Color LaserJet 3500 printer comes with software and installers for Microsoft (R) Windows (R) and Apple Computer, Inc., Macintosh systems. For information about specific system installers, drivers, and components, locate the section that corresponds to that system.
Technology background information This section contains information about the following topics: • HP Color LaserJet 3500 printer drivers • HP Color LaserJet 3500 user documentation • Bidirection.
In accordance with the Americans with Disabilities Act (ADA), Hewlett-Packard provides readable, onscreen versions of the User Reference Guide for the HP Color LaserJet 3500 at: http://www.
The following tables provide information about bidirectional communication availability in various operating systems and network environments. Table 2: Bidirectional communication availability in Microsoft Windows and Microsoft Share Method Connection type Microsoft Share 98 Me NT 4.
The following tables show the availability of Enterprise Autoconfiguration for various operating systems and network environments that support bidirectional communication. Table 4: Enterprise Autoconfiguration availability in Microsoft Windows and Microsoft Share Method Connection type Microsoft Windows Microsoft Share 98 Me NT 4.
Table 5: Enterprise Autoconfiguration availability in Novell Netware environments Method Connection type Novell Netware 4. x Netware 5. x Bindery queue NDS queue Bindery queue NT 4.
technology (IT) administrators in corporate and enterprise environments can preconfigure the printing and device defaults for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide , which is available at: http://www.
The following table lists the Driver Autoconfiguration defaults for Windows operating systems. Add Printer Wizard Network Installer Operating System Configuration Method Parallel USB Network Windows 9.
The following table lists the drivers that support EAC in Windows operating systems. Table 7: Drivers that support Enterprise AutoConfiguration Product Windows 98, Me Windows NT 4.
The toolbox also contains an area with links to the HP Web site. While you do not need to have Internet access to open and use the HP Toolbox, you must have Internet access in order to gain access to the site associated with the link in the Other Links area.
Status tab The Status tab, with the Device Status setting selected, is shown in the following figure. Figure 1: Toolbox, Status tab, Device Status option Software Technical Reference ENWW Technology b.
The following links are available on the Status tab: • Device Status . This page shows the percentage of life remaining for each consumable; the status and configuration information for the input trays and output; and the accessories that are installed on the computer.
The Troubleshooting tab contains links to the following options: • Print Quality Tools • Maintenance • Error Messages • Paper Jams • Supported Media • Printer Pages • Note Netscape users must download a plug-in so that printer management features can operate correctly.
Error Messages This section displays messages that might appear in the control panel of the printer. Control panel message Description Recommended action Access Denied MENUS LOCKED An attempt has been made to modify a menu item while the control panel security mechanism is enabled by the printer administrator.
Control panel message Description Recommended action Event Log Empty SHOW EVENT LOG was selected from the control panel, and the event log is empty. No action necessary. Genuine HP supplies installed A new HP cartridge has been installed. The printer returns to the Ready state after approximately 10 seconds.
Control panel message Description Recommended action LOAD TRAY X <TYPE> <SIZE> alternates with To use another tray press the Select button on the printer front panel. Tray X is either empty or configured for a type and size other than what is specified in the job.
Control panel message Description Recommended action NON HP SUPPLY DETECTED alternates with For help press ? A new supply has been installed that is not made by HP. This message is displayed until an HP supply is installed or the Select button on the printer front panel is pressed.
Control panel message Description Recommended action Powersave on The printer is in the Powersave mode. Any button press or the receipt of data will clear PowerSave and execute the action. No action necessary. The printer will automatically exit Powersave.
Control panel message Description Recommended action Ready Diagnostics mode alternates with To exit press Cancel Job key The printer is online and ready for data. No status or device attendance messages are pending at the display. No action necessary.
Control panel message Description Recommended action REPLACE FUSER KIT For help press ? The fuser kit is at end of life. Press ? for help. or See Replacing the fuser and pickup roller for more information. REPLACE FUSER KIT alternates with To continue press the Select button on the printer front panel.
Control panel message Description Recommended action Rotating <COLOR> motor alternates with To exit press STOP key A component test is in progress; the component selected is <color> Cartridge motor. Press STOP when ready to stop this test.
Control panel message Description Recommended action 10.XX.YY UNAUTHORIZED SUPPLY alternates with For help press ? A new supply has been installed that is not made by HP. This message is displayed until an HP supply is installed or the Select button on the printer front panel is pressed.
Control panel message Description Recommended action 13.XX.YY JAM INSIDE UPPER REAR DOOR alternates with Clear jam then press the Select button on the printer front panel. There is a jam inside the upper rear door, the upper rear door was opened during printing, or the door has been left open and a print job was sent to the printer.
Control panel message Description Recommended action 41.3 UNEXPECTED SIZE IN TRAY X alternates with LOAD TRAY X <TYPE> <SIZE> Paper is loaded that is longer or shorter in the feed direction than the size configured for the tray. 1. Load the paper as instructed.
Control panel message Description Recommended action 52.XY PRINTER ERROR alternates with To continue turn off then on A printer error has occurred. 1. Press the Select button on the printer front panel to continue. 2. If the message persists, turn the printer off and then back on.
Control panel message Description Recommended action 62 NO SYSTEM No system was found. 1. Turn the printer off and then back on. 2. If the message persists, contact HP Support. 64 PRINTER ERROR For help press ? alternates with To continue turn off then on Scan buffer error.
Paper Jams The Paper Jam option shows the internal paper path and explains paper jam recovery. Figure 4: Toolbox, Troubleshooting tab, Paper Jams option Software Technical Reference ENWW Technology ba.
Supported Media Figure 5: Troubleshooting tab-Supported Media The Supported Media section shows a list of supported paper widths and sizes, explains how to configure tray, and discusses paper handling problems.
Printer Pages Figure 6: Toolbox, Troubleshooting tab, Printer Pages option The Printer Page section shows a list of useful information pages generated by the printer.
Alerts tab The Alerts tab, with the Set up Status Alerts option selected, is shown in the following illustration. Figure 7: Toolbox, Alerts tab, Set up Status and Alerts option The navigation bar on the Alerts tab contains links to the information pages of the printer.
Documentation tab The Documentation tab, with the install Notes option selected, is shown in the following illustration. Figure 8: Toolbox, Documentation tab, Install Notes option The navigation bar on the Documentation tab contains links to these information sources: • Install Notes.
Other Links This section contains links that connect you to the Internet. These links are displayed on the left navigational bar throughout the Advanced Printer Settings pages.
Advanced Printer Settings Pages The Information tab of HP Advanced Printer Settings, with the Device Status option selected, is shown in the following illustration.
The Information tab of the HP Advanced Printer Settings contains links to the followig options. • Device Status . This page provides current status information about your printer. • Configuration Page . This page provides information about the configuration of your printer.
Figure 10: Advanced Printer Settings, Information tab, Configuration page option Note The remainder of the options on the Information tab are not shown in screenshots in this document. Note The difference between the Total Memory setting and the DIMM Slot 1 memory value is reserved for system use.
Other Links Links within the home page of the HP Web Server provide an easy way to locate information or complete tasks. • hp instant support . This link connects you to a set of dynamic Web resources that help you solve specific problems and determine additional services that might be available for your device.
The Settings tab contains links to the following options: • Configure Device • Security • Device Information Configure Device You can obtain printer configuration information by opening the printer HP Advanced Printer Settings page and changing any of the basic configuration information on the Settings tab.
Networking tab If your HP Color LaserJet 3500 printer is installed on a network, the Networking tab (not shown here) is available in the HP Toolbox (it does not appear when the printer is installed through a USB connection). The Networking pages allow you to view network status and configure the printer's network card from your PC.
Below are some of the tasks you may be able to perform from the Networking pages: • Change network configuration settings for various types of network connections. • Enable or disable printing protocols. • Set up a support contact and support URLs.
Double-click the status icon to start Device Status and Alerts . The Device Status and Alerts Tab with the Set up Status Alerts option selected is shown in the following illustration.
Set up Email Alerts The Set up Email Alerts option allows you to specify the destination of the alert (an email address, a mobile device, or a URL). Figure 14: Device Status and Alerts, Alerts tab, Se.
Administrative Settings The Administrative settings option allows you to specify the notification rate of the alert. Figure 15: Device Status and Alerts, Alerts tab, Administrative Settings option Remote firmware update The HP Color LaserJet 3500 series printer features a remote firmware update (RFU) capability.
Determining the current level of firmware To determine the current level of firmware, view the configuration page. To print a configuration page, press 22 on the printer control panel or follow these instructions. 1 . On the printer control panel, press the select button (the one with the check mark) to open the menus.
Note If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type: C:>copy/b "c:My Documents3500fw.
The following series of messages appears in the command window: 200 PORT command successful 150 Opening BINARY mode data connection 226 Ready 226 Processing Job 226 Transfer complete Then, a message containing transfer speed information appears. 10 . The download process begins and the firmware is updated on the printer.
Note To ensure that the entire proper path to the .RFU file is placed in the put command, type put and a space and then click and drag the .RFU file on to the terminal window. The complete path to the file will be placed after the put command automatically.
3 . Click Select Printer and locate the printer you would like to upgrade on the network. 4 . Select the printer on the right side of the dialog box, and click OK . An information dialog box for the HP Color LaserJet 3500 printer appears. 5 . On the left side of the information dialog box, click Files .
3 . Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists folder. 4 . Expand the Device Lists folder and select All Devices . Locate the printer you wish to update in the list of printers and click to select it.
Troubleshooting a firmware update The following table lists the causes and results of possible interruptions to the firmware update. Table 10: Troubleshooting a firmware update Cause Result The job was cancelled from the printer control panel. No update has occurred.
Printing-system components Printing system and installer HP Color LaserJet 3500 software CD-ROM for Windows systems In previous versions of the printing-system software, the installer was started by locating and running the SETUP.EXE file. For the Microsoft Windows environment ( Windows 98, Windows Me, Windows NT 4.
The HP Color LaserJet 3500 software CD-ROM contains the following options. The text that follows each of the following options is approximately the same text that appears when you put the cursor on the option button. Note The options on your printer might vary from the illustration.
Installer features The common installer is designed to provide a simple and consistent installation method for the product line. The common installer is available for the Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 operating systems.
Windows 98, Me, NT 4.0, 2000, XP, and Server 2003 driver versions The PCL 6 support for Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 operating systems is provided by using the HP Color LaserJet 3500 series printer drivers for the HP Color LaserJet 3500 series printer.
Additional productivity tools HP Web Registration You can use this component to register your HP Color LaserJet 3500 series printer on the HP Web site or through e- mail. After you have successfully installed the software, the installer prompts you to register your HP Color LaserJet 3500 printer.
Click support from the CD-ROM browser, and then click hp web jetadmin . The following table shows the supporting operating systems and hardware for HP Web JetAdmin.
72 Printing-system components Software Technical Reference ENWW.
3 Printer driver features Introduction This chapter describes the features of the the HP Color LaserJet 3500 series printer drivers. The chapter contains the following major sections: • Color LaserJet 3500. This section describes the traditional HP Color LaserJet 3500 drivers for Windows 98, Windows Me, and Windows NT 4.
What's this? Help What's this? Help is supported in Windows 98, Windows Me, and Windows NT 4.0. You can gain access to What's this? Help messages in any of the following ways: • Right-click a control and click What's this? , and a pop-up Help window appears.
Bubble Help Bubble Help features a graphical icon that resembles a cartoon speech bubble with a lowercase "i" in it, representing the international symbol for information.
Paper/Quality tab features Use the Paper/Quality tab to specify the size, type, and source of the media, as well as to define a custom paper size. If you want to, you can use this tab to indicate different paper-selection choices for the first page and back cover of the document.
Print Task Quick Sets is a setting that is available on all of the tabs except the Advanced tab. It stores the current combination of driver settings that is found on all of the other tabs. Print Task Quick Sets are either preset or user- defined printing specifications (such as paper size, pages per sheet, and so on).
definitions, custom paper sizes, or the User Guide Print Settings quick set have been changed or deleted, the original settings are not restored. Type a new Quick Set name here appears in the Print Ta.
Driver feature U.S. English Print Task Quick Sets default values Other language default setting (if different) Preconfigurable 1 All pages and first page size is Letter Default value depends on region.
Document preview image The document preview image is a color, line-drawn image of a page that represents graphics and text. The preview image appears in the upper-right corner of these Document Defaults or Printing Preferences driver tabs (the Paper/ Quality , Finishing , Effects , and Color tabs).
Finishing tab features The appearance of the Finishing tab differs, depending on the printer model and the installed paper-handling accessories. The following illustration shows the default appearance of the Finishing tab. Figure 21: The default appearance of the Finishing tab The Finishing tab contains the following controls.
Document Options The Document Options group box contains the following controls. • Correct Order for Rear Bin • Print on Both Sides (manually) • Flip Pages Up (available when the Print on Both S.
Printing a Booklet using Booklet Layout 1 . In your software program, click File , click Print , and then click Properties . 2 . Click the Finishing tab. Click the Print on Both Sides check box to select it. 3 . In the Booklet Layout drop-down menu, select the type of booklet printing that you want.
Figure 22: Page-order preview images • 2 pages per sheet • 4 pages per sheet • 6 pages per sheet • 9 pages per sheet • 16 pages per sheet Document preview image The preview image is a color, line-drawn image of a page that represents graphics and text.
Effects tab features Use the Effects tab to create unique paper effects such as scaling and watermarks. The following illustration shows the Effects tab.
Resizing options group box The Resizing options group box consists of the following controls. • Print Document On setting • Scale to Fit option • % of Normal Size setting Print Document On setti.
The limits of the range are from 25 percent to 400 percent, and any values outside the range are adjusted to those limits as soon as the focus is removed from the control (that is, when the Tab key is pressed or another control is selected).
Watermarks are applied to logical pages. For example, when Pages per Sheet is set to "4" and First Page Only is turned off, four watermarks appear on the physical page (one on each logical page). Click Edit, and the Watermark Details dialog box appears.
you are sure you want to delete the selected item. Click Cancel if you want to keep the watermark. Click OK to delete the selected watermark. Note You can have no more that 30 watermarks in the Current Watermarks list at one time.
Shading The following range of shades is available from the Shading drop-down menu: • Lightest • Very Light (default) • Light • Medium Light • Medium • Medium Dark • Dark • Very Dark • Darkest These values represent the intensity of the gray that is used for the Color attribute.
Basics tab features The Basics tab provides options for setting the number of copies to be printed and for the orientation of the print job. You can also use it to retrieve information about the driver. Note The Basics tab is only available for the traditional driver (Windows 98, Windows Me, and NT 4.
Print Task Quick Sets The Print Task Quick Sets control is available on all of the Document Defaults or Printing Preferences driver tabs (the Finishing , Effects , Paper , Destination , Basics , and Color tabs). The feature is used to store the current combination of driver settings that are found on all other tabs.
Copy Count This driver setting is useful for software programs that do not provide a copy count. Collated The Collated check box appears beside the Copy Count setting when the Copy Count setting is greater than 1. This setting is not synchronized with the collate setting in the software program print dialog box.
Color tab features Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and halftone settings. Color output can also be converted to grayscale. The Color tab is shown in the following illustration. Figure 27: Color tab The Color tab contains the following controls.
Finishing , Effects , Paper , Destination , Basics , and Color tabs). For more information about the document preview image, see the "Finishing tab features" section of this document. Color Options group box To convert color information to grayscale and print the document in black and white, select the Print in Grayscale checkbox.
HP Color LaserJet printing system features When you install your printer using Windows 2000, Windows XP, and Windows Server 2003, the HP Color LaserJet 3500 printing system is installed. This section describes the options available on each tab of the HP Color LaserJet interface.
For PCL 6, clicking the Resolve all conflicts for me automatically option button, and then clicking OK accepts the change that was just made, and the driver then resets the conflicting control to a setting that is compatible with the new value.
Advanced tab features You can use the Advanced tab to change the layout of printed pages. Using this tab, you can select items such as paper size and copies in the driver (although most current softwa.
Paper/Output settings The Paper/Output settings contain the following controls. • Copy Count setting Copy Count This driver setting is useful for software programs that do not provide a copy count. Collated The Collated check box appears beside the Copy Count setting when the Copy Count setting is greater than 1.
ICM Method The ICM Method setting specifies how to print your color graphics. The following options are available. • Disabled is the default setting. • ICM Handled by Host System causes the calculations for color matching to be performed on the host computer before it sends the document to the printer.
Printer Features The following Printer Features are available. • Raster Compression Layout Options The following Layout Options are available. • Orientation • Page Order Orientation Orientation refers to the layout of the image on the page. It does not affect in any way the manner in which the media is fed into the printer.
Paper/Quality tab features Use the Paper/Quality tab to specify the size, type, and source of the media, as well as to define a custom paper size. If you want to, you can use this tab to indicate different paper-selection choices for the first page and back cover of the document.
The Print Task Quick Sets control is used to store the current combination of driver settings that are found on all other Document Defaults or Printing Preferences driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as paper size and pages per sheet.
Default Print Settings When you select Default Print Settings , nearly all of the settings are restored to the combination that existed after the driver was installed (the original settings).
Driver feature U.S. English Print Task Quick Sets default values Other language default setting (if different) Preconfigurable 1 Watermark font shading Very Light Yes 2 Watermark font size 140 Yes Wat.
You can store a maximum of 25 user-defined Print Task Quick Sets on a particular system. If you attempt to save too many, a message box appears that reads, "There are too many Print Task Quick Sets defined. Please delete some before adding new ones.
Paper Options group box The settings specified in that group box apply to all of the pages of the document. The following illustration shows the Paper Options group box and the First Page, Other Pages, and Back Cover selections.
First Page options The Paper Options group box allows three sets of choices when you select the Use different paper check box: First Page , Other Pages , and Back Cover .
Source is: drop-down menu The Source is: setting specifies the paper source to use for printing a document. Different printer models support different paper sources. The list of paper sources depends on the printer model and its accessories. Any optional paper trays that are installed through the Configure tab are also shown here.
• Transparency • Unspecified For more information about media types and sizes, see the "Media attributes" section of this guide. Other Pages options Use the group Other Pages options to select an alternative media type or source for the pages that follow the first page of a document.
Back Cover options The Back Cover options allow you to include a blank back cover on a document, or to include a back cover from a paper source different from that used for the remainder of the document.
Finishing tab features Use the Finishing tab to print booklets and control the paper output. The following illustration shows the Finishing tab. Figure 36: Finishing tab The Finishing tab contains the following controls.
Document Options group box The Document Options group box contains the following controls. • Correct order for rear bin check box • Print on Both Sides (manually) check box • Flip Pages Up optio.
Flip Pages Up The Flip Pages Up check box, enabled only when Print on Both Sides is selected, is used to specify the duplex- binding option. By default, the Flip Pages Up check box is not selected. The following table demonstrates the results of selecting this box, depending on the paper orientation selected on the Basics tab.
Note The following instructions apply only to the HP traditional PCL 6 drivers. The HP PS driver supports booklet printing through Windows programs that provide booklet-printing configuration settings. 1 . Click File , click Print , and then click Properties .
Figure 37: Page-order preview images • 2 pages per sheet • 4 pages per sheet • 6 pages per sheet • 9 pages per sheet • 16 pages per sheet 116 HP Color LaserJet printing system features Softw.
Effects tab features Use the Effects tab to create unique paper effects such as scaling and watermarks. The following illustration shows the Effects tab.
Document Preview The document preview image is a color, line-drawn image of a page that represents graphics and text. The preview image appears in the upper-right corner of these Document Defaults or Printing Preferences driver tabs (the Paper/ Quality , Finishing , Effects , and Color tabs).
When the size for which the document is formatted (that is, the logical size) differs from the target size, the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size. % of Normal Size option The % of Normal Size option provides a slider bar to use for scaling the percentage setting.
Watermarks are applied to logical pages. For example, when Pages per Sheet is set to "4" and First Page Only is turned off, four watermarks appear on the physical page (one on each logical page). Click Edit, and the Watermark Details dialog box appears.
you are sure you want to delete the selected item. Click Cancel if you want to keep the watermark. Click OK to delete the selected watermark. Note You can have no more that 30 watermarks in the Current Watermarks list at one time.
Shading The following range of shades is available from the Shading drop-down menu: • Lightest • Very Light (default) • Light • Medium Light • Medium • Medium Dark • Dark • Very Dark • Darkest These values represent the intensity of the gray that is used for the Color attribute.
Color tab features Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and halftone settings. Color output can also be converted to grayscale. The Color tab is shown in the following illustration. Figure 41: Color tab The Color tab contains the following controls.
Document preview image The document preview image is a color, line-drawn image of a page that represents graphics and text. The preview image appears in the upper-right corner of all of the Document Defaults or Printing Preferences driver tabs (the Finishing , Effects , Paper , Destination , Basics , and Color tabs).
edge sharpness of text and graphics while maintaining the quality of area fills. The Trapping setting reduces the effect of color plane misregistration by slightly overlapping the edges of adjacent objects. The following options are available: • Off , which sets Trapping and Adaptive Halftoning to Off .
Device Settings Note The Configure tab can be found in the Properties for the printer driver. To gain access to the printer driver Properties , click Start on your Window task bar, click Settings , and then click Printers (for Windows XP and Windows Server 2003, click Printers and Faxes ).
When you select features in the Device Settings tab that can be changed, a Change ... Setting dialog box opens in the bottom of the window. Available options depend on the feature. The following illustration shows the Device Settings tab. Figure 45: Device Settings tab The Device Settings tab contains the following controls.
Form to Tray Assignment The HP Color LaserJet 3500 printer supports more than one source of paper. You can assign a form (which defines the paper size and margins) to each of your printer paper sources. When a form is matched to a source, you can select the form when you print.
Structure and availability of the software CD-ROM In-box file layout The HP Color LaserJet 3500 printer system consists of two partitions: one for installation using Windows operating systems, the other for Macintosh operating systems.
In-box CD-ROMs The HP Color LaserJet 3500 software CD-ROM is available in three regional versions. The following table lists the three versions of the software CD-ROM, along with the languages each version supports.
Printing-system software The HP Color LaserJet 3500 printing-system software is available for download from: http://www.hp.com/go/clj3500_software The software supports the following operating systems: • Windows 98, Windows Me, and Windows NT 4.
Software component availability The following table lists the availability of HP LaserJet software components by operating system. Note In the following table, "9 x /Me" refers to Windows 98 and Windows Me; "2K" refers to Windows 2000; "4.
Table 18: Software component availability for HP Color LaserJet 3500 printer Component 98/Me 4.0 2K/XP 3 Mac Drivers HP traditional PCL 6 driver X X HP traditional PS driver X X HP PCL 6 unidriver X H.
Software component localization The following table provides localization information about the HP Color LaserJet 3500 printing-system software. The information in this table does not necessarily reflect in-box solutions. Components that are not available in any given language are supported in English.
NL = Dutch EN = English FI = Finnish FR = French DE = German EL = Greek HE = Hebrew HU = Hungarian IT = Italian Software Technical Reference ENWW Structure and availability of the software CD-ROM 135.
Table 20: Software component localization by language, J-Z Component 1 Operating system JA KO NO PT PL RU SC ES SV TC TH TR PS PPD 9 x , 4.0, 2000, XP, 2003 x x x x x x x x x x x x Printer Status and Alerts 9 x , 4.
SV = Swedish ES = Spanish TC = Traditional Chinese TH = Thai TR = Turkish Software Technical Reference ENWW Structure and availability of the software CD-ROM 137.
Driver feature comparison in various operating systems The following tables detail the software features available for each driver type and for each supported operating system that the HP Color LaserJet 3500 series printers support.
Windows XP (32-bit), Windows 2000 Windows NT 4.0 Windows 98, Me Macintosh Driver type DMC Config Editor HP host-based unidriver HP host-based driver HP host-based driver Mac host-based driver Born on .
HP Preconfiguration/Settings Retention Table 25: Driver support for HP Preconfiguration and Settings Retention features Windows XP (32-bit), Windows 2000 Windows NT 4.
Windows XP (32-bit), Windows 2000 Windows NT 4.0 Windows 98, Me Macintosh Driver type DMC Config Editor HP host-based unidriver HP host-based driver HP host-based driver Mac host-based driver Paper Si.
Windows XP (32-bit), Windows 2000 Windows NT 4.0 Windows 98, Me Macintosh Driver type DMC Config Editor HP host-based unidriver HP host-based driver HP host-based driver Mac host-based driver HP Const.
Windows XP (32-bit), Windows 2000 Windows NT 4.0 Windows 98, Me Macintosh Driver type DMC Config Editor HP host-based unidriver HP host-based driver HP host-based driver Mac host-based driver % of Nor.
Font Support Table 33: Driver support for font features Windows XP (32-bit), Windows 2000 Windows NT 4.0 Windows 98, Me Macintosh Driver type DMC Config Editor HP host-based unidriver HP host-based dr.
Windows XP (32-bit), Windows 2000 Windows NT 4.0 Windows 98, Me Macintosh Driver type DMC Config Editor HP host-based unidriver HP host-based driver HP host-based driver Mac host-based driver Send Gra.
Windows XP (32-bit), Windows 2000 Windows NT 4.0 Windows 98, Me Macintosh Driver type DMC Config Editor HP host-based unidriver HP host-based driver HP host-based driver Mac host-based driver Print in.
Windows XP (32-bit), Windows 2000 Windows NT 4.0 Windows 98, Me Macintosh Driver type DMC Config Editor HP 3500unidriver HP 3500 driver HP 3500 driver Mac 3500 driver 8.
Windows XP (32-bit), Windows 2000 Windows NT 4.0 Windows 98, Me Macintosh Driver type DMC Config Editor HP 3500 unidriver HP 3500 driver HP 3500 driver Mac HP 3500 driver User Type 3 Locked XXX ? User Type 4 Locked XXX ? User Type 5 Locked XXX ? Light Orange User Defined Paper Types X Media Types and Sources in app.
Paper Destinations Table 41: Driver support for paper destinations Windows XP (32-bit), Windows 2000 Windows NT 4.0 Windows 98, Me Macintosh Driver type DMC Config Editor HP host-based unidriver HP ho.
150 Driver feature comparison in various operating systems Software Technical Reference ENWW.
4 Installing Windows printing system components Introduction The information that follows discusses these topics: • Supported operating systems • System requirements • Font support • General W.
Font support Basic fonts Microsoft Windows software includes these basic fonts, which can be used with any HP printer: • Arial • Courier New Italic • Times New Roman Italic • Arial Italic • .
File name Font name GARR46W.TTF Garamond Italic GARR66W.TTF Garamond Kursiv Halbfett HELR45W.TTF Helvetica* HELR65W.TTF Helvetica Bold HELR66W.TTF Helvetica Bold Oblique HELR47W.TTF Helvetica Narrow HELR67W.TTF Helvetica Narrow Bold HELR68W.TTF Helvetica Narrow Bold Oblique HELR48W.
Installation instructions General installation for Windows 98, Me, NT 4.0, 2000, XP, and 2003 General installation instructions for the Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 operating systems are similar.
The typical installation includes the following components: • HP Color LaserJet 3500 driver. • Screen fonts. • Driver Autoconfiguration (in environments that support bidirectional communication). This option does not appear in unsupported bidirectional communications environments.
Figure 47: InstallShield Wizard dialog box Note While the Preparing to Install dialog box appears, the installer is decompressing files into the system Temp directory. The elapsed time to complete this action depends upon the performance of your system.
Figure 48: Welcome dialog box Table 46: Welcome dialog box text strings Title of dialog box Text in dialog box User options and descriptions Welcome Welcome to the HP Color LaserJet 3500 Printing System Setup Wizard. It is strongly recommend that you close all other programs before running this Setup program.
Figure 49: HP Software License Agreement dialog box Table 47: HP Software License Agreement dialog box text strings Title of dialog box Text in dialog box User options and descriptions HP Software License Agreement Please read the following license agreement.
Figure 50: Printer Connection dialog box Table 48: Printer Connection dialog box text strings Title of dialog box Text in dialog box User options and descriptions Printer Connection How your printer will be connected: Connected directly to this computer.
Figure 51: Connector Type dialog box Table 49: Connector Type dialog box text strings Title of dialog box Text in dialog box User options and descriptions Connector Type How is the printer connected t.
Figure 52: Model dialog box Table 50: Model dialog box text strings Title of dialog box Text in dialog box User options and descriptions Model Select your Printer model. hp color LaserJet 3500 (option button) hp color LaserJet 3500N (option button) A short description appears pertaining to the model number selected.
Figure 53: Installation Type dialog box Table 51: Installation Type dialog box text strings Title of dialog box Text in dialog box User options and descriptions Installation Type dialog box Setup can install the most common drivers and components, or you can select them on your own.
Figure 54: Printer Name dialog box Table 52: Printer Name dialog box text strings Title of dialog box Text in dialog box User options and descriptions Printer Name Specify a name for this printer. You may use the name supplied below or type a new one.
Figure 55: Printer Sharing dialog box Note When you do not share the printer, additional driver support is not available. If you share the printer on Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 operating systems by selecting Share as , you must type a name.
Figure 56: Printer Location and Comment dialog box Table 54: fix text Printer Location and Comment dialog box text strings Title of dialog box Text in dialog box User options and descriptions Printer Location and Comment YOu have the option of supplying a location and description of this printer.
Figure 57: Ready to Install dialog box Table 55: Ready to Install dialog box text strings Title of dialog box Text in dialog box User options and descriptions Ready to Install The wizard is ready to begin the installation. Click "Install " to begin the installation.
Figure 58: Installing HP Color LaserJet 3500 dialog box Table 56: Installing HP Color LaserJet 3500 dialog box text strings Title of dialog box Text in dialog box User options and descriptions Installing HP Color LaserJet 3500 The program features you selected are being unstalled.
Figure 59: Finish dialog box Table 57: Finish dialog box text strings Title of dialog box Text in dialog box User options and descriptions Finish Your HP Color LaserJet 3500 has been successfully installed.
Figure 60: Test Page dialog box Table 58: Test Page dialog box text strings Title of dialog box Text in dialog box User options and descriptions Test Page hp color LaserJet 3500 A test page is now being sent to the printer. Depending on the speed of your printer, it may take a minute or two before the page is printed.
Custom Installation The Custom Installation gives you the option of installing the following components: • hp Color LaserJet 3500 Driver • Screen Fonts • HP Toolbox • Install notes • User Gu.
Table 59: Custom Installation dialog box text strings Title of dialog box Text in dialog box User options and descriptions Custom Installation Select the components you want to install.
Product registration (HP WebReg) The HP Color LaserJet 3500 software CD-ROM browser provides two options for registering the HP Color LaserJet 3500 series printer: • registration through the Internet at: http://register.hp.com • registration by e-mail Note Web registration for Hebrew and Arabic is in English.
Table 60: Hewlett-Packard's Electronic Registration text strings Title of dialog box Text in dialog box User options and descriptions Hewlett-Packard's Electronic Registration Welcome to HP's registration. This information is confidential and for HP registration purposes only.
Figure 63: Welcome to Hewlett-Packard's Registration dialog box Table 61: Welcome to Hewlett-Packard's Registration dialog box text strings Title of dialog box Text in dialog box User options and descriptions Welcome to Hewlett-Packard's Registration Welcome to HP's electronic registration.
Figure 64: Hewlett-Packard's Electronic Registration dialog box (1 of 3) Software Technical Reference ENWW Installation instructions 175.
Table 62: Hewlett-Packard's Electronic Registration dialog box text strings (1 of 3) Title of dialog box Text in dialog box User options and descriptions Hewlett-Packard's Electronic Registration (This is the first of three dialog boxes.
Figure 65: Hewlett-Packard's Electronic Registration dialog box (2 of 3) Software Technical Reference ENWW Installation instructions 177.
Table 63: Hewlett-Packard's Electronic Registration dialog box text strings (2 of 3) Title of dialog box Text in dialog box User options and descriptions Hewlett-Packard's Electronic Registration (This is the second of three dialog boxes.
Figure 66: Hewlett-Packard's Electronic Registration dialog box (3 of 3) Table 64: Hewlett-Packard's Electronic Registration dialog box text strings (3 of 3) Title of dialog box Text in dialog box User options and descriptions Hewlett-Packard's Electronic Registration (This is the third of three dialog boxes.
Figure 67: Exiting registration! dialog box Table 65: Exiting registration text strings Title of dialog box Text in dialog box User options and descriptions Exiting Registration! You have selected to exit Hewlett- Packard's registration.
Customization Utility for Windows Use the Customization Utility button to create your own customized installation of printing-system components. To start the utility, click Customization Utility on the main menu of the HP LaserJet software CD-ROM browser.
Method 1: Command line Type the following at the command line (do not type the beginning and ending quotation marks): "<CD-ROM-ROOT>/SETUP/SETUP.EXE /U /PORT=XXXX /PRINTER=N /PD=N" Method 2: SETUP.LST Use the SETUP.LST file to specify command-line arguments to the installer for an unattended installation.
6 . Browse to the driver location by using one of these options: With Inbox CD-ROM , browse to the appropriate directory for your language, then browse to the operating system, and the driver. With Internet download , browse to the folder where the Web files were downloaded and decompressed.
For all operating systems, use the Add Printer Wizard to install the appropriate operating system driver on the server and client machines, as shown in the following table. Table 66: Windows servers with Windows clients Computer function Steps Server and clients 1.
5 Installation for Macintosh operating systems Introduction This section provides system requirements and procedures for installing and removing the HP Color LaserJet 3500 printing-system software for the Macintosh operating system.
HP LaserJet Utility This Hewlett-Packard printer utility is installed to the HP LaserJet folder in Macintosh OS 9. x operating systems. It provides configuration and management support for PS. Use the HP LaserJet Utility to control features that are not available in the driver.
The Macintosh printing system also includes the HP 45 XPS font families: • Clarendon Condensed Bold • Symbol • Albertus Medium • Coronet • Times New Roman • Antique Olive • Courier • U.
• ITC Bookman Light Italic • Helvetica Narrow Oblique • Times Italic • Courier • New Century Schoolbook Bold • Times Roman • Courier Bold • New Century Schoolbook Bold Italic • ITC Z.
• Univers Condensed Bold Italic • CG Omega • Garamond Kursiv • Univers Condensed Medium • CG Omega Bold • Garamond Kursiv Halbfett • Univers Condensed Medium Italic • CG Omega Bold Ita.
3 . The main Installer dialog box appears. Click Install and then follow the onscreen instructions to complete the software installation. Note If you are installing the printer software on a Macintosh OS X system, please be patient. The installer must perform an initial search of the computer for up to 1 minute.
6 . Click HP Color LaserJet 3500 , and then click Select . 7 . Click Create . To set up a USB direct printer connection with Mac OS 9.x 1 . Run the Apple Desktop Printer utility. 2 . Select HP Printer (USB) if you installed this component during a Custom Install and intend to use the HP LaserJet utility for configuration.
Mac OS Classic installation This section provides information about the various installation dialog box sequences for the Mac OS Classic. Main Install dialog box sequence This subsection provides information about the Macintosh installation dialog box sequence for the Easy Install (the typical installation option).
Figure 69: HP LaserJet Installer dialog box (easy install) Table 68: HP LaserJet Installer dialog text strings (easy install) Title of dialog box Text in dialog box User options and descriptions hp La.
Figure 70: HP LaserJet Installer dialog box (custom install) Table 69: HP LaserJet Installer dialog text strings (custom install) Title of dialog box Text in dialog box User options and descriptions h.
Figure 71: Installing dialog box Table 70: Installing dialog text strings Title of dialog box Text in dialog box User options and descriptions Installing Items remaining to be installed: (conditional number) Installing: HP LaserJet XXXX Series Stop (button) This dialog box shows installation progress.
HP LaserJet Screen Fonts Installer dialog box sequence This section provides information about the installation dialog box sequence for the HP Screen Font Installer.
Figure 74: HP LaserJet Screen Fonts installer dialog box Table 73: HP LaserJet Screen Fonts installer dialog text strings (1 of 2) Title of dialog box Text in dialog box User options and descriptions .
Mac OS X installation This section provides information about the various installation dialog box sequences for the Mac OS X operating system. Main Install dialog box sequence This section provides information about the Macintosh installation dialog box sequence for the Easy Install (the typical installation option).
Figure 77: HP LaserJet Installer dialog box (easy install) Table 77: HP LaserJet Installer dialog text strings (easy install) Title of dialog box Text in dialog box User options and descriptions hp La.
Figure 78: HP LaserJet Installer dialog box (custom install) Table 78: HP LaserJet Installer dialog text strings (custom install) Title of dialog box Text in dialog box User options and descriptions h.
Figure 79: Installing dialog box Table 79: Installing dialog text strings Title of dialog box Text in dialog box User options and descriptions Installing Items remaining to be installed: (conditional number) Installing: HP LaserJet XXXX Series Stop (button) This dialog box shows installation progress.
202 Mac OS X installation Software Technical Reference ENWW.
6 Engineering Detail Introduction This section presents engineering detail for the following topics: • Media attributes • Print server operating system migration Media attributes This section incl.
Media types and sizes The tables in this section provide information about media features, media attributes, and paper-handling constraints for the HP Color LaserJet 3500 series printers. Note The following table lists the features and attributes of various media listed under the Size Is: drop-down menu on the Paper tab.
Paper sizes Width Height PCL 6 margins 8K 273 mm (10.75 inches) 393 mm (15.50 inches) 100,100 Custom (leading edge) (other edge) Minimum: 98 mm (3.86 inches) Maximum: 311 mm (12.28 inches) Minimum: 191 mm (7.5 inches) Maximum: 469 mm (18.5 inches) 2 1- In Windows NT 4.
HP Color LaserJet 3500 custom paper sizes Note The PS driver does not support user-defined media sizes. The following table shows custom paper sizes that are available for the HP Color LaserJet 9500 series printers. Table 83: HP Color LaserJet 3500 custom paper sizes Tray Dimensions Minimum Maximum Tray 1 Width 98 mm (3.
Version 3 driver In an effort to increase operating system stability, Microsoft determined that starting with Windows 2000, continuing with all future operating systems, printer drivers would run as user-mode processes.
created the print queue configuration, there is no problem reading this configuration and all of the print jobs functions as expected. However, when a Windows 2000, Windows XP, or Windows Server 2003 client makes a connection to this shared printer on the Windows NT 4.
PCL 6”, but it is a version-2 driver and Windows 2000 prefers to use a version-3 printer driver when it is available. So in this case, because the print server at the remote site has a matching driver, which is version-3, the Windows 2000 client downloads this version-3 driver and now runs this printer driver.
Figure 82: Native printer driver preference with incompatible version-2 and version-3 drivers Migration strategies What follows is the exploration of three different strategies for being able to support Point and Print in a mixed operating-system environment.
printer on .NET using a version-3 driver, and then add the compatible version-2 driver for NT clients, however, as described in Strategy 3. While this strategy has the advantage of simplicity, there are several disadvantages.
http://support.microsoft.com/default.aspx?scid=KB;en-us;263090& Please note that it is necessary to follow the steps outlined in the following referenced article ( Microsoft Knowledge Base article, 318577) to accomplish adding version 3 drivers to Windows NT 4.
Table 86: Compatible PS drivers Printer series 1 PS driver 2 PS 4 driver 2,3,4 PS 5 driver 4 HP LaserJet 1200/1220 4.3.2.172 None 4.3.2.172 HP LaserJet 2100 1.0 None None HP LaserJet 2200 None 2.0.0.0 2.0.0.0 HP Color LaserJet 2500 None 1.0.0.0 1.0.0.
Frequently asked questions What drivers do I have installed? To determine which versions of a particular printer driver are installed on a computer, you can open the printer Properties dialog box for a printer that uses that driver and click on the Sharing tab and then click on the Additional Drivers button.
Figure 85: Additional Drivers dialog box in Windows XP Software Technical Reference ENWW Print server operating system migration 215.
Figure 86: Additional Drivers dialog box in Windows Server 2003 The Additional Drivers dialog box shows which printer drivers are installed for a particular print queue.
Reference For more information about operating system migration and related topics, visit the following Web sites: • Point and Print Technical Overview document: http://www.microsoft.com/windows2000/technologies/fileandprint/print/pointprint.asp • Print Server Upgrade, Migration, and Interoperability document: http://www.
218 Print server operating system migration Software Technical Reference ENWW.
Index % of Normal Size option in drivers 86 accessories 22 Driver Autoconfiguration 22 ADA (Americans with Disabilities Act) compliance 19 Add Printer wizard 22 Adobe Acrobat Reader 133 availability b.
Paper tab 76 Paper tab 102 Point and Print installation 183 settings 73 standalone 131 version-2 206 version-3 207 duplex printing options in drivers 101 Effects tab in drivers 85 Enterprise AutoConfi.
installers 133 installing printing-system software 189 network setup 190 online help 186 PDEs 185 PPDs 185 Screen Fonts installer 196 setting up printers with Mac OS X 190 uninstalling printing-system software 191 USB setup 191 manuals .
Windows components 66 product 172 registration 172 support 52 PS driver 96 description 68 Device Settings tab 126 features for Windows 2000, XP, and Server 2003 96 operating systems supported 133 paper source commands 203 PS fonts 133 PS Printer Description (PPD) files 132 Quick Sets .
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© www .hp .com 2003 He wlett-P ack ar d De ve lopment Com pan y , L .P ..
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) 3500 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) 3500 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) 3500, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) 3500 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) 3500, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) 3500.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) 3500. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) 3500 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
