Manuel d'utilisation / d'entretien du produit VOD-W Server VBrick v4.2.3 du fabricant VBrick Systems
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VBric k v4.2.3 V OD-W Ser v er Admin Guide August 21, 2008 4410-0167-0003 Ether neTV V OD-W Video on Demand Ser v er.
Copyright © 2008 VBrick Systems , Inc. All rights reserved. 12 Beaumont R oad W allingford, Connecticut 06492, USA www .VBrick.com This pu blication contains confident ial, proprietary , and trade secre t inform ation.
V OD-W Admin Guide iii Contents V OD-W v4.2.3 Admin Guide Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Getting Help . . . . . . . . . . . . . . . . . . . . .
iv Contents Monitoring the Ser ver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 4 Backup and R estore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
V OD-W Admin Guide v 9. Adding Stora ge to 1950/2950 Ser v ers Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 7 Adding Storage to VOD 50/125/300W Ser v ers . .
vi Contents.
V OD-W Admin Guide vii V OD- W v4.2.3 Admin Guide Thi s VO D- W Adm in G ui de is written for any one who will be using a VBrick Ether neTV V OD-W Video on Demand Server .
viii Preface the infor mation you need from the online help , the VBrick documentation, or your certified VBrick reseller , you can cont a ct V Br ick Support Ser vices on the w eb. Suppor t Services will make ev er y effort to answer your technical quest ions in 24 business hours or less.
V OD-W Admin Guide 1 Chapter 1 Ser v er Ov er view VBrick's E therneTV VOD-W Server has been int eg rated with the EtherneTV family of products includi ng the EtherneTV P or tal Ser v er, MPEG-1/2/4 streami ng encoders , and the Ether neTV STB . The Ethe rneTV VOD-W deliv ers stored MPEG assets as unicast streams across an Ethernet network.
2 © 2008 VBrick Systems , Inc . Ta b l e 1 . V OD-W S er v er M odels T able 2. V OD-W Ser ver Specifications Ser ver Compatibilit y The VOD- W ser v ers are compatib le with the follo wing VBrick dev ices: •V B r i c k E t h e r n e T V P o r t a l S e r v e r – v 3 .
Ser ver Ov er view V OD-W Admin Guide 3 continue to pro vide suppor t for all P owerV ault 220S models . C ontact VBrick Support Ser vices or your authorized reseller for mo re information about upg rade options .
4 © 2008 VBrick Systems , Inc . VO D -W P r o d u ct C D Use the VOD-W Ser v e r Product CD if you ev er ne ed to reinstall the content ser ver and other components .
Ser ver Ov er view V OD-W Admin Guide 5.
6 © 2008 VBrick Systems , Inc ..
V OD-W Admin Guide 7 Chapter 2 Getting Star ted Topics in this chapter Installing the V OD- W Ser ver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Configuring Secure Communications . . . . . . . . .
8 © 2008 VBrick Systems , Inc . Step 2. Connect the Ser ver T T o set up the V OD-W ser ver 1. Connect the monitor, k eyboard, dongle, mous e, and netw ork cables as described below . Figur e 1. V OD 50W (Dell 1950 – R ear View) Figure 2. V OD 125/300W (Dell 29 50 – R ear View) 2.
Getting Started V OD-W Admin Guide 9 3. Connect the VOD-W server to the netw ork by plug ging the 10/100/1000 BaseT Ethernet cable into the Ether net port 1 on the rear of the unit. 4. Connect the monitor cable to the blue video port (front or rear) on the V OD-W ser ver .
10 © 2008 VBrick Systems , Inc . Step 3. Configure the IP Addr ess Y ou need to configur e the IP address as explained below on both the ser ver machine and in the Q VCS application. When done, be sure to reboot the machin e before configuring the ser v er in the ETV P or tal Ser ver .
Getting Started V OD-W Admin Guide 11 3. Enter the IP or Domain , Server Description (optional), FTP User Name (defa ult = vbrickuser ) and FTP Password (default = vbrickuser ). 4. Accept the default Publishing Point parameters and click Add when done.
12 © 2008 VBrick Systems , Inc . Configuring Secure Communications Use this optional functionalit y to protect comm unication between the P or tal Ser v er and V O D- W . T he P ortal Ser v er controls the V OD- W ov er a web service communication s interface .
Getting Started V OD-W Admin Guide 13 6. Make sure Enable anonymous access is not che cked. 7. Under Authenticated access , check Basic authentication (password is sent in clea r text) and unchec k other bo xes .
14 © 2008 VBrick Systems , Inc . 6. In the Common name field, type a common name, and then select Next . ( Impor tant: The common name is one of the most significant pieces of information that ends up in the cert ificate .
Getting Started V OD-W Admin Guide 15 P ost Configuration Steps No additional configuration is required after insta llation an d once y ou have compl eted the steps up to this point you are good to g o .
16 © 2008 VBrick Systems , Inc ..
V OD-W Admin Guide 17 Chapter 3 Ser v er Administration Topics in this chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Configuring the Ser v er . . . .
18 © 2008 VBrick Systems , Inc . Using a Direct Connection Y ou ca n access the th ree utilities desc ribed abov e by connecting a standa rd monitor to the V G A port on the VOD-W ser ver . T T o launch the utilities using a direct connecti on 1. Connect a monitor to the V GA port on the VOD-W server .
Ser v er Administr ation V OD-W Admin Guide 19 Using HTTP T unneling HTTP tunne ling is often use d as a means fo r communicating from netw ork locations with restricted conne ctivit y , for example behind firew alls or pro xy ser vers .
20 © 2008 VBrick Systems , Inc . Configuring a Macintosh for T unneled Streams Y ou ma y need to perfor m certain configuration steps on a Macintosh before you can use QuickTi me to view streams tunnel ed ov er HTTP from a VOD-W s er ve r . T T o configure QuickTime for tunneled streams 1.
Ser v er Administr ation V OD-W Admin Guide 21 T T o chang e the port used for web service communication between the P or tal Ser v er and VO D-W 1. Open IIS (g o to Start > Administrative Tools > Internet Information Services (IIS) Manager ). 2.
22 © 2008 VBrick Systems , Inc . Using Secure URL Pass word Protection Use the VbPortal tab on the Configuration Utility t o configure secure URL passw ord protection. Secure URL protection prev ents users from bypassing P ortal Ser ver authentication and play ing back V OD content di rectly from V OD - W ser vers .
Ser v er Administr ation V OD-W Admin Guide 23 Manually Ingesting Content VBrick strongly r ecommends that y ou use the Ethe r neTV Portal Ser ver exclusively to ingest all VOD- W con tent. Th e ETV Po rtal Ser ver Admin Guide explains in detail how to automate content ingestion.
24 © 2008 VBrick Systems , Inc . 2. Use the Quic kVideo Ingest interface to ingest content. Clic k the More >> button to see all options . Monitoring the Ser ver See Monitoring the Ser v er on pag e 27 for complete details .
Ser v er Administr ation V OD-W Admin Guide 25 any content. In order to back up content, y ou need a separate backup strateg y and a robust storage capability . T T o r un an on-demand database backup 1. Go to Start > Control Panel > Scheduled Tasks .
26 © 2008 VBrick Systems , Inc . • StreamPlayer Plus allows t he recording of li ve streams to MPEG-1, MPEG -2 and MPEG-4 files . Once sav ed the files can then be installed on the EtherneTV VOD- W ser v er for play back. Mak e sure the "hinting " option is ch eck e d when reco rding MPEG-4 files .
V OD-W Admin Guide 27 Chapter 4 Monitoring the Ser v er Topics in this chapter Starting the Q VOD Server Ser vice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Using the Q VOD Ser v er Console . . . . . . .
28 © 2008 VBrick Systems , Inc . T T o launch the Q VOD Ser v er Console 1. Go to Start > Programs > QuickVideo OnDemand Server > Monitor QVOD Server . The QV OD Ser ver Console will not be started if the Q VOD Ser ver Ser vice is not r unning .
Monitoring the Ser v er V OD-W Admin Guide 29 Statistics This section displays the stat istical inform ati on about the Q V OD Ser v er . T he st atistics displayed in this section include T otal Sessions and T otal Data Rate.
30 © 2008 VBrick Systems , Inc . Contents The Contents pag e shows all V OD content on the ser ver . The infor mation includes Ingestion Time , Size , Type , Dur ation , and the Rate at which it wa s encoded. Host Name The hos t mac hine name (or IP Address) of the client machine which is playing the video stream.
Monitoring the Ser v er V OD-W Admin Guide 31 Netw ork In the navi g ati on tree on the left side of the Q VOD Ser v er Console, clic k on Network . The right-hand side of the QV OD Ser ver Cons ole wi ll displa y the network utilization.
32 © 2008 VBrick Systems , Inc . • IP Address . • Current Data Rate (Mbps) . • Utilization (cur rent data rate/n etwo rk speed) sh own as a status bar . Indi vidual Netw ork Interface Card Netw ork Manager View is a g ood place to see an ov er view of all ne tw o rk activi ty .
Monitoring the Ser v er V OD-W Admin Guide 33 • A r unning graph plotting the mo st recent utilization histor y . • Current Data Rate (Mbps) . • Utilization of th e interface card as a percentage of the total NIC speed. • List of the individual vide o streams going through the ne tw ork card.
34 © 2008 VBrick Systems , Inc . Media This page is not used or suppo rted with any VOD- W features or functions . Lo g Options From the left side of the Q V OD Ser ver Console, clic k on Log Options . The right-hand side of the Q VOD Ser ver Console will c h ange to the Log Options view .
Monitoring the Ser v er V OD-W Admin Guide 35 Events The Events page le ts y ou view the most recent ev ents that were log ged by QV OD Ser ver . The log ged events correspond to the Log Level and Log Category y ou selected in Log Options . Y ou can select different logs from the drop do wn list box.
36 © 2008 VBrick Systems , Inc . From the left side of the Q VOD Ser v er Console, clic k on Events . The right-hand side of the Q V OD Ser ver Conso le will displa y ev ents in the most re cent log file . Use the drop do wn menu to select other log files .
Monitoring the Ser v er V OD-W Admin Guide 37 T T o manipulate the w ay log ev ents are displayed 1. Click Filter . F or example, if you select IP as t he Field Name , contains as the operat or and type 172.30.10.32 as the Value , then select the And operator, clicking on Filter will display only the log lines with the IP address 172.
38 © 2008 VBrick Systems , Inc ..
V OD-W Admin Guide 39 Chapter 5 Ing esting Content Topics in this chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Content Ingestion . . . . . . . . . .
40 © 2008 VBrick Systems , Inc . W ser ver and may tak e place even while th e V OD-W is ser ving up a large number of simultaneous v ideo streams . Depending on the size of the video asset and ov erall VOD-W ser v er load, the ingestion process may only take a few minutes or more than an hour .
Ingesting Content V OD-W Admin Guide 41 Best Practices • If you enco unter problems during file ingesti on, the lik ely cause is a faulty or cor r upted source file. All MPEG-2 source files mu st be recorded and saved as transport streams—not prog ram streams .
42 © 2008 VBrick Systems , Inc ..
V OD-W Admin Guide 43 Chapter 6 T roubleshooting Topics in this chapter V OD-W Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Windows Ev ent Viewer . . . . . . . . . . . . . . .
44 © 2008 VBrick Systems , Inc . repor ts . The QVSR log, for example , can be used to g enerate access repor ts by individual user . The log files are saved b y default in the Log folder at: C:Program FilesInfoValueQuickVideo OnDemand ServerLog . • QVSR-xxx-xxx.
T rou bleshooting V OD-W Admin Guide 45 V OD-W License Dia gnostics License diagno stics will sho w the dongle k ey ID , the nu mber of licensed seats , and the total licensed throughput in megabytes per second. T T o run VOD-W ser ver license diagnostics 1.
46 © 2008 VBrick Systems , Inc ..
V OD-W Admin Guide 47 Chapter 7 R einstalling the Softw are Topics in this chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 R einstalling the V OD- W Software .
48 © 2008 VBrick Systems , Inc . 6. Install the InfoV alue Quic kVideo On Demand Ser v er by double-cli cking on SetupVOD-W_x_x_x_x.exe . 7. Click Next on Welcome to the InstallShield Wizard for EtherneTV-VOD-W. 8. In the Choose Destination Location window select Next to accept the default.
R einstalling the So ftw are V OD-W Admin Guide 49 19. Click Next on the Configuration Completed page . 20. When the InfoV alue Product Configurat ion page is displayed, select y our Server IP address from the drop down list and click OK .
50 © 2008 VBrick Systems , Inc . 21. When the first Installation QuickVideo OnDemand C omplete page is dis pla yed, click Finish . 22. When th e second Installatio n Complete page is displa yed saying the Ether neTV V OD-W has finished in stalling, click Finish to restart your computer .
R einstalling the So ftw are V OD-W Admin Guide 51 24. On the License tab , click Load License File and then navi gate to the file, select it and click Open . (The license file is included with th e V OD-W ser v er software on a separat e V O D- W Ser v er License CD .
52 © 2008 VBrick Systems , Inc . 30. Repeat the step above for ea ch exter nal storage volume. 31. When done click OK to exit the configuration utility and reboot the ser v er : Go to Start > Shutdown > Restart . 32. After the reboot, ing est the demo content as follo ws.
R einstalling the So ftw are V OD-W Admin Guide 53 34. In the Content Import Location field click Browse and na vigate to E:StagingArea . 35. Highlight the first demo file and in the Content Title field enter t he title that will be seen by u se rs i n t he f or m at: /Demo/< Name of Demo file > 36.
54 © 2008 VBrick Systems , Inc . Viewing License Status T T o view the cur rent license status 1. Launch the Q V OD Ser ver Console . 2. Review the information of the splash pag e for current status: Maximum Number of Streams and Maximum Throughput .
V OD-W Admin Guide 55 Chapter 8 Adding Storag e to 1850/2850 Ser v ers Topics in this chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Adding Storage to 1850 Ser vers (V OD 50W) .
56 © 2008 VBrick Systems , Inc . Adding Storag e to 1850 Ser vers (V OD 50W) Use the following procedure to add exter nal st orage to VOD 50W ser vers . The procedure is the same for ES3 (1 TB) and ES4 (2 TB) devic es . 1. P ower ev er ything down. 2.
Adding Storag e to 1850/2850 Ser vers V OD-W Admin Guide 57 9. In the Select Disks to Initialize windo w , select all disk(s) displayed and Next . 10. In the Select Disks to Convert window , select all disk(s) displayed and Next . 11. In the Completing the Initialize and Con vert window , click Finish .
58 © 2008 VBrick Systems , Inc . 14. In the Select V olume T ype page, select Striped and click Next . 15. In the Select Disks pag e , select Disk0 . Then click Remove and Next . 16. In Select Disks page, high light disks 0–6. T hen click Add then Next .
Adding Storag e to 1850/2850 Ser vers V OD-W Admin Guide 59 17. In the Assign Drive Letter or Path page, click Next . 18. In the Format Volume pag e, click Next .
60 © 2008 VBrick Systems , Inc . 19. When the New V olume Wizard is complete , click Finish . 20. R epeat St eps 13– 19 for the second T eraBy te: Disks 7–-13. Adding Storag e to 2850 Ser vers (V OD 125/300W) Use the following procedure to add storage to both VO D 125W and V OD 300W ser vers .
Adding Storag e to 1850/2850 Ser vers V OD-W Admin Guide 61 7. In PERC RAID BIOS screens: a. P e rfor m Configure > View/Add Configuration scan s all ch annels .
62 © 2008 VBrick Systems , Inc . 11. In the Select Disks to Initialize windo w , select all disk(s) displayed and Next . 12. In the Select Disks to Convert window , select all disk(s) displayed and Next . 13. In the Completing the Initialize and Con vert window , click Finish .
Adding Storag e to 1850/2850 Ser vers V OD-W Admin Guide 63 16. In the Select Disks window clic k Next . 17. In the Assign Dri ve Lett er or P ath window click Next .
64 © 2008 VBrick Systems , Inc . 18. In the Form at Volume window , select Perform a quick format to speed up the format, then click Next . T his optio n will complete the for mat in 5–10 minutes . 19. When the New V olume Wizard is complete , click Finish .
Adding Storag e to 1850/2850 Ser vers V OD-W Admin Guide 65.
66 © 2008 VBrick Systems , Inc ..
V OD-W Admin Guide 67 Chapter 9 Adding Storag e to 1950/2950 Ser v ers Topics in this chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Adding Storage to VOD 50/125/300W Ser v ers .
68 © 2008 VBrick Systems , Inc . 3. The next photo shows the Dell 1950 with th e top co ver off . 4. The next photo shows the Dell 2950 with th e top co ver off . As shown in the next photo , make sure the split bac kplane switch is in the upward position for "single disk.
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 69 5. Inser t the P erc 5/E Exter nal RAI D Controller sho wn below into t he Dell 1950/2950..
70 © 2008 VBrick Systems , Inc . 6. The next photo shows Dell 1950 top cov er o ff wit h P ER C 5 /E ex tern al R AID in se rted . 7. The next photo shows the De ll 2950 top cov er off with PERC 5/E external RAID insert ed.
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 71 8. The next photo shows Dell 1950 back view with PER C 5/E external RAID connected. 9. The next photo shows MD1000 back view with PER C 5/E external RAID connected. 10. V OD-W setup for both Dell 1950 and 2950 Ser vers .
72 © 2008 VBrick Systems , Inc . 11. T he next photo sho ws the back view of 2950/MD1000 with PERC 5/E external RAID connected. 12. Dell 295 0 back view PERC 5/E external RAID ports. 13. MD1000 set up . a. Connect both power cords on DM1000. b . CSI ter mination is internal; so no ter minato r is needed.
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 73 c . Use T ab or Arrow Up/Down key to highlight on Raid Level and Enter to select RAID-5 then Enter . d. T o select the driv e s use the T ab to Physical Disks then Space to sele ct driv e ID 01:00–01:04 for 5 dri ves (300 GBs eac h).
74 © 2008 VBrick Systems , Inc . 21. Go to Storage > Disk Management . In the Initialize and Con vert Disk Wizard welcome window select Next . 22. In the Select Disk s to Initialize windo w , click Next . As an example, the following window is shown for ES5 1.
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 75 As another example, the follo wing window is shown for ES10 3 TB devices . 23. In the Initialize and Conv er t Disk Wizard screen, lea ve all disks unchec ked and clic k Next . As an example, the follo wing window is shown for ES5 1.
76 © 2008 VBrick Systems , Inc . As an example, the following windo w is sho wn for ES5 3 TB devices . 24. When the Completing the Initialize and Conv er t Disk Wi zard window is displaye d, click Finish . As noted the data in the window will vary depending on the amount of storage you are adding .
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 77 F or ES 10 3 TB devices, Disk 2 and Di sk 3 will displayed. 25. In the Computer Management window , right-clic k on Disk 2 and select New Part ition .
78 © 2008 VBrick Systems , Inc . The example abo ve is for 10 external disks . Di sk 3 would not be pres ent if only 5 disk s are deployed. Likewise , Disk 4, Disk 5, etc . may be present for larg er external configurations. 26. In the W elcome to the New P a rtition Wizard window select Ne xt .
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 79 28. In the Specify Partition Size window select Next . 29. In the Assign Drive Letter or P ath window select Next .
80 © 2008 VBrick Systems , Inc . 31. In the Completing the New V olume Wizard window sele ct Fini sh . 32. Repeat steps 26–31 for drives H and I if ne cessar y . If there is more than one disk enclosure, repeat for driv es J through O (as many as present) .
Adding Storag e to 1950/2950 Ser vers V OD-W Admin Guide 81 36. Click on Add Storage Path . 37. Click on Browse and select G:Content2 . Then click Add . R epeat for Content3 and Content4 on dri ves H and I if necessary . If second or third enclosure is present, repeat for drives I through O as necessary .
82 © 2008 VBrick Systems , Inc . T able 8. Disk Numbe r and Capacity Disks Capacity (TB) Drive Letter for Last Logical Disk Content F o lder for Last Logical Disk 5 1.5 G /Content2 10 3 H /Content3 15 4.5 I /Content4 20 6 J /Content5 25 7.5 K /Content6 30 9 L /Content7 35 10.
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VBrick Systems , Inc. 12 Beaumont R oad W all ingford, Connecticut 06492, USA.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté VBrick Systems VOD-W Server VBrick v4.2.3 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du VBrick Systems VOD-W Server VBrick v4.2.3 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation VBrick Systems VOD-W Server VBrick v4.2.3, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le VBrick Systems VOD-W Server VBrick v4.2.3 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le VBrick Systems VOD-W Server VBrick v4.2.3, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du VBrick Systems VOD-W Server VBrick v4.2.3.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le VBrick Systems VOD-W Server VBrick v4.2.3. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei VBrick Systems VOD-W Server VBrick v4.2.3 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.