Manuel d'utilisation / d'entretien du produit TV-DVD1390 du fabricant COBY electronic
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Ins t r ucti on Manual Ple ase rea d th is m anu al ca refu l ly be fo re ope rat io n T V -D VD 1 3 90 T V -D VD 2 090 13 C OLO R TV W ITH H IG H RES OLU TI ON DV D PL AYER Colo r T V wi th D igi ta .
Page 2 C oby El ectr oni cs Cor po ratio n Pr ec au ti ons The lightning ash with arrow head symbol within an equilateral triangle is in - tended to aler t the user to the pres ence of uninsulated “dangerous volt age” within the produc t’s encl osure t hat may be of suf ci ent magnitude to constit ute a risk of ele ctric s hock.
w w w .cobyusa.com Page 3 Pr ec au ti ons FCC Not ice: Thi s equipment has be en tested and fo und to comply with the limits f or a Class B digital device pur suant to P ar t 1 5 o f the FCC R ul es. The se limits are des igned to provide r eason - able pr otection against har mful inter ferenc e in a reside ntial installati on.
Page 4 C oby El ectr oni cs Cor po ratio n Read I nstr uct ions: A ll the safet y and oper ating instr uctions s hould be rea d before the produc t is operated. Reta in Ins tru cti ons: T he safet y and operating inst ruct ions should b e r etained for future referenc e.
w w w .cobyusa.com Page 5 Grounding or P olariz ation : This prod uct may be eq uipped with a pola rized alt ernatin g- cur - ren t line plug that has one b lade wider tha n the othe r . This plug wil l only t int o the pow er outle t in one di rection.
Page 6 C oby El ectr oni cs Cor po ratio n Im por tan t Safet y I nst ruct ions Power Lin es: An outsid e antenna system should not be located in the vic inity of overh ead power lines or other electr ic light or power circ uits, or where it can fall into such power line s or c ircuits.
w w w .cobyusa.com Page 7 T abl e of Content s PR E CA UTIO NS ............................................................................. 2 IMPORT ANT SAFE T Y IN STRUCTIO NS ........................................... 4 T ABLE OF C O NTENT S .....
Page 8 C oby El ectr oni cs Cor po ratio n D T V MODE (DI GIT AL T V) ........................................................... 33 Bas ic Operat ion ..........................................................................33 D T V F unction s .....
w w w .cobyusa.com Page 9 T abl e of Content s Re ve rse/For w ard ( Scan ) ..................................................54 Slo w- Motion .....................................................................5 4 Ste p .............................
Page 1 0 C oby El ectr oni cs Cor po ratio n P ac k age Content s Ple ase mak e su re tha t the ite ms list ed below a re incl uded in th e pack age . Should a n item b e missing , pleas e c on tact the local re t ai ler from wh ich you p urchas ed this prod uct.
w w w .cobyusa.com Page 1 1 Feat ures Dual A TSC/NTS C T uner for Digital and Standa rd T V Broa d - cast R eception In tegra ted F ron t- Loa ding D VD Pla y er D VD, D VD±R /RW , CD, CD- R /RW , an.
Page 1 2 C oby El ectr oni cs Cor po ratio n Disc Requ irem ents Thi s DVD pla y er suppo r ts play back of th e follo wing dis c s. T ype Disc Mark Content T yp e Disc Size Max .
w w w .cobyusa.com Page 1 3 D VD Features Each D VD dis c c on tains f eatur es that m ay v ar y depe nding u pon the pr oduction o f the dis c. Some of th e icons you m ay se e that rep resent t hese fea tures a re sho wn below .
Page 1 4 C oby El ectr oni cs Cor po ratio n D VD Region Codes D VD discs and D VD pla ye r s ar e manuf actured u nder a comp ulso - r y worldwi de agree ment—the D VD Reg ional Code Sy ste m. D V D pla ye r s wi ll only o perat e with D V D di scs encoded with th e same correspond ing Re gion Code .
w w w .cobyusa.com Page 1 5 Disc Care and Maintenan c e Opti c al d iscs (D VDs, CDs ) contai n high- de nsity c om pressed da ta and n eed proper h andl ing. Handling a Dis c Hold a D V D /CD by its edg es. A void touch ing the recorde d sid e of the dis c.
Page 1 6 C oby El ectr oni cs Cor po ratio n Loc at ion o f C ont rols F ront View 2 1 4 8 1 5 1 6 1 7 1 8 1 0 12 6 1 3 1 4 3 7 5 9 1 1 Color Scr een Ste reo Speak ers A / V Input Jacks (A V ) Compos ite Video I n Compos ite Aud io In (L ef t ) Co m po si t e A ud i o In ( Ri gh t ) Head phone Ou t Mode T V Set up V olume Do wn 1.
w w w .cobyusa.com Page 1 7 Loc at ion o f C ont rols Right Panel Vie w 1 4 5 6 7 8 9 1 0 1 1 2 3 T V Input (T V , D T V ) T V Ante nna In (7 5 Ω Coaxial ) Component Input Jacks ( Component) Compon ent Au dio In (Rig ht ) Compon ent Au dio In ( Left ) Compon ent Vide o In ( Y) Compon ent Vide o In ( Cb/Pb ) Compon ent Vide o In ( Cr /Pr ) 1.
Page 1 8 C oby El ectr oni cs Cor po ratio n Loc at ion o f C ont rols Remote Control 4 1 3 7 1 1 9 1 0 1 3 2 5 8 1 2 1 5 1 6 6 1 4.
w w w .cobyusa.com Page 1 9 Loc at ion o f C ont rols Remote Ke y Description 1 . Po wer T urn the T V on/ of f . 2. Open/Clo se Open/ close the disc tra y . 3. Nume r ic K eypa d (0 –9) Use the n umeric k eypad t o a ) change cha nnels, and b ) input n umeric da t a.
Page 20 C oby El ectr oni cs Cor po ratio n Using the Remote Con t rol R e mo v e th e b a tte ry co mp a rtm en t co v e r lo ca t ed o n th e r ea r o f t he re m ot e co n tr o l.
w w w .cobyusa.com Page 2 1 Do not poin t bright ligh ts direct ly at the rem ote con- trol sen sor . Do not pla ce object s between t he remot e control unit an d the remo te cont rol sensor . Do not u se thi s remot e control unit w hile sim ultane- ou s l y ope rating the rem ote control un it of an y oth er equ ipment .
Page 22 C oby El ectr oni cs Cor po ratio n Standard Connections Cable Input (without cable box ) Use th is connecti on if you do n ot need a cabl e box t o unscra mble chan nels . 1 Cable Line Conn ect the cable li ne (7 5Ω coaxial cable ) to the T V An - te nna In ja ck located o n the rear o f the un it.
w w w .cobyusa.com Page 23 Cable Connect ions Cable/Satellite Input ( wi th cable/satellite bo x) Use th is connecti on if you n eed a c ab le or sat ellit e box ( receiv er ) to u nscramb le chan nels.
Page 24 C oby El ectr oni cs Cor po ratio n T urn off all dev ices befo re maki ng s yst em c on nec- tion s. Do not connect the pow er until all conne ctions ha ve b een ma de. Antenna Input Use th is connecti on if you a re usin g an indoo r or outdoo r ant enna to re c eiv e tel evis ion sign als.
w w w .cobyusa.com Page 25 T o view a digital a ntenna signa l (A TSC) : Se t the Anten na op tion to “ Air ” in the D T V se tup men u. Se t the uni t to D T V mode ( the scree n will di spla y “ D T V ”). Wh en usi ng an in doo r an te nn a ( e.
Page 26 C oby El ectr oni cs Cor po ratio n Optional Audio/ Video Connections Composite Audio/ Video Input Use th is connecti on to dis pla y option al A / V de vices on the un it.
w w w .cobyusa.com Page 27 T o view the co mpo site A/ V device sign al: T urn on the A / V devi c e . Se t the uni t to A V mode ( the scree n will di spla y “ A V ”). T urn off all dev ices befo re maki ng s yst em c on nec- tion s. Do not connect the pow er until all conne ctions ha ve b een ma de.
Page 28 C oby El ectr oni cs Cor po ratio n Usi ng an op tional compo nent A / V c ab le : Conn ect the gree n, blu e, an d red video p lugs of th e c ab le to the compo nent vi deo outpu t jack s of the e x t ernal de vice ( Y , Cb/P b, a nd Cr / Pr , respectiv ely ).
w w w .cobyusa.com P ag e 29 Composite Audio/ Video Outpu t Use th is connecti on to outp ut the un it ’ s sign al to an e xternal d e - vice or di spla y .
Page 30 C oby El ectr oni cs Cor po ratio n Y o u c an tra n smit si gn als f rom th e un it ’ s D T V , D VD , an d A V mo de s o v er th e A V Out put ja ck s. T urn off all dev ices befo re maki ng s yst em c on nec- tion s. Do not connect the pow er until all conne ctions ha ve b een ma de.
w w w .cobyusa.com Page 3 1 Cable Connect ions 1 2 Coaxial Digital Audio Cable Rear Audio/Video Output Jacks Dolby Pro Logic Surround Receiver with Digital Coaxial Audio Input Usi ng an op tional coaxial d igital a udio cabl e: Conn ect one end o f the cable t o the Coaxial Digi t al A udio Out ja ck located on t he rear o f the uni t.
Page 32 C oby El ectr oni cs Cor po ratio n Th e receiv er MUS T conta in a Dolb y Digita l or MPEG aud io decode r . Attem pting t o pla y D VDs t hrough a receiv er wit h- out the cor rect Dolb y Digit al or M PE G de coder may produ ce extre me le vel s of noise .
w w w .cobyusa.com P ag e 33 D T V Mode (Dig it al T V ) Se t the uni t to D T V mode to vie w digi t al A TSC TV broadcas ts. Pr ess to s witch the u nit to D T V mode .
Page 3 4 C oby El ectr oni cs Cor po ratio n T o tune t o a chann el with mul ticast bro adcastin g directl y: Inp ut the cha nnel n umber wi th the num eric ke ypa d and then p ress . Inp ut the mu lticast n umber wi th the num eric ke ypa d and th en press to en ter .
w w w .cobyusa.com P ag e 35 EPG ( Elec tronic P rogram Guide) Pr ess to d ispla y curren t and futu re progr am info f or the cur - ren t chann el (if s uppor ted ) . Whil e the EPG i s displ ay ed : Pr ess to go t o the ne x t pa ge. Pr ess to re turn to t he pre vious pa ge.
Page 36 C oby El ectr oni cs Cor po ratio n Sleep Pr ess to se t the sl eep timer . The un it will tu r n o f f auto mati- cally a t the end o f the time r . Each p ress of wil l add 1 0 min utes t o the sleep t imer . Whil e the sleep timer is s et, press t o dis pla y the re - mai ning ti me.
w w w .cobyusa.com Page 37 D T V Mode (Dig it al T V ) Pr ess to re turn to the p revi ous scree n. Pr ess to e xit the D T V se tup men u. Auto Search Aut omati c al ly scan and sa ve a ll chan nels with in broa dcast rang e. Auto Search Source T ype Start Search Cable >> Menu Ite m Description Source T ype Set the a nten na sys tem.
Page 38 C oby El ectr oni cs Cor po ratio n CH Setup ( Channel Setup ) Se t the D T V channe l option s. Channel Setup Channel 2-1 Skip On Favorite List >> Menu Ite m Description Cha nnel Select a cha nnel to ad just. Skip Set th e skip option o f the chann el selected abo ve .
w w w .cobyusa.com P ag e 39 D T V Mode (Dig it al T V ) CC Setup ( C losed Caption Setup) Se t the closed cap tion opti ons. Menu Ite m Description CC Displ ay T urn the closed cap tion displ ay on or o f f. 608CC T ype Set the closed cap tion t ype for o lder anal og format cap - tions .
Page 40 C oby El ectr oni cs Cor po ratio n Parental Co nt rol Se t the Pa rental Con trol op tions to con trol which types of p ro - gra mming ma y be vie wed on th e unit . Th e Pare ntal Control menu is p assw ord- prote cted . Use th e numeric k e ypad to en ter th e 4 - digit pa ss- word i n order to a ccess th e menu .
w w w .cobyusa.com Page 4 1 D T V Mode (Dig it al T V ) Menu Ite m Description Block E nable T urn the V-Chip control s on or of f . Unra ted T urn the ra ting sy stem on or o f f . Cha nge P assword Ch a ng e th e P ar e n ta l Co nt ro l p as sw or d .
Page 42 C oby El ectr oni cs Cor po ratio n System Settings Se t the D T V Syste m optio ns. Menu Ite m Description Res et Re turn all D T V Setu p option s to their de fault fa ctor y set - tings . The Pa rental Con trol passw ord c an not be re - set.
w w w .cobyusa.com P ag e 43 Pi c ture / Timer Settings Pi c tu re and Ti mer setting s must be a djus ted in th e T V se tup men u. Pr ess to a c cess the TV setu p menu . F or de tails about the P ictur e settin gs, r efer to t he secti on “T V Mode ( A na log T V ) > T V Se tup > Pi cture ” .
Page 4 4 C oby El ectr oni cs Cor po ratio n T V Mode ( Anal og T V) Se t the uni t to T V mode to vi ew ana log NTSC TV broadcas ts. Pr ess to s witch the u nit to TV mode. (Y ou can a lso press to t oggle qu ickly be t ween D T V an d T V modes . ) NT SC t el ev is ion b roa dc as ts will c ea se in th e US A on Fe br uary 1 7 , 2009.
w w w .cobyusa.com Page 45 T o tune t o a chann el dire c tly : Inp ut the cha nnel n umber wi th the num eric ke ypa d and then p ress to ent er . Y ou can use the Input Select ke y t o ch ange the num ber of inp uts the unit will acce pt before chang- ing th e chann el.
Page 46 C oby El ectr oni cs Cor po ratio n T V Setup Use th e T V setu p menu t o adjus t the T V opt ions. Whil e the uni t is in T V mode , press to access the T V se tup men u. How to u se the T V setup men u : Pr ess or to mo ve the selection cursor up or down, re- specti vely .
w w w .cobyusa.com Pag e 4 7 Pi c ture Se t the pictu re optio ns to cha nge how th e screen d ispla ys im- ages . Menu Ite m Description Contra st Adju st the dis play contra st. Bright Adj ust the dis play b r igh tness. Color Adj ust the dis play color sa turation .
Page 48 C oby El ectr oni cs Cor po ratio n Menu Ite m Description CH Lock Pre ven t a channe l from being vie wed. Lock: T urn the lock fea ture on or off for all ch annels . CH: Se lect the chann el to lock. CH Lock : T urn the lock feat ure on or off for the chan - nel sel ected abo ve.
w w w .cobyusa.com Page 49 For you r r efere nce : T V broadcasts i nclude a sign al that class ies the c on tents of t he program . When the V - Chip ra ting optio ns are set, TV broadcasts that h av e been classied with a hig her rating wi ll be block ed.
Page 50 C oby El ectr oni cs Cor po ratio n T V Mode ( Anal og T V) Prese t Se t the prese t chan nel and a nten na op tions for t he anal og NTSC T V tun er . Menu Ite m Description CH No Select a cha nnel to ad just. CH After se lecting the chan nel num ber to adju st ( see abo ve ), press or to toggle be t ween ADDED o r DELETED .
w w w .cobyusa.com Page 5 1 Ex tra Se t the Ex tra op tions to con trol the clos ed -c ap tion, l angu age, back ground , and a uto- prog ram fea tures o f the tel evis ion. Menu Ite m Description CCD Set th e c losed-caption d ispla y mode. Langu age Se t the on-screen menu l angua ge.
Page 52 C oby El ectr oni cs Cor po ratio n D VD Mode Se t the uni t to D V D mode t o pla y DVD , D VD±R /RW , CD , CD - R / RW , and JP EG d iscs with the i nteg rated D VD pla ye r .
w w w .cobyusa.com Page 53 In v al id Di scs : Th e pl a ye r is eq ui ppe d wit h au to mat ic di sc- q ua lity de t ect io n so f tw are . If th e p la y er de t ect s th a t th e d is c is d am age.
Page 54 C oby El ectr oni cs Cor po ratio n D VD Mode Pr ess when th e d isc is “ Pr e - St opped” to st op pla yback comple tely . ( When is pressed , the disc will star t pla ying fro m the begi nning . ) Pre vious/Next ( Skip ) Pr ess to ski p to the pr evio us track ( DVD , CD , et c ) .
w w w .cobyusa.com Page 55 D VD Mode Step Pr ess to pa use pl ayba ck. Pr ess to ad van c e pla yba ck one frame . Pr ess to re sume norma l pla yback. A udio will be mut ed du r ing scanning , slow-motion , and st ep- b y-step pl a yback. Repeat Mode Pr ess to se lect a repea t mode and t hen press .
Page 56 C oby El ectr oni cs Cor po ratio n D VD Mode sectio n to be repe ated . The se ction “ A - B” wil l now pla y repea ted ly as a loop . Press aga in to res ume normal p layb ack. GO TO ( Search ) Pr ess to go d irectly t o a desir ed point o f a disc .
w w w .cobyusa.com Page 57 Pr ogra mmed and Random P layback Ch ange the or der in wh ich tracks a re pla yed ( Normal, R andom , Prog ram ). Pr ess to vi ew the P rogram Mode me nu. U s e t he N a vi g a ti o n K e y pa d to s el e ct a p r og r am m od e a nd th en p re s s .
Page 58 C oby El ectr oni cs Cor po ratio n Use th e nume r ic k e ypad to e nter t rack num bers in the le f t “ Tt” c ol umns ( or press to d elet e ). Use th e nume r ic k e ypad to e nter ch apt er num bers in the righ t “Chp ” column s ( or press to d elet e ).
w w w .cobyusa.com Page 59 D VD Mode D VD F unct ions Menu/ Title D VDs may b e manuf actured wi th disc a nd/o r title men us. The se men us will a llow y ou to access speci al fea tures o f the D V D . T o use these s pecial me nus : Pr ess to a c cess the d isc men u.
Page 60 C oby El ectr oni cs Cor po ratio n Angle P re s s t o se le c t an a l te rn at e a n gl e f or m u lt i-a ng l e D VD d i scs . A D V D ma y con ta i n s ce n es r e co rd ed f ro m v a ri ou s ca m er a po s it io n s t o al lo w y ou t o e n j o y th e sa me s ce ne f ro m d iff e re n t pe r sp ec ti v e s.
w w w .cobyusa.com Page 6 1 Zoom Pr ess to ch ange the m agnicati on lev el of th e pictur e. Durin g D VD or J P EG dis c pl ayba ck, each successiv e pre ss of will change the le vel of magni c ati on as follo ws: x 2, x3, x 4, x 1 /2, x 1 /3, x 1 /4 , Normal.
Page 62 C oby El ectr oni cs Cor po ratio n D VD Setup Use th e DVD se tup me nu to ad just th e DVD op tions . P ress t wice to ens ure th at the pla ye r ha s bee n compl etel y stop ped be fore ente r ing DVD set up mode . Whil e the uni t is in D VD mode, p ress to access the D VD setu p menu .
w w w .cobyusa.com Page 63 Language S et t h e la ng u ag e o pt i on s . Menu Ite m Description Default Set ting OSD Langu age Sets the lan guage of th e play er ’ s on- screen d ispla y . Eng lish Menu Se ts the defa ult menu l anguage o f loade d DVDs.
Page 6 4 C oby El ectr oni cs Cor po ratio n For yo ur refe rence : Le t te r bo x mode ts wid escreen con tent t o the scree n with bla ck bars at th e top and b ot t om of the pi cture . Pa n & Scan mode mag nies wide screen cont ent t o ll the en tire scree n.
w w w .cobyusa.com Page 65 Parental Se t the Pa rental Con trol op tions to con trol which types of D VDs ma y be view ed on the u nit. Th e Paren tal setting s are pa ssword-prote cted. Use th e numeric ke ypa d to en ter t he 4 - digit p assw ord in orde r to acce ss the me nu.
Page 66 C oby El ectr oni cs Cor po ratio n Menu Ite m Description Rati ng Lev el Se ts t he m a t uri ty r a ti ng l e v el o f t h e pl a y er . Th e pl a y e r wi ll n o t p la y an y di s cs ra t ed h i gh e r t h an t h is s e tti n g. T he re a r e ei g ht r a ti ng l e v e ls .
w w w .cobyusa.com Page 67 A V Mode Use th is connecti on to dis pla y option al A / V de vices on the un it tha t are equ ipped wi th c ompo site a udio/vid eo output j acks .. Se t the uni t to A V mode to vie w an e x te r na l A / V de vice tha t has been con nected t o the composit e A / V inpu t jacks .
Page 6 8 C oby El ectr oni cs Cor po ratio n Use th is connecti on to dis pla y option al A / V de vices on the un it tha t are equ ipped wi th c ompo nent a udio/vid eo outpu t jacks . Se t the uni t to Compone nt mode t o view a n externa l A / V de vice tha t has bee n c onn ected to t he componen t A / V inpu t jacks .
w w w .cobyusa.com Page 69 Tr oubl eshooti ng If y ou ha ve a prob lem with th is uni t, please r ead the tro ublesh oot- ing g uide bel ow and ch eck our we bsite a t w w w .cob yusa. com for F reque ntly Ask ed Ques tions ( F AQs ) and r mw are upd ates .
Page 7 0 C oby El ectr oni cs Cor po ratio n Tr oubl eshooti ng En sure th at the disc is no t damag ed or t oo d ir t y . Clea n th e dis c or tr y ano ther dis c. Moist ure ma y hav e conden sed insid e the pla yer . Re mov e the dis c an d le av e th e pl ay er on fo r 1 -2 hou r s and the n tr y aga in.
w w w .cobyusa.com P a ge 7 1 tion . There is no so und or distort ed so und. En sure tha t the T V and amplie r ha ve been turne d on and prope r ly s et up . En sure that the TV and ampl ier conne ctions a re secu re a nd correct. En sure that t he MUTE fu nction o f the T V , Amplie r , or Pl ay er is no t engag ed.
Page 72 C oby El ectr oni cs Cor po ratio n Speci c a tion s T V- D V D 1 39 0 Displ ay T ype 1 3” Color Pi c tu re T ube ( 480i) T V Sys tem A TSC , Q AM, NTSC- M T V T un ing sys tem F S with PLL VHF-L: 55.25 ~ 83.25 MHz VHF-H: 1 75 . 25 ~ 2 1 1 .
w w w .cobyusa.com Page 73 Speci c a tion s T V- D V D 20 90 Displ ay T ype 20” Color Pictu re T ube ( 480i) T V Sys tem A TSC , Q AM, NTSC- M T V T un ing sys tem F S with PLL VHF-L: 55.25 ~ 83.25 MHz VHF-H: 1 75 . 25 ~ 2 1 1 . 25 MHz UHF : 4 7 1 .
Page 7 4 C oby El ectr oni cs Cor po ratio n Notes.
w w w .cobyusa.com Page 7 5 Notes.
Coby i s a reg i ste red t rade ma r k of Co by El ect ron ic s Co r po rati on . Pr i nted i n Chi na . Cob y E lec t r on ics Cor porat ion 56 - 6 5 R us t S tree t Maspeth , NY 1 1 3 78 w w w .
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté COBY electronic TV-DVD1390 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du COBY electronic TV-DVD1390 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation COBY electronic TV-DVD1390, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le COBY electronic TV-DVD1390 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le COBY electronic TV-DVD1390, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du COBY electronic TV-DVD1390.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le COBY electronic TV-DVD1390. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei COBY electronic TV-DVD1390 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
