Manuel d'utilisation / d'entretien du produit DZMV380A du fabricant Hitachi
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English 1 QR34962 Instruction Manual DZ-MV 350A DZ-MV 380A HIT ACHI AMERICA, L TD. HOME ELECTRONICS DIV ISION 1855 Dorn och Court San Die go, C A 92 154 -7225 T el. 1 -800-HIT ACHI (1-800-448 -2244) HIT ACHI CANADA L TD. DIGIT AL MEDIA DIVISION 6740 Ca mpo bello Road Missis sauga , Ont ar io L5N 2L8 CANADA T el.
English 2 QR34962 Import ant In formation For Y our Safety The powe r switch turns the DVD vid eo camera /recorder on and off, leavin g the date/time f eature unaffe cted. If the came ra/ reco rde r is to be lef t unatt end ed for a long pe riod of t ime, tu rn it off .
3 English QR34962 Microsoft ® , Window s ® , W in dows ® 98, W ind ows ® 98 Second E dition, W indo ws ® Me, W indows ® 2000 Professional , and Windows ® XP are register ed trademarks of Micr o s oft Cor pora tio n. Inte l ® , Pentium ® Pr ocessor , and Celeron ® Pro cessor are r egister ed tr ademarks of Intel Corporati on.
4 English QR34962 IMPORT ANT SAFEGUARDS In a ddition to the c areful at tention devo ted t o qual ity s tandards in the manufa cture of your video produ ct, saf ety is a major factor in t he design of ev ery instrument. But, sa fety is y our responsibility too .
5 English QR34962 11 An appli ance and c art combin ation should be mov ed with care. Quic k stops, excessive force, a nd uneve n surfaces m ay caus e the appl iance and cart com bination to ove rturn.
6 English QR34962 Cautions When Usi ng Handle the li quid cryst al display (LCD) w ith care: • The LC D is a very de licate dis play device: Do not press its surfa ce with force, hit it or pric k it with a sh arp object . • If you push the LC D surface, uneven ness in displ ay may occur .
7 English QR34962 Heat on sur face of produ ct: • The surfac e of the DVD video camera/reco rder will be sl ightly warm, but thi s does not indicate a fault.
8 English QR34962 Be careful of moisture condensation : • When you move the DVD video camera/r ecord er between places where the differ ence i n temperatures is great - such as ente ring a lod ge fr.
9 English QR34962 Cautions When Storing Do not leave the DVD video camera/re corder in a p lace where the t emperature i s very high for a long period of time : • The temperatur e inside a clo sed vehicle or t runk can become very h igh in a hot seaso n.
10 English QR34962 Read This First T o guide you, we've included following s ix chapters. • The secti on on “Setups” ex plains how to set up the DVD video ca mera/r ecord er , battery , and s et the date/ time.
11 English QR34962 Intr oduct ion ● Y ou can reco rd even durin g playback Unlike tape devi ces, you do not need to search f or the rec ording s tart position o r locate the beginni ng of blank port ion. Y o u c an st ar t re c ord in g d u rin g pl ay ba ck : Ne w reco rd in g w il l no t ov e rw ri te an y pre v iou s ly rec ord e d d at a.
12 English QR34962 ● Y ou can easily edit sce nes, which is quite difficul t with ta pe Using this DVD video camera/r ecorder , you can collect scen es of your child, fo r example, on play list of Disc Nav igation function and create an origina l movie: Then simply pl ay back the play l ist and dub it on VCR.
English 13 QR34962 T able of Con tents Importa nt Informatio n ... ....... ...... .... ....... .... ...... .... 2 For Y our Safety ...... ...... ....... .... ...... .... ....... ...... .... 2 Precauti ons ........ ...... .... ....... ...... .... .....
English 14 QR34962 REPLACING DIS C IN ROUND DVD HO LDER ..... 76 WHEN THE HINGE OF ROUND DVD HO LDER COMES OFF ..... .......... ................ .......... ............. 76 DISC CLEA NING.. .......... ................ .......... ............. 76 Playback on DVD Video Recorder/Player .
English 15 QR34962 Others ...... ....... .... ...... .... ....... ...... .... ....... .... ...... 130 DISPLAYING MOVIES OR STIL LS INDEPENDENTLY ( CATEGORY) ............... .....1 30 PLAYING BACK SCENES REPEATEDLY (REPEAT P LAY) ..... .......... .....
16 English QR34962 Checking Pr ovided Ac cessories Make sure that you hav e all the following access ories in package: Battery (mo del DZ-BP14S): Port able p ower supp ly fo r thi s DVD vi deo camera/reco rder .
17 English QR34962 Names of P arts 1 Recording i ndicator (P . 9 3) Th e re d i n d ic at or w i l l li gh t d u r in g re co rd in g . 2 Optical 10× zoom lens (P . 55) 3 Lens hood (P . 56) Alwa ys remove t his len s h ood whe n using gene rall y ava ilabl e tele -conv ersion or wide - conversio n lens.
18 English QR34962 12 Viewfinder (P . 46) 13 Diopter contro l (P . 46) T o adjust the focu s of im age appea ring in the viewfinder . (Pull out the viewf inder .) 14 ACCES S/PC indicator (P . 8, 50, 53) W ill bl ink or lig ht whi le the D VD vid eo cam era/ recorder i s ope rating.
19 English QR34962 23 FULL AUTO button (P . 61) T o switch the DVD vi deo camer a/r ecor der to full au toma t i c 24 FOCUS b utton (P . 57) T o sw itch b etwee n ma nual fo cus a nd aut o- focus . 25 EXP OSURE button (P . 59) Press this butto n to ad ju st the exposure.
20 English QR34962 36 REC button (P . 50 , 53) 37 DIGIT AL ZOOM button ( P . 84) 38 Reverse skip b utton (P . 69) 39 Reverse search button ( P . 68 ) 40 DISC NA VIGA TION button (P . 95) 41 MEN U button (P . 48, 80, 102) 42 ZOOM T b utton (P . 55) 43 ZOOM W b utton (P .
21 English QR34962 About Thi s Manual ● Displays i n this manual Understand t hat the displays a re dif fer ent fr om those yo u will act ually see in the viewf inder or on the LCD screen. ● Not ation of cancel button Press the stop/canc el button to stop your operation midway , or return the menu screen to the precedi ng one.
22 English QR34962 Discs and Cards The following table list s the storage media (discs and cards) that can be used on t his DVD video camera/ recorder and the f unctions which are av ailable with them: ∴ : Functio ns avail able; × : Not avai lable *1: C a nb ep l a y e db a c ko ns o m eD V Dp l a y e r s .
23 English QR34962 INFORMATION ON DVD-R DISC Y ou cannot r ecor d a sti ll on DVD- R dis c, or delet e any recorded image s or data . For o pti mum r ecordi ng o n DVD- R di sc , t his DV D video c am.
24 English QR34962 HANDLING DISCS ● Using discs DVD- RAM and DVD-R d is c s ar e ve r y deli ca te rec ord in g m ed i a. Ca re fu ll y rea d t h e f o ll ow in g cautions and observe t hem: • When u sing disc o n thi s DVD vi deo ca mera/ recor der , be sure to keep it i n Round DVD Holder .
25 English QR34962 A VAILABLE CARDS ● Handling card • Do not use cards othe r than the desi gnated ones. • Be sur e to use a b r and new Ca rd w he n rec o rd in g v it a l ima ges. • Do not touch the card terminal or allo w it to touch metal.
26 English QR34962 Storage Capac ity on Disc or Car d RECORDABLE TIME OF MOVIE (V IDEO) Th e re c o rd ab l e t im e w i l l v ar y d e p e n d i ng on t h e recording qua lity: See page 86 for the setting of recording qua lity .
27 English QR34962 RECORDABLE STILLS (PHOTOS) ON DISC ● Number of r ecordable s tills on one side of disc: Up to 999 If the disc still has fr ee space after reco r ding 999 stills on it, movies ca n also be reco rded on it.
28 English QR34962 Featur es of DVD V ideo Camera/Recor der V ERSATILE FUNCTIONS AVAILABLE This DVD video ca mera/rec order ha s numer ous useful functio ns. However , the functions that can be used will va ry depending on whether D VD-RAM disc, D VD-R disc o r car d is used.
29 English QR34962 Disc Navigation Functi ons: ∴ : Available ; ×: Unava ilable Function Disc u sed Re fe ren ce pag e DVD-RAM DVD-R Scene Delete ∴ × 101 Edit Thumbnail ∴ × 103 Skip ∴ × 104.
30 English QR34962 Card Navigation Function s: RECORDING ON DISC Y o u can use both 8 cm DV D-RAM an d DVD-R discs on thi s DVD v ideo ca mera /re cor der f or r ecor ding. The re corded v ideo and audio will be stor ed on an 8 cm DV D-RAM d isc or 8 cm DVD- R disc .
31 English QR34962 IMMEDIATE R EVIEWING OF RECORDE D IMAGE Y o u can check the r ecord ed movie or s till in the viewfinde r or on the L CD screen . EDITING IN V A RIOUS W AYS ON DVD VIDEO CAME RA/RECORDER ALONE This D VD v ideo cam era/recorde r is provide d wit h a useful edit ing/playback tool.
32 English QR34962 Setups This section explains preparations f or recording - setting up the DVD video camera/reco rder and battery. Setting Up the DVD V ideo Cam era/Recor der HOLDING DVD VIDEO CAMERA/ RECORDE R Insert your r ight hand fr om the bottom of DVD video ca mera/recorde r up t o the b ase of y ou r thumb.
33 English QR34962 ATTACHING SHOULDER S TRAP Pass the sho ulder s trap throu gh the sho ulde r strap at tac hment s. B es u r et op a s st h r o u g ht h e2s l o t s .
34 English QR34962 INSERTING BATTERY INTO REMOTE CONTROL Insert the prov ided lithi um battery i nto rem ote contr ol. 1 Slide th e co ve r to remov e it. 2 Insert t he lithium battery with th e positive terminal fac in g up . 3 Slide the cover to close it.
35 English QR34962 ● Using Remote Control Poin t the remo te co ntrol to th e infra red receiv er on the DVD video camera/r ecor der . The r emote controllab le d istance i s up t o 16 feet (5 m).
36 English QR34962 Setting Up the B attery The DZ-BP14S battery provided with this DV D video camera/recorder has not been charged at purchase time: Charge it before using t he DVD video camera/recorder.
37 English QR34962 ATTACHING BATTERY TO DVD VIDEO CAMERA/RECORDER 1 Fit the b attery to th e battery att achment platform on this D V D v id eo cam era/recorder and slid e it upw ard unt il a c lick is h e ard. Note : • Make sure that the ba ttery is in the corre ct orientation.
38 English QR34962 ● Recordable time with fully charg ed battery (with no zoom oper ation, etc.) The ref er ence for DVD vide o camer a/r ecor der recor dable time with fully charged battery is betwe e n 40 an d 60 minu tes. For DZ-MV350A For DZ-MV380A *1 The XTRA mode can be set only when a DVD-RAM disc is used.
39 English QR34962 BATTERY REMAINING LEVEL INDICA TOR When the battery is used to power the DVD video camera/r ecorder , the battery r emaining level appears in the vi ewfinder or on t he LCD scr een .
40 English QR34962 USING DVD VIDEO CA MERA/RECORDER WITH AC ADAP TER/CHARGER It is r ecommended that you use the AC adapter /charger to power t h e DVD video camera/r ecorder fr o m household AC outlet when you per form settings on it , play back or edit images , or use i t indoors.
41 English QR34962 Inserting and Removing Disc INSERTI NG DISC 1 Pr es s down the DI SC EJEC T but to n once a nd release it. A few moments after th e ACCESS/PC ind icator blinks, the cover of disc insert ion b lock w ill op en slightl y . 2 Gently open the c over by hand until it stops.
42 English QR34962 Note : • Disc c annot b e inserte d or re moved unles s the ba ttery or AC adap ter/ char ger is c onnec ted to D VD vide o camer a/ recorder. • See page 76 for how to set disc in Rou nd DVD Holder. • If there i s some dela y befor e recordin g starts, refer to page 147.
43 English QR34962 REMOVING DISC 1 Set the po wer switch to “POWER OFF” to turn the DVD vi deo cam era / rec ord er o ff. 2 Press down th e DISC EJEC T but to n onc e and rel e as e i t. In a momen t, the co ver of disc ins e rtion b loc k wi ll open s lig htly .
44 English QR34962 Inserting and Removing Car d Before insertin g or removing card, set the power switch to “POWER OFF” to turn the DVD video camera/rec order off. 1 Open the co ver of car d insertio n bl ock wit h power tur n ed off . 2 Insert ca rd with its termi nal in w ard un ti l it locks.
45 English QR34962 Basic T echniques This section explains ab out recording of movies an d still images, and also basi c settings on DVD video camera/r ecorder .
46 English QR34962 VIEWING SUBJECT THROUGH VIEWFINDER 1 Pull out the viewfinder . 2 T ur n the dio pter co ntrol k nob t o ad just the f ocus to suit your eyesight. Note : • If the LCD moni tor is open appro ximately 90°, the viewfind er will be off.
47 English QR34962 CLOSING LCD MONITOR Be fo re c l os in g t he L CD m on it or, be su re to res et it at right angles to the DVD video camera/re corder . Replace the LCD monitor on the DVD video camera/r ecord er with the L CD screen facing inwa rd u nt i l a clic k is he a rd.
48 English QR34962 Setting Date a nd Time Set the current date and time so that the date and time y ou make a recording can be recorded correct ly . The following procedure can also be used to corr ect the date and t ime you have alread y set. 1 T urn the DV D video cam era/recorde r on .
49 English QR34962 CHANGING DISPLAY F ORMAT OF DATE AND TIME Y ou can select one of thr ee date display formats: month /day/year , day/month/year or year/month/day . Associ at e d w it h th e selecte d date di spla y , the ti m e dis p lay fo rmat wil l al so change as foll ows: 1 Pres s the MENU butt on.
50 English QR34962 Recor ding Movie Insert a recordable DVD-RAM or DVD-R disc into this DVD video camera/recorder. 1 T urn th e DVD came ra/recorder on. Set th e p owe r swi tch to “ V IDE O” to turn the DVD vi de o camera /recorder on.
51 English QR34962 ● Power s ave and dis charge of battery If, when “P ower Save: On” is specifi ed, the DVD video ca mer a/rec orde r is left in th e recording pause status for approximately 5 m inutes, it will automatically turn off .
52 English QR34962 USING EXTERNAL MIC ROPHONE Connect exter nal micr ophone (ge nerally avail able) to the e xternal mi cropho ne jack of this DVD video ca m er a/ rec o rde r . Cl ea re r s ou nd ca n be re co rd ed . T ur n o n t he sw i tc h o n m ic rop ho n e a nd st ar t re co rdi n g.
53 English QR34962 Recor ding Sti lls Note : Recording of still images is possible on DVD-RAM disc and card. 1 T urn th e DVD came ra/recorder on. When us i ng DVD- RAM disc : Set the po wer switch to “ PHOTO”. When u sing card: Set the po wer switch to “ PHOTO”.
54 English QR34962 ● Setting Video Flash* (see “Introduction to Optional Accessor ies” on page 166) When reco rding s tills in a dark place, or the su bject is lit from r ear , it is r ecommended that you use the option al D Z-FLH3 V ideo Flash : R efe r to th e instru ction m anual of V ideo Flash for use.
55 English QR34962 Zooming This DVD video c amera/recorder allows yo u to record using op tical 10-power zoom and digital zoom. Move the zoo m leve r t o “T ” control si de , an d the subject i mage will graduall y become te lescopic: Move the zoo m lever to “W ” control s ide, and the ima g e w ill widen .
56 English QR34962 MA CRO RE COR DIN G Use the macr o function when r ecor di ng a small object fro m close-up pos ition: Y ou can shoot the subjec t as close as approxi mately 13/16” ( 2 cm) fr om the lens surface, m agnifying the image to fil l the scr een.
57 English QR34962 Manually Focusing Subject The DVD video camer a/recorder measures the dist ance to a subjec t viewed at the center of sc reen and automatically focuses on it. If it is difficult to automatically focus the subject , adjust the focus manually .
58 English QR34962 Manu a lly focu s the foll owin g ob ject s, w h ic h may n ot be aut o m a tica lly fo cu s ed (See page 57): Objects not in the cente r of screen Objects moving ra pidly Object be.
59 English QR34962 Adjusting Exposur e Manually This DVD video camera/recorder measures the subject brightness and automat ically adjusts the exposure. Y ou can also adjust the exposur e manually . 1 Pres s the EXPOSURE but ton during r ecor ding.
60 English QR34962 Compen sa ting for Backlight When subject is lighted from rear , this f unction will compensate for lighting so that the subject is not too dark. 1 Pres s the BLC b utton dur ing r ecor ding. The backli ght corr ection icon will appear .
61 English QR34962 Using Full Auto Function Pressing the FULL AUTO button will f ully automate the camera functions. 1 Press the FULL AUTO button. The foll owing setti ngs will r eset t o defaults: Function When setting full auto Program AE Auto White balance Auto Exposu re Auto Backlight compe nsation Off Focus Auto EIS On MIC.
62 English QR34962 On-Scr een Information V arious types of information will appear in the viewfinder or on the LCD sc reen during recording. INFORMATION DISPLAY DURIN G RECORDING 1. Rec or din g mo de :M o v i e :S t i l l : External inp ut stil l (field) : External inp ut stil l (frame) 2.
63 English QR34962 11 . Disc/Card type :D V D - R A M :D V D - R : DVD- RAM (writ e-pr otecte d) : DVD-R disc a lready finaliz ed on th is DVD video camera/recorder : DVD-R disc fi.
64 English QR34962 ● Switching the information display mode Y ou can sw itch t he displ ay mod e o f on -sc reen info rm at ion: Press the DISPLA Y button. The full and min imum disp l ay modes wil l al terna te . • Full displa y mo de : All t y p e s of in fo rmatio n will app e ar .
65 English QR34962 Recor ding I mage fr om Other A V Devices Y ou can record images from other AV devices to disc or card in this DVD video camera/recorder.
66 English QR34962 RECORDING IMAGE F ROM A V DEVICE 1 Set the i np ut s ource on the DVD vi deo cam era / rec ord er to “L IN E (L IN )”. Switch th e input referri ng to “Input Source” on page 88. Choose “S LINE” to i nput S-VIDEO signal. (Only for DZ-M V38 0A) 2 T urn on th e co nne cte d de vic e, and sta rt playback.
67 English QR34962 Playing Back IMMEDIATELY CHE CKING RECORDED SCENE Y o u can check your recor ding immediately on the spot. 1 Press button in the r ecord ing pause status. The DVD v ideo camera/ recor der wil l enter t he playback mode, and the sc ene you have rec orded l ast will b e played back.
68 English QR34962 PLAYBACK FROM ST ART OF DISC OR CARD Use the Go T o function (P . 70) or Di sc Navigatio n function (P . 95) to play back from the start of disc or car d. SEARCH PLAYBACK OF MOVIE During playbac k, tilt t he joystick to right or left and hold i t: Searc h playback wil l start.
69 English QR34962 SKIP PLAYBACK OF M OVIE During playbac k, tilt t he joystick up or down to loca te t he st ar t of desi red scene . T ilt once : T o skip to the f irst image of the scene following the one being played bac k, and start playback.
70 English QR34962 JUMP ING TO SPE CIFIED POINT (GO T O) 1 Pres s the MENU butt on durin g p lay ba ck. 2 Choose t he opti on (poin t you want to go to ), and then pr ess the button. T o p : T o go to the start, an d ente r p layba ck pause.
71 English QR34962 On-Scr een Information Displ ay INFORMATION DISPLAY DURIN G PLAYBACK V ariou s typ e s of informa tion on recording w ill be supe r imposed on playba ck im age you are viewing . ● Switching the informa tion display mode Press the DISPLA Y button: Y ou can switch th e displa y mode of on-scr een i nformati on.
72 English QR34962 Playback on Other Devices This section explains about playback on another A V d evice, such as TV . CONNECTING TO A TV Use the pr ovided A V/S input/outp ut cable t o connect th e DVD video ca mera/reco rder to a TV as follo ws: Note : • Using S-VIDEO will deliver clearer playback status.
73 English QR34962 VIEWING ON TV SCRE EN 1 T urn the T V on and set the input se lector to “VCR” whiche ver a pplicabl e V ideo input . Refer to the TV ins tructi on manual fo r how to switc h the TV input. 2 T urn the DV D video cam era/recorde r on .
74 English QR34962 PLAYB ACK ON DVD PL AYER Y o u can play bac k finalized DVD-R disc s on DVD pla yers or othe r devices that conform to 8 cm DVD-R disc. However , DVD-R dis cs may not be usable o n all tho se devices . 1 Finalize a reco rde d D V D-R disc .
75 English QR34962 REMOVING AND REPLAC ING FROM/IN ROUND DV D HOLDER Y ou can remov e DVD-RA M or DVD -R disc used on this DV D video camera /recorder from Round DV D Holder and use the uncover ed dis c on DVD player , DVD-RAM recor der , drive for PC, etc.
76 English QR34962 REPLACING DISC IN ROUND DVD HOLDER 1 Open SIDE A of the Round DVD Ho lder , and repl ace the disc in the hold er with the SI DE A mark or label su rface facing up, takin g care not to to uch th e d isc s u rfa ce. 2 Close SIDE A of the Round DVD Holder , and push it t o lock t he releas e lever s at pos itions (3 ).
77 English QR34962 Playback on DVD V i de o Recor der/Play er Y ou can use a DVD video recorder or DV D player that conf orms to DV D-RAM to play back DVD-RAM discs recorded on t his DVD video camera/ recorder 1 Remo ve the d isc from Roun d DVD Ho lder .
78 English QR34962 Advanced T echniques This sectio n explains a bout various se ttings to furth er extend t he usefulness of this DVD vide o camera/ record er . Understandi ng Flow of Menu Press th e MENU button during r ecordin g pause: The “Camera Functions Setup” menu scr een will appear .
79 English QR34962 ● Flow of Menu Refer to page indica ted fo r detai l s of eac h funct io n. Camera Fu nctions Se tup Program A E (P . 80) Whit e ba lance (P . 81) EIS (P . 83) Digital zo om (P . 84) Micr opho ne fil ter * (P . 85 ) * N ot disp la yed w hen us i ng car d.
80 English QR34962 Setting Up Camera Functi ons SELECTING SHOOTING MODE TO MATCH THE SUBJECT (SWITCHING PROGRAM AE MODE) This DVD v ideo camera/r ecor der automat ically sets the shutter sp .
81 English QR34962 ADJUSTING COLOR (WHITE BALANCE) This DV D vid eo cam er a/rec orde r au t o mati cally adjusts t he tint to ma tc h the c ond it ions of subject . However , it may not allo w user to deli ver na tur al tint, depen ding on the weat her or stat us of light sourc e.
82 English QR34962 ● Setting white balance manually 1 Point the DVD video cam era/r ecorde r at a white o bject so that i t fills th e screen. Use an objec t that is no t transparent. 2 Press the MENU button, cho ose “White Bal.”, “Se t”, and then press the button.
83 English QR34962 USING THE ELECTRONIC IM AGE ST ABILIZER (EIS) This DVD video camer a/recor der is equipped with an electro nic image stabili zer function: When you use zoom to r ecor d a magnif ied subject i mage, it will corr ect fuzzi ness in the reco rded imag e.
84 English QR34962 MAGNIFYING SUBJECT IMAGE (DIG. ZOOM) When t he zo om leve r is mo ved d own to “T” co ntrol side with D ig. Zoo m 40× or 240× s pecifie d, di gital zoom will automatic ally kick i n when optical 1 0× zoom range is exceeded.
85 English QR34962 REDUCING WIND NOISE DURING RECOR DING (MIC.FILTER) W h e n r e c o r d i n g s o u n d f r o m t h e m i c r o p h o n e b u i l t i n t o t h i s D V D v i d e o c a m e r a / r e c o r d e r, y o u c a n r e d u c e wind noise in r ecor ding.
86 English QR34962 Setting Up Recor d Functions SWITCHING MOVIE QUALITY (VIDEO MODE) Choose t he movie qu ality from “XTRA ” (only with DVD-RA M disc), “FINE ”, “STD ” and “LPCM ” (only with DVD-R dis c).
87 English QR34962 Block-like n oise may appear in reco rded imag e, or the ou tline of subj ect image is d istor ed under the re cor ding c onditio ns lis ted belo w: P an the DVD v ideo c amera /r ecor der as s lowly as po ssible .
88 English QR34962 RECEIVING IMAGE FROM ANOTHER DEVICE (INPUT SOURCE) If you wi sh to in p ut an image from an ot h e r de v ice to th is D VD vide o ca mer a/recorde r , you must fir st switch th e setting o n the DVD vi deo camera /recor der .
89 English QR34962 SELF-T IMER Y ou can record stills of yoursel f alone or w ith you r family , friend s, etc., using th e self- timer fu nctio n, as w i t h o r d i n a r y c a m e r a s . A s t i l l w i l l b e r e c o r d e d a p p r o x i m a t e l y 1 0 s e c o n d s a f t e r t h e R E C b u t t o n i s p r e s s e d .
90 English QR34962 SETTING ON-SCREEN DISPLAY OUTPUT ON OR OFF (OSD OUTP UT) If you connect th is DVD video camera/r ecorder to a TV to view ima ges on TV screen, you can switch o ff the on-scr een info rmation (dis played in the viewfinder o r on the LCD sc reen) f rom th e TV scre en.
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92 English QR34962 Initial Settings SWITCHING OPERATING SOUND ON OR OFF ( BEEP) This DVD v ideo camera/r ecor der wil l emit a so und when the powe r switch is changed ove r , the REC button is pr essed to recor d a movie, or other operations a re engaged .
93 English QR34962 T URNING RECORD LED ON OR OFF (RECORD LED) Y ou can sw it ch off the recording in d icator on t he front of D VD vid e o ca mer a/recorde r e v e n d u ri ng rec ord in g . 1 Pres s the MENU butt on, choose “Reco rd LED” on the “Initi al S e t up ” m enu screen, and then press the button.
94 English QR34962 RESETTING MENU SETTINGS TO DEFAULTS (RESET) Y o u can restore menu s ettings to d efaults (i nitial setti ngs at the fact ory (P . 163 ) ). (Note, h owever , that the date/time, brightnes s and col or densi ty of LCD monitor w ill not be res et.
95 English QR34962 Disc Navigation Using Disc Navigation ST ARTING DISC NAVIGATION Disc Navigat ion is a t ool for ed iting scenes r ecor ded on this D VD video ca mera/rec order . Here is an explan at io n on “sce n e ” an d “p rogram ”, so th at you w ill be able to m ake mo st use of Disc Navigation function.
96 English QR34962 The following scr een will appea r when DVD-RAM disc is used: Some display co mponents will not appea r when D VD-R disc or ca rd i s us ed. *1 The displayed thumbnail will be the first image that you r ecorded. *2 Scene num ber refe rs to dis play num ber on th umbna il display scr een.
97 English QR34962 T ERMINATING DISC NAVIGATION 1 Press the DISC NA VIGA TI ON button. Disc Na vigat ion w ill be t e rminat ed a nd th e DVD video camera/r ecor der will ente r the rec ord in g pa u se s ta tu s. Y ou can also press the button to en d Disc Navigation.
98 English QR34962 SELECTING MULTIPLE S CENES 1 Press the DISC NA VIGA TI ON button. 2 Use the joystick to select the desir ed scene. 3 Pres s the SELE CT button once: The sel ected scene wil l be framed i n red and yello w . Repeat st eps 2 and 3 to randomly se lect mul tiple scenes.
99 English QR34962 Disc Navigatio n Menu FUNCTIONS A VAILABLE W ITH DISC NAVIGATION Disc Navigation a llows you to d o the following: A vail able functio n Disc or card used Contents Re fer en ce pag e Deletion of scenes Y ou can delete unneces sary scenes .
100 English QR34962 UNDERSTANDING FLOW OF DISC NAVIGATION MENU Press the MENU button on the Disc Navigation scr een: The menu scr eens for Disc Navi gation and menu screens for disc and c ard will appea r . See pages 78-79 and 9 6 for h ow to interpret the sc reen.
101 English QR34962 Scene DELET ING SC ENES ( DELET E) 1 Press the DISC NA VIGA TI ON button. 2 Select th e scene to be dele ted . 3 Pres s the MENU button. 4 Choose “Delete” on the “Scene” m e n u screen , and then pr ess the button.
102 English QR34962 ● Editing using submenu Press t he MENU button before pressi ng the button in step 5 (See page 101): The subm enu will appea r . Pressing t he button will restor e the screen in step 5. Note : Although the submenu screen will appear for each setting, some menu items may not appear , depen ding on the setting.
103 English QR34962 CHANGING IMAGE S FOR THUMBNAILS (EDIT - THUMBNAI L) The thum bnail refer s to a reduc ed im ag e dis played on D isc Na vigat ion t o hel p di sting uish recorded scenes. Normall y , the fir st image of the r ecor ded sce ne is displa yed as a thumbnail : Y ou can choose ano ther image of the sc ene for thumbnai l.
104 English QR34962 PL AYI NG BAC K BY S KIP PIN G SCE NES ( EDI T - SKI P) Y o u can specify “Skip” f or scenes you do n ot want to play back: The s elected scen es will be skipped . 1 Press the DISC NA VIGA TI ON button. 2 Select th e scene to be skipped.
105 English QR34962 ADDING SPECIAL EFFECTS ( EDIT - FADE) Y ou can add fading to the beginni ng and/o r end of scene. There ar e thr ee types of special effec ts : 1 Press the DISC NA VIGA TI ON button. 2 Select th e scene for addin g special ef fects.
106 English QR34962 Note : • Setting fade will interlock with soun d. • Fadi ng can also be set to e ither “I N” or “ OUT”. • Any re gistered f ade can b e chan ged at an y time us ing the same procedu re as a bove. • Fade ca n also be a dded to on -screen inf ormation d isplayed dur ing playback.
107 English QR34962 COMBINING MULTIPL E SCENES (E DIT - COMBINE) Y o u can combine multiple scen es into one. If you have r ecor ded numerous short scenes, combining them wil l be facili tated by t he use of Disc Navigation. Be sur e to select cons ecutive multiple scen es.
108 English QR34962 DIVIDING MOVIES (EDIT - DIVIDE) Y ou can divide a scene into two parts. T o delet e unnecessary po rtion of scen e, first di vide the sce ne, and th en delete the unnecessary porti on. Y o u can also cut out a part of s cene and use it i n the play l ist.
109 English QR34962 COPYING STILLS ON DVD-RAM DISC TO CARD (COPY) Y ou can co py still s recorded on DV D -RAM d isc to card. 1 Set the po wer switch to “ VI DEO” or “ PHOTO“. 2 Press the DISC NA VIGA TI ON button. 3 Select the st il l to be co pie d .
110 English QR34962 LOCKING SCENES ON CARD (LOCK) Y ou can lo ck eac h phot o rec orded o n c a rd so th at it wi ll not b e delet ed or ed it ed by m ista k e. 1 Set the po wer switch to “ PHOTO”. 2 Press the DISC NA VIGA TI ON button. 3 Select th e scene to be locked.
111 English QR34962 DESIGNATING SCENES TO BE PRINTED (DPOF) Y ou ca n use D POF to s et pr int in form ation, in clud ing sel ectio n of th e scenes to be print ed, so that yo u will be able t o use it o n a system c onforming to D POF . Note : DPOF stands for digita l print order format.
112 English QR34962 SELECTING SCENES USING MENU SCREEN (SELECT) Using the Dis c Navigation menu s creen, yo u can simulta neously select co nsecutive scenes. This funct ion is useful w hen there are numerous scenes . 1 Press the DISC NA VIGA TI ON button.
113 English QR34962 DISPLAYING INFORMATION USING MENU SCREEN (DET AIL) Y ou can d isp l ay va rio us info rm atio n fo r a scene : th e recordi ng m ode, recordin g d ate/t im e a n d le n gth , special effect s an d mov ie qu ality mod e. 1 Press the DISC NA VIGA TI ON button.
114 English QR34962 Prog ram WHAT IS “PROGRAM”? Progra m refers to an as sembly of scenes re corded on th e same date regar dless of whether they are movie or s till.
115 English QR34962 PL AYI NG BACK P ROG RAM (P LA Y) Y ou can play back onl y the selec ted pr ogram. 1 Press the DISC NA VIGA TI ON button. 2 Press then the MENU but ton. 3 Choose “ Play ” on th e “Program” me nu screen, and then pr ess the button.
116 English QR34962 6 After entering the ti tle, cho ose “E nter ” an d the n press the button. 7 The scr een for verif ying the ch ang e in ti tl e wi l l appear: Choo se “YES”, and then pr ess the button. Choose “NO” to cancel changin g of the title .
117 English QR34962 Play List WHAT IS “PLAY LIST”? Y ou ca n creat e a pl ay lis t on th is D V D vi deo came ra/ re co rder by ga th eri ng yo ur f a v or it es from the reco rded s cenes. Sinc e the play list is no t crea ted b y cop yin g dat a, y ou wi ll co nsum e lit tle of the d isc cap acity by m aking a play list.
118 English QR34962 ● Editing on play list When makin g set tin gs on play list, such as changing title, adding fade, setting ski p, etc. , use the same pr ocedure f or setting o n program or scenes. P erform these settings, r eferrin g to the followi ng reference pa ges: Setting skip, P .
119 English QR34962 PL AYI NG BAC K A PLAY LI ST ( PL AY) 1 Press the DISC NA VIGA TI ON button. 2 Pres s the MENU butt on. 3 Choose “ Play ” on th e “PlayList” menu scr een, and then pr ess the button. 4 Use the “Sta rt Playlist” screen to select the play list to be pla yed back, and then pr ess the button.
120 English QR34962 ADDING SCENES TO PLAY LIST (EDITING PLAY LIST) Y o u can later add sc enes to the pl ay list. 1 Press the DISC NA VIGA TI ON button. 2 Pres s the MENU butt on. 3 Choose “Ed it” on t he “PlayList” menu scr een, and then pr ess the button.
121 English QR34962 DELETING SCENES FROM PLAY L IST (EDITNG PLAY LIST) 1 Press the DISC NA VIGA TI ON button. 2 Display the editing screen of th e play list t o be edited. Perform steps 2 − 4 on page 120. 3 Move the cursor to the play list in lo wer row , and place the cursor on the scene to be deleted.
122 English QR34962 DELETING SCENES USING SUBME NU FOR EDITING (EDITING PLA Y LIST) Y ou can delete scenes from pla y list on the editing scr een. 1 Press the DISC NA VIGA TI ON button. 2 Display the editi ng screen of the pl ay list to be edited. Perform steps 2 − 4 on page 120.
123 English QR34962 ARRANGING ORDER OF SCE NES (MOVE) Y ou can move scenes onl y when “Category: All” is specified. 1 Press the DISC NA VIGA TI ON button. 2 Pres s the MENU butt on. 3 Choose “Switch” on the “PlayList” menu scr een, and then pr ess the butt on.
124 English QR34962 CHANGING TITLE OF PLAY LIST (TITL E) The play l ists have s erial numbers in the or der you have crea ted them, alo ng with the c reate d dates/times : Y ou can change this t itle at any ti me. 1 Press the DISC NA VIGA TI ON button.
125 English QR34962 Go T o From the Disc Navigation screen, y ou can jump to t he first scene or last scene. T OP (END) 1 Press the DISC NA VIGA TI ON button. 2 Pres s the MENU butt on. 3 Choose “T o p” or “E nd” on the “Go T o ” m e nu screen, and then press the button.
126 English QR34962 Disc or Car d Management V ERIFYIN G REMAINING FREE SPACE ON DISC OR CARD (CAP ACITY) Y ou can find out h ow long you wi ll be able to r ecor d on one side of disc or on car d. 1 Press the DISC NA VIGA TI ON button. 2 Pres s the MENU butt on.
127 English QR34962 INITIALIZING DVD-RA M DISC OR CARD (FORMAT DI SC. FORMAT CARD) If you want to erase all data on a recorded disc or c ard, you can in it ia lize it rat her than delete the d at a: Initia lizati on is use ful in t his case , since it take s less tim e than delet ing all d ata.
128 English QR34962 UP DATING CONTROL INFORMATION OF DVD-RAM DIS C Disc N avig ation in th is DV D vi deo c amera/ recorder h and les infor mat ion on scen es, su ch as skip, fade, in a parti cul ar mann e r .
129 English QR34962 FINALIZING DVD-R DI SC If yo u want to pla y b ack a D VD -R d isc rec orded on th is D VD vide o ca mer a/ recorder , using a d ev ice confo rming to 8 cm DVD-R disc - such as a DVD pla yer , et c. - you mu st fina lize the d isc on thi s DVD vi deo camera /rec ord er .
130 English QR34962 Others DISPLA YING MO VIES OR S TILL S INDEPE NDENTLY (CATEGOR Y) Scenes r ecor ded on th is DVD video camera/r ecorde r will be displa yed in the order of re cordin g rega rdless of whether they ar e m ovies or stil l s. Y ou can use the Disc Navigation scre en to switch this display to stills only or mo vie s on ly .
131 English QR34962 SLIDE SHOW (CONTINUOUS P LA YBACK OF S TILLS) If you play back stills rec orded on a card, the DVD video camer a/recorde r will enter the playback pause status af ter each still i s played back. Setti ng Sl id e Show all ows y o u t o cont in uou sl y play b a c k s ti lls .
132 English QR34962 Installing Softwar e Before installing the UDF driver (DVD-RAM driver) on the CD-ROM provided with this DVD video camera/ recorder , make sure tha t another UDF dri ver* has not alr eady been ins talled in y our PC.
133 English QR34962 Contents on Pr ovided C D-ROM The CD-ROM supplied with the DVD video camera/recorder contains the following folders: Althoug h the CD-ROM may contain a folder or file other t han the above, they will not be need ed on thi s DVD vid eo camera/r ecorder un less some special i nstructio n is given.
134 English QR34962 ● DVD-MovieAl bumSE Y ou can read the instruction ma nual using either of the following procedur es: • Open t he P D F file in DVDMASE 3manualsEnglish folde r contained on the pr ov id ed CD-ROM.
135 English QR34962 INST ALLING USB DRIV ER Use the fo llowing pro cedure t o install the USB drive r: 1 If you add a USB car d (PCI car d, PC car d, etc.) on your PC, do it f ollow ing th e ins truction ma nual for US B card, b efore con nectin g the D VD v ideo camer a/recorder to P C.
136 English QR34962 5 Wi t h Wi n d o w s ® XP , the message concerning W indo ws Logo T est will appear : Click “Continue An ywa y”. 6 Clic k “Fini sh”.
137 English QR34962 INST ALLING UDF DRIV ER (DVD-RAM DRIVER) The following explana tion uses the screen s for W indows ® XP: Use the sa me procedure f or W indows ® 98 Secon d Edit ion / Me / 2000 P rofessiona l to i nstall the UD F dr iver . 1 Open the UDF folder on the pr ovided CD-ROM and click “se t up ” or “setup.
138 English QR34962 6 Check the pr ogram folder to be installed , and then cl ick “Next”. 7 Click “Next”. 8 Instal lat i on wil l st art . W h e n i nstalla tion is com p le t e , so me n ot e s will app e a r: Che c k the contents, and then c lick “x” at t he top right of windo w .
139 English QR34962 10 If your PC u ses W indows ® 2000 Profession al, a message anno uncing the s tart for detecting devic e will app ear: Click “F inish ”. The de tec tion of devi ce wi ll star t, aft e r wh ich it wil l take sever al m in utes for PC to det e ct the dev ice.
140 English QR34962 7 If you do not change t he folder where the software is ins talled , click “N ext”. 8 If you do not change th e pr ogram folder name, click “Ne xt”. 9 Check the co ntents, and then click “N ext”. Installat ion w ill st art.
141 English QR34962 IN ST ALLING M yD VD 1 Insert the pr ovided CD-ROM into the CD-ROM driv e of PC. 2 Use Wi ndows My Comput er or Exp lorer to open the folder where CD-ROM is s tored. 3 Open the MyDVD folder , and then double-click “Setup.exe ”.
142 English QR34962 7 Check the co ntents, and th en click “Next”. Installat ion w ill st art. 8 Click “Finish ”, an d t h en restar t the PC. Sonic So lu ti ons Co r por at io n, which developed My DV D , re c om m en ds u se r reg is tr a ti on o f MyDVD , in order to offer app ropriate supp ort to customer .
143 English QR34962 Cr eating DV D Vi deo on PC fr om DVD-RAM Disc Recor ded on DVD V ideo Ca mera/Recor der Using DVD-MovieAlbumS E and MyDVD, you can create a DVD v ideo (DVD-R disc) from the images.
144 English QR34962 8 MyDVD will a utomatically start. After a few moments, the exporte d scene will be automaticall y register ed on the MyDVD editing screen: Now you can ch ange the DVD menu to the desir ed style, change the ti tle, etc. on this editi ng screen.
145 English QR34962 Subsidiar y Infor mation Cleaning Be sure t o set the power switch to “POW ER OFF” bef ore cleaning this DV D video camera/recor der . ● Cleaning LC D screen and came ra lens U se d ry , so f t c l o th t o w ip e d ir t of f.
146 English QR34962 Changing Setti ng of Demon stration This DVD video c amera/recorder has versatile functions, including s pecial effects. Referring to the procedure on page 40, connect the DVD video camera/recorder, AC adapter/charger and power cable to power the DVD video camera/recorder from AC outlet.
147 English QR34962 No DVD V ideo Camera/Recor der Operation - Check the Fo llowing: Check 1 No movie can be reco rded Movie ca n be recorded only on DVD-RAM or D VD-R disc.
148 English QR34962 Check 5 No DVD video camera/recorder operation Is a full y charged batt ery att ached? Is the DVD video camera/recorder powered from AC outle t? Check 6 No image in viewf inder Is LCD monit or open? No image will appear in viewf inder unle ss the LCD monitor is clo sed and securely locked t o DVD video camera/ recorder .
149 English QR34962 T r ouble Messages A message may appear wh ile you are operating the DV D video camera/r ecorder . If a message app ears, refer to the following table and t ake appropriate corrective action. Messages on page 150 and later are arranged in alphabetical order.
150 English QR34962 Cannot comb ine. Deselect PHOTO scenes. Select only movies a nd combine t hem. 107 Cannot combine . Select multiple scenes. S elect a range o f at least 2 scene s to be combined, a nd then combine them. 107 Cannot delete scenes. This may occur w hen scene t hat was edit ed for div ision, e tc.
151 English QR34962 Card has no data. Thi s message wil l appear when the bu tton is press ed with a card inserted on wh ich no still is recorded. (It will appear if you attempt playback or editing on Disc Navigation, but will not appear if you press on camera through image.
152 English QR34962 Disc error . • Use anoth er disc. • See *3 on p age 155. 22, 76 • Mismatch in rec ording info rmation may be caused b y editing done on some dev ice othe r than this DVD v ideo camera/recorder . Initial ize the disc or use anot her disc.
153 English QR34962 Error occurre d. Please replace disc or format disc. • Abnormalit y has occu rred with the DVD-RAM disc to be rep aired. Initial ize the disc befor e using it, or use t he another disc . Initializi ng the disc will erase all data on it.
154 English QR34962 Scene with out contr ol info. Update control informati on? • This mess age may appe ar when a disc edited o n a device ot her than this DVD video c amera/rec order is t o be us ed. In thi s case, choose “YES” on the verificatio n screen.
155 English QR34962 *1 • This me ssage may also app ear when d irt adheres to disc. If this me ssage appear s when a recorded disc is r ecogniz ed im mediately after it is i nser ted, do not r epair the di sc; r emov e it and then use a s oft, dr y cloth t o clean of f the di rt befo re using it.
156 English QR34962 T roubleshooting Check to see the following bef ore asking for a repair . If the suggested solution st ill cannot restore the DVD video camera/recorder to normal, do not attempt to r epair it yourself, but consult your dealer. Power suppl ies Symptom Cause and Correction Ref er en ce pag e Batte ry cannot b e charged .
157 English QR34962 During recording Symptom Cause and Correction Ref er en ce pag e Press ing the REC butt on will not st art recordin g. Is input image copy-guarde d? Copy-guarde d image cannot be rec orded on this DVD vid eo camera/reco rder . 66 Recording st arts bu t stops i mmediately .
158 English QR34962 During playback Symptom Cause and Correction Ref er en ce pag e Recognition of disc is not complete Is disc dirt y? Use soft , dry cloth to cl ean it.
159 English QR34962 When the DVD video camera/ record er is connected to PC: Symptom Cause and Correction Ref er en ce pag e No drive icon appears on PC. The DVD video camer a/record er is not turned on. Check the power suppl y . 45 Driver is not p roperly r ecognized.
160 English QR34962 Vide o written to hard disk of PC canno t be edit ed on DVD -Mo vie Album copy tool. DVD-MovieAlbu mSE cannot edit DVD-VR data stored on hard disk of PC: Copy th e data to an other DVD-RAM disc an d then edit it. Movies a re not recogni zed by application in PC.
161 English QR34962 When executing “Export” on DVD-MovieAlbumSE, it will ta ke time to read. • If stills are included in the range o f “export”, it may take more time because dat a must be re- encoded and re ad. • If “Divide by Maker” is not chose n, it may take some time because data will be rea d while being re- encoded.
162 English QR34962 Miscella neous Symptom Cause and Correction Ref er en ce pag e Power does not come on, or no operatio n occ urs by press ing button. Execute s ystem reset ( press th e RESET butt on). 163 Has the DVD video came ra/recor der been subject ed to impact ? The DVD video camera/re corder could be damag ed.
163 English QR34962 System Reset If the DVD video camera/recorder does not operate nor mally , perform “System Reset”: T he DVD video camera/recorder may rec over to normal.
164 English QR34962 Major Specific ations CCD DZ-MV350A: 1/ 4-inch interlac ed DZ-MV380A: 1/3. 8-inch interlac ed T otal number of pixels DZ-MV350 A approx. 680, 000 DZ-MV380 A approx. 1,02 0,000 Number of eff ective pixels DZ-MV350A Movie: approx. 34 0,000 S till: approx.
165 English QR34962 * The MPEG A udio laye r 2 format is an opti on of DVD video stand ard. If you r DVD play er does n ot confor m to MPEG Audio laye r 2, record in LPCM mode and th e finalized DV D-R disc can later be play ed back on that DVD pl ayer .
166 English QR34962 Intr oduction t o Optional Accessori es CAMERA ACCESSORIES POWER S UPPLY INFORMATION O N SQUARE ADAPTER This DVD video camera/ recorder cannot use a square adapter , such as for 8 cm DVD -RAM di sc (DRM S- V28R), 8 c m DVD -R disc (DR3 0.
167 English QR34962 T o Ord er in the United States BY PHONE 1-800-HIT ACHI (1-800-448 -2244) FOR AUTHORIZED HIT ACHI SERVICE F ACILITY IN CANADA Please consult the following telephone number: 1-800-HIT ACH I (1-800-448-2244) TO ORDER ACCESSORIES (Canada only) BY PHONE HIT ACHI CANADA L TD.
168 English QR34962 Index Numerics 240× (D ig.zoom) . ...... .... ....... ...... .... ...... ..... ...... .. 84 40× (Dig .zoom) ..... ...... .... ....... ...... .... ....... .... ...... 84 8c mD V D - Rd i s c ...... .... ....... ...... .... ...... .
169 English QR34962 L Languag e ...... ...... .... ...... ....... .... ...... .... ....... .... .. 93 Lens c ap ... ..... ...... .... ...... ..... ...... ...... .... ....... .... .. 32 Lock ..... ....... ...... .... ...... ..... ...... ...... .... ...
170 English QR34962 Be sur e to re ad the followi ng befor e opening the package of CD-ROM This Agr eem ent will take ef fect at the moment you open the pack ag e of the storage device (CD-ROM) pr ovided with this product, if you agree to the terms herein.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Hitachi DZMV380A c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Hitachi DZMV380A - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Hitachi DZMV380A, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Hitachi DZMV380A va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Hitachi DZMV380A, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Hitachi DZMV380A.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Hitachi DZMV380A. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Hitachi DZMV380A ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.