Manuel d'utilisation / d'entretien du produit 21 Series du fabricant GCC Printers
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i T able of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii 3. Using the Elite 21 with Windows 95/98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2 Windows 98 USB Installation .
iii 7. Networking the Elite 21 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1 Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2 Via the Front Panel . . .
iv Appendices: Appendix A: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1 Appendix B: Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1 Appendix C: Pinouts . .
v Introduction Thank you for your purchase of a GCC T echnologies Elite 21 Laser Printer . Y ou now have a high-quality , versatile solution to all of your printing needs. The purpose of this manual is to show you how to set up and use your new printer .
vi Using this Manual This manual is presented as an Adobe Acrobat portable document format (.pdf) file. If you are reading this page, you have successfully installed Acrobat or Acrobat Reader on your computer and opened this document. The Acrobat Screen The Acrobat screen is divided into two parts, with bookmarks on the left and pages on the right.
vii Y ou can also use the tool bar buttons to move from page to page. The GCC manual also contains hyperlinks, marked by the use of Blue text within the manual. Click on any of these links to go to that location. Finding T ext T o find specific information in the manual, use the Find command within Acrobat.
1-1 1. Hardware Setup This chapter of the user ’s manual covers setting up the Elite 21 printer . This information is also available in the printed Elite 21 Installation Guide which shipped with your printer .
Elite 21 Laser Printer 1-2 Step 1. Check Package Contents Note: No printer cables are included with the printer . For information on ordering cables, contact GCC Direct Sales at 800 422-7777 (North America only , outside of North America refer to the back cover) or visit our web site at: http://www .
1-3 Step 2. Prepare Printer Location Place the printer on a flat, level surface in a well-ventilated area away from direct sunlight or areas where the air temperature and humidity can vary widely . Do not obstruct the fan vent on the right side of the printer .
1-4 Step 3. Locate Printer Parts Front View Rear View Control Panel Front Cover Multipurpose Feeder (T ray 1) T ray Extension Power Switch 550-sheet Universal Cassette (T ray 2) Paper Output T ray Pap.
1-5 Connectivity ports With the printer ’ s all ports active feature, all the interfaces are simultaneously active. This means you can connect more than one interface at a time. Y ou don ’ t have to select a port; this feature works automatically .
1-6 Step 4. Remove T ape 1. Remove packaging tape from the front and rear covers of the printer ..
1-7 Step 5. Install the T oner Cartridge 1. Press down on the release button at the top of the printer to open the front cover . 2. Remove the two orange plastic spacers inserted in the printer by pulling them out of the printer as shown.
1-8 3. Unwrap the toner cartridge and remove the protective sheet of paper from under the front flap of the cartridge. Shake the cartridge from side to side several times as shown to distribute the toner . 4. Place the toner cartridge on a flat surface and hold the cartridge securely with one hand.
1-9 6. Close the front cover . Press on the center part of the front cover until the cover locks securely ..
1-10 Smaller sizes can be fed through the Multipurpose feeder (T ray 1). The standard paper tray will also handle up to 100 transparency or label sheets in Letter or A4 size. The standard paper tray holds up to 550 sheets of 20 lb. copier-type paper .
1-11 3. For sizes larger than Letter/A4, press down on the grey square at the bottom of the tray . This will release the rear section of the tray and the section can be adjusted outward to extend the tray ’ s length. The rear section of the tray adjusts to three different positions.
1-12 6. Squeeze the right side paper guide as shown. Lift the guide slightly and slide it towards the paper stack until it touches the paper . Do not set the guide too tightly against the paper stack, as this could cause paper feed jams. 7. Squeeze the paper length guide at the rear of the tray as shown.
1-13 9. Gently slide the paper tray all the way into the printer . 10. The paper level indicator on the front of the tray will rise to show the remaining level of paper in the tray .
1-14 Connecting Cables Correctly Most cables come with some kind of locking device to insure that the connection is made. Be sure to use these locking devices, otherwise you may experience intermittent errors or the printer will fail to operate altogether .
1-15 RS-232 Serial Connection The RS-232 Serial connection between the printer and a PC requires a standard 9-pin RS-232 cable. The length of this cable can be up to 50 feet (15.
1-16 Step 8. Attach Power Cord 1. Insert the power cord into the AC power connector on the back of the printer as shown. 2. Check the power switch at the front of the printer to confirm that it is in the Off (O) position. 3. Plug the power cord into a grounded wall outlet or power strip.
1-17 Step 9. Install Printing Software Driver software for the printer must be installed on every computer that will print to the unit. This section includes installation instructions for Macintosh, Windows 95/98, Windows 2000 and Windows NT 4.
1-18 This section covers installation of any additional accessories that you may have purchased with the printer . Accessories include: • Additional Lower Paper Feeder(s) • Duplex Unit (Elite 21 N.
1-19 1. Place the paper feeder on a sturdy , level surface. 2. Switch off the power to the printer and disconnect the power cord from the AC outlet and the printer . 3. Close the Multi-Purpose Feeder and remove any printouts left in the paper output tray .
1-20 4. Remove the paper tray from the printer . 5. Lift the printer up vertically and lower it onto the optional paper feeder . Align the five posts on the feeder with the corresponding holes on the bottom of the printer . Be sure to lower the printer gently , as lowering it too quickly may damage the printer or feeder .
1-21 7. Load paper into the tray , then insert both trays into the printer . Reconnect the AC power cord to the printer and outlet, then restart the printer .
1-22 1. Place the second paper feeder on a sturdy , level surface. 2. Align the five posts on the second paper feeder with the holes on the bottom of the first feeder and stack the two feeders up together . 3. Insert the supplied screws into the three holes on the inside of the top feeder as shown to secure the two feeders together .
1-23 4. Switch off the power to the printer and disconnect the power cord from the AC outlet and the printer . 5. Close the Multi-Purpose Feeder and remove any printouts left in the paper output tray .
1-24 7. Lift the printer up vertically and lower it onto the optional paper feeders. Align the five posts on the first feeder with the corresponding holes on the bottom of the printer . Be sure to lower the printer gently , as lowering it too quickly may damage the printer or feeders.
1-25 Configuring Printer Drivers for use of the Additional Paper Feeder(s) Once one or more additional feeders are installed, you will need to change settings within the driver software on all the computers that use the printer . This will allow T ray 3 and/or T ray 4 to show up as options when selecting a paper source for your print jobs.
1-26 1. Remove the paper cassette from the printer (if installed). 2. Squeeze the latch at the upper left of the rear cover and pull towards you to open the rear cover . 3. Line the Duplex Unit up with the left and right channels inside the printer (as shown) and slide the unit firmly all the way into the printer .
1-27 4. Slide the green tabs on the left and right of the Duplex Unit outward to secure the unit to the printer . 5. Close the rear cover , making sure it latches completely .
1-28 Configuring Printer Drivers for use of the Duplex Unit Once the Duplex Unit is installed, you will need to change settings within the driver software on all of the computers that use the printer . This will allow the Duplex Unit to show up as an option when sending your print jobs.
1-29 Step 10c. Upper Output Bin Installation 1. Remove the paper cassette from the printer (if installed). 2. Squeeze the latch at the upper left of the rear cover and pull towards you to open the rear cover . 3. Locate the two plastic tabs which hold the top cover in place, as shown.
1-30 4. Gently lower the front edge of the Upper Output Bin into position, inserting the tab at the front of the tray into the slot on the printer as shown. 5. Lower the rear of the tray into position, making sure that the two plastic tabs at the rear of the tray match up with the slots in the printer .
1-31 7. Lift up the paper stopper arm and open the tray , as shown. 8. Extend the paper tray all the way out and lift up the paper stopper . 9. Adjust the tray to match the paper size being output.
1-32 Configuring Printer Drivers for use of the Upper Output Bin Once the upper output bin is installed, you will need to change settings within the driver software on all of the computers that use the printer . This will allow the Upper Output Bin to show up as an option when selecting an output location for your print jobs.
1-33 1. Open the Multi-Purpose Feeder at the front of the printer . 2. Remove the gear cover at the left rear of the feeder opening by pushing it inward while lifting up on its front edge with your finger , as shown. Store the gear cover in a safe place.
1-34 Configuring Printer Drivers for use of the Envelope Feeder Once the envelope feeder is installed, you will need to change settings within the driver software on all of the computers that use the printer . This will allow the Envelope Feeder to show up as an option when selecting a paper source for your print jobs.
1-35 Step 10e. Installing Additional Memory Introduction Y ou can print more documents and download more fonts to your printer if you add RAM. T o do this, you have to open up the printer and insert a SIMM (Single Inline Memory Module). The printer can hold up to 256 MB of RAM, in two SIMM sockets.
1-36 RAM Installation Steps 1. Set the printer ’ s power switch to the Of f (O) position and unplug the power cord from the wall. Removing the side cover of the printer while the unit is turned on may result in damage to the printer . 2. Loosen the two thumbscrews at the top and bottom of the left side cover .
1-37 4. This will expose the main controller board of the printer . The two RAM SIMM slots are to the right of the board. There are three slots in this area of the board, the two slots to the left are the RAM SIMM slots. At least one of the SIMM slots should have a RAM SIMM pre-installed.
1-38 6. Replace the side cover by matching up the top of the cover with the slot at the top of the printer (1) and the small tab at the bottom of the cover with the slot in the printer (2). 7. Slide the cover forward to lock it into place, as shown. 8.
1-39 Configuring Printer Drivers for use of Additional Memory Once the additional memory is installed, you will need to change settings within the driver software on all of the computers that use the printer . This will allow the drivers to properly account for the amount of installed RAM in the printer when sending print jobs.
1-40 Step 1 1. V erify Printer Setup In order to verify that the printer has been set up properly , we recommend sending a simple print job from the computer to the printer .
1-41 Additional Installation Notes Configuring Startup Page The Elite 21 printer will print a Configuration Page each time that the printer is started up. This page serves as a hardware test at startup, to make sure that all printer systems are working properly and that the printer is able to print a page successfully .
1-42 standard RAM; the Elite 21 SE ships with 64MB standard. Hard Drive Configuration (Elite 21 SE only) The Elite 21 SE ships with a standard 4GB hard drive pre-installed. The PPD file for the Elite 21 Series, however , defaults to “ Not Installed ” for the hard drive option.
2-1 2. Using the Elite 21 with a Macintosh This Chapter will cover the installation, configuration and use of the Elite 21 Series printer with a Macintosh.
2-2 Software Installation Y ou will need to set up your Macintosh computer to use the Elite 21 Series by installing the Elite 21 software for Macintosh. This software is on the Elite 21 Series CD-ROM. The CD-ROM includes Apple Laserwriter software version 8.
2-3 Step 1- Installing the GCC Printing Software and Fonts 1. Insert the Elite 21 Series CD-ROM into the computer and double-click the CD icon to open the disk. Double-click the “ Elite 21 Installer ” icon within the disk window 2. An introduction screen marked “ Elite 21 Series Installer ” will appear .
2-4 4. A window will appear listing the components that will be installed and asking for an Install Location. Choose the disk that you wish to install the software onto (the startup disk of the Mac in most cases) and click Continue. 5. A Custom Install option is also available.
2-5 7. Installation of the files will begin. A status window will appear showing the progress of the installation. 8. When the installation is complete, a dialog box will appear asking if you want to setup a Desktop Printer . Click Y es to setup the printer .
2-6 1 1. When the printer is setup, a Product Registration screen will appear . Y ou can choose to register the printer over the inter- net, which will access a registration form via your web browser . Y ou can also select Other Registration Method, which will allow for registration via e-mail, fax or mail.
2-7 Step 2a - Creating a Desktop Printer (via USB) (Note: USB connection requires Mac OS 8.6 or higher) 1. Make sure that all steps in the Hardware Setup section of this manual have been fol- lowed. Follow the Macintosh installation steps in Part 1 of this section.
2-8 4. The “ USB Printer ” dialog box will appear . Click on your printer model from the list, then click OK. 5. The “ Untitled 1 ” dialog box will return. Click on the Auto Setup button at the top right of the box. 6. A status window appears, showing the progress of the installation.
2-9 7. The “ Untitled 1 ” dialog box returns again. The icon in the “ PostScript Printer Description (PPD) File ” box now shows your printer . Click Create to create the new desktop printer . 8. A Save dialog box opens, asking you to save the desktop printer .
2-10 Part 2b - Creating a Desktop Printer (via EtherT alk) 1. Confirm that the Macintosh is properly configured to communicate over EtherT alk. Go to the Apple menu, then to Control Panels and to AppleT alk. In the AppleT alk window , confirm that the “ Connect via: ” selection is set to Ethernet.
2-11 3. This will open up the Chooser window . Click on the LaserWriter 8 icon in the left- hand Chooser window . A list of AppleT alk compatible printers will appear on the right. Click on the name of your printer from the list. The default printer name will be the same as the model name of the printer (i.
2-12 6. The Setup process will continue. A statusbar will show the progress of the setup. 7. A window will appear asking for any options on the printer to be configured. The first page of options sets the Memory Configuration, Additional T rays, Envelope Feeder and Upper Bin status.
2-13 9. The setup will finish. A status window will indicate that a Desktop Printer is being built. 10. When complete, a Desktop Printer icon for the Elite 21 will appear on the Mac ’ s desktop.
2-14 Part 2c - Creating a Desktop Printer (via LPR) (Note: LPR connection requires a PowerPC-based Mac and LaserWriter 8.5.1 or higher) 1. Make sure that all steps in the Hardware Setup section of this manual have been fol- lowed. Follow the Macintosh installation steps in Part 1 of this section.
2-15 3. A dialog box called “ Untitled 1 ” opens, containing two printer icons. Double-click the bottom icon, in the “ LPR Printer Selection ” box. 4. A dialog box called “ Internet Printer ” appears. Enter the printer ’ s IP address in the “ Printer Address ” field.
2-16 6. The “ Untitled 1 ” dialog box will return. Click on the Change button at the top right of the box. 7. The “ Select a PostScript Printer Description File ” box will open. Choose your printer model from the list of printers and click Select.
2-17 9. A Save dialog box opens, asking you to save the desktop printer . T ype in a name for the desktop printer , or leave the default name. Click Save. A new Desktop Printer icon will appear on the desktop with the name that you assigned. 10. Go to File and Quit to exit the Desktop Printer Utility .
2-18 Printing from a Macintosh This section of the manual will cover the basics of printing from a Macintosh to the GCC Elite 21 series printer . Most printing options within a Macintosh application are found within the Page Setup or Print dialog boxes, under the application ’ s File menu.
2-19 The Page Attributes section contains the following options for selection: Format for: Selects the printer being printed to. If more than one printer has been set up using the Desktop Printer Utility or the Chooser , each printer will be listed on this pull-down menu.
2-20 The PostScript Options section contains the following options for selection: Visual Effects: Allows the following selections to be made: Flip Horizontal: Flips the document horizontally . Flip V ertical: Flips the document vertically . Invert Image: Reverses the black and white areas in the document.
2-21 The Custom Page Sizes section of Page Setup brings up the following window: This section allows the definition of custom page sizes for the document. Note that all non- standard paper sizes must be fed through the Multi-Purpose Feeder (T ray 1) of the printer .
2-22 T ype in the dimensions and default margins for the paper size to be created, then type a name for the paper size and click OK. The new paper size will show up on the list of sizes in the Custom Paper Sizes window , and will also appear as an option on the Paper pull-down menu in the Page Attributes section of Page Setup.
2-23 The Print dialog box The Print command is used to send the print jobs to the printer and to set certain options for the print job. Going to the File menu and selecting Print will bring up the following dialog box: This dialog allows the following to be selected: Printer: Selects the printer that the job is to be sent to.
2-24 Paper Source: Specifies which paper tray the paper is to be drawn from. The options on the pull-down menu are as follows: Auto Select - Sends job to the tray on the printer holding the paper size specified in the document.
2-25 Clicking on the General pull-down menu will bring up a list of menu categories, as follows: These menus control the following settings: Background Printing allows you to enable or disable Background Printing. This is the feature that allows the print job to be sent in the background while you continue to use the computer for other tasks.
2-26 Job Logging determines how the Macintosh should report printer errors (no reporting, summarize on screen or print detailed error report). This section also allows you to enable or disable Job Copy (a copy of the printer file for each job is saved on the computer) and/or Job Log (a log of all print jobs is generated and saved on the computer).
2-27 Elite 21 Options is the last menu item. This section contains selections for Print Resolution for the job (600 or 1200 dpi) and Output Bin. The selections for Output Bin are: Use Current Printer Setting - Uses the default output bin specified in the printer ’ s Paper Handling submenu.
2-28 Additional Macintosh Information The NIManage Utility The Elite 21 Series Macintosh software includes a utility program called NIManage, which can be used to control certain network settings for the printer . This utility will only work with printers connected to the Macintosh network via EtherT alk, however .
2-29 The greyed out options are not available with this printer . The available options are as follows: • Setup AppleT alk... - Allows the printer ’ s AppleT alk network name and zone to be set. Selecting a new AppleT alk name will allow users of multiple printers to give each printer a distinctive name on the network.
2-30 Printing Binary Data (USB or LPR connection) Users may experience problems printing files with binary data to the Elite 21 printer using a USB or LPR-based connection due to the way that binary information is processed via these protocols.
2-31 Options for users of Mac OS 9.x (using LaserWriter 8.7 or higher) Enable the TBCP Filter software, as follows: • Make sure the Elite 21 printer is set as the default printer for the Mac. • From the Desktop, go to File and Print Desktop. • Click on the General pull-down menu and pull down to Plug-In Preferences.
3-1 3. Using the Elite 21 with Windows 95/98 This Chapter will cover the installation, configuration and use of the Elite 21 Series printer with a Windows 95/98 computer .
3-2 Software Installation The software required to set up your Windows 95/98 computer is located on the Elite 21 Series CD-ROM. Y ou can install the Elite 21 software on your computer using Plug and Play . This will work if you are installing the software on a computer which is connected to the printer through the parallel or USB (Win98 only) port.
3-3 USB Monitor Installation (Windows 98 only) 1. Insert the GCC Elite 21 Series CD-ROM into the Windows 98 PC. Click on My Computer , then double-click the CD-ROM icon to open the CD window . Double-click the “ Win98 USB ” folder , then double-click the “ Install.
3-4 Windows 95/98 Software Installation - Plug and Play 1. If the computer is running, shut it down. 2. With the computer and printer both powered off, attach the printer cable to the computer and printer . Make sure that there is paper in the printer ’ s tray .
3-5 6. The system will then ask where to look for new drivers. Make sure that the Elite 21 Series CD-ROM is in the drive. Check off “ Specify a Location. ” Use the Browse button to select your Elite 21 Series CD- ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.
3-6 Windows 95/98 Software Installation - Using the Add Printer Wizard 1. Go to the Start menu of Windows 95/98, then up to Settings and select Printers. In the Printers window , double-click the Add Printer icon to start the Add Printer Wizard. Click Next to start the Wizard 2.
3-7 3. A list of manufacturers and printer models will appear . Insert the Elite 21 Series CD- ROM in the CD drive of your computer and click Have Disk. 4. This will bring up the Install From Disk window . Use the Browse button to select your Elite 21 Series CD-ROM.
3-8 6. A list of ports will appear . Select the appropriate local parallel or serial port for the printer and click Next. 7. The next window will ask for a name for the printer .
3-9 9. A dialog box may appear asking you to insert the Windows 95 or 98 CD. Insert the CD and click OK. 10. A dialog box may appear telling you that necessary files on the CD cannot be found. Make sure the Windows CD is inserted, then use the Browse button to access the Windows CD.
3-10 12. When finished, the test page will be generated (if you chose to print a test page in Step 8). If the page prints, click Y es in this window . If not, click No and follow the Windows troubleshooting steps that appear .
3-11 Printing from Windows 95/98 This section of the manual will cover the basics of printing from Windows 95/98 to the GCC Elite 21 series printer . Most printing options within a Windows application are found within the Page Setup or Print dialog boxes, under the application ’ s File menu.
3-12 The Page Setup Window contains the following options for selection: Paper Size: Selects the Paper Size being printed to. This pull-down menu brings up a list of paper sizes supported by the Elite 21 printer Paper Source: Specifies which paper tray the paper is to be drawn from.
3-13 The Print dialog box The Print command is used to send the print jobs to the printer and to set certain options for the print job. Going to the File menu and selecting Print will bring up the following dialog box: This dialog allows the following to be selected: Name: Selects the printer that the job is to be sent to.
3-14 Clicking on the Properties button in the Print window will bring up additional printer options. Changes made within this section will apply only to the current document. The Paper window within the Print Properties section allows the following options to be set: Paper Size: Selects the Paper Size being printed to.
3-15 Auto Select - Sends job to the tray on the printer holding the paper size specified in the document. Envelope Feeder - Sends the job to the envelope feeder . Greyed out unless the feeder is installed. Manual Feed - Sends the job to the Multi-Purpose Feeder (T ray 1).
3-16 Output Bin determines where the paper will be output from the printer . The selections for Output Bin are: Use Current Printer Setting - Uses the default output bin specified in the printer ’ s Paper handling submenu. Standard Bin - Uses the standard output bin at the top of the printer .
3-17 The following items can be selected in this window: Resolution sets the print resolution for the document, 600 or 1200dpi. Halftoning allows you to use custom halftone values, or use the printer ’ s defaults. Print as Negative Image reverses the black and white areas in the document.
3-18 The following items can be selected in this window: Paper Reserve: Sets Paper Reserve to Enabled or Disabled. Paper Reserve allows the printer to automatically switch from one paper tray to the next if the first tray runs out of paper . Collation in Sets whether job collation is handled by the printer or by the computer .
3-19 Setting Defaults Using Driver Properties T ypically , changes made within the Page Setup, Print or Print Properties dialog windows will only take effect for the particular document that you are printing. Changes to the default settings used by the driver are made from the Driver Properties section of Windows 95/98.
3-20 Clicking on the Details tab will bring up the following window: This window allows the printer port to be changed, or a new port to be added for the printer . It also allows for a new driver to be selected, and for Job T imeout settings to be made.
3-21 Clicking on the Paper tab will bring up the following window: This window allows the default settings for Paper Size, Layout, Orientation, Paper Source and Number of Copies to be set. Clicking on Restore Defaults will reverse any changes made to this section and restore the settings to their original defaults.
3-22 Clicking on the Device Options tab will bring up the following window: This window configures various printer options, as follows: A vailable Printer Memory controls the memory setting used by the printer driver . This value should be adjusted automatically when the VM Option setting is changed in the Printer Features section below .
3-23 Collation in Printer: Sets whether job collation is handled by the printer or by the computer .This setting should match the Collation Mode setting on the printer ’ s Configuration menu. Installable Options controls the following settings: Additional T rays : Sets whether additional trays are present or not.
3-24 Additional Windows 95/98 Information Printing Binary Data (USB or LPR connection) Users may experience problems printing files with binary data to the Elite 21 printer using a USB or LPR-based connection due to the way that binary information is processed via these protocols.
4-1 4. Using the Elite 21 with Windows 2000 This Chapter will cover the installation, configuration and use of the Elite 21 Series printer with a Windows 2000 computer .
4-2 Software Installation The software required to set up your Windows 2000 computer is located on the Elite 21 Series CD-ROM. Y ou can install the Elite 21 software on your computer using Plug and Play . This will work if you are installing the software on a computer which is connected to the printer through the parallel or USB port.
4-3 Windows 2000 Software Installation - Plug and Play 1. If the computer is running, shut it down. 2. With the computer and printer both powered off, attach the parallel or USB cable to the computer and printer . Make sure that there is paper in the printer ’ s tray .
4-4 6. The next window will ask what you want the Wizard to do. Check “ Search for a suitable driver for my device ” and click Next to continue. 7. The system will then ask where to look for new drivers. Make sure that the Elite 21 Series CD-ROM is in the drive.
4-5 9. The Wizard will automatically copy the driver files to their correct locations. A status window will show the progress of the installation. If a “ Files Needed ” dialog box appears, use the Browse button to select your Elite 21 Series CD-ROM.
4-6 Windows 2000 Software Installation 1. Go to the Start menu of Windows 2000, then up to Settings and select Printers. In the Printers window , double-click the Add Printer icon to start the Add Printer Wizard. Click “ Next ” at the Add Printer Wizard welcome screen.
4-7 3. A list of ports will appear . Select the appropriate local parallel or serial port for the printer and click Next. 4. A list of manufacturers and printer models will appear . Insert the Elite 21 Series CD- ROM in the CD drive of your computer and click Have Disk.
4-8 6. The next window will display options to install either the PostScript (PS) or PCL driver for the Elite 21 Series. Most users will want to use the PostScript driver exclusively under Windows. Choose “ GCC Elite 21 Series PS ” unless you have a specific reason to use the PCL driver .
4-9 9. The next window allows you to specify the location of the printer . This will allow users to more easily identify the printer on a large network. Y ou can also enter comments to specify the printer ’ s capabilities, etc. to users (i.e. “ Duplex ” to identify a printer that can handle double-sided printing).
4-10 12. When the installation is complete, you will be returned to the Printers window and a new icon for the printer will appear . If installing a local printer , you are now ready to print to the Elite 21 printer .
4-11 Printing from Windows 2000 This section of the manual will cover the basics of printing from Windows 2000 to the GCC Elite 21 series printer . Most printing options within a Windows application are found within the Page Setup or Print dialog boxes, under the application ’ s File menu.
4-12 The Page Setup Window contains the following options for selection: Paper Size: Selects the Paper Size being printed to. This pull-down menu brings up a list of paper sizes supported by the Elite 21 printer Paper Source: Specifies which paper tray the paper is to be drawn from.
4-13 The Print dialog box The Print command is used to send the print jobs to the printer and to set certain options for the print job. Going to the File menu and selecting Print will bring up the fol.
4-14 Find Printer: Allows the network to be browsed for printers. Page Range: Selects either “ All ” to print the whole document, or “ From ” to specify a range of pages to print. Copies: Selects the number of copies of the document to be printed.
4-15 Page Order determines the order that the pages are printed in. “ Front to Back ” will print the first page first, “ Back to Front ” will print the last page first. Clicking on the Advanced button in the Layout window will bring up additional paper options, as follows: Paper Size: Selects the Paper Size being printed to.
4-16 Output Bin: Determines where the paper will be output from the printer . The selections for Output Bin are: Use Current Printer Setting - Uses the default output bin specified in the printer ’ s Paper handling submenu. Standard Bin - Uses the standard output bin at the top of the printer .
4-17 Paper Source: Specifies which paper tray the paper is to be drawn from. The options on the pull-down menu are as follows: Auto Select - Sends job to the tray on the printer holding the paper size specified in the document. Envelope Feeder - Sends the job to the envelope feeder .
4-18 Setting Defaults Using Driver Properties T ypically , changes made within the Page Setup, Print or Print Properties dialog windows will only take effect for the particular document that you are printing. Changes to the default settings used by the driver are made from the Driver Properties section of Windows 2000.
4-19 Clicking on the Printing Preferences button in the General window will allow you to set defaults for the Layout and Paper Quality windows under the Print window (see previous section).
4-20 Clicking on Device Settings brings up the following window:.
4-21 The Device Settings window controls most of the specific printing options for the printer , as follows: Form to T ray Assignment allows a specific paper size to be assigned as default for each of the various paper sources on the printer .
4-22 Additional Windows 2000 Information Printing Binary Data (USB or LPR connection) Users may experience problems printing files with binary data to the Elite 21 printer using a USB or LPR-based connection due to the way that binary information is processed via these protocols.
5-1 5. Using the Elite 21 with Windows NT 4.0 This Chapter will cover the installation, configuration and use of the Elite 21 Series printer with a Windows NT 4.
5-2 Software Installation The software required to set up your Windows NT 4.0 computer is located on the Elite 21 Series CD-ROM. Windows NT 4.0 uses a Wizard to help you install printer software. A Wizard is a series of dialog boxes. In each dialog box you make configuration choices then click the Next button to move to the next dialog box.
5-3 Windows NT 4.0 Software Installation 1. Go to the Start menu of Windows NT 4.0, then up to Settings and select Printers. In the Printers window , double-click the Add Printer icon to start the Add Printer Wizard.
5-4 3. A list of ports will appear . Select the appropriate local parallel or serial port for the printer and click Next. 4. A list of manufacturers and printer models will appear . Insert the Elite 21 Series CD- ROM in the CD drive of your computer and click Have Disk.
5-5 6. The next window will display options to install either the PostScript (PS) or PCL driver for the Elite 21 Series. Most users will want to use the PostScript driver exclusively under Windows. Choose “ GCC Elite 21 Series PS ” unless you have a specific reason to use the PCL driver .
5-6 9. A window will appear asking if you wish to print a test page. Click Y es if you are installing a local printer . Click No if you are installing the driver and will be setting up the printer as a network device later .
5-7 12. When the installation is complete, you will be returned to the Printers window and a new icon for the printer will appear . If installing a local printer , you are now ready to print to the Elite 21 printer . If installing as a stand-alone Ethernet network device, proceed to the Windows NT 4.
5-8 Printing from Windows NT 4.0 This section of the manual will cover the basics of printing from Windows NT 4.0 to the GCC Elite 21 series printer . Most printing options within a Windows application are found within the Page Setup or Print dialog boxes, under the application ’ s File menu.
5-9 The Page Setup Window contains the following options for selection: Paper Size: Selects the Paper Size being printed to. This pull-down menu brings up a list of paper sizes supported by the Elite 21 printer Paper Source: Specifies which paper tray the paper is to be drawn from.
5-10 The Print dialog box The Print command is used to send the print jobs to the printer and to set certain options for the print job. Going to the File menu and selecting Print will bring up the following dialog box: This dialog allows the following to be selected: Name: Selects the printer that the job is to be sent to.
5-11 Clicking on the Properties button in the Print window will bring up additional printer options. The Page Setup window within the printer ’ s Properties section allows the following options to be set: Paper Size: Selects the Paper Size being printed to.
5-12 Auto Select - Sends job to the tray on the printer holding the paper size specified in the doc- ument. Envelope Feeder - Sends the job to the envelope feeder . Greyed out unless the feeder is installed. Manual Feed - Sends the job to the Multi-Purpose Feeder (T ray 1).
5-13.
5-14 Output Bin: Determines where the paper will be output from the printer . The selections for Output Bin are: Use Current Printer Setting - Uses the default output bin specified in the printer ’ s Paper handling submenu. Standard Bin - Uses the standard output bin at the top of the printer .
5-15 Setting Defaults Using Driver Properties T ypically , changes made within the Page Setup, Print or Print Properties dialog windows will only take effect for the particular document that you are printing. Changes to the default settings used by the driver are made from the Driver Properties section of Windows NT 4.
5-16 Clicking on the Ports tab will bring up the following window: This window allows the printer port to be selected or changed. Y ou can also add a new port or configure an existing port. The Scheduling tab allows a network administrator to control scheduling of the printer .
5-17.
5-18 The Device Settings window controls most of the specific printing options for the printer , as follows: A vailable Printer Memory controls the memory setting used by the printer driver . See the “ Adding Additional RAM ” section of Chapter 1 of this manual for details.
6-1 6. The Elite 21 Control Panel This Chapter will cover the various functions of the Elite 21 Series control panel. This includes the following: • LCD Display Window • Status Lights • Function.
6-2 Introduction to the Elite 21 control panel The Elite 21 Control Panel is used to get information about the printer and to adjust specific printer functions. It includes an LCD display window , three LEDs that show the status of the printer at all times, and eight pushbuttons.
6-3 The Attention light flashes when the printer requires attention. A message will appear in the LCD display panel explaining what the printer requires. Control panel function keys Menu keys The Menu keys are used to scroll through the printer ’s various internal menus.
6-4 The Elite 21 menu system The menu system consists of a number of main menus. Some main menus contain submenus. Some menus only give you information, while others let you change settings. Depending on the printer ’s configuration, some menu items may not appear .
6-5 Main Menu Items 1. Held Job This menu controls the handling of Held Jobs within the printer . If “Hold Last Job” is enabled in the Configuration menu of the printer (see #6), the printer will hold the last job printed.
6-6 3. Paper Handling This menu controls all the options related to the paper trays of the printer . The items in this menu are as follows, with the default settings in bold : • Default Bin: Sets the default output bin for the paper . This item only appears if the optional Offset Catch T ray (Upper Bin) is installed.
6-7 3. Paper Handling (continued) • T ray 2 Size: Specified the default paper size used in T ray 2. Default is Autosense , which allows the printer to automatically determine the page size based on the tray’s sensors. • T ray 2 T ype: Specifies the default paper type used in T ray 2.
6-8 5. Printing This menu controls items related to print quality . Items can be changed by using the V alue key and pressing Select to confirm the change. The items are as follows: • Copies: Controls the default number of copies of a document that are printed if no number is specified within the print job.
6-9 6. Configuration (continued) • Language*: Specifies the language used on the printer ’s LCD display and internal pages. Default is English , also available are French, Italian, German and Spanish. • Startup Page: Determines whether a startup page is generated when the printer is powered on.
6-10 7. Input/Output (continued) • NetW are*: Sets the built-in Novell NetW are support to Disabled or Enabled . • RS-232 Baud Rate: Sets the baud rate for the RS-232 Serial interface. Default is 9600 bps. This setting should match the COM port setting on the PC.
7-1 7. Networking the Elite 21 Series Printer Each Elite 21 printer ships with a standard 10/100BaseT Ethernet connection and supports networking with Macintosh, Windows 95/98, Windows 2000, Windows NT 4.
7-2 Assigning an IP address In order to access the printer over most networks and also to access printer management controls such as WebAdmin, the printer should be assigned an IP address. The printer can be assigned an IP address in a number of ways.
7-3 Assigning TCP/IP Parameters Using DHCP: The Elite 21 printer also supports IP configuration via a Dynamic Host Configuration Protocol (DHCP) server .
7-4 Macintosh Configuration The Elite 21 printer can be accessed by a Macintosh network using either the EtherT alk (AppleT alk via Ethernet) protocol, or directly over TCP/IP by using Apple’s Desktop Printer Utility to select the printer via LPR.
7-5 Windows 95/98 Configuration The Elite 21 CD-ROM contains software to allow the printer to be accessed as a peer-to-peer device on a Windows 95/98 Ethernet network. This includes software to allow the printer to be accessed as a peer-to-peer device using TCP/IP , or using IPX/SPX.
7-6 Once the IP-P2P software is installed, you can run the program to create the TCP/IP port for the printer , as follows: • Make sure the printer is turned on and is showing “Ready” in its display window . • Go to the Windows Start menu, then to Applications and down to “IP-P2P .
7-7 P2P program defaults to a value of 10000. This value would only need to be changed if the base IP port on the printer was changed. T o confirm the IP port of the printer , you can print out a Network Status page, as follows: • Press either Menu key until Information appears.
7-8 • Click on “Find Printers” to locate all available printers on the network. A list of compatible printers will appear at the bottom of the window . • Click on the name of the printer you wish to access via TCP/IP from the list and click on “Select.
7-9 • If the printer driver has not yet been installed for the printer , install it according to the instructions in Chapter 3 of this manual, “Using the Elite 21 with Windows 95/98.” • Click on the Start button. Select Settings and then Printers.
7-10 printer over TCP/IP . Configuring a peer-to-peer connection via IPX First, make sure that IPX is enabled and configured within Windows. T o do this, go to the Start menu, then to Settings, Control Panels, and select Network. Click on Protocols, and make sure “IPX/SPX Compatible Protocol” is present on the list of supported protocols.
7-11 Once the IPX-P2P software is installed, you can run the program to create the IPX port for the printer , as follows: • Make sure the printer is turned on and is showing “Ready” in its display window . • Go to the Windows Start menu, then to Applications and down to “IPX-P2P .
7-12 Windows 2000 Configuration Setting Up LPR Printing If the printer driver has not already been installed, please install it before continuing. Instructions for installing the printer are found in Chapter 4 of this manual, Using the Elite 21 with Windows 2000.
7-13 This will allow the Windows 2000 server to print to the Elite 21 using LPR. Selecting a Shared Printer This section briefly describes the steps for setting up client access to a shared printer . This will allow other PCs on the network to print to the printer over the Windows 2000 server .
7-14 Windows NT 4.0 Configuration There are several options for setting up printing in a Windows NT environment. We recommend using the built-in LPR protocol within Windows NT 4.0 to access the printer . LPR print services may be used via TCP/IP by following the instructions in this section.
7-15 • Click on Close when all protocols and services have been added. If the TCP/IP protocol has just been added, Windows will prompt for the IP address and other TCP/IP parameters. The new protocols and services will not be available until the system is restarted.
7-16 Selecting a Shared Printer This section briefly describes the steps for setting up client access to a shared printer . This will allow other PCs on the network to print to the printer over the Windows NT 4.0 server . Windows 95/98: In the Printer Properties on the Details tab.
7-17 Novell NetW are 2.x & 3.x Configuration The GCC Elite 21 printer includes standard support for NetW are peer-to-peer networking. Before configuring the NetW are server to access the printer , however , NetWare support must be enabled on the printer , as follows: • Start the printer and wait for the LCD display to read Ready .
7-18 4. Define the Printer . • Press ENTER with the new Print Server Highlighted, select Print Server Configuration, then select Printer Configuration.
7-19 Novell NetW are 4.x Configuration The GCC Elite 21 printer includes standard support for NetW are 4.x peer-to- peer networking. Before configuring the NetW are server to access the printer , however , NetWare support must be enabled on the printer , as follows: • Start the printer and wait for the LCD display to read Ready .
7-20 Setting Up the Elite 21 Using Bindery Emulation Mode 1. Confirm Bindery Context Before installing the printer on a Novell NetW are 4.x server in Bindery Emulation mode, check that the server has a Bindery Context (name for the server under Bindery Services mode).
7-21 Bindery Mode). Note : If you receive a message asking you to login to a server with Bindery connections, the server you are attached to does not have Bindery Mode enabled. Follow the procedures in Step 1 (Confirm Bindery Context) or log onto a server with Bindery Services activated.
7-22 Setting up the Elite 21 Using NetW are Directory Services (NDS) Introduction to NDS NetW are Directory Services (NDS) offers a dif ferent, more advanced approach to network management than previous NetW are versions. Generally , it stores and tracks all network objects.
7-23 must be set up as follows and the Print Server Card must be set up with NDS Context and T ree. The steps below describe the use of NW ADMIN configuration to create printer , print server , and print queue objects. Then you will assign, or associate, those objects with each other .
7-24 field and click on the Create button. 3 Create Print Queue Object • Once again, highlight the Organizational Unit, select the Object item from the menu and choose Create. • At the New Object window , scroll down the Class of New Object icon list, select the Print Queue icon, and click on the OK button.
7-25 6. Check Assignments • At the Directory T ree, double click on the Print Queue object you just created. At the Print Queue window , click on the Assignments button. If you configured the print queue and printer correctly they will appear in the proper boxes on the Print Queue window .
7-26 bindery emulation based operations. The Print Server must be configured on the preferred file server . Incorrect setup of a Preferred File Server can interfere with NetW are printing. 6. If the Print Server is to be operated under Novell Directory Services, type in a Context entry and Preferred NDS T ree entry in the appropriate fields.
7-27 UNIX Configuration The Elite 21 printer can support UNIX TCP/IP printing in two modes: • Host-based lpd where a supplied line printer daemon is run on one or more workstations and print data is communicated to the printer via a TCP/IP port, or , • Printer-based lpd where the printer appears as a host running a line printer daemon.
7-28 DEC UL TRIX RISC V ersions 4.3 and 4.4 DEC OSF/1 V ersions 2.0 and 3.0 Solaris: V ersion 1.1.3 (SunOS 4.1.3), V ersion 2.3 (SunOS 5.3), V ersion 2.4, and V ersion 2.5 HP-UX Series 700 and 800 V ersion 9.01 and V ersion 10.0 IBM AIX V ersion 3.2.5 SCO UNIX V ersion 3.
7-29 The following sections give specific lpd/lpr setup instructions for various systems. Setting Up a BSD Remote Printer to Use lpd/lpr T o set up a remote printer on the host that sends jobs to the Elite 21 using printer resident lpd, add an entry to the /etc/printcap file on your host for each printer you use.
7-30 printer's lpd. Use the following procedures to do this: • At the prompt, type: #smit spooler <cr> • When a window appears, select Manage Remote Printers. • When a menu appears, select Client Services. • Another menu appears, select Remote Printer Queues.
7-31 lp -d<queue_name> <file_name> Setting Up an HP/UX Remote Printer to Use lpd Set up a remote printer on the host that sends jobs to a Print Server Card using the Print Server Card lpd. T o do this: • At the prompt, type: sam • When a window appears, select Printer/Plotter Manager .
7-32 • When prompted for the remote system, type INTNET ADR so the AS/400 recognizes the device as an IP device. • T ype PORT1. • Connection type must be IP . • Internet address must be the IP address of the printer . • Destination type must be OTHER.
7-33 Dick's printer down the hall [Enter] • Select exit to save your configuration and press [Enter]. Y ou are now prepared to print. Setting Up a SCO UNIX Remote Printer to Use lpd/lpr Set up a remote printer on the host that sends jobs to a printer using lpd.
7-34 LPSYSTEM Installation Use the following procedures to install LPSYSTEM: Note: The following must be executed from the Bourne Shell. T ype: SH e to enter the Bourne Shell program. • T ype: lpsystem -t bsd <IP_address_of_Printer> Enter Printer host name in /etc/hosts file.
7-35 When password: appears, again type guest or sysadm and press Enter . The main menu is displayed. This utility lets you change the IP Parameters, lpd/lpr printers, protocols, restore to factory defaults, and change password. Press the number for the parameter you wish to check or change and press Enter .
8-1 8. Using W ebAdmin WebAdmin is GCC’ s remote printer management software, which allows a user to monitor and control printer settings using a standard Web browser . WebAdmin can be used to access and change many of the same settings from the printer ’s control panel, and can also be used to configure network settings for the printer .
8-2 Accessing WebAdmin In order to access the printer using WebAdmin, the printer must be attached to an Ethernet network and running TCP/IP . If the printer has not been assigned an IP address, consult Chapter 7 of this manual, “Networking the Elite 21 Series Printer .
8-3 If using TCP/IP , de-select the option to “Search for IPX-based printers.” If using IPX (NetW are), de-select the option to “Search for IP-based printers.” Error messages may appear if both boxes are selected and one of the protocols is not available on the PC.
8-4 Y ou can access WebAdmin by clicking on the IP address of the printer as displayed on this list. If using IPX, you can also click on the printer name on the “IPX/SPX” list. This will bring you to a limited version of W ebAdmin, showing only the Network settings as outlined on page 8-6.
8-5 Using WebAdmin Each WebAdmin page contains a Printer Status display at the top of the page. This tells the current status of the printer and whether paper is present in the printer ’s trays. This information is automatically updated every 60 seconds.
8-6 Printer Information (shown on previous page) will bring up configuration and revision information about the printer . This page also allows you to print out information pages from the printer by clicking the Information Pages link at the bottom of the page.
8-7 Network brings up the window above. Several of these functions are only accessible from WebAdmin. The System category contains the following items: •Restart Networking - Restarts the printer ’s network card •Networking Factory Defaults - Restores network settings to factory defaults.
8-8 The Protocols category contains the following items: •Setup NetW are - Brings up the following window: This section allows NetW are settings to be selected for the printer . Enter any applicable settings for your NetW are network and click Accept Settings.
8-9 The Others category contains the following items: •Print T est Page - Prints network test page. •Configure Status Page - Sets whether a network status page is printed automatically on startup or not. •Printer Status - Displays the current printer status.
9-1 9. Using the Printing Features of the Elite 21 This chapter outlines the procedures for performing some specific printing tasks with the Elite 21 printer .
9-2 Double-Sided (Duplex) Printing The Elite 21 printer has the ability to print on both sides of the page, provided that the Duplex Unit is installed. The Duplex Unit ships standard with the Elite 21 DN and Elite 21 SE models and can be added as an option to the Elite 21 N model.
9-3 Note: During the duplex printing process, the edge of the page may briefly appear from out of the output slot at the top of the printer , then be pulled back into the printer . This is normal operation. Do not attempt to remove sheets from the printer until they have been fully ejected from the printer .
9-4 Sending Jobs and Adjusting Fuser T emperature by Paper T ype The Elite 21 printer allows a paper type to be defined for each of the paper sources, using either the printer ’s front control panel or W ebAdmin to access the Paper Handling options on the unit.
9-5 Windows 2000: • Open the document you wish to print. Go to the File menu and then down to Print. • Click on the Paper/Quality tab at the top of the Print window . • Set the “Media” setting to “Letterhead.” • Set any other print options for the job to the desired settings, and click Print to send the job.
9-6 members of a specific group of users, the printer operator can define three different paper sources for these forms and let the users know that these forms are now defined on the printer as Normal 1, 2 and 3. Users can then send jobs accordingly without having to know specifically which tray the form has been loaded in.
9-7 Using the Multi-Purpose Feeder (T ray 1) Loading Paper into the Feeder 1. Open the Multi-Purpose Feeder by pulling at the latch at the top center of the feeder cover . 2. Pull outward on the clear plastic tray extension within the cover to extend the tray to hold larger paper sizes.
9-8 4. Load the paper into the tray , with the side to be printed on facing up and the top of the page feeding into the printer first. Setting the Paper Size There are no paper size sensors on the Multi-Purpose Feeder (T ray 1), so the printer depends on the user to manually enter the paper size for the tray using the printer ’s front menu.
9-9 size if desired. An example of this follows: The printer is loaded with Letter sized paper in T ray 1, and the T ray 1 Size setting is set to “Letter .” John sends a print job to the printer which specifies Legal sized paper . The printer pauses and the LCD display displays “Load T ray 1 Legal.
9-10 Printing Envelopes Envelopes can be printed on the Elite 21 using either the Multi-Purpose Feeder (T ray 1) of the printer , or with the optional Envelope Feeder . Supported envelope sizes are as follows: •Commercial #10 •Monarch •DL •C5 T o print an envelope from T ray 1 of the printer , follow these steps: 1.
9-11 T o print envelopes using the optional envelope feeder , follow these steps: 1. Load the envelope into the envelope feeder: • Install the envelope feeder according to the instructions in Step 10d of Chapter 1 of this manual. • Adjust the paper size guides to the correct size for the envelopes being used.
9-12 Sending Jobs to the Rear (Face Up) Output T ray When sending thicker stock through the Elite 21 printer , we recommend using the rear (face up) paper output tray . This allows the paper to follow a more straight-through path through the printer and avoid potential jams.
9-13 Holding and Printing Jobs The Elite 21 printer has the ability to hold a copy of the last print job sent to the printer and print additional copies of the job directly from the front panel of the printer .
9-14 • Press either Menu key until “Held Job” appears. • Press either Item key until “Delete Held Job” appears. • Press Select to delete the job.
9-15 Specifying T ransmit Once Collation Mode The Elite 21 printer can operate in two different collation modes: • T ransmit Once Collation Mode: When multiple copies of a single document are sent, the print driver on the computer sends the job once, then subsequent copies are processed directly by the printer .
9-16 Windows 95/98: • Go to the Start menu, then to Settings and Printers. • Right-click the printer icon for your Elite 21 printer and select Properties. • Click on the Device Options tab. • Under Printer Features, click on “Collation in Printer .
9-17 Offsetting Copies of Collated Output The Elite 21 printer has the ability to sort collated documents by offsetting alternating copies of the document as they are output from the printer . This makes it easier to separate individual copies from each other , as each copy will be output slightly to the side of the copies above or below it.
9-18 Windows NT 4.0: • Go to the File menu, then down to Print. • In the Print dialog box, click on the “Properties” button. • Click on the “Advanced” tab in the Properties window . • Under “Printer Features,” click on “Output Bin.
10-1 10. Maintenance and T roubleshooting This chapter of the manual covers periodic maintenance steps and troubleshooting information for the Elite 21 printer .
10-2 Cleaning the printer The exterior of the printer can be cleaned by carefully wiping the outside of the unit with a soft cloth, lightly moistened with cool water . A mild soap or detergent may be used to clean stains from the outside of the unit. Do not use ammonia or alcohol-based cleaners, as these may damage the printer .
10-3 Replacing the T oner Cartridge The toner cartridge contains the image drum and toner supply of the printer . It should be replaced after approximately 15,000 sheets have been printed (rated at Letter/A4 size, single- sided, 5% black coverage).
10-4 1. Make sure the printer is in its “ Ready ” state. Open the front cover all the way until it stops. Note: Remove any printouts from the top output tray before opening the cover . Do not touch any internal components of the printer . 2. Grasp the old toner cartridge and slowly pull it out of the printer .
10-5 6. Place the toner cartridge on a flat surface and hold the cartridge securely with one hand. Grasp and pull the sealing tape straight out from the side of the cartridge, as shown. Pulling the tape out at an angle may cause it to break. Do not shake the cartridge or subject it to shocks once the tape is removed.
10-6 1. Check the printer ’ s display to make sure the unit is in the Ready mode. Switch off the printer ’ s power switch at the front of the unit and unplug the printer ’ s AC power supply from its outlet. 2. Open the front cover of the printer .
10-7 3. Grasp the toner cartridge and slowly pull it out of the printer . Set the toner aside. 4. The BTR roller is the black foam-rubber roller beneath the toner cartridge. Press the yellow plastic levers on either side of the plate behind the BTR roller as shown to raise the roller .
10-8 6. Position the new BTR roller with the gear on the right side. Insert the left side of the shaft into the printer first, then the right. Make sure the shaft is seated securely into the notches inside the printer . 7. Press down on both ends of the BTR roller until it locks into place.
10-9 9. Close the front cover , making sure it latches securely . Plug the printer back into the AC power supply and turn on the printer . The display should come to “ Ready ” and the printer will be ready to resume printing.
10-10 1. Check the printer ’ s display to make sure the unit is in the Ready mode. Switch off the printer ’ s power switch at the front of the unit and unplug the printer ’ s AC power supply from its outlet. Caution: The fusing unit of the printer will be very hot directly after printing.
10-11 3. Remove the duplexing unit of the printer (if equipped) by pushing inward on the green tabs to the left and right of the unit (as shown). Grasp and pull the duplexing unit out of the printer . 4. Remove the two screws that secure the fusing unit, as shown.
10-12 6. Slide the new fuser into the printer , making sure that the unit slides all the way into the unit and is seated securely . 7. Secure the new fuser in place with the two screws, as shown. 8. Close the rear cover , making sure it latches securely .
10-13 Error/Status Messages In the event that a printer error occurs, the Elite 21 printer will display an error message on its LCD display . The display may also show other status or warning messages alerting you as to the status of the printer .
10-14 Error Message Paper exit jam Paper duplex jam Upper bin jam Paper size error Install toner Replace toner Top cover open Rear cover open. Load <tray> <paper size> <bin> full Insert <tray> No env. feeder Tray 1 empty Tray 2 empty Tray 3 empty Tray 4 empty Description Paper has jammed while exiting the printer .
10-15 Error Message Env feeder empty Tray 3 blocked Tray 4 blocked Toner is low Toner is empty Description The envelope feeder is out of paper . The paper path from T ray 3 is blocked. Usually caused when the tray above has been removed. The paper path from T ray 4 is blocked.
10-16 1. Inspect the Multi-Purpose Feeder and remove any jammed paper by pulling the sheets out as shown. 2. Remove the paper cassette from the printer .
10-17 3. If multiple trays are in use, remove each tray and inspect each feeder for jammed pages. 4. Check each cassette and remove any wrinkled or creased paper . 5. Push each paper cassette back into the printer , making sure that the cassette(s) are firmly pushed all the way in.
10-18 6. Close the Multi-Purpose Feeder (if open) and open and close the front cover of the printer to reset the printer and remove the “ Paper Feed Jam ” message. The display should return to “ Ready ” and the printer will be ready to resume printing.
10-19 2. Open the front cover all the way until it stops. Remove any printouts from the top output tray before opening the cover . Do not touch any internal components of the printer . 3. Grasp the toner cartridge and slowly pull it out of the printer .
10-20 5. Reinsert the toner cartridge into the printer , making sure the tabs on the left and right of the cartridge match up with the channels within the printer (as shown). Make sure the cartridge is inserted all the way into the printer and is seated properly .
10-21 1. Squeeze the latch at the upper left of the rear panel and pull towards you to open the rear cover of the printer . If you are using a paper cassette extended past the Letter/A4 setting, remove the cassette before opening the rear cover . 2. Look for and remove paper jammed in the space directly behind the rear cover .
10-22 3. Remove the duplexing unit of the printer (if equipped) by pushing inward on the green tabs to the left and right of the unit (as shown). Grasp and pull the duplexing unit out of the printer .
10-23 6. Close the rear cover , making sure that it latches securely . The display should return to “ Ready ” and the printer will be ready to resume printing. 1. Squeeze the latch at the upper left of the rear panel and pull towards you to open the rear cover of the printer .
10-24 2. Look for and remove paper jammed in the space directly behind the rear cover . Caution: The fusing unit of the printer will be very hot directly after printing.
10-25 5. Remove any jammed paper from inside the duplexing unit. 6. Reinsert the duplexing unit into the printer , as shown. Be sure to latch the duplexing unit back into place by sliding the two green tabs outward. 7. Close the rear cover , making sure that it latches securely .
10-26 1. Pull on the recessed area at the rear of the upper output bin to open its cover , as shown. 2. Remove any jammed paper from inside the upper bin. Upper Bin Jam An “ Upper Bin Jam ” message indicates that paper has jammed in the optional upper output bin of the printer .
10-27 3. Close the rear cover , making sure it latches securely . 4. Close the Multi-Purpose Feeder (if open) and open and close the front cover of the printer to reset the printer and remove the “ Upper Bin Jam ” message. The display should return to “ Ready ” and the printer will be ready to resume printing.
10-28 Faded print Black Dots V ertical black streaks The paper is moist. The toner cartridge is old or damaged. T oner in the toner cartridge is low . Remove the moist paper and load new , dry paper . Replace the toner cartridge. Replace the toner cartridge.
10-29 Repeating marks White spots T oner smears when rubbed The paper path is dirty . The toner cartridge is old or damaged. Print several blank sheets. Replace the toner cartridge. The paper is out of specification. The toner cartridge is old or damaged.
10-30 Blank page Partial blanks Creased paper The sealing tape of the toner cartridge is not pulled out. The printer feeds two or more sheets at a time The toner cartridge is old or damaged. The toner in the toner cartridge is low . The high voltage power supply may be defective.
10-31 Plotted print V ertical blanks Blurred print The paper is out of specification. The paper is moist. The toner cartridge is old or damaged. Replace the paper with recommended media. Remove the moist paper and load new , dry paper . Replace the toner cartridge.
A-1 Appendix A: Printer Specifications Marking Engine: Print Engine: Fuji Xerox P752 (Hakuba) Print Method: Dry type laser printing Engine Resolution: 600/1200dpi (software selectable) Maximum Printable Area: 8.33”x13.83” (21 1.6x351.3 mm) Maximum Print Speed: Letter: 21 pages per minute (ppm) (Simplex) / 7.
A-2 Controller: Processor: 80MHz PowerPC 403 GCX Memory: 16MB minimum, 256MB maximum Interfaces: 10/100BaseT Ethernet, USB, Bi-directional parallel, RS-232 Serial Languages: Xionics PostScript Level 2.
B-1 Appendix B: Paper Specifications Supported Paper Sizes: Universal tray/550 sheet capacity (T ray 2/3/4): •Letter •Legal 13” •A4 •A5 •Executive •Legal 14” •B5 •T ransparencies (.
B-2 Envelopes Commercial #10: 4.125 x 9.5 (104.8 x 241.3 mm) Monarch: 3.875 x 7.5 (98.4 x 190.5 mm) DL: 4.33 x 8.66 in. (1 10 x 220 mm) C5: 162 x 229 mm (6.38 x 9.02 in.) Print alignment Skew: The amount by which a supposedly horizontal printed line may vary from being parallel with the edge of the paper .
C-1 Appendix C: Interface connector pinouts Use the following pinouts and descriptions of the various printer interface connectors for purchase or assembly of a new cable.
C-2 RS-232 Serial: PIN SIGNAL DESCRIPTION DIRECTION 1 FG Frame Ground 2 TXD T ransmitted Data Out 3 RXD Received Data In 4 RTS Request to Send Out 5 CTS Clear to Send In 6 DSR Data Set Ready In 7 GND .
D-1 Appendix D: Radio and TV interference This printer generates radio frequency energy and may cause interference to radio and television communications if not installed and used in accordance with GCC T echnologies’ instructions.
E-1 Appendix E - PCL PCL stands for Printer Control Language, a page description language developed by Hewlett-Packard for use with their LaserJet series printers. The Elite 21 printer supports PCL 6 (PCL 5e and PCL XL) , as well as PostScript. This is useful if sending jobs from older DOS-based applications that do not support PostScript.
E-2 Printer command E C L F F F C R E CE E C&l # X E C&l0X E C&l # H E C&l # A E C&l # O E C&a # L E C&a # M E C&l # E E C&l # F Function Escape character Line feed.
F-1 Appendix F: Fonts The Elite 21 printer ships with 136 standard PostScript fonts in 42 font families. This collection of fonts matches the standard PostScript Level 3 font set.
F-2 Follow the on-screen installer intructions. This will install all the screen fonts onto the system. The Bitstream screen fonts provide equivalent typefaces to traditional PostScript fonts, however the Bitstream font names are typically different from traditional PostScript font names.
F-3 Equivalent font family Bitstream font family Albertus MT Flareserif 821 Antique Olive Roman Incised 901 Apple Chancery Cataneo Arial Swiss 721 SWM AvantGarde Geometric 71 1 Gothic Bodoni Modern 42.
F-4 Bitstream font family Equivalent font family Aldine 430 Garamond StempelGaramond Roman Cataneo Apple Chancery Century 702 Schoolbook NewCenturySchlbk Clarendon 701 Clarendon Classical Hoefler T ex.
F-5 Macintosh Font Equivalency T ables Bitstream font Macintosh equivalent Printer font Aldine 430 Garamond SW A StempelGaramond Roman StempelGaramond-Roman Aldine 430 Garamond SW A (italic) StempelGa.
F-6 Bitstream font Macintosh equivalent Printer font Incised 901 SW A (bold) Antique Olive Bold AntiqueOlive-Bold Incised 901 Compact SW A (bold) Antique Olive Compact AntiqueOlive-Compact ITC Bookman.
F-7 Bitstream font Macintosh equivalent Printer font Swiss 721 SWM (italic) Arial (italic) Arial-ItalicMT Swiss 721 SWM (bold) Arial (bold) Arial-BoldMT Swiss 721 SWM (bold, italic) Arial (bold, itali.
F-8 Windows Font Equivalency T ables Bitstream font Style File name W indows equivalent Printer font Aldine 430 Garamond SW A ALDIGSR_.TTF StempelGaramond Roman StempelGaramond-Roman Aldine 430 Garamond SW A (Italic) Italic ALDIGSI_.TTF StempelGaramond Roman StempelGaramond-Italic Aldine 430 Garamond SW A (Bold) Bold ALDIGSB_.
F-9 Bitstream font Style File name W indows equivalent Printer font ITC Lubalin Graph SW A (Demi Oblique) Bold Italic ITCLGSDO.TTF LubalinGraph LubalinGraph-DemiOblique ITC Zapf Chancery SW A (Medium Italic) ITCZCSMI.TTF ZapfChancery ZapfChancery-MediumItalic ITC Zapf Dingbats SW A ITCZDS__.
F-10 Bitstream font Style File name W indows equivalent Printer font V enetian 521 Goudy SWA VENEGS__.TTF Goudy Goudy V enetian 521 Goudy SWA (Italic) Italic VENEGSI_.TTF Goudy Goudy-Italic V enetian 521 Goudy SWA (Bold) Bold VENEGSB_.TTF Goudy Goudy-Bold V enetian 521 Goudy SWA (Bold Italic) Bold Italic VENEGSBI.
G-1 Appendix G: Service and Support Y ou can contact GCC for technical assistance in several ways. • T echnical Support phones: (781) 276-8620. (North America only; outside North America, refer to back cover) • Fax: (781) 275-1 1 15. • GCC’s World Wide W eb site: http://www .
H-1 Appendix H: Consumables and Accessories The following consumables and optional accessories are available for the GCC Elite 21 printer . T o order , contact GCC Direct Sales at 800 422-7777 or visit our web site at www .gccprinters.com (North America only).
I-1 Appendix I: Contacting GCC W orldwide GCC T echnologies can be reached through a number of methods. Customers in North America should contact GCC’s corporate offices, as follows: GCC TECHNOLOGIES, INC. 209 Burlington Rd. Bedford, MA 01730 T el: (781) 275-5800 Fax: (781) 275-1 1 15 Web: http://www .
I-2 Customers outside of North America should contact their local GCC office, GCC dealer or GCC distributor for Sales or T echnical Support assistance. GCC ’ s local of fices can be reached as follows: AUSTRALIA GCC T echnologies Australia Unit 5/585 Blackburn Rd.
J-1 Appendix J: W arranties and Licenses Software License Agreement OPENING THE BAG CONT AINING THE SOFTW ARE (the “Software”) WHICH ACCOMP ANIES THIS MANUAL INDICA TES YOUR ACCEPT ANCE OF THE TERMS AND CONDITIONS CONT AINED IN THIS LICENSE AGREEMENT .
J-2 Limited Software W arranty W ARRANTY If you discover physical defects in the medium on which the Software or the Documentation are distributed, at its option, GCC will either replace the medium at no charge to you or terminate the License and require the return of your Product, and upon such return, refund to you the purchase price thereof.
J-3 Limited Hardware W arranty GCC T echnologies, Inc. (“GCC”) warrants, for the limited period of one year from the date of original purchase, the Elite 21ppm sold by GCC and any accompanying media on which GCC software is recorded (the “Product”) to be free from defects in materials and workmanship.
J-4 FEDERAL COMMUNICA TIONS COMMISSION W ARNING: This equipment was tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer- ence in a residential installation.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté GCC Printers 21 Series c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du GCC Printers 21 Series - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation GCC Printers 21 Series, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le GCC Printers 21 Series va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le GCC Printers 21 Series, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du GCC Printers 21 Series.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le GCC Printers 21 Series. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei GCC Printers 21 Series ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
