Manuel d'utilisation / d'entretien du produit Satellite C870-1J6 du fabricant Toshiba
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User's Manual C870/C870D/L870/L870D/L875/ L875D.
Table of Contents Preface General Precautions Chapter 1 Getting Started Equipment checklist ............................................................................. 1-1 Getting Started .............................................................
Computer Handling ............................................................................. 3-44 Heat dispersal ...................................................................................... 3-45 Chapter 4 Utilities & Advanced Usage Utilities and Applications .
Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association. Blu-ray Disc™, Blu-ray™, BDXL™, Blu-ray 3D™ and the logos are trademarks of the Blu-ray Disc Association. QUALCOMM is a trademark of Qualcomm Incorporated, registered in the United States and other countries.
Contact Address: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 Telephone: (949) 583-3000 EU Declaration of Conformity This product is carrying the CE-Mark in accordance with the related European Directives.
Industrial Environments (e.g. environments where a mains voltage of 380 V three-phase is used) Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA.
Cet appareil numérique de la class B respecte toutes les exgences du Règlement sur le matériel brouileur du Canada. Following information is only valid for EU-member States: Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste.
These symbols may not stick depending on the country and region where you purchased. Disposing of the computer and the computer's batteries Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government.
ENERGY STAR ® Program Your Computer model may be ENERGY STAR ® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies.
1. Panasonic Precision Devices Co., Ltd. DVD SuperMulti with Double Layer UJ8B0 Blu-ray™ Combo drive UJ160 Blu-ray™ Writer drive UJ260 Panasonic Precision Devices Co.
Complies with 21 CFR, Chapter 1, Subchapter J. Sony Optiarc Inc. 1-1 1-1 Osaki Shinagawa-ku, T okyo, 141-0032, Japan Precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference.
Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer.
Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions.
General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
Stress injury Carefully read the Instruction Manual for Safety and Comfort . It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.
Chapter 1 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA.
TOSHIBA eco Utility TOSHIBA HW Setup Utility TOSHIBA Value Added Package TOSHIBA Web Camera Application TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility* User's Manual (this manual) * Provided with some models. You may not have all the software listed above depending on the model you purchased.
Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power.
1. Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.
Figure 1-4 Opening the display panel 1 1. Display panel Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage.
Volume cannot be adjusted during Windows Setup. 1. Open the display panel. 2. Press and hold the computer's power button for two or three seconds. Figure 1-6 Turning on the power 1 1. Power button Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power.
2. Make sure all hard disk/optical disc activity has stopped before removing the disc. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk. Never turn off the power while an application is running. Doing so could cause loss of data.
If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that, the next time it is turned on, the previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer.
Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Hard Disk Drive. After you turn off the computer, and the content of memory has been saved to the Hard Disk Drive, turn off the power to any peripheral devices.
Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to Appendix C, Legal Footnotes.
Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will blink white - approximately two seconds on, two seconds off.
Universal Serial Bus (USB 2.0) ports One Universal Serial Bus port, which complies to the USB 2.0 standard, is provided on the left side of the computer. A USB 2.0 port is not compatible with USB 3.0 devices. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
Universal Serial Bus (USB 2.0 or 3.0) ports Two Universal Serial Bus ports, which comply to the USB 2.0 or 3.0 standard, are provided on the right side of the computer. The USB port type may vary depending on the model you purchased. The port with blue color is a USB 3.
Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. Back The following figure shows the computer’s back. Figure 2-4 The back of the computer 1 1.
Battery lock Slide the battery lock to release the battery pack ready for removal. Battery release latch Slide and hold this latch into its "Unlock" position in order to release the battery pack for removal. For more detailed information on removing the battery pack, please refer to Chapter 5, Power and Power-Up Modes .
Figure 2-6 The front of the computer with the display panel open 8 7 6 10 1 1 1 8 7 9 5 2 3 4 12 1. Wireless communication antennas (not shown)* 7. Display hinges 2. Microphone* 8. Stereo speakers 3. Web Camera LED* 9. Keyboard 4. Web Camera* 10. Touch Pad 5.
Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger . TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.
Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Keyboard The internal keyboard provides the dedicated numeric keys, dedicated cursor control keys, and Keys.
For more information regarding CPU, please refer to Appendix C, Legal Footnotes. Hard Disk Drive The size of the hard disk drive varies depending on the model.
Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time.
If you want to enable this feature, under the conditions mentioned above, select the Display Power Saving Technology check box. AMD ® Vari-Bright ™ AMD GPU model may include the AMD ® Vari-Bright ™ feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD.
Chapter 3 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages. In use there are different types of keys, specifically typewriter keys, function keys, soft keys, Hot keys and Windows special keys.
Soft keys: FN key combinations The FN (function) is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
Special function mode Standard F1- F12 mode Function F1 FN + F1 Launches the help file supplied with the software. F2 FN + F2 Decreases the computer's display panel brightness in individual steps. F3 FN + F3 Increases the computer's display panel brightness in individual steps.
Windows special keys The keyboard provides two keys that have special functions in Windows, the Windows Start Button key activates the Start menu while the application key has the same function as the secondary (right) mouse button. This key activates the Windows Start menu.
Blu-ray™ Writer drive In addition to the above formats, Blu-ray™ Writer drive supports BD-R, BD- R DL, BD-RE and BD-RE DL. Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™ Writer drive BDXL™ supports BD-R TL, BD-R QL and BD-RE TL.
3. Lay the disc, label side up, in the disc tray. Figure 3-7 Inserting a disc 1 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slightly. Therefore, you will need to turn the disc at an angle when you place it in the disc tray.
1. To pop the disc tray partially open, press the eject button. Gently pull the disc tray out until it is fully opened. When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open.
DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than once. Blu-ray™ discs BD-R, BD-R DL, BD-R TL and BD-R QL discs can be written only once. The recorded data cannot be erased or changed. BD-RE, BD-RE DL and BD-RE TL discs can be recorded more than once.
Any change or loss of the recorded contents of media that may be caused by writing or rewriting with this product, or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents. Damage that may be caused by using third party equipment or software.
DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version 1.2 Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD.
Always copy data from the hard disk drive to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error.
You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R, DVD+R DL or DVD+RW media using the "Disc Backup" function of TOSHIBA Disc Creator. You cannot back up DVD-ROM, DVD Video, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL or DVD+RW to CD-R or CD-RW media using the "Disc Backup" function of TOSHIBA Disc Creator.
How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. Using Corel Digital Studio for TOSHIBA This feature is supported with some models.
Do not operate Corel Digital Studio immediately after turning on the computer. Please wait until all Disc Drive activity has stopped. CD recorder, DVD-Audio, Video CD functions are not supported in this version. Do not run software like a screen saver because it can put a heavy load on the CPU.
TOSHIBA VIDEO PLAYER software is supported for playback of DVD-Video and DVD-VR. Frame dropping, audio skipping or out of sync audio and video may occur during playback of some DVD-Video titles. Close all other applications when using the TOSHIBA VIDEO PLAYER.
This software can playback MPEG2, MP4, and WTV files created by Corel Digital Studio for TOSHIBA. Playback may not function properly if you use files of other types. Display Devices & Audio TOSHIBA VIDEO PLAYER will only run when "Colors" is set to "True Color (32 bit)".
Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and click the Help button.
The interactive function on Blu-ray™ discs may not work depending on the contents or network situation. Blu-ray™ drives and their associated media are manufactured according to the specifications of three marketing regions. Region codes can be set from TOSHIBA Blu-ray Disc Player.
3D Playback on an External 3D Device 3D playback on an external 3D device feature is only provided with some models. Effect of 3D can be shown only on an external 3D devices connected via an HDMI output.
The “TOSHIBA VIDEO PLAYER” is set by default in the 2D format. By pressing the 2Dto3D conversion function button, you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D. The “TOSHIBA VIDEO PLAYER” will not run the 2Dto3D conversion function automatically.
Only Side-by-Side and Interleave 3D video formats are supported for playback of 3D video content. Notes on 3D Playback for TOSHIBA Blu-ray Disc Player The 3D playback function can playback 3D video content, and your 2D home video content and other 2D content created by you (DVD or video file) in 3D using real-time 2Dto3D conversion.
Depending on the system environment, the player may automatically switch into 2D if you perform any of the following operations during 3D playback. Furthermore, you may experience some time lag when the switching occurs. - Opening windows or pop-ups such as [Right-Click Menu], [Settings Window], [File Select] or [Error Message].
Wireless communications The computer’s wireless communication function supports some wireless communication devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.
configuration, client design and software/hardware configurations. The transmission rate described is the theoretical maximum speed as specified under the appropriate standard - the actual transmission speed will be lower than the theoretical maximum speed.
regulations may impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication.
Bluetooth Stack for Windows by TOSHIBA Please note that this software is specifically designed for the following operating systems: Windows Information regarding the use of this software with these operating systems is listed below, with further details being contained with the electronic help files supplied with the software.
The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on). LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation.
2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 3-9 Connecting the LAN cable 1 2 1. LAN jack 2.
Keep foreign objects out of the Memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the Memory media slot. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury.
The SDHC memory card logo is ( ). The SDXC memory card logo is ( TM ). The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32GB.
Memory cards have a limited lifespan, so it is important to backup important data. Do not write to a card if the battery power is low. Low power could affect writing accuracy. Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards.
When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied - doing so may cause data to be lost.
Do not try to install or remove a memory module under the following conditions. a. The computer is turned on. b. The computer was shut down in either Sleep or Hibernation Mode. c. Wake-up on LAN is enabled. d. The wireless communication function is on.
6. Slide your fingernail or a thin object under the cover and lift it off. Figure 3-12 Removing the memory module cover 1 2 1. Memory module cover 2. Screw Product appearance depends on the model you purchased.
7. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 3-13 Seating the memory module 3 2 1 1.
8. Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 3-14 Seating the memory module cover 2 1 1. Memory module cover 2. Screw Product appearance depends on the model you purchased.
8. Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them.
Figure 3-16 Connecting the monitor cable to the External RGB monitor port 1 2 1. External RGB monitor port 2. Monitor cable There are no fastening screws for an external monitor cable on this computer's External RGB monitor port. However, external monitor cables which have connectors with fastening screws can still be used.
Connecting the HDMI out port 1. Plug one end of the HDMI cable into the HDMI in port of the HDMI display device. 2. Plug the other end of the HDMI cable into the HDMI out port on your computer. Figure 3-17 Connecting the HDMI out port 1 2 1. HDMI out port 2.
Be sure to use the HotKey to select the display device before starting to play video. Do not change the display device while playing video. Do not change the display device under the following conditions. While data is being read or written. While communication is being carried out.
Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use.
SRS SRS Premium Sound™ offers the richest and most immersive audio experience in any listening environment using technologies from SRSLabs. 1. Click Start -> All Programs -> SRS Labs -> SRS Premium Sound HD . 2. On the SRS tab setup your SRS sound enhancements, and click Apply .
Default Format You can change the sample rate and bit depth of sound. Video mode Video mode settings are configured via the Screen Resolution dialog. To open the Screen Resolution dialog, click Start -> Control Panel -> Appearance and Personalization -> Display -> Change display settings .
Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel.
Chapter 4 Utilities & Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them.
If you set the boot-up certification (single sign-on) on the model featured with a fingerprint authentication, a fingerprint (or password) is required again at the login phase. TOSHIBA Password Utility The TOSHIBA Password utility allows you to set a password in order to restrict access to the computer.
TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. TOSHIBA eco Utility helps you monitor your power savings by showing approximate real time power consumption.
TOSHIBA Service Sta- tion This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs.
Access each function using the following procedures. *1 To access the Power Options, click Start -> Control Panel -> System and Security -> Power Options . Hot keys Hot keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program.
Low battery automat- ic Hibernation Mode *1 When battery power is exhausted to the point that computer operation cannot be continued, the system automatically enters Hibernation Mode and shuts itself down.
Sleep and Charge It also displays the remaining battery capacity. Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state.
Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag.
User Password To start the utility, point to or click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password Please refer to the User Password section of HW Setup for further information.
After you changed the settings of HWSetup, a dialog box may appear to prompt you that the changes will take effect after the computer is restarted. Make sure to restart your computer immediately to apply these changes.
Registered Selects the password. A dialogue box will appear to allow you to set the password. To enter a user password: 1. Select Registered to display the following prompt: Enter Password: Enter a password. The character string you enter is displayed as a string of asterisk.
Auto-Selected Selects an external monitor if one is connected, otherwise, it selects the internal display. (Default) System LCD Only Selects the internal LCD, even if an external monitor is connected. Boot Setting This function allows you to modify the boot settings.
The Panel Open - Power On feature is supported with some models. Keyboard This tab allows you to set conditions for the Keyboard. Function Keys mode (without pressing FN first) This feature allows you to configure the Function Keys Mode. For the Hot key functions can be performed, please refer to the Hot keys section in Chapter 3, Operating Basics.
Disabled Disables the internal USB 3.0 controller. LAN Wake-up on LAN This feature lets the computer's power be turned on from shutdown when it receives a wake-up packet (Magic packet) from the LAN. The Wake-up on LAN function consumes power even when the system is off.
TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health and the system cooling, informing you of significant system conditions.
Clicking Next will display the "PC Health Monitor Software Notice & Acceptance" screen. Please carefully read the information displayed. Selecting ACCEPT and clicking OK will enable the program.
Check your Windows ® manual for more information on backing up your system (including the system image backup feature). Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Recovery Media.
4. Double click the Recovery Media Creator icon on the Windows 7 desktop, or select the application from Start Menu. 5. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.
However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance.
Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging batteries, tips for saving battery power, and information on the different power-up modes.
Monitoring of power condition As shown in the below table, the DC IN/Battery and Power indicators on the system indicator panel alert you to the computer’s operating capability and battery charge status.
Battery This section explains battery types, use, recharging methods and handling. Battery types The computer has different types of batteries. Battery pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the main battery.
The lithium ion battery pack can explode if not replaced, used, handled or disposed of properly. Dispose of the battery as required by local ordinances or regulations.
Battery type Power off Power on Battery pack (24Wh, 3 cell) 3 hours max 3~5 hours Battery pack (48Wh, 6 cell) 3 hours max 3~5 hours Battery pack (66Wh, 6 cell high capacity) 4 hours max 4~5 hours Plea.
Clicking the battery icon on the Taskbar Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time.
Battery type Sleep Mode Shut Down Mode Battery pack (24Wh, 3 cell) about 1.9 days about 2.9 months Battery pack (48Wh, 6 cell) about 3.7 days about 5.8 months Battery pack (66Wh, 6 cell high capacity) about 5.
reaches the end of its operating life. In addition to this, you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time.
Figure 5-2 Releasing the battery pack -2 1. Battery lock 3. Battery pack 2. Battery release latch Installing the battery pack To install a battery pack, follow the steps as detailed below: Do not touc.
Panel power on/off You can set up your computer so that power is turned off automatically when you close the display panel, and turned on again when you open it. Please note that this function is only available for Sleep Mode or Hibernation Mode, not for Shut Down Mode.
Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins.
Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously the.
the indicator is glowing, the computer is connected to a live external power source. Hardware and system checklist This section discusses problems caused by your computer’s hardware or attached peripherals.
Problem Procedure AC adaptor doesn’t power the computer Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet.
Problem Procedure Battery doesn’t charge when the AC adaptor is attached If the battery is completely discharged, it will not begin charging immediately, in these instances you should wait a few minutes before trying again.
Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps: 1. Press and hold the F2 key and then turn on the computer - the BIOS setup utility will load.
Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner.
Problem Procedure You cannot access a CD/DVD/Blu-ray Disc™ in the drive Make sure the drive’s disc tray is securely closed. Press gently until it clicks into place. Open the disc tray and make sure the disc is properly seated. It should lie flat with the label facing up.
Touch Pad Problem Procedure The Touch Pad does not work. Check the Device Select settings. Click Start -> Control Panel -> Hardware and Sound -> Mouse .
USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached.
Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port in order to ensure it is firmly attached. Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation.
Problem Procedure The battery depletes quickly even when I turned OFF the power of the computer. If Sleep and Charge function is enabled, the computer's battery will discharge during hibernation or when the computer is turned off. Connect the AC adaptor to the computer or disable the Sleep and Charge function.
Problem Procedure Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer - please refer to Sound System in Chapter 3, Operating Basics for further information.
Problem Procedure No display Try adjusting the contrast and brightness controls on the external monitor. Press the hot key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected.
Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 3, Operating Basics . Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on.
If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance.
Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size Approximately 413 (w) x 268 (d) x 30/34 (h) millimeters (not including parts that extend beyond the main body). The physical dimensions may vary depending on the model you purchased.
External RGB monitor port pin assignment 6 10 1 5 15 1 1 Pin Signal Name Description I/O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground .
Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.
The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. USA UL approved United Kingdom BS approved Australia AS approved Europe App.
Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series.
conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.
achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced.
Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. C870/C870D/L870/L870D/L875/L875D User's Manual C-4.
Appendix D Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.
In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy.
Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required.
Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Federation: Limited e.
designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits.
Using this equipment in Japan In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station).
4. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems.
Radio approvals for wireless devices Approved Countries/Regions for the Realtek ® RTL8188CE 802.11n PCI-E NIC b/g/n Wireless LAN This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below.
Namibia Nepal Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Romania Russia Rwanda Saint Vincent and the Grenadines Sau.
Canada Chile Costa Rica Croatia Cyprus Czech Republic Denmark Egypt Estonia Finland France Germany Ghana Greece Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kaza.
Connection with an access point by the Infrastructure mode is Ch1- Ch13. As of Jan. 2012 Argentina Australia Austria Azerbaijan Bahrain Belgium Bolivia Bulgaria Bosnia and Herzegovina Brazil Cambodia .
Do not use this equipment in the countries/regions which are not listed in the table below. An ad-hoc mode is not available in 802.11n mode. Available channel of Peer-to-peer connection by ad-hoc mode is Ch1- Ch11. Connection with an access point by the Infrastructure mode is Ch1- Ch13.
Index A AC adaptor additional 3-42 connecting 1-3 DC IN 19V jack 2-2 B Battery extending life 5-7 monitoring capacity 5-5 real time clock 2-10, 5-3 save mode 4-5 types 5-3 Battery pack replacing 5-7 B.
HDMI out port 2-4 Heat dispersal 3-45, 4-6 Hibernation Mode 1-9, 4-6 Hot keys 4-5 HW Setup accessing 4-10 Boot 4-12 display 4-11 general 4-10 keyboard 4-13 LAN 4-14 SATA 4-14 USB 4-13 window 4-10 K Keyboard FN Sticky key 3-4 Function keys F1.
Memory Media Card 6-9 Optical Disc Drive 6-8 Overheating power down 6-4 Pointing device 6-9 Power 6-4 Real Time Clock 6-7 Sound system 6-13 TOSHIBA support 6-16 Touch Pad 6-10 USB device 6-11 USB mous.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Toshiba Satellite C870-1J6 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Toshiba Satellite C870-1J6 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Toshiba Satellite C870-1J6, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Toshiba Satellite C870-1J6 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Toshiba Satellite C870-1J6, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Toshiba Satellite C870-1J6.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Toshiba Satellite C870-1J6. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Toshiba Satellite C870-1J6 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
