Manuel d'utilisation / d'entretien du produit EXES-6000 CP-64 du fabricant Toa
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EXES- 6000 CP-64 INTERCOM SYSTEM CP-64 Functions a n d Operating Instructions T O A ELECTRIC C O . , LTD. KO BE , JAPAN 133-06-081-8.
Introduction to the "Functions and Operating lnstructions" for stations for EXES-6000 .......... 3 Chapter 1. Basic Functions, Their Operating Procedures and Al l Functions 1. Stations ............................... 4 2. Speech Functions ..
Chapter 3. Functions an d Operating Procedures of Tie-Line System for a Max imu m of 76 8 Stations 1 . Par t Names and Functions of the Stati on Keyboard . . . 6 0 2. Tie-Line Connections of Exchanges ............. 6 1 3. Function Description ........
Thi s handbook explains the functions and operating procedures of stations fo r TO A' s EXES-6000 Intercom System using central processing unit CP-64 ( f o r single exchange or tie-line system) and exchanges EX-630.
Chapter 1 Basic f u n c t i o n s , their operating procedures a n d all functions.
1. TL-600M 2. TL-600S 3. HF-660M 4 . AK-024 5. HF-600M 6. HF-600S 7. HF-610M 8. HF-610S Desk/Wall-Mounted H andset Master Station Desk/Wall-Mounted H andset S ub- station Des k / Wall-Mounted Hands-Fr.
Either " PV " Type ( the system with Privacy function) o r "NP" Type (Without Privacy function) m o d e should b e selected in th e total intercom system.
1) Handset Master Station Model TL-600M N P Type Handset In-use l amp Speaker volume switch Dial k ey s key < Making a call > 1 . P i c k u p th e handset a nd touch d i a l the s t at io n number of the party y ou wi sh t o t al k t o after he a ring dial tone.
3 ) Hands-free Master Station Model HF-620M/630M/631M/650M P V Type Speaker volume switch Microphone Speaker In-use lamp Privacy switch Dial k ey s key HF-620M HF-630M HF-631M HF-650M < Responding to a c al l > [I n the cas e that the Privacy switch is i n the OF F position.
3) Hands-free Master St ati on Model HF-620M/630M/631M/650M N P Type Speaker volume swit ch Microphone Speaker In-use lamp Privacy sw itch Dial k e y s key HF-620M HF-630M HF-631M HF-650M < Making a call > 1 .
4) Hands-free Substation Model (HF-620S/630S/631S/640S) PV T y pe Speaker v o l u m e sw i tc h Microphone Speaker In-use lam p Privacy switch Dial k e ys key HF-620S HF-630S HF-631S HF-640S < Making a call > 1 .
4 ) Hands-free Substation Model (HF-620S/630S/631S/640S) N P Type Speaker volume switch Microphone Speaker In-use lamp Privacy swit ch D ia l keys key HF-620S HF-630S HF-631S HF-640S < Making a call > 1 .
5) Hands-free / Handset Master S tation Model HF-600M/610M/660M ( W i t h Auto-Dialer) PV Ty p e Handset Speaker v ol ume sw itch Microphone Lo ud speaker Speaker In-use lamp Privacy switch Dial k e y s key HF-600M HF-610M HF-660M < Making a ca ll > 1 .
5) Hands-free / Handset Master Station Model HF-600M/610M/660M (W i th A ut o -D i aler) NP T y p e Handset Speaker v ol um e switch Microphone Loud speaker Speaker In-use lamp Privacy switch Dial ke ys key HF-600M HF-610M HF-660M < Making a ca l l > < Responding to a ca ll > 1 .
6) Hands-free / Handset Substation Model H F- 600S/610 PV Type Handset Speaker volume switch Microphone Loud speaker Speaker In-use la mp Privacy switch Dial ke y s key HF-600S HF-610S < Making a call > 1 .
6) Hands-free / Handset substation Model HF-600S/610S N P Type Handset Speaker volume switch Microphone Loud speaker Speaker In-use lamp Privacy switch D i al keys key HF-600S HF-610S < Making a call > 1 .
7) Hands-free / Handset Master Station wi th Auto-Dialer Model HF - 660 PV T y pe N P Type Handset Registration mo de switch Privacy/In-use la mp Privacy switch key Lo ud speaker Auto-Dialer keys Pa ge selector sw it ch Entry key Dial keys Hands-free microphone < Making a call > 1 .
Functions: EXES-6000 CP-64 No. Classification Automatic Line Release Camp-On-Busy Mic-Off Single Digit Dialing Automatic Access t o Paging Master/Sub Relationship Priv acy • Camp-On-Privacy/Continuo.
Functions: EXES-6000 CP-64 Notes. 1 . XX/YY i n d i c a t e s t o s e l e c t e i t h e r XX ( Function) o r Y Y (Function). 2. N o t a ll circles ( ) in The Switch Selection table correspond to the DIP switches of the CP unit.
Chapter 2 Functions a n d operating procedures o f single exchange system fo r a maximum of 2 5 6 stations.
Vol ume switch Adju sts the volume of the station speaker. In-use La mp Lights up w hen the station is on li ne wit h another station. Pocket Pager response Conference Mic off Pocket Pager c a l l Per.
Besides f i x e d standard fu n ctions, ther e are selectable standard functions an d optional functions. Selectable standard f unc ti ons ca n b e selected by chang- in g ov er The CP U nit switches and by establishing station N o. 2 0 0 programming.
3. O pt i on a l Functions 27) Station Paging and R esponse ( P I - 6 2 U n it i s required) Paging is available through the built-in station speakers.
Classification Call Function Press-to-talk Remote response Remote response registration Continuous calling tone response Privacy Secretary tr ansfer Single digit re g istration Single di git dialing P.
Classification Paging Function All-call plus9-zone paging All-c all pl us 31-zone paging Combination paging Al I -call r esponse Zone paging response Paging transfer Display and Control Data Transmitt.
Automatic L i n e Release When, in dialing, all o f the numbers a re not dialed within 5 seconds, the station is automatically disconnected f r om th e speech pa th a nd d i al in g cannot be completed. In this ins tanc e, the dialing process w ill have t o be repeated from th e beginning.
Camp-On P ri vacy PV Type When th e party you are calling ha s his station on Privacy mode, by simply waiting you will automatically "Camp- On" the li ne .
Press-To-Talk Control Touch d i a l i n g th e specific station num ber. On e w ay conversation is ac tiv ate d w h i l e th e Press-To-Talk ba r i s continuously depressed, same as the Press-To-Talk (selected simplex) function, an d a relay is activated wit h continuous m ake-contact.
Single Digit Dialing Single digit registration Register in advance as f o l lows: Confirmation ton e Station number Confirmation tone Personal number Confirmation tone Paging z on e Confirmation tone .
Master S u b Relationship Master/Substation associations are se t up by using station #2 00 as the programming station. Once these relationships have been e s t ab lished, substations can then co ntac.
Personal Number C a ll A pe rsona l numbe r ma y b e registered at an y master station wh ic h the person t o whom t he number is assigned expects to b e. A party wishing t o receive personal number calls at a specific station ma y register his number at th at station by touch dialing Personal Number.
Continuous Calling Tone When a specified station receives a ca l l , the c a lling ton e continues until is depressed by th i s pa rty. 1 . When calls cannot be answered immediately or when it is difficult to he ar a normal calling tone due to hig h back- ground noise, the station shou ld be provided w it h t he continuous calling tone function.
Re mot e Response This feature is available only among stations programmed fo r thi s purpose. W he n a station at which no one is present i s called by means o f a continuous calling tone, remote response to t ha t c a l l can be made by pressing th e ke y from any ot he r station programmed for th is function.
C a l l Transfer C al l Transfer f rom C alled Statio n Call During th e conversation, first dial (th e Station Number o f the person t h e ca ll is t o be trans- ferred to). The original ca ll is then hel d and t h e holding to ne is trans- mitted to the other party, while the third party is cal led and asked whether he w il l accept th e call.
Paging during Normal Calls A paging c al l can be ma de by a c al le d party o f an existing cal l t o a third party, the third party's res pon se accepted while th e origin al call i s o n h old, a nd the orig inal cal l resumed wh en the response c a l l has ended.
Secretary Transfer Th is function is only available when a specified station is programmed f o r thi s purpose wi t h use o f Station #200 in th e programming mode. Automatic transfer of incoming calls by an executive to hi s secretary is accomplished b y placing th e Privacy Switch on his station i n t he ON position.
Secretary Transfer a n d C a l l Transf er P V Type Adoption of the selective function "Tr ansfer" all ow s rerout- in g of the call transferred to th e secretary ba ck to the executive's station. Executive's station number th e privacy tone sounds continuously at bo th en ds of the line , w h i l e the cal l i s held .
Secretary Transfer e n d C e l l Transfer Adoption of the selective function "Transfer" allows rer ou t- i ng of the cal l transferred to the secretary ba ck to the executive's station.
C a l l Forwarding Wh en you wi ll b e away from you r station and wish all incoming calls to b e rerouted to a different destination you ar e going to move to, you c an do s o b y registering that station number before yo u le av e.
Priority When the party called i s on the li ne, a s indicated by t he bu sy tone, dial ing transmits a priority tone to the called party. The same tone is audible at the calling station.
Highest Executive Priority Th is function is available onl y for th ose s ta t io ns specifically programmed f o r th is function, with programming station N o. 20 0 . W hen the station called is busy, as indicated by the bu sy or privacy tone, dialing sends a priority t one.
Conference A "Hands-Free" conference call can be made w it h u p t o 4 persons. For a conference under t h i s f unct ion the ot he r participants may be called ei th er t hro ugh their station nu m- ber, personal number or by Si ngl e Digit Dialing.
Paging A va r i et y o f paging modes al l ow s paging over a w id e ar ea f r o m a n y m a st e r s t a t i o n . T he paged p a r t y ma y respond from th e nearest master station.
Other Paging Modes 1 . Combination paging Combination paging is used whe n several zones mu st be paged s i m ul t aneously through E xternal PA or Station paging. A special paging a rea ca n be created wherever the paging ranges overlap by combining several zones.
How t o select the paging a r e a an d m a k e t h e paging call. Paging fu n ctions ma y include both external PA an d sta - tions, depending on t he z o n e being used. Th e paging a rea is limited to individual zone, Combination pagi ng and All-call paging depending on th e c a l l range.
All-Call Paging a n d Individual Z o n e Paging Paging c al l Ex t e r na l PA paging t o a s p e cific zone is possible fr om an y ma st er station by pr ess in g ('0' or '0 0" = all-call) 1~9(1~8*) (00~31) an d th e desired zone numb er ('0' = all-call).
Combination Paging Several zones c an be called sim ultaneously u sing e x t e r na l PA paging and s ta ti o n paging. T h i s is co m bination paging and is initiated b y pressing 90 ~ 9 9 Paging wi ll be broadcast to predetermined zones.
< Example 4 > To operate combination paging. No. 20 0 registration indi- cating the individual zones to be included in t he co mb in a- ti o n zo ne mus t be made. For further details, refer to Installation Hand Book f or EXES-6000 CP unit. Programming fo r Example 1 .
Emergency All-Call Paging Handset substation TL-600S sh ould normally b e used fo r the emergency all-call station, No. 2 4 7 . < Emergency all-call paging is m a d e > To broadcast emergency all-call paging, pick up a handset. Th e hi gh es t priority all-call paging can be broadcasted to a ll zones without pre-announcement of paging.
Paging P r i o r i t y When usi ng the standard pa ging f unctions, paging is no t heard whil e other calls are in progress. < Example 1 > * : Conversation ma de at a station with its Privacy switch i n ON i s no t resumed o nce interrupted. (The EXES-6000 System permits the station in Privacy mad e t o make or receive a call.
Personal Number Paging If you wish to receive personal number paging calls, y ou may register yo ur personal number at any station assigned in you r desired paging zone by dialing confirmation ton e is hea rd.
Selectable First Station Number Th e first station number f o r system may be selected from any of the follo wing n um ber s (Hardwired station number): Th e system wit h Personal Numbers can't us e No . 100 ~ 199. Note. Station No . 2 0 0 prog ramm ing i s required when any other numbering schedules than standard (No.
Group Blocking Note. 1 . When th e paging ca l l is made , the group of stations to which the response is mad e is r es tricted b y Function B . Function B permits th e normal station call in the direction of the a rrows. Its paging response can be ma de in the opposite direction of the arrows.
Programmable Restricted Access for Stations Stations which can u se the 6 groups o f following functions mu st b e programmed, so as to restrict access to those fu n c- tions b y tho se stations no t pr ogr ammed. 1. Al l - c a l l paging 2. Conference St a ti o n number 3.
Selectable C alling Tone T h e duration of the calling tone can be set f o r eit her 0.2 second (single n ot e tone) or 0 . 3 second (warble tone). I t i s also possible to h av e th e station without any c a lling tone. Note. 1 . Th e dur ati on of th e continuous ca lling t one is im- possible t o change.
In/Out Annunciation The in/out annunciation indicators can b e turned on or off f ro m any ma s te r station by using th e personal numbe r registering procedure. 1000~1999 ( pe r sonal number) from an y s ta tion, the call is put through to the station registered wi th the personal number.
Destination Annunciation Indication When a personal number is registered at the station of the destination a per so n ha s mo ved to, the corresponding lamp o n the des ti na ti on i n d i c at i o n panel c omes on, i n d i c a t i n g where h e is. When a personal number registration is m a d e at any station ( No .
Calling Party Indication (Lamp Type) A one station/one la mp type calling party indication panel ca n b e provided fo r certain specified stations (eight stations or eight gr oups of s t a ti o ns ) T.
< Calling party s elect ion > 1 . When there are more than 2 incoming calls t o a b u s y sta tion , th e calling pa rties' lamps o n the indication panel come on. The called party may s elec t t he calling pa rty h e wis hes to re s pond to by touch dialing plus (desired calling party's number).
Pocket Pager The system can be connected w it h usual type P ocket pag er using the interface w ith Make/break relay output. 1 . Dial (00 ~ 9 9, Pager No.
General Purpose Control Station ma y b e restricted from access t o this function. This function can control oth er equipments by e m ploying th e D at a Transmitting a nd Receiving U ni ts .
Simplified Paging If a n external speaker is connected instead of a station, simplified paging ca n be made without the PA am plifier if the caller d ia ls that station numb er and makes a paging call.
Chapter 3 Functions a n d operating procedures of tie-line system fo r a maximum of 7 6 8 stations.
Pa rt names and functions o f the station keyboard Volume switch Adjusts th e volume o f the station speaker. Pocket Pager response Conference Pocket Pager call Personal number cancellation Call Back .
Tie-line Connections of Exchanges 1 . Purpose of tie-line connection When the EXES-6000 system us es th e Central Processing Unit Model CP -64, n ot only t he u s e of a s ing le exchange (up to 25 6 stations) bu t also the tie-line connections of 2 exchanges ( up to 51 2 stations) or 3 exchanges (up to stations) are possible.
3 . Numbering schedule fo r stations an d paging zones Type of exchange Single Exchange (EX-1) Exchange " A" (EX-2A/3A) Exchange "B " (EX - 2B /3 B) Exchange "C" (EX-3C) Numbering f or stations Standard 200 ~ 455 470 ~ 725 740 ~ 995 Without personal number 1 0 0 ~ 355*1 400 ~ 65 5 * 1 700 ~ 95.
Function description Be sid es f ix ed standard functions, there a re selectable standard functions a nd optional functions. Selectable standard functions ca n b e selected by chang- in g ov er The CP U ni t switches and b y establishing station N o .
2 1 ) Group Hunting Wh en the first called party in a group is busy, the cal l is automatically transferred to th e next sta tio ns. 22) Secretary Tr ansfer Calls to an "Executive" ma y b e automatically trans- ferred t o a "Secretary".
Restrictions Resulting from T i e-line Connection Tie-line 1 . Paging 1 ) Paging i s possible u p to a maximum number of 15 zone p e r exchange. 2) It is possible to mak e paging to a l l z on es (30 zones fo r 2 exchanges and 45 zones f o r 3 exchanges) by m ea n s of All-call paging.
EXES-6000, CP-64 S ummary of Di al Operations Tie-line system of 2 or 3 exchanges Station numbering: No. 200 ~ 455, No. 470 ~ 725, No. 74 0 ~ 995 (standard) Tie-line Classification Call Function Press.
Classification Paging Display and Control Data Transmitting and Receiving Unit Function <Tie-line system of 2 exchanges> All-call pl us 30-zone paging <Tie-line system of 3 exchanges> All-.
Automatic L i n e Release When, in dialing, a ll o f the numbers are not dialed within 5 seconds, th e station is automatically disconnected from the speech path an d dialing cannot be completed. In this instance, the dialing process w il l have t o be repeated f r o m th e beginning.
Camp-On P r i vacy Wh en the party y ou are calling ha s his station on Privacy mode, by simply waiting you will automatically "Camp- On " the line.
Single Digit Dialing Single digit registration Register in a dv an ce a s f o l l o w s : Confirmation t on e Station nu mb er Confirmation to ne Personal number Confirmation tone Paging zon e Confirm.
Master S u b Relationship Maste r/Subst ation associations are se t up by using station #20 0 as the programming station. Once the se relationships have b ee n established, substations can then contac.
Personal Number Ca ll Tie-line A personal number m ay b e registered at an y master station which the person to whom the number is assigned expects to be . A party wi sh ing to receive personal number calls at a specific station may register hi s number at th at s t a t i o n by touch dialing Personal Number.
Continuous C alling T o n e Whe n a specified station receives a call, th e calling tone continues until (except key) is depressed by this party. 1 . Whe n calls cannot be answered imm ediately or w h.
Remote Response This feature is available only among st a t io n s programmed fo r t hi s purpose. W he n a s t at i o n at whi ch no one is pr ese nt i s called by me ans of a continuous ca lling tone, remote response to tha t c al l can be made by pressing the key fr om any other station programmed f or th is function.
C a l l Transfer Tie-line Ca ll Transfer from Called Station During the conversation, first dial ( t h e St a ti on Number of the person t h e call i s to b e trans- ferred t o).
A paging ca ll can be made by a called party o f an existing ca l l to a third party, the third party's re sponse accepted while the original call is on h old, an d the original call resumed w hen the response c al l has ended. Press an d th e desired zone number.
This function is only available whe n a specified station is programmed f o r th i s purpose wi th us e o f Station #2 00 in th e programming mode. Automatic transfer of incoming calls b y an executive to h i s secretary i s accomplished by placing t he Privacy Switch on hi s statio n in the ON position.
Adoption of the selective function "Transfer" al lo ws rerout- i n g of t he call transferred t o the secretary ba ck to the executive's stati on. Wh en the secretary answering a call t ouch dials Executive's stat ion number th e privacy tone sounds continuously at both en ds of the line, whi le the ca ll i s h eld.
Adoption of the selective function "Transfer" allows rerout- in g of the call transferred t o t he secretary ba ck to the executive's station. Wh en the secretary answering a call touch dials Executive's station number the continuous calling tone sounds at both ends of t he line, w h i le the ca l l is held.
Th is function is available only for th ose stations specifically programmed for thi s fu n ction, with programming station N o . 20 0 . Wh e n the station called i s busy, as indicated b y th e bu s y o r p rivacy tone, di al ing sends a p ri o rity t one.
A "Hands-Free" conference call ca n b e mad e with up to 4 persons. For a conference under t h i s function the othe r participants may be called either thr oug h t heir sta ti on num- ber, personal number or by Single Digit D ialing. Addition of stations or pe rsonal numbers (total of only 4) may be added by anyone already connected.
A v ar i et y o f paging modes allows paging ove r a wide area f r o m any master s ta tion. The paged pa r t y may r espond fr o m the nearest master station. Paging modes include ex t ernal PA systems and/or Station paging, and Zone paging is fo r calling a limited are a and All-call paging is f or calling over the entire area.
Paging ar ea All-call paging o ver t he entire zones of exchanges "A ", "B"and "C " *1 Zon e paging t o th e zone of exchange "A" Zone paging to t he zone of ex.
External P A paging to a specific zone is possible f rom a ny master station b y pressing after picking u p a h andset I t is possible to w ai t for a response in t his m ode, but any- thing said will b e broadcasted over the entire zone. It is b e s t to en d the paging c all by pressing and waiting for a r esponse.
1 .. Th e exchanges A, B and C permit the fo l l o w i n g Standard Station Numbering Schedules (Hardwired station number): < Standard station numbering > 2 .
Programmable Station Numbering 1 . Numbering schedules can b e ch anged easily b y pro- gramming in s tead of rewiring. 2 . Numbering schedule (such as 200's, 300's, 900's) is av a i la b l e for convenient o ffice differentiation. (archi- 3 .
Group Blocking Function ( A ) The system can b e grouped or divided into a maximum of 6 groups of s ta tions with consecutive station numbers b y exchanges " A", "B" an d "C ". D ifferent station groups cannot call ea ch another.
Example of Group B locking registration T o u s e this function, station No . 2 0 0 programming (No .4 70 programming or N o .7 40 programming) of the all oca ted stati on number, group, paging zon e, etc.
Programmable Restricted Access for S tations Tie-line St a ti o ns whi ch can us e the 6 groups o f following f unctions mu st b e programmed, so as to restrict access to those func- tions b y th ose stations no t programmed. 1 . All-call paging 2. Conference 3.
Selectable Calling Tone Tie-line T he duration of t he calling to ne c an b e set for either 0. 2 second (single no te tone) o r 0. 3 second ( w arble tone). It is al so possible to ha ve the station without any calling tone. Note. 1 . Th e duration of th e continuous calling to ne i s i m - possible to ch ange.
The in/out annunciation indicators can b e turned on or o f f fr o m any master station by using the personal number registering procedure. When a personal number registration is made at a station, by.
Calling Party Indication (Lamp Type) Tie-line A one stat ion /o ne la mp type calling party indication panel can be provided fo r certain specified stations (eight stations or eight groups of stations.
< Calling p art y selection > 1 . When there are more t han 2 inc oming c al l s to a bu sy st at io n, th e calling pa rties' lamps o n the indication panel c om e on. Th e called pa rt y ma y select the calling party h e wis hes to respond to b y touch dialing pl us (de sir ed calling party's number).
Pocket Pager Tie-line The system can b e connected with usual t y pe P ocket pager using the int erfa ce wit h Make/break relay output. 1 . Dial (00 ~ 99, Pager No. ) and th e pager is called after confirmation tone is h eard. 2. When (00 ~ 99, Pager No .
General Purpose Control Tie-line Station may b e r es tricted from ac ce ss to this function. Th is function can control oth er equipments b y employing the D a ta Transmitting a n d Receiving U nits. Select the required ty pe of output. (Mode 1 ) One-shot make o utput (500/50 contacts) Dial an d the relay output is mad e for 1 to 2 seconds.
Note. When 2 or 3 exchanges ar e connected by tie -lines, Data Transmitting an d Receiving Un it s can b e operated f r o m th e stations whi ch sh are the s ame exchange bu t t heir operation is impossible f r om the sta tio ns which are con- nected to the other exchange.
Simplified Paging If an external speaker is connected instead of a station, simplified paging can be made wi th o ut th e PA a m plifier i f the c a ll e r d ia l s tha t s t at i on number and ma ke s a paging c al l .
T O A ELECTRIC CO , LTD . KOBE,JAPAN P r in t e d in Japan.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Toa EXES-6000 CP-64 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Toa EXES-6000 CP-64 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Toa EXES-6000 CP-64, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Toa EXES-6000 CP-64 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Toa EXES-6000 CP-64, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Toa EXES-6000 CP-64.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Toa EXES-6000 CP-64. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Toa EXES-6000 CP-64 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
