Manuel d'utilisation / d'entretien du produit 1200 series du fabricant HP (Hewlett-Packard)
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hp La serJe t 1200 ser ie s pr oducts u se r gui de.
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HP LaserJet 1200 Ser ies Pr inter and Pr int•Cop y•Scan Products User Guide.
Hewlett-P ackard Company 11311 Chinden Boulev ard Boise, Idaho 83714 U .S.A. © Copyright H ewlett-Packard C o m p a n y 2 002 All Rights Reser v ed. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the cop yright laws.
EN Contents 3 Contents 1 Getting to know the printer Understand ing the printer ’ s features and benefits . . . . . . . . . . 12 Print with excelle nt quality . . . . . . . . . . . . . . . . . . . . . . . . . 12 Save Time . . . . . . . . . . . . . .
4 Contents EN Getting to k now the softwa re . . . . . . . . . . . . . . . . . . . . . . . . . . 35 HP LaserJet Director (Windows 98, 2000, Millennium, NT 4.0, and Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 To turn off t he HP LaserJe t Director .
EN 5 4 Media Optimizing p rint quality for me dia types . . . . . . . . . . . . . . . . . . 62 Printing transp arencies and labels . . . . . . . . . . . . . . . . . . . . . . 63 Printing envelo pes . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Contents EN Adding annot ations to scanne d images . . . . . . . . . . . . . . . . . . 90 Accessing the annotation featu res . . . . . . . . . . . . . . . . . . . 90 Canceling sca n jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EN 7 10 Troubleshooting the copier/scanner Finding the s olution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Scanning pr oblems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Copying pro blems . . . . . . . . . .
8 Contents EN 12 Service and support Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Hardware ser vice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Extended warr anty . . . . . .
EN 9 Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . 223 Laser safe ty statement . . . . . . . . . . . . . . . . . . . . . . . . . . 2 24 Canadian DO C regulations .
10 Contents EN Appendix H Scanner resolution and color Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 Resolution a nd color guidelin es . . . . . . . . . . . . . . . . . . . . . . . 265 Resolution . . . . .
EN 11 1 Getting to kno w the pr inter This chapter pro vides inf or mation on th e fo llowing topics: ● Understand ing the printer ’ s features and benefits ● Identifying t he printer ’ s comp.
12 Chapte r 1 Getting to know the printe r EN Under standing the printer’ s features and benefits Congr atulations on the pu rcha se of y our new pr odu ct. The HP LaserJet 1200 series pro vides the f ollowin g ben efits. Print with ex cellent quality ● Print 1200 dots per inch.
EN Understanding the pr inter ’ s features and benefits 13 Expand y our printer Y ou can add functionality to y our HP LaserJet product in the f ollowing wa ys: ● Add cop y/scan functionality with the HP cop y/scan attachment (C70 46A).
14 Chapte r 1 Getting to know the printe r EN Identifying the printer ’ s components 1. Prin ter control pan el 2. Long media e xtension (output bin) 3. T one r door 4. Prio rity inpu t tra y 5. Side media g uides f or the main input tra y 6. Long m edia suppor t f or the m ain input tra y 7.
EN Identifying t he printer ’ s components 15 Printer contr ol panel The printer control panel is comprised of tw o ligh ts and one lighted b utton. These lights prod uce patter ns that identif y your print er ’ s status.
16 Chapte r 1 Getting to know the printe r EN Printer input tra ys Main input tray The enclosed main in put tr a y , located in front of the printer , holds up to 250 sh eets of 20 lb paper , multiple envelopes , or oth er media.
EN Identifying t he printer ’ s components 17 Printer media guides Both input tra ys ha v e side media guides . The main input tra y also has a rear media guide . Media guides ensu re that the media is correctly fed into the pr inter and that the pr int is not skew ed (crook ed on the media).
18 Chapte r 1 Getting to know the printe r EN Printer output paths Output bin The output bin is loca ted on the top of th e printer . Pr inted media is collected here in the correct sequence wh en t he straight-t hrough output door is close d. Use the output bin when printing nor mal and large , collated documen ts .
EN Identifying t he printer ’ s components 19 T oner door The toner door is located on the front of the printer . Y ou must open the toner door to access the toner cartr idge , clear jams, and clean the printer . T o open the toner door , fir mly gr asp the left and right sides and pull the toner door to ward y ou.
20 Chapte r 1 Getting to know the printe r EN Choosing paper and other media HP LaserJet printers produce e xcellent print quality documents . Y ou can pr int on a v ar iety of media, su ch as paper (including up to 100% recycled fibe r content paper), en velopes , labels , transpare ncies, and cu sto m-sized media .
EN Loading media into the inp ut trays 21 Loading media into the input tra ys Main input tra y The main input tr a y holds u p to 250 pages of 20 lb p aper or f e w er pages of h ea vier med ia (25 mm or less stack). Load media w ith the top forw ard and the sid e to be pr inted facing up .
22 Chap ter 1 Getting to know the p rinter EN T urning the power off If the pr inter requires 110 -127 volts of power , you must unpl ug the pr inter to tur n the power off . If the pri nter require s 220-2 40 v olts, you can switch the pr inte r off (the switch is located on the left sid e of the power plug) o r unplug it.
EN Accessing the print er properties (drive r) and help 23 Accessing the printer pr oper ties (driver) and help This section provides inf or mation on the f ollowing topics: ● Printer propertie s (d riv er) ● Printer online help Printer pr oper ties (driver) Printer proper ties control the printer .
24 Chapte r 1 Getting to know the printe r EN Software For Macintosh Computer s P ostScript Printer Description Files (PPDs) PPDs, in combin ation with the LaserWriter 8 driv er , access the printer f eatures and allo w the computer to comm unicate with the printer .
EN Accessing the print er properties (drive r) and help 25 Printer online help Printer pr oper ties online help The printer proper ties (driv er) online help includes spe cific inf ormation about the functions in t he printer proper ties. This online help guides you through the process of ch anging your print er ’ s def ault settings .
26 Chapte r 1 Getting to know the printe r EN Printing a configuration page Among other items , the configur ation page pr ovides all of the printer configuration set tings, v er ification that th e scanner is attached, a sample of the print quality , and inf or mation about the print er ’ s page counts .
EN 27 2 Getting to kno w the copier/scanner This chapter pro vides inf or mation on th e fo llowing topics: ● Understand ing the copier /scanner ’ s features and bene fits ● Identifying the co p.
28 Chapter 2 Getting to know the copier/scann er EN Under standing the copier/scanner ’ s features and benefits Scan Y ou can use HP software to perf or m the f ollowing t asks, increasing y our eff.
EN Identifying the copie r/scanner ’ s components 29 Identifying the copier/scanner ’ s components Note See Removing the copier/scanner f or more inf or mation about remo ving the copier/ scanner from th e print er . 1. Media in put tra y guides 2.
30 Chapter 2 Getting to know the copier/scann er EN Copier/scanner contr ol panel The copier/scanne r control panel is comprised of two b uttons. ● Copy: T o perform Quick Copies, e ven if your computer is pow ered off , press the Copy button. ● Scan: T o launch HP LaserJet Director , press the Scan bu tton.
EN Identifying the copie r/scanner ’ s components 31 Media input tra y , guides, and output bin The media in put tra y (1) is located on the front, top side of the scanner . The media guides (2), which are locate d on the media input tr a y , ensure that the media is correctly f ed into the scanner and pre v ent ske wing (crook ed image).
32 Chapter 2 Getting to know the copier/scann er EN Suppor ted media sizes and types The copier/scanne r f or the HP LaserJet 1220 printer can handle a broader range of m edia sizes and types than t he printer itself can. The f ollo wing are the suppor ted media sizes: ● Minimum: 50.
EN Precautions for cop yin g an d sca n nin g 33 Precautions f or cop ying and scanning Y ou should not put anything in th e copier/scanner t hat might jam or damage the f eed mechanism. T o minimize the possibility of jamming or damaging the f eed mechanism, obser v e the f ollowing precautions: ● Remov e self-stick notes.
34 Chapter 2 Getting to know the copier/scann er EN Loading originals in the copier/scanner T o load or iginals in the copier/ sca nn e r 1 Load the original with the side to be scanned f acing up . If y ou are using the str aight-throug h ou tput path, load b usiness cards with the long side f orw ard.
EN Getting to know the softw are 35 Getting to know the software HP LaserJet Director (Windows 98, 2000, Mi llennium, NT 4.0, and Mac OS) Note HP LaserJet Director is not av ailable under Windows 95.
36 Chapter 2 Getting to know the copier/scann er EN T o turn off the HP LaserJet Director Use the f ollo wing st eps to close the HP LaserJet Director . Windows 1 Open the HP LaserJet Director . 2 Click the right mouse b utton on the toolbar . 3 Select Exit from t he context menu.
EN Getting to know the softw are 37 ● Send scanned images to e-mail (y ou must install an e-mail softwa re application on y our computer) ● Use Optical Charact er Recognition (OCR) to send scanned.
38 Chapter 2 Getting to know the copier/scann er EN Quic k Copy settings Y o u can use the Quick Cop y f e ature to make consistent and conv enient copies, e ve n when your comp ut er is tur ned off . Once you ha ve adjusted the set tings to reflect the most comm on type of original that y ou cop y , you do no t hav e to change the settings again.
EN Getting to know the softw are 39 HP LaserJet Device Configuration Adjusting settings fr om the software is someti mes the easiest method. T o gain access to def ault settings , f ollo w these steps: Windows 9x, 2000, Millennium, and NT 4.0 1 Click Start .
40 Chapter 2 Getting to know the copier/scann er EN HP LaserJet Photo Center (Windows 9x, 2000, Millennium, and NT 4.0) HP LaserJet Phot o Center is an easy-to-use prog ram f or editing digital photog raphs .
EN Accessing the online he lp 41 Accessing the online help T o access the HP LaserJet 1200/122 0 online Help , use one of the f ollowing methods . Windows 9x, 2000, Millennium, and NT 4.0 1 In the Windows system tray , click Start . 2 Click Progr ams .
42 Chapter 2 Getting to know the copier/scann er EN.
EN 43 3 Getting to kno w the pr int ser v er This chapter pro vides inf or mation on th e fo llowing topics: ● Understand ing the print serve r ’ s features an d ben efits ● Using network protoc.
44 Chapter 3 Getting to know the print server EN Under standing the print server ’ s features and benefits If you purchased an HP JetDirect 175X with your HP LaserJet 1200 printer , you can perf or .
EN Identifying the print se rve r ’ s components 45 Identifying the print server ’ s components Installing the print server The HP JetDirec t 175X has a s ingle USB por t and an R J-45 network por t (10Base-T or 100Base-T) f or connecting to a network.
46 Chapter 3 Getting to know the print server EN T o install the HP JetDirect 175X har dware 1 Use a network cab le to connect the 175X to the netw ork. 2 Use the USB cab le to connect the 175X to y our printer . 3 Attach the power module to the pr int ser ver .
EN Installing and configuring the network software 47 Installing and configuring the netw ork software The installation prog ram on the printer CD-R OM prov id es the easiest and f astest wa y to set up y our print ser v er , along with y our printer .
48 Chapter 3 Getting to know the print server EN 3 When the installatio n is ne arly complete , a setup screen appears that asks if you w ant to print a test page. Click Yes . Note If you purchased a print se r v er separately , make sure that y ou install the pr int ser ver software f ound on th e CD-ROM that came with y our printer .
EN Starting th e embedded web ser ver 49 Optionally , you can use BootP (Bootstrap Protocol) or DHCP (Dynamic Host Configur ation Protocol) to automatically configure the IP address over the network each time the pr int ser ver is tur ned on. Compatible W eb Bro wser s If you use Windo ws 9x, 2000, Millennium, or NT 4.
50 Chapter 3 Getting to know the print server EN Additional configuration and mana gement tools The rest of this chapt er includes inf or mation about o ther ne tw ork configur ations th at y ou can use to attach y our HP LaserJet 1200 or 1220 series product to a net w ork.
EN Using BOOTP 51 Configuring the BOO TP server Note Hewlett-P ackard recommend s th at the BOOTP ser ver be located on the same subnet as the printers it ser ves . Routers cannot f o rward BOO TP br oadcast pac ke ts unless the router s are properly configured.
52 Chapter 3 Getting to know the print server EN Bootptab file entries The f ollo wing is an e xample of a /etc/bootptab file entr y f or an HP JetD irect prin t ser v er: picasso: :hn: :ht=ether: :vm=rfc1048: :ha=0001E6123456: :ip=192.168.45.39: :sm=255.
EN Using BOOTP 53 Use the f ollo wing conv entions f or the bootptab file entries: ● A colon (:) indi ca tes the end of a fi eld. ● A backslash () indicates that the entr y is continued on the ne xt line. ● Spaces are not allowed between the ch aracter s on a line.
54 Chapter 3 Getting to know the print server EN Using DHCP Dynamic Host Configuration Protocol (DHCP), which is defined by Request f or Comments (RFC) 2131 and 2132, is one of se v eral auto config ur ation mechanisms that the HP JetDirect print ser ver uses.
EN UNIX systems 55 Windo ws systems HP JetDirect print servers suppor t IP configuration from a Windows NT or 2000 DHCP ser v er . This section describes how to set up a pool, or “ scope, ” of IP addresses that t he Windows ser v er can assign or lease to any request er .
56 Chapter 3 Getting to know the print server EN 7 In the Lease Duration section, select Unlimited , and select OK . T o av o id the problems that r esult when IP a ddresses change , Hewlett-P ac kard recommends that y ou assign infinite leases to all of y our pr inters .
EN UNIX systems 57 d T o provide the WINS se r ver ’ s IP address, pe rf orm the f ollowing steps: e Select Value , and Edit Array . f F rom the IP Address Array Editor , select Remove to delete an y undesir ed a ddresses pr e viously set. T ype the WINS ser ver ’ s IP address, and select Add .
58 Chapter 3 Getting to know the print server EN 7 If applicable, type the range of IP addre sses within the sco pe that you want the ser ver to e xclude, and click Next . 8 T ype the IP address lease duratio n f or your DHCP clients, and click Ne xt .
EN UNIX systems 59 e Specify another reserved clien t, or click Close . The reser v ed clients added are displa y ed in the Reser v ations fo l d e r fo r t h i s s c o p e .
60 Chapter 3 Getting to know the print server EN Mo ving to another netw ork When y o u mov e an HP JetDirect print ser ver that is con figured with an IP address to a ne w netw ork, make sure that th e IP address does not conflict with th e I P addresses on the ne w networ k.
EN 61 4 Media This chapter pro vides inf or mation on th e fo llowing topics: ● Optimizing print qualit y for media types ● Printing transparen cies and labels ● Printing envelopes ● Printing .
62 Chapte r 4 Media EN Optimizing print quality f or media types Media type setti ngs co ntrol the temper ature of y our printer ’ s fuser . Y ou can change the settings f or the media that you ar e using to optimiz e the print quality .
EN Printing transp ar encies and labels 63 Printing transparencies and labels Only use transp arencies and labels that are recomme nded f or use in laser pr inters, such as HP transparency film and HP LaserJet labels . See Printe r media specifications f or more inf or mation.
64 Chapte r 4 Media EN Printing en velopes Printing one en velope Only use env elopes that ar e recommended f or laser printers. See Printer media specifications for more inf orm ation. Note Use the priority input tra y f or printing one en ve lope. Use th e main input tra y fo r printing multiple env elopes.
EN Printing envelopes 65 Printing m ultiple en velopes Only use env elopes that ar e recommended f or laser printers. See Printer media specifications for more inf orm ation. Note Use the priority input tra y f or printing one en ve lope. Use th e main input tra y fo r printing multiple env elopes.
66 Chapte r 4 Media EN Printing letterhead or preprinted f orms T o print letterhead or preprinted forms 1 Load the paper with th e top f orw ar d and the side to be print ed f acing up. Adjust the media g uides to fit th e width of the paper . 2 Print the document.
EN Printing custom-sized media or cardstock 67 Printing custom-sized media or cardstoc k The HP LaserJet 1200 Series can pr int on custom-siz ed media or cardsto ck betw een 76 b y 127 mm (3 by 5 in.) and 216 b y 356 mm (8.5 by 14 in.). Depending on the med ia, you can print up to 10 sheets from the priority input tra y .
68 Chapte r 4 Media EN.
EN 69 5 Pr inting tasks This chapter pro vides inf or mation on th e fo llowing topics: ● Printing with manual fee d ● Printing on both side s of the paper (manual dup lexing) ● Printing waterma.
70 Chapte r 5 Printing tas ks EN Printing with manual f eed Y ou can use manual f eed when printing mixed me dia, f or e xample , an en velope , then a letter , then an en ve lope, and so on. Load an en v elope in the priority input tra y and load letterhead in the main input tr ay .
EN Printing on both sides of the paper (manual du plexing) 71 Printing on both sides of the paper (manual duplex ing) T o print on both sides of the pap er (man ual duple xing), you m ust run the paper through the printer twice . Y ou can pr int using the media output bin or the straight-t hrough output path .
72 Chapte r 5 Printing tas ks EN Manual duple x using the output bin 1 Mak e sure that the str aight-through output door is closed. 2 Access the printer proper ties . See Printer prop erties (driver) fo r instructions . On the Finishing tab , click Print on Both Sid es , select the Flip Pages Up check bo x, and click OK .
EN Printing on both sides of the paper (manual du plexing) 73 Manual duple x on heavy media or car d stoc k F or hea vy media, such as card stock, use the str aight-through output path. 1 Load the m edia, and open the straight -through output do or . 2 Access the printer proper ties .
74 Chapte r 5 Printing tas ks EN Printing watermarks Y ou can use the watermar k option to print te xt “ un der neath ” (in the bac kground ) of an e xisting documen t. F or e x ample , y ou might want to hav e large gra y letters re ading Draft or Conf idential printed diagonally across the firs t page or all of the pages of a document.
EN Printing multiple pages on a sin gle sheet of paper (N-up printing) 75 Printing m ultiple pages on a single sheet of paper (N-up printing) Y ou can select the number of pa ges that y ou want to print on a single sheet of pap er .
76 Chapte r 5 Printing tas ks EN Printing booklets Y ou can pr int booklets on letter , legal, e x ecutiv e, or A4 paper . 1 Load the pape r , and make sure that the stra ight-through outpu t door is closed. 2 Access the printer proper ties . See Printer prop erties (driver) fo r instructions .
EN Printing booklets 77 5 Place the pages from side one ba ck in the input tr a y . Side one should be f acing down with th e top edge tow ard the p rinter .
78 Chapte r 5 Printing tas ks EN Canceling a print job Y ou can cancel a print job from a software application or a print queue . T o stop the printer immediately , remov e the remaining pap er from the pr int er . After the pr inter stops, use one of the follo wing options .
EN Understanding print quality settings 79 Under standing print quality settings Print quality settings aff ect how light or dark the print is on the page and th e style that the gr aphics are printed. Y ou can also use the print quality settings to optimize the print quality f or a specific media type .
80 Chapte r 5 Printing tas ks EN Using EconoMode (Save T oner) An e xcellent way to e xte nd the life of y our toner c ar tr idge is by using EconoMode . EconoMode uses substantially less ton er than nor mal printing. The pr inted image is much lighter , but it is adequate f or printing drafts or pr oofs.
EN 81 6 Scanning tasks This chapter pro vides inf or mation on th e fo llowing topics: ● Starting a scan ● Scanning to e-ma il ● Editing scanned te xt (Optical Characte r Recognition) ● Storin.
82 Chapter 6 Scanning tasks EN Star ting a scan Y ou can star t the scanning process from the HP LaserJet Director . Note The HP LaserJe t Director is not supp or ted for Microsoft Windows 95. If y ou are using Windows 95, see Acquiring a n image . Windows 1 Place the item into the co pier/scanner media input tr a y .
EN Scanning to e-ma il 83 5 Select whether y ou want to scan all pages at once or scan page-b y-page . If you choose to scan all pages at once , click Scan . The edits are sa v ed and the rest of the pages ar e scanned automatically . The entire document is sent to the de stination.
84 Chapter 6 Scanning tasks EN Using the e-mail feature (Windows 98, 2000, Millennium, NT 4.0) 1 Load the original with the n arrow side f orw ard and the side to be scanned f acing up . 2 Adjust the media guides . 3 Press the Scan button on the scanner .
EN Editing scanned text (Optical Character Recognition) 85 Editing scanned text (Optical Character Recognition) Y ou can use the Edit f eature to edit f axes , letters, ne wspaper clippings , and man y other document s.
86 Chapter 6 Scanning tasks EN 5 The original is scanned, and y our word processing soft w are application launches aut omatically . The scanned image has been optically read and is now read y to edit.
EN Storing scanned text or images 87 Storing scanned te xt or images HP softwa re pro vides direct access to your f ile management system, which means t hat y ou can quic kly store sca nned images in any dire ctor y you choose . Y o u can use HP LaserJet Director or HP LaserJet Documen t Manager to store scanned images .
88 Chapter 6 Scanning tasks EN Acquiring an image Note If you are using Windo ws 95 and want to scan documents, y ou will ha ve to use TW AIN-compliant softw are .
EN Enhancing the scanne d image in HP Document Manager 89 Enhancing the scanned image in HP Document Manager Y ou can use HP LaserJet Document Manager to mak e the f ollowing enhancements to scanned i.
90 Chapter 6 Scanning tasks EN Adding annotations to scanned ima ges Y ou can use HP software to modif y and annotate y our scanned images. Y ou can perf or m any of the f ollowing tasks on y our scan.
EN 91 7 Cop ying tasks This chapter pro vides inf or mation on th e fo llowing topics: ● Understand ing copying fe atures ● Using the Quick Copy feature ● Using HP LaserJet Copier ● Adjusting .
92 Chapter 7 Copyin g ta sks EN Under standing copying f eatures Y o u can use the Quick Cop y f e ature or HP La serJet Copier to mak e copies . Y ou use each method f or diff erent pur poses.
EN Using the Quick Copy feat ur e 93 Quic k Copy settings Y ou can change the def ault Quic k Cop y settings when y our computer is tu rn ed on. Quick Cop y settings rem ain the same for all future Quick Cop y jobs , e ven when y our computer is tur ned off , until you change t he def aults aga in.
94 Chapter 7 Copyin g ta sks EN Using HP LaserJet Copier Y ou can use HP LaserJet Copier to perf or m any of the f ollowing tasks when you cop y your original: ● Print multiple copies of the same do.
EN Using HP LaserJet Copier 95 Windows 9x, 2000, Millennium, and NT 4.0 Access HP LaserJet Copy Plus from the f ollowing locations: ● HP LaserJet Direct or: Click Copy Plus . ● Program Group (Windows only): Clic k Start , Programs , HP LaserJet 1220 , and HP LaserJet Co pier .
96 Chapter 7 Copyin g ta sks EN Adjusting the contrast When you cop y or iginals that have a colored bac kground and te xt that does not stan d out well (contr ast-sensitiv e or iginals), y ou might need to adjus t the contrast. F o r e xample, if you cop y a yello w receipt with light gra y pr int, the te xt might not be legib le.
EN 97 8 Managing the toner car tr idge This chapter pro vides inf or mation on the f ollowing subjects: ● Using HP toner cartrid ges ● Storing toner cartr i dges ● Recycling toner cartridg es .
98 Chapter 8 Managing the toner car tridge EN Using HP toner car tridges HP policy on non-HP toner cartridg es Hewlet t-P ackard Compan y cannot recommen d the use of non-HP toner cartr idges , either ne w , refilled, or remanuf actured. Since the y are not HP products , HP cannot influence the ir design or control their quality .
EN Recycling toner cartridg es 99 Recyc ling toner car tridg es T o reduce landfill waste, He w lett-P ackard has adopted a recycling prog ram f or empty toner car tridges. A p ostage-paid shipping label is inside th e n e w HP LaserJet toner car tridge box.
100 Chapt er 8 Managin g the toner cartridge EN Redistrib uting toner When toner is lo w , f aded or light areas appear on the printed pag e. Y ou might be ab le to temporarily impro v e print quality b y redistributing the toner , which means that y ou might be ab le to finish the current print job bef ore replacing the toner car tr idge.
EN Changing the ton er cartridge 101 Changing the toner car tridge Note Y ou will f eel some resistance when you open the tone r do or . Opening the to ne r door con venientl y lifts the tone r car tridge f or removal. 1 Open the t oner door , and remov e the old toner cartr idge .
102 Chapt er 8 Managin g the toner cartridge EN 4 Pull the tab until all the tape is remov ed from th e car tr idge. Put the tab in the t oner car tridge bo x to return for recycling . 5 Inser t the toner cartr idge in the printer , making sure that the toner car tr idge is in position.
EN 103 9 T roub leshooting the pr inter This chapter pro vides inf or mation on the f ollowing subjects: ● Finding the solut ion ● Improving print quality ● Cleaning the printer ● Clearing pri.
104 Chapter 9 Troubleshoot ing the printer EN Finding the solution Y ou can use this section to find the solution to common printer problems. F or co p ying or scannin g problems, see Finding the solution .
EN Finding the solution 105 Printer light patterns Contr ol panel light message Light status Condition of the printer Action Ready The printer is ready to pr int. No action is necessar y . T o pri nt a configuration page, press and release the Go button on the printer control panel.
106 Chapter 9 Troubleshoot ing the printer EN Door open, media out, no toner car tri dge, or media jam The printer is in an error state that requires operator inter vention or help . Check the f oll owing: ● The tone r door is compl etely closed. ● Media is loaded.
EN Finding the solution 107 Err or messages on the screen Err or messages on the screen Error message Solution Printer not responding/error writing to LPT1 Check the f ollowing: ● The Ready light is on. ● The power cord and par allel or USB cable are correctly connected.
108 Chapter 9 Troubleshoot ing the printer EN Illegal operation/General protection f ault/Spool 32 error A problem with y our computer system resources (memor y or hard disk) occurred in Windows.
EN Finding the solution 109 Common Macintosh Pr oblems Symptom P ossible Cau se Solution Prob lems in the Chooser Printer dr iv er icon does not appear in the Chooser (the LaserWr iter 8 driver is used f or the HP LaserJet 1200 printer). Softw ar e not installe d correctly .
110 Chapter 9 Troubleshoot ing the printer EN Printer name does no t appear in the “ Select a P ostScr ipt Printer ” bo x in the Chooser . Make sure the cab les are connected correctly , th e pr inter is on, and the Ready light is on. Make sure the correct printer driver has been selected in the Chooser .
EN Finding the solution 111 Printing Err ors A print job was not sent to your desired printer . Another printer with the same or similar name ma y hav e received your print job . Check the AppleT al k name of the printer displa yed on the self -te s t page.
112 Chapter 9 Troubleshoot ing the printer EN The HP LaserJet USB printer doe s not ap pear in the Macintosh Chooser after the driver is selected. This problem is caused b y either a software or hardware component. Software troub leshooting ● Check that y o ur Macintosh suppor ts USB.
EN Finding the solution 113 Selecting an Alternate P ostScript Printer Description (PPD) 1 Open the Chooser from t he Apple men u. 2 Click the La serWriter icon. 3 If you are on a networ k with multiple z ones, select the zone in the AppleT alk Zones box where the printe r is loca te d.
114 Chapter 9 Troubleshoot ing the printer EN T r oubleshooting P ostScript (PS) Err or s The f ollowing situations are PS langua ge specific and ma y occur when se ver al p rinter languages are being used.
EN Troubleshooting PostScript (PS) Error s 115 Specific Error s Limit Check Error Print job to o complex. Y ou may need to pri nt y our job at 600 dots per inch, reduce the complexity of the page, or install more memor y . VM Error F ont Error Select unl imited downloadable f onts from printer driver .
116 Chapter 9 Troubleshoot ing the printer EN P aper handling pr oblems P aper handling pr oblems Prob lem Solution Pa p e r j a m ● See Clearing printer media ja ms f or more inf orm ation. ● Make sure that y ou are printing with media that meets specifications.
EN Troubleshooting PostScript (PS) Error s 117 The printe d media does not e xit to the corre ct path Open or close the straight-through output door to reflect the output path that you w ant to use.
118 Chapter 9 Troubleshoot ing the printer EN Printed page is diff erent than what appeared on screen Printed page pr oblems Prob lem Solution Garbled, incor rect, or incomplete te xt The parallel or USB cable might be loose or def ectiv e. T r y the f ollowing: ● Disconnect the cable and reconnect it at both ends.
EN Troubleshooting PostScript (PS) Error s 119 P age f ormat is different than on another printer If you used an older or diff erent pri nter driver (printer software) to create the document or the p .
120 Chapter 9 Troubleshoot ing the printer EN Impr o v ing print quality This sectio n provides inf ormation about identifying and correcting print def ects Light print or fade ● The toner supp ly is low . See Managing the toner cart ridge fo r more inf or mation.
EN Improving print quality 121 V ertical lines ● Make sure that the p rior ity input tray is in place. ● The photosensitiv e dr um inside the to ner car tridge has probab ly been scratc hed. Install a ne w HP toner car tridge. See Changing th e to ne r ca rtr i dg e for instructions.
122 Chapter 9 Troubleshoot ing the printer EN Loose toner ● Clean the insid e of the pr inter . See Cleaning the printer for instructions. ● Chec k the media type and quality . See Printer media specifications f or mo re inf or mation. ● T r y installing a new HP toner cart r idge.
EN Improving print quality 123 P age skew ● Make sure that the me dia is loaded correctly and the media guides are not to o tigh t or too lo ose again st the me dia stac k. See Loading media into the input trays for more inf or mation. ● The input bin might be to o full.
124 Chapter 9 Troubleshoot ing the printer EN T oner scatter outline ● If large amo unts of toner h av e scattered around the characters, the media might be res isting the tone r . (A small amount of toner scatte r is nor mal f or laser printing.) T r y a diff erent media type .
EN Cleaning the printer 12 5 Cleaning the printer During the printing process , paper , toner , and dust par ticles can accumulate inside the prin ter .
126 Chapter 9 Troubleshoot ing the printer EN Cleaning the toner car tridge area Y ou do not need to clean the tone r car tr idge ar ea often. Howe v er , cle aning this area can improv e the quality of your printed sheets .
EN Cleaning the printer 12 7 Cleaning the printer media pat h If y ou are e xperiencing toner sp ecks or dot s on the printouts, clean the printer media path. This pr ocess uses a transparency to remo v e dust and toner fr om the media path. Do not use bond or rough paper .
128 Chapter 9 Troubleshoot ing the printer EN Clearing printer media jams Occasionally , media becomes jammed du ring a pr int job . Some of the causes include the f ollowing: ● The input tr ays a re loaded improperly or too full. See Loading media into the inp ut tray s for more in f or mation.
EN Clearing pr inter media ja ms 129 Remo ving a jammed page CAUTION Media jams might result in loo se toner on the page . I f y ou g et an y toner o n y our clothes, wash them in cold water . Hot water will permanently set the toner into the fabric. 1 Open the t oner door and the straight -through output do or .
130 Chapter 9 Troubleshoot ing the printer EN 4 With both hands , gr asp the side of the media that is most visible (this includes the middle), and caref ully pull it free f rom the pr inter . 5 When you hav e remov e d the jammed media, repla ce the toner car tridge, and close the toner door and the str aight-through out put door .
EN Changing the pi ckup roller 131 Changing the pic k up r oller If the printer regular ly mispicks (no media f eeds through or more than on e sheet f eeds through), you migh t need to change or clean the pic kup roller . See Accessories and ordering information to order a new pickup roller .
132 Chapter 9 Troubleshoot ing the printer EN 5 Gently pull the pic kup roller up and out. 6 P osition the ne w or cleaned part in the slot of the pre vious pickup roller . See Cleaning the pickup roller for instructions. Note Circular and rectangular pegs on each side pre v ent y ou from incorrectly positioning the pic kup roller .
EN Cleaning the pi ckup roller 133 Cleaning the pic kup r oller If y ou want to clea n th e pick up roller rather t han replace it, f ollow the instructions below: Remov e the pic kup roller as described in steps 1 thr ough 5 of Changin g the pickup roller .
134 Chapter 9 Troubleshoot ing the printer EN Changing the printer separation pad Note Bef ore y ou change the separ ation pad, clean the pic kup roller . See Clean ing the pickup roller f or instruct ions . If y our input tr a y f eeds more tha n one page at a time , y ou might need to change the printer separation p ad.
EN Changing the prin ter separation pad 13 5 5 Reach in throug h th e op en in g, push the spring-loaded ba se down with one hand, and pull t he separation pad up with the other ha nd. 6 With one hand, positi on t he new separat i on pad in the slot of the pre vious separ a tion pad (A).
136 Chapter 9 Troubleshoot ing the printer EN.
EN 137 10 T roub leshooting the copier/scanner This chapter pro vides inf or mation on the f ollowing subjects: ● Finding the solut ion ● Improving copy/scan quality ● Cleaning the copier/ scann.
138 Chapter 10 Trouble sh ooting the copier/ scanner EN Finding the solution Y ou can use this section to find the solution to common copier/scanner p roblems .
EN Finding the solution 139 The scanner did nothing Solution Description Is the scanner correctly connected an d latched to the printer? The scanner must be connected and the cable m ust be attached. Se e the Getting Started Guide f or attachment instr uctions.
140 Chapter 10 Trouble sh ooting the copier/ scanner EN Do you have oth er d e vi ce s running on your computer? The HP LaserJet 122 0 Print • Copy • Scan might no t share a USB or parallel por t.
EN Finding the solution 141 No pre view appeared on the screen Solution Description Are you currently copy ing or printing? W ait for the copy or print job to complete bef ore trying to scan.
142 Chapter 10 Trouble sh ooting the copier/ scanner EN Scanned image is of poor quality Solution Description Is the original a second generation ph oto or picture? Reprinted photo graphs, such as tho.
EN Finding the solution 143 Do graphics appear different from the original? The graphics settings might not be suitab le for the type of scan job that you are perf or ming. T r y changing the graphics settings. Access these settings through the printer proper tie s (driver).
144 Chapter 10 Trouble sh ooting the copier/ scanner EN P ar t of the image did not scan or text is missing Solution Description Was the original loaded correctly? Make sure that y ou loaded the or iginal correctly . See Loading originals in the copie r/scanner f or instructions.
EN Finding the solution 145 The te xt cannot be edited Solution Description Have you specified either HP LaserJet Director or HP LaserJet Document Manager to Edit text (OCR)? T e xt remains as a single image until the Opti cal Character Recognition (OCR) ap plication conv e r ts the single image into te xt that y ou can edit.
146 Chapter 10 Trouble sh ooting the copier/ scanner EN The scan takes too long Solution Description Do you have yo ur re so lution and grayscale set too high? If you set the resolution and gra yscale too high, the scan job takes longer and results in larger files .
EN Finding the solution 147 Err or messages appear on the screen Solution Description Unable to activate TWAIN source ● If you are acquiring an image from another device, such as a digital camera or another sca nner , make sure that the other de vice is TW AIN complian t.
148 Chapter 10 Trouble sh ooting the copier/ scanner EN No cop y came out of the printer or the scanner did nothing Solution Description Is media loaded in the input tray? Load media in the pr inter . See Loading media into the inpu t trays f or more inf or mation.
EN Finding the solution 149 Copies are blank, missing ima ges, or faded Solution Description Are you making a Quick Copy when you sh ould be using HP LaserJet Copier? The Quick Cop y settings might not produ ce good results f or the type of cop y job you are at tempting.
150 Chapter 10 Trouble sh ooting the copier/ scanner EN Impr o v ing copy/scan quality This section provides inf or mation on the f ollowing topics: ● Preventing problems ● Identifying and corr ec.
EN Improving copy/scan quality 151 Identifying and correcting cop y/scan defects V ertical white stripes ● The media might not meet Hewl ett-P ackard ’ s media specifications (f or ex ample, the media is too moist or too rough). See Printer media specifications f o r more inf or mation.
152 Chapter 10 Trouble sh ooting the copier/ scanner EN Unwanted lines ● Make sure that the prior ity inp ut tra y is in place. ● Ink, glue , correction fluid , or an unwa nt ed substance might be on the scanner sensor . T r y cleaning the copier/scanner .
EN Improving copy/scan quality 153 T oner scatter outline ● If large amo unts of toner a re scattered around the characters, the media might be res isting the tone r . (A small amount of toner scatte r is nor mal f or laser printing.) T r y a diff erent media type .
154 Chapter 10 Trouble sh ooting the copier/ scanner EN P aper handling pr oblems P aper handling pr oblems Prob lem Solution Pa p e r j a m ● See Clearing copier/scanner j ams f or more inf or mation. ● Make sure that y ou are scanning with media that meets specifications.
EN Cleaning the copie r/ scanner 155 Cleaning the copier/scanner Y ou might need to clean the copier/scanner after sca nning or copying items that ha v e ink that smudges or that ha ve e xcessive d ir t or dust. 1 Unplug the printer to turn the pow er off , and wait f or the scanner to cool.
156 Chapter 10 Trouble sh ooting the copier/ scanner EN Clearing copier/scanner jams Occasionally , media becomes jammed during a scan or cop y job . Some of the causes include th e f o llowing: ● The input tr a ys are lo ade d improperly . See Loading originals in the copier/scanner f or instructions.
EN Clearing copier/scanne r jams 157 Clearing jams 1 Open the st raight-thro ugh output door , and press the d oor release bu tton to open the scanner door . 2 Find and gr asp the original from the straight -through output do or or copier/scanner door , whichev er side sticks out fur ther .
158 Chapter 10 Trouble sh ooting the copier/ scanner EN Replacing the copier/scanner separation pad If your copier/scann er input tra y feeds more than one page at a time , y o u might need to cha nge the copier /scanner separation pad. R ecurrin g problems indicate that th e copier/scanne r separat ion pad is worn.
EN Removing the copie r/scanner 159 Remo ving the copier/scanner T o remov e the copier/scanner from the printer , f ollow the instr uctions below: CAUTION If y ou remov e the copier/scanner bef ore y ou unplug the printer , yo u might damage your pr inter and sc anner .
160 Chapter 10 Trouble sh ooting the copier/ scanner EN 5 Replace the left side panel. See Closing the left side panel for instructions. 6 Replace the copier/sca nner access panel.
EN Closing the left sid e pan el 161 Closing the left side panel T o close the left side pane l, attach it at t he front of the printer fir st. There are tw o hinges that hold t he front of the panel in place . Then s wing the panel in until it clicks into place.
162 Chapter 10 Trouble sh ooting the copier/ scanner EN.
EN 163 11 T roub leshooting the pr int ser v er This chapter pro vides inf or mation on the f ollowing subjects: ● Finding the solut ion ● Understand ing the print serve r ’ s light patter ns .
164 Chapter 11 Troubleshoot ing the print server EN Finding the solution Y ou can use this section to find the solution to common print ser v er prob lems.
EN Finding the solution 165 HP JetDirect 175X configuration page The f ollo wing is an e xample of a typical HP JetDirect 175X configur at ion page. _______________ General Information _______________.
166 Chapter 11 Troubleshoot ing the print server EN Under standing the print server ’ s light patterns LED light patterns LED Behavior Meaning Status Off The print se r v er is not receiving power . Slow b link (green) A fault occurred during the self-test or operation.
EN Using a print server co nf iguration page 16 7 Using a print server configuration page The inf or mation on the print ser ver config uration page re veals the status of your network and the HP JetDirect 175X print ser v er . If you can print a configuration page , y our hardwar e is working correctly .
168 Chapter 11 Troubleshoot ing the print server EN P age sections and messag es Section Description General HP JetDirect information Provides general pr in t ser ver status and identification inf or mation. USB port information Provides the USB printer class descr iptors f or the de vice that is connected to the por t.
EN Understanding t he print server configu ration page 16 9 General HP JetDirect inf ormation Message Descripti on Status The current state of the pri nt ser ver : I/O Card Ready: The print ser ver has successfully co nnected to the network and is waiting f or data.
170 Chapter 11 Troubleshoot ing the print server EN Auto Negotiation Specifies if IEEE 802.3u Autonegotiation on the 10/100TX por t is enabled (on) or disabled (off): On: The pr int server tr ies to automatically configure itself onto the network at the proper speed (1 0 or 100 Mbps) and mode (half or full duple x).
EN Understanding t he print server configu ration page 17 1 USB por t inf ormation Message Descripti on Device Name The name of the attach ed USB pr inting device . The manuf acturer supplies this name. Manufacturer The manuf acturer of th e attached printing device .
172 Chapter 11 Troubleshoot ing the print server EN Netw ork statistics Message Descripti on Total Packets Received The total number of frames (pac kets) that the pr i nt server received without error . This includes broadcasts, m ulticast pack ets, and pac kets specifically addressed to the print ser ver .
EN Understanding t he print server configu ration page 17 3 TCP/IP pr otocol inf ormation Message Descripti on Status The current TCP status: Ready: The pr int ser v er is waiting f or data ov er TCP/IP .
174 Chapter 11 Troubleshoot ing the print server EN Config By Specifies how the print ser ver obtained its IP configuration: BOOTP: A utomatic config ur ation via a BOO TP ser v er . BOOTP/TFTP: Automatic configuration via a BOO TP ser v er and TFTP configuration file.
EN Understanding t he print server configu ration page 17 5 Domain Name The Domain Name System (DNS) name of the domain where the print ser ver resides (f or e xample, suppor t.company .com). It is not the fully qualified DNS name beca use the host printer name is not include d (f or e xample , printer1.
176 Chapter 11 Troubleshoot ing the print server EN Web JetAdmi n URL If HP W eb JetAdmin finds the print ser ver on the network, the URL of the host system used f or HP W eb JetAdmin ser vices displays . The URL is limited to two lines and might be truncated.
EN Understanding t he print server configu ration page 17 7 IPX/SPX pr otocol inf ormation Message Descripti on Status The current IPX/SPX protocol status: Ready: The pr int ser v er is waiting for data o ver IPX/SPX. Disabled: IPX/SPX was manually disab led.
178 Chapter 11 Troubleshoot ing the print server EN Network XXXXXX XXXXXX XXXXXX XXXXXX The first column, Network , specifies the n etwork number associated with a protocol frame type used f or communication between a ser ver and the pr int ser ver . Unknown: The pr int ser ver is still tr yin g to deter mine which network number to use.
EN Understanding t he print server configu ration page 17 9 AppleT alk protocol inf ormation Message Descripti on Status The current AppleT alk configuration status: Ready: The pr int ser v er is waiting f or data. Disabled: AppleT alk was manually disabled.
180 Chapter 11 Troubleshoot ing the print server EN Err or messages Error Code and Message Description 02 LAN ERROR – INTERNAL LOOPBA CK During a self-test, the pr int ser v er detected an inter nal loopback test error . The pr int ser v er might be faulty .
EN Understanding t he print server configu ration page 18 1 0D LAN ERROR – TRANSMITTER OFF There might be a problem with y our network cabling or the print ser ver .
182 Chapter 11 Troubleshoot ing the print server EN 42 INV ALID IP ADDRESS The IP address specified f or the print ser ver (through BOO TP) is an inv ali d IP address f or specifying a single node.
EN Understanding t he print server configu ration page 18 3 4D CF ERR – ACCESS LIST EXCEEDED The TFTP configuration file specified too many access list entr ies usin g the “ allow: ” ke yword.
184 Chapter 11 Troubleshoot ing the print server EN 57 UNABLE T O CONNECT DHCP SVR The print ser ver receiv ed IP parameters from a DHCP server , but comm unication with the DHCP ser ver has been lost.
EN Verifying your hardwar e 185 V erifying y our har dware Y o ur prin t ser ver might not work if the pr inter , pr int ser ver , or connections are no t functioning prop erly . The printer Y ou can print a printer configuration page to v erify that the p rinter is prin ting correctly .
186 Chapter 11 Troubleshoot ing the print server EN V erify printing when attached to a computer CAUTION Hewlett-P ackard recomm e nd s th at only ne twor k administrators troub leshoot configura t ions problems with th e HP JetDirect print ser ver .
EN 187 12 Ser vice and suppor t This chapter pro vides inf or mation on th e fo llowing topics: ● Availability ● Hardware service ● Extended warranty ● Guidelines for repackin g the printer .
188 Chapter 12 Service and support EN A vailability Hewlett-P ackard provides a v ar iety of ser vice and su pp or t options around the world. The av ailability of these programs v aries depending upon y ou r location.
EN Guidelines for repacking the printe r 189 Guidelines f o r repac king the printer Use the f ollo wing g uidelines when repac king the printer : ● If possib le, include print samples and 5 t o 10 sheets of paper or other media t hat did not print correctly .
190 Chapter 12 Service and support EN Service information f orm Service information f orm Who is returning the e quipment? Date: P erson to contact: Phone: Alternate contact: Phone: Retur n shipping a.
EN Hewlett-Packard Support 191 Hewlett-P ackar d Suppor t Thank y ou f or y our purchase . Along with y our product, you receiv e a v ariety of suppor t services from He wle tt-P ackard an d our suppor t par tners that ar e designed to giv e you the results you need, quic kly and prof essionally .
192 Chapter 12 Service and support EN Eur opean Customer Suppor t Center language and in-country options available Open Monda y through F riday 8:30 to 18 :00 CET Hewlet t-P ackard pro vides a free t elephone suppor t service during the warranty period.
EN Hewlett-P ackard Supp ort 193 In-country/ region suppor t numbers If you require s uppor t aft er your warranty has expired, addit ional product repair se r vices, or if your countr y/reg ion is no t listed below , see Wor ldwide co untry/regi on sa les and ser vice o ffices .
194 Chapter 12 Service and support EN South Africa (outside RSA) 27-11 258 9 301 T aiwan (8 86) (02) 2717-0055 Thailand 66 (2) 66 1- 4 00 0 T ur ke y (90) (212) 221 6969 Ukraine 7 (380-44) 490- 3520 U.
EN Hewlett-Packard Support 195 Online services F or 24-hour access to in f o rm ation ov er y o ur modem, we suggest the f ollowing services. W orld Wide W eb URL Y ou can obtain printer dr iv ers, updated HP printer softw are , and product and suppor t inf or mation from the f ollowing URLs : in the U .
196 Chapte r 12 Servic e and supp ort EN Obtaining softwar e ut il ities and electr onic inf orm ation Y ou can ob tain pr inter dr ivers from the following loc ations. U .S. and Canada Phone: (805) 257-55 65 Mail: Hewlett-P ackard Co . P .O . Bo x 1754 Gree le y , CO 806 32 U.
EN Hewlett-P ackard Supp ort 197 Hewlett-P ac kar d Suppor t Assistant compact disc This sup por t to ol offers a compr ehensive online i nf or mation system designed to provide t echnica l and pro duct informat ion about HP p roducts. T o s ubscr ibe to thi s quar te rly ser vice in the U .
198 Chapte r 12 Servic e and supp ort EN F rance 0 800-90590 0 Ger many 0130-8 10061 Hong K ong S AR (852) 2506- 2422 Hung ary (36) (1 ) 252-4647 India +91 (0) 11 682 6031 Indo nesia +62 (0) 21 352 20.
EN Worldwide country /region sal es and ser vice offic es 199 W orldwide countr y/region sales and service offices Before calling a Hewlett-Pac kard Sa les and Ser v ice office, make sure tha t you contact th e appropr iate Cus tomer Supp or t Cen ter number listed in Hewlett -Packard Su pport .
200 Chapte r 12 Servic e and supp ort EN Bra zil Hewlett-P ackard Brasil SA R. Aruan a 125 T a mbore - Ba rueri - SP 06460-010 Phone: (0xx11) 829-6612 F ax : (0xx11) 829-0018 Canada Hewlett-Packard (Canada) Lt d.
EN Worldwide c ountry/re gion sales and service offices 20 1 Germany Hewlett-P ac kard GmbH Herrenberger S traße 130 71034 Böblingen Germany Presales Direct Customer Center Phone: (49) (0) 180 532-6.
202 Chapte r 12 Servic e and supp ort EN Kore a Hewlett-P ac kard K orea, Ltd. 25-1223-6, Y oido-dong, Y oungdeungpo-gu Seoul 150-724, K ore a Phone: (82 02) 2199-0114 F ax : (82) (2) 784-7084 Hardwar.
EN Worldwide c ountry/re gion sales and service offices 20 3 Roma nia Hewlett-P ac kard Romania SRL Boulev ard Carol I 34-36 NBC Moder n, 10th floor Bucharest Phone: (40) (1) 205-33-00 F ax : (40) (1).
204 Chapte r 12 Servic e and supp ort EN Turkey Hewlett-P ackard Company Bi lg is a yar V e ölçü m Sis temler i AS 19 Mayis Caddesi Nova Baran Plaza Kat: 12 80220 Sisli-Istanbul Phone: (90) (212) 224-5925 F ax : (90) (212) 224-5939 Ukr ain e Hewlett-P ac kard T rading S.
EN 205 A Pr inter specifications This chapter pro vides inf or mation on th e fo llowing topics: ● Specifications ● FCC compliance ● Environmental Produ ct Stewardship Program ● Material s afe.
206 Appendix A P rinter specifications EN Specifications Printer specifica tions En v ironmental specificat ions Operating environment Printer plugged into an AC outlet: ● T emperature: 10° C to 32.
EN Specifications 207 Phys ical specificati ons Dimensions ● Width: 4 15 mm (16.3 in.) ● Depth: 486 mm (19.1 in.) ● Height: 253 mm (10. 0 i n. ) W eight (car tridge installed) 7.
208 Appendix A P rinter specifications EN Duty cycle ● 10,000 single-sided pages per month (maxi mum) ● 1,000 single-sided pages per month (av er age) PCL Le vel 5e and 6 P ostScr ipt Lev el 2 Memor y specifica tions DIMMs 100 pin, 66 MHz minimum speed P or t a va ilability USB 2.
EN FCC compliance 209 FCC compliance This equipment ha s been tested and f ound to comply with the limits f or a Class B digital device , pursuant to P ar t 15 of the FCC rules. Thes e limits are desig ned to provide reasona ble protection against har mful interf erence in a residential installation.
210 Appendix A P rinter specifications EN En vironmental Pr oduct Stewar dship Pr ogram Pr otecting the En vir onment Hewlett-P ac kard Compan y is committed to providing quality products in an en vironmentally soun d manner . This product has been designed with se ver al attribut es to minimize the imp act on our environment .
EN Environ mental Prod uct Stewar dship Progr am 211 Plastics Plastic par t s ov er 25 grams are marked acco rding to inter natio nal stand ards that en hance the ability to identify plastic s f or recyc ling pur po ses a t the end of the produ ct’ s li f e.
212 Appendix A P rinter specifications EN Paper This printer is suited f or the use of recycled papers when the paper meets t he g uidelines in the Guideline f or Paper and Other Print Media . See Accessories and o rdering information for ordering inf orm ation.
EN Regulatory statements 213 Regulatory statements Dec laration of Conf ormity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-P ackard Company Manufacturer's Address:.
214 Appendix A P rinter specifications EN Laser safety statement The Center f or De vices and Radiological Heal th (CDRH) of the U .S. F ood and Drug Administration has im plemented regula tions f or laser products man u f actured since Au gust 1, 1976.
EN Regulatory statements 215 Laser statement f or Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1200 -laserkirjoitin on k ä ytt ä j ä n kannalta tur vallinen luokan 1 laserlaite . Nor maalissa k ä yt ö ss ä kirjo ittimen suojak otelointi est ää lasers ä teen p ää syn laitteen ulkopuolelle .
216 Appendix A P rinter specifications EN.
EN 217 B Pr inter and copier/scanner specifications This chapter pro vides inf or mation on th e fo llowing topics: ● Specifications ● FCC compliance ● Environmental Produ ct Stewardship Program.
218 Appendix B Printer and copier/scanner specifications EN Specifications HP LaserJet 1220 Print• Copy•Scan spec ifications En v ironmental specificat ions Operating environment Printer plugged into an AC outlet: ● T emperature: 10° C to 32.5° C (50° F to 90.
EN Specifications 219 Phys ical specificati ons Dimensions ● Width: 4 15 mm (16.3 in.) ● Depth: 486 mm (19.1 in.) ● Height: 416 mm (16. 4 i n. ) W eight (including scanner module and toner car tridge installed) 8.
220 Appendix B Printer and copier/scanner specifications EN Duty cycle ● 10,000 single-sided pages per month (maxi mum) ● 1,000 single-sided pages per month (av er age) Memor y specifica tions DIMMs 100 pin, 66 MHz minimum speed. P or t a va ilability USB 2.
EN FCC compliance 221 FCC compliance This equipment ha s been tested and f ound to comply with the limits f o r a Class B digit al de vice, pursuant to P ar t 15 of the FCC rules. Thes e limits are desig ned to provide reasona ble protection against har mful interf erence in a residential installation.
222 Appendix B Printer and copier/scanner specifications EN En vironmental Pr oduct Stewar dship Pr ogram Pr otecting the en vir onment Hewlett-P ac kard Compan y is committed to providing quality products in an en vironmentally sound manner .
EN Regulatory statements 223 Regulatory statements Declaration of Conf ormity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-P ackard Company Manufacturer ’ s Address: 1.
224 Appendix B Printer and copier/scanner specifications EN Laser safety statement The Center f or De vices and Radiological Heal th (CDRH) of the U .S. F ood and Drug Administration has im plemented regula tions f or laser products man u f actured since Au gust 1, 1976.
EN Regulatory statements 225 Laser statement f or Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1200 -laserkirjoitin on k ä ytt ä j ä n kannalta tur vallinen luokan 1 laserlaite . Nor maalissa k ä yt ö ss ä kirjo ittimen suojak otelointi est ää lasers ä teen p ää syn laitteen ulkopuolelle .
226 Appendix B Printer and copier/scanner specifications EN.
EN 227 C Pr int ser v er specifications This chapter pro vides inf or mation on th e fo llowing topics: ● Specifications ● FCC compliance ● European commun ity ● Regulatory statements.
228 Appendix C Print server specifications EN Specifications HP JetDirect 175X pr int server specificat ions Supported networks Network ● Suppor ts Ether net or IEEE 802.3 T ype 10Base-T and 100Base-T networks using unshield ed twisted-pair cable and RJ-45 connectors.
EN Specifications 229 Electrical sp ecifications P ower requirements ● Input voltage • 175X – 13 vDC • P ower module – (see Power modul e chart ) ● Nominal output voltage • 175X – N/A • P ower module – 13 vDC ● Input current • 175X – 140 ma @ 13 V • P ower module – 0.
230 Appendix C Print server specifications EN Phys ical specificati ons Dimensions With clip attached ● Width: 92 mm (3.6 in.) ● Height: 36 mm (1.4 in.) ● Length: 129 mm (5.1 in.) ● Width: 97 mm (3.8 in.) ● Height: 45 mm (1.8 in.) ● Length: 129 mm (5.
EN FCC compliance 231 FCC compliance This equipment ha s been tested and f ound to comply with the limits f or a Class A digital de vice, pursua nt to P ar t 15 of the FCC rules. Thes e limits are desig ned to provide reasona ble protection against inte rf erence whe n the equipmen t is operated in a commercial en vironment.
232 Appendix C Print server specifications EN Regulatory statements Dec laration of Conf ormity The f ollowing Declar ation of Conformity complies with ISO/IEC Guide 22 and EN45014. It identifie s the product, man uf acturer ’ s name and address , and applicab le specifications recogniz ed in the European com munity .
EN Regulatory statements 233 Dec laration of Conf ormity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-P ackard Company Manufacturer's Address: 8000 F oothills Blvd.
234 Appendix C Print server specifications EN Canada DOC regulations This equipment complies with Canadian EMC Class A requirements . Japan VCCI Class 1 regulations K orean EMI statement T aiwan Class.
EN Regulatory statements 235 Chinese safety statement.
236 Appendix C Print server specifications EN.
EN 237 D Media specifications This chapter pro vides inf or mation on th e fo llowing topics: ● Printer media specifications ● Supported med ia size s (p rin te r) ● Guidelines for using media.
238 Appendix D Media specifications EN Printer media specifications HP LaserJet printers produce e xcellent print quality . The pr inter accepts a v ariety of media, such as cut-sheet paper (includi ng recycled paper), en velopes , labels , transparencies , v e llum, and custom-siz ed paper .
EN Supported media size s (pr inter) 239 Suppor ted media sizes (printer) The follo wing are the suppor te d media sizes: ● Minimum: 76 x 127 mm (3 x 5 in.) ● Maximum: 216 x 356 mm (8.5 x 14 in.) Guidelines f o r using media Pa p e r F or best resu lts, use con vention al 20 lb (75 g/m 2 ) paper .
240 Appendix D Media specifications EN Note Do not use letterhead t hat is printed with low-temper ature inks, such as those used in some types of ther mogr aph y . Do not use raised lett erhead. The printer uses heat and pressure to fuse toner to the paper .
EN Guidelines for using media 241 Labels Label construction When selecting labels, consider the quality of the f ollowing components: ● Adhesives: The ad hesiv e mat erial should be stab le at 200 ° C (392 ° F), the printer ’ s maximum te mperature .
242 Appendix D Media specifications EN En velopes En velope construction Env elope constr uction is critical. Env elope fold lines can v ar y consider ab ly , not only betw een manuf acturers, but also within a bo x from the same manuf acturer . Successful printing on en ve lopes depends upon the quality of the env elopes.
EN Guidelines for using media 243 En velope storage Proper stor age of en velo pes contributes to go od print quality . Y ou should stor e env elope s flat. If air is trapped in an env elope, creating an a ir bub ble , the en velop e might wrinkle during printing.
244 Appendix D Media specifications EN.
EN 245 E Memor y (DIMM) This chapter pro vides inf or mation on th e fo llowing topics: ● Installing a DIMM (memory) ● Testing the DIMM installation ● Removing a DIMM.
246 Appendix E Memory (DIMM) EN Installing a DIMM (memory) If y ou add memory (RAM only) to the HP LaserJet 1200, you can pr int more comple x print jobs. T o install a D IMM, f ollow the instr uctions below: CAUTION Handling a DIMM chip (memor y) without wearing a grounde d, antistatic de vice might damage the DIMM chip .
EN Installing a DIMM (me mory) 247 4 P osition the DIMM ch ip in front of the slot located inside the I/O door . The gold contacts sho uld be pointing tow ard the pr inter and the cu tou ts should be at the top an d bo tt om . 5 Carefully press the DIMM chip into the slot, ma king sure that it is straight and all the wa y in (A).
248 Appendix E Memory (DIMM) EN T esting the DIMM installation T o test the DIMM installat i on, print a configuration pa ge and chec k the Memor y A vailab le specified on the p age . See Printing a configuratio n pa g e f o r more information. If the DIMM installation was unsuccessful, see Printer light patterns f or DIMM troublesho oting steps.
EN Removing a DIMM 249 Remo ving a DIMM T o remov e a DIMM, follo w the instructions below: CAUTION Handling a DIMM chip (memor y) without wearing a grounde d, antistatic de vice might damage the DIMM chip . 1 T ur n off the po wer s witch (220v models only), and un plu g the printer .
250 Appendix E Memory (DIMM) EN.
EN 251 F W arranty and licensing This chapter pro vides inf or mation on th e fo llowing topics: ● Hewlett-Packard software licen se agreement ● Hewlett-Packard limited warranty statement ● Limi.
252 Appendix F Warranty and licensing EN Hewlett-P ackar d software license agreement A TTENTION : USE OF THE SOFTW ARE IS SUBJECT TO THE HP SOFTW ARE LICENSE TERMS SET FOR TH BELO W . USING THE SOFTW ARE INDIC A TES Y OUR ACCEPT ANCE OF THESE LICENSE TERMS.
EN Hewlett-Packard software license agreement 25 3 T er mination . HP ma y ter minate y our license upon not ice f or f ailure to com ply with any of these License T er ms. Upon termination, you must immediately dest roy the Software , together with all copies , adaptations , and merged por tions in an y f orm.
254 Appendix F Warranty and licensing EN Hewlett-P ackar d limited warranty statement 1. HP warrant s to y ou, the end- user customer , that HP hardware , accessories, and supplies, will be free from def ects in mater ials and workmanship after the date of purchase, f or the period specified abov e.
EN Hewlett-Pack ard limited w arranty stateme nt 255 7. T O THE EX TENT ALLO WED BY LOCAL LA W , TH E REMEDIES IN THIS W ARRANTY ST A TEMENT ARE Y OUR SOLE AND EXCLUSIVE REMEDIES.
256 Appendix F Warranty and licensing EN Limited warranty f o r toner car tridge life Note The f ollowing w arranty applies to the toner car tridge that came with this print er . HP toner car tridges are war ranted to be fr ee from def ects in materials and workmanship until the HP toner is depleted.
EN Limited warr anty for tone r cartridge life 257 How does State, Province, or Country Law app ly? This limited w arran ty giv es y ou sp ecific legal rights, and y ou may also hav e other r ights which v ar y from s tate to state, province to province , or countr y to countr y .
258 Appendix F Warranty and licensing EN.
EN 259 G Accessor ies and order ing inf or mation Y ou can increase the printer ’ s capabilities with optional accessories and supplies. Use accessories and supplies specifically designed f or the HP LaserJet 1200 Printer and the HP LaserJet 1200 Print • Cop y • Scan to ensure op timum perf or mance.
260 Appendix G Accessories and ordering information EN Cables and interface accessories P arallel cab les Method of connectivity from printer to computer . ● 2 meter IEEE-1284 cab le ● 3 meter IEEE-1284 cab le C2950A C2951A USB cable Method of connectivity from p rinter to computer .
EN 261 Supplement ar y documentation Guidelines for Paper and Other Print Media A guide to using paper and othe r print media with HP Lase rJet printers. 5963-7863 Replacement par ts P aper pic kup roller Used to pick the paper from the paper input tra y and adv ance it through the pr inter .
262 Appen dix G Acce ssorie s and order ing infor mation EN P ower module cha r t Not e If two par ts are li sted f or one country/region, y ou can use eithe r par t regardl ess of the output rat ing.
EN 263 H Scanner resolution and color This chapter pro vides inf or mation on th e fo llowing topics: ● Overview ● Resolution and color guidelines ● Resolution ● Color.
264 Appendix H Scanner resolution and colo r EN Overview If y o u a re printing a scan ned imag e o r co p ying an image and the quality is not as y ou e xpected, y ou might ha ve se lected a resolution or color setti ng in the copier/scanner softw are that does not match y our needs.
EN Resolution and color guidelines 265 Resolution and color guidelines Intended use f or scan Recommended resolution se tt in g Recommended color settings F ax 150 dpi ● Blac k and White E-mail 15 0.
266 Appendix H Scanner resolution and colo r EN Resolution Genera lly , the ideal scanning resoluti on is 150 dots per inch (dpi). Changing the siz e of the image after y ou ha v e scanned it aff ects the resolution. The ref ore, bef ore you se t the scanner resolution, deter m ine what the final image size will be.
EN Color 267 Color Y ou can set the color v alues when cop ying or scanning to the f ollowing settings. Setting Recommended use Where y ou set the color value Best Color Photog raph High quality color and blac k and white photographs or when printing on spec ialty photo pa per .
268 Appendix H Scanner resolution and colo r EN.
EN Index 26 9 Inde x A Access List host access control list 175 Accessories and order ing information 259 par t numbers 259 Acquire an image 88 Appl eT alk Name 179 Network number 1 79 Node number 179.
270 Index EN Default settings print quality 79 printer proper ties (dr iver) 23 Quick Copy 93 DHCP 174 enabling or disabl ing 59 UNIX systems 54 using 54 Windows servers 55 DHCP NAK 183 DHCP Ser v er .
EN Index 27 1 Installation printer 11, 43 scanner 27 INV ALID GA TEW A Y ADDRESS 182 IP ADDRESS 182 SER VER ADDRESS 182 SUBNET MASK 182 SYSLOG ADDRESS 182 TRAP DEST ADDRESS 182 IP configuration inf or.
272 Index EN Online help , accessing 41 OUT OF BUFFERS 181 P P ACKETS TRANSMITTED 172 P aper choosing 20, 237 loading Copier/Scanner 34 printer 21 specifications printer 238 – 243 suppor ted sizes a.
EN Index 27 3 renaming the printer 113 Resolution 266 guidelines 265 S Sales office locations 199 Sales and ser vice offices 199 Sav e toner EconoMode 80 Scan/copy quality troubleshooting 150 – 152 .
274 Index EN T roubleshooting configuration page error messages 1 80 Copier/Scanner finding the solution 138 Macintosh printing p roblems 109 pickup roller 131, 133 print quality 123 printer 103 error.
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hp La serJe t 1200 ser ie s pr oducts c o p y r i g h t © 2002 He wlett-P ack ard Co mpan y ww w .hp .com/support/lj1200 ww w .hp .com/support/lj12 20.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté HP (Hewlett-Packard) 1200 series c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du HP (Hewlett-Packard) 1200 series - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation HP (Hewlett-Packard) 1200 series, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le HP (Hewlett-Packard) 1200 series va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le HP (Hewlett-Packard) 1200 series, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du HP (Hewlett-Packard) 1200 series.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le HP (Hewlett-Packard) 1200 series. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei HP (Hewlett-Packard) 1200 series ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
