Manuel d'utilisation / d'entretien du produit WorkForce Pro WP-4010 du fabricant Epson
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WorkForce ® Pro WP-4010/WP-4023 User's Guide.
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Contents WorkForce Pro WP-4010/WP-4023 User's Guide ...................................................................................... 9 Product Basics ..........................................................................................
Double-sided Printing Options - Windows ................................................................................. 45 Print Density Adjustments - Windows ....................................................................................... 46 Selecting Additional Layout and Print Options - Windows .
Sizing Printed Images - Mac OS X 10.4......................................................................................... 74 Selecting Double-sided Printing Settings - Mac OS X 10.4 ........................................................... 75 Managing Color - Mac OS X 10.
Solving Problems .................................................................................................................................... 109 Checking for Software Updates ...................................................................
Solving Print Quality Problems ......................................................................................................... 131 White or Dark Lines in Printout ..............................................................................
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WorkForce Pro WP-4010/WP-4023 User's Guide Welcome to the WorkForce Pro WP-4010/WP-4023 User's Guide . 9.
Product Basics See these sections to learn about the basic features of your product. Note: Your product may look different from the illustrations in this guide, but the instructions are the same.
Printer Parts - Top 1 Edge guides on paper cassette 2 Paper stopper 3 Output tray extension 4 Output tray 5 Edge guides on rear MP tray 6 Rear MP (multipurpose) tray 7 Feeder guard Parent topic: Print.
Printer Parts - Back 1 USB port 2 Ethernet LAN port 3 Maintenance box 4 Duplexer (rear unit) 5 AC inlet Parent topic: Printer Parts Locations 12.
Printer Parts - Inside 1 Ink cartridge slots 2 Front cover 3 Print head Parent topic: Printer Parts Locations Printer Parts - Control Panel Buttons and Lights WP-4023 13.
1 The power light 2 The power button 3 The network status button 4 The Wi-Fi button 5 The paper feed button 6 The black cleaning button 7 The color cleaning button 8 The cancel button 9 The WiFi light.
6 The color cleaning button 7 The cancel button 8 The Ethernet light 9 The maintenance box light 10 The paper light 11 The ink out lights Parent topic: Printer Parts Locations Related references Printer Light Status The Power Off Timer The product turns off automatically if it is not used for a period of time after it enters sleep mode.
3. Select the time period you want as the Power Off Timer setting. 4. Click Apply . 5. When you see the confirmation message, click Yes , then close the Printer Settings window.
• Mac OS X 10.4/10.5 : In the Apple menu or the Dock, select System Preferences . Select Print & Fax or Print & Scan , select your product, and select Open Print Queue or Print Queue . Select Utility . 2. Select Printer Settings . You see this window: 3.
2. Visit www.epson.com/connect to learn more about mobile device printing and check the compatibility of your mobile device. 3. Connect your mobile device to the same wireless network that your product is using. 4. Print from your mobile device to your EPSON product.
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes Paper Loading Capacity.
2. Pull out the paper cassette. 3. Slide the edge guides outward. Note: If you are using legal-size paper, squeeze the tab to extend the paper cassette.
4. Load a stack of paper, printable side down, in the cassette as shown. 21.
5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guide, and is not sticking out from the end of the cassette.
Caution: To prevent paper feeding problems, make sure you do not load too much paper in the cassette. 6. Gently replace the paper cassette. 7. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper.
Parent topic: Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes Loading Paper in the Rear MP (Multipurpose) Tray You can print documents on a variety of paper types and sizes.
2. Pull up the rear MP tray. 3. Flip the feeder guard forward, then slide the edge guides outward. 25.
4. Insert paper, glossy or printable side up and short edge first, in the center of the tray. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the tray.
Note: You can load binder paper with holes in the rear MP tray. The paper must be one of the following sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 × 357 mm]). The holes must be within 0.
2. Pull up the rear MP tray. 3. Flip the feeder guard forward, then slide the edge guides outward. 28.
4. Insert envelopes, short edge first and with the flap facing down, in the center of the tray. 5. Slide the edge guides against the envelopes, but not too tightly. Always follow these envelope loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
Paper Loading Capacity Paper type Loading capacity - paper Loading capacity - rear MP cassette tray Plain paper 250 sheets Letter (8.5 × 11 80 sheets inches [216 × 279 mm]) 250 sheets Legal (8.
Paper type Loading capacity - paper Loading capacity - rear MP cassette tray Envelopes — 10 envelopes Parent topic: Loading Paper Available EPSON Papers You can purchase genuine EPSON ink and paper at EPSON Supplies Central at www.epson.com/ink3 (U.
Paper Type Size Part number Sheet count EPSON Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041808 40 Glossy S041727 100 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.
For this paper Select this paper Type or Media Type setting EPSON Premium Presentation Paper Matte Premium Presentation Paper Matte EPSON Premium Presentation Paper Matte Double-sided EPSON Ultra Prem.
• Windows XP : Click Start and select Printers and Faxes . (Or open the Control Panel , select Printers and Other Hardware if necessary, and select Printers and Faxes .) Right-click your product name and select Properties . 2. Click the Optional Settings tab.
5. If you want the printer software to warn you if you try to print with the wrong paper size, select the Paper Size Notice checkbox. Note: If you turn on Paper Size Notice , the printer will prevent you from printing with the wrong paper size settings.
3. Select the paper size you loaded in each paper source as the Paper Size Loaded . If your paper doesn't match any of the sizes listed for the rear MP tray, select Others . 4. If you want the printer software to warn you if you try to print with the wrong paper size, select the Paper Size Notice checkbox.
Installing the Optional Second Paper Cassette You can install the optional paper cassette to provide more paper capacity. 1. Turn off the product and unplug the power cord and any connected cables. Caution: To avoid electric shock, make sure you unplug the power cord.
4. Reconnect the power cord and connector cables, and plug in the product. 5. Turn on the product. Parent topic: Loading Paper 38.
Printing From a Computer Before printing documents or photos from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an internet connection, it is a good idea to check for updates to your product software on Epson's support website.
3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the Paper Source setting that indicates where you loaded the paper you want to print on.
7. Select the type of paper you loaded as the Paper Type setting. Note: Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9. Select a Color option: • To print a color document or photo, select the Color setting.
Rear MP Tray Selects the paper in the rear MP tray as the paper source. Paper Cassette 1 Selects the paper in cassette 1 as the paper source. Paper Cassette 2 Selects the paper in cassette 2 as the paper source. Note: If your product only has one paper cassette, the Paper Cassette 2 option will not be available.
Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting the 2-Sided Printing checkbox on the Main tab. Automatic double-sided printing is only available if you have loaded plain paper in these sizes: Letter (8.
4. Select the double-sided printing options you want to use. 5. Click OK to return to the Main tab. 6. Click the Print Density button. You see this window: 44.
7. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 8. If you selected the User-Defined document type, select the Adjustments options you want to use.
Print Density Adjustments - Windows When you select the User-Defined setting, you can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing.
1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
Color Controls Lets you select a Color Mode setting, individual settings for Brightness , Contrast , Saturation , and Density , and individual color tones. If you select the Adobe RGB color mode, you can also adjust the midtone density using the Gamma setting.
Parent topic: Selecting Additional Layout and Print Options - Windows Additional Settings Options - Windows You can select any of the Additional Settings options to customize your print. Some options may be pre- selected or unavailable, depending on other settings you have chosen.
2. Place your cursor over a Printing Presets option to view its list of settings. 3. Use any of the available options on the screen to control your printing presets.
2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK . These settings are now the defaults selected for printing.
You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
3. Do one of the following for each type of update: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click Apply . 5. Click OK to exit.
Selecting Page Setup Settings - Mac OS X 10.5/10.6/10.7 Selecting Print Layout Options - Mac OS X 10.5/10.6/10.7 Sizing Printed Images - Mac OS X 10.5/10.6/10.7 Selecting Double-sided Printing Settings - Mac OS X 10.5/10.6/10.7 Managing Color - Mac OS X 10.
Note: The print window may look different, depending on the version of Mac OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation . Note: If you do not see these settings in the print window, check for them in your application before printing.
9. Select the type of paper you loaded as the Media Type setting. Note: Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11. Select any of the available print options. Paper Source Options - Mac OS X 10.
Paper Source Options - Mac OS X 10.5/10.6/10.7 You can select any of the available options in the Paper Source menu to print from paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Rear MP Tray Selects the paper in the rear MP tray as the paper source.
Print Options - Mac OS X 10.5/10.6/10.7 You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Flips the printed image left to right.
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
• To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu. • To adjust the order in which pages are printed, select an option from the Page Order pop-up menu.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the version of Mac OS X you are using. 1. Select one of the Two-sided Printing options.
3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac OS X Parent topic: Printing with Mac OS X 10.
3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac OS X 10.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects.
Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7 Checking Print Status - Mac OS X 10.5/10.6/10.7 During printing, you can view the progress of your print job, control printing, and check ink cartridge status. 1. Click the printer icon when it appears in the Dock.
4. Select any of the available printing preferences. 5. Click OK . Printing Preferences - Mac OS X 10.5/10.6/10.7 Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7 Printing Preferences - Mac OS X 10.5/10.6/10.7 You can select from these settings on the Driver tab.
Printing with Mac OS X 10.4 You can print with your product using any Mac OS X printing program, as described in these sections. Selecting Page Setup Settings - Mac OS X 10.4 Selecting Basic Print Settings - Mac OS X 10.4 Selecting Print Layout Options - Mac OS X 10.
3. Select your product as the Format for setting. 4. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size. 5. Select the orientation of your document or photo as shown in the page setup window.
1. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 2. Select your product as the Printer setting.
4. Select Print Settings from the pop-up menu. 5. Select the Paper Source setting that indicates where you loaded the paper you want to print on. 6. Select the type of paper you loaded as the Media Type setting. Note: Check the paper type settings list for details.
Paper Source Options - Mac OS X 10.4 You can select any of the available options in the Paper Source menu to print from paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Rear MP Tray Selects the paper in the rear MP tray as the paper source.
Print Options - Mac OS X 10.4 You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Flips the printed image left to right.
• To adjust the order in which pages are printed, select one of the Page Order options. • To print only selected pages in a multi-page document, select one of the Print options. • To scale the image to fit on a specific paper size, select the Scale to fit paper size option and select a paper size from the pop-up menu.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the Two-sided Printing options. 2. Select the type of document you are printing as the Document Type setting.
1. Select Color Options from the pop-up menu in the print window. 2. Select one of the available options. Color Options - Mac OS X 10.4 Parent topic: Printing with Mac OS X 10.4 Color Options - Mac OS X 10.4 You can select from these settings on the Color Options menu.
1. Select Extension Settings from the pop-up menu in the print window. 2. Select any of the available printing preferences. Printing Preferences - Mac OS X 10.4 Parent topic: Printing with Mac OS X 10.4 Printing Preferences - Mac OS X 10.4 You can select from these settings on the Driver tab.
Checking Print Status - Mac OS X 10.4 Parent topic: Printing with Mac OS X 10.4 Checking Print Status - Mac OS X 10.4 During printing, you can view the progress of your print job, control printing, and check ink cartridge status. 1. Click the printer icon when it appears in the Dock.
2. Select the following options as necessary: • To cancel printing, click the print job and click Delete . • To pause printing, click the print job and click Hold . To resume printing, click the print job marked "Hold" and click Resume .
Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When an ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it.
1 The maintenance box light 2 The ink out lights • If the light is flashing, a cartridge is low, or the maintenance box is nearing the end of its service life.
2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, EPSON Status Monitor will not display an accurate cartridge status.
4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox.
Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status With Mac OS X You can check the status of your ink cartridges and maintenance box using a utility on your Mac. 1. Do one of the following: • Mac OS X 10.6/10.7 : In the Apple menu or the Dock, select System Preferences .
3. Do the following as necessary: • You can update the ink cartridge and maintenance box status by clicking Update . • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.
Replacing the Maintenance Box Purchase EPSON Ink Cartridges and Maintenance Box You can purchase genuine EPSON ink, maintenance boxes, and paper at EPSON Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an EPSON authorized reseller.
Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.
5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 6. Gently shake the ink cartridge horizontally for about five seconds as shown.
8. When you are finished, close the front cover. After the product checks the cartridges, ink replacement is complete. Remove the ink cartridge and reinstall it to clear the error. Note: Do not turn off the printer during ink replacement. If you remove a low or expended ink cartridge, you cannot re-install and use the cartridge.
1. Make sure the product is not printing. 2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box.
4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
6. Insert the new maintenance box into the holder and push it all the way in. 7. Press the buttons on the sides of the duplexer (rear unit) and reattach it.
Related concepts Purchase EPSON Ink Cartridges and Maintenance Box 94.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges.
3. Hold down the color cleaning button as you press the power button to turn the printer back on. Hold down both buttons until the power light begins to flash, then release the buttons. 4. Check the printed pattern to see if there are gaps in the lines.
1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Right-click the product icon in the Windows taskbar. • Mac OS X 10.6/10.7 : In the Apple menu or the Dock, select System Preferences . Select Print & Fax or Print & Scan , select your product, and select Options & Supplies .
4. Click Print . 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish .
Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
3. Hold down either the black cleaning or the color cleaning button for 3 seconds to start the cleaning cycle, which lasts around 1 minute. The power light flashes throughout the cleaning cycle and stays on green when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it.
• Mac OS X 10.6/10.7 : In the Apple menu or the Dock, select System Preferences . Select Print & Fax or Print & Scan , select your product, and select Options & Supplies . Select Utility and select Open Printer Utility . • Mac OS X 10.
4. Select the cleaning cycle you want to run, based on the nozzle check pattern. 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it.
Print head needs cleaning • If there are no gaps, click Finish . • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours.
• Mac OS X 10.6/10.7 : In the Apple menu or the Dock, select System Preferences . Select Print & Fax or Print & Scan , select your product, and select Options & Supplies . Select Utility and select Open Printer Utility . • Mac OS X 10.
5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next . • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment .
Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. 1. Load a few sheets of plain paper in the rear MP tray. 2. Press the paper feed button to load and eject paper. 3. Repeat as necessary until the paper comes out clean.
Cleaning and Transporting the Product If your product gets dirty or you need to move it some distance, follow the instructions in these sections. Cleaning the Product Transporting the Product Cleaning the Product To keep your product working at its best, you should clean it several times a year.
5. Close the feeder guard, paper support, and output tray as shown. 6. Pack the product in its original box or one of a similar size using the protective materials that came with it. 7. Keep the product level during transportation; otherwise the ink may leak.
Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software Updates Printer Light Status Running a Printer Check Solving Setup Problems Solvi.
Lights 1 power 2 WiFi (WorkForce Pro WP-4023) 3 maintenance box 4 paper 5 ink out Light status Condition/solution The printer is turned on. The power light is on The power light is flashing The printer is busy. Wait for the power light to stop flashing before turning off the printer.
Light status Condition/solution Paper may be out. Load more paper in The paper light is on the cassette or rear MP tray and press the paper feed button to continue. If multiple sheets have fed, press the paper feed button to eject the paper. The paper size selected may not match any of the sizes set for the paper sources.
Light status Condition/solution The firmware update has failed, and the The yellow ink out light is flashing printer is in recovery mode. Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for instructions on repeating the firmware update.
4. Hold down the color cleaning button as you press the power button to turn the printer back on. Hold down both buttons until the power light begins to flash, then release the buttons.
Noise After Ink Installation Software Installation Problems Parent topic: Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink, try these solutions: • Make sure you removed the foam and plastic protective materials from inside the product.
Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot F.
Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify connection using your product control panel. • If necessary, reinstall your product software and try running EpsonNet Setup again.
• If you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid green (WorkForce Pro WP-4023), make sure your product software was installed correctly.
• For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the cassette printable side down. • Do not load binder paper with holes in the cassette.
4. Close the front cover. 5. If any jammed paper remains near the output tray, carefully remove it. 6. Press the paper feed button to resume printing. Parent topic: Solving Paper Problems Related refe.
Paper Jam Problems in the Cassette If paper has jammed in the cassette, try this solution: 1. Close the output tray. 2. Pull out the paper cassette. 3. Remove any jammed paper inside the cassette. 4. Remove any paper jammed inside the paper cassette slot.
5. Carefully follow all paper loading instructions when you load new paper. 6. Replace the paper cassette. 121.
7. Press the paper feed button to resume printing. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Paper Jam Problems in the Duplexer If paper has jammed in the duplexer (rear unit), try these solutions: 1.
4. If paper is jammed in the duplexer, remove the paper as shown. 5. Press the buttons on the duplexer as you press it into place on your product. 123.
6. Press the paper feed button to resume printing. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size.
Related tasks Cancelling Printing Using a Product Button Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer.
Parent topic: Solving Problems Printing from a Computer Related tasks Running a Printer Check Noise Occurs, But Nothing Prints If your product makes a printing noise, but nothing prints, try these solutions: • Run a print head nozzle check to see if any of the nozzles are clogged.
8. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge, follow these steps: 1. Remove and reinsert the ink cartridge you replaced, making sure to push it all the way into its slot.
• Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X 10.
Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4 Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies.
Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program.
Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. • Make sure your paper is positioned correctly for feeding into the printer.
• Turn off any high speed settings in your product software. • Align the print head. • You may need to replace the ink cartridges. Parent topic: Solving Print Quality Problems Related concepts P.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X 10.
Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. • Run a nozzle check to see if any of the print head nozzles are clogged.
Selecting Basic Print Settings - Mac OS X 10.4 Related topics Loading Paper When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system.
Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstall Center utility, visit the Epson download site ( U.S. downloads or Canadian downloads ). 2. Follow the instructions on the screen to install the Uninstall Center.
Then call: • U.S.: (562) 276-7202, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday • Canada: (905) 709-2567, 6 AM to 8 PM, Pacific Time, Monday through Friday Days and hours of support are subject to change without notice.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle for information on how to return your products for proper disposal.
Note: Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • Mac OS X 10.
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-EPSON brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Single sheets 1 Top: 0.12 inch (3 mm) minimum 2 Left: 0.12 inch (3 mm) minimum 3 Right: 0.12 inch (3 mm) minimum 4 Bottom: 0.12 inch (3 mm) minimum Envelopes 142.
1 Left: 0.12 inch (3 mm) minimum 2 Bottom: 0.20 inch (5 mm) minimum 3 Top: 0.20 inch (5 mm) minimum 4 Right: 0.79 inch (20 mm) minimum Parent topic: Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine EPSON maintenance boxes and cartridges and do not refill them.
Width Stored: 18.1 inches (460 mm) Printing: 18.1 inches (460 mm) Depth Stored: 16.5 inches (420 mm) Printing: 25.7 inches (654 mm) Weight 24.0 lb (10.
Environmental Specifications Temperature Operating: 50 to 95 ºF (10 to 35 ºC) Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Humidity Operating: 20 to 80% RH (non-condensing).
Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B Class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B WorkForce Pro WP-4023: This equipment contains the following wireless module: • Manufacturer: Marvell Semiconductor Inc.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.
not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. For Canadian Users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
The list of GPL Programs: busybox_1.7.2 coreutils_5.2.1 debianutils_2.6.2 dpkg_1.10.18 hostname_2.10 ifupdown_0.6.4 inetutils-ftpd_1.4.2 initscripts_2.85 libc6_2.3.6 libgcc1_4.1.1 login_4.0.3 module-init-tools-1.60.9 net-tools_1.60 netbase_4.14 procps_3.
zeroconf 0.6.1-1 iksemel 1.4 Apple Public Source License This printer product includes the open source software programs which apply the Apple Public Source License Version 1.
This printer product includes the open source software programs which apply the Sun RPC License ("Sun RPC Programs"). The list of Sun RPC Programs: libc6_2.
"debianutils" Program: debianutils_2.6.2 shadow license This printer product includes the open source software program "shadow" which applies the terms and conditions provided by owner of the copyright to the "shadow". "shadow " Program: login_4.
" MD5 " Program: MD5 1.6 AES license This printer product includes the open source software program "AES" which applies the terms and conditions provided by owner of the copyright to the "AES". "AES" Program: AES 1.
The list of GPL Programs: busybox_1.7.2 coreutils_5.2.1 debianutils_2.6.2 dpkg_1.10.18 hostname_2.10 ifupdown_0.6.4 inetutils-ftpd_1.4.2 initscripts_2.85 libc6_2.3.6 libgcc1_4.1.1 login_4.0.3 module-init-tools-1.60.9 net-tools_1.60 netbase_4.14 procps_3.
sysvinit-2.85 zeroconf 0.6.1-1 iksemel 1.4 Apple Public Source License This printer product includes the open source software programs which apply the Apple Public Source License Version 1.2 or its latest version ("Apple Public Source License Programs").
Sun RPC License This printer product includes the open source software programs which apply the Sun RPC License ("Sun RPC Programs"). The list of Sun RPC Programs: libc6_2.
This printer product includes the open source software program "debianutils" which applies the terms and conditions provided by owner of the copyright to the "debianutils".
This printer product includes the open source software program "MD5" which applies the terms and conditions provided by owner of the copyright to the " MD5 ".
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Epson WorkForce Pro WP-4010 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Epson WorkForce Pro WP-4010 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Epson WorkForce Pro WP-4010, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Epson WorkForce Pro WP-4010 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Epson WorkForce Pro WP-4010, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Epson WorkForce Pro WP-4010.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Epson WorkForce Pro WP-4010. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Epson WorkForce Pro WP-4010 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
