Manuel d'utilisation / d'entretien du produit 3CSOHO100- du fabricant 3Com
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Manual Cover 5.375" x 8.5" Portrait . 4/C & 1 PMS Working File Adjust spine width size according to thickness of manual Place in appropriate high resolution artwork inside the arched mask MODEL NO. 3CSOHO100-TX 3Com Corporation P.O. Box 58145 5400 Bayfront Plaza Santa Clara, CA 95052-8145 U.
Lifetime Limited W arranty 3Com’ s EtherLink ® , Fast EtherLink, OfficeConnect ® , T okenLink ® , T okenLink V elocity ® , A TMLink ™ PCI, FDDILink ™ , and T oken Ring-in-Fast Ethernet Server network interface cards have a Lifetime Limited W arranty .
Customers in the countries or regions shown below should send the completed registration car d to the appropriate address. Customers in other non-U.S. locations should send the registration car d to the U.S. address on the fr ont of the card. ■ Asia 3Com Asia Ltd.
http://www .3com.com/ Of ficeConnect ® Fast Ether net Network Interface Car d User Guide Member of the 3Com OfficeConnect family Part No. 09-1569-000 Published October 1998.
3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, Califor nia ■ 95052-8145 Copyright © 1998, 3Com Corporation. All rights reserved. No part of this documentation may be repr oduced in any f.
C ONTENTS A BOUT T HIS G UIDE Conventions 9 Y ear 2000 Compliance 10 1 G ETTING S TARTED What This Guide Covers 11 What This Chapter Covers 11 Understanding Networking 12 Peer -to-Peer Networks 13 Cli.
V erifying Successful Installation 32 Windows 95 and W indows 98 32 Windows NT 4.0 34 Windows NT 3.51 34 4 T ROUBLESHOOTING I NSTALLATION P ROBLEMS Basic T roubleshooting Tips 35 Interpreting the LEDs.
B T ECHNICAL S UPPORT Online T echnical Services 61 World Wide Web Site 61 3Com FTP Site 61 3Com Bulletin Board Service 62 Access by Analog Modem 62 Access by Digital Modem 62 3ComFacts Automated Fax .
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F IGURES 1 Sample Network 12 2 OfficeConnect NIC 15 3 Inserting the NIC 19 4 Connecting the Network Cable to the NIC 20 5 New Hardwar e Found Dialog Box 24 6 Update Device Driver Wizard 26 7 Add New .
T ABLES 1 Notice Icons 9 2 T ext Conventions 10 3 Cable Guidelines 17 4 LED Descriptions 36 5 Frequently Asked Questions 48 6 OfficeConnect NIC Configuration Settings 51 7 Unshielded T wisted-pair C.
A BOUT T HIS G UIDE This guide describes how to install, configure, and troubleshoot the 3Com ® Of ficeConnect ® Fast Ether net Network Interface Card (NIC). This guide is appropriate for anyone who is familiar with the basic elements of a PC and is interested in connecting a PC to a network.
10 A BOUT T HIS G UIDE Y ear 2000 Compliance For information on Y ear 2000 compliance and 3Com products, visit the 3Com Y ear 2000 Web page: http://www.3com.com/products/yr2000.html T able 2 T ext Conventions Convention Description Screen displays This typeface represents information as it appears on the screen.
1 G ETTING S TARTED The 3Com ® OfficeConnect ® Fast Ethernet Network Interface Card (NIC) allows you to connect your personal computer (PC) to an Ethernet (10BASE-T) or Fast Ether net (100BASE-TX) network. The OfficeConnect NIC is specifically designed for the small office/home of fice environment.
12 C HAPTER 1: G ETTING S TARTED Understanding Networking A computer network is a group of computers and other associated devices, such as printers, fax machines, and modems, that are connected to one another so they can share r esources and information.
Understanding Networking 13 Every network requir es special software, called a network operating system (NOS) (such as Windows NT or NetWar e), to control the flow of information between users.
14 C HAPTER 1: G ETTING S TARTED Client/Server Networks A client/server network is ideal for organizations that requir e fast network access for large applications such as multimedia, databases, and video. In a client/server network, all shared applications and files are stor ed on one central computer known as the ser ver .
Understanding Network Interface Cards 15 Understanding Network Interface Car ds A network interface card (NIC) is a printed cir cuit board that plugs into a PC expansion slot in your computer to provide a connection to a network.
16 C HAPTER 1: G ETTING S TARTED After the NIC is installed, these LEDs show whether there’ s an active connection between the NIC and the network, and the speed at which you’re connected. (See “Interpreting the LEDs” in Chapter 4 for mor e information.
2 I NSTALLING THE N ETWORK I NTERFACE C ARD This chapter explains how to install the OfficeConnect NIC in your PC and connect it to an Ethernet or Fast Ether net network.
18 C HAPTER 2: I NSTALLING THE N ETWORK I NTERFACE C ARD Inserting the NIC T o insert the OfficeConnect NIC in your PC: 1 Remove all jewelry from your hands and wrists. CAUTION: The NIC is packed in an antistatic container to protect it during shipment.
Inserting the NIC 19 Figure 3 Inserting the NIC 6 Fasten the NIC with the backplate screw you r emoved in step 4. 7 Replace the PC cover . 8 Reconnect any cables that you disconnected before you opened the PC. Do not turn on the power to the PC. The next step is to connect the NIC to your network.
20 C HAPTER 2: I NSTALLING THE N ETWORK I NTERFACE C ARD Connecting the NIC to Y our Network This section describes how to connect the OfficeConnect NIC to a network device. For more information on networking or creating a peer -to-peer network, see the Network Assistant CD included in your package.
Connecting the NIC to Y our Network 21 2 Insert the other end of the UTP cable into an active network port. An active network port may be on a network hub or switch, or a peripheral device (such as a printer) that is network-ready (that is, it alr eady has a NIC inside it).
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3 I NSTALLING THE N ETWORK D RIVER This chapter describes how to install the network driver in your PC. Y ou must install the network driver so that the OfficeConnect NIC can transmit and r eceive data over the network.
24 C HAPTER 3: I NSTALLING THE N ETWORK D RIVER 2 Check the version number on the General screen, under System: ■ If 4.00.950 or 4.00.950A is displayed, follow the procedur e for W indows 95 V ersion A. ■ If 4.00.950B is displayed, follow the procedur e for Windows 95 V ersion B.
Windows 95 25 4 Insert the EtherDisk diskette in drive A and make sure that A: appears in the Copy files from entry box. 5 Click OK . ■ If this is the first time that networking is being installed on your PC, the Identification tab of the Network window is displayed.
26 C HAPTER 3: I NSTALLING THE N ETWORK D RIVER 9 Enter your user name and password, and then click OK . The driver installation is complete. T o confirm successful installation, go to “V erifying Successful Installation” later in this chapter .
Windows 95 27 4 Click Finish . The Insert Disk dialog box prompts you for the OfficeConnect EtherDisk diskette. 5 Click OK . The Copying Files dialog box appears.
28 C HAPTER 3: I NSTALLING THE N ETWORK D RIVER 9 Remove the EtherDisk diskette from drive A, and then click Y es . Y ou must reboot your PC to complete the installation. After Windows restarts, you’re pr ompted for your user name and password. 10 Enter your user name and password, and then click OK .
Windows 98 29 3 Insert the EtherDisk diskette in drive A, and then click Next . 4 Select Search for the best driver for your device (Recommended) , and then click Next . 5 Select Floppy disk drives , and then click Next . Windows finds the driver file for the device.
30 C HAPTER 3: I NSTALLING THE N ETWORK D RIVER Windows NT This section describes how to install the network driver in a PC running Microsoft Windows NT 4.
Windows NT 31 Windows NT 3.51 T o install the network driver in a PC running Windows NT 3.51: 1 Make sure that the NIC is installed in your PC and that it’ s connected to the network, as described in Chapter 2.
32 C HAPTER 3: I NSTALLING THE N ETWORK D RIVER 8 Make sure that 3Com Of ficeConnect 10/100 Fast Ethernet NIC is selected, and then click OK . Files are copied. The 3Com NIC Diagnostics scr een appears. 9 Click Close to continue the installation. The Network Settings window reappears.
V erifying Successful Installation 33 Figure 9 Device Manager Screen 2 Double-click Network adapters . The name of the installed OfficeConnect NIC appears, as shown in Figure 9. If a yellow exclamation point (!) or a red X appears next to the NIC name, the installation wasn’t successful.
34 C HAPTER 3: I NSTALLING THE N ETWORK D RIVER Windows NT 4.0 T o confi rm that the NIC is installed correctly in a PC running W indows NT 4.0: 1 Double-click the Network icon in the Control Panel. 2 Click the Adapters tab. The OfficeConnect NIC should appear in the list of network adapters.
4 T ROUBLESHOOTING I NSTALLATION P ROBLEMS This chapter explains how to isolate and solve problems that may occur when you install the OfficeConnect NIC.
36 C HAPTER 4: T ROUBLESHOOTING I NSTALLATION P ROBLEMS Interpreting the LEDs The OfficeConnect NIC has thr ee light-emitting diodes (LEDs) that can help indicate when there ar e problems with your network connection. See Figure 2 in Chapter 1 for a pictur e of the LEDs.
Starting the 3Com NIC Diagnostics Program 37 Starting the 3Com NIC Diagnostics Pr ogram The 3Com NIC Diagnostics program allows you to run diagnostic tests, change NIC configuration settings, and access 3Com support services and Help topics.
38 C HAPTER 4: T ROUBLESHOOTING I NSTALLATION P ROBLEMS 2 Click OK . The 3Com NIC Diagnostics General screen (Figur e 10) appears. Figure 10 General Screen Click the Help button to receive information about the diagnostic screen that’ s currently active.
Running the NIC Self-T ests 39 Running the NIC Self-T ests The first tests to run when you have a problem with the OfficeConnect NIC ar e the NIC self-tests. The NIC self-tests can verify that the OfficeConnect NIC is working correctly by checking the physical components, connectors, and circuitry on the NIC.
40 C HAPTER 4: T ROUBLESHOOTING I NSTALLATION P ROBLEMS For a description of each test, click the Help button on the screen or click the question mark (?) at the top of the screen, move it over the test, and click once. A pop-up box displays information about the test.
Running the Echo T est 41 T o run the Echo test: 1 On both PCs: a From the Windows Start menu, select Programs . b Select 3Com NIC Utilities. c Click 3nicdiag. d Click OK . e Click the Diagnostics tab to display the Diagnostics screen, shown in Figur e 11.
42 C HAPTER 4: T ROUBLESHOOTING I NSTALLATION P ROBLEMS Figure 13 Echo T est Sender Screen b Click Start . The two PCs attempt to transmit data to each other .
Accessing the Help System 43 ■ If the values of the Bytes Received, Bytes T ransmitted, Packets Received, or Packets T ransmitted statistics incr ease, the two PCs ar e successfully transmitting data over the network.
44 C HAPTER 4: T ROUBLESHOOTING I NSTALLATION P ROBLEMS Viewing Release Notes, Fr equently Asked Questions, and KnowledgeBase T opics The 3Com NIC Diagnostics program contains a substantial database o.
Accessing 3Com Support Ser vices 45 2 Click OK . 3 Click the Support tab. The Support screen (Figur e 15) appears. Figure 15 Support Screen ■ Click Diagnostics to run the 3Com NIC diagnostic tests.
46 C HAPTER 4: T ROUBLESHOOTING I NSTALLATION P ROBLEMS Removing NIC Softwar e This section describes how to remove a NIC’ s network driver and software fr om your PC so that you can reinstall the software or physically r emove the NIC from your PC.
Removing NIC Software 47 Windows NT 4.0 T o remove NIC softwar e in a PC running W indows NT 4.0: 1 Double-click the My Computer icon, then the Control Panel icon, and then the Network icon. The Network screen appears. 2 Click the Adapters tab. 3 Select the name of the NIC in the Network Adapters box, and then click Remove .
48 C HAPTER 4: T ROUBLESHOOTING I NSTALLATION P ROBLEMS 4 Click OK . The NIC driver and diagnostic software ar e removed from the PC. The Network Settings Change dialog box appears, prompting you to r estart. ■ If you’re physically r emoving the NIC from the PC, click No .
Frequently Asked Questions 49 How do I remove the 3Com icon from my Windows system tray? 1 Double-click the 3Com icon to start the 3Com NIC Diagnostics program. 2 In the bottom-right corner of the main window, click the Enable T ray Control check box to remove the check mark.
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5 C ONFIGURING THE NIC This chapter describes how to display and change configuration settings for the OfficeConnect NIC. T able 6 describes the configurable settings for the OfficeConnect NIC. The default setting for each option is in bold in the Available Settings column.
52 C HAPTER 5: C ONFIGURING THE NIC Displaying Configuration Settings Use the 3Com NIC Diagnostics program to display and change configuration settings for the OfficeConnect NIC. The 3Com NIC Diagnostics program is automatically installed when you install the network driver .
Displaying Configuration Settings 53 Figure 16 General Screen Click the Help button to receive information about the diagnostic screen that’ s currently active.
54 C HAPTER 5: C ONFIGURING THE NIC Each configuration setting is displayed with its current value. For a description of each setting, click the question mark in the upper right corner of the screen, drag it to a setting, and click once. A pop-up box appears, displaying information for the selected setting.
Changing Configuration Settings 55 Figure 18 Properties Scr een 4 Change the NIC’ s configuration: ■ T o automatically configure the NIC to nonconflicting values with your PC, click Optimal Settings . ■ T o manually configure the NIC: a Select an option in the Individual Settings panel.
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A S PECIFICATIONS AND C ABLING R EQUIREMENTS This appendix lists the specifications and cable requir ements for the OfficeConnect NIC. Specifications Cabling Requir ements The cable, quality , dist.
58 A PPENDIX A: S PECIFICATIONS AND C ABLING R EQUIREMENTS Unshielded T wisted-Pair Cable T wisted-pair cable consists of copper wires surrounded by an insulator . T wo wires ar e twisted together (the twisting pr events interfer ence problems) to form a pair , and the pair forms a circuit that can transmit data.
Cabling Requirements 59 10BASE-T Specifications The 10BASE-T name indicates a signaling speed of 10 Mbps and twisted-pair wiring. Base stands for baseband, which denotes a technique for transmitting signals as direct-curr ent pulses rather than modulating them onto separate carrier frequencies.
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B T ECHNICAL S UPPORT 3Com provides easy access to technical support information thr ough a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the very latest, 3Com recommends that you access the 3Com Corporation World Wide Web site.
62 A PPENDIX B: T ECHNICAL S UPPORT T o connect to the 3Com FTP site, enter the following information into your FTP client: ■ Hostname: ftp.3com.com (or 192.
Support from Y our Network Supplier 63 3ComFacts Automated Fax Service The 3ComFacts automated fax service provides technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day , 7 days a week.
64 A PPENDIX B: T ECHNICAL S UPPORT Below is a list of worldwide technical telephone support numbers: Country Telephone Number Asia Pacific Rim Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan Philippines P.R. of China Singapore S.
Returning Products for Repair 65 Retur ning Products for Repair Before you send a pr oduct directly to 3Com for repair , you must first obtain a Return Materials Authorization (RMA) number . Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’ s expense.
66 A PPENDIX B: T ECHNICAL S UPPORT Latin America 1 408 326 2927 1 408 326 3355 U.S.A. and Canada 1 800 NET 3Com (1 800 638 3266) 1 408 326 7120 Country Telephone Number Fax Number.
G LOSSARY 10BASE-T Institute of Electrical and Electronics Engineers (IEEE) 802.3 standar d for Ethernet signaling over unshielded twisted-pair wire at 10 Mbps. 100BASE-TX IEEE 802.3u standard for Ethernet signaling over Category 5 unshielded twisted-pair wire at 100 Mbps.
68 G LOSSARY Fast Ethernet 100 Mbps technology based on the 10BASE-T Ethernet network protocol. full-duplex Communication setup in which a device or line transmits data simultaneously in both directions (the PC is sending and receiving data at the same time).
G LOSSARY 69 PCI Peripheral Component Interconnect. Advanced, high-performance local bus that supports multiple peripheral devices. A local bus is one that is connected directly to the PC’ s central processing unit (CPU).
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I NDEX Numbers 100BASE-TX cabling 17 link LED 36 operation 59 specifications 59 10BASE-T cabling 17 link LED 36 operation 58 specifications 59 3Com bulletin board service (3Com BBS) 45, 62 3Com icon.
72 I NDEX F Fast Ethernet protocol characteristics of 59 overview 14 fax service (3ComFacts) 63 frequently asked questions 48 viewing online 44 H hardware, r equired 16 Help, accessing 43 hub 13 I ins.
I NDEX 73 T technical support 3Com URL 61 bulletin board service 62 fax service 63 network suppliers 63 product repair 65 tests Echo 40 NIC 39 troubleshooting 35 cable 35 LEDs 36 running NIC self-test.
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3Com Corporation L IMITED W ARRANTY H ARDWARE 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time .
Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in materials or workmanship within the first forty-eight (48) hours of installation but no later.
W ARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules, and the Canadian Department of Communications Equipment Standards entitled, “Digital Apparatus,” ICES-003.
The Software is licensed to be used on any workstation or any network server owned by or leased to you, provided that the Software is used only in connection with a 3Com adapter.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté 3Com 3CSOHO100- c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du 3Com 3CSOHO100- - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation 3Com 3CSOHO100-, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le 3Com 3CSOHO100- va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le 3Com 3CSOHO100-, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du 3Com 3CSOHO100-.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le 3Com 3CSOHO100-. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei 3Com 3CSOHO100- ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
