Manuel d'utilisation / d'entretien du produit WireSpeed ADSL Modem 030-300166A iii du fabricant Westell Technologies
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©2001 W estell, Inc. W IRE S PEED ADSL M ODEM U SER G UIDE PN 030-300166 Rev. A June, 2001.
Wir eSpeed Single-User User Guide 030-300166A ii CONTENTS W IRESPEED MODEM USER GUIDE ..................................................................................................... ............ 1 O VERVIEW ......................................
Wir eSpeed ADSL Modem User Guide 030-300166A iii IP Address ..................................................................................................................... ....................... 29 Subnet Mask ..................................
Wir eSpeed ADSL Modem User Guide 030-300166A 1 Overv iew WIRESPEED MODEM USER GUIDE O VERVIEW W ith over one m illion W estell W ireSpeed ( TM) modem us ers and valuable ex perience, W estell has developed our newest W estell W ireSpeed ADSL Ethernet m odem .
Wir eSpeed ADSL Modem User Guide 030-300166A 2 Wir eSpeed Installation WIRESPEED INSTALLATION The WireSpeed operates u p to 300 feet (91.4 m eters ) from a PC or Ethern et hu b over 100-Oh m, C ategory 5 cable. For installation on a w all surface, follow the instructions below .
Wir eSpeed ADSL Modem User Guide 030-300166A 3 Wir eSpeed Installation 6. The Link LED shou ld be solid green indicating that the m odem con nection has been m ade. (See Figure 3.) 7. During u se, a pulsing y ellow A ctivity L ED indicates that data is being transm itted and received on the Ethernet interface.
Wir eSpeed ADSL Modem User Guide 030-300166A 4 Wir eSpeed Installation Table 1. WireSpeed Connectors Conn ector Name Conn ector Type Descripti on LINE 6-pin (RJ-11) modular jack POTS/DSL is us ed to c.
Wir eSpeed ADSL Modem User Guide 030-300166A 5 Wir eSpeed Installation LED Indicators The LED indicators sh own in Figure 3 are u sed to verify the u nit’s operation and status. Connecti ons are located o n the si de Power Ready Link Activity Figure 3.
Wir eSpeed ADSL Modem User Guide 030-300166A 6 WebShar e Installation Utilities WEBSHARE INSTALLATION UTILITIES Running WebShare Installation Utilities Accoun t param eters m ust be added t o WebShare before con nectin g to y our ISP or Corporate L AN.
Wir eSpeed ADSL Modem User Guide 030-300166A 7 WebShar e Installation Utilities 3. Read the licens e agreemen t, then click Yes if y ou accept the agreem ent. Figure 5. License Agreem ent 4. The Function Selection screen appears . Three options are available: Figure 6.
Wir eSpeed ADSL Modem User Guide 030-300166A 8 WebShar e Installation Utilities 7. The Ch oose Desti nation Location win dow show s the location w here user docum entation w ill be placed. (T he documentation f ile is named Webshare_Usr_Gd.pdf .) Figure 7.
Wir eSpeed ADSL Modem User Guide 030-300166A 9 WebShar e Installation Utilities 10. The Setup Com plete win dow appears. Setting chang es will n ot take effect un til the computer h as been restarted. 11. Select Yes I want to restart m y com puter now to restart the P C.
Wir eSpeed ADSL Modem User Guide 030-300166A 10 WebShar e Installation Utilities Disabling Autodia l (For Internet Explorer users.) A browser is ty pically set to dial into an ISP connection autom atically w hen the browser is launched.
Wir eSpeed ADSL Modem User Guide 030-300166A 11 Setting Up Your W ebShare Acc ount SETTING UP YOUR WEBSHARE ACCOUNT The WebShare Icon This section shows y ou how to set up your initial WebShare account. The installation program w ill also place a WebShare icon on your desktop.
Wir eSpeed ADSL Modem User Guide 030-300166A 12 Setting Up Your W ebShare Acc ount Figure 12. Configure Account Window The Description is a w ord or phrase created to iden tify the account.
Wir eSpeed ADSL Modem User Guide 030-300166A 13 Setting Up Your W ebShare Acc ount 3. In the User I D field, enter th e user ID obtained f rom y our ISP.
Wir eSpeed ADSL Modem User Guide 030-300166A 14 Setting Up Your W ebShare Acc ount Only one account may be active at a time. Establishing a session for an idle account while another session is activ e will disconnect the currently active session. Figure 15.
Wir eSpeed ADSL Modem User Guide 030-300166A 15 Setting Up Your W ebShare Acc ount Using A uto-R edirection With Westell’s WireSpeed A uto-R edirection feature, th e modem detects and in forms users of connection problem . If a problem is fou nd, the m odem display s a Web page on the brow ser th at identif ies th e problem.
Wir eSpeed ADSL Modem User Guide 030-300166A 16 Connecting to a W ebShare Acc ount CONNECTING TO AN ACCOUNT Verify that the Ready LED of the m odem i s solid green and at least one PPP account has been creat ed before activati ng a PPP ses sion w ith y our I SP.
Wir eSpeed ADSL Modem User Guide 030-300166A 17 Connecting to a W ebShare Acc ount 2. In the Connect w indow enter y our pass word (receiv ed from the ISP) for the User ID of that account . (A valid passw ord m ust start an d end w ith som ething oth er than a space.
Wir eSpeed ADSL Modem User Guide 030-300166A 18 Connecting to a W ebShare Acc ount When a PPP se ssi on becom es acti ve, the We bSha re Hom e Pag e w ill show a Disconnect button in place of the Connect but ton i n th e PPP Con ne ction s s ecti on. Th e icon replaces the icon signifying that a PPP ses sion has been es tabli sh ed.
Wir eSpeed ADSL Modem User Guide 030-300166A 19 Connecting to a W ebShare Acc ount Disconnecting from a PPP Session Your PPP conn ectio n rem ai ns l ive u nle ss y ou discon nec t it. Use t he f ollow in g proc edure to disc onne ct an acti ve PPP connection.
Wir eSpeed ADSL Modem User Guide 030-300166A 20 Advanced Configuration ADVANCED CONFIGURATI ON This section covers the WebShare Managem ent Interface f eatures and includes instru ctions on chang ing WebShare settings .
Wir eSpeed ADSL Modem User Guide 030-300166A 21 Advanced Configuration T HE W EB S HA RE M AN AG E M E N T I NTERFA CE The Management Menu Selectin g t he WebSh are icon on the des ktop activ ates y our w eb brow ser and es tablish es a hom e page f or WebShare.
Wir eSpeed ADSL Modem User Guide 030-300166A 22 Advanced Configuration The Home Page The WebShare Hom e Page prov ides access t o all of th e config ured PPP accoun ts and all ows users to es tablish connection s, create accounts and edit accounts . This is the sam e screen y ou us ed wh en y ou set up an accou nt on page 11.
Wir eSpeed ADSL Modem User Guide 030-300166A 23 Advanced Configuration Edit Button The Edit button allows users to chan ge setting s for an accou nt. Note: User ID and pas sw ords are usu ally ass igned by the service provider. Us ers may freely chang e the accoun t Description.
Wir eSpeed ADSL Modem User Guide 030-300166A 24 Advanced Configuration Diagnostics Accessin g the Main Diagnostics Page Select the Diagn ostics m enu ite m from the W ebS hare mana gement menu to d ispl ay the Dia gnosti cs pa ge. T he fi gure b elo w show s th e Diagn ostics w in dow bef ore any diagnos tic test s have been perform ed.
Wir eSpeed ADSL Modem User Guide 030-300166A 25 Advanced Configuration The figure below sh ows the Diag nostics win dow returned after click ing the Test All button and prov iding PING IP address values. Figure 27. Diagn ostics Win dow (Sample valu es.
Wir eSpeed ADSL Modem User Guide 030-300166A 26 Advanced Configuration IP Rem ote Router This test button initiates a test that pings the rem ote IP address linked by the PPP s ess ion e stabl ish m ent . Message s: • Success : A respons e wa s obtained f rom the rem ote IP address.
Wir eSpeed ADSL Modem User Guide 030-300166A 27 Advanced Configuration The New Softw are Installation Page This screen is reserved for installing f uture softw are upgrades.
Wir eSpeed ADSL Modem User Guide 030-300166A 28 Advanced Configuration The LA N A dv anced Configuration Page Accessing the LAN Advanced Config uration Dialo g Box The LAN Advanced Configuration dialog box is accessed by selecting the LAN Advan ced men u item f rom any of the Web Shar e management windo ws.
Wir eSpeed ADSL Modem User Guide 030-300166A 29 Advanced Configuration IP Address The Internet Protocol (IP) address is a u nique 32-bit n um ber used to identif y th e host com puter conn ected to a TCP/IP netw ork. The v alue of the IP Addres s is repres ented in a dot ted decim al form at.
Wir eSpeed ADSL Modem User Guide 030-300166A 30 Advanced Configuration LAN PC IP Address This IP add ress serves two purposes. If DHCP is enabled, this is the IP address that will be assign ed to the DHCP client computer. If Static NAT is enabled, this is the IP address to wh ich that traff ic will be directed.
Wir eSpeed ADSL Modem User Guide 030-300166A 31 Advanced Configuration VPI/ VCI set tin gs Figure 30. LAN Advanced Confi guration Wind ow Changing VPI/VCI Settings CA UTION Do not ch ange your VPI/VCI setting s unless inst ructed to do so by your service pro vider! Current VPI/VCI settings are located on the LA N Advanced w in dow.
Wir eSpeed ADSL Modem User Guide 030-300166A 32 Advanced Configuration VIRTUAL PRIVATE NETWORK SUPPORT Your WireSpeed m odem supports Virtual Private Netw ork s (VPN). VPN allow s u sers w orkin g at hom e or at an o ff-si te loc atio n to cre ate a dir ec t “tunnel ” to a co rp or ate LAN se rve r.
Wir eSpeed ADSL Modem User Guide 030-300166A 33 Advanced Configuration Creating a VPN Connect ion After you have instal led VPN , you must cre ate a new connec tio n in Dial -Up N etworking. NOTE : You need th e host nam e or IP address of your corporate L AN (or other s ervice provider) to m ake th is connection .
Wir eSpeed ADSL Modem User Guide 030-300166A 34 Advanced Configuration Creating a VPN Connection for Window s 2000 To connect to a VPN server on a corporate L AN, y ou need to firs t mak e sure that y ou are conn ected to the Internet by connectin g to you r ISP.
Wir eSpeed ADSL Modem User Guide 030-300166A 35 Advanced Configuration 3. On the Public Network s creen, select the option Do not dial the initia l connection . Click Next . Figure 32. The Public Network Screen 4. On the Destination Address screen, ty pe the host name or IP address of the corporate LA N to w hich y ou are conne cting.
Wir eSpeed ADSL Modem User Guide 030-300166A 36 Advanced Configuration 5. On the Connection Availability screen, click the option Only for myself . Click Next . Figure 34. Connectio n Availability 6. Follow the on- screen instructions to finish the w izard.
Wir eSpeed ADSL Modem User Guide 030-300166A 37 Advanced Configuration When you use your conn ection, by default y ou w ill only hav e the option to type your us er name and passw ord. Domain Optio n A corporate L AN connection may prom pt remote u sers for a dom ain nam e for f ull access to f eatures such as corporate e-m ail and file sharing.
Wir eSpeed ADSL Modem User Guide 030-300166A 38 Advanced Configuration Using a VPN Connection (Window s 2000) After conf iguring the conn ection, follow these steps to establish a connection: 1. Double-click the icon in the Dial-Up Networking folder or click the sh ortcut on your des ktop.
Wir eSpeed ADSL Modem User Guide 030-300166A 39 Advanced Configuration C ONFIGURI NG VPN FOR W INDOW S NT This sect ion des cribe s how t o creat e and s et u p PPP/PPTP Dial -Up co nne ction s f or Window s NT. NOT E: M ake sure that M icro soft Se rvice Pac k 3 has b een inst alled on your compute r be fore cre ating P PT P tunnel se ssions.
Wir eSpeed ADSL Modem User Guide 030-300166A 40 Advanced Configuration Creating a New VPN Phonebook Entry for Window s NT The follow ing procedure tells how to create a VPN Phonebook entry for us e wi th a corporate L AN or dial- up trans port.
Wir eSpeed ADSL Modem User Guide 030-300166A 41 Advanced Configuration Disconnecting a VPN Connect ion Use these step s to cl ose a PP TP tunnel : 1. Click the conne ctio n ico n for the tunne l you wish to cl ose . 2. Click Disconnect . The VPN connection to y our service prov ider or corporate LAN h as been discon nected.
Wir eSpeed ADSL Modem User Guide 030-300166A 42 Advanced Configuration The WebShare A bout Page The About page provides the model num ber and version inf ormation for WebShare. This inform ation is necessary w hen calling f or technical support. (Sam ple data sh own below- -y our inform ation w ill vary .
Wir eSpeed ADSL Modem User Guide 030-300166A 43 Troubleshooting TROUBLESHOOTING Software Installation If y ou have m ore than one adapter, the follow ing screen appears: Figure 38. Choos e Adapter Click the option button for the netw ork card the m odem is connected to.
Wir eSpeed ADSL Modem User Guide 030-300166A 44 Troubleshooting A uto- Redirection Screens With Westell’s WireSpeed A uto-R edirection feature, th e modem detects and in forms users of connection problem . If a problem is fou nd, the m odem display s a Web page on the brow ser th at identif ies th e problem.
Wir eSpeed ADSL Modem User Guide 030-300166A 45 Troubleshooting No DSL Connection If the m odem is unable to detect a DSL connection, A uto-Redirect w ill display the No DSL Conn ection page: Figure 41. No DSL Co nnection Solutions : • Make sur e the DSL c abl e is p lugged into the D SL j ack.
Wir eSpeed ADSL Modem User Guide 030-300166A 46 Troubleshooting Authentication Failure When the user ID an d/or password are typed incorrectly, A uto-Redirection w ill present the follow ing Au thentication Failure page: Figure 42.
Wir eSpeed ADSL Modem User Guide 030-300166A 47 Troubleshooting Can’t Find Server (RAS) This page appears w hen the connection is lost. On occas ion, you r service provider’ s equipm ent m ay u ndergo main tenance or experience dif ficulty . If the m odem loses an established connection, the follow ing page w ill appear: Figure 43.
Wir eSpeed ADSL Modem User Guide 030-300166A 48 Troubleshooting WebShare Error Messages This section describes possible WebShare error m essag es and how to correct them .
Wir eSpeed ADSL Modem User Guide 030-300166A 49 Troubleshooting Figure 46. WebShare IP Def ault Reset Utilit y Dialog B ox (Actual data m ay v ary.) 1. On the WebShare IP Default Reset Utility dialog box, click the Default Res et button to restore the factory default values.
Wir eSpeed ADSL Modem User Guide 030-300166A 50 Product Ass istance PRODUCT ASSISTANCE AND GENERAL INQUIRI ES Westell Customer Support For technical ass istance, con tact: Westell C ustom er Su pport 750 North C omm ons Drive Aurora, Illin ois 60504 Phone: 1-630-375- 4500 Fax: 1-630-375- 4931 Web Address (Westell ’s Web St ore): www.
Wir eSpeed ADSL Modem User Guide 030-300166A 51 Product Specific ations PRODUCT SPECIFICATI ONS R OUTI NG • Dy nam ic Host Con trol Protocol (DH CP) - A utom atic or Manu al Local A ddress A ssig nm.
Wir eSpeed ADSL Modem User Guide 030-300166A 52 Product Specific ations A UTO -R EDI RECT IO N D ETECT S : • No PPP s essi on • No DSL syn c/connection • No remote acces s server (RA S) • Auth.
Wir eSpeed ADSL Modem User Guide 030-300166A 53 Appendix A PPENDIX M AC AN D L INUX S UPPORT The W ebSha re Installa tion Utility will not run on Macinto sh or Linux co mputers.
Wir eSpeed ADSL Modem User Guide 030-300166A 54 Index INDEX A About Pag e, 42 Ac count Inform ation Se tup, 11 Ac count Param eters, 11 A ct iv at ing a PPP Se ss ion , 16 Adding a We bShare A ccount,.
Wir eSpeed ADSL Modem User Guide 030-300166A 55 Index VPI/VCI chang es , 31 VP I/VCI parameters, 30 VPN for W indow s 2000, 34 VPN for W indow s 98/Me, 32 VPN for W indow s NT , 39 VPN support, 32 W W.
Wir eSpeed ADSL Modem User Guide 030-300166A 56 Licensing and Regulatory Information REGULATORY INFORMATION FCC COMPLIANCE NOTE This equipment h as been tested and found to comply w ith the lim its for a Class B digital device, pursuant to Part 15 of the FCC Ru les.
Wir eSpeed ADSL Modem User Guide 030-300166A 57 Licensing and Regulatory Information the user to dis connect the equ ipmen t. Users should ensure for their ow n protection that the electrical groun d connections of the power u tility, telephone lines and internal m etallic water pipe sy stem, if present, are connected together.
Wir eSpeed ADSL Modem User Guide 030-300166A 58 Licensing and Regulatory Information Publication Wir eSpeed ADSL Modem Us er Guide PN 030-300166 R ev. A Revised June, 2001 © 2001, Westell , Inc. All righ ts reserved. Printed in USA. Westell, Inc. 750 North C omm ons Drive Aurora, Illin ois 60504 USA Web site: www.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Westell Technologies WireSpeed ADSL Modem 030-300166A iii c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Westell Technologies WireSpeed ADSL Modem 030-300166A iii - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Westell Technologies WireSpeed ADSL Modem 030-300166A iii, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Westell Technologies WireSpeed ADSL Modem 030-300166A iii va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Westell Technologies WireSpeed ADSL Modem 030-300166A iii, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Westell Technologies WireSpeed ADSL Modem 030-300166A iii.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Westell Technologies WireSpeed ADSL Modem 030-300166A iii. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Westell Technologies WireSpeed ADSL Modem 030-300166A iii ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
