Manuel d'utilisation / d'entretien du produit 4610 IV du fabricant Alcatel-Lucent
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1 1 Alcatel 4610 IV Release 3.0 User's reference manual.
2 2 WHEN YOU NEED HELP If you contact our Technical Support Line, please have the following information: The Name and Version number of the product about the which you are calling: i.
3 3 T able of Contents 1 Introduction 7 1.1 How to Use the Manual 7 1.2 The Presentation Principle 8 1.3 The System Administrator 9 2 Helpful Terms 13 Feature List 16 3 Administration 17 3.1 General Hints 17 Specific Key Functions 17 Entering the Administration Menu 18 3.
4 4 Function for 'Non Existing Mailbox' 56 Record 'Good Bye Announcement' 58 'Select Language' Question 59 FAX Switch 60 Modify Closing Hours Menu 61 Copy Opening Hours Menu 62 3.4 Infobox/Audiotex 63 Modify Infobox 64 Record Infobox 65 Modify Function 66 Delete Infobox 68 3.
5 5 4 Voice Mail Functions 96 4.1 General Hints 98 Play Back Control 99 Recording Control 100 4.2 Overview of Functions: Standard Mode 101 Open the Mailbox 102 Open the Mailbox the First Time 104 List.
6 6.
7 7 1 Introduction By covering voice processing requirements, the Alcatel 4610 IV helps the customers of small and medium enterprises to get out more of their business - especially with regard to the areas "Greeting", and "MobilĆ ity".
8 8 1.2 The Presentation Principle The following presentation principle is used in this guide. Name of the option Explanation of the option Description of the maĆ nipulation Useful hints ! Press or dial Listen Password Record Message waiting Open the Hang up Call This icon will draw your attention to warnings.
9 9 1.3 The System Administrator To be system administrator is a very responsible task. A high percentage of good acceptance of the system by the customer as well as by your own organization lies in your hands.
10 10 - Explain how the diversion to the mailbox can be activated/ deactivated. Ask users not to 'hide' behind their mailbox, when they are in their office the diversion has to be deactivated and calls answered personally.
11 11 - If the Alcatel 4610 IV is integrated in an Alcatel Office PBX reĆ lease 320A for hotel applications the mailbox password and the language of the voice guidance is allocated during checkĆ in procedure. If the language is not persistent the 'Primary LanĆ guage' is taken as default.
12 12 - Record the menus of your application with a friendly and welĆ coming voice. In order to ensure best results of voice quality never use hands-free during recording of voice prompts. People will remind the menu option better, when it starts with the service first and the appropriated key at the end of the opĆ tion.
13 13 2 Helpful Terms Broadcast You can use the number 000 to send ('broadcast') a message to all subscribers of the application. All installed and initialized mailboxes are included automatically. Consultation You can open your mailbox to listen to new and/or archived messages.
14 14 Language An external caller and the mailbox owner can select their preferred operation language of the voice meĆ nus, depending on the installation. Mailbox Standard Mailbox A mailbox is dedicated to an owner. It bears the owner's recorded name and welcomes the caller with a personal recorded greeting.
15 15 Office environment The mailbox is installed using the administration menu. During first consultation the name must be recorded and a password entered. Name and passĆ word can't be changed by the owner. The password must only be used for remote consultation.
16 16 Feature List Archive messages Automated Attendant Broadcast Change of password Check receipt of message Dial by name Distribution lists FAX-Switch Infoboxes/Audiotex Information service (Interna.
17 17 3 Administration 3.1 General Hints These functions help to administrate easily the Alcatel 4610 IV by voice guided communication. The communication between the administrator and the administration menu is based on inputs via the keys of a multi frequency telephone key pad and voice announcements of the administration menu.
18 18 Phone number of Alcatel 4610 IV Company greeting Start consultation Administration mailbox number # 0 Entering the Administration Menu The administration menu provides a selection of administrative paraĆ meters to create and maintain the Alcatel 4610 IV.
19 19 3.2 Overview of Administrative Functions 1 2 3 4 OPENING/CLOSING HOURS INSTALL MAILBOX 5 6 MODIFY MAILBOX MODIFY INFOBOX SELECT LANGUAGE DISTRIBUTION LISTS MISCELLANEOUS 0 7 8 9 AUTOMATED ATTEND.
20 20 MODIFY MAIN MENU RECORD MAIN MENU RECORD COMPANY GREETING SUBMENU HANDLING CHANGE DEFAULT FUNCTION CHANGE "SHORT CUT" CHANGE OPERATOR'S NUMBER ENABLE/DISABLE "PRESS STAR".
21 21 Enter administration menu Change administrator password Enter new password Confirm 9 # Change of Administrator Password The administrator password must be changed to protect the Alcatel 4610 IV from misuse. Enter the administration menu. Press <9> for 'Change administrator password'.
22 22 Enter administration menu Time and date Set time 1 # 2 # # Set date Enter day, month and year Confirm 8 Confirm Enter hour and minutes Set Time and Date Set the Alcatel 4610 IV to the actual time and date. Enter the administration menu. Press <8> for 'Time and date'.
23 23 Set Time and Date (continue) Technical details: Time Hours: Two digits from 00 to 23, Minutes: Two digits from 00 to 59, Example: 8 o'clock in the morning.
24 24 Enter administration menu Time and date Define opening hours Enter day of week # 8 3 Confirm # Define Opening Hours Define the requested schedule. For the following combinations one or two ranges are possible: for each day of the week for all days of a week for working days (Mon.
25 25 Enter start time 1 Enter end time 1 Enter start time 2 Enter end time 2 Enter start time 1 Enter end time 1 One range Two ranges 08:00 08:00 12:00 12:00 00:00 13:00 00:00 18:00 All day open All .
26 26 Select Language The administrator can select the language for the following recordings of - AA (Automated Attendant) - Good-bye - Infoboxes/Audiotex - Outgoing call notifications. Default, when entering administration menu, is the primary language.
27 27 Enter administration menu Select language Enter number # 5 Select Language (continue) Enter the administration menu. Press <5> for 'Select language'. Enter the number of the selected language. Selecting the language does not affect the lanĆ guage of the administraĆ tion menus.
28 28 Enter administration menu Switch opening/closing hours menu 1 Switch Opening/Closing Hours This option provides a manual switch between opening and closing hours menu of Alcatel 4610 IV at any time.
29 29 Enter the administration menu *) Phone number of the Alcatel 4610 IV Start consultation Administration mailbox number Password # Change administrator password Enter new password 9 Change adminis.
30 30 3.3 Automated Attendant The following chapter explains the functions of the Automated AttenĆ dant. All terms which represent configuration parameters are printed bold. This should make it easier for you to remember when you listen to the spoken menus.
31 31 Which menu functions can be selected Out of the following functions can be selected. Transfer to operator Predefined number Transfer to extension Predefined number Free dialling The caller dials.
32 32 Enter administration menu Automated Attendant Opening hours menu Modify main menu Enter digit key Enter function Confirm 7 1 1 # Automated Attendant: Modify Opening Hours Menu This option provides to define or modify the functions of the main menu, which can be selected by callers during opening hours.
33 33 List of Main Menu Functions Not used: The application ignores the digit. 2 3 1 5 6 4 8 9 7 Number Function Free dialling: The caller is asked to enter the extension number of the desired subscriber or an abbreviated dialling code (see 'Transfer to trunk').
34 34 Example Description: This example shows how to create a simple Automated Attendant application. What is intended to establish is the following: When a caller reaches the main menu he can choose .
35 35 Welcome, you are connected to the Automated Attendant of Fulgar Delivery & Co. Call at Fulgor Delivery & Co Please press < >. OPTIONAL Thank you. If you prefer another language than English, press <1> for French or <2> for German.
36 36 Transfer to Trunk 'Transfer to trunk' respectively 'Trunk to trunk connection' via the AutoĆ mated Attendant can be made using the function 'Free dialling' or 'Transfer to predefined extension' in combination with the PBX feature abbreviated dialling.
37 37 Automated Attendant: Record Main Menu This option provides to record the announcement of the main menu of the Automated Attendant. As long as no individual main menu is recorĆ ded the system announces an "artificially composed" menu.
38 38 Hints for recording the main menu It is recommended to consider the sequence of the proposed choices of the announcement. Put probably most frequently used choices on the beginning. Build the sentences so that the key which need to be pressed is menĆ tioned at the end.
39 39 Automated Attendant: Record Company Greeting This option provides to record the company greeting. Enter the administration menu. Press <7> for 'Automated Attendant'. Press <1> for 'Opening hours menu' (or <2> for 'Closing hours menu').
40 40 Example Description: A personalised company greeting shall be recorded for the 'Opening hours menu'. Text: Welcome, you are connected to the Automated Attendant of Fulgor Delivery & Co. Operation: - Enter the administration menu. - Press <7> for 'Automated Attendant.
41 41 Automated Attendant: Modify Submenu This option provides to define or modify the functions of the submenus. Enter the administration menu. Press <7> for 'Automated Attendant'. Press <1> for 'Opening hours menu' (or <2> for 'Closing hours menu').
42 42 List of Submenu Functions Not used: The application ignores the digit. 2 3 1 6 8 7 Number Function Transfer to operator: The caller is connected to a predefined operator. Infobox: The caller is connected to a predefined infobox. Leave a message: The caller is asked to enter the number of the mailbox, where he wants to leave a message.
Modify Submenu Submenus help the caller to access the desired point in a clearly guided way, especially if more than 6 choices are offered to external callers. When the caller has selected in the main menu one proposed function the submenu can offer another ten choices, (digit 0 to 9).
44 44 Record Submenu This option provides to record the announcement for the submenu. Multi-lingual recording: See "Select language". Enter the administration menu. Press <7> for 'Automated Attendant'. Press <1> for 'Opening hours menu' (or <2> for 'Closing hours menu').
45 45 Example Description: The announcement for the submenu shall be recorded. Text: Thank you for calling our delivery department. To discuss special delivery arrangements with our Mr. Miller, press <1>. To leave your preferred delivery date in our mailbox, press <2>.
46 46 Change Default Function This option provides to change the default function of the Automated Attendant (different for opening and closing hours). Enter the administration menu. Press <7> for 'Automated Attendant'. Press <1>for 'Opening hours menu' (or <2> for 'Closing hours menu').
47 47 List of Default Functions Not used: The application plays the 'Good bye announcement' and releases the call. 2 3 1 5 6 4 8 7 Number Function Transfer to operator: The caller is connected to a predefined operator. Infobox: The caller is connected to a predefined infobox.
48 48 Short Cut This option provides to define or modify the function of the 'short cut' (different for opening and closing hours). Enter the administration menu. Press <7> for 'Automated Attendant'. Press <1> for 'Opening hours menu' (or <2> for 'Closing hours menu').
49 49 List of 'Short Cut' Functions Not used: The main menu is reached. 2 3 1 5 6 4 8 7 Number Function Transfer to operator: The caller is connected to a predefined operator.
50 50 Common Mailbox The Common Mailbox is a standard mailbox defined for the functions 'Short Cut', 'Default Function for the Automated Attendant' or 'Function for Non Existing Mailbox'. If no personal greeting is recorded the'Common Mailbox AnnounceĆ ment' is played.
51 51 Automated Attendant: Operator's number This option provides to define or modify the extension number of the operator (can be different for opening and closing hours). Enter the administration menu. Press <7> for 'Automated Attendant'.
52 52 Operator's number It is necessary to define the extension number of the operator for the function 'transfer to operator'. Example Description: The operator's number should be changed to '111'. Configuration: - Enter the administration menu.
53 53 Automated Attendant: 'Press Star' Question This option enables or disables the function 'Press star'. Enter the administration menu. Press <7> for 'Automated Attendant'. Press <1> for 'Opening hours menu' (or <2> for 'Closing hours menu').
54 54 Automated Attendant: Change Transfer Type This option provides to change the transfer type of a call to an extenĆ sion. Enter the administration menu. Press <7> for 'Automated Attendant'. Press <1> for 'Opening hours menu' (or <2> for 'Closing hours menu').
55 55 List of Transfer Types Blind transfer: This means that the application transfers the call indeĆ pendent of the state of the "transferred to" party, i.
56 56 Function for 'Non Existing Mailbox' This option changes the function for a 'Non Existing Mailbox'. This funcĆ tion is executed in case of : - diversion to voicemail but corresponding mailbox is not installed or personnalised - corrupt mailbox number .
57 57 List of Functions for 'Non ExistĆ ing Mailbox' Not used: The application plays the 'Good bye announcement' and releases the call. 2 3 1 5 6 4 8 7 Number Function Transfer to operator: The caller is connected to a predefined operator.
58 58 Automated Attendant: Record 'Good Bye Announcement' This option provides to record a good bye announcement. The AutoĆ mated Attendant plays the 'Good bye announcement' before the call is released. Multi-lingual recording: See "Select language".
59 59 Automated Attendant: 'Select Language' Question This option enables or disables the 'Select language' question. Enter the administration menu. Press <0> for 'Miscellaneous'. Press <3> for enable/ disable 'Select language' question.
60 60 FAX Switch This option defines the extension number of the FAX machine, which serves for both, the opening and closing hours menu. Enter the administration menu. Press <0> for 'Miscellaneous'. Press <4> for 'Define FAX number'.
61 61 Enter administration menu Automated Attendant Closing hours menu 7 2 Automated Attendant: Modify Closing Hours Menu This option defines or modifies the functions of the main menu which can be selected from the callers during closing hours. Enter the administration menu.
62 62 Enter administration menu Automated Attendant Copy opening hours menu 7 3 Automated Attendant: Copy Opening Hours Menu This option copies the opening hours menu to the closing hours menu. If the closing hours menu is similar to the opening hours menu, it can be copied and slightly adapted.
63 63 3.4 Infobox/Audiotex The infobox can be used as - Internal Information Service - External Infobox and as - Audiotex Information Service 5 infoboxes (number 46 to 50) are predefined for that service and canĆ not be used in the Automated Attendant.
64 64 Modify Infobox This option modifies the following infobox parameters: - Record infobox announcement, - Change 'end of text' function, - Delete an infobox. Enter the administration menu. Press <4> for 'Modify infobox'.
65 65 Modify Infobox: Record Infobox This option records the announcement for an infobox. For Multi-lingual recording see "Select language". Enter the administration menu. Press <4> for 'Modify infobox'. Enter the infobox numĆ ber.
66 66 Modify Infobox: Modify Function This option modifies the 'end of text' function of the infobox. Enter the administration menu. Press <4> for 'Modify infobox'. Enter the infobox numĆ ber. Press <2> for 'Modify function'.
67 67 List of 'End of Text' Functions Not used: Return to the menu (main- or submenu). 2 3 1 5 6 4 8 7 Number Function Transfer to operator: The caller is connected to a predefined operator. Infobox: The caller is connected to a predefined infobox.
68 68 Modify Infobox: Delete Infobox This option deletes an infobox. Enter the administration menu. Press <4> for 'Modify infobox'. Enter the infobox numĆ ber. Press <3> for 'Delete infobox'. ! When an infobox is deleted, no checks are done.
69 69 3.5 Mailbox Administration This chapter explains all options necessary to administrate mailboxes. Mailboxes can be installed all at the same time or individually when they are required. Mailbox Mode: The Alcatel 4610 IV provides the following mailbox modes: Standard Mode The Standard Mode can be switched to Answer Only Mode or Guest Mode.
70 70 Function Standard Mode Guest Mode Record mailbox name x x Personal greeting x - Greeting 1,2,3 x - Select language 1) 2) Notification x - Password x 3) Distribution list x - Listen to messages x.
71 71 Enter administration menu 2 # Install mailbox Enter the mailbox number Confirm Install Mailbox This option enables you to install a mailbox instandard mode. Enter the administration menu. Press <2> for 'Install mailbox'. Enter the number of the mailbox.
72 72 Enter administration menu Modify mailbox Enter mailbox number # 3 Modify Mailbox This option provides to: - Reset the password - Change the notification type - Delete the mailbox - Enable/disable answer only mode - Switch standard/guest mode Enter the administration menu.
73 73 Enter administration menu 3 1 Modify mailbox Enter mailbox number Reset password Modify Mailbox: Reset the Password The administrator can reset the personal password for a mailbox. Enter the administration menu. Press <3> 'Modify mailbox`.
74 74 Enter administration menu Modify mailbox Enter mailbox number Change notification type 3 2 1 2 3 No notification Signalling only Access to mailbox Modify Mailbox: Change Notification Type The notification option informs the mailbox owner when a new message has arrived by initiating an (outgoing) call.
75 75 Enter administration menu Modify mailbox Enter mailbox number Delete the mailbox 3 3 Modify Mailbox: Delete Mailbox This option deletes a installed mailbox. Enter the administration menu. Press <3> for 'Modify mailbox'. Enter the mailbox number.
76 76 Enter administration menu Modify mailbox Enter mailbox number Enable/disable answer only mode 3 4 Modify Mailbox: Enable/Disable Answer Only Mode This option determines whether a mailbox can receive voice messages after having heard the personal greeting.
77 77 Modify Mailbox (continue) Example 3 2 0 1 Enter the administration menu Press <3> for 'Modify mailbox' Enter the mailbox number e.g. <201> The Alcatel 4610 IV announces: - Mailbox number - Name of the mailbox owner - Notification type - Setting of 'Answer only mode'.
78 78 Enter administration menu Modify mailbox Enter mailbox number Switch standard/guest mode 3 5 Modify Mailbox: Switch Standard/Guest Mode This option provides to switch between standard and guest mode of a mailbox. Enter the administration menu.
79 79 Enter administration menu Miscellaneous Record notification announcement Record the announcement Finish recording 0 2 # 1 * # Confirm Replay or Delete and re-record Delete an existing announcement 3 Record Notification Announcement This recorded announcement replaces the default announcement.
80 80 Distribution List A distribution list is a convenient means to send a message to a number of persons. The persons, who are part of the list can be defined by a subscriber or by the administrator. The subscriber can record a name for this distribution list and the Alcatel 4610 IV automatically allocates a number to the list.
81 81 Enter administration menu Distribution list Create a new list Record name of the list Finish recording Confirm Enter destination mailbox number Confirm Enter next destination mailbox number Conf.
82 82 Enter administration menu Distribution list Listen/modify a distribution list Enter 3 digits for a list number or # for all distribution lists Listen Modify Delete the list Step through the list.
83 83 Broadcast This option needs no administration. It is used to send ('broadcast') a message to all installed and initialised mailboxes.
84 84 Enter the administration menu *) Phone number of Alcatel 4610 IV Start consultation Administration mailbox Password # 0 Install mailbox Enter mailbox number Confirm 2 Install mailbox Modify mail.
85 85 3.6 Statistics The statistic option of the Alcatel 4610 IV is intended to enable - User (i.e. person in charge of system administration at customer's site) - Maintenance staff (i.e. Alcatel or distributor technician) to gather information on load situation and characteristics of usage.
86 86 This option provides to gather the following statistic information: Characteristics of usage: - Mailbox-Statistics - Automated Attendant-Statistics - Infobox-Statistics Load situation: - System .
87 87 Enter administration menu 1 9 0 Miscellaneous Read Statistics Mailbox counters Enter Mailbox number Mailbox counters Mailbox - Statistics This option provides two counters per mailbox: - Mailbox reached Counts how often a mailbox was reached and the caller listens to the greeting, independent if a message was left or not.
88 88 Enter administration menu 0 Miscellaneous Read Statistics Infobox counters Enter Infobox number Infobox counters 2 9 Infobox - Statistics This option provides one counter per infobox: - Listened to Infobox counter How often an infobox is reached Enter the administration menu.
89 89 Enter administration menu 0 Miscellaneous Read Statistics 9 3 # Clear counters Confirm Clear Statistics Counters This option clears all statistic counters. Enter the administration menu. Press <0> for 'Miscellaneous'. Press <9> for 'Read Statistics'.
90 90 1 0 9 4 2 Enter administration menu Miscellaneous Read Statistics Automated Attendant Opening hours Closing hours Automated Attendant counters or Automated Attendant - Statistics This option.
91 91 0 9 Read Statistics Enter administration menu Miscellaneous 5 System utilisation History of one week System Utilisation - Statistics This option checks each full hour the free voice memory and the total seizure duration. Enter the administration menu.
92 92 February 23rd: 8 o'clock free memory, seizure duration, 9 o'clock free memory, seizure duration, . . 23 o'clock free memory, seizure duration, . . . February 28th: 0 o'clock free memory, seizure duration, .
93 93 Playback options: The statistics history starts either 7 days before or with the point of counter -reset: 0 9 # 7 Step back in history by one day step forward in history by one day go to end (an.
94 94 0 9 Read Statistics Enter administration menu Miscellaneous # 6 Largest mailbox Mailbox counter Step through Largest Mailboxes - Statistics This option provides a hitlist to identify the 3 mailboxes, which occupies the most memory time for new and archived messages.
95 95 0 Enter administration menu Miscellaneous 0 Read SW-Version SW-Version 3.7 Read SW-Version This option provides to read out the SW-Version and the feature level. Enter the administration menu. Press<0> for 'Miscellaneous'. Press <0> for 'Read SW-Version'.
96 96 4 Voice Mail Functions The Alcatel 4610 IV provides different mailbox modes - standard mode - guest mode - answer only mode and two areas of voice communication - voice mail and - voice messaging. Standard mode mailbox This mode provides a standard set of functions.
97 97 New messages are indicated at your telephone and - if you like - via a notification call at any predefined internal or external telephone/pager. Both functionalities are based on mailboxes.
98 98 4.1 General Hints A few general hints that will help you every time you use the Alcatel Office Communicator. The following keys have specific functions when supported: Press 0 if you want more options.
99 99 Begin of recording Rewind 10 seconds Pause, press again to continue 1 8 7 9 0 # Play Back Control When you listen to a voice mail or an announcement, these keys are assigned to following functions: Technical details: Pause: The maximum length of a pause is 20 seconds.
100 100 Pause (press again to continĆ ue) Delete and re-record Finish recording Finish recording and replay 8 * # 1 Recording Control Whenever recording a text (voice mail, greeting, name or announce- ment), pressing one of the following keys will cause: Technical details: Pause: The maximum length of a pause is 20 seconds.
101 101 4.2 Overview of Functions: Standard Mode ENTER PASSWORD ENTER MAILBOX NUMBER From external dial No. LISTEN TO THE GREETING PRESS # 1 2 3 4 LISTEN TO NEW MESSAGES LISTEN TO ARCHIVED MESSAGES 5 .
102 102 Mailbox key Softkey Password Mailbox key Voice messages Password 3 Open the Mailbox Open the mailbox to use the options of the Voice Mail application.
103 103 Phone number of Alcatel 4610 IV Company greeting Voice mail function Your mailbox number Password # Mailbox prefix Password or • Telephone set without dedicated mailbox key Dial the number of the Alcatel 4610 IV. The number depends on the usage.
104 104 Mailbox key Softkey Enter your password Record your name Open the Mailbox the First Time When your mailbox has been installed the message waiting LED is switched on.
105 105 Mailbox key Voice messages Enter your password Record your name 3 - Telephone set without softkey Press the <mailbox key> on your set. Press <3> for 'Voice messages'. The Alcatel 4610 IV asks you to enter your new personal password and to record the name of the mailbox.
106 106 Phone number of Alcatel 4610 IV Company greeting Voice mail function Your mailbox number Enter password Record your name # # Mailbox prefix Enter password Record your name or • Telephone set without mailbox key Dial the number of the Alcatel 4610 IV.
107 107 Message is waiting Open the mailbox New messages Listen to the message 1 2 3 4 Archive Delete Timestamp Send a copy Reply 5 6 Listen to New Messages The Alcatel 4610 IV signals the subscriber that a new message has arrived. The 'message waiting' indication is switched on.
108 108 Open the mailbox Archived messages Listen to the message 2 2 3 Archive again Delete Timestamp Send a copy Reply 4 5 6 Listen to Archived Messages The Alcatel 4610 IV retrieves the message from the archive. Open the mailbox. Press <2> for 'Archived messages'.
109 109 Listen to the message Send a copy Record an introduction Finish introduction Confirm Destination mailbox Confirm 5 # # 1 Replay or Delete and re-record # Delete and re-enter Send a Copy of a Message You can send a copy of your new or archived message in the mailbox of one or more subscribers, a distribution list or broadcast it.
111 110 Listen to a message Reply Record an answer Finish answer Confirm 6 # Replay or Delete and re-record # 1 Reply to a Message You can immediately reply to a message. The sender will receive the message in his mailbox. Restriction: A message to be replied to, has been sent from mailbox menu (option send or reply).
1 11 1 1 2 Open the mailbox Send a message Record the message Finish recording Confirm Destination mailbox Confirm 3 # # 1 Replay or Delete and re-record # Delete and re-enter Send a Message You can send a message directly in the mailbox of one or more subscribers, a distribution list or broadcast it.
1 1 3 1 12 1 2 ABC 4 5 JKL 6 MN 9 WXY 0 OQZ # GHI 7 PRS 8 TUV # DEF 3 Press hash Enter the first 3 and not more than 8 characters Confirm # # # # Dial by Name When the Alcatel 4610 IV asks to enter the mailbox- or distribution list number, it is possible to spell the mailbox name using the letters on the key pad of the telephone set.
1 13 1 1 4 Distribution List A distribution list can be used to send a message to a number of per- sons defined by the subscriber himself. The subscriber must record a name for his distribution list and the Alcatel 4610 IV automatically allocates a number to the list.
1 1 5 1 14 Open the mailbox Personal options Distribution list Create a new list Record name of the list Finish name recording Confirm Enter destination mailbox number Delete and re-enter Confirm Ente.
1 15 1 1 6 Personal options Distribution list Listen/modify a distribution list Enter 3 digits for a list number or # for all distribution lists Listen Modify Delete the list Step through the list mem.
1 1 7 1 16 Open the mailbox Check the receipt Enter destination mailbox number Listen to the message Next message 5 # Check the Receipt of a Message You can check whether the recipient of your message has already listened to your message or not. Open the mailbox.
1 17 1 1 8 Open the mailbox Personal options Greetings Record greeting Record greeting Finish recording Confirm 4 1 4 # Replay or Delete and re-record # 1 Record the Personal Greeting This option provides to record your 'Personal Greeting".
1 1 9 1 18 Open the mailbox Personal options Greetings 3 Greetings ON/OFF 4 1 6 3 Greetings ON/OFF This option enables/disables three greetings for the mailbox. Open the mailbox. Press <4> for 'Personal options'. Press <1> for 'Greetings'.
119 120 Open the mailbox 4 1 4 # Replay or Delete and re-record Personal options Greetings Select greeting Record greeting 1st 2nd 3rd Record greeting Finish recording Confirm 4 Record greeting Record.
121 120 Record 3 Personal Greetings (continue) ! Disabling of '3 Greetings' (OFF) deletes your greeting 2 and 3. Technical details: - The maximum length of the recording is 30 seconds. - A previous recorded greeting, when '3 Greetings' was disabled (OFF), is taken as greeting 1 after setting 3 greetings to ON.
121 122 Open the mailbox 4 1 4 # Replay or Delete and re-record # Personal options Greetings Select greeting Record greeting Record greeting Finish recording Confirm 1 Modify 3 Personal Greetings This option provides to modify 3 personal greetings.
123 122 Open the mailbox 4 1 Personal options Greetings Select greeting Select Personal Greetings You can select, which greeting (1-3) your caller may listen to. To use this option you must set '3 Greetings' to ON and performed the reĆ cording of the greetings.
123 124 Open the mailbox Personal options Greetings Record name Record name Finish recording Confirm 4 1 5 # 1 Replay or Delete and re-record # Record the Name The name of the mailbox was recorded when the mailbox has been opened the first time. Use this option to modify the name.
125 124 Open the mailbox 4 2 Confirm # 3 # 1 Personal options Notification Notification number Enter the prefix for trunk access and telephone number or Enter the subscriber's pager number Notifi.
125 126 Technical details: In case of a notification call to a pager, the notification number, which can be entered individually per mailbox, is treated in a special way: It is part of a system-wide defined pager service, which is programĆ mable by your Alcatel distributor.
127 126 Notification Schedule When notification is activated the stored notification number is dialled immediately (according to the default schedule 0 to 24 o'clock, when a new message has arrived in the mailbox). You can change this schedule by entering the desired begin and end time.
127 128 Time Hours: Two digits from 00 to 23, (in case of 'end time' also 24 is accepted) Minutes: Two digits from 00 to 59, Example: 8 o'clock in the morning Enter: 0, 8, 0, 0.
129 128 Notification ON/OFF The option can be activated or deactivated. When activated the stored notification number is dialled immediately or according the desired schedule, when a new message has arrived in the mailbox. Open the mailbox. Press <4> for 'Personal options'.
129 130 Call # 1 Password New messages Listen to the new messages Hang up Consult the mailbox Immediately Later or *) Depending on system configuration Confirm Remote consultation Call the system Comp.
131 130 Open the mailbox Personal options Change password Enter new password Confirm 4 # 3 Change of your Personal Password The password was entered when the mailbox has been opened the first time. It can be changed using this option. Open your mailbox.
131 132 Open the mailbox Personal options Select language Enter the number of your language 4 5 Select your Language Use this option to select the language for your voiceĆguide in your mailbox. Open your mailbox. Press <4> for 'Personal options'.
133 132 Open the mailbox Personal options Enable/disable answer only mode 4 6 Enable/Disable Answer Only Mode Use this option to determine whether the mailbox can receive voice messages after having played the personal greeting. Open the mailbox. Press <4> for 'Personal options'.
133 134 Open the mailbox Information Service Listen to the information Confirm # 6 Information Service Use this option to listen to the information box. Open your mailbox. Press <6> for 'Information Service'. Listen to infobox 46 (and - if recorded - to infobox 47, 48, 49, 50).
135 134 4.3 Overview of Functions: Guest Mode ENTER MAILBOX NUMBER From external dial No. LISTEN TO THE GREETING PRESS # REPLAY DELETE/ NEXT 1 3 Depending on system configuration From internal PLAY ME.
135 136 If checking out messages which were not deleted are kept at least one hour. The guest can now consult his mailbox e.g from a booth phone. Checking in a new guest deletes all messages in the mailbox.
137 136 Press the mailbox key Record your name 1 Replay or Delete and re-record Open the Guest Mailbox the First Time Hotel environment If the Alcatel 4610 IV is integrated in an Alcatel Office PBX release 320A the password for remote consultation is allocated automatically during checkĆin procedure.
137 138 Message is waiting Press the mailbox key Listen to the message 1 3 4 Replay Delete Timestamp Rewind Pause/Continue Forward More options Skip the message 7 8 9 0 # 1 3 4 Replay Delete Timestamp Next message # At the end of a message it can be replayed, deleted or the timestamp inforĆ mation can be requested.
139 138 *) Depending on system configuration Call the system Hotel/Company greetĆ ing *) Start consultation *) Mailbox number Password Listen to the message # Guest Mailbox: Remote Consultation You can consult your mailbox from an external DTMF telephone set.
139 140 5 Overview of Automated Attendant Parameters Record company greeting 7/1(2)/3/r/# Set time and date 8/1 8/2 'Press star' question 7/1(2)/8 'Language' question 0/3 Modify ma.
141 140 A Administration, 17 enter, 18 functions, 19 mailbox, 69 Administrator, 9 Automated Attendant, 7, 32 'good bye'announcement, 58 change transfer type, 54 copy opening hours menu, 62 d.
141 142 keys, 17, 98 main menu, 32 non existing mailbox, 58 short cut, 49 submenu, 41 G Greeting, company, 39 Guest Mailbox, 137 listen to, 137 open, the first time, 136 Guest Mode, 69, 134 H Hotel en.
143 142 guest, 69, 78 standard, 69, 78 switch, 78 Modify 3 Personal Greetings, 121 mailbox, 72 N Name, 15 distribution list, 114 Mailbox, 123 Notification, 124 announcement, 81 Schedule, 126 Number di.
143 144 T Time message, 107, 137 System, 22 Timestamp, 15 Trunk transfer to, 36 trunk to, 36 V Voice Mail, 7, 15, 96 functions, 96 Voice Messaging, 7.
145 144 Alcatel Business Systems 1998. ALl rights reserved. Ref : 3BR 05761 AAAA Ed. 01 - printed by MODUS MEDIA F- ORLEANS Alcatel Business Systems, in keeping with its policy of constant product improvement for the customer, reserves the right to modify product specifications without prior notice.
MODUS MEDIA INTERNA TIONAL.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Alcatel-Lucent 4610 IV c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Alcatel-Lucent 4610 IV - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Alcatel-Lucent 4610 IV, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Alcatel-Lucent 4610 IV va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Alcatel-Lucent 4610 IV, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Alcatel-Lucent 4610 IV.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Alcatel-Lucent 4610 IV. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Alcatel-Lucent 4610 IV ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
