Manuel d'utilisation / d'entretien du produit P3384-VE du fabricant Axis
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USER MANUAL AXIS P3384–VE Network Camera.
About this Document This manual is intended for admini strators and users of the AXIS P3384–V Fixed Dome Network Camera, and is applicable to fi rmware 5.4 and later. It includes instructions for using and man aging the product on your network. Previous experience of networking will be of use when using this product.
AXIS P3384–VE Network Camer a T able o f Contents H a r d w a r e O v e r v i e w ....... ................... ................ 4 C o n n e c t o r s ............. .......... ............ ............. .... 5 L E DI n d i c a t o r s ........... ....
AXIS P3384–VE Network Camer a H a rd w a re O v e rv i ew Hardware Overview 7 6 2 1 5 4 3 1 Mounting bracket 2 Unit casing 3 Camera unit 4 Fan output connector 5 Heater.
AXIS P3384–VE Network Camer a H a rd w a re O v e rv i ew Connectors For technical speci fi cations, see page 55 . Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE The pro duct shall be connected using a shielded network cable (S TP).
AXIS P3384–VE Network Camer a H a rd w a re O v e rv i ew Green Normal operation. Power Amber Flashes green/amber during fi rmware upgrade. Note • The Status LED can be con fi gured to be unlit d uring normal operation. To con fi gure, go to Setup > System Options > Ports & Devices > LED .
AXIS P3384–VE Network Camer a A ccessing the P r oduct Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product.
AXIS P3384–VE Network Camer a A ccessing the P r oduct Access from the Internet Once connected, the Axis product is accessible o n your local net work (LAN). To access the product from the Internet you m ust con fi gure your network router to allow incoming data traf fi c to the product.
AXIS P3384–VE Network Camer a A ccessing the P r oduct Select the power line frequency (50 Hz or 60 Hz) used at the locat ion of the Axis product. Selecting the wrong frequency may cause image fl i c k e ri ft h ep r o d u c ti su s e di n fl uorescent light environments.
AXIS P3384–VE Network Camer a A ccessing the P r oduct AXIS Media Control viewer toolbar The AXIS M edia Control viewer toolbar is availa ble in Internet Explor er only.
AXIS P3384–VE Network Camer a A ccessing the P r oduct Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.
AXIS P3384–VE Network Camer a Media Str eams Media Streams The Axis product provides several audio and video stream form ats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS P3384–VE Network Camer a Media Str eams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure various video and audio settings. Pl ease see the AXIS Media Control User’s Manual for more information. The AMC C ontrol Panel is automatically installed on fi rst use, after which it can be con fi gured.
AXIS P3384–VE Network Camer a Media Str eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths a bove, although Axis do es not guarantee this.
AXIS P3384–VE Network Camer a Settin g Up the P r oduct Setting Up the Product The Axis p roduct can be con fi gured by users with administra tor or operator r ights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS P3384–VE Network Camer a Video and A udio Video and Audio The video and audio settings can be used to optimize video and audio quality. You ca n con fi gure the following: • Video stream settings. See page 16 . •S t r e a m p r o fi les .
AXIS P3384–VE Network Camer a Video and A udio • Resolution . S elect the default resolution. • Compression . The compression le vel affects t he image quality, bandwidth and fi le size of saved images; the lower the compression, the higher the image quality wi th higher bandwidth requirements and larger fi le sizes.
AXIS P3384–VE Network Camer a Video and A udio Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation.
AXIS P3384–VE Network Camer a Video and A udio Shutter & Gain The shutter and gain settings affect the amount of motion blur and n oise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessar y to prioritiz e e ither low motion blur or low noise.
AXIS P3384–VE Network Camer a Video and A udio To add a new view area: 1. Go to Video & Audio > View Areas . 2. Click Add . 3. The new view area appears under Selected view area . Enter a descriptive name in the Name fi eld. 4. Select an Aspect ratio and a Video stream resolution .
AXIS P3384–VE Network Camer a Video and A udio 2. Click Browse a n db r o w s et ot h e fi le. 3. Click Upload . 4. Select the image to use from the Use overlay image list. 5. Click Save . To display the overlay image: 1. Go to Video & Audio > Video Stream and select the Image tab.
AXIS P3384–VE Network Camer a Video and A udio 1. Click Open iris to open the iris to its maximum position. This gives the smalle st depth of fi eld and provides the best conditions for focusing. 2 . F o c u si ss e ti n t h e Focus w indow . Use the mouse to move and resize the focus w indow.
AXIS P3384–VE Network Camer a Video and A udio Encoding - Select digital audio encoding format. • AAC requires a license for both encoding and decoding. A AC is the least complicated a nd most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use.
AXIS P3384–VE Network Camer a Live Vie w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le.
AXIS P3384–VE Network Camer a Live Vie w Con fi g Browser Viewer Description AMC Recommended viewer in Internet Explo rer (H.264/M otion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires o ne of the following installed o n the client: • JVM (J2SE) 1.
AXIS P3384–VE Network Camer a Live Vie w Con fi g - Active/Inact ive displays two buttons, one or each action. To con fi g u r et h ea c t i v ea n di n a c t i v es t a t e s ,g ot o System Options > Ports & Devices > I/O Ports and set the port’s Normal state .
AXIS P3384–VE Network Camer a PTZ (P an Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabl ed in the selected view a re a.
AXIS P3384–VE Network Camer a PTZ (P an Tilt Zoom) Guard Tour A guard tour displays the video stre am from different preset posi tions, one-by -one, in a predetermin ed order or at random and for con fi gurable time periods. The enabled guard tour will keep running after the user has logge d off or closed the browser.
AXIS P3384–VE Network Camer a Detector s Detectors Camera Tampering Camera Tampering can generate an alarm w hene ve r the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for examp le an email, an action rule must be set up.
AXIS P3384–VE Network Camer a Detector s Note Using the motion detection feature may dec rease the prod uct’s overall performa nce. Set Up Motion Detection Windows To set up a motion detecti o n Include Window , follow these instructions: 1. Go to Detectors > Motion Detection .
AXIS P3384–VE Network Camer a Detector s Medium level (50%) A large difference in luminance is required to trigger motion detection. Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.
AXIS P3384–VE Network Camer a Applications Applications Third p arty ap plications can be uploaded to and installed on the Axis product. For information about available applications, downloads, trials and licenses, go to www.
AXIS P3384–VE Network Camer a Ev e n ts Events The Axis product can be con fi gured to perform actions when different events occur, for example, start a rec ord ing when motion is detected. The set of conditions that de fi nes how and when the action is triggered is called an Action Rule .
AXIS P3384–VE Network Camer a Ev e n ts - System Initializing — trigger the rule w h e n the product is being starte d. This can for ex amp le be used to send a noti fi cation when the product restarts. • Time - Recurrence — trigger the rule periodically, see Recurrences on page 36 .
AXIS P3384–VE Network Camer a Ev e n ts 8. Select Network Share from the Storage drop-down list. To add add itional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set.
AXIS P3384–VE Network Camer a Ev e n ts 3. Click OK . To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Recurrences Recurrences are used to trigger Action Rules re pea tedly, for example e very 5 minutes or e v ery hour.
AXIS P3384–VE Network Camer a Re c o rd in g s Recordings T h eA x i sp r o d u c tc a nb ec o n fi gured to record video continuously or according to a n action rule: • To start a continuous recording, see page 37 . • To set up action rules, see pa ge 34 .
AXIS P3384–VE Network Camer a Re c o rd in g s Note If a new stream pro fi le is selected while a recording is o ngoing, the reco rding w ill be stopped and saved in the recording list and a new recording with the new stream pro fi le will star t.
AXIS P3384–VE Network Camer a System Options System Opti ons Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS P3384–VE Network Camer a System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control p roviding secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
AXIS P3384–VE Network Camer a System Options A Server/Client certi fi cate can be self-signed or issued by a Certi fi cate Authority (CA). A self-sig ned certi fi cate offers lim ited protection and can be used before a CA-issued certi fi cate has been obtained.
AXIS P3384–VE Network Camer a System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both vers ions can be enabled simultaneously, and at least one version must always be enabled.
AXIS P3384–VE Network Camer a System Options Advanced TCP/IP Settings DNS Con fi guration DNS (Domain Name Service) provides the translation of host names to IP a ddresses. The DNS settings are con fi gured under System Options > Network > TCP/IP > Advanced .
AXIS P3384–VE Network Camer a System Options NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traf fi c from the private network to the “outside”, that is, the Int ernet.
AXIS P3384–VE Network Camer a System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a speci fi ed resource to selected traf fi c on a network. A QoS-aware network prioritizes network traf fi c and provides a greate r ne two rk reliability by controlling the amount of bandwidth an ap plication may use.
AXIS P3384–VE Network Camer a System Options UPnP TM The Axis pro duct includes supp ort for UPnP TM .U P n P TM is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. UPnP TM can be disabled under System Options > N etwork > UPnP TM .
AXIS P3384–VE Network Camer a System Options If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair . This option is only available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.
AXIS P3384–VE Network Camer a System Options • the default router • the subnet m ask •t h e s y s t e m t i m e • the IEEE 802.1X settings • the focus position Click Default to reset all setting s, including the IP address, to the factory default values.
AXIS P3384–VE Network Camer a System Options The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Con fi guration . The Access Log can be con fi gured to list all connections to the product (select Critical, Warnings & Info).
AXIS P3384–VE Network Camer a T r oubleshooting Troubleshooting Checking the Firmware Firmware is s oftware that determines the f uncti onality of ne twork devices. One of your fi rst actions when tro u bleshooting a problem should be to check the current fi rmware version.
AXIS P3384–VE Network Camer a T r oubleshooting ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt (t his may require that you run the command pro m pt as an administrator): arp -s <IP address> <serial number> ping -l 408 -t <IP address> 2.
AXIS P3384–VE Network Camer a T r oubleshooting The product is accessible locally but not externally Router con fi guration To con fi g ure your router to allow incoming data traf fi c to the Axi.
AXIS P3384–VE Network Camer a T r oubleshooting No images displayed on web page Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make su re tha t AXIS Media Control is installe d on y our computer.
AXIS P3384–VE Network Camer a T r oubleshooting No audio Incorrect setup Check the sound card in the computer. E nsure th at mute is not selected a nd that the volume settings are correct. No audio or very poor audio quality Check that Enable audio support is selected under Setup > System Options > Security > Audio Support .
AXIS P3384–VE Network Camer a T echnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cations Models AXIS P3384–VE Image sensor Progressive scan RGB CMOS 1/3” (eff.
AXIS P3384–VE Network Camer a T echnical Speci fi cations Function/group Item Speci fi cations Security Password protection, IP address fi ltering, HTTPS encryption*, IEEE 802.
AXIS P3384–VE Network Camer a T echnical Speci fi cations Function/group Item Speci fi cations FCC:FCC Part 15, Subp art B, Class B demonstrated by compliance with EN 55022 (CISPR 22) Japan: VCCI-.
User Manual Ver. M2.2 AXIS P3384– VE Network Camera Date: July 2012 © Axis Communication s AB, 2012 Part No. 47 753.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Axis P3384-VE c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Axis P3384-VE - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Axis P3384-VE, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Axis P3384-VE va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Axis P3384-VE, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Axis P3384-VE.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Axis P3384-VE. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Axis P3384-VE ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
