Manuel d'utilisation / d'entretien du produit PORTEGET110DD du fabricant Toshiba
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Satellite T110D / Satellite Pro T110D / PO RTEGE T110D Maintenance Manual (960-Q08) Toshiba Personal Computer Satellite T110DD/Satellite ProT110DD/PORTEGE T110DD Maintenance Manual TOSHIBA CORPORATION.
Satellite T110D / Satellite Pro T110D / PO RTEGE T110D Maintenance Manual (960-Q08) Copyright © 2009 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba.
Satellite T110D / Satellite Pro T110D / PO RTEGE T110D Maintenance Manual (960-Q08) Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite T110D, Satellite Pro T110D, and PORTEGE T110D Series.
Satellite T110D / Satellite Pro T110D / PO RTEGE T110D Maintenance Manual (960-Q08) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Satellite T110D, Satellite Pro T110D, PORTEGE T110D system unit and each FRU.
Satellite T110D / Satellite Pro T110D / PO RTEGE T110D Maintenance Manual (960-Q08) Conventions This manual uses the following formats to describe, identify, and highlight term s and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition.
Satellite T110D / Satellite Pro T110D / PO RTEGE T110D Maintenance Manual (960-Q08) Table of Contents Chapter 1 Hardware Overview 1.1 Features ............................................................................................................
Satellite T110D / Satellite Pro T110D / PO RTEGE T110D Maintenance Manual (960-Q08) Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting ........................................................................................................... .1 2.
Satellite T110D / Satellite Pro T110D / PO RTEGE T110D Maintenance Manual (960-Q08) 2.10 Wireless LAN Troubleshooting ...................................................................................26 Procedure 1 Transm itting-Receiving Check .....
Satellite T110D / Satellite Pro T110D / PO RTEGE T110D Maintenance Manual (960-Q08) Procedure 2 Connect Check and Replacement Check ................................................ 40 2.20 LED Troubleshooting ..........................................
Satellite T110D / Satellite Pro T110D / PO RTEGE T110D Maintenance Manual (960-Q08) Chapter 3 Diagnostic Programs 3.1 Tests and Diagnostics Software Overview ....................................................................2 3.2 Executing the Diagnostic Test .
Satellite T110D / Satellite Pro T110D / PO RTEGE T110D Maintenance Manual (960-Q08) Chapter 4 Replacement Procedures 4.1 Overview ................................................................................................................... .... 1 Safety Precautions .
Satellite T110D / Satellite Pro T110D / PO RTEGE T110D Maintenance Manual (960-Q08) Appendix Appendix A Handling the LCD Module ................................................................................1 Appendix B Board Layout .................
Satellite T110/Satellite Pro T11 0 /PROTEGE T110 Maintenanc e Manual (960- Q08 ) Chapter 1 Hardware Overview.
Chapter1 Hardware Overview Satellite T110/ Satellite Pro T110/PROTEGE T110 Maintenance Manual (960-Q08) 1 Hardware Overview Chapter 1 Contents 1.1 Features ...............................................................................................
Chapter1 Hardware Overview Satellite T110/ Satellite Pro T110/PROTEGE T110 Maintenance Manual (960-Q08) Figures Figure 1-1-1 Left of the computer .......................................................................................... 3 Figure 1-1-2 Right of the computer .
Chapter 1 Hardware Overview Satellite T110D / Satellite Pro T110D /PROTEGE110D Maintenan ce Man ual (960-Q08) 1 1.1 Features The Satellite T110D/Satellite Pro T110D/PROTÉGÉ T110D (AMD Platform ) features are listed below. Microprocessor Microprocessor that is used will be d ifferent by the model.
Chapter 1 Hardware Overview Satellite T110D / Satellite Pro T110D /PROTEGE110D Maintenan ce Man ual (960-Q08) 2 Keyboard module has 85 or 86 keys and support optional Windows and application Keys Battery The RTC battery is equipped inside the computer.
Chapter 1 Hardware Overview Kensington Lock, Hard Disk Drive Password 3D Accelerometer for Hard Disk Driv e 1. Extend Monitor connector 2. FAN HOLE 3. Bridge Media Slot 4. HDMI out port 5. USB port (USB Sleep and Charge function i s supp orted by this por t only.
Chapter 1 Hardware Overview 1. Headphone Jack 2. Microphone jack 3. USB port 4. LAN jack 5. DC-IN jack Figure 1-1-2 Right of the computer Satellite T110D / Satellite Pro T110D /PROTEGE110D Maintenan c.
Chapter 1 Hardware Overview 1.2 System Block Diagram Figure 1-2-1 shows the system block diagram. Figure 1-2-1 System block diagram for AMD Platform Satellite T110D / Satellite Pro T110D /PROTEGE110D .
Chapter 1 Hardware Overview Satellite T110D / Satellite Pro T110D /PROTEGE110D Maintenan ce Man ual (960-Q08) 6 The PC contains the following components. CPU -1.6GHz (18W), Turion X2 Neo Dual-Core Processor L625 -1.5GHz (18W), Athlon X2 Neo Dual-Core Processor L325 -1.
Chapter 1 Hardware Overview Satellite T110D / Satellite Pro T110D /PROTEGE110D Maintenan ce Man ual (960-Q08) 7 USB Controllers(5 OHCI and 2 EHCI to support 12 USB2.0 ports and 2 dedicated USB1.1 ports) RTC GPIO ACPI Power Management3.
Chapter 1 Hardware Overview 1.3 2.5-inch Hard Disk Drive A compact, high-capacity HDD with a height of 9.5mm contains 2.5-inch magnetic disks and magnetic heads. Figure 1-3-1 shows a view of the 2.5-inch HDD and Tables 1-3-2 and 1-3-3 list the specifications.
Chapter 1 Hardware Overview Satellite T110D / Satellite Pro T110D /PROTEGE110D Maintenan ce Man ual (960-Q08) 9 Standard value Parameter WD2500BEVT-26ZCT 0 WD3200BEVT-26ZCT0 Width (mm) 69.85 Height (mm) 9.5 Length (mm) 100.0 Outline dimensions Weight (g) 99(Max) Table 1-3-2 2.
Chapter 1 Hardware Overview Satellite T110D / Satellite Pro T110D /PROTEGE110D Maintenan ce Man ual (960-Q08) 10 Specification Parameter WD2500BEVT-26ZCT 0 WD3200BEVT-26ZCT0 Storage size (formatted) 250GB 320GB Speed (RPM) 5,400 Data transfer Rate - To/From Media 933MB/s Max.
Chapter 1 Hardware Overview 1.4 Keyboard The Satellite T110D, Satellite Pro T110D, and PORTEGE T110D keyboard is for US style Figure 1-4-1 is a view of the keyboard for US style Figure 1-4-1 Keyboard .
Chapter 1 Hardware Overview 1.5 TFT Color Display The Satellite T110 use LED to control backlight. LCD Module Figure 1-5-1 shows a view of the LCD module and Table 1-5- 2 lists the specifications.
Chapter 1 Hardware Overview Satellite T110D / Satellite Pro T110D /PROTEGE110D Maintenan ce Man ual (960-Q08) 13 1.6 Power Rails Table 1-6-1 lists the power rail outpu t specifications of Congo platform . Power supply ( Yes/No ) Name Voltage [V] Power OFF Suspend mode Power OFF Boot mode No Battery +5VPCU 5 Yes Yes No +5V 5 No No No +3VPCU 3.
Chapter 1 Hardware Overview Satellite T110D / Satellite Pro T110D /PROTEGE110D Maintenan ce Man ual (960-Q08) 14 1.7 Batteries The PC has the following two batteries. Main battery Real time clock (RTC) battery Table 1-7-1 lists the specification s f or these two batteries.
Chapter 1 Hardware Overview Satellite T110D / Satellite Pro T110D /PROTEGE110D Maintenan ce Man ual (960-Q08) 15 1.7.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor.
Chapter 1 Hardware Overview Satellite T110D / Satellite Pro T110D /PROTEGE110D Maintenan ce Man ual (960-Q08) 16 1.7.3 RTC Battery The RTC battery provides the power supply to maintain the date, time, and other system information in memory. Table 1-7-4 lists the Time required for charge s of RTC battery and data preservation tim e.
Chapter 1 Hardware Overview Satellite T110D / Satellite Pro T110D /PROTEGE110D Maintenan ce Man ual (960-Q08) 17 1.8 AC Adapter The AC adapter is used to charge the battery.
Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) Chapter 2 Troubleshooting Procedures.
Chapter 2 Troubleshooting Procedures Satellite T110 / Satellite Pro T1 10 / PORTEGE T1 10 Maintenance Manua l (960-Q08) Chapter 2 Contents Chapter 2 Contents 2.1 Troubleshooting .........................................................................
Chapter 2 Troubleshooting Procedures Satellite T110 / Satellite Pro T1 10 / PORTEGE T1 10 Maintenance Manua l (960-Q08) 2.9 LAN Troubleshooting ................................................................................................. 25 Procedure 1 Diagnostic Test Program Execution Check .
Chapter 2 Troubleshooting Procedures Satellite T110 / Satellite Pro T1 10 / PORTEGE T1 10 Maintenance Manua l (960-Q08) 2.19 USB Troubleshooting ................................................................................................. 40 Procedure 1 Diagnostic Test Program Execution Check .
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 1 2 2.1 Trouble shooting Chapter 2 describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 2 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-2-1 as a guide for determining which troubleshooting procedures to execute.
Chapter 2 Troubleshooting Procedures Figure 2-2-1 Troubleshooting flowchart (1/2) Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 3.
Chapter 2 Troubleshooting Procedures Figure 2-2-1 Troubleshooting flowchart (2/2) If the diagnostics program cannot detect an e rror, the problem may be intermittent.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 5 4. If an error is found on th e touch pad test, perform the Touch pad Troubleshooting Procedures in Section 2.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 6 2.3 Power Supply Troubleshooting The power supply controller cont rols many functions and compone nts.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 7 *1 When the power supply controller detects a malfunction, the DC IN icon blinks orange and perform the following procedure.
Chapter 2 Troubleshooting Procedures Procedure 2 Connection Check The wiring diagram related to th e power supply is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Make sure the AC adapter and the AC power cord is firmly plugged into the PCN1 connector and wall outlet.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 9 go to Procedure 4.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 10 Procedure 4 Replacement Check The power is supplied to the system board by the AC adapter. If either the AC adapter or the system board was damaged, perform the following Checks.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 11 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board is malfunctioning or not.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 12 Procedure 1 Message Check When the power is turned on, the system perfor ms the Power on Self Test (POST) installed in the BIOS ROM.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 13 Procedure 2 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 14 2.5 SATA Hard Disk Drive Troubleshooting To check if HDD is malfunctioning or not, fo llow the troubleshooting procedures below as instructed.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 15 Procedure 2 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM.
Chapter 2 Troubleshooting Procedures Procedure 3 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD test program.
Chapter 2 Troubleshooting Procedures Procedure 4 Connector Check and Replacement Check HDD(s) is/are connected to the connector(s) on the system board.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 18 2.6 Keyboard Troubleshooting To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed.
Chapter 2 Troubleshooting Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be de fective. Otherwise, they may be faulty.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 20 2.7 Touch pad Troubleshooting To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed.
Chapter 2 Troubleshooting Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be de fective. Otherwise, they may be faulty.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 22 2.8 Display Troubleshooting To check if the computer’s display is ma lfunctioning or not, follow the troubleshooting procedures below as instructed.
Chapter 2 Troubleshooting Procedures Procedure 3 Connector and Cable Check LCD Module is connected to system board by an LCD cable. Their cables may be disconnected from system board. Disassemble th e computer following the steps described in Chapter 4, Replacement Procedures .
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 24 Procedure 4 Replacement Check LCD module, LCD cable are connected to displa y circuits. Any of these com ponents may be faulty.
Chapter 2 Troubleshooting Procedures 2.9 LAN Troubleshooting To check if the computer’s LAN is malfunc tioning or not, follow the troubleshooting procedures below as instructed.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 2 6 2.10 Wireless LAN Troubleshooting To check if the computer's W ireless LAN is malfunctioning or not, follow the troubleshooting procedures below as instructed.
Chapter 2 Troubleshooting Procedures Procedure 2 Antennas' Connection Check The wireless LAN function-wiri ng diagram is shown below: Any of the connections may be defective.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 28 Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna or system board may be faulty.
Chapter 2 Troubleshooting Procedures 2.11 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Connector Check Procedure 2: Replacement Check Procedure 1 Connector Check The connection of sound system is shown in the following figure.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 30 Procedure 2 Replacement Check If External microphone/Headphone does not work properly, perform check 1.
Chapter 2 Troubleshooting Procedures 2.12 Bluetooth Troubleshooting To check if the computer’s B lue tooth is malfunctioning or not, follow the troubleshooting procedure below as instructed. Procedure 1 Connector Check and Replacement Check The B lue tooth module is connected to system board.
Chapter 2 Troubleshooting Procedures 2.13 HDMI Troubleshooting To check if the computer’s HDMI is malf unctioning or not, follow the troubleshooting procedures below as instructed.
Chapter 2 Troubleshooting Procedures Procedure 3 Connector and Cable Check HDMI monitor connected to HDMI&USB board by an HDMI cable. If the connection is loose, reconnect firmly and restart the co mputer. If the problem still occurs, go to Procedure 4.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 34 Procedure 4 Replacement Check HDMI signals are connected to display circ uits via HDMI cable and HDMI&USB board.
Chapter 2 Troubleshooting Procedures 2.14 Memory Troubleshooting Memory troubleshooting can following be low procedures as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connect Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute Memory test in the Memory test p rogra m.
Chapter 2 Troubleshooting Procedures 2.15 3G Troubleshooting To check if the computer’s 3G is malfuncti oning or not, follow the troubleshooting procedure below as instructed. Procedure 1 Connector Check and Replacement Check The 3G module is connected to system board.
Chapter 2 Troubleshooting Procedures 2.16 Camera Troubleshooting To check if the computer’s Camera is m a lfunctioning or not, follow the troubleshooting procedure below as instructed.
Chapter 2 Troubleshooting Procedures 2.17 Microphone Troubleshooting Microphone troubleshooting can following below procedures as instructed. Procedure 1: Sound Recorder Execution Check Procedure 2: C.
Chapter 2 Troubleshooting Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (96 0-Q08 ) 39.
Chapter 2 Troubleshooting Procedures 2.18 CRT Troubleshooting To check if the computer’s CRT is malfunctioning or not, follow the troubleshooting procedures below as instructed.
Chapter 2 Troubleshooting Procedures 2.19 USB Troubleshooting Flatiron Mini carries 3 USB port. To check if the computer’s USB port is m alfunctioning or not, follow the troubleshooting pro cedures below as instructed.
Chapter 2 Troubleshooting Procedures 2.20 LED Troubleshooting These are 9 LED lights at Top assy. From left to right, the Open statuses of them represent functions as below. 1. AC-IN 2. Power 3. Battery 4.HDD 5. Cardreader 6.W-Lan 7.3G 8.Arrow Lock 9.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 1 Chapter 3 Diagnostic Programs.
Test Program for Field. 2 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual Chapter 3 Contents 3.1 ............................................................ 3-3 Tests and Diagnostics Software Overview 3.2 ........................
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 3 3.1 Tests and Diagnostics Software Overview This chapter explains how to use the Tests and Diagnostics Software for the Satellite T110 and Satellite Pro T110 computer systems.
Test Program for Field. 3.2 Executing the Diagnostic Test Free-DOS is required to run the Diagnostics Program. To start the programs follow these steps: 1. Create a Free-DOS bootable disk and copy all the files from the Tests and Diagnostics software to the disk.
Test Program for Field. The following menu displays: :Select item Enter:Decision item Esc:Escape TOSHIBA Satellite(Pro) T110 Diagnostics Version V1.00 [ DIAGNOSTICS MENU ] 01. DIAGNOSTIC TEST 02. RUNNING TEST 03. DMI INFORMATION 04. LOG UTILITIES 05. SYSTEM CONFIGURATION ::Select item ESC :Escape 06.
Test Program for Field. 4. Select the subtest you want to execute and press Enter . The following menu displays: 6 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 5. Select the desired test from the subtest menu and press Enter . The following Test Parameter menu displays: [ DIAGNOSTICS MENU ] 01.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 7 NOTES : The Item2 and 3 of Test Parameter are not used by some tests. Go To Test Move the highlight bar to Go To Test and press Enter to start executing the test.
Test Program for Field. 8 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 3.3 Subtest names Table 3-1 lists the subtest names for each test program in the Diagnostic Test menu.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 9 Table 3-1 Subtest Names(2/3) No. Test Name No. Subtest Name 05 FLOPPY DISK TEST 01 02 03 04 05 Sequential.
Test Program for Field. 10 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual Table 3-1 Subtest Names(3/3) No. Test Name No. Subtest Name 10 MULTIMEDIA TEST 01 02 03 04 Sequential Re.
Test Program for Field. 3.4 System Test To execute the System Test select 01 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The System Test contains three subtests. Move the highlight bar to the subtest you want to execute and press Enter .
Test Program for Field. 12 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual Subtest 03 CPU Temperature This will display CPU Temperature for check , press [ESC] to exit . [CPU_TEMP.EXE] Program Version : 1.3 03-09-2009 CPU Temperature : XX GPU Temperature : XX NOTES : If no external Graphics , GPU not report temperature .
Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program The portion which PC and Test-Fixture contact is green. Set method of PC 3 Test1 Judgment If all data is less than ranges, it will be OK.
Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 4 Test2 Judgment If all data is less than ranges, it will be OK.
Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 15 5 Test3 Judgment If all data is less than ranges, it will be OK.
Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 16 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 6 Test4 Judgment If all data is less than ranges, it will be OK.
Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 7 Test5 Judgment If all data is less than ranges, it will be OK. 8 Inspection Judgment If all data is less than ranges, it will be OK.
Test Program for Field. 18 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 3.5 Memory Test To execute the Memory Test select 02 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Memory Test contains five subtests that test the computer’s mem ory.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 19 5. Address pattern test “16 bit write and 16 bit read” of address pattern data is executed and the new data is compared with the original data. Test data = 0000H, 0004H, 0008H, 000CH,.
Test Program for Field. 20 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual with the original data patterns. Addresses are displayed in 64KB increments during the test. Test Process: 1. Byte Enable Test One bit write/ 8 bit read” is executed and the new data is compared with the original data.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 21 Test Process: 1. Checks the memory size to determ ine the maximum size of installed memor y. 2. Tests memory addresses 0 to the m aximum installed. 3. Writes, reads, and compares test data after a m emory refresh cycle (16ms or more).
Test Program for Field. 3.6 Keyboard Test To execute the Keyboard Test select 03 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Keyboard Test contains five subtests that test the computer’s keyboard and mouse actions.
Test Program for Field. Subtest 04 PS/2 Mouse (Pointing) This subtest checks the function of mouse as shown below. A) Pointing device (mouse) B) Mouse buttons Please move cursor to upper left and pres.
Test Program for Field. 3.7 Display Test To execute the Display Test select 04 from the Diagnostic Test Menu, press Enter and follow the directions displayed on the screen. The Display Test contains twelve subtests that test the display in various modes.
Test Program for Field. Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loop on the Test Parameter Menu. Subtest 02 Character Set This subtest displays the character codes 00H - FFH, using Mode 01H (40*25).
Test Program for Field. Subtest 03 80 * 25 Character Display This subtest uses 80*25 video resolution to display character codes 20H - 7EH using Mode 03H (80*25).
Test Program for Field. Subtest 04 320 * 200 Character Display This subtest uses 320*200 video resolution to display green, red and yellow followed by cyan, magenta, and white.
Test Program for Field. 320*200 GRAPHICS DISPLAY : [ D ] BLACK D GRAY BLUE L BLUE GREEN L GREEN CYAN L CYAN RED L RED MAGENTA L MAGENTA BROWN YELLOW WHITE I WHITE Press [Enter] KEY Press ENTER to disp.
Test Program for Field. Subtest 05 640 * 200 Character Display This subtest uses 640*200 video resolution to display three windows, each window drives a different set of dots: even dots, odd dots and all dots. The screen below displays when this subtest is executed.
Test Program for Field. Subtest 06 640 * 480 Character Display This subtest uses 640*350 video resolution to display 16 colors: black, blue, green, cyan, red, magenta, brown, white, dark gray, light blue, light green, light cyan, light red, light magenta, yellow, and intensified white.
Test Program for Field. 640*480 GRAPHICS DISPLAY : [12 ] BLACK DARK GRAY BLUE LIGHT BLUE GREEN LIGHT GREEN CYAN LIGHT CYAN RED LIGHT RED MAGENTA LIGHT MAGENTA BROWN YELLOW WHITE INTENSIFIED WHITE Press [Enter] KEY To exit this subtest and return to the Display Test menu: Press Enter if NO was selected for Test Loop on the Test Parameter Menu.
Test Program for Field. Subtest 07 Display Page This subtest displays video pages zero through seven. DISPLAY PAGE 0 000000000000000000000000000000000000000000000000000000000000000 0............................................................0 0......
Test Program for Field. Subtest 08 "H" Pattern Display This subtest displays a full screen of "H" patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HH.
Test Program for Field. Subtest 10 Color Graphics Display This subtest displays three colors, cyan, white and yellow on the screen as shown below. 640 * 480 GRAPHICS DISPLAY CYAN WHITE YELLOW To exit this subtest and return to the Display Test menu: Press Enter if NO was selected for Test Loop on the Test Parameter Menu.
Test Program for Field. Subtest 11 Color Attributes Display This subtest displays 16 colors: black, blue, green, cyan, red, magenta, brown, white, dark gray, light blue, light green, light cyan, light red, light magenta, yellow, and intensified white.
Test Program for Field. NOTE: The following screen does not display correctly. It will be amended in the next version. 36 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual Press [Enter] Key Press Enter to execute the VRAM mapping test which displays a vertical line at four dot intervals using Mode 12.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 37 Press [Enter] Key To exit this subtest and return to the Display Test menu: Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loop on the Test Parameter Menu.
Test Program for Field. 38 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual Subtest 12 Color Tiling This subtest displays black, gray, white, and 3 gradations of red, green, and blue as shown in the following display.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 39 3.8 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the diagnostics disk and insert the work disk into the FDD.
Test Program for Field. 40 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual Subtest 04 Write Specified Address NOTE : The first two digits of the ADDRESS indicate which track is being tested, the next two digits indicates the head, and the last two digits indicate the sector.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 41 3.9 Hard Disk Test To execute the Hard Disk Test select 06 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Hard Disk Test contains eight subtests that test the functions of the hard disk drive.
Test Program for Field. 42 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual Subtest 04 Cross Talk and Peak Shift This subtest writes eight of the most likely to fail data patterns (shown below) to a cylinder on the HDD, then reads the data while moving from cylinder to cylinder.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 43 Subtest 07 Sequential Write This subtest writes specified data to all cylinders on the HDD. The following message displays on the screen to enter the test data.
Test Program for Field. 3.10 Real Time Clock Test To execute the Real Time Clock Test select 07 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Real Time Clock Test contains three subtests that test the computer’s real time functions.
Test Program for Field. Subtest 02 Backup Memory This subtest writes 50 bytes of test data (FFH, AAH, 55H, and 00H) to the CMOS 14 th address, then reads the new data and compares it to the original data. Subtest 03 Real Time Carry CAUTION : When this subtest is executed, the current date and time are reset.
Test Program for Field. 46 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 3.11 Cache Memory Test To execute the Cache Memory Test select 08 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Cach e Memory Test contains eight subtests that test the computer's cache m emory.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 47 Subtest 04 Bit Shift Pattern Test This subtest reads the contents of cache memory and saves it into RAM.
Test Program for Field. 48 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 3.12 High Resolution Display Test To execute the High Resolution Display Test select 09 from the Diagnostic Test Menu, press Enter and follow the directions on the screen.
Test Program for Field. Subtest 02 640*480 Mode Display This subtest uses 640*480 video resolution to display a high resolution white frame, 256 letter types (8*16 pixels) and 64 gradations of white, red, green, and blue as shown below.
Test Program for Field. Subtest 03 800 * 600 Mode Display This subtest uses 800*600 video resolution to display a high resolution white frame, 256 letter types (8*16 pixels) and 256 gradations of white, red, green, and blue as shown below.
Test Program for Field. Subtest 04 1024* 768 Mode Display This subtest uses 1024*768 video resolution to display a high resolution white frame, 256 letter types (8*16 pixels) and 64 gradations of white, red, green, and blue as shown below.
Test Program for Field. Subtest 05 “H” Pattern Display This subtest uses the 1024*768 Mode to display a high resolution white frame, “H” letters (8*16 pixels fonts), at 128 letters by 48 lines.
Test Program for Field. Subtest 06 Focus Test ( “E” Pattern) This subtest sets the 1024*768 Mode and displays “E” patterns (18*18 dot fonts), at 56 letters *42 lines surrounded by a high resolution white frame.
Test Program for Field. 54 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 3.13 Multimedia Test To execute the Multimedia Test select 10 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Multimedia Test contains four subtests that test the computer's m ultimedia functions.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 55 3.14 MEMORY2 Test To execute the Expansion Test select 11 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The MEMORY2 Test contains four subtests that test the computer's.
Test Program for Field. 56 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual Tee test method is the same as Subtest2. However, the data to be used differs.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 57 3.15 Error Codes and Error Status Names The following table lists the error codes and error status names for the Diagnostic Tests.
Test Program for Field. Table 3-2 Error codes and error status names (2/2) Device Name Error Code Error Status Name HDD BB Undefined Error CC Write Fault E0 Status Error F0 No Sense Error ?? Other Err.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 59 3.16 Running Test NOTES : 1. You may add or delete subtests using the Running Test Edit Item function, see Section 3.20. 2. Do not forget to insert a work disk in the FDD.
Test Program for Field. 60 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 3.17 DMI INFOEMATION Select 03 from the Diagnostics Menu and press Enter to Check or W rite DMI Information Data: 3.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 61 b. Wireless LAN ID ( 001E4CXXXXXX ) c. AC Adapter Select [1]65W [2]75W [3]90W [4]120W Select 1 ~ c to ke.
Test Program for Field. 62 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 6. Model Select : [1]Dyn–Jpn : BIOS Logo is “dynabook” , CMOS Language is Japanese . [2]Tos-Jpn : BIOS Logo is “Toshiba” , CMOS Language is Japanese .
Test Program for Field. 3.18 Log Utilities This function logs error information generated while a test is in progress and stores the results in RAM (Maximum error log : 500 tim es). This function can store data on a floppy disk. If the power switch is turned off, the erro r inform ation will be lost.
Test Program for Field. 64 Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 2. Error information displayed on the screen can be manipulated with the following number keys: The 1 key scrolls the display to the next page. The 2 key scrolls the display to the previous page.
Test Program for Field. 3.19 System Configuration Select 05 from the Diagnostics Menu and press Enter to display the following system configuration: SYSTEM CONFIGURATION : * - BIOS VER = VX.XX KBC VER = XXXX * - MAC ADDRESS : XXXXXXXXXXXX * - 0 ASYNC ADAPTER * - 1 HDD DRIVE(S):XXXXXXXXXXXXXXXXXXXXXXXXXX FW Rev.
Test Program for Field. 3.20 OPTION 3.20.1 Function Description Function description lets you add or delete the subtests used to execute the Running Test.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 67 1. Enter a number or 0 for Loop Count and press Enter . Select a number from 1 to 65535 to define the num ber of times the Running Test executes. Select 0 to run the test continuously until halted by the user.
Test Program for Field. 3.21 Common Tests and Operation 3.21.1 How to operate a w indow To input parameters, or open a window use the following keys. key : to move a highlight bar [Enter] key : to select an item at the highlight bar [Esc] key : to close the current window and go back to the previous window 3.
Test Program for Field. Satellite T110D and Satellite Pro T110D Tests and Diagnostics Manual 69 Pass Count Displays the number of times the test has been executed.
Test Program for Field. 3.21.4 Test Stop Display If an error occurs during a Subtest and YES is selected for Error Stop, the following message displays: [HALT OPERATION] 1. Test end 2. Continue 3. Retry * Select 1, 2, or 3 The three selections have the following functions: 1: Terminates the test program and exits to the subtest menu.
Satellite T110D / Satellite Pro T11 0D / PORTEGE T110D Ma intenance Manual (960-Q08) Chapter 4 Replacement Procedures.
Chapter 4 Replacement Procedures Satellite T110D / Sa tellite Pro T110D / PORTEGE T110D Maintena nce Manual (960-Q08) Chapter 4 Contents 4.1 Overview .....................................................................................................
Chapter 4 Replacement Procedures Satellite T110D / Sa tellite Pro T110D / PORTEGE T110D Maintena nce Manual (960-Q08) Figures Figure 4-2-1 Remove the battery pack................................................................................. 9 Figure 4-2-2 Install the battery pack .
Chapter 4 Replacement Procedures Satellite T110D / Sa tellite Pro T110D / PORTEGE T110D Maintena nce Manual (960-Q08) Figure 4-10-2 Loose the screws ........................................................................................... 36 Figure 4-10-3 Remove the touchpad and touchpad board .
Chapter 4 Replacement Procedures 4 2 4.1 Overview This chapter describes the procedure for rem oving and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the F RUs in order to replace one. The chart below provides a guide as to whic h other FRUs must be removed before a particular FRU can be removed.
Chapter 4 Replacement Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110DMa in tenance Manual (960-Q08) 2 Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions w hile working on the computer.
Chapter 4 Replacement Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110DMa in tenance Manual (960-Q08) 3 Before You Begin Take note of the following points before star ting work. Always remove the AC adapter and battery pack before commencing any of the procedures.
Chapter 4 Replacement Procedures Disassembly Procedure Three main types of cable connector are used. Pressure plate connector Spring connector Normal pin connector When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cab le out from the connect or.
Chapter 4 Replacement Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110DMa in tenance Manual (960-Q08) 5 Assembly Procedure After the computer has been disassembled and th e part that caused the fault has been repaired or replaced, the computer must be reassem bled.
Chapter 4 Replacement Procedures Screw Tightening Torque Use the following torque when tightening screws. CAUTION : Over-tightening may damage screws or parts. Under-tightening may allow screws to loosen (and possibly fall ou t) causing a short circuit or other damage.
Chapter 4 Replacement Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110DMa in tenance Manual (960-Q08) 7 Screw Notation To make maintenance of the co mputer easier, markings of the kinds of the screws including the types and lengths are i ndicated on the computer body.
Chapter 4 Replacement Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110DMa in tenance Manual (960-Q08) 8 4.2 Battery pack Removing the battery pack The following describes the procedure for rem o ving the battery pack (See Figure 4-2-1).
Chapter 4 Replacement Procedures Figure 4-2-1 Remove the battery pack NOTE : Dispose of the used battery pack in a ccordance with the laws and ordinances of your local authority. Installing the battery pack The following describes the procedure for inst alling the battery pack (See Figure 4-2-2).
Chapter 4 Replacement Procedures 3. Attach the battery cover to the battery pack . 4. Insert the battery pack 5. Ensure the battery releas e latch (2) is moved into its locked position Figure 4-2-2 In.
Chapter 4 Replacement Procedures 4.3 HDD Removing a HDD-H9.5mm The following describes the procedure for re moving the HDD (See Figure 4-3-1 to 4-3-3). CAUTION: Take care not to press on the top or bottom of a HDD. Pressure may cause data loss or damage to the device.
Chapter 4 Replacement Procedures CAUTION: When a HDD is installed, they are inst alled in the position as the following figure. Screw M2×4 4pcs PULL TAB Figure 4-3-2 Remove HDD assembly Satellite T11.
Chapter 4 Replacement Procedures 5. Remove the following screws securing the HDD holder and remove the HDD holder . M3.0 3.5F FLAT BIND screw x4 M3×3.5 Figure 4-3-3 Remove HDD Installing HDD-H9.5mm The following describes the procedure for installing the main HDD.
Chapter 4 Replacement Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110DMa in tenance Manual (960-Q08) 14 4.4 Memory Module CAUTION: The power of the computer must be turned off when you remove a memory module. Remove a memory module with the power on risks damaging the module or the computer itself.
Chapter 4 Replacement Procedures Figure 4-4-1 Remove memory slot cover Figure 4-4-2 Remove a memory module Satellite T110D / Satellite Pro T110D / PORTEGE T110DMa in tenance Manual (960-Q08) 15.
Chapter 4 Replacement Procedures Installing a memory module To install a memory module, confirm that the com puter is in boot mode. Then perform the following procedure (See Figure 4-4-3). 1. Insert a memory module into the connector of the com puter slantwise (term inal side first) and press it to connect firmly.
Chapter 4 Replacement Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110DMa in tenance Manual (960-Q08) 1 7 4.5 Keyboard Removing the keyboard The following describes the procedure for rem ovi ng the keyboard (See Fi gure 4-5-1 to 4-5-2).
Chapter 4 Replacement Procedures Figure 4-5-1 Remove 2 screws for KB Holder Figure 4-5-2 Remove Keyboard Holder and Keyboard Satellite T110D / Satellite Pro T110D / PORTEGE T110DMa in tenance Manual (.
Chapter 4 Replacement Procedures Satellite T110D / Satellite Pro T110D / PORTEGE T110DMa in tenance Manual (960-Q08) 19 Installing the keyboard The following describes the procedure for installing the keyboard. 1. Connect the keyboard flexible cable to the connector on the system board.
Chapter 4 Replacement Procedures 4.6 Wireless LAN card and Bluetooth Module Removing a Wireless LAN card The following describes the procedure for rem o ving a Wireless LAN card (See Figure 4-6-1). 1. Disconnect the wireless LAN antenna cable from the connectors on a wireless LAN card.
Chapter 4 Replacement Procedures Removing a Bluetooth module The following describes the procedure for re moving a Bluetooth m odule (See Figure 4-6-2). 1. Disconnect the Bluetooth cable f from the connector on the system board. 2. Remove the Bluetooth module from the hook on the Base Assembly.
Chapter 4 Replacement Procedures 4.7 3G module card Removing 3G module card The following describes the procedure for remo ving a 3G module card (See Figure 4-7-1).
Chapter 4 Replacement Procedures 4 4.8 Display Assembly Removing the display assembly The following describes the procedure for rem o ving the display assembly (See Figure 4-8-1 to 4-8-7). 1. Close the display and turn the computer upside down. 2. Remove the battery pack (See Figure 4-2-1) 3.
Chapter 4 Replacement Procedures Figure 4-8-2 Remove the memory slot cover 4. Remove the screws from the bottom side. Figure 4-8-3 Remove the screws (from bottom side) 5. Disassemble KB Holder and KB (See Figure 4-5-1 to Figure 4-5-2) 6. Remove the screws from the top side and remove the cover.
Chapter 4 Replacement Procedures Figure 4-8-4 Remove the screws (from top side) 7. Disconnect the touch pad FFC/LAN FFC/Power FFC from the connector on the system board. Figure 4-8-5 Disconnect the touch pad FFC/LAN FFC/Power FFC 8. Disassembly TOP Cover Assembly.
Chapter 4 Replacement Procedures 9. Disconnect the LAN FFC on LAN bo ard and remove the LAN FFC 10. Remove the screws from the LAN board and remove the LAN board. Figure 4-8-6 Remove the LAN board 11. Disconnect the wireless LAN antenna cable and 3G antenna cable from the connectors on the cards.
Chapter 4 Replacement Procedures 14. Opening the display to 120degree, keeping display side by hand and remove the hinge screw ‧ M2.0 4F FLAT BIND screw x4 Figure 4-8-8 Remove the hinge screws 15. Remove the display assembly with two hands holding from the base assembly.
Chapter 4 Replacement Procedures Installing the display assembly The following describes the procedure for installing the display assembly. 1. Inserting the pole of hin ge to the hole of hinge assembly, set the display assembly with hands on the base assembly.
Chapter 4 Replacement Procedures Figure 4-8-11 Connect LCD harness to the system board 4. Put the DC-IN connector to the base assembly. 5. Arrange the wireless antenna cables and 3G antenna cables alo.
Chapter 4 Replacement Procedures 6. Install the LAN board and secure the screws on the LAN board. Figure 4-8-13 Install the LAN board 7. Connect the LAN FFC to the connector on the LAN board. 8. Arrange the Wireless LAN antenna and 3G antenna along the guide and contact with the connector with hands.
Chapter 4 Replacement Procedures 4.9 Top Cover Assembly Removing the top cover assembly The following describes the procedure for rem o ving the top cover assembly (See Figure 4-9- 1 to 4-9-4). 1. Turn over the computer. 2. Remove the following screws securing the cover assembly from the back and bottom of computer.
Chapter 4 Replacement Procedures 4. Remove the following screws securing the top cover assembly from the front of computer. Pull up and remove the top cover assembly from the base assembly . Figure 4-9-2 Remove the screws (front) and top cover assembly 5.
Chapter 4 Replacement Procedures 6. Disconnect the Power FFC from the connector on the Power board. Remove the following screws securing the Power Board from the bottom of Top Cover Assembly.
Chapter 4 Replacement Procedures Satellite T110D / Satellite Pro T11 0D / PORTEGE T110D Ma intenance Manual (960-Q08) 34 Installing the top cover assembly The following describes the procedure fo r installing the top cover assem bly. 1. Connect the Power FFC to the connector on th e power board.
Chapter 4 Replacement Procedures 4.10 Touch Pad Removing the touch pad The following describes the procedure for removing the touch pad (See Figure 4-10-1 to 4- 10-3). 1. Disconnect the touch pad board FFC, touch pa d FFC from the connector on the touch pad board.
Chapter 4 Replacement Procedures Figure 4-10-2 Remove the screws Figure 4-10-3 Remove the touchpad and touchpad board Satellite T110D / Satellite Pro T11 0D / PORTEGE T110D Ma intenance Manual (960-Q0.
Chapter 4 Replacement Procedures Satellite T110D / Satellite Pro T11 0D / PORTEGE T110D Ma intenance Manual (960-Q08) 37 Installing the touch pad The following describes the procedure for installing the touch pad. 1. Peel off the separator covering on the sensor portion of a new touch pad.
Chapter 4 Replacement Procedures 4.11 I/O Boards Removing I/O Boards The following describes for removing the I/O boards (See Figure 4-11-1 and Figure 4-11-2).
Chapter 4 Replacement Procedures Figure 4-11-2 Remove the screws from I/O boards Installing I/O Board s The following describes for installing I/O boards. 1. Fix the below screws then incline insert in I/O Boards( CRT board, HDMI board, Audio board and LAN board) M2.
Chapter 4 Replacement Procedures 4.12 System board CAUTION: 1. when handling the system board, always hold by the edges. Do not touch the printed circuit face. 2. if replacing with a new system board, execute the subtest01 Initial configuration in section 3.
Chapter 4 Replacement Procedures Satellite T110D / Satellite Pro T110D / PORT EG E T110D Main tenance Manual (960-Q08 ) 41 Installing the system board The following describes the procedur e for installing the system board. 1. Connect the RGB cable and DC-IN cable to the connector on the system board.
Chapter 4 Replacement Procedures Removing RTC battery The following describes the procedure for rem o ving the RTC battery unit (See Figure 4-12-2 to 4-12-3). 1. Pull the away the socket of RTC battery a nd use a clam p to hold RTC battery tightly. 2.
Chapter 4 Replacement Procedures Figure 4-12-3 Remove the RTC battery-step_2 Satellite T110D / Satellite Pro T110D / PORT EG E T110D Main tenance Manual (960-Q08 ) 43.
Chapter 4 Replacement Procedures Installing RTC battery The following describes the procedure for installing the RTC battery unit (See Figure 4-12-4). 1.
Chapter 4 Replacement Procedures 4.13 CPU heat sink Removing the CPU heat sink The following describes the procedure for re m oving the CPU heat sink (See Figure 4-13-1). 1. Disconnect the Heat sink cable from the connector on the system board 2. Loose the following screws securing the heat sink holder along 1 to 3.
Chapter 4 Replacement Procedures Satellite T110D / Satellite Pro T110D / PORT EG E T110D Main tenance Manual (960-Q08 ) 4 6 Installing the CPU heat sink The following describes the procedure for installing the CPU heat sink 1. Secure the following screws securing the heat sink holder along 1 to 3.
Chapter 4 Replacement Procedures 4.14 LCD unit Removing the LCD unit The following describes the procedure for re m oving the LCD unit (See Figure 4-14-1 to 4- 14-4). 1. Remove Screw MYLAR cover x4 2. Remove the following screws securing the display mask M2.
Chapter 4 Replacement Procedures Figure 4-14-2 Remove screws securing the LCD 5. Remove the LCD unit, the hinge and the LCD Harness from the bottom side Figure 4-14-3 Remove the LCD Satellite T110D / .
Chapter 4 Replacement Procedures 6. With the bottom edge of the LCD unit on the display cover, lift onl y the top edge of the LCD unit. After peeling off the MYLAR tape, disconnect the LCD harness from the connector on the back of the LCD. Figure 4-14-4 Remove the harness 7.
Chapter 4 Replacement Procedures Satellite T110D / Satellite Pro T110D / PORT EG E T110D Main tenance Manual (960-Q08 ) 50 Installing the LCD unit The following describes the procedure for installing the LCD unit. Install the LCD supports (LCD unit side) and hi nge to the LCD and secure them with the following screws .
Chapter 4 Replacement Procedures 4.15 Web Camera module Removing Web Camera module The following describes the procedure for removing the Web Camera m odule. (See Figure 4-15-1 to 4-15-3). 1. Remove EMI tape on the web camera module. 2. Peel off the glue of Web Camera module.
Chapter 4 Replacement Procedures Figure 4-15-3 Peel off the glue of Web Camera module Installing Web Camera module The following describes the procedure for installing the W eb Camera module. 1. Connect the connector of Web Camera module. 2. Pull in the glue of Web Camera Module.
Chapter 4 Replacement Procedures 4.16 Application for Thermal grease on CPU and North Bridge (See Figure 4-16-1) I. For thermal grease on North Bridge and CPU Figure 4-16-1 Intel &AMD Thermal grea.
Chapter 4 Replacement Procedures II. Use grease on North Bridge and CPU 0.15cc for one repair. Figure 4-16-2 Apply silicon gr ease for North Bridge and CPU Satellite T110D / Satellite Pro T110D / PORT.
Chapter 4 Replacement Procedures 4.17 Speaker Box Removing Speaker Box The following describes the procedure for re moving Speaker Box. (See Figure 4-17-1 to 4- 17-3). 1. Remove the following screws securing Speaker Box. M2.0 3F FLAT BIND screw x4 2.
Chapter 4 Replacement Procedures Figure 4-17-3 Remove the Speaker Box. Installing Speaker Box The following describes the proced ure for installing Speaker Box.
Chapter 4 Replacement Procedures 4.18 HDD Cable Removing HDD cable The following describes the procedure for removing HDD cable. (See Figure 4-18-1). 1. Remove HDD door and RAM door. 2. Pull out HDD cable from the dir ection as below picture showed. Figure 4-18-1 Remove the HDD cable.
Satellite T110D / Satellite ProT110D /PROTEGE T110D Maintenan ce Manual (96 0-Q08) Appendices.
Satellite T110D / Satellite ProT110D /PROTEGE T110D Maintenan ce Manual (96 0-Q08) Appendix Contents Appendix A Handling the LCD Module ............................................................................. 1 Appendix B Board Layout ...........
Satellite T110D / Satellite ProT110D /PROTEGE T110D Maintenan ce Manual (96 0-Q08) AppendixD Display Codes .................................................................................................. 1 D.1 Display Codes .........................
Satellite T110D / Satellite ProT110D /PROTEGE T110D Maintenan ce Manual (96 0-Q08) E.29 Frence_Canadian(Acnor) Keyboard ................................................................ 15 E.30 Japanese (JP) Keyboard ...................................
Satellite T110D / Satellite ProT110D /PROTEGE T110D Maintenan ce Manual (96 0-Q08) Appendix F Wiring Diagrams .......................................................................................... F-1 F.1 RGB Monitor ID Wraparound Connector ......
Handling the LCD Module Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged duri ng assembly or disassembly.
Handling the LCD Module 3. If the panel’s surface gets fingerprint or dus t, put on gloves and wipe it with static electricity cloth. If it is still d irty, drop some cleaning alcoho l on the surface and wipe it again. If the surface is much more fingerprint or dust, w e recommend a CRT cleaning agent.
Handling the LCD Module 6. CMOS-LSI circuits are used in the m odule, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module.
Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
Handling the LCD Module 10. If you transport the module, do not use p acking material that contains epoxy resin (amine) or silicon glue (alcohol or oxide).
Board Layout Appendix B Appendix B Board Layout B.1 System Board Figure B-1-1 System board layout (front) Satellite T110D / Satellite ProT110D /PROTEGE T110D Maintenan ce Manual (96 0-Q08) 1.
Board Layout 13 1 4 15 13 16 2 5 Satellite T110D / Satellite ProT110D /PROTEGE T110D Maintenan ce Manual (96 0-Q08) 2 Figure B-1-2 System board layout (Back) NUM Location Function (01) CN 1 LVDS CONN .
Board Layout Satellite T110D / Satellite ProT110D /PROTEGE T110D Maintenan ce Manual (96 0-Q08) 3 (06) CN6 TP CONN (07) CN7 ODD CONN (08) CN8 3G CONN (09) CN9 AUDIO Board CONN (10) CN10 RTC CONN (11) .
Board Layout B.2 Touch Pad Board <Front layout> Figure B-2-1 Touch Pad board layout (Front) NUM Location Function (01) SW1 Mouse Button Left key (02) SW2 Mouse Button Right key (03) LID HALL Sen.
Board Layout Satellite T110D / Satellite ProT110D /PROTEGE T110D Maintenan ce Manual (96 0-Q08) 5 NUM Location Function (01) LED1 AC-IN LED (02) LED2 POWER LED (03) LED3 BATT LED (04) LED4 HDD LED (05.
Board Layout B.3 CRT Board <Front layout> Figure B-3-1 Finger Print Board layout (Front) NUM Location Function (01) U1 CRT ESD protection, level-shifting ,sync impedance matching IC (02) CN2 CRT.
Board Layout <Back layout> Figure B-3-3 CRT Board layout (Back) NUM Location Function (01) CN1 CRT to M/B CONN Table B-3-4 Finger Print Board connectors Satellite T110D / Satellite ProT110D /PRO.
Board Layout B.4 Power Board <Front layout> Figure B-4-1 Power Board layout (Front) NUM Location Function (01) SW1 Power SW (02) LED1 Power LED Table B-4-2 Power Board connectors Satellite T110D.
Board Layout <Back layout> Figure B-4-3 Power Board layout (Back) NUM Location Function (01) CN1 Pow er/B to M/B CONN Table B-4-4 Power Board connectors Satellite T110D / Satellite ProT110D /PRO.
Board Layout B.5 SIM (3G) Board <Front layout> Figure B-5-1 SIM (3G) Board layout (Front) NUM Location Function (01) CN1 SIM(3G)/B to M/B CONN Table B-5-2 SIM (3G) Board connectors Satellite T11.
Board Layout <Back layout> Figure B-5-3 SIM (3G) Board layout (Back) NUM Location Function (01) JSIM1 SIM Card CONN Table B-5-4 SIM (3G) Board connectors Satellite T110D / Satellite ProT110D /PR.
Board Layout B.6 HDMI Board <Front layout> Figure B-6-1 HDMI Board layout (Front) NUM Location Function (01) CN1 HDMI CONN (02) CN2 HDMI/B to M/B CONN (03) CN3 USB CONN (04) CN4 5 IN 1 Card Read.
Board Layout <Back layout> Figure B-6-3 HDMI Board layout (Front) Location Function (01) U3 HDMI LEVEL SHIFT IC (02) U1 Card Reader IC Table B-6-4 HDMI Board connectors Satellite T110D / Satelli.
08 Board Layout B.7 ADO_USB Board <Front layout> Figure B-7-1 ADO_USB Board layout (Front) NUM Location Function (01) CN3 USB CONN (02) CN2 USB CONN (03) CN7 Inner Speaker CONN (04) CN5 Earphone.
Board Layout <Back layout> Figure B-7-3 ADO_USB Board layout (Back) NUM Location Function (01) U2 Codec IC Table B-7-4 ADO_USB Board IC Satellite T110D / Satellite ProT110D /PROTEGE T110D Mainte.
Board Layout B.8 LAN Board <Front layout> Figure B-8-1 LAN Board layout (Front) NUM Location Function (01) CN1 RJ45 CONN (02) CN2 LAN Board to M/B CONN (03) U1 LAN Transformer Table B-8-1 LAN Bo.
Board Layout <Back layout> Figure B-8-2 LAN Board layout (Back) Satellite T110D / Satellite ProT110D /PROTEGE T110D Maintenan ce Manual (96 0-Q08) 17.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 1 Appendix C Pin Assignment C.1 CN1 LCD Panel Connectors PIN No.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 2 C.3 CN3 Keyboard Connectors PIN No. Signal name I/O PIN No.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 3 C.5 CN5 SATA HDD Connecto rs PIN No. Signal name I/O PIN No.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 4 C.6 CN6 Touchpad Connectors PIN No. Signal name I/O PIN No.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 5 13 AMP_MUTE# I 14 SPKR I 15 GND --- 16 GND --- 17 USBOC#0 I/O 18 GND --- 19 USBP1+ I/O 20 USBP1- .
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 6 11 MMC_LED# O 12 BUSBP3- I/O 13 BUSBP3+ I/O 14 GND --- 15 USB_SLEEP_OC# O 16 USB_SLEEP_EN# I 17 B.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 7 9 MBAT+ --- 10 GND --- 11 GND --- C.12 CN15 FAN Connectors PIN No. Signal name I/O PIN No. Signal name I/O 1 TH_FAN_POWER --- 2 GND --- 3 FANSIG O C.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 8 11 MEM_MA_DQS0_N I/O 12 GND --- 13 MEM_MA_DQS0_P I/O 14 MEM_MA_DATA6 I/O 15 GND 16 ME M_MA_DATA 7.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 9 61 GND --- 62 M_B_DQS#3 I/O 63 M_B_DM3 I/O 64 M_B_DQS3 I/O 65 GND --- 66 GND --- 67 M_B_DQ26 I/O 68 M_B_DQ30 I/O 69 M_B_DQ27 I/O 70 M_B_DQ31 I/O 71 GND --- 72 GND --- 73 M_CKE2 I/O 74 M_CKE3 I/O 75 +1.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 10 111 +1.5VSUS --- 112 +1.5VSUS --- 113 M_B_WE# I 114 M_CS#2 I 115 M_B_CAS# I 116 M_ODT2 I/O 117 +1.5VSUS --- 118 +1.5VSUS --- 119 M_B_A13 I 120 M_ODT3 --- 121 M_CS#3 --- 122 NC --- 123 +1.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 11 161 GND --- 162 GND --- 163 M_B_DQ53 I/O 164 M_B_DQ50 I/O 165 M_B_DQ52 I/O 166 M_B_DQ48 I/O 167 .
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 12 3 GND --- 4 M_A_DQ4 I/O 5 M_A_DQ0 I/O 6 M_A_DQ7 I/O 7 M_A_DQ5 I/O 8 GND --- 9 GND --- 10 M_A_DQS.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 13 53 M_A_DQ16 I/O 54 GND --- 55 GND --- 56 M_A_DQ26 I/O 57 M_A_DQ24 I/O 58 M_A_DQ29 I/O 59 M_A_DQ3.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 14 103 M_CLK_DDR#0 I/O 104 M_CLK_DDR#1 I/O 105 +1.5VSUS --- 106 +1.5VSUS ---- 107 M_A_A13 I 108 M_A_BS#1 I 109 M_A_BS#0 I 110 M_A_RAS# I 111 +1.5VSUS --- 112 +1.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 15 153 M_A_DM5 I/O 154 M_A_DQS5 I/O 155 GND --- 156 GND --- 157 M_A_DQ42 I/O 158 M_A_DQ44 I/O 159 M.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 16 203 +SMDDR_VTERM I/O 204 +SMDDR_VTER M I/O C.16 CN23 WLAN Connectors PIN No. Signal name I/O PIN No. Signal name I/O 1 WLAN_WAKE# O 2 +3V_WL_VDD --- 3 WCS_DAT --- 4 GND --- 5 WCS_CLKR --- 6 +1.
Pin Assignment Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Mainten ance Manual (960-Q08) 17 41 +3V_WL_VAUX --- 42 NC --- 43 GND --- 44 NC --- 45 PCLK__DEBUG --- 46 NC --- 47 PLTRST#_DEBUG --- 48 +1.
Display Codes Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Main tenance Manual (960-Q08) Appendix. D Appendix D Display Codes D.1 Display Codes Code set 1 Code set 2 Cap No.
Display Codes Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Main tenance Manual (960-Q08) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 | 2B AB 5D F0 5D *5 30 Caps Lock.
Display Codes Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Main tenance Manual (960-Q08) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl 1D 9D 14 F0 14 *3 60 Alt (L).
Display Codes Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Main tenance Manual (960-Q08) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58.
Display Codes Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Main tenance Manual (960-Q08) Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0.
Display Codes Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Main tenance Manual (960-Q08) Code set 1 Code set 2 Cap No. Key top Make Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 .
Display Codes Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Main tenance Manual (960-Q08) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D.
Display Codes Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Main tenance Manual (960-Q08) Code set 1 Code set 2 Key top Shift Make Make Pause Co m mo n * E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E Table D-1-7 No.
Appendix E Keyboard Layout E.1 United Status (US) K eyboard Figure US keyboard E.2 Thai (TI) K e yboard Figur e TI keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Ma.
E.3 Ko r e a n ( KO ) Ke y b o a r d Figur e KO keyboar d E.4 United Kingdom (UK) K e yboard Figur e UK keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960-Q.
E.5 US International (UI) K eyboard Figur e UI keyboar d E.6 Hebrew (HB) K eyboard Figur e HB keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960-Q08) 3.
E.7 Danish (DM) K e yboard Figur e DM keyboar d E.8 Swiss (S W) K e yboard Figur e SW keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960-Q08) 4.
E.9 Arabic (ARE) K eyboard Figur e ARE keyboar d E.10 Czech (CZ) K eyboard Figur e CZ keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960-Q08) 5.
E.11 Russian (R U) K eyboard Figur e RU keyboar d E.12 Portuguese (PO) Ke yboard Figur e PO keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960-Q08) 6.
E.13 Slov akian (SL) K e yboard Figur e SL keyboar d E.14 Italian (IT) K eyboard Figur e IT keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960-Q08) 7.
E.15 F rench (FR) K e yboard Figur e FR keyboar d E.16 German (GR) K e yboard Figur e GR keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960-Q08) 8.
E.17 Greek (GK) K e yboard Figur e GK keyboar d E.18 F rench_Canadian (Bilingual) K e yboard Figur e C F(BI) keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (.
E.19 Hungarian (HG) K e yboard Figur e HG keyboar d E.20 Spanish (SP) K e yboard Figur e SP keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960-Q08) 10.
E.21 T urkish (TR) K eyboard Figur e TR keyboar d E.22 T urkish F (TF-F) K e yboard Figur e TF-F keyboard Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960-Q08) 11.
E.23 Swedis h (SD) K e yboard Figur e SD keyboar d E.24 Belgian_Flemish (BE) K e yboard Figur e BE keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960-Q08) 1.
E.25 Y ugoslavian (YU) K e yboard Figur e YU keyboard E.26 Nor wegian (N W) K e yboard Figur e NW keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960-Q08) 13.
E.27 Scandinavian (ND) K e yboard Figur e ND keyboar d E.28 Romanian(RM) K eyboard Figur e RM keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960-Q08) 14.
E.29 F rence_Canadian(A cnor) K e yboard Figur e Acnor keyboar d E.30 Japanese (JP) K e yboard Figur e JP Keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960.
E.31 Bulgarian K e yboard Figur e BU Keyboar d E.32 Ta i w a n ( T W ) K e y b o a r d Figur e TW Keyboar d Satellite T1 10D / Satellite Pr o T1 10D / PR OTÉGÉ T1 10D Maintenance Manual (960-Q08) 16.
Wiring Diagrams Satellite T110D / Satellite Pro T110D / PROTÉGÉ T110D Main tenance Manual (960-Q08) Appendix F Appendix F Wiring Diagrams F.1 RGB Monitor ID Wraparound connector Figure F-1-1 RGB Monitor ID Wraparound connector (15PIN to 15PIN) F.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Toshiba PORTEGET110DD c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Toshiba PORTEGET110DD - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Toshiba PORTEGET110DD, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Toshiba PORTEGET110DD va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Toshiba PORTEGET110DD, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Toshiba PORTEGET110DD.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Toshiba PORTEGET110DD. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Toshiba PORTEGET110DD ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.