Manuel d'utilisation / d'entretien du produit 500 du fabricant BT
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V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 B T VER VE 500 Us e r Gu id e.
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 * Y ou must subscribe to your network provider’ s Caller Display ser vice for this featur e to work. A quarterly fee may be payable. • Slim, elegantly designed digital cordless telephone.
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 This U ser Guide provides you with all the inf ormation you need to get the most from your phone. Y ou must firs t set up your phone bef ore you can use it. This doesn ’t take long and is easy t o do.
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Getting star ted Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Setting up .
5 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Sound settings Handset earpiece/speaker volume . . . . . . .29 External call ringer melody and volume .
6 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Caller Display Calls log . . . . . . . . . . . . . . . . . . . . . . . . . . . .
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.
8 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com T alk/Standby time In ideal conditions, fully charged handset batteries should give about 12 hours talk time or 120 hours standby time on a single charge.
9 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 2. Clock Setting is displayed, press OK to select. 3. The current time and date setting is displayed.
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 10 Getting to know your phone Earpiece 4K Colour Display Middle Soft Key In standby mode, press to access the phonebook page 20.
11 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.
12 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.
13 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Character map The following table shows you wher e each letter and punctuation char acter can be found.
14 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com U sing the phone 15 Switch the handset power on/ off 1. Fr om s tandby mode, press and hold t o switch off .
Receive a call When you receive a call, the phone rings and the icon flashes in the display . T o answer the call: 1. If your handset is on the base and auto talk is on, pick up the handset. Or If your handset is on the base and auto talk is off , pick up the handset and press .
17 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Secrecy (mut e) During a call, you can talk to someone nearby without your caller hearing.
18 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Answer a call in handsfree When the phone rings: 1. Press . The call is transf erred to the loudspeaker .
19 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Copy a number from the redial list to the phonebook 1. Press Redial soft key . The last number called is displayed.
20 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com T o unlock the keypad: 1. Press and hold again. The display will return t o standby .
21 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Stor e a name and number 1. Enter the telephone number you want to stor e using the keypad.
22 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Edit an entry 1. Press . The first phonebook entry is displayed. 2. Use UP or DOWN t o scroll and find the entry you want to edit (or search alphabetically).
23 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Delete All and press OK . Delete All? is displayed, press OK to confirm or Back to cancel.
24 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 3. Press Option then use UP or DOWN to display Quick Dial and press OK . 4. Enter a quick dial number from 0 to 9 using the k eypad and press OK .
25 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 4. Press Option soft key then use UP or DOWN to display Copy from SIM and press OK .
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com W allpaper Y our BT V erve 500 has a choice of 6 wallpaper s for the handset display .
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Set the time and date Y ou will need to set the correct time and dat e so that you know when you received answering machine messages or Calls log entries.
28 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 3. Press DOWN to highlight Alarm Setting and press OK to select. 4. The current alarm time is highlighted, select Edit to enter a new alarm time and press OK .
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Handset earpiece/speaker volume The handset has a choice of 5 earpiece volume levels and 5 loudspeaker (handsfree) volume levels.
30 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 4. Melody is highlighted, press OK to select. 5. Press UP or DOWN to select the ringer melody you want and press OK .
31 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 7. Press LEFT or RIGH T to select the volume level you requir e and press OK to confirm.
32 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Handset tones Y our BT V erve 500 has a selection of handset tones which can each be switched on or off .
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Handset settings Auto answer With auto answer set to ON, when you receive an incoming call and the handset is in the base, you can pick it up to answer the call.
34 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 3. Handset Settings is highlighted, press OK . 4. Press UP or DOWN to highlight Register HS .
35 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 3. Handset Settings is highlighted, press OK . 4. Press UP or DOWN to highlight Dim Mode .
36 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 1. Press Menu to open the main menu. 2. Use the NA VIGA TION buttons to highlight the symbol and press OK to select.
37 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 7. Press or on the other handset to star t monitoring. If the ‘listening’ handset detects any noise it will ring the other handset.
38 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com De-register a handset 1. Press Menu to open the main menu. 2. Use the NA VIGA TION butt ons to highlight the symbol and press OK to select.
39 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Recall time Recall is used when connected t o cer tain switchboards, for transf erring calls to another extension number , and f or some network ser vices, such as Call W aiting.
40 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Y ou may need to change the length of the pause according t o your switchboard.
41 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 3. Press DOWN to highlight Base Settings and press OK . 4. Press UP or DOWN to highlight Call Log and press OK .
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Y our BT V erve 500 can digitally record up to 28 minutes of messages. As well as recor ding incoming messages, you can recor d memos for other users of your B T V er ve 500.
When the answering machine is off , the message counter will display –– . 43 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.
44 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Y ou can change this setting to between 2 and 9 rings or select Automatic for the ‘time saver’ option.
45 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 5. Press UP or DOWN to select the setting you require and select OK . 6. Press to exit and ret urn to standby .
A ✓ will be displayed alongside the chosen setting. 46 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 1. Press Menu to open the main menu.
Answer and Record The pre-set ‘ Answer and Record’ outgoing message (Outgoing Msg 1), that allows your caller to leave a message, is “Hello, your call cannot be taken at the moment, please leave your message after the tone”.
48 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Check your outgoing message 1. Press Menu to open the main menu. 2. Use the NA VIGA TION butt ons to highlight the symbol and press OK to select.
49 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 3. Press UP or DOWN to highlight Outgoing Message and press OK . 4. Select is displayed, press OK .
50 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com At the start of each message, the number of the message is displayed on the message counter and announced together with the day and time the message was received.
51 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 2. Use the NA VIGA TION buttons to highlight the symbol and press OK to select.
52 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Recor d a new outgoing message 1. In standby mode, press and hold . 2. Speak your message clearly close to the base microphone, press t o end recording.
53 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com In standby mode: • Press and hold to delete all messages. R ecord a memo 1. In standby mode, press and hold .
54 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 5. Enter the original 3-digit PIN code and press OK . 6. Enter a new 3-digit PIN code and press OK .
55 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.
56 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.
58 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 2. UP or DOWN to scroll thr ough the lis t. 3. Press or to dial a displayed number .
59 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Delete a/ all Calls log number(s) 1. Press DOWN to open the Calls log. The most recent caller’ s number is displayed.
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.
61 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Send a text message 1. Press Menu to open the main menu. 2. Use the NA VIGA TION butt on to highlight the icon and select OK .
62 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Saved messages are stored in the Dr af ts box If you save a message to complete and/or send later it will be stored in the Dr afts box.
63 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.
64 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 4. The first (newest) message details are highlighted. The caller’ s name (if a phonebook match is found) and number ar e displayed.
65 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com to scroll and display the name/number you want. Pr ess OK to confirm and send. Save to P.
66 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 2. Use the NA VIGA TION button to highlight the icon and select OK . 3. Press UP or DOWN to highlight Draft and press OK .
67 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Or Save SMS to keep the message saved in the Dr af ts box. SMS Saved! is displayed.
68 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com R ead, edit, send or delete messages stored in the Outbo x The Outbo x stor es details of the las t X messages you have sent.
69 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Save SMS – to save the message to the Dr af ts box for sending later . Select OK .
70 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Adding or changing Ser vice Centre numbers 1. Press Menu to open the main menu.
71 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Y ou can use up to 5 GAP compatible handsets with your BT V er ve 500 base to extend your phone system without needing to install extension sockets f or each new phone.
73 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com T ransferring calls Y ou can transf er an ex ternal call to another handset r egistered to the B T V er ve 500 base.
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Phone does not work • Have you installed the batter y pack correctly? See page 7-8.
75 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com No display • The battery may be flat, dead or incorrectly inser ted. • Rechar ge or replace the batter y pack.
76 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Answering machine messages have the wrong date and time • Have you set the date and time? See page 8.
77 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Buzzing noise on my phone or on other electrical equipment nearby • Sometimes your BT V er ve 500 can interfere with other electrical equipment if it is placed t oo close.
78 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Cannot receive text • Y ou will not be able to receive t ext messages until you have first sent a message.
79 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com General sales enquiries • BT R esidential lines – call 150. BT Business lines – call 152.
80 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 5. Press OK . Number is displayed. Enter 00000 and press OK . 6. Send SMS is highlighted, press OK .
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com IMPORTANT This equipment is not designed for making emergency telephone call when the power fails.
82 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com • Y our product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close.
83 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Guarant ee Y our BT V erve 500 is guaranteed for a period of 12 months from the date of pur chase.
84 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.
85 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.
V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 Offices worldwide The services described in this publication ar e subject t o availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s r espective standard conditions of contract.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté BT 500 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du BT 500 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation BT 500, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le BT 500 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le BT 500, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du BT 500.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le BT 500. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei BT 500 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
