Manuel d'utilisation / d'entretien du produit RAS-10SAV-E2 du fabricant Toshiba
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FILE NO. SVM-09043 SERVICE MANUAL AIR CONDITIONER SPLIT WALL TYPE March, 2009 RAS-10SKV-E2 / RAS-10SAV-E2.
CONTENTS 1 . SAFETY PREC A UTIONS .......................................................................... 2 2 . SPECIFIC A TIONS ..................................................................................... 4 3 . REFRIGERANT R410A .........
– 2 – 1. SAFETY PRECA UTIONS For general public use P o w er supply cord of outdoor unit shall be more than 1.5 mm 2 (H07RN-F or 60245 IEC66) polychloroprene sheathed fle xib le cord. • Read this “SAFETY PRECA UTIONS” carefully bef ore ser vicing.
• DO NO T INST ALL NEAR CONCENTRA TIONS OF COMBUSTIBLE GAS OR GAS V APORS. F AILURE T O FOLLOW THIS INSTR UCTION CAN RESUL T IN FIRE OR EXPLOSION. • T O PREVENT THE INDOOR UNIT FROM O VERHEA TING .
– 4 – 2 . SPECIFICA TIONS 2 -1. Specifications Un i t m odel I ndoor R A S - 10SKV - E 2 Ou t door R A S - 10S A V - E 2 Cooli ng capacity (kW ) 2.5 Cooli ng capacity r ange (kW) 1.1 - 3. 0 Heati ng capacity (kW ) 3.2 Heati ng capacity range (kW) 0.
2 -2. Operation Characteristic Curve – 5 – FILE NO. SVM-09043 <Cooling > <Heati ng> 2 - 3. C a p a city V a ri a ti o n R a tio A cc o r d i n g to Te m p er a t u r e <Cooling >.
– 6 – 3. REFRIGERANT R410A This air conditioner adopts the ne w refrigerant HFC (R410A) which does not damage the ozone la yer . The working pressure of the new refrigerant R410A is 1.
– 7 – T able 3-2-1 Thicknesses of annealed copper pipes Nominal diameter 1/4 3/8 1/2 5/8 Outer diameter (mm) 6.35 9.52 12.70 15.88 Thickness (mm) R410A R22 0.80 0.80 0.80 0.80 0.80 0.80 1.00 1.00 2. Joints F or copper pipes, flare joints or sock et joints are used.
– 8 – A ØD d) Flare Processing Make certain that a clamp bar and copper pipe ha ve been cleaned. By means of the clamp bar , perf or m the flare processing correctly . Use either a flare tool f or R410A or con ven- tional flare tool. Flare processing dimensions diff er according to the type of flare tool.
– 9 – 43˚ to 45˚ 45˚ to 46˚ B A C D T able 3-2-6 Flare and flare nut dimensions f or R22 Nominal diameter 1/4 3/8 1/2 5/8 3/4 Outer diameter (mm) 6.35 9.52 12.70 15.88 19.05 Thic kness (mm) 0.8 0.8 0.8 1.0 1.0 Dimension (mm) ABCD 9.0 9.2 6.5 13 13.
– 1 0 – 3-3. T ools 3-3-1. Required T ools The ser vice por t diameter of pac ked v alve of the outdoor unit in the air-w ater heat pump using R410A is changed to pre v ent mixing of other refrigerant. T o reinforce the pressure-resisting strength, flare processing dimensions and opposite side dimension of flare nut (F or Ø 12.
– 1 1 – Connect the charge hose to pack ed v alve service por t at the outdoor unit ’ s gas side. Recov er the refrigerant, and check no refrigerant remains in the equipment. (F or refrigerant charging, see the figure below .) Connect the charge hose to the vacuum pump adapter .
– 1 2 – Gauge manifold [ Cylinder with siphon ] [ Cylinder without siphon ] OUTDOOR unit Gauge manifold OUTDOOR unit Refrigerant cylinder Electronic balance Refrigerant cylinder Electronic balance Siphon 1. Be sure to mak e setting so that liquid can be charged.
– 1 3 – Nitrogen gas cylinder Pipe Flow meter M Stop valv e F rom Nitrogen cylinder Nitrogen gas Rubber plug 2. Characteristics required for flux • Activated temper ature of flux coincides with the brazing temperature . • Due to a wide eff ective temperature r ange, flux is hard to carbonize .
– 14 – 4 . CONST R UCTION VIEWS 4 -1. Indoor Unit 38 45 250 235 135 90 40 165 45 135 90 26 290 Knock out system 58 8 52 195 Front panel Knock out system 8 60 Air inlet Air filter Heat exchanger Ai.
FILE NO. SVM-09043 − 1 5 − 4-2. Outdoor Unit C L C L 280.
– 16 – FILE NO. SVM-0 9043 5 . WIRING DI A GRAM 5 -1. Indoor Unit.
FILE NO. SVM-09043 – 17 – 5-2. Outdoor Unit.
– 18 – FILE NO. SVM-09043 6 . SPECIFIC A TION OF ELECTRICAL P A R TS 6 -1. Indoor Unit No. P arts name T ype Specifications 1 F an motor ( f or indoor) AFN-220-20-4D AC Motor with 145 °C thermo fuse 2 The r m o .
FILE NO. SVM-09043 – 19 – 6-2. Outdoor Unit No . P ar ts name Model name Rating 1 SC coil L01 GET-04051 0.6mH, 15A (Noise filter) L03 GET-04052 10A, 2mH P r ima r y side DC280 V , Seconda r y 2 DC-DC t r ans f o r mer SW T -72 side 7.
7. REFRIGERANT CYCLE DIA GRAM 7-1. Refrigerant Cycle Diagram NO TE : • The maxi m um pipe length of this air conditioner is 10 m . The addition charging of refrigevant is Deo xidized copper pipe Outer dia. : 9.52mm Thickness : 0.8mm NO TE : Gas leak check position Refrigerant flow (Cooling) Refrigerant flow (Heating) INDOOR UNIT T1 TO T emp .
FILE NO. SVM-09043 7-2. Operation Data <Coolin g > Tempeature Standard Heat exchanger Indoor Outdoor Compressor condition(°C) pressure pipe temp.
– 22 – FILE NO. SVM-0904 3 REMO TE CONTR OL Remote Control Operation ( ) Operation Mode Selection AUTO, COOL, DRY, FAN ONLY ,HEAT Temperature Setting Fan Speed Selection ON TIMER Setting OFF TIMER Setting Louver Auto Swing Louver Direction Setting ECO Hi power Filter Reset Infrared Rays 8 .
– 23 – FILE NO. SVM-09043 8 -2. Outdoor Unit (I n ve r ter Assem b l y) For INDOOR UNIT 1 230V 50Hz signal Noise filter Input current sensor Conv er ter (A C DC) P .C .B (MCC 5009) Ov er current sensor Gate drive circuit Rotor position detect circuit Rela y Fa n motor 4wa y V alv e Rela y High pow er factor correction circuit 1.
− 24 − 9. OPER A TION DESCRIPTION 9-1. Outline of Air Conditioner Control This air conditioner is a capacity- v a r ia b le type air conditione r , which uses AC motor both the indoor fan motor and the outdoor f an moto r .
– 25 − 9-2. Operation Description 1 . Basic ope r ation ........................................................................................................... 26 1. Ope r ation control .........................................................
– 26 – Item 1. Basic ope r ation Operation flow and applicable data, etc. 1. Operation contr ol Description Receiving the user ’ s operation condition setup , the operation statuses of indoor/outdoor units are controlled. 1) The operation conditions are selected by the remote controller as sho wn in the below .
− 27 − Ope r ation ON Setup of remote controller Indoor fan motor control / Louver control / Operation Hz Control (Requierment) Indoor unit control Sending of operation command signal Outdoor .
– 28 – Item 2. Indoor f a n motor control Operation flow and applicable data, etc. <In cooling operation> (This operation controls the f an speed at indoor unit side.) The indoor f an (cross flow f an) is operated by the phase- control induction motor .
– 29 – Item 2. Indoor f a n motor control Operation flow and applicable data, etc. <In heating operation> Description 1) When setting the f an speed to L, L+, M, M+ or H on the remote controller , the operation is per- f or med with the constant speed shown in Fig.
– 30 – Item 3. Capacity control Operation flow and applicable data, etc. The cooling or heating capacity depending on the load is adjusted. According to diff erence between the setup value of temper a- ture and the room temperature, the capacity is adjusted b y the compressor re volution.
– 31 – Item 5. Release protective control by tempera- ture of indoor heat exchanger Operation flow and applicable data, etc. <In cooling/dry operation> (Pre vent-freezing control f or indoor.
– 32 – Item Operation flow and applicable data, etc. Description 6. Defrost control (Only in heating operation) (This function remov es frost adhered to the outdoor heat e xchanger .
Horizontal blowing Inclined blowing Blowing downward Air direction Inclined blowing Horizontal blowing Initial setting of "Cooling storage position" Louver : Directs downward ( 48 ° ) Heating operation/ AUTO (HEAT) Initial setting of “ Heating storage position ” Louver : Directs downward ( 115.
– 34 – Item 8. EC O ope r ation Operation flow and applicable data, etc. When pressing [ECO] b utton on the remote controlle r , a Economic ope r ation is pe r f o r med . <Cooling operation> This function operates the air conditioner with the diff erence between the set and the room temperature as sho wn in the f ollowing figure .
– 35 – Item 9. Temporary operation Operation flow and applicable data, etc. Pressing [RESET] button starts the temporar y opera- tion of [A UT O] operation. When keeping [RESET] button pressed f or 10 seconds or more, the temporary [COOL] operation is perf or med.
– 36 – Item 11. Self-Cleaning Operation flow and applicable data, etc. 1. Purpose The Self-Cleaning operation is to minimize the growth of mold, bacteria etc.
Item 11. Self-Cleaning function Operation flow and applicable data, etc. • Self-Cleaning diagram Description 12. Self-Cleaning function release Operation displa y ON OFF OFF FCU f an ON ON OFF r pm is depend on presetting. (500RPM) FCU lou v er OPEN OPEN (12.
Item 13. Romote-A or B selection Operation flow and applicable data, etc. Description 1. Purpose This operation is to operate only one indoor unit using one remote controller .
Item Operation flow and applicable data, etc. Description 15. COMFORT The pr i nc i pl e s of comf o r t sleep m o de are: • Quietness for more comfortable. When • Save energy by changing room temperature • The air condition can shut down by itself Remarks: 1.
Item Operation flow and applicable data, etc. Description 17. Hi-POWER ([Hi-POWER] button on the remote controller is pressed) When [Hi-POWER] button is pressed while the indoor unit is in Auto, Cooling or Heating operation, Hi- . Mode POWER mark is indicated on the display of the remote controller and the unit operates as follows.
– 41 – Operation Press [RESET] b utton f or more than three seconds. (Less than 10 seconds) Motions The unit is on standb y . ↓ The unit star ts to operate. The green indicator is on. ↓ After appro x. three seconds, The unit beeps three times The green indicator flashes and continues to operate .
– 42 – Operation Press [RESET] b utton f or more than three seconds. (Less than 10 seconds) Motions The unit is on standb y . ↓ The unit star ts to operate. The green indicator is on. ↓ After appro x. three seconds, The unit beeps three times and continues to operate .
1 1 1 1 Infrared signal emitter Start/Stop button Mode select button (MODE) Temperature button (TEMP) Fan speed button (FAN Swing louver button (SWING) Set louver button (FIX) On timer butto n (ON) Of.
– 44 – 4. DRY OPERATION (COOLING ONLY) For dehumidification, a moderate cooling performance is controlled automatically. 1. Press MODE : Select Dry .
− 45 − 9. PRESET OPERATION Set your preferred operation for future use. The setting will be memorized by the unit for future operation (except air flow direction). 1. Select your preferred operation. 2. Press and hold PRESET for 3 seconds to memorize the setting.
– 46 – 9- 4 - 3 . Name and Functions of Indications on Remote Cont r oller [Displa y] All indications, e xcept for the cloc k time indicator , are display ed by pressing the button. 1. T ransmission mark This transmission mark indicates when the remote controller transmits signals to the indoor unit.
− 47 − FILE NO. SVM-09043 10-1-1. Installation Diagram of Indoor and Outdoor Units Shield pipe A ir f ilt e r Hook Hook ( A t t a c h t o t h e f r o n t p a n e l.
– 48 − FILE NO. SVM-09043 10 -1-2. Optional installation pa r ts <Fixing bolt arrangement of outdoor unit> Fig. 9-1-2 Secure the outdoor unit with the fixing bolts and nuts if the unit is lik ely to be e xposed to a strong wind. Use 8 mm or 10 mm anchor bolts and nuts .
– 49 – FILE NO. SVM-09043 Pa r t No. 1 2 3 P art name (Q ’ ty) Installation plate x 1 Wireless remote control x 1 Battery x 2 P art name (Q ’ ty) Remote control holder x 1 Super Oxi Deo filter x 1 Super Sterilizer filter x 1 Pa r t No. 4 5 6 Pa r t No.
– 50 – FILE NO. SVM-09043 • Incidentally , the “refrigerant cylinder” comes with the refrigerant designation (R410A) and protector coating in the U .
– 51 – FILE NO. SVM-09043 10 -2. Indoor Unit 10 -2-1 . Installation place • A place which provides the spaces around the indoor unit as shown in the abov e diagram. • A place where there is no obstacle near the air inlet and outlet. • A place that allows easy installation of the piping to the outdoor unit.
– 52 – FILE NO. SVM-09043 <When the installation plate is directl y mounted on the wall> 1. Securely fit the installation plate onto the wall b y screwing it in the upper and lo wer par ts to hook up the indoor unit.
– 53 – FILE NO. SVM-09043 10 -2-4 . Wiring connection <How to connect the connecting cable> Wiring of the connecting cable can be carried out without removing of the fr ont panel. 1. Remov e the air inlet grille. Open the air inlet grille upward and pull it tow ard you.
– 54 – FILE NO. SVM-09043 <How to fix the Drains Cap> 1) Inser t hexagonal wrench ( ∅ 4 mm) in a center head. Fig. 10 -2-11 2) Firmly inser t drains cap . Fig. 10 -2-12 CA UTION Fir mly inser t the drain hose and drain cap; otherwise, w ater ma y leak.
– 55 – FILE NO. SVM-09043 10 -3-2. Refrigerant piping connection <Flaring> 1. Cut the pipe with a pipe cutter . Fig. 10 -3-2 2. Inser t a flare nut into the pipe, and flare the pipe.
– 56 – FILE NO. SVM-09043 10 -3-3. E v acuating After the piping has been connected to the indoor unit, you can perf or m the air purge together at once. AIR PURGE Ev acuate the air in the connecting pipes and in the indoor unit using a vacuum pump .
– 57 – FILE NO. SVM-09043 <Stripping length of connection cable> CA UTION • Wrong wir ing connection ma y cause some electrical par ts burn out. • Be sure to comply with local codes on running the wire from indoor unit to outdoor unit (size of wire and wiring method etc).
– 58 – FILE NO. SVM-09043 10 -3-5. Gas leak test Fig. 10 -3-10 • Check the flare nut connections f or the gas leak with a gas leak detector or soap water . Check places for outdoor unit V alve cover Check places for indoor unit (Flare nut connection) Electric parts cover 10 - 3 - 6 .
– 59 – FILE NO. SVM-09043 1 1 . H O W T O DI A GNOSE THE T R OUBLE The pulse modulating circuits are mounted to both indoor and outdoor units. Theref ore , diagnose troubles according to the diagnosis procedure as described below . (Ref er to the check points in servicing wr itten on the wiring diagrams attached to the indoor/outdoor units.
1 1 -1- 1 . Operation whi c h is not a t r ou b le (P r ogram operation) For controlling the air conditioner , the progr am operations are built in the microcomputer as described in the f ollowing tab le. If a claim is made f or r unning operation, check whether or not it meets to the contents in the f ollowing tab le.
1 1 -3. J udgment b y Flashing LED of Indoor Unit While the indoor unit monitors the operation status of the air conditioner , if the protectiv e circuit operates, the contents of self-diagnosis are displa y ed with bloc k on the indoor unit indication section.
FILE NO. SVM-0 9043 11 -4. Self-Di a gnosis b y Remote Cont r oller (Che c k Code) 1 . If the lamps are indicated as sh o wn B to E in T a b le 11 -3-1, e x ecute the self-diagnosis b y the remote controlle r .
– 63 – FILE NO. SVM-09043 1 1 -4-2. Caution at se r vicing (1) After se r vicing, push the [ ] b utton to retu r n to the no r mal mod e . (2) After ser vicing by the chec k code, turn off breaker of the po wer supply , and tur n on breaker of the pow er supply again so that memor y in the microcomputer returns the initial status.
– 64 – FILE NO. SVM-09043 Block distinction Operation of dia gnosis function Judgment and action Check Block Check Cause of operation Air conditioner Remarks code code status Inv er ter ov er-current protective circuit operates .
– 65 – Operation Measure Item by symptoms Check item Conceivab le principle cause Pa r t s ( DB01,C27,T01 and IC02) are defective. • Be sure to disconnect the motor connector CN 31 after shut off the p o w er suppl y , or it will be a cause of damage of the motor .
(2) Po wer is not turned on though Indoor P .C. board is replaced <Confirmation procedure> YES YES NO NO To item of “ Power is not turned on ” . Turn on power supply. Does operation lamp flash? Is wired correctly to white and black lead wires of terminal board? Correct wiring.
FILE NO. SVM-09043 – 67 – ( 3) On l y the indoor fan does not operate . Replace the fan motor. YES NO NO YES YES NO NO YES YES YES NO NO NO YES Does the fan stop in no operating status? Control P.C. board is defective. Start the operation with low fan setting in cool operation.
– 68 – FILE NO. SVM-09043 Press [ ] button. Is transmission mark indicated? Is receiver on indoor unit exposed to direct sunlight? Is there any thyristor fluorescent light nearby? Does indoor unit operate when moving remote control near receiver or indoor unit? Press [ ] button.
– 69 – FILE NO. SVM-09043 Measure gas pressure. Gas shortage Pipe clogging Thermo operation of compressor Gas circulation amount is down. Gas leak 1 1 -5-2. Wiring F ailure (Inte r connecting and serial signal wire) (1) Outdoor unit does not operate.
FILE NO. SVM-09040 (3) Checking procedure. – 70 – (2) Inspection pr ocedures 1) When a P .C . board is judged to be def ective , check f or disconnection, burning, or discolora- tion of the copper f oil patter n or this P .C. board. 2) The P .C . board consists of the f ollowing 2 parts a.
100 30 40 50 60 70 80 90 20 10 0 01 0 2 0 3 0 4 0 5 0 Resistance value (k ) Temperature ( ˚ C) TD : Discharge temp. sensor TA : Room temp. sensor TC : Heat exchanger temp. sensor TO : Outdoor temp. sensor TE : Outdoor heat exchanger temp. sensor. TA, TC, TO , TE TD <Sensor characteristic tab le> FILE NO.
– 72 – FILE NO. SVM-09043 1 Room temp . (T A) sensor Heat exchanger (TC) sensor 2 Remote control 3 Louver motor MP24ZCT 4 Indoor f an motor Disconnect the connector and measure the resistance value with tester . (Nor mal temp .) T o item of How to judge whether remote control is good or bad of the J udgment of trouble b y symptom.
– 73 – FILE NO. SVM-0904 3 1 Electrolytic capacitor 1. T ur n OFF the pow er supply breaker . (For r aising pressure, smoothing) 2. Discharge all three capacitors completely . 3 . Check that safety v alve at the bottom of capacitor is not broken. 4 .
− 74 − H o w to rem o v e the front panel 1) Stop the ope r ation of the air conditioner and tu r n off its main p o wer suppl y . 2) Pull the air inlet g r ille t o w ard y ou to open it and rem o v e the air inlet g r ill e . Then rem o v e the 2 scr e ws fixing the front panel.
− 75 − 1) Rem o v e the front panel, electrical pa r t and the ho r i z ontal lou v er f oll o wing procedure 3 . 2) Rem o v e the pipe holder at the rear side of main unit. 3) Rem o v e the 2 scr e ws on the heat e xchanger at the base bea r ing.
FILE NO. SVM-09043 – 76 – 1 2 - 2 . Outdoor Unit No. P art name Procedures Remarks 1. Detachment 1) Stop operation of the air conditioner , and tur n off the main s witch and breaker of the air conditioner . 2) Remov e the v alve co ver . (ST1T ∅ 4 x 10 s 1 pc) • After removing scre w , remov e the v alv e cov er pulling it downward.
FILE NO. SVM-09043 – 77 – No. P ar t name Procedures Remarks 1) P erform work of item 1 of 1 . 2) Remov e screw (ST1T ∅ 4 x 10 s 1 pc.) of the upper par t of the front cabinet. • If removing the inv er ter cover in this condition, the P .C. board can be chec ked.
FILE NO. SVM-09043 – 78 – No. P art name Procedures Remarks 1) Disconnect lead wires and connectors connected from the control board assembly to other parts.
FILE NO. SVM-09043 – 79 – No. P ar t name Procedures Remarks 1) P erform work of item 1 of 1 and 1 of 2 . 2) Remov e the flange nut fixing the f an motor and the propeller f an. • Flange nut is loosened by turning clockwise . (T o tighten the flange nut, tur n counter- clockwise .
FILE NO. SVM-09043 – 80 – No. P art name Procedures Remarks 1. Detachment 1) P er f o r m wo r k of item 1 of 1 and 1 of 2 . Requirement: P erform the w ork on a corrugated cardboar d, cloth, etc. to pre vent scratches to the pr oduct. 2) Remov e the front cabinet, and place it down so that the f an guard side faces downw ards.
FILE NO. SVM-0904 3 – 81 – 1) Cut the sensor 100 mm longer than old one. 2) Cut the protective tube after pulling out it (200 mm). 3) Move the protectiv e tube tow ard the thermal sensor side and tear the tip of lead wire in two , then strip the cov ering par t.
FILE NO. SVM 09043 − 82 − 1 3 . EXPLODED VIEWS AND PARTS LIST 13-1. Indoor Unit (E-Parts Assy) Location Part Location Part No. No. No. No. 401 43T60365 TERMINAL BLOCK; 3P 405 43T69612 DISPLAY UNIT.
FILE NO. SVM-09043 − 83 − 1 3 - 2 . Indoor Unit Location Part Location Part No. No. No. No. 201 43T00478 FRONT PANEL ASSY 217 43T22312 BEARING ASSY, MOLD 202 43T09402 GRILLE OF AIR INLET (ORIGINAL.
FILE NO. SVM-09043 − 84 − 1 3 - 3 . Outdoor Unit Location Part Location Part No. No. No. No. 1 43T19335 FAN GUARD 15 43T49327 CUSHION,RUBBER 2 43T20324 PROPELLER FAN 18 43T41423 COMPRESSOR(Made in.
FILE NO. SVM-09043 − 85 − 1 3 - 4 . Outdoor Unit (E- P a r ts Assy) Location Part Location Part No. No. No. No. 701 43T62320 HEATSINK 705 43T60377 TEMPERATURE SENSOR 702 43T69819 PC BOARD 706 43T5.
FILE NO. SVM-03008 – 87 – TOSHIBA CARRIER CORPORA TION.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Toshiba RAS-10SAV-E2 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Toshiba RAS-10SAV-E2 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Toshiba RAS-10SAV-E2, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Toshiba RAS-10SAV-E2 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Toshiba RAS-10SAV-E2, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Toshiba RAS-10SAV-E2.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Toshiba RAS-10SAV-E2. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Toshiba RAS-10SAV-E2 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
