Manuel d'utilisation / d'entretien du produit 2200 du fabricant HP (Hewlett-Packard)
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6-1/2” x 9" FRONT COVER 6-1/2" x 9" BACK COVER copyright © 2001 Hewlett-Packard Company www .hp.com/support/lj2200 english hp LaserJet 2200 hp color LaserJet xxxx 3/8” x 9" SP.
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hp LaserJet 2200 ser ies pr inters User Guide.
Hewlett-P ackard Compan y 11311 Chinden Boule v ard Boise, Idaho 83714 U .S.A. Copyright and License Cop yright Hewlett-P ackard Company 2001 All Rights Reser v ed. Except as allowed b y copyright laws or herein, reproduction, adaptation, or translation without prior wr itten permission is prohibited.
EN iii HP Customer Care (Service and Suppor t) HP Customer Care (Service and Suppor t) Online Services: for 24-hour access to inf ormation over your modem, we suggest these ser vices: W orld Wide W eb URL - Printer drivers , updated HP printer software, plus product and suppor t inf ormation may be obtained from the f ollowing URLs : in the U .
iv EN HP direct or dering f or accessories or supplies: Call 1-800-538-8787 (U .S.) or 1-800-387-3154 (Canada). HP Support Assistant compact disc: This suppor t tool offe rs a comprehensive online inf or mation system designed to provide technical and product inf or mation on HP products.
EN v In - country suppor t number s: If you require support after your warranty has e xpired, additional product repair ser vices, or if y our countr y is not listed below , see Worldwide Sales and Ser vice Offices.
vi EN.
EN vii Contents HP Customer Care (Service and Support) . . . . . . . . . . . . . . . . . . . . iii 1 Printer Basics Getting to Know the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Configurations . . . . . . . . . .
viii EN Software Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Features in the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Features in the HP LaserJet Device Configuration and HP LaserJet Utility .
EN ix 5 Service and Support Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 HP Express Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Guidelines for Repacking the Printer.
x EN Appendix C Printer Memory and Expansion Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Printer Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Installing Memory .
EN Chapter 1 Printer Basics 1 1 Pr inter Basics Getting to Kno w the Printer This chapter provides inf or mation in the f ollo wing areas: ! Printer Configurations ! Printer Features ! Printer Softwar.
2 Chapter 1 Printer Basics EN Printer Configurations Congra tulations on your purchase of the HP LaserJet 2200 series printer! This pr inter is av ailab le in f our configurations , as descr ibed below . Note T o find out which HP LaserJet 2200 configuration y o u ha v e, look at the label on the front of the printer .
EN Chapter 1 Printer Basics 3 Printer Features F ast Pr int Speed ! Prints letter-size paper 19 pages-per-minute (ppm) or A4-size paper 18 ppm (with Motorola RISC-based f ormatter). Built-in Duple xing ! Printing on both sides of paper (two-sided printing) is a standard f eature of the printer , with the duplex er integrated into the paper path.
4 Chapter 1 Printer Basics EN PS Language and Fo n ts ! P ostScript Lev el 2 emulation with 35 built-in PS language f onts included. A utomatic Language Switching ! When optional printer languages (su.
EN Chapter 1 Printer Basics 5 Printer Software The printer comes with helpful software including printer dr iv ers and optional software . For easy printer setup and access to the full range of printer features, it is strongly advised that you install the software provided.
6 Chapter 1 Printer Basics EN The f ollo wing table lists the a v ailable softw are f or your printing system. Note Software f or DOS is not included with this printer . *A vailab le only on the World Wide W eb . Windows 3.x Windows 9x/Millen Windows NT 4.
EN Chapter 1 Printer Basics 7 Windo ws Installation There are diff erent Windo ws installation methods, depending on the type of cable y ou connected: ! If you connected a par allel cab le, see the section below . ! If you connected a USB cab le, see If Y ou Connected a USB Cab le.
8 Chapter 1 Printer Basics EN Windows 95 a. The “ Update De vice Driver Wizard ” windo w should appear on the computer displa y . b . Place the HP LaserJet 2200 CD in the CD-ROM driv e . c. Depending on the v ersion of Windows 95: • Click Ne xt> (if availab le) and then skip to step 3 below .
EN Chapter 1 Printer Basics 9 3. F ollo w the instructions on the screen to install the software. Note Bef ore installation is complete, mak e sure that there is a check mark ne xt to “ Print a test page ” (when the prompt appears).
10 Chapter 1 Printer Basics EN If Y o u Connected a USB Cable Note Windows 3.1x, 95, and NT 4.0 do not suppor t USB cable connections . The f ollo wing instructions are for computers running Windows 98, 2000, or Millennium. If you w ant to connect a USB cable to y our Macintosh, see Macintosh Installation.
EN Chapter 1 Printer Basics 11 3. F ollo w the instructions on the screen to install the software. Note Bef ore installation is complete, mak e sure that there is a check mark ne xt to “ Print a test page ” (when the prompt appears).
12 Chapter 1 Printer Basics EN Software f or Windo ws Printer Drivers Printer dr iv ers access the printer ’ s features and allo w the computer to communicate with the printer . Choose a printer dr iver based on the wa y you use the printer . ! Use the PCL 6 driver to tak e full adv antage of the pr inter ’ s f eatures .
EN Chapter 1 Printer Basics 13 C on t ro l Pan e l S imu l a t o r The control panel simulator is a tool to help understand the control panel lights. When the lights on y our control panel are lit up .
14 Chapter 1 Printer Basics EN HP JetSend (W eb - Windows 9x/NT 4.0/ Millennium onl y) What is JetSend? JetSend is a communications protocol de veloped b y He wlett-P ackard that allows de vices to e xchange inf ormation directly without dr iv ers or cables .
EN Chapter 1 Printer Basics 15 Macintosh Installation Note The Apple LaserWriter 8 dr iv er must be installed to use the PPD . Use the Apple LaserWriter 8 dr iv er that came with y our Macintosh. Bef ore beginning installation, turn off vir us protection.
16 Chapter 1 Printer Basics EN Software For Macintosh Computer s P ostScript Printer Description Files (PPDs) PPDs, in combination with the LaserWriter driver , access the pr inter f eatures and allo w the computer to communicate with the printer . An installation progra m f or the PPDs is provided on the HP LaserJet 2200 CD .
EN Chapter 1 Printer Basics 17 Network Installation The software on the HP LaserJet 2200 CD supports network installation with Novell NetW are 3.2, 4.x, and 5.x or a Microsoft network (except Windows 3.1x). For network installation on other operating systems, go to http://www .
18 Chapter 1 Printer Basics EN T o Install the Printer Software Note The f ollo wing instructions are for Windo ws computers only . If you connected a network cable to y our Macintosh, see Macintosh Installation. 1. Place the HP LaserJet 2200 CD in the CD-ROM driv e.
EN Chapter 1 Printer Basics 19 Software f or Netw orked Computers HP W eb JetAdmin HP W eb JetAdmin is intended f or pr inter management in commercial and enter prise networks. This browser-based softw are can be installed on a suppor ted ser ver platf or m.
20 Chapter 1 Printer Basics EN How to Access HP W eb JetAdmin Once the HP W eb JetAdmin softw are has been installed on the suppor ted ser ver platf or m, you can access HP W eb JetAdmin in a suppor ted web browser from a client w orkstation by entering one of the f ollo wing URLs: ! http://ser v er .
EN Chapter 1 Printer Basics 21 Software Installation Tips If you ha ve internet access, you can do wnload dr iv ers from the W orld Wide Web or HP ’ s FTP ser vers .
22 Chapter 1 Printer Basics EN What other software is av ailable to me? See Printer Software f or descriptions of the optional printing system software a vailab le for installation. Note Check the ReadMe file pro vided on the HP LaserJet 2200 CD for additional software included and suppor ted languages.
EN Chapter 1 Printer Basics 23 Contr ol P anel Buttons Button Usage The printer has two buttons: J OB C ANCEL and G O . Job Cancel Press J OB C ANCEL to cancel a job the printer is currently pr inting.
24 Chapter 1 Printer Basics EN Printing with the F ast Infrared P or t (Wireless Printing) The f ast infrared (FIR) por t is located on the lo wer right cor ner of the printer . This por t is compliant with the specifications deter mined b y the Infrared Data Association (IrD A).
EN Chapter 1 Printer Basics 25 Wireless Printing Instructions 1. Make sure the printer is in ready state (Ready light on). 2. Align an IrD A-compliant computer within 1 meter (3 feet) of the FIR por t. Ensure that the por ts are f acing each other with no more than a 15 ° angle to either the left and right or abov e and below .
26 Chapter 1 Printer Basics EN Interface P or ts The HP LaserJet 2200 printer includes two interf ace por ts: an IEEE-1284B parallel por t and a USB por t. The HP LaserJet 2200dn and 2200dtn printers also include an HP JetDirect EIO print ser ver card (J4169A) that includes a 10/100 Base-TX por t.
EN Chapter 1 Printer Basics 27 Accessories and Or dering Information The f ollo wing list of accessories was current at the time of printing. Ordering information and av ailability of the accessor ies ma y change during the life of the printer. F or the most current order ing inf or mation, go to http://www .
28 Chapter 1 Printer Basics EN Cable and Interf ace Accessor ies Enhanced I/O cards HP JetDirect print ser ver mu lti-protocol EIO network cards: ! HP Jet Direct 600N Ethernet (10Base-T RJ-45 only) ! .
EN Chapter 1 Printer Basics 29 Media HP Multi-pur pose P aper HP brand paper f or a variety of uses (1 bo x of 10 reams, 500 sheets each). T o order a sample, in the U .S. call 1-800-471-4701. HPM1120 HP LaserJet P aper Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each).
30 Chapter 1 Printer Basics EN Supplementar y Documentation (continued) hp LaserJet 2200 series printers User Guide A printed copy of this user guide .
EN Chapter 2 Printing Tasks 31 2 Pr inting T asks Overview This chapter e xplains your printing options and gives common printing tasks: ! Purchasing P aper and Other Media ! Media Input Options ! Loa.
32 Chapter 2 Printing Tasks EN Pur chasing P aper and Other Media HP LaserJet printers produce excellent print quality documents. Y ou can print on a variety of print media, such as paper (including up to 100% recycled fiber content paper), env elopes, labels , ov erhead transparencies , and custom-sized media.
EN Chapter 2 Printing Tasks 33 Media Input Options The printer comes with two paper tra ys. By def ault, the printer draws first from T ra y 1. If T ra y 1 is empty , the pr inter dra ws from T ra y 2 (or optional T ra y 3 if it is installed). Tr a y 1 M e d i a S i z e s T ra y 1 adjusts for siz es from 76 by 127 mm (3 b y 5 in.
34 Chapter 2 Printing Tasks EN T ra y 2 and Optional 250-sheet T ra y 3 Pa p e r S i z e s T ra y 2 and optional 250-sheet T ra y 3 hav e settings f or the follo wing paper sizes: ! A4 ! A5 ! B5 (ISO and JIS) ! Letter ! Legal ! Ex ecutiv e ! 8.5 by 13 in.
EN Chapter 2 Printing Tasks 35 Optional 500-sheet T ra y 3 P aper Siz es The optional 500-sheet T ra y 3 has settings for the f ollowing paper sizes: ! A4 ! Letter See Loading Media into Optional 500-sheet T ra y 3 to change the paper size . See Suppor ted Sizes of P aper f or specific dimensions.
36 Chapter 2 Printing Tasks EN Loading Media into T ray 1 T ra y 1 (multi-pur pose) holds up to 100 sheets of paper or up to 10 env elopes. 1 Open T ra y 1 by pulling the front cov er down. 2 Slide out the plastic tra y extender . If the media being loaded is longer than 229 mm (9 in.
EN Chapter 2 Printing Tasks 37 Loading Media into T ray 2 or Optional 250-sheet Tr a y 3 1 Pull the desired tra y out of the printer and remov e any paper . 2 Mov e the side width guides outward to match the desired paper size . 3 On the rear paper length guide, press on the blue tab and adjust it so the pointer matches the desired paper size .
38 Chapter 2 Printing Tasks EN 4 Add the media and make sure it is flat in the tra y at all four corners. K eep the media below the height tabs on the paper length guide in the rear of the tra y . 5 Push down on the metal paper lift plate to lock it in place .
EN Chapter 2 Printing Tasks 39 Loading Media into Optional 500-sheet T ray 3 Note The Optional 500-sheet T ra y 3 suppor ts only A4 and letter-size paper . 1 Pull the tra y out of the pr inter and remov e any paper . 2 T o adjust f or letter-siz e paper , pull up on the rear stop , or to adjust for A4-size paper , push the rear paper stop down.
40 Chapter 2 Printing Tasks EN Media Output Options The printer comes with two output bins. The top output bin is used when the rear output bin is closed. The rear output bin is used when the rear output bin is open. Note When T ra y 1 and the rear output bin are used together , they provide a straight-through paper path f or your print job .
EN Chapter 2 Printing Tasks 41 Printing T asks Note Printing speeds may be automatically reduced when printing special-sized media. Printing on En velopes CA UTION Bef ore y o u load en v elopes in T ra y 1, make sure the y are undamaged and are not stuck together .
42 Chapter 2 Printing Tasks EN 4 Place the env elopes into the tra y shor t-edge in, pr int-side up . The stamp end must enter the printer first. 5 Slide the width guides inward until they lightly touch the en velope stac k without bending it. The env elopes should be centered between the paper guides and under the tabs on the paper width guides.
EN Chapter 2 Printing Tasks 43 Printing on Labels Note Only use labels recommended f or laser pr inters. See Media Specifications f or more details . ! Print labels from T ra y 1.
44 Chapter 2 Printing Tasks EN Printing on T ransparencies Only use transparencies recommended f or use in HP LaserJet printers, such as HP transparency film. F or order ing inf or mation, see HP LaserJet T ransparency. F or transparency specifications, see T ransparencies.
EN Chapter 2 Printing Tasks 45 Printing on Custom-Sized Media or Cardstoc k P ostcards, 3 b y 5 in. (index) cards , and other custom-sized media can be printed from T ra y 1. The minimum media siz e is 76 by 127 mm (3 b y 5 in.) and the maximum media siz e is 216 by 356 mm (8.
46 Chapter 2 Printing Tasks EN Printing on Both Sides of P aper (Duplexing) The printer can automatically pr int on both sides of paper . This is called duple xing or two-sided printing. The duple x er suppor ts letter , A4, 8.5 x 13, and legal paper sizes .
EN Chapter 2 Printing Tasks 47 P aper Orientation for Printing Both Sides of P aper (Duplexing) The duple x er pr ints the second side of paper first. P aper needs to be oriented as shown in the illustration belo w . ! F or T ra y 1, load the first side f acing down with the bottom, shor t edge toward the printer .
48 Chapter 2 Printing Tasks EN La y out Options for Printing Both Sides of P aper The f our print or ientation options are shown belo w . These options are av ailable when Print on Both Sides is selected from the Finishing tab in the printer dr iv er .
EN Chapter 2 Printing Tasks 49 Printing on Letterhead or Preprinted Forms Note This section describes letterhead or prepr inted f or ms or ientation f or single-sided printing. For duple x (two-sided printing) orientation, see paper orientation for Printing on Both Sides of P aper (Duplexing).
50 Chapter 2 Printing Tasks EN Note Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of ther mograph y . Do not use raised or embossed letterhead. The printer uses heat and pressure to fuse toner to the paper .
EN Chapter 2 Printing Tasks 51 Canceling a Print Job A print job can be stopped from a software application, a print queue, or the J OB C ANCEL b utton. ! If the printer has not star ted printing, first tr y to cancel the job within the software application that sent the print job .
52 Chapter 2 Printing Tasks EN Software Features This section lists the common printing features that are controlled through the printer software. Note F or non-Windo ws operating systems , some of these f eatures are av ailable through HP W eb JetAdmin (see HP W eb JetAdmin).
EN Chapter 2 Printing Tasks 53 Using the Printer Driver Help (Windows Onl y) Each printer dr iv er has help screens that can be activ ated from the Help bu tton in the printer driver . These help screens give detailed inf ormation about the specific dr iv er being used.
54 Chapter 2 Printing Tasks EN Creating and Using W atermarks The W ater mar k options allow y ou to specify that text be placed “ under neath ” (in the bac kground) of an e xisting document.
EN Chapter 2 Printing Tasks 55 Setting a Custom P aper Siz e Use the Custom P aper feature to print on paper sizes other than standard sizes . Access the Custom P aper f eature from the P aper tab in your printer driver .
56 Chapter 2 Printing Tasks EN Choosing Print Quality Settings If you need adv anced pr int quality , you can choose custom settings. Access the print quality settings from the Finishing tab in your printer driver . Resolution Options: ! Best Quality - ProRes 1200 f or the best pr int quality .
EN Chapter 2 Printing Tasks 57 Printing on Different P aper f or the First P age Printing on different paper f or the first page of a print job is av ailab le only with the HP PCL 6 printer dr iv er and the Macintosh LaserWriter driver . Access this feature from the P aper tab in your printer dr iv er .
58 Chapter 2 Printing Tasks EN Features in the HP LaserJet De vice Configuration and HP LaserJet Utility The HP LaserJet De vice Configuration and the HP LaserJet Utility giv e y ou access to a v ariety of f eatures. Note Settings in the printer dr iv er and software application o v err ide printer settings made in the configuration utility .
EN Chapter 2 Printing Tasks 59 Language Click the do wn arrow , then select the language (for e xample; English, F rench, Ger man) that you w ant used in device generated repor ts, such as the configuration repor t and the demo page.
60 Chapter 2 Printing Tasks EN Printing b y Size of P aper Note F or printing by type of paper , see T ra y Lock. Y ou can configure the printer to select paper by size (such as letter or A4), as opposed to source (a paper tra y).
EN Chapter 3 Printer Tips and Maintenance 61 3 Pr inter Tips and Maintenance Overview This chapter provides suggestions f or high-quality and economical printing.
62 Chapter 3 Printer Tips and Maintenance EN Managing the UltraPrecise T oner Car tridge HP P olicy on Non-HP T oner Car tridg es Hewlett-P ackard Company cannot recommend use of non-HP toner car tr idges, either ne w , refilled, or remanuf actured. Because they are not HP products, HP cannot influence their design or control their quality .
EN Chapter 3 Printer Tips and Maintenance 63 Redistrib uting the T oner When toner is low , f aded or light areas ma y appear on a pr inted page. Y ou ma y be able to tempor arily improv e pr int quality by redistrib uting the toner . The f ollo wing procedure ma y allo w y ou to finish the current print job before replacing the toner car tr idge .
64 Chapter 3 Printer Tips and Maintenance EN 4 Reinser t the toner car tridge into the printer and close the top cov er . If the print remains light, install a new toner car tr idge.
EN Chapter 3 Printer Tips and Maintenance 65 Cleaning the Printer T o maintain print quality , follo w the cleaning procedure on the f ollo wing pages e v er y time the toner car tr idge is changed or whene v er pr int quality problems occur . As much as possib le, keep the pr inter free from dust and debris.
66 Chapter 3 Printer Tips and Maintenance EN Note F or best results , use a transparency during this process. If a transparency is not a vailab le, use copier g rade paper and not bond or rough paper . Note During the engine cleaning process, the printer pulls the transparency into the printer and then stops.
EN Chapter 3 Printer Tips and Maintenance 67 Internal Cleaning Pr ocedure Ov er time, par ticles of toner and paper will begin to accumulate inside the printer . This may cause print quality problems during printing. Cleaning the printer will eliminate or reduce these prob lems.
68 Chapter 3 Printer Tips and Maintenance EN.
EN Chapter 4 Problem Solving 69 4 Prob lem Solving Overview This chapter helps you troub leshoot pr inter prob lems in the f ollowing areas: ! T roubl eshooting Chec klist ! T roubleshooting Gener al .
70 Chapter 4 Problem Solving EN T r oubleshooting Chec klist If the printer is not responding proper ly , complete the follo wing checklist in order . If the printer does not pass a step, f ollow the corresponding troubleshooting suggestions . T roubleshooting Chec klist Make sure the printer Ready light is on.
EN Chapter 4 Problem Solving 71 Print a shor t document from a software application to v erify the computer and printer are connected and are communicating correctly . If the page does not print, check the cab le connection between the printer and computer .
72 Chapter 4 Problem Solving EN T r oubleshooting General Printing Pr oblems T roubleshooting General Printing Pr oblems Symptom P ossible Cause Solution Printer selects media from the wrong tra y . The tra y selection in the software application ma y be incorrect.
EN Chapter 4 Problem Solving 73 Print job is extremely slo w . The job may be v er y complex. The maximum speed of 19 pages-per-minute (letter-siz e paper , or 18 ppm with A4-size paper) cannot be e xceeded e v en when more memory is added. Printing speeds may be automatically reduced when printing special-sized media.
74 Chapter 4 Problem Solving EN The printer pr ints, b ut the text is wrong, garbled, or incomplete. The printer cable is loose or def ectiv e. Disconnect the printer cable and reconnect it. T r y a pr int job you kno w works. If possible , attach the cable and printer to another computer and tr y a print job that you kno w works.
EN Chapter 4 Problem Solving 75 The printer does not respond when “ print ” is selected in the software (continued). The cable betw een the computer and the printer is not connected properly . Disconnect and reconnect the cable . The printer cable is def ective.
76 Chapter 4 Problem Solving EN The printer does not respond when “ print ” is selected in the software (continued). The printer is malfunctioning. Check the lights on the printer to determ ine if the printer is indicating an error . See T roubleshooting Control P anel Messages or use the control panel simulator .
EN Chapter 4 Problem Solving 77 Printing Special P ages There are special pages within the memor y of the printer that will help you to diagnose and learn about problems with y our pr inter .
78 Chapter 4 Problem Solving EN Clearing P aper Jams Occasionally , paper can become jammed dur ing a print job. Some of the causes include: ! P aper tra ys loaded improperly or ov erfilled. ! T ra y 2 or optional T ra y 3 is remov ed during a pr int job .
EN Chapter 4 Problem Solving 79 T oner Car tridg e Area 1 Open the top cov er . CA UTION P aper jams in this area may result in loose toner on the page. If y ou get any toner on your clothes or hands , wash them in cold water . (Hot water will set the toner into the f abric.
80 Chapter 4 Problem Solving EN Note If the paper is too difficult to remov e or has already entered the output area, remov e the jam as descr ibed in Output Areas. 4 When the jammed paper has been remov ed, gently flip down the registration plate . Replace the toner car tr idge and shut the top cov er .
EN Chapter 4 Problem Solving 81 T ra y 2 or Optional T ra y 3 P aper Feed Area Note If paper has entered the toner car tr idge area, f ollo w the instructions in T oner Car tr idge Area. It is easier to remo v e paper from the toner car tr idge area than the paper f eed area.
82 Chapter 4 Problem Solving EN Output Areas CA UTION P aper jams in this area may result in loose toner on the page. If y ou get any toner on your clothes or hands , wash them in cold water . (Hot water will set the toner into the f a bric.) 1 Open the top cov er and remov e the toner car tridge.
EN Chapter 4 Problem Solving 83 Duplex er Area 1 Slide out T ra y 2 from the printer . 2 Pull the green le ver on the left front of the printer to open the bottom of the duple xer . 3 Reach in and pull out the jammed paper . 4 Push the bottom of the duple xer back up until it clic ks into place.
84 Chapter 4 Problem Solving EN Solving Print Quality Pr oblems Print Quality Chec klist General print quality problems can be solv ed by f ollowing the checklist belo w . ! Check the printer driver to mak e sure you are using the best av ailable print quality option (see Choosing Print Quality Settings).
EN Chapter 4 Problem Solving 85 Image Defect Examples The e xamples belo w depict letter-siz e paper that has passed through the printer shor t-edge first.
86 Chapter 4 Problem Solving EN Light Print or F ade If a v er tical white streak or f aded area appears on the page: ! The toner supply is low . Y ou may be ab le to temporarily extend the toner car tr idge lif e. See Redistributing the T oner. If this does not improv e the pr int quality , install a new HP toner car tr idge.
EN Chapter 4 Problem Solving 87 V er tical Lines If blac k or white vert ical streaks appear on the page: ! The photosensitiv e drum inside the toner car tridge has probably been scratched or is worn out.
88 Chapter 4 Problem Solving EN V er tical Repetitive Defects If marks repeatedly appear on the pr inted side of the page at e v en inter v als: ! The toner car tr idge ma y be damaged. The circumference of the toner car tr idge drum is 94 mm (3.7 in.
EN Chapter 4 Problem Solving 89 Curl or W ave ! Check the paper type and quality . Both high temperature and humidity will cause paper curl. See Media Specifications. ! T ur n o v er the stac k of paper in the tra y . Also tr y rotating the paper 180 ° in the input tra y .
90 Chapter 4 Problem Solving EN Wireless Printing Pr oblems Wireless Printing Prob lems Symptom P ossible Cause Solution The connection cannot be established or the transmission seems to be taking longer than usual.
EN Chapter 4 Problem Solving 91 The connection cannot be established or the transmission seems to be taking longer than usual (continued). Bright lights are interfering with the signal. Mak e sure that no br ight light is shining directly into either IR por t.
92 Chapter 4 Problem Solving EN T r oub leshooting Control P anel Messages Printer status is indicated by light patterns on the control panel. The lights can be in any one of the f ollowing states: See the f ollowing inf or mation to inter pret control panel lights, or use the control panel simulator (see Control P anel Simulator).
EN Chapter 4 Problem Solving 93 Pr ocessing The printer is receiving or processing data when the Ready (green) light is blinking. Pressing J OB C ANCEL cancels the current job . One or two pages ma y print as the pr inter clears the print job . The printer will retur n to the ready state (Ready light on) after the job has been canceled.
94 Chapter 4 Problem Solving EN Attention with the Ability to Continue The Attention (red) light is b linking and the G O (green) light is on. An error has occurred that has caused the printer to halt the current pr int job .
EN Chapter 4 Problem Solving 95 Accessory Error All of the lights are blinking in unison. An error has occurred with either the EIO por t or the DIMM slots, that has caused the printer to halt the current print job . Pressing G O or J OB C ANCEL has no eff ect.
96 Chapter 4 Problem Solving EN Secondary Light P atterns Note Y ou can also use the control panel simulator to understand printer messages. Continuable Attention Err ors T ype of Error Light P attern Recommended Action Memor y Ov erflow The printer memor y is full.
EN Chapter 4 Problem Solving 97 Bad Connection The cable betw een the printer and computer has a bad connection or the cable is of poor quality . Check the cab le connections to see if they are secure . Make sure y ou are using a high-quality cable . Memor y Configuration Error ! Reprint the job.
98 Chapter 4 Problem Solving EN P ersonality/Job Related Error ! T urn the pr inter off. Press and hold the GO button. T ur n the printer on and continue to hold the GO b utton f or appro ximately fiv e seconds, b ut no longer than fifteen seconds. The Attention light will come on during this process.
EN Chapter 4 Problem Solving 99 NVRAM Error The nonv olatile memor y (NVRAM) is temporarily full. Press G O to clear the message. Chec k the printer settings to ensure they are correct. If the problem persists , contact your dealer or HP service representative.
100 Chapter 4 Problem Solving EN Accessory Error s T ype of Error Light Pattern Recommended Action EIO P or t Error Remov e the accessory from the EIO P or t or DIMM Slot indicated by the error to continue printing. DIMM Slot 1 Error Remov e the accessory from the EIO P or t or DIMM Slot indicated by the error to continue printing.
EN Chapter 4 Problem Solving 101 Netw ork Printing Prob lems Note It is recommended that you use the HP LaserJet 2200 CD to install and setup the printer on a network.
102 Chapter 4 Problem Solving EN Common Windo ws Pr oblems Common Windows Pr oblems Symptom P ossible Cause Solution Error Message: “ Error Writing to LPTx ” in Windows 9x. Make sure that there is paper in the tra y . Make sure the cab les are connected correctly , the printer is on, and the Ready light is on.
EN Chapter 4 Problem Solving 103 Error Message: “ General Protection F ault ” “ Exception OE ” “ Spool32 ” “ Illegal Operation ” (Continued) Delete all temp files from the T emp sub-director y . Y ou can deter mine the name of the director y by editing the A UT OEXEC .
104 Chapter 4 Problem Solving EN Common Macintosh Pr oblems Macintosh Prob lems Symptom P ossible Cause Solution Pr oblems in the Chooser Printer dr iv er icon does not appear in the Chooser . Software not installed correctly . The LaserWri ter driver should be present as a par t of the Mac OS.
EN Chapter 4 Problem Solving 105 Make sure the printer has been chosen in the Chooser by printing a self-test. (Simultaneously press G O and J OB C ANCEL .) Check the AppleT alk name of the pr inter displa y ed on the self-test page. Make sure AppleT alk is on.
106 Chapter 4 Problem Solving EN An encapsulated P ostScr ipt (EPS) file does not print with the correct fo n t s. This problem occurs with some software applications. T r y downloading the f onts contained in the EPS file to the printer before printing.
EN Chapter 4 Problem Solving 107 The HP LaserJet USB printer does not appear in the Macintosh Chooser after the driver is selected. This problem is caused b y either a software or hardware component. Software troub leshooting ! Check that y our Macintosh suppor ts USB.
108 Chapter 4 Problem Solving EN Selecting an Alternate P ostScript Printer Description (PPD) 1. Open the Chooser from the Apple menu. 2. Click the LaserWriter icon. 3. If you are on a netw ork with multiple zones , select the z one in the AppleT alk Zones bo x where the printer is located.
EN Chapter 4 Problem Solving 109 T r oubleshooting P ostScript (PS) Error s The f ollo wing situations are PS language specific and ma y occur when se v eral pr inter languages are being used.
110 Chapter 4 Problem Solving EN Specific Err ors Limit Check Error Print job too comple x. Y ou may need to print your job at 600 dots per inch, reduce the comple xity of the page, or install more memor y . VM Error F ont Error Select unlimited downloadable f onts from printer driver .
EN Chapter 5 Service and Support 111 5 Ser vice and Suppor t A v ailability HP provides a v ar iety of ser vice and suppor t options around the world. A vailability of these progr ams will v a r y depending upon y our location. HP Express Exchange 1. The customer contacts the local HP Customer Care Center listed in the product documentation.
112 Chapter 5 Service and Support EN Guidelines f or Repacking the Printer ! Remov e and retain any DIMMs (dual in-line memor y modules) installed in the printer . ! Remov e and retain any cab les and optional accessories installed in the printer . CA UTION Static electricity can damage DIMMs.
EN Chapter 5 Service and Support 113 Service Information Form WHO IS RETURNING THE EQUIPMENT? Date: P erson to contact: Phone: ( ) Alter n ate contact: Phone: ( ) Retur n shipping address: Special shipping instructions: WHA T IS BEING SENT? Model name: Model number: Serial number : Please attach any rele v ant pr intouts when returning equipment.
114 Chapter 5 Service and Support EN HP Maintenance Agreements HP has se veral types of maintenance ag reements that meet a wide range of suppor t needs. Maintenance ag reements are not par t of the standard warr anty . Suppor t ser vices vary by area.
EN Chapter 5 Service and Support 115 He wlett-P ac kard Limited W arranty Statement 1. HP warr ants to y ou, the end-user customer , that HP hardware, accessories, and supplies, will be free from def ects in materials and wor kmanship after the date of purchase, f or the period specified above .
116 Chapter 5 Service and Support EN 7. T O THE EXTENT ALLOWED BY LOCAL LA W , THE REMEDIES IN THIS W ARRANTY ST A TEMENT ARE Y OUR SOLE AND EXCLUSIVE REMEDIES.
EN Chapter 5 Service and Support 117 Limited W arranty f or T oner Car tridg e Life Note The warr anty below applies to the toner cartr idge that came with this printer .
118 Chapter 5 Service and Support EN W orldwide Sales and Service Offices Note Bef ore calling an HP Sales and Ser vice office, be sure to contact the appropriate HP Customer Care (Ser vice and Suppor t) Center. Products should not be retur ned to these offices.
EN Chapter 5 Service and Support 119 Colombia Hewlett-P ackard Colombia Calle 100 No . 8A -55 T orre C Oficina 309 Bogot á , Colombia Cr oatia Hewlett-P ackard T rading S.A. Cibona Business T ower TRG Drazena P etrovica 3/13 10000 Zagreb Phone: (385) (1) 488-1000 F ax: (385) (1) 488801010 Czech Republic Hewlett-P ackard s.
120 Chapter 5 Service and Support EN Israel Hewlett-P ackard Israel 11Hashlosha St. T el-A v iv 67060 Phone: 972 3 5380300 F ax: 972 3 5380351 Italy Hewlett-P ackard Italiana SpA Via Giuseppe di Vittorio, 9 I-20063 Cernusco Sul Naviglio (Milano) Phone:(39) (2) 921-21 F ax:(39) (2) 921-04473 Japan Hewlett-P ackard J apan, Ltd.
EN Chapter 5 Service and Support 121 New Zealand Hewlett-P ackard (NZ) Limited P or ts of Auc kland Building Princes Wharf, Qua y Street P .O . Bo x 3860 Au ck l a nd Phone:(64) (9) 356-6640 F ax:(64).
122 Chapter 5 Service and Support EN Switzerland Hewlett-P ackard (Schweiz) A G In der Luberzen 29 CH-8902 Urdorf/Z ü rich Phone:(41) (0848) 88 44 66 F ax:(41) (1) 735-77 0 W arranty Suppor t: (41) (0848) 80 11 11 Ta i w a n Hewlett-P ackard T aiwan Ltd.
EN Appendix A Specifications 123 A Specifications Printer Specifications HP LaserJet 2200 HP LaserJet 2200 with Optional T ray 3 (250-sheet) HP LaserJet 2200 with Optional T ray 3 (500-sheet) Height 255 mm (10.0 in.) 334 mm (13.2 in.) 395mm (15.6 in.) Width 405 mm (16.
124 Appendix A Specifications EN WA R N I N G ! P ower requirements are based on the region where the printer is sold. Do not conv er t operating voltages . This may damage the printer and v oid the product warr anty . En vironmental Specifications Operating Printing Storage/Standby T emperature (printer and toner car tr idge) 15 ° to 32.
EN Appendix A Specifications 125 FCC Regulations This equipment has been tested and f ound to comply with the limits f or a Class B digital de vice, pursuant to P ar t 15 of the FCC r ules. These limits are designed to provide reasonab le protection against har mful interf erence in a residential installation.
126 Appendix A Specifications EN En vir onmental Pr oduct Stewar dship Pr ogram Pr otecting the En vironment Hewlett-P ackard Company is committed to pro viding quality products in an environmentally sound manner . This product has been designed with se v eral attr ib utes to minimize impacts on our en vironment.
EN Appendix A Specifications 127 Plastics Plastic par ts ov er 25 gr ams are marked according to international standards that enhance the ability to identify plastics f or recycling pur poses at the end of the product ’ s lif e.
128 Appendix A Specifications EN U. S . R e t u r n s F or a more en vironmentally responsible return of used car tr idges and consumables , HP encourages the use of bulk returns. Simply bundle two or more car tridges together and use the single, pre-paid, pre- addressed UPS label that is supplied in the package .
EN Appendix A Specifications 129 Regulatory Statements Dec laration of Conf ormity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: He wlett-Pac kard Company Manufacturer's Ad.
130 Appendix A Specifications EN Laser Safety Statement The Center f or De vices and Radiological Health (CDRH) of the U .S . F ood and Drug Administration has implemented regulations f or laser products manuf actured since August 1, 1976. Compliance is mandator y f or products marketed in the United States .
EN Appendix A Specifications 131 VCCI Statement (Japan) K orean EMI Statement.
132 Appendix A Specifications EN Laser Statement f or Finland LASERTUR V ALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APP ARA T HP LaserJet 2200 -laserkirjoitin on k ä ytt ä j ä n kannalta tur vallinen luokan 1 laserlaite. Nor maalissa k ä yt ö ss ä kirjoittimen suojakotelointi est ää lasers ä teen p ää syn laitteen ulk opuolelle.
EN Appendix B Media Specifications 133 B Media Specifications Overview This printer accepts a variety of media, such as cut-sheet paper (including up to 100% recycled fiber content paper), env elopes, labels, tr ansparencies, and custom-siz e paper .
134 Appendix B Media Specifications EN Suppor ted Sizes of P aper Note Y ou ma y e xper ience some paper jams when using any media with a length less than 178 mm (7 in.). This ma y be caused by paper that has been aff ected by en vironmental conditions.
EN Appendix B Media Specifications 135 Tr a y 2 o r Tr a y 3 (250-sheet tray) Dimensions a We i g h t Capacity b Letter 216 b y 279 mm (8.5 by 11 in.) 60 to 105 g/m 2 (16 to 28 lb) 250 sheets of 80 g/m 2 (20 lb) paper A4 210 b y 297 mm (8.3 by 11.7 in.
136 Appendix B Media Specifications EN A utomatic Duple xer Dimensions a We i g h t Letter 216 b y 279 mm (8.5 by 11 in.) 60 to 105 g/m 2 (16 to 28 lb Bond) A4 210 by 297 mm (8.3 by 11.7 in.) Legal 216 by 356 mm (8.5 by 14 in.) 8.5 x 13 in. 216 b y 330 mm (8.
EN Appendix B Media Specifications 137 Guidelines f or Using P aper F or best results , make sure the paper is of good quality , and free of cuts, nic ks, tears, spots , loose par ticles, dust, wrinkles, v oids, and curled or bent edges.
138 Appendix B Media Specifications EN Note Do not use letterhead paper that is printed with low-temperature inks , such as those used in some types of ther mogr aph y . Do not use raised or embossed letterhead. The printer uses heat and pressure to fuse toner to the paper .
EN Appendix B Media Specifications 139 Printing and P aper Storage En vironment Ideally , the pr inting and paper storage en vironment should be at or near room temperature , and not too dr y or too humid. Remember paper is h ygroscopic; it absorbs and loses moisture rapidly .
140 Appendix B Media Specifications EN En velopes Env elope constr uction is critical. Env elope fold lines can v ar y considerab ly , not only between manuf acturers, but also within a bo x from the same manuf acturer . Successful pr inting on en v elopes depends upon the quality of the env elopes.
EN Appendix B Media Specifications 141 En velopes with Double Side Seams Double side-seam construction has v er tical seams at both ends of the env elope rather than diagonal seams . This style ma y be more likely to wrinkle. Be sure the seam e xtends all the w a y to the corner of the env elope as illustrated below .
142 Appendix B Media Specifications EN En velope Margins The f ollowing gives typical address margins f or a commercial #10 or DL en v elope. Note F or the best print quality , position margins no closer than 15 mm (0.6 in.) from the edges of the env elope.
EN Appendix B Media Specifications 143 Labels CA UTION T o av oid damaging the printer , use only labels recommended f or laser printers T o pre v ent ser ious jams, alw a ys use T ray 1 to print labels and alwa ys use the rear output bin. Ne v er pr int on the same sheet of labels more than once or pr int on a par tial sheet of labels.
144 Appendix B Media Specifications EN T ransparencies T ransparencies used in the printer must be ab le to withstand 200 ° C (392 ° F), the printer ’ s fusing temperature. CA UTION T o av oid damaging the printer , use only transparencies recommended f or use in HP LaserJet printers, such as HP-brand tr ansparencies.
EN Appendix C Printer Memory and Expansion 145 C Pr inter Memor y and Expansion Overview ! Printer Memor y ! Installing Memor y ! Checking Memory Installation ! Installing an HP JetDirect EIO Card.
146 Appendix C Printer Memory and Expansion EN Printer Memory The printer has two dual in-line memor y module (DIMM) slots f or upgrading with: ! More printer memor y . DIMMs are av ailab le in 4, 8, 16, and 32 MB f or a maximum of 72 MB. ! DIMM-based accessor y f onts, macros , and patter ns.
EN Appendix C Printer Memory and Expansion 147 Installing Memory CA UTION Static electricity can damage dual in-line memor y modules (DIMMs). When handling DIMMs, either w ear an antistatic wrist strap or frequently touch the surf ace of the DIMMs ’ antistatic pac kage , then touch bare metal on the printer .
148 Appendix C Printer Memory and Expansion EN 6 Remov e the DIMM from the antistatic package . 7 Holding the DIMM by the edges (as shown in the illustr ation), align the notches on the DIMM with the DIMM slot. (Check that the loc ks on each side of the DIMM slot are open.
EN Appendix C Printer Memory and Expansion 149 Chec king Memor y Installation T o v erify that DIMMs are installed correctly: 1. T ur n the printer on. Check that the printer control panel displa ys the Ready light after the printer has gone through the star tup sequence.
150 Appendix C Printer Memory and Expansion EN Installing an HP JetDirect EIO Car d 1 T ur n the printer off, and disconnect the pow er cord. 2 Open the interf ace cable door b y pressing on the release tabs and s winging the door outward. Disconnect all interf ace cables.
EN Appendix D Printer Commands 151 D Pr inter Commands Overview Most software applications do not require y ou to enter pr inter commands. See y our computer and software documentation to find the method f or entering pr inter commands, if needed. PCL PCL printer commands tell the pr inter which tasks to perf or m or which f onts to use .
152 Appendix D Printer Commands EN PJL HP's Printer Job Language (PJL) provides control abov e PCL and other printer languages. The f our major functions provided b y PJL are: ! printer language switching ! job separation ! printer configuration ! status readbac k from the printer PJL commands ma y be used to change pr inter def ault settings.
EN Appendix D Printer Commands 153 Under standing PCL Printer Command Syntax Bef ore using printer commands, compare these characters: Many printer commands use the low ercase letter l ( l ) and the number one (1), or the uppercase letter O ( O ) and the number z ero ( 0 ).
154 Appendix D Printer Commands EN Combining Escape Sequences Escape sequences ma y be combined into one escape sequence string. There are three impor tant rules to follo w when combining code: 1. F or each escape sequence , the first two characters after the ? character must be the same .
EN Appendix D Printer Commands 155 Selecting PCL Fonts PCL printer commands for selecting f onts can be f ound on the PCL F ont List which can be printed from the HP LaserJet De vice Configuration (Windo ws) or the HP LaserJet utility (Macintosh). A sample section is shown belo w .
156 Appendix D Printer Commands EN P age Control Commands P aper Source ? & l #H 0 = pr ints or ejects current page 1 = T ra y 2 2 = manual f eed, paper 3 = manual f eed, envelope 4 = T ra y 1 5 = T ra y 3 7 = auto select P aper Size ? & l #A 1 = Executiv e 2 = Letter 3 = Legal 4 = A5 5 = A4 6 = B5-JIS 8 = 8.
EN Appendix D Printer Commands 157 V er tical Motion Index ? & l #C 1/48-inch increments (compresses print vertically) Line Spacing ? & l #D # = lines per inch (1, 2, 3, 4, 5, 6, 12, 16, 24, 4.
158 Appendix D Printer Commands EN Language Selection Enter PCL Mode ? %#A 0 = Use pre vious PCL cursor position 1 = Use current HP-GL/2 pen position Enter HP-GL/2 Mode ? %#B 0 = Use pre vious HP-GL/2.
EN Appendix D Printer Commands 159 Primar y Stroke Wt. ? (s#B 0 = medium (book or text) 1 = semi bold 3 = bold 4 = e xtra bold Ty p e f a c e a ? (s#T Pr int a PCL f ont list to view the command f or each internal font. a. The preferred method is to use the primary pitch command.
160 Appendix D Printer Commands EN.
EN Index 161 Inde x Numerics 2-sided printing (duplexing) 46 3x5 cards printing 45 A accessing the printer driver 52 accessories 27 ordering 27 – 29 acoustic emissions 124 additional drivers, obtain.
162 Index EN L label orientation 43 labels specifications 143 language switching 4 languages switching 12 Laser Writer driver 16 LaserJet Utility 16 latest drivers, obtaining 5 letterhead printing on .
EN Index 163 R redistributing toner 63 renaming the printer 108 repacking the printer 112 S sales and service offices 118 selecting alternate PPD 108 self-test page, see configuration page 77 service .
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6-1/2” x 9" FRONT COVER 6-1/2" x 9" BACK COVER copyright © 2001 Hewlett-Packard Company www .hp.com/support/lj2200 english hp LaserJet 2200 hp color LaserJet xxxx 3/8” x 9" SP.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) 2200 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) 2200 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) 2200, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) 2200 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) 2200, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) 2200.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) 2200. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) 2200 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
