Manuel d'utilisation / d'entretien du produit Hicom 118 du fabricant Siemens
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s Hicom 118 Operators Guide.
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3 Hicom 118 Operators Guide Introduction ................................................................................................. 4 Handsfree Operation ................................................................................... 6 Ans w ering an Incoming Call .
4 Intr oduction Range of optiset E Instruments A variety of optiset E screen based instruments are available for use on the Hicom 118: optiset E standard - Loudspeaking No Key Modules No adapter plug-.
5 Intr oduction - Cont’ d Glossary LED - Light Emitting Diode Shuttle - Alternating between calls DDS - Direct Destination Select (External number) DSS - Direct Station Select (Extension number with.
6 Handsfree Operation Your Hicom is automatically handsfree. WHAT YOU HAVE TO DO WHAT HAPPENS To change from handsfree to handset. Call in progress 00:00:08 Lift handset enquiry? > You are now engaged on call via handset only You are engaged on a call via handset and want to revert to handsfree.
7 Answering an Incoming Call WHAT YOU HAVE TO DO WHAT HAPPENS from:external > Lift handset external enquiry? > 00:00:10 (call timer) enquiry? > You are now connected to the caller.
8 Accept Camp-on / Answer 2nd Call You have answered an incoming call and wish to hold the call on the switchboard in order to answer a 2nd call. WHAT YOU HAVE TO DO WHAT HAPPENS from:external accept camp-on? > Depress ✔ ✔ ✔ ✔ ✔ external return to held call? You are now connected to the caller.
9 Extend Call to Free Extension WHAT YOU HAVE TO DO WHAT HAPPENS Depress Ext No key (e.g. 12) 12 return to held call? Depress RELEASE key or call transferred replace handset > Caller will hear music until call is answered. Announce Call Depress Ext No key (e.
10 Extend Call to Busy Extension WHAT YOU HAVE TO DO WHAT HAPPENS Extension key o is on Inform caller that extension is busy. Depress busy Ext No key (e.g. 12) 12 return to held call? Call is extended to extension Depress RELEASE key call transferred > Caller is now camped on to busy extension and will hear music.
11 Recalls to Switchboar d An extended call will recall to the switchboard after 30 seconds if the extension has not answered or is still busy. WHAT YOU HAVE TO DO WHAT HAPPENS RECALLing FROM 12 > Lift handset external enquiry? > You are now connected to the caller.
12 Recalls - Cont’ d WHAT YOU HAVE TO DO WHAT HAPPENS You now have 3 options: 1. Re-extend to same extension 2. Extend to a new extension 3. Caller will call again. 1. Depress Ext No key Call re-extended to same extension Depress RELEASE key 14:34 thu.
13 Extension Calls Switchboar d WHAT YOU HAVE TO DO WHAT HAPPENS Ext o flashes from: 12 > Lift handset 12 enquiry? > You are now connected to ext 12 Switchboar d Calls Extension WHAT YOU HAVE TO DO WHAT HAPPENS Depress Ext No key 12 set callback? > Ext.
14 Outgoing Call fr om Switchboar d WHAT YOU HAVE TO DO WHAT HAPPENS Depress 0 0 > Key in required number 0407-4111 e.g. 407-4111 > Extend call to extension Depress Ext No key (e.
15 Call Intrusion You have a call for a busy extension and wish to intrude (break-in). WHAT YOU HAVE TO DO WHAT HAPPENS Depress busy Ext No key (e.g. 12) 12 return to held call? Depress INTRUSION key intrusion:12 return to held call? Override Tone is heard Inform extension of waiting call Depress RELEASE key 14:34 thu.
16 3 W ay Conference The system allows for a 3 way conference with 2 external or 2 internal parties and the switchboard. You are engaged on an external call and wish to include another party.
17 3 W a y Conference - Cont’ d The Operator, or Initiator, may exclude any party from the conference. WHAT YOU HAVE TO DO WHAT HAPPENS Exclude 1st Party Depress once conference release: external? &.
18 Call Forwar ding / Diver t This feature allows for 3 types of forwarding of calls for the switchboard to be diverted to any extension of your choice. WHAT YOU HAVE TO DO WHAT HAPPENS Depress DIVERT key diversion type: 1 - all calls? > SPEAKER o on SERVICE o on Depress ✔ ✔ ✔ ✔ ✔ to: > Enter required Ext No (e.
19 Central Abbreviated Dialling The system stores a maximum of 256 telephone numbers (100-355). The switchboard, or authorised extensions, may access any of these numbers. WHAT YOU HAVE TO DO WHAT HAPPENS Programme Enter code ∗ ∗ ∗ ∗ ∗ 95 sys.
20 Central Abbre viated Dialling - Cont’ d Use the System Abbreviated Dialling - select the relevant access code from the Abbreviated Dialling Directory - dial the relevant code ∗ ∗ ∗ ∗ ∗ .
21 Call P ark This feature allows you to Park an external call on the Switchboard to be retrieved at any extension or from the Switchboard. There are 10 Park Positions. (0-9 on keypad). WHAT YOU HAVE TO DO WHAT HAPPENS You have a call on the line Depress PARK Key Park Position: > Depress Location (e.
22 Call Bac k (Internal onl y) This feature allows you to activate a Call Back on an extension if it is busy or if there is no reply WHAT YOU HAVE TO DO WHAT HAPPENS Call Back (Busy) Depress busy Ext. Key 18 set call back? > Depress CALL BACK Key call back set > When required Ext.
23 Set Electr onic Loc k Code WHAT YOU HAVE TO DO WHAT HAPPENS Enter code ∗ ∗ ∗ ∗ ∗ 93 lock code: > SPEAKER o on SERVICE o on Enter default code “00000” new lock code: > Enter new .
24 Night Ser vice Your night service requirements will be pre-programmed into the system. Activate Depress NIGHT Key night service - (variant) > NIGHT o on Deactivate Depress NIGHT Key night service: off > 14:34 thu.
25 Electr onic Loc k The console can be locked to prevent the dialling of external calls. WHAT YOU HAVE TO DO WHAT HAPPENS Lock the console Depress LOCK Key code: > Enter Lock code telephone locked.
26 Set Ring er V olume / T one WHAT YOU HAVE TO DO WHAT HAPPENS Adjust Ringer Volume Depress + or – telephone settings ringer volume? > Depress ✔ ✔ ✔ ✔ ✔ ringer volume:1 ■ > Depress + to increase Ringer volume ringer volume:3 ■ ■ ■ > Depress ✔ ✔ ✔ ✔ ✔ when required level is 14:34 thu.
27 Set Handsfree V olume WHAT YOU HAVE TO DO WHAT HAPPENS Adjust Handsfree Volume Depress + or – telephone settings ringer volume? > Depress to scroll to Handsfree setting telephone settings hand.
28 Set Time and Date WHAT YOU HAVE TO DO WHAT HAPPENS Depress ∗ ∗ ∗ ∗ ∗ 95 system admin: user data? > Depress ✔ ✔ ✔ ✔ ✔ system admin: 1=central abb dial? > Depress to scroll to Set Time system admin: 2=set time? > Depress ✔ ✔ ✔ ✔ ✔ twice format hhmm: > Enter Time (e.
29 Pr ogramming of K e ys Spare keys on the optiset E telephone and on the add-on Key Module are available for programming of direct dialling numbers, internal or external. Hicom Function keys These keys are programmable by yourself for any frequently required Hicom features.
30 optiset E memor y.
31 Electr onic Notebook Programme External Numbers and Names - press MENU key - press 8 key - enter required name - press 8 key - enter required number (preceded by 0 for external no.
32 Siemens Telecommunications (Pty) Ltd. Private Bag X71 Halfway House 1685.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Siemens Hicom 118 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Siemens Hicom 118 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Siemens Hicom 118, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Siemens Hicom 118 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Siemens Hicom 118, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Siemens Hicom 118.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Siemens Hicom 118. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Siemens Hicom 118 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
