Manuel d'utilisation / d'entretien du produit A798 du fabricant Cognitive TPG
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U ser Guide Made under one or more of the following U .S. patents: 4886381, 5579043, 5613787, 5651624, 5713678, 5752779, 5789916, 5800080, 5879090, 5887999, 5975776, 6027266, 6085973, 6089450, 6129465, 6155483, 6404452, 6486902, 6504331, 5749277, 6722754, 6739773, 6784909.
Feder al Communications C ommission (FCC) Radio Fr equency Inter ference Warning S tatement Changes or modications to this unit not expressly appr oved by the party responsible for complianc e could void the user’ s authority to operate the equipmen t.
Contents 3 12/08 A798-UG00001 Rev . C A798 Thermal Receipt Print er: User Guide C onten ts Cont ents ............................................................................................... 3 Chapter 1: About this Guide ........................
Contents 4 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Chapter 4: Using the P rinter ............................................................... 19 Conguring the print er ................................................
Chapter 1: About this Guide 5 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Chapter 1: A bout this Guide How t o use this guide The guide is designed to help you nd the information you need quickly and easily , whether you are installing, servicing, or making adjustments to a TPG printer .
Chapter 2: About the Print er 6 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Chapter 2: A bout the Printer Description of printer The A798 thermal receipt printer is easy to install, use, and maintain. Utilizing TPG’ s Clam shell design, simply snap open the receipt cover and drop the paper roll in place.
Chapter 2: About the Print er 7 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Print er contr ols Congur ation switch (DIP switch 1) The conguration switch allows you to change the conguration settings of the printer . Paper feed butt on During normal use, the paper feed button advances the paper .
Chapter 2: About the Print er 8 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 A vailable printer c ongurations There are several congurations of the printer , depending on the combination of desired options. Printer c ongura tion identication See the sample below to determine the printer conguration.
Chapter 2: About the Print er 9 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Standard F eatures Interfaces Inter faces vary according to specic congur ation: USB/RS232 ,.
Chapter 3: Setting up the Printer 10 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Chapter 3: Setting up the Prin ter Unpack the printer Check the packing list Save the packing materials in case you need to repack the printer for shipping or storage.
Chapter 3: Setting up the Printer 11 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Load or change the rec eipt paper Caution: Y ou must use qualied paper rolls with TPG printers. The list of qualied paper is in Chapter 5.
Chapter 3: Setting up the Printer 12 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Changing the paper path width The A798 can be adjusted to print on paper rolls with widths of 58 or 60 mm. T o perform this adjustment, please refer to the A798 Service Guide.
Chapter 3: Setting up the Printer 13 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Mounting the printer on a v ertic al sur face (using optional kit TPG-K260) 1 Select a location that allows adequate support for the printer and is within easy cable length of the host.
Chapter 3: Setting up the Printer 14 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 C onnec t the cables Cable connections are made at the back of the printer . Caution: Connect the cables to the printer befor e applying power . The host computer should always be turned off befor e connecting communication cables.
Chapter 3: Setting up the Printer 15 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide T o install the c ommunication cable: 1 Make sure the host computer is off. 2 Open the connector cover at the rear of the printer . 3 Attach the communication cable to the communication connector , shown in the center in the illustration.
Chapter 3: Setting up the Printer 16 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 USB cable Unlike the other connections, the USB cable may be attached and detached while the system is operating. Using the USB connector with the printer requires that you install the TPG USB driver appropriate for your system.
Chapter 3: Setting up the Printer 17 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide P ower supply cable T o avoid damaging the printer , connect the power supply last. 1 Plug the power cable into the power connector located in the center of the illustration.
Chapter 3: Setting up the Printer 18 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 T est the printer If the printer is functioning normally , it will beep once. If it responds differently , look in Chapter 4: Using the Printer , “T roubleshooting the printer” (page 25) or contact TPG for technical support.
Chapter 4: Using the P rinter 19 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Chapter 4: U sing the Printer C onguring the printer The conguration menu allows the user to set general printer parameters. The test prints the diagnostics form, which details settings for all functions.
Chapter 4: Using the P rinter 20 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 T o ent er the congura tion mode: 1 T urn power off to printer 2 Open connector cover (1). 3 Set DIP switch 1 to the ON position (down) (2). DIP switch 2 should be in the OFF position (up).
Chapter 4: Using the P rinter 21 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Print test and C onguration menu samples. Samples will vary depending on the printer model. (Shown appro ximately 60% of size) Short clicks are used in the main menu selections.
Chapter 4: Using the P rinter 22 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Monochrome paper print density This function makes it possible to adjust the energy level of the printhead to darken the printout or adjust for paper variations.
Chapter 4: Using the P rinter 23 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide When to change the r eceipt paper Change the paper when it is near the end of the roll or out. When the paper is low , you will want to monitor usage to avoid running out part way through a transaction.
Chapter 4: Using the P rinter 24 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Pr even ting ov erheating of the prin thead There are restrictions on the duty cycle because of the heat generated by the thermal printhead when printing solid blocks (regardless of the length of the block in relation to the print line).
Chapter 4: Using the P rinter 25 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide T r oubleshooting the printer The printer is simple and generally trouble-free, however unexpected conditions may arise. Use the charts below to diagnose and solve these printer conditions.
Chapter 4: Using the P rinter 26 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Printing issues Condition Possible C auses What to Do Wher e to Go Colored stripe on Paper is lo w.
Chapter 4: Using the P rinter 27 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Printer does not function Condition Possible C auses What to Do Where t o Go Printer does not fun.
Chapter 5: P aper and Supplies 28 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Chapter 5: P aper and Supplies Ordering from TPG Printer parts, accessories, and small quantities of paper can be ordered directly from TPG.
Chapter 5: P aper and Supplies 29 12/08 A798-UG00001 R ev . C A798 Thermal Receipt P rinter: User Guide Qualied Paper Grades Contact the converter of your choice to order paper . TPG recommends the following paper grades produced by their respective manufacturers.
Chapter 5: P aper and Supplies 30 A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08 Ordering miscellaneous supplies Cash dr awers Order cash drawers from the following suppliers: Cash Dra wers Number NCR 7052-K657 TM M-S Cash Drawer C orp.
A798 Thermal Receipt Print er: User Guide A798-UG00001 Rev . C 12/08.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Cognitive TPG A798 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Cognitive TPG A798 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Cognitive TPG A798, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Cognitive TPG A798 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Cognitive TPG A798, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Cognitive TPG A798.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Cognitive TPG A798. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Cognitive TPG A798 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
