Manuel d'utilisation / d'entretien du produit 780 (WL) du fabricant Technicolor - Thomson
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SpeedTouch™ 780 (WL) User’s Guide MGCP.
Copyrigh t Copyright ©1999-2005 THOMSON. All rights reserved. Distribution and copying of th is document, u se and commun ication of i ts contents is no t permitted without written aut horization from THOMSON.
Contents E-DOC-CTC-20051 017-0153 v1. 0 i Contents About this User’s Guid e ........................... ................... 1 1 Getting to know your SpeedTouch™ ......................... 3 1.1 SpeedTouch™ LED Behaviour .. .................. ....
Contents E-DOC-CTC-2005 1017-0153 v1 .0 ii 4 Voice over IP .......... .............................. ........................ 37 4.1 Telephony Setup ....... .................. .......................... ............ ........... 38 4.2 Supplementary Telephony Services .
Contents E-DOC-CTC-20051 017-0153 v1. 0 iii 5.5 Toolbox ................ ............ .......................... ............. ............ ......... 64 5.5.1 Remote Assistance .................. ........... ........... .............. ........... ....
Contents E-DOC-CTC-2005 1017-0153 v1 .0 iv 6.1 General SpeedTouch™ Troubleshooting ... .................. ........ ....... 106 6.1.1 Wired Ethernet Troublesh ooting ..................... ........... ........... ........... ............... ..........
About this User’s Guide 1 E-DOC-CTC-20051 017-0153 v1. 0 About this User’s Guide Used symbols The following symbols are us ed in this User’ s Guide: Terminology Generally , the Spe edT ouch™780(i) and the SpeedT ouch™ 780(i) WL will be referred to as SpeedT ouch™ in this User’ s Guide.
About this User’s Guide 2 E-DOC-CTC-2005 1017-0153 v1 .0.
3 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 1 Getting to know your SpeedTouch™ 1 Getting to know your SpeedTouch™ Introduction With the SpeedT ouch™780 (W L) (Wireless) Residential DSL Gateway with.
4 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 1 Getting to know your SpeedTouch™ 1.1 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedT ouch™ is equipped with a number o f LEDs on its front panel, indic ating the state of the device during no rmal operation.
5 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 1 Getting to know your SpeedTouch™ WLAN Green Blinking Wireles s activity , WP A encryption Solid on No wireless ac tivity , WP A encryption Amber Blinking W.
6 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 1 Getting to know your SpeedTouch™ 1.2 Accessing your SpeedTouch™ Access methods Y our SpeedT ouch™ is accessible in one of the fo llowing ways: Access Method Can be used to W eb browser Configure your SpeedT ouch™ via HTTP or HTTPS.
7 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 1 Getting to know your SpeedTouch™ 1.2.1 Access via the Web Interface To access the SpeedTouch™ via the Web interface Proceed as fol lows: 1 Open a Web browser . 2 In the address bar , type your SpeedT ouch™’ s IP ad dress or DNS host name ( h ttp://speedtouch.
8 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 1 Getting to know your SpeedTouch™ 1.2.2 Access via CLI To access the SpeedTouch™ via the Command Line Interface (CLI) Y ou can access the Command Line Int.
9 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 1 Getting to know your SpeedTouch™ To start a Telnet session Proceed as fol lows: 1 Open a telnet application.
10 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 1 Getting to know your SpeedTouch™ 1.2.3 Access via FTP To access the SpeedTouch™ via the File Transfer Protocol (FTP) Y ou can access the file system of the Speed T ouch™ via the File T ransfer Protocol (F TP), in order to: Restore or back up configuration files, templates or language packs.
11 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 1 Getting to know your SpeedTouch™ File system access rights In the different directories you have the following righ ts: Common FTP commands Depending on t.
12 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 1 Getting to know your SpeedTouch™ FTP file transf er T o allow correct file transfers, set the transfer mode to “binary”: at the ftp prompt, type bin and press ENTER . Example. Quote site command All the CLI commands can be executed from within an F TP sessi on.
13 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 1 Getting to know your SpeedTouch™ 1.2.4 Remote Assistance To access the SpeedTouch™ remotely Y ou can make you r SpeedT ouch accessible from the Internet with regard to remote support. In this w ay , you can allow your help desk to access your SpeedT ouch™ remotely .
14 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 1 Getting to know your SpeedTouch™.
15 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup 2 Local Network Setup Introduction The SpeedT ouch™ offers you the fo llowing local n etworking solution s: Wired Ethernet USB (v1.1) Wireless Ethernet on the SpeedT ouch™780 WL Device settings Once you have connected a device, you can personalise its settings.
16 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup 2.1 Wired Ethernet Local network The Ethernet ports on the back panel allow you to connect the S peedT ouch™ to an existing 10 or 100Base-T Ethernet networ k or one (or more) computer(s) with an installed Ethern et card.
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18 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup To install Windows USB drivers The first time you connect the SpeedT ouch™ to your computer th rough the USB port, you will be prompted for a USB drive r as soon as you plug th e USB cable into the computer .
19 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup To verify USB connectivity in Windows The SpeedT ouch™ USB connection is rep res ented as a local network interface. Y ou can easily check this interface by open ing the Network Connec tions wind ow from Windows’ Control P anel.
20 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup 2.3 Wireless Ethernet Introduction The SpeedT ouch™ 780 W L Wi-Fi® certifie d IEEE 802.11g compliant wireless access point allows multi ple comput ers to connect wirelessly to your local network over the SpeedT ouch™ Wireless LAN environm ent.
21 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup 2.3.1 Wireless Basics 802.11b/g 802.11b is an IEEE standard , operating at 2,4 GHz at a speed of up to 11 Mb/s. 802.11g, a newer IEEE standard also operat ing at 2,4 GHz, gives you up to 54 Mb/s speed, more secur ity and better performanc e.
22 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup Antennas Direct the external antenna to allow optimizatio n of the wirele ss link. If for example the antenna is e rect, wirele ss links in the hor izontal pl ane are favou red.
23 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup 2.3.2 Connecting Wireless Cl ients for the First Time Wireless default settings After every Reset-to-Defau lts, the SpeedT ouch™ wireless acce ss point configuration is returned to its initial d efault settings.
24 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup First-time association example The example below shows ho w the SpeedT ouch™ wirele ss netwo rk is presented towards a Windows XP Service Pack 2 system.
25 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup 2.3.3 Wireless Security Introduction Since the SpeedT ouch™ wireless enviro nment is a radio envi ronment, precautions must be taken to ensure that your wireless netwo rk is sa fe from malici ous intruders.
26 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup Access Control List (ACL) The SpeedT ouch™ features a managed Acce ss Control List (ACL ) and a physical registration mechanism i n the form of the Asso ciation / Registration but ton on the front panel of your SpeedT ouch™.
27 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup 2.3.4 Connecting Additi onal Wireless Clients Preconditions Make sure that: The SpeedT ouch™ is turned on and ready for service. The SpeedT ouch™ has been confi g ured as DHCP server (default).
28 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup Registering client s via the association button Proceed as follo ws to register new wir e less network clients via the association button: 1 Push the Association butto n on the SpeedT ouch™front panel for at least two seconds.
29 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup 2.3.5 Extending the Range of Your Wirelstess Network Wireless Distribution System (WDS) The SpeedT ouch™ fea tures th e Wireless Distribution Syst em (WDS) functionality .
30 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup To configure WDS Pr oceed as follo ws: 1 Go to the Spe edT ouch ™ W eb pages. 2 In the menu, select Home Netw ork . 3 Click your WLAN. 4 In the upper ri gh t corner , click Configure . 5 On the Wireless Access Point page, in the Pick a task list, click Configure WDS .
31 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 3 Internet Connectivi ty Dial-In Clients 3 Internet Connectivity Dial-In Clients Introduction If you want to set u p initial Internet connectivity using th e Home Ins tall Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide.
32 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 3 Internet Connectivi ty Dial-In Clients Embedded PPP dial-in clients The SpeedT ouch™’ s embedded PP P dial-in client allows you to establish an Intern et connection for co mputers residing on your local network, using only one computer of the network to control the client.
33 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 3 Internet Connectivi ty Dial-In Clients 3.1 SpeedTouch™ Web Pages Introduction As the SpeedT ouch™ W eb pages are controllable from any Operating System with an installed W eb browser , the method to establish PPP sessio ns described later , can be used on any computer system.
34 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 3 Internet Connectivi ty Dial-In Clients Terminating an Internet session Proceed as follo ws to close an active PPP connection: 1 Go to the SpeedT ouch™ W eb pages. 2 Click Disconnect at the appropriate broadband connection.
35 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 3 Internet Connectivi ty Dial-In Clients 3.2 Internet Gateway Device Control Agent Introduction Windows XP users can easily establish PP P sessions, thanks to.
36 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 3 Internet Connectivi ty Dial-In Clients Internet connection status As long as the SpeedT ouch™ embedded PPP dial-in client is connected, you can view the connection status and some counters by d ouble-clicking th e Interne t Connecti on icon in th e Network Connections window .
37 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 4 Voice over IP 4 Voice over IP Voice over IP Internet telephony or V oice over IP (V oIP) can be defined as the transfer of telephone calls over your Internet connection.
38 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 4 Voice over IP 4.1 Telephony Setup Telephony installation The SpeedT ouch™ is eq uipped to conn ect one or two analogue phones or faxes. Use a phone cable with RJ-11 connectors to: 1 Wire the SpeedT ouch™ Phone po rt(s) to your phone(s) or fax.
39 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 4 Voice over IP Enable the telephony service Proceed as follows to enab le the tele phony service: 1 Go to the Spe edT ouch ™ W eb pages. 2 In the menu, select T oolbox > T elephony . 3 In the upper ri gh t corner , click Configure.
40 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 4 Voice over IP 4.2 Supplementary Telephony Services Supported telephony services Depending on your provider’ s configu ration, the following services will be available. For more information on how to use some of these services, see “U s i n g t h e services on the phon e” on page 41 .
41 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 4 Voice over IP Using the services on the phone The following tabl e explains how t o us e a telephony service. The commands depend on your prov ider’ s configurati on and might be differe nt from those described here.
42 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 4 Voice over IP Command overview The table below lists all standard servic e codes of the telephony services.
43 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5 SpeedTouch™ Web Interface SpeedTouch™ documentation Consult: The SpeedT ouch™ Installation and Setup Guide for more information on setup and ins tallation procedures.
44 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.1 Navigation Navigation components The SpeedT ouch™ W eb in terface consists of the followin g components: Menu Lang.
45 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.1.1 Menu Menu items The menu is located on the left si de of the page and consists of the following menu items: SpeedT ouch : Provides basic information on th e SpeedT ouch™.
46 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.1.2 Language Bar Language bar The language b ar is located under the SpeedT ouch™ logo and allows you to change the language o f th e SpeedT ouch™ We b interface. ! The language ba r will only be sho wn if more than one la nguage is avail able.
47 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.1.3 Navigation Bar Navigation bar The na vigation bar is lo cated at the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user .
48 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.1.4 Notification Area Notification area The notification a rea is located unde r the Navigation Bar and is used to display: Error messages, in dicated by a red traffic li ght.
49 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.1.5 Tasks Tasks T o allow a quick configura tion of your SpeedT ouch™, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.
50 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.2 Home SpeedTouch™ home page The SpeedT ouch™ home page gives yo u a sh ort overview of all the configurable aspects of th.
51 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.3 SpeedTouch The SpeedTouch men u The SpeedT ouch menu consists of the fo llowing items: Information Configuratio n .
52 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.3.1 Information Information The Informat ion page summari zes important info rmation on your SpeedT ouch™.
53 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard The Easy Setup Wizar d helps you to configure yo ur SpeedT ouch™ Internet connection. Proceed as follow s to configure the SpeedT ouch™ using the SpeedT ouch™ Easy Setup wizard: 1 In the left menu, cli ck SpeedT ouch .
54 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.3.3 Restart Restarting your SpeedTouch™ Proceed as fol lows: 1 In the left menu, cli ck SpeedT ouch . 2 In the Pick a task list, click Restart .The followi ng message appears: 3 Click Y e s, restart my SpeedT ouch .
55 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.3.4 Configuration Overview The Overview pa ge displays the current conf iguration of your SpeedT ouch™. Detai ls The Details page displays more de tailed information on the current configu ration of your SpeedT ouch™.
56 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.3.5 Back up & Restore Introduction The Back up & Restore page allows y ou to: Save your current configuration.
57 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.3.6 Reset to Factory Defaults Introduction The Reset to Factory Defaults page allows yo u to reset the SpeedT ouch™ to return to the initial co nfiguration of yo ur SpeedT ouch™.
58 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.3.7 Event Logs Event Logging The Ev ent Logs page summ arizes the last event s recorded on yo ur SpeedT ouch™. Recorded Events The Recorded Events table gives you an overvi ew of the last event logs that have been recorded since the SpeedT ouch™ was tu rned on.
59 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.4 Broadband Connection The Broadband Connection menu The Broadban d Connection menu consists of followin g menu items: DSL.
60 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.4.1 Connectivity Check Introduction On this page, you can perform a connectivit y check on an Internet service of y our SpeedT ouch™. The following message appears: Checking your Internet connectivity Proceed as fol lows: 1 In the left menu, cli ck Broadband Connection.
61 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.4.2 DSL Connection Overview Click Overview to view basic informatio n on your DSL connection.
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63 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.4.4 Internet Service Settings Accessing the Internet Service Settings page Proceed as fol lows: 1 In the Broadband Connection menu, click Interne t Services. 2 Click the Vi ew m o re link of the Internet se rvice you want to view .
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65 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.1 Remote Assistance Enabling Remote Assistance The Remote Assistance page al lows you to make yo ur SpeedT ouch ™ accessible for remote support. Proceed as follows to use remote assistance: 1 If necessary , type a password in the Password box.
66 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.2 Telephony Introduction The SpeedT ouch™ is equi pped with: Tw o Phone po rts allowing you to connect up to two phones for making pho ne calls over the Internet.
67 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.3 Game & Application Sharing Overview The Overview pa ge summarizes the applications or games in stalled on a particul ar local host on your n etwork, for which t he SpeedT ouch™ should accept inbo und initiated connections comi ng from the Internet.
68 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface Assign a game or appli cation to a specific network device..
69 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.4 Defined Games & Applications Accessing the Defined Games & Applications page Proceed as follo ws to access the Defined Games & Applications page: 1 In the T oolbo x menu, click Game & App lication Sharing .
70 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.5 Game or Application Definition Accessing the Game or Application Definition page Proceed as follo ws to access the Game or Application Definition page: 1 In the T oolbo x menu, click Game & App lication Sharing .
71 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface Adding a Port Translation rule Proceed as fol lows: 1 Click the Edit link of the TCP/UDP port defin ition of the game or application. 2 In the Proto col list, click the protocol the g ame or applicatio n uses.
72 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.6 New Game or Application Creating a new game or application Proceed as fol lows: 1 In the T oolbo x menu, click Game & App lication Sharing . 2 In the Pick a task list, click Create a new game or appl ication .
73 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.7 Parental Control Parental Control The SpeedT ouch™ allows you to bl ock/allow particul ar W eb sites: Based on the W eb site’ s URL. Based on the W eb site’ s content.
74 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface Deny access to a specific Web site Use this feature if: Allow is selected under Action for Un known Sites. Block is selected under Action for Unknown Sites and yo u want to make an exception on an allow rule .
75 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface Redirecting all Web sites Proceed as fol lows: 1 T ype “*” in the We b S i te box. 2 Click Redirect in the Acti on list . 3 T ype the URL of the W eb site you want to redirect to (for example “mycompany .
76 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.8 Web Filtering Activation Accessing this page Proceed as fo llows: 1 In the T oolbo x menu, click Parental Control . 2 In the Pick a task list, click Activate Web Fi ltering License .
77 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.9 Content Level Accessing the Content Level page Proceed as fol lows: 1 In the T oolbo x menu, click Parental Control . 2 Click Configure . 3 Click the Edit link of the content l evel you want to edit.
78 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.10 New Content Level Accessing the New Content Level page On this page you to create a new content level. Proceed as fo llows to access this page: 1 In the T oolbo x menu, click Parental Control .
79 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface Content level de finition Only W eb sites that match th e sele cted content level wi ll be allowed. Proceed as follows: 1 If you want to: Allow a category: Select the check box next to the category name.
80 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.11 Firewall About the firewall The firewall allows you to secure traffic from and to the SpeedT ouch™. There ar e different security levels, depending on the degree of se curity you need.
81 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface Details of a security level T o view the details of the cu rrently active security level: 1 In the T oolbo x menu, click Firewall .
82 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 6 Select an Action that should be done on t ra ffic for which the security rules applies: Accept : to allow the traffic to pass Deny : to drop the traffic (without notification) Count : to let the traffic pa ss, but count it (Hits) 7 Click Apply .
83 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.12 Intrusion Detection Intrusion Detection Y our SpeedT ouch™ protects your network agains t malicious intrusions . The Intrusion Detection page shows you the intrusions you are protected against.
84 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.13 Dynamic DNS Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DN S host name (for example john.d yndns.org) to a broadba nd connection even if it is usi ng a dynamic IP address.
85 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.14 User Management Overview The Overview page gives you an overv iew of the currently config ured users and their privileges. Click the name of a user to edit his user account.
86 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface W AN_A dmin This user can perform on ly W AN related configuration s via any access channel from any origin. User This user has access to the GUI (Overview pages, re mote assistance) via HTTP or HTTPS access channel from LAN origi n only .
87 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.15 Edit User Editing a user account Proceed as fol lows: 1 In the T oolbo x menu, click User Management . 2 Under Local User D ata , click the name of the user yo u want to edit.
88 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.16 Change Default User The Default User page On thi s page you can c hange the defa ult user . If users bro wse to the SpeedT ouch™ W eb pages, they will be automatically logged on with this account.
89 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.17 Add User Adding users Pr oceed as follow s: 1 In the T oolbo x menu, click User Management . 2 In the Pick a task list, click Add new user . 3 The Add User page appears. 4 Under User definition you can configure: The name of the new user .
90 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.6 Home Network Home Network Menu The Home Ne twork menu consist s of the follow ing items: Devices Allows you the view /confi gure the devices detected on your l ocal network.
91 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.6.1 Devices Overview The Overview pa ge gives you an overview of the devices that are currently connected to the SpeedT ouch™ network. Cl ick on a device na me to get more information on a specific device.
92 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.6.2 Device Settings Accessing the device settings page Proceed as fol lows: 1 In the Home Network menu, click Devices . 2 In the Detected Device(s) list, click the name of the device you want to view .
93 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface Configure The Configure page allows you to: Change the devi ce informatio n.
94 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.6.3 Assign Public IP Introduction On this page you can assign th e public IP ad dress of your Intern et Connection(s) to a specific device on your l ocal network.
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96 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.6.5 Access Point Settings Availability This page is only availa ble on SpeedT ouch™ devices equipped with a wireless access point. Accessing the Acce ss Point settings Proceed as fol lows: 1 In the left menu, cli ck Home Network .
97 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface Allow multicast from Broadband Network : Displays whether you to allow/deny multicast messa ges f rom the Internet.
98 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 128 bit, Alphanumeric : The 104-bit Network key consists of 13 alphanumeric characters. 128 bit, Hexade cimal : The 104-bit Network key consis ts of 26 hexadecimal digits.
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100 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.6.6 Configuring WDS Availability This page is only availa ble on SpeedT ouch™ devices equipped with a wireless access point.
101 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.6.7 Interfaces Interfaces overview The Inter faces page gives you an overview of the interfaces used on your SpeedT ouch™. If you want to know more about the network settings of a specific interface, click the name of th e interface you want to view .
102 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.6.8 Interface Settings Overview The Overview page gives you an o verview o f the curren t interface settings. Configure The Configure page allows you to: Change the IP address se ttings of the SpeedT ouch™.
103 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.6.9 DHCP Pool DHCP Pool page On th e DHCP Pool page, you can create/ change a DHCP pool . Accessing the DHCP Pool page Proceed as fol lows: 1 In the Home Network menu, click Interface s .
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105 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 6 Troubleshooting 6 Troubleshooting Introduction This chapter suggest solution s for problems you may enco unter while installi ng or configuring y ou r SpeedT ouch™. If the suggestions do not reso lve the problem, look at the support pages on ht tp:// www .
106 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 6 Troublesho oting 6.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not work If none of the LEDs light up, make su re that: The SpeedT ouch™ is plugged into a power socket outlet. Y ou are using the correct po wer supply for yo ur SpeedT ouch™ device.
107 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 6 Troubleshooting 6.1.1 Wired Ethernet Troubleshooting LAN LED does not light up Make sure that: The LAN cable is securely conn ected to the 10/100Base-T port. Y ou are using th e correct ca ble type fo r your Ethernet equi pment, that is UTP CA T5 with RJ-45 connectors.
108 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 6 Troublesho oting 6.1.2 Wireless Ethernet Troubleshooting Not able to connect wireless clients Check the following: If registration is enabled, you must pr ess the 'Association' button to register the wireless client or search for wi reless de vices via the embedded W eb pages.
109 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 6 Troubleshooting 6.2 UPnP™ on Windows XP Systems SpeedTouch™ not detected by UPnP™ or IGD Control Client Check the following: Make sure the UPnP™ and Internet Gateway Device Control Client Networking components are added to your Windows XP system.
110 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 6 Troublesho oting Adding IGD Discovery and Control Y our Windows XP system is able t o disco ver and c ontrol Intern et Gateway Devices (IGD), like the Sp eedT ouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Cont rol client to your system.
111 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 6 Troubleshooting 6.3 Voice over IP Troubleshooting Introduction If you cannot establish a phone cal l via your SpeedT ouch™, try the suggestions below . Calling over VoIP If you have problems call ing via V oIP , check whether: Y our telephone is correctly co nnected to th e SpeedT ouch™.
112 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 6 Troublesho oting 6.4 Reset to Factory Defaults Resetting your SpeedTouch™ Y ou migh t consider a reset to factory defaults as de scribed below . Y ou can choose between: Software reset Hardware reset A reset to factory default settings dele tes the configuratio n profile settings.
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E-DOC-CTC-200 51017-01 53 v1.0 Need more help? Additional help is available online at w ww .speedtouch.com © THOMSON 2005. All rights reserv ed..
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Technicolor - Thomson 780 (WL) c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Technicolor - Thomson 780 (WL) - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Technicolor - Thomson 780 (WL), vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Technicolor - Thomson 780 (WL) va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Technicolor - Thomson 780 (WL), mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Technicolor - Thomson 780 (WL).
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Technicolor - Thomson 780 (WL). Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Technicolor - Thomson 780 (WL) ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.