Manuel d'utilisation / d'entretien du produit P205 du fabricant Toshiba
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[CONFIDENTIAL] Toshiba Personal Computer Satellite P200/ P205 Maintenance Manual TOSHIBA CORPORATION.
ii [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Copyright © 2007 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the inform ation contained herein.
Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite A130/ A135, referred to as the M100 Series in this manual.
iv [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual The manual is divided into the following parts: Chapter 1 Hardware Overview describes the M100 Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems.
Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] v Some operations require you to simultaneously use two or m ore keys. We identify such operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same tim e press Pause (Break) .
vi [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Table of Contents Chapter 1 Hardware Overview 1.1 Features ............................................................................. Error! Bookmark not defined. 1.2 System Unit ...
Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] vii 2.10 Optical drive troubleshooting ..................................................................................... 2 -27 2.11 Modem Troubleshooting...............................
viii [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual 3.20 1 st HDD Test .................................................................................................................. .3-30 3.21 2 nd HDD Test………………………….
Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] ix 4.26 FL Inverter Board .............................................................. Error! Bookmark not defined. 4.27 LCD Module ......................................................
x [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Appendices Appendix A Handling the LCD Module .................................................................................. A-1 Appendix B Board Layout .............................
[CONFIDENTIAL] Chapter 1 Hardware Overview 1.
1 Hardware Overview 1-ii [CONFIDENTIAL] Satellite P200/P205 Series Ma intenance Manual.
1 Hardware Overview Satellite P200/P205 Series Ma intenance Manual [CONFIDENTIAL] 1-iii Chapter 1 Contents 1.1 Features ...................................................................................................................... 1-1 1.2 System Unit .
1 Hardware Overview 1-iv [CONFIDENTIAL] Satellite P200/P205 Series Ma intenance Manual Figures Figure 1-1 2.5-inch HDD ................................................................................................ 1-6 Tables Table 1-1 2.5-inch HDD specifications .
1.1 Features 1 Hardware Overview Satellite P200/P205 Series Ma intenance Manual [CONFIDENTIAL] 1-1 1.1 Features The Satellite P200/ P205 Series Personal Computer uses exte nsive Large Scale Integration (LSI), and Complementary Metal-Oxide Sem i conductor (CMOS) technology extensively to provide compact size, minim um weight and high re liability.
1 Hardware Overview 1.1 Features 1-2 [CONFIDENTIAL] Satellite P200/P205 Series Ma intenance Manual • Approximately 4 hours charge time to 100% battery capacity with system switched off or suspend • Approximately 1.
1.1 Features 1 Hardware Overview Satellite P200/P205 Series Ma intenance Manual [CONFIDENTIAL] 1-3 • One Headphone jack • One IEEE 1394a port • One S-Video port • One DC-In jack • Wireless C.
1 Hardware Overview 1.1 Features 1-4 [CONFIDENTIAL] Satellite P200/P205 Series Ma intenance Manual Display • 17” (16:10) TFT screen with a reso lution of 1440 horizontal x 900 vertical pixels,.
1.2 System Unit 1 Hardware Overview Satellite P200/P205 Series Ma intenance Manual [CONFIDENTIAL] 1-5 1.2 System Unit The system unit is composed of the following m ajor components: Processor (dep.
1 Hardware Overview 1.3 2.5-inch Hard Disk Drive 1.3 2.5-inch Hard Disk Drive The internal HDD is a random access non-volatile storage device. It has a non-removable 2.5-inch magnetic disk and mini-W inchester ty pe magnetic heads. The computer supports hard drives up to 250 GB.
1.3 2.5-inch Hard Disk Drive 1 Hardware Overview Satellite P200/P205 Series Ma intenance Manual [CONFIDENTIAL] 1-7 Items 120GB 160GB 200GB 250GB Formatted capacity (GB) 111.
1 Hardware Overview 1.4 Optical Disc Devices 1-8 [CONFIDENTIAL] Satellite P200/P205 Series Ma intenance Manual 1.4 Optical Disc Devices 1.4.1 DVD-ROM & CD-RW The DVD-ROM and CD-RW drive accepts 12-cm ( 4.
1.4 Optical Disc Devices 1 Hardware Overview Satellite P200/P205 Series Ma intenance Manual [CONFIDENTIAL] 1-9 1.4.2 DVD Super Multi Double Layer The DVD Super Multi drive accepts 12-cm (4.
1 Hardware Overview 1.5 Power Supply 1-10 [CONFIDENTIAL] Satellite P200/P205 Series Ma intenance Manual 1.5 Power Supply This specification defines the performance a nd characteristic of 65W, 75W, and 90W AC adapter power supply. It supplies a constant voltage 19V output source for Satellite P200/ P205 Series Personal Computer.
1.5 Power Supply 1 Hardware Overview Satellite P200/P205 Series Ma intenance Manual [CONFIDENTIAL] 1-11 Battery charging control • The EC controls the following. – The quick charging ON/OFF – The detection of full charge Detection of the low battery • The EC detects the low battery point by the gas gauge.
1 Hardware Overview 1.6 Batteries 1-12 [CONFIDENTIAL] Satellite P200/P205 Series Ma intenance Manual 1.6 Batteries The computer has two types of battery: Main battery pack (18650 size) RTC battery The removable main battery pack is the comput er’s main power source when the AC adaptor is not attached.
1.6 Batteries 1 Hardware Overview Satellite P200/P205 Series Ma intenance Manual [CONFIDENTIAL] 1-13 1.6.1 Main Battery Battery charging is controlled by a power s upply microprocessor that is mounted on the system board.
1 Hardware Overview 1.6 Batteries 1-14 [CONFIDENTIAL] Satellite P200/P205 Series Ma intenance Manual 1.6.2 RTC battery The RTC battery provides power to keep the curr ent date, time and other setup information in memory while the computer is turned off.
Chapter 2 Troubleshooting Procedures 2.
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2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 1 Chapter 2 Contents 2.1 Troubleshooting Introduction ....................................................................................
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 2 Figures Figure 2-1 Troubleshooting flowchart (1/2) ....................................................................... 5 Figure 2-1 Troubleshooting flowchart (2/2) .
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 3 2.1 Troubleshooting Introduction Chapter 2 describes how to dete rmine if a Field Replaceab le Unit (FRU) in the computer is causing the computer to malfunction.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 4 2.2 Troubleshooting Flowchart If you know the location of the ma lfunction, turn directly to the appropriate section of this chapter.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 5 STA RT C onnect t he A C ad apte r t o the D C - IN s ock et Is the D C -IN L E D o n.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 6 A Does ty ped characters appear corre ctly? Insert the diagnostics disk into the FDD.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 7 If the diagnostics program cannot detect an erro r, the problem may be intermittent. The test program should be executed several times to isol ate the problem.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 8 Other problems that are not covered by the di agnostics program may be discovered by a user. 1. If an error is detected when using an ex ternal USB device, perform the External USB Devices Troubleshooting pr ocedures in Section 2.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 9 2.3 Power Supply Troubleshooting ST AR T Are the D C - IN and B att er y L E D s lit?.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 10 The power supply controls many functions and components. To determ ine if the power supply is functioning properly, star t with Procedure 1 and continue with the other Procedures as instructed.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 11 Table 2-2 DC-IN LED AC-IN LED Power supply status Solid on AC power exists (LED is solid Blue).
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 12 Procedure 3 Power supply connection check The power supply wiring diagram is shown below: AC adaptor Sys t e m boar d B a tte ry A C adaptor cor d AC p o we r c o r d Any of the connectors may be disconnected.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 13 Procedure 4 Diagnostic check The power supply may not charge the battery pack. Perform the following procedures: 1. Reinstall the battery pack.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 14 2.4 Display Troubleshooting P e rf orm ext ernal d i spl ay check (P ro ce du re 1 ).
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 15 This section describes how to determ ine if th e computer’s display is functioning properly. The process is outlined in Figure 2-3. Start wi th Procedure 1 and continue with the other procedures as instructed.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 16 Procedure 3 Connector and replacement check The FL inverter board, LCD module, and system board are connected to the display circuits. Any of these components may be damaged.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 17 2.5 Keyboard Troubleshooting P e rf orm ext ernal keybo ar d check (P ro ce du re 1 .
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 18 To determine if the computer’s keyboard is functioning properly, perform the following procedures. Figure 2-5 outlines the p rocess. St art with Procedure 1 and continue with the other procedures as instructed.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 19 2.6 External USB Devices Troubleshooting R epl ace sys tem board (P ro ced ure 2) EN.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 20 To determine if the computer’s external US B devices are functioning properly, perform the following procedures. Figure 2-6 outlines the proce ss.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 21 2.7 TV-Out Failure Troubleshooting P e rf orm T V connect i on check (P ro ced ure 1.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 22 To determine if the computer’s TV-out por t is functioning properly, perform the following procedures. Figure 2-7 outlines the p rocess.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 23 2.8 TouchPad Troubleshooting START END To uchP ad c onne c tio n check (Procedure 1).
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 24 To determine if the computer’s built-in T ouchPad is functioning properly, perform the following procedures. Figure 2-9 outlines the proce ss.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 25 2.9 Speaker Troubleshooting START Do al l so urces have sam e problem? END Per for m.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 26 To determine if the computer’s built-in sp eakers are function ing pr operly, perform the following procedures. Figure 2-10 outlines the p ro cess.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 27 2.10 Optical Drive Troubleshooting START Audio CD fu nctions ok? END Perform softw a.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 28 This section describes how to determ ine if the computer’s internal optic al drive is functioning properly.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 29 Procedure 5 Connection check and replacement check The optical drive connects to the system board. The drive may be disconnected, or the drive or system board may be dam aged.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 30 2.11 Modem Troubleshooting ST ART Com puter un able to detect t eleph one si gnal ? .
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 31 This section describes how to determine if the computer' s modem is functioning properly. Figure 2-12 outlines the process. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 32 2.12 Express card Troubleshooting START Do errors oc c ur du rin g express card test? Perform expr ess card socket replacement check (Pro cedure 2) Replace sy stem b oard END Express ca rd un it is not fa ulty.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 33 This section describes how to determ ine if th e Express card player is functioning properly. The process is summarized in Figure 2-13.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 34 2.13 IEEE 1394 Troubleshooting START Per for m IEEE 1394 devi ce check (Proce dure 1.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 35 To determine if the computer’s IEEE 1394 system is functioning properly, perform the following procedures. Figure 2-14 outlines the p rocess.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 36 2.14 Wireless LAN Troubleshooting START Perform diagnos tic te st (Procedure 1) Was .
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 37 The wireless LAN antenna wire, wireless LAN un it or system board may each be th e source of a wireless LAN fault. Any of these com ponents may be dam aged.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 38 2.15 Finger printer Troubleshooting Figure 2-14 Finger printer troubleshooting proce.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 39 The Finger printer board or system board may be the reason of a finger prin ter fault.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 40 2.16 Bluetooth Troubleshooting ST A R T P r e f or m di a gnos t i c t e st ( P r oc e dur e 1) W a s a B l ue t oot h pr obl em de t e ct ? Bl ue t oot h i s not f a ul t y .
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 41 The Bluetooth antenna wire, Bluetooth module or system board may be the reason of a Bluetooth fault. Any of these components may be dam aged.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 42 2.17 4 in 1 card Troubleshooting START Do err ors o ccu r during 4 IN 1 CARD t es t ? Perform 4 IN 1 card socket replacement check (Proce du re 2) Replace system board END 4 IN 1 unit is not faulty.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 43 This section describes how to determ ine if the 4 IN 1 Card player is functioning properly.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 44 2.18 1 st HDD Troubleshooting Figure 2-17 HDD troubleshooting process.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 45 The 1 st HDD or system board may be the reason of a HDD fault. Either of these two components may be damaged. To determine if the com puter’s 1 st HDD is functioning properly, perform the following procedures.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 46.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 47 2.19 2 nd HDD Troubleshooting Figure 2-18 2 nd HDD troubleshooting process.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 48 The 2 nd HDD or system board may be the reason of a HDD fault. Either of these two components may be damaged. To determine if the com puter’s 2 nd HDD is functioning properly, perform the following procedures.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 49 2.20 Camera Troubleshooting Figure 2-19 Camera troubleshooting process.
2 Troubleshooting Procedures Satellite P200 / P205 /Satellite Pro P200 Series Maint enance Manual [CONFIDENTIAL] 50 The Camera board or system board may be the reason of a Cam era fault. Either of these two components may be damaged. To determine if the com puter’s Camera is functioning properly, perform the following procedures.
3. Tests and Diagnostics Satellite P200/P205 /Satellite Pro P200 Series Maintenance Manual 3-1 Chapter 3 Tests and Diagnostics 3.
Contents 3.1 The Diagnostic Test ........................................................................................................ .3 - 3 3.2 Executing the Diagnostic Test.........................................................................
3. Tests and Diagnostics Satellite P200/P205 /Satellite Pro P200 Series Maintenance Manual 3-3 3.1 The Diagnostic Test This chapter explains how to use the Test & Diagnostic program to test the functions of the (Base on Orlando10M&10MG T&D version 1.
3. Tests and Diagnostics Satellite P200/P205 /Satellite Pro P200 Series Maintenance Manual 3.2 Executing the Diagnostic Test DOS is required to run the DIAGNOSTICS PROGRAM. To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the diagnostics diskette #1 in the floppy disk drive and turn on the computer.
3. Tests and Diagnostics The below display will show up at the beginning of T&D program If the test result passes, the following display will show up: Satellite P200/P205 /Satellite Pro P200 Serie.
3. Tests and Diagnostics If an error is detected and a test fails, the following message displays: Then press any key for next actions – the below display presented if copying test log file onto diskette is necessary. This action will be executed when “ Y ” key pressed.
3. Tests and Diagnostics And then it will check if it’s necessary to leave this program. Program will quit when “ Y ” key pressed and it will go back main menu f or next test if “ N ” key pressed.
3. Tests and Diagnostics 3.3 Display Configuration This Item will show the unit configuration. It includes: CPU type (Single/ Dual Yunah; Cache ; CPU speed ;CPU FSB) DDRAM SIZE ODD TYPE ((DVD-SuperMulti; COMBO; …) Panel ID HDD type & capacity (Vendor ID.
3 Tests and Diagnostics 3.4 Speaker Audio Test The speaker audio test allows the user to aurally confirm the speaker functions. And check both speakers if they are OK within 3 times “Beep” sound generated. NOTE : Remember to tune up the volume as “ Maximum ” before this test starts.
3. Tests and Diagnostics 3.5 Fan ON/OFF Test The fan test allows the user to test aurally whether the fan is working. And follow the below procedures for this test: The computer will let the fan be “ON” after any key pressed. Feel the wind or listen the rotating sound to check whether the fan is working or not.
3. Tests and Diagnostics 3.6 Main Battery Charge Test NOTE : The AC adaptor ( 90W, 19V ) should be connected to successfully run this test. This test shows and measures the main battery: Battery t.
3 Tests and Diagnostics 3. 7 FDD Test NOTE : Before running the FDD test, prepare a formatted work diskette (1.44 MB). Remove the diagnostics diskette and insert the work diskette into the FDD. The contents of the floppy diskette maybe erased. The Floppy Disk Test includes three subtests of the: 1.
3. Tests and Diagnostics 3. 8 ODD Test The ODD test allows a user to aurally confirm the ODD functions. NOTE : A CD disc (including data file) must be inserted into the ODD drive then must wait ODD drive initial OK (ODD LED stop flashing) before this test starts .
3 Tests and Diagnostics 3. 9 Keyboard Test The keyboard test checks the all keys function. NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test. When you execute this test, the keyboard layout is drawn on the display. W hen any key is pressed, the corresponding key on the screen changes to black as shown below.
3. Tests and Diagnostics 3.10 Mouse (Pad) Test The Mouse test allows the user to select and assign values to the following, using the Touch Pad or “ Tab ” key to move between selections: 1. Mouse Speed (on a scale from slow to fast) 2. Acceleration (Off, Low, Medium, High) 3.
3. Tests and Diagnostics Satellite P200/P205 /Satellite Pro P200 Series Maintenance Manual After checking T/Pad buttons and cursor’s function, use “Tab” key or use T/Pad cursor to click the “OK” column will end this test. It will indicate whether the subtests pass or fail after three questions.
3.12 LCD Pixels Mode Test 3. Tests and Diagnostics 3. 11 LCD Pixels Mode Test This LCD pixels mode test checks whether video display is fine. This test includes two modes of the test: 1. Text Mode - including 40*25 (16 colors) and 80*25 (2/16colors). 2.
3. Tests and Diagnostics 3.13 Magnetic Switch Test 3.12 Magnetic Switch Test The lid switch test checks the lid function of the unit. When LCD cover closed, the lid should enable to turn off the display. NOTE : Remember to tune up the volume as “ Maximum ” before this test starts.
3. Tests and Diagnostics Satellite P200/P205 /Satellite Pro P200 Series Maintenance Manual 3-19 3.13 LAN Test The LAN test checks the LAN full-duplex environment. NOTE: LAN loopback needs to plug in before test begins. And LAN information will show on the test screen: IO Base – Port: A000H IRQ – BH, it’s “IRQ 10”.
3. Tests and Diagnostics The screen should display as below, indicating whether the subtests pass or fail when finished. Satellite P200/P205 /Satellite Pro P200 Series Maintenance Manual.
3. Tests and Diagnostics If an error is detected and a test fails, the following message displays: Satellite P200/P205 /Satellite Pro P200 Series Maintenance Manual 3-21.
3. Tests and Diagnostics 3.14 RTC Test Checks the computer’s RTC (Real Time Clock) and calendar functions by com paring the DOS and CMOS values. The test runs automatically. The screen should display as below, indicating whether the test is passed or failed when finished.
3. Tests and Diagnostics 3.15 Read 1394 GUID This test will check if the computer’s EEPROM 1394GUID code is correct. NOTE: Must open the RAM Door to see RAM connector GUID bar code before test item begins.
3. Tests and Diagnostics 3.18 Read 1394 GUID 3.16 Speaker EQ Type Check&Re-Write This test will check if the computer’s EEPROM EQ type is correct. The EQ Type test includes two subtests of the: 1. Read EQ Type from EEPROM 2. Re-Write EQ Type to EEPROM NOTE : To execute this test, you must select speaker type (Harman or No brand).
3. Tests and Diagnostics 3.17 Button Test The control button test allows the user to manually test each of the five CD control buttons. Key ”WWW” ne ed t o p re ss fi rs t. One w ill hear one “bi” sound when press”WWW ” or “Audio” Sound and continuously “bi” sound for another key test.
3. Tests and Diagnostics 3.18 Fingerprint DOS Test This test will check if the computer’s Fingerprint function is OK. NOTE: Execution of this test destroys fingerprint data The subtests run step by step: (As below) Step1. Need you swipe your finger to enroll Step2.
3. Tests and Diagnostics Step5. Need you swipe your finger then test program will verify it. Step6. Verify pass, Step7. Need you select your test result to show “PASS” or “Fail”.
3. Tests and Diagnostics 3 . 19 Clear Fingerprint Registered NOTE: Execution of this test destroys fingerprint data Working Instruction: Run command - " HWTEST 0 29 3 1 -C " to clear all information in TBX module The subtests run step by step: (As below) Step1: Step2: Display Notice for clear registered.
3. Tests and Diagnostics Step4: Must to reboot system to make the setting effective. Step5: If you choice “Y”, the system will reboot. If you choice “N”, the system will show Notice again (see be photo). You can press any key to go back test MEMU list.
3. Tests and Diagnostics 3.20 1 st HDD Test The HDD test allows the user to verify the 1 st HDD ok or not. For data security concern, it is necessary to input password - “ hard disk ” before HDD test starts.
3. Tests and Diagnostics If input password is wrong, the screen would display as below: The screen will display as below picture to show the subtest is passed or failed when finished: If it is show th.
3. Tests and Diagnostics If the picture shows as below, it means he HDD function is NG Satellite P200/P205 /Satellite Pro P200 Series Maintenance Manual.
3. Tests and Diagnostics 3.21 2 nd HDD Test The HDD test allows the user to verify the 2 nd HDD ok or not. For data security concern, it is necessary to input password - “ hard disk ” before HDD test starts.
3. Tests and Diagnostics If input password is wrong, the screen would display as below: The screen will display as below picture to show the subtest is passed or failed when finished: If it is show th.
3. Tests and Diagnostics If the picture shows as below, it means he HDD function is NG Satellite P200/P205 /Satellite Pro P200 Series Maintenance Manual 3-35.
3. Tests and Diagnostics 3.22 Front Edge Logo Because this Model have Front Edge Logo, must se t the Front Edge Logo if the unit has this logo, if you select this item, The figure below will be displayed: Please check the units whether have the Front Edge Logo: If have the logo, please key 1 to set the Front Edge Logo.
[CONFIDENTIAL] 4 Chapter 4 Replacement Procedures.
4 Replacement Procedures 4-ii [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual.
4 Replacement Procedures Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] 4-iii Chapter 4 Contents 4.1 General ....................................................................................................................... 4-1 4.
4 Replacement Procedures 4-iv [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Figures Figure 4-1 Unlocking the battery lock ............................................................................. 4-7 Figure 4-2 Unlocking the battery lock .
4 Replacement Procedures Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] 4-v Figure 4-32 Removing the rear screws ............................................................................ 4-31 Figure 4-33 Removing the front screws ..
4 Replacement Procedures 4-vi [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Figure 4-64 Removing the system board screws ............................................................. 4-55 Figure 4-65 Removing the DC power cable ......
4.1 General 4 Replacement Procedures Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] 4-1 4.1 General This chapter explains how to disassemble th e computer and replace Field Replaceable Units (FRUs). It may not be necessary to rem ove a ll the FRUs in order to replace one.
4 Replacement Procedures 4.1 General 4-2 [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual The example below shows FRUs to be removed before the CPU can be removed. The CPU is located on the system board. The system board itself is located under the top cover.
4.1 General 4 Replacement Procedures Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] 4-3 Safety Precautions Before you begin disassembly, read the followi ng safety precautions and observe them carefully as you work.
4 Replacement Procedures 4.1 General 4-4 [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Before You Begin Look over the procedures in this section before you begin disassembling the computer. Familiarize yourself with the disassembly and reassembly steps.
4.1 General 4 Replacement Procedures Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] 4-5 Disassembly Procedures The computer has two basic types of cable connectors: Pressure Plate .
4 Replacement Procedures 4.1 General 4-6 [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Tools and Equipment The use of Electrostatic Discha rge (ESD) equipment is very important for your safety and the safety of those around you.
4.2 Battery 4 Replacement Procedures 4.2 Battery Removing the Battery Pack To remove the battery pack from th e battery bay, follow these steps: 1. Turn the computer upside down. 2. Unlock the battery compartment lock. Figure 4-1 Unlocking the battery lock 3.
4 Replacement Procedures 4.2 Battery 4-8 [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Installing the Battery Pack To install the battery pack in th e battery bay, follow the steps below and refer to the figures in the preceding section.
4.3 PC Card 4 Replacement Procedures 4.3 PC Card Removing a PC Card To remove a PC Card, follow the steps below: 1. Click the Safely Remove Hardware icon on the Task Bar. 2. Click the PC Card you want to remove. 3. Push the PC card’s eject button. The button pops out when you release it.
4 Replacement Procedures 4.3 PC Card Installing the PC Card To insert a PC card, follow the steps below: 1. Make sure the eject button does not stick out. Push it back into place if required. 2. Insert the PC card in the slot and gen tly press to ensure a firm connection.
4.4 Memory Card 4 Replacement Procedures 4.4 Memory Card Removing a Memory Card To remove a memory card, follow the steps below: 1. Press the memory card gently into the socket un til it pops out. Figure 4-5 Pressing the memory card 2. Grasp the memory card and remove it.
4 Replacement Procedures 4.4 Memory Card Inserting the Memory Card To insert the memory card, f ollow the steps below: 1. Insert the memory card in the slot and ge ntly press to ensure a firm connection.
4.5 HDD 4 Replacement Procedures 4.5 HDD CAUTION : When handling the HDD, do not press the top surface. Hold the disk by the sides to prevent damage and loss of data. Figure 4-8 HDD Removing the Main HDD The Dual HDD feature makes it easy to handl e demanding applications while running background applications such as system backup and virus scans.
4 Replacement Procedures 4.5 HDD 3. Pull up and lift the HDD door to remove it. Figure 4-10 Removing the main HDD door 4. Pull out the black Mylar tab to remove the HDD unit.
4.5 HDD 4 Replacement Procedures 5. Pull the HDD outwards and remove the four silver M3x3 screws that secure the HDD case and brackets to the HDD. Figure 4-12 Removing the HDD screws from brackets 6.
4 Replacement Procedures 4.5 HDD Removing the Secondary HDD Follow the steps below to remove the second HDD module: 1. Turn the computer upside down. 2. Release the two black M2.5x4 screws to release the secondary HDD door. Secondary HDD Figure 4-13 Releasing the secondary HDD door screw 3.
4.5 HDD 4 Replacement Procedures 4. Pull out the black Mylar tab to remove the HDD unit. Figure 4-15 Removing the secondary HDD 5. Pull the HDD outwards and remove the four silver M3x3 screws that secure the HDD case and brackets to the HDD. 6. Remove the HDD from the HDD case.
4 Replacement Procedures 4.6 Expansion Memory 4.6 Expansion Memory Removing the Expansion Memory Module To remove the memory module, make sure the com puter is in boot mode. Remove the battery pack, cables and any optional devices before you start and then follow these steps: 1.
4.6 Expansion Memory 4 Replacement Procedures 3. Push the latches to release the memory module. A spring will force one end of the module up. Figure 4-18 Releasing the expansion memory module 4. Grasp the module and pull it out. Figure 4-19 Removing the expansion memory module 5.
4 Replacement Procedures 4.6 Expansion Memory 4-20 [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Installing the Expansion Memory CAUTION : Do not touch the connectors on the expansion memory module or on the computer. Debris on the connectors may cause memory access problems.
4.7 Modem 4 Replacement Procedures 4.7 Modem Removing the Modem Remove the battery and any optional devices be fore removing the m odem as described in the following instructions : 1. Remove the secondary HDD door. 2. Remove the two black M2.5x3 screws securing the modem to the chassis.
4 Replacement Procedures 4.7 Modem 4. Carefully lift the unit from its connector. Figure 4-22 Removing the modem module Installing the Modem To install a modem, follow the steps below and refer to the figures in the preceding section. 1. Connect the modem connect or on the system board to the modem module.
4.8 Optical Drive Module 4 Replacement Procedures 4.8 Optical Drive Module Removing the Optical Drive Module To remove the optical drive module, you need to remove the secondary H DD cover first as described in the previous sec tion. Follow the steps below: 1.
4 Replacement Procedures 4.8 Optical Drive Module 4-24 [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Installing the Opti cal Drive Module To install a device in the optical drive modul e bay, follow the steps below and refer to the figure in the preceding section.
4.9 Optical Drive 4 Replacement Procedures 4.9 Optical Drive This computer may be fitted with a: DVD-ROM device CD-RW/DVD-ROM combo device DVD Super Multi device Disassembling the Optical Drive To disassemble the optical drive, first rem ove the drive from its module bay as described in the previous section.
4 Replacement Procedures 4.9 Optical Drive 4-26 [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Reassembling the Optical Drive NOTE : The small arrow shown on the metal bracket indicates the top side of the optical bracket. Keep this in mind when removing or installing the dr ive.
4.10 Keyboard 4 Replacement Procedures 4.10 Keyboard Removing the Keyboard Follow the steps below to remove the keyboard: 1. Open the display panel. 2. Insert a thin tool into th e gap between the keyboard cove r and keyboard to lever the keyboard cover up.
4 Replacement Procedures 4.10 Keyboard 4. Remove four black M2x4 screws securing the keyboard. Figure 4-28 Removing the keyboard screws 5. Slide the keyboard forward to lift it out , revealing the keyboard cable underneath. Disconnect the keyboard cable and remove the keyboard.
4.10 Keyboard 4 Replacement Procedures Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] 4-29 Installing the Keyboard To install the keyboard, follow the steps below and refer to the figures in the preceding section. 1. Connect the keyboard cabl e to the system board.
4 Replacement Procedures 4.11 Display Assembly 4.11 Display Assembly Removing the Display Assembly To remove the display assembly, first remove the battery, keyboard, and any optional devices.
4.11 Display Assembly 4 Replacement Procedures 2. Remove the strip cover from the computer chassis. Figure 4-31 Removing the strip cover 3. Remove two M2.
4 Replacement Procedures 4.11 Display Assembly 4. Remove two M2.5x8 screws securing the LCD assembly to the top cover. Figure 4-33 Removing the front screws 5.
4.11 Display Assembly 4 Replacement Procedures Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] 4-33 Installing the Display Assembly To install the display assemb ly, follow the st eps below and refer to the figures in the preceding section.
4 Replacement Procedures 4.12 Function Button Board 4.12 Function Button Board Removing the Function Button Board The function button board is located on the back side of the strip cover. First remove the button panel from the top chassi s as described in the previous section.
4.12 Function Button Board 4 Replacement Procedures Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] 4-35 Installing the Function Button Board To install the function button board, follow the steps below and refer to the figures in the preceding section.
4 Replacement Procedures 4.13 Wireless LAN Unit 4.13 Wireless LAN Unit Removing the Wireless LAN Unit To remove wireless LAN unit, first remove the keyboard and the wireless LAN antennas as described in the previous secti on. Then follow the steps below: 1.
4.13 Wireless LAN Unit 4 Replacement Procedures Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] 4-37 Installing the Wireless LAN Unit To install the wireless LAN unit, f ollow the steps below and refer to the figures in the preceding section.
4 Replacement Procedures 4.14 Bluetooth 4.14 Bluetooth Removing the Bluetooth module To remove the Bluetooth module, first remove the keyboard and the strip cover as described in the preceding section and th en follow the steps below: 1. Disconnect the Bluetooth cable from the Bluetooth module.
4.15 Top Cover 4 Replacement Procedures 4.15 Top Cover Removing the Cover To remove the top cover, first remove the battery pack, HDD, expa nsion memory module, ODD, modem, wireless LAN unit, keyboard, strip cover, and display assembly, as described in the preceding sections.
4 Replacement Procedures 4.15 Top Cover Figure 4-43 Removing the cables 3. Remove the following screws securing the top cover. • M2.5x8: four screws • M2.5x6: two screws • M2.5x20: one screw Figure 4-44 Removing the top cover (front panel screws) 4.
4.15 Top Cover 4 Replacement Procedures Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] 4-41 Installing the Top Cover To install the top cover, follow the steps belo w and refer to the figures in the preceding section.
4 Replacement Procedures 4.16 Touch Pad 4.16 Touch Pad Removing the Touch Pad To remove the Touch Pad, first remove the battery pack, keyboard, and top cover, and then follow the steps below: 1. Remove five M2.5x3 screws securing the Touch Pad bracket to the rear side of the top cover.
4.16 Touch Pad 4 Replacement Procedures 3. Remove the Touch Pad with the bracket and by lifting it gently. Figure 4-48 Removing the Touch Pad Installing the Touch Pad To install the Touch Pad, follow the steps belo w and refer to the figures in the preceding section: 1.
4 Replacement Procedures 4.17 Fingerprint Module 4.17 Fingerprint Module Removing the Fingerprint Module To remove the Fingerprint Module, first rem ove the battery pack, keyboard, and top cover, and then follow the steps below: 1. Remove four M2.5x3 screws securing the Fingerp rint Module Bracket to the rear side of the top cover.
4.17 Fingerprint Module 4 Replacement Procedures 3. Remove the Fingerprint m odule by lifting it gently. Figure 4-51 Removing the fingerprint module Installing the Fingerprint Module To install the Fingerprint Module, follow the steps below and refer to the figures in the preceding section: 1.
4 Replacement Procedures 4.18 Speakers 4.18 Speakers Removing the Speakers Remove the battery pack, cables and any opti onal devices before you start. In addition, remove the keyboard and the top cove r and then follow these steps: 1. Remove the two M2.
4.18 Speakers 4 Replacement Procedures Satellite P200 / P205 Series Maintenance Manual [CONFIDENTIAL] 4-47 Installing the Speakers To install the speakers, follow the steps below a nd refer to the figures in the preceding section. 1. Turn the top cover upside down and place the sp eakers in position on top.
4 Replacement Procedures 4.19 Subwoofer Unit and USB Board 4.19 Subwoofer Unit and USB Board Removing the Subwoofer Unit and USB Board To remove the subwoofer unit and USB board, first remove the battery pack, keyboard, and top cover, and then follow the steps below: 1.
4.19 Subwoofer Unit and USB Board 4 Replacement Procedures 3. Remove the subwoofer unit. Figure 4-56 Removing the subwoofer unit 4. Remove the M2.5x4 screw securing the USB board to the chassis. Figure 4-57 Removing the USB board screw 5. Remove the USB board.
4 Replacement Procedures 4.19 Subwoofer Unit and USB Board 4-50 [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Installing the Subwoofer Unit and USB Board To install the subwoofer unit and USB board, follow the steps below and refer to the figures in the preceding section: 1.
4.20 System Fan 4 Replacement Procedures 4.20 System Fan Removing the System Fan To remove the system fan, first remove the battery pack, keyboard, and top cover, and then follow the steps below: 1. Remove the three M2.5x4 screws securing the system fan to the chassis.
4 Replacement Procedures 4.20 System Fan 4-52 [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Installing the System Fan To install the system fan, f ollow the steps be low and refer to the figures in the preceding section. 1. Seat the system fan in the chassis.
4.21 VGA PCB 4 Replacement Procedures 4.21 VGA PCB Removing the VGA PCB To remove the VGA PCB, first remove the batt ery pack, keyboard, display assembly, and top cover, then follow the steps below: 1. Disconnect the VGA PCB wire cable from the system board.
4 Replacement Procedures 4.21 VGA PCB 3. Gently pulling it out away from the VGA port and lift it out from the chassis. Figure 4-63 Removing the VGA PCB Installing the VGA PCB To install the VGA PCB, follow the steps below and refer to the figures in the preceding section.
4.22 System Board 4 Replacement Procedures 4.22 System Board Removing the System Board To remove the system board, first remove th e battery pack, keyboard, display assem bly, top cover, and VGA PCB, then follow the steps below: 1. Remove the two M2x4 screws securing the system board.
4 Replacement Procedures 4.22 System Board 3. Remove the system board after making sure that all connectors are rem oved from their respective sockets. Figure 4-66 Removing the system board Installing the System Board To install the system board, follow the steps below and refer to the figures in the preceding section.
4.23 VGA Board 4 Replacement Procedures 4.23 VGA Board Removing the VGA Board To remove the VGA board, you have to first rem ove the battery pack, keyboard, top cover, and system board. Then follow the steps below: 1. Turn the system board over and remove the three M2.
4 Replacement Procedures 4.23 VGA Board 3. Remove the heat sink from the VGA board by removing the four screws. Follow the order indicated by the numbers on the heat sink in reverse to remove the screws.
4.24 Fan and CPU 4 Replacement Procedures 4.24 Fan and CPU Removing the Fan and CPU To remove the fan, heat sink, and CPU, you must first remove the display assembly, keyboard, top cover and system board, and then follow the steps below: 1. Turn the system board upside down.
4 Replacement Procedures 4.24 Fan and CPU 3. Turn over and remove the fan connector and two M2.5x3 screws from the system board. Figure 4-72 Removing the fan connector and screws 4.
4.24 Fan and CPU 4 Replacement Procedures 5. Turn the cam on the CPU socket with a flat-b lade screwdriver so that the notch on the cam is aligned with the open side of the CPU socket to unlock the CPU. Figure 4-74 Turning the CPU cam 6. Gently lift out the CPU.
4 Replacement Procedures 4.24 Fan and CPU 4-62 [CONFIDENTIAL] Satellite P200 / P205 Series Maintenance Manual Installing the Fan and CPU To install the fan and CPU, follow the steps below and refer to the figures in the preceding section. CAUTION: If you remove the heat sink, use the CP U grease tool to remove the grease on the CPU and heat sink.
4.25 Display Mask 4 Replacement Procedures 4.25 Display Mask Removing the Display Mask To remove the display mask, first remove the display assembly as described earlier, then follow the steps below: 1. Remove two M2.5x6 silver screws on the upper display mask and two M2.
4 Replacement Procedures 4.25 Display Mask 2. Carefully insert your fingers between the disp lay mask and the LCD panel, and pry open the snaps. Start with the four snaps at the top of the display mask. Continue unsnapping the display mask along the two sides and the bottom edge to remove the display m ask.
4.26 FL Inverter Board 4 Replacement Procedures 4.26 FL Inverter Board Removing the FL Inverter Board To remove the FL inverter board, first remove the battery pack, the display assembly, display mask, and LCD module, then follow the steps below: 1. Remove the black M2x4 screw securing the FL invert board to the top chassis.
4 Replacement Procedures 4.26 FL Inverter Board 3. Lift out the FL invert board. Figure 4-80 Removing the FL inverter board Installing the FL Inverter Board To install the FL inverter board, follow th e steps below and refer to the figure in the preceding section.
4.27 LCD Module 4 Replacement Procedures 4.27 LCD Module Removing the LCD Module To remove the LCD module, first remove the display assembly and display m ask, and FL inverter board connectors. Then follow the steps below: 1. Unhook all cables from the fasteners ar ound the edge of the top chassis.
4 Replacement Procedures 4.27 LCD Module 3. Lift the LCD module from the top chassis. Figure 4-82 Removing the LCD Module 4. Remove eight M2x3 screws securing the LCD module bracket to the LCD module. Figure 4-83 Removing the bracket screws NOTE : If the LCD module malfunctions, remove the LCD cable and LCD bracket.
4.27 LCD Module 4 Replacement Procedures 5. Turn over the LCD screen and remove the tape securing th e LVDS cable. Detach the LVDS cable. Figure 4-84 Removing the LVDS cable Installing the LCD Module To install the LCD module, follow the steps be low and refer to the figures in the preceding section.
4 Replacement Procedures 4.28 Camera and Microphone 4.28 Camera and Microphone Removing the Camera and Microphone To remove the camera and microphone, first rem ove the display assembly and display mask, then follow the steps below: 1. Remove the CMOS cable from the cam era module.
4.28 Camera and Microphone 4 Replacement Procedures 3. Use a flat screwdriver to lever the microphone module from its socket and gently lift out. Figure 4-87 Removing the microphone Installing the Camera and Microphone To install the camera and microphone, follow the steps below and refer to the figure in the preceding section.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Toshiba P205 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Toshiba P205 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Toshiba P205, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Toshiba P205 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Toshiba P205, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Toshiba P205.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Toshiba P205. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Toshiba P205 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.