Manuel d'utilisation / d'entretien du produit DSR2020 du fabricant Avocent
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DSR ® Switch Inst aller/User Guide For models: DSR1020, DSR2020 , DSR4020, DSR8020 A vocent, the A vocent logo,The Power of Being There, DS R, DSV iew , Dambrackas V ideo Compression and OSCAR are tr ademarks or registered trademarks of A vocent Corporation or its affiliates.
USA Notification W arning: Changes or modifi cations to this unit not exp ressly approve d by the party responsible for compliance could void the user ’ s authority to operate the equipment. Note: This equipment has be en te sted and found t o comply with the limits for a Cl ass A digital devic e, pursuant to Part 15 of the FCC Rules.
iii List of Figures ................ ................ ................ ................ ................. ................ ............... .. v List of Tables ............... ................ ................ ................ ................ ........
iv DSR Switch Ins taller/User Gu ide Window Features ....... .............. ........... .............. .............. .............. ............... .............. ......... .. ........... 51 Changing the toolbar .................. .............. ....
v Figure 1.1: Example DSR Switch Configuration.................. .............. .............. .............. .............. ..... 3 Figure 1.2: DSR Switch Model Comparison ........................ .............. ........... .............. ...........
vi DS R Switch Insta ller/User Guide.
vii Table 3.1: OSCAR Interface Status Symbols ..................... .............. .............. .............. ............... ..... 14 Table 3.2: OSCAR Interface Na vigat ion Basics ...................... ........... .............. .............. .
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1 CHAPTER 1 Product Overview Features and Benefit s Avocent DSR ® switches combine analog and digital tech nology to provi de flexible, centralized control of data center servers and facilitat e the OA&M (operations, activation and maintenance) of remote branch offices where trained operators may be unavailable.
2 DSR Switch Installer/User Guide The DSRIQ-SRL (serial) module is a DCE device that provides the primary interface between a serial device and a DSR switch. It provides VT1 00 terminal emulation, break suppression and port history in a compact, convenient module.
Chapter 1: Product Overview 3 Figure 1.1: Example DSR Switch Config uration Figure 1.2: DSR Switch Model Comparison Digital User (Computer with In ternet browser) Analog User (OSCAR Graphical User Int.
4 DSR Switch Installer/User Guide Safety Precautions To avoid potential video and/or key board problems when using Avocent prod ucts: • If the building has 3-phase AC power , ensure that the compu ter and monito r are on the same phase. For best results, they should be on the same circuit.
5 CHAPTER 2 Installation The DSR switching system transmits keyboard, video and mo use (KVM) information between operators and target devices attached to the DSR switch over a n etwork using either an Eth ernet connection or a modem connection. The DSR switch uses TCP/IP for communication over Ethernet.
6 DSR Switch Installer/User Guide The following diagram illustrates on e possible configuration for your DSR sw itch. Figure 2.1: Basic DSR Switch C onfiguration Digital U ser Servers 1-16 DSR1020 Swi.
Chapter 2: Installat ion 7 Setting up your network The DSR switching system uses IP addresses to unique ly identify th e switch and the target devices.
8 DSR Switch Installer/User Guide Connecting the DSR Switch Hardware NOTE: The DSR switch may be rack mounted in a 1U configuration. T he DSR switch does not support a 0U configuration. T o connect and power up your DSR switch: 1. Power down the target device(s) that will be part of your DSR switching system.
Chapter 2: Installat ion 9 9. Power up each target device a nd then power up the DSR switch. After approximately one minute, the switch completes initial ization and displays the OSCAR ® graphical user interface Fr ee tag on the local port m onitor .
10 DSR Switch Installer/Us er Guide V erifying the Connections DSR switch The front panel of the DSR switch features two LE Ds indicating the Ethern et connection. The top green LED is the Link indicator. It will illuminate when a valid connection to the network is established and blink when there is activity on the port.
Chapter 2: Installation 11 NOTE: For the various versions of Windows, mouse motion and ac celeration are set in different places within the Mouse Control Panel applet. If you don’t find the motion or acceleration options as des cr ibed in the following procedures, check the other tabs on the Mouse Control Panel applet.
12 DSR Switch Installer/Us er Guide T o adjust mouse settings using IntelliPoint ® drivers: 1. From the Desktop, select S tart - Settings - Contr ol Panel - Mouse . The Mouse Properties dialog box will appear . 2. Click on the Poin ter Options tab. 3.
13 Local Port Operation Controlling Y our Syste m at the Local Port The DSR switch includes a local port on the back. This port allows you to connect a keyboard, monitor and mouse to the switch for dir ect access. The DSR switch uses the OSCAR ® graphical user interface, which has intuitive menus to configure your system and select target devices.
14 DSR Switch Installer/Us er Guide Viewing the st atus of y our DSR switching system The status of target devices in your sys tem is i ndicated in the far ri ght columns of the Main dialog box. The following table describ es the status symbols. Selecting t arget devices Use the Main dialog bo x to select target devi ces.
Chapter 3: Local Port Operation 15 T o disconnect from a t arget device: Press Print Screen and then Alt+0 (zero). This leaves the user in a free state, with no target device selected. The status flag on your d esktop displays Free . Sof t switching Soft switching is the ability to switch target de vices using a hotkey sequen ce.
16 DSR Switch Installer/Us er Guide Alt+X Closes current dialog box and returns to previous one. Alt+O Selects the OK button, then returns to the previous dialog box. Enter Completes a switch ope ration in the Main dialog box and exits the OSCAR interface.
Chapter 3: Local Port Operation 17 Configuring OSCAR Interface Menus You can configure your DSR switching system from th e Setup dialog box within the OSCAR interface. Select the Name s button when initially setting up your DSR switching system to identi fy target devices by u nique names.
18 DSR Switch Installer/Us er Guide Figure 3.2: Setup Dialog Box Assigning t arget device names Use the Names dialog box to identify target devices by name rather than by port number.
Chapter 3: Local Port Operation 19 Figure 3.3: Names Dialog Box NOTE: If new DSRIQ modules are discovered by the DS R switch, the on-screen list will be automatically updated. The mouse cursor will change into an hourglass dur ing the update. No mouse or keyboard input will be accepted until the list update is complete.
20 DSR Switch Installer/Us er Guide T o assign names to t arget devices: 1. In the Names dialog box, select a target device name or port number and click Modi fy . The Name Modify dialog box appears. Figure 3.4: Name Modify Dialog B ox 2. T ype a name in the New Name box.
Chapter 3: Local Port Operation 21 Assigning device types While the DSR switch automatically discov ers attached cascade switches, you will need to specify the number of ports on the cascad e switch through the Devices dial og box. You will see an Sw-4, Sw-6, Sw-8, Sw-16 or Sw-24 appear in the Type category for the cascade switch.
22 DSR Switch Installer/Us er Guide Figure 3.6: Device Modify Dialog Box 3. Choose the number of ports supported by your switch and click OK . 4. Repeat steps 1-3 for each port requi ring a device type to be assigned. 5. Click OK in the Devices dialog box to save settings.
Chapter 3: Local Port Operation 23 Figure 3.7: Menu Dialog Box T o choose the display order of t arget devices: 1. Select Name to display target devices alphabetically by name. -or- Select EID to display target devices numerically by EID number . -or- Select Port to display target devices numerically by port number .
24 DSR Switch Installer/Us er Guide Controlling the st atus flag The status flag displays on your desktop and shows the name or EID number of the selected target device or the status of the select ed port.
Chapter 3: Local Port Operation 25 T o determine how the st atus flag is displayed: 1. Select Name or EID to determine what information will be displayed. 2. Select Displayed to show the flag all the time or select Ti m e d to display the flag for onl y five seconds after switching.
26 DSR Switch Installer/Us er Guide T o access the OSCAR interface Broadcas t dialog box: 1. If the OSCAR interface is not open, press Print Screen . The Main dialog box will appear . 2. Click Setup - Br oadcast . The Broadcast dialog box appears. Figure 3.
Chapter 3: Local Port Operation 27 4. Click the Broadcast Enable checkbox to activate Broadcasting. 5. From the user station, type the informatio n and/or perform the mouse mo vements you wish to broadcast. T o turn Broadcasting off: From the Commands di alog box, clear the Broadcast Enable checkbox.
28 DSR Switch Installer/Us er Guide 3. Determine the order within the list to add the tar g et device. If there are no t arget devi ces in the Scan list, your cursor will appear in a bla nk line at the top of the list .
Chapter 3: Local Port Operation 29 Figure 3.12: Commands Dialog Box 3. Select Scan Enable in the Commands dialog box . 4. Click X to close the Commands dialog bo x. NOTE: Scanning will begin as soon as the Scan Enable button is selecte d. T o cancel Scan mode: Select a target device if the OSCAR interface is open.
30 DSR Switch Installer/Us er Guide Setting local port Sc reen Saver options Use the Screen Saver dialog box to manage the screen saver inactivity time and test the Screen Saver mode on the local port.
Chapter 3: Local Port Operation 31 3. (Optional) Click Te s t to activate the screen saver test whic h lasts 10 seconds then returns you to the Security dialog box. 4. Click OK . T o exit Screen Saver mode and log in to the local port: 1. Press any key or move the mouse.
32 DSR Switch Installer/Us er Guide T o set the keyboard country code for Sun servers: 1. If the OSCAR interface is not open, press Print Screen . The Main dialog box will appear . 2. Click Setup - Keyboar d . The Keyboard dialog box appears. Figure 3.
Chapter 3: Local Port Operation 33 Managing Server T asks Using the OSCAR Interface From the OSCAR interface Commands dialog box, you can manage your DSR switching system and user connections, enable the Scan and Broad cast modes and update your firmware.
34 DSR Switch Installer/Us er Guide Viewing and disconnecting user connections You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display ei ther the target device name or EID number to which a user is connected.
Chapter 3: Local Port Operation 35 Figure 3.17: Disconnect Dialog Box 4. Click OK to disconnect the user and return to the U ser Status dialog box. -or- Click X or press Escape to exit the dialog box without di sconnecting a user .
36 DSR Switch Installer/Us er Guide Click X or press Escape to exit without sending a Reset command to the PS/2 mouse and keyboard. Displaying version information The OSCAR interface enables you to display the ve rsion number of the sw itch firmware and any auxiliary devices connected to the switch.
Chapter 3: Local Port Operation 37 Figure 3.19: DSRIQ Selection Dialog Box 4. Select a DSRIQ module to view and click the V ersion button. The DSRIQ V ersio n dialog box appears. For more informati on on loading firmware, see Appendix A. Figure 3.20: DSRIQ V ersion Dialog Box 5.
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39 CHAPTER 4 Remote Operations In addition to th e OSCAR on-screen interface, th e DSR switch provides a built in web server to handle all basic KVM switching needs. For enhanced fun ctionality and control of multiple dev ices, users can upgrade to the DS View 3 software package.
40 DSR Switch Installer/Us er Guide About the DSR Explorer Window When a user has been logged in and authenticated, the Avocent DSR Explorer window appears. From the DSR Explorer window, users may vi ew, access and manage their DSR switch. The window may also be used to specify system settings and change profile settings.
Chapter 4: Remote Opera tions 41 Using the side navigation bar The side navigation b ar may be used to display windows to specify settings o r perform operations. Figure 4.2: Side Navigation Bar Clicking on a link that does not contain an arrow will di splay its corresponding wind ow.
42 DSR Switch Installer/Us er Guide If you click BOOKMARK or the bookmark icon after the DSR web server sessio n has timed out, the User Login window will open and you must log in again. T o bookmark a window: 1. In the top op tion bar , click BOOKMARK or the bookmark icon.
Chapter 4: Remote Opera tions 43 Launching a KVM session T o launch a KVM session from the DSR Explore r: 1. From the DSR Explorer , select T ar get Devices in the side navigation bar . A list of avai lable devices will appear . 2. Click the KVM session link to the right of the target devi ce that you wish to access.
44 DSR Switch Installer/Us er Guide T o force upgrade the DSRIQ module firmware using the DSR web server: 1. From the side navigation bar, select Appliance - Appliance Settings - Po rts - IQ modules . 2. Select the IQ modules that you wish to upgrade and click the Upgrade button .
Chapter 4: Remote Opera tions 45 T o add a new user account (Administrator only) : 1. On the side menu bar , select Local Accounts . The current user list will be displayed. 2. Click the Add but ton. 3. Enter the name and password of the new user in the blanks provided.
46 DSR Switch Installer/Us er Guide Enter , cha nge or display the unit’s network address, gateway address, subnet mask, MAC address, LAN speed, DHCP enable status or ICMP ping reply status Applianc.
Chapter 4: Remote Opera tions 47 Power Controlling T arget Devices NOTE: Y ou must have Appliance Administrator privil eges to change SPC power c ontrol device settings.
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49 CHAPTER 5 The V ideo V iewer The Video Viewer is used to conduct a KVM sessi on with the target devices attached to the DSR switch. When you connect to a device using the Vide o Viewer, the target device desktop appears in a separate window. You will see both the local and the target device cu rsor.
50 DSR Switch Installer/Us er Guide Video V iewer minimum requirements The Video Viewer requires one of the following operatin g systems: • W i ndows 2000 W orkstation or Server with Service Pack 2 • W indows Server 2003 Standard, Enterprise or W eb Editi on • W i ndow NT 4.
Chapter 5: The Video Viewer 51 Window Features Figure 5.1 shows t he Video Viewer windo w ar eas, and description s follow in Table 5.1. Figure 5. 1: Vi deo Vie wer Wind ow (Normal Window Mode) B C H .
52 DSR Switch Installer/Us er Guide NOTE: The Close button may not be present on all operating systems. Changing the toolbar You may choose the amount of elapsed tim e before the toolbar hides in the Video Vi ewer window when it is in show/hide state (that is , not locked in pla ce by the thumbtack).
Chapter 5: The Video Viewer 53 The Session Options dialog box appears. 2. Click the T oolbar tab. 3. Use the arrow keys to specify the number of elapsed seconds prior to hiding the toolbar .
54 DSR Switch Installer/Us er Guide NOTE: If cursors drift out of alignment, turn off mouse acceleration in the attached device. T o refresh the screen : Click the Refresh Image butto n in the Video Viewer window. -or- Select V iew - Refr esh from the Video Viewer window menu.
Chapter 5: The Video Viewer 55 The color depths of individual ports and ch annels can be specified by selecting the Vi e w - C o l o r command in a remote session window.
56 DSR Switch Installer/Us er Guide Figure 5.2: Manual Video Adjust Dialog Box C A B D I G F E H J K M N L.
Chapter 5: The Video Viewer 57 Image capture wid th, pixel sampling/fine adjust, image capture horizonta l position and image capture ve rtical position The Image Capture Width, Pixel Sam pling/Fine A.
58 DSR Switch Installer/Us er Guide • The Block Noise Threshold sets the minimum color change that will occur in a single video block. Increasing the value will reduce the network bandwidth. Decreasing the value will make the size of these artifacts smaller .
Chapter 5: The Video Viewer 59 Single cursor mode In Single Cursor mode, the display of the local (second) cursor in the Video Viewer window is turned off and only the target device mo use pointer will be visible. The only mo use movements that will appear are those of the target device remote cu rsor.
60 DSR Switch Installer/Us er Guide 3. Select a terminating keystroke from the drop-down menu in the Si ngle Cursor mode area. 4. Click OK . When you enable Single Cursor mode, the specified key m ay be pressed to return to Regular Desktop mode. T o exit single cursor mode: Press the key on the keyboard that is identified in the title bar.
Chapter 5: The Video Viewer 61 Alignment causes the local cursor to be aligned w ith the cursor on the remote server. Resetting causes the appliance to simulate a mouse and keyboard reconnect at the device as if you had disconnected and then reconnected them.
62 DSR Switch Installer/Us er Guide Select the desired macro fr om the buttons available o n the Video Viewer menu. Saving the V iew The display of a Vi deo Viewer windo w may be saved to either a file or to the clipboard for pasting into a word processi ng or other prog ram.
63 CHAPTER 6 T erminal Operations The Console Menu Each DSR switch may be configured at the ap pliance level through the Console menu interface accessed through th e SETUP port on the back of the switch. A ll terminal commands are accessed through a terminal or PC running termin al emulation software.
64 DSR Switch Installer/Us er Guide terminal emulation software to access the Console menu interface. Actually , the terminal may be connected at any time, even wh en the switch is already powered. Figure 6.1 : Console Main Menu 2. The Console Main menu displays.
Chapter 6: Terminal Operations 65 Figure 6.2 : Network C onfigurat ion Menu 3. T ype 1 and press Enter to set your network speed. When possible, you should set your connection manually witho ut relying on the auto negotiate featu re. After you press Enter , you will be returned to the Network Configuration menu.
66 DSR Switch Installer/Us er Guide Other Console Main Menu Options Besides the Network Configuration option, the Cons ole Main menu of the DSR switch features the following menu items: Security Con figuration, Firmware Man agement, Enable Debug Messages, Restore Factory Defaults, Reset Appliance and Exit.
Chapter 6: Terminal Operations 67 6. Enter the password for the user , then re-enter the password to confirm it. 7. Enter 0 (zero) to exit. T o remove a user from the DSR swit ch database: 1. From the Console Main menu, type 2 and press Enter to access the Security Configuration menu option.
68 DSR Switch Installer/Us er Guide replication system to another. The certificate can also be re moved using the Console menu accessed via the SETUP port on the DSR switch. See the Reset Cert ificates section. See the DSView Installer/User Guide for more information on software security.
69 APPENDICES Appendix A: Flash Upgrades The DSR switch Flash upgrade f eature allows you to update your appliance with the latest firmware available. This update can be performe d using the DSView software or using a Trivial File Transfer Protocol (TFTP) server.
70 DSR Switch Installer/Us er Guide 10. The DSR switch will begin the Flash upgrade process. On-screen indi cators will display the upgrade progress. When the upload is compl ete , the DSR switch will reset and upgrade the internal subsystems. 1 1. Once the upgrade is complete, a verifi ca tion message will appear on-screen.
Appendices 71 Appendix B: T echnical Support Our Technical Support staff is ready to assist you wit h any installation or operating issues you encounter with your Avocent product. If an issue should develo p, follow the steps below for the fastest possible service.
72 DSR Switch Installer/Us er Guide Appendix C: Using DSV iew Sof t ware Over a Modem Connection An external modem may be attached to the DS R switch. This modem may be used to access the switch when an Ethernet connection is not available. A modem/PPP dial-up connecti on must be establishe d before the remote oper ation is enabled.
Appendices 73 Appendix D: Using DSRIQ-SRL Modules The DSRIQ-SRL module is a serial -to-VGA converter which permits VT100-capabl e devices to be viewed from the DSR switch local po rt or by using the DSView software. The actual serial data is not accessed, but is merely displayed.
74 DSR Switch Installer/Us er Guide • Enter Sends: This option enables you t o sp ecify the keys that are transmitted when Enter is pressed. A vailable options are <CR> (Enter), wh ich mov es .
Appendices 75 T o configure a DSRIQ-SRL module : 1. Press Ctrl-F8 . The Configuration screen will appear . 2. Select a parameter to change. Y ou can navigate the Configuration screen using the Up Arrow and Down Arro w keys. 3. Modify the selected value using the Left Arrow and Right Arrow k eys.
76 DSR Switch Installer/Us er Guide T o use History mode: 1. Press Ctrl-F9 . The mode will display as History . 2. Press one of the following key comb in ations to perform the indicated action: • Home : Move to the top of the buffer . • End : Move to the bottom of the buffer .
Appendices 77 Appendix E: UTP Cabling The following informat ion is intended t o brief you o n various aspects o f connection media. The performance of a DSR switching system depends on high quality connections. Po or quality or poorly installed or maintai ned cabling can diminish DSR switching system performance.
78 DSR Switch Installer/Us er Guide Cabling inst allation, ma intenance and safety tips The following is a list of important safety considerat ions that should be reviewed prior to installi ng or maintaining your cables: • Keep all CA T 5 runs to a maximum of 10 meters each.
Appendices 79 Appendix F: T echnical Specifications T ab le F .1: DSR Switch Product Specifications Server Port s Number 16 (DSR1020/2020/4020/8020 switches) T ypes DSRIQ-PS/2, DSRIQ-U SB, DSRIQ-VSN (.
80 DSR Switch Installer/Us er Guide SPC Device Port Number 1 Ty p e R J - 4 5 USB Device Port Number 4 T ype USB 1.1 Dimensi ons Height x Width x Depth 1.
Appendices 81 Appendix G: Sun Ad vanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by k ey press sequences on a PS/2 keyboard. To enable Sun Advanced Ke y Emulation mod e and use these key s, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key.
82 DSR Switch Installer/Us er Guide For example: For Stop + A , press and hol d Ctrl+Shift+Alt and press Scroll Lock , then F1 + A . These key combinations will work wi th the DSRIQ-USB module (if your Su n system comes with a USB port) as well as the Sun DSRIQ-VSN an d DSRIQ-WSN modu les.
83 INDEX Numerics 1000BaseT Ethernet 1, 5, 79 100BaseT Ethernet 5, 79 10BaseT Ethernet 5, 79 A access direct 13 DSRIQ module 14 DSRIQ Terminal Applications menu 10 OSCAR interface Broadcast dialog box.
84 DSR Switch Installer/Us er Guide disconnect dialog box 34, 35 DSRIQ modules 14 flag 24 target device 15 user 34 user connections 34 users 33, 34, 35 Display Versions 33 DSR switch 1 comes with 7 Fe.
Index 85 H History mode 74, 75, 76 I Installation 5 Installation Overview 5 J Japanese Approvals ii Japanese Sun USB Keyboards 82 K keyboard dialog box 32 OSCAR interface 17 Korean Sun USB Keyboards 82 KVM 5 cable volu me 1 illustrated 6 switch 1 KVM session.
86 DSR Switch Installer/Us er Guide Print Screen 15, 16 Scan dialog box 27 screen delay 15 Screen Saver dialog box 30 set a Screen De lay Time 22, 23 Single-click, Enter 16 Status Flags 24 Status symb.
Index 87 To remove a target devi ce from the scan list 28 To remove a user from the DSR switch database 67 To rename a user in the DSR swi tch database 66 To reset the PS/2 mouse and key board values .
88 DSR Switch Installer/Us er Guide User Connections Viewing and D isconnecting 34 User Status 33 User Status Dialog Box 34 Using Scan Mode 27 V Verifying the Connections 10 Version Dialog Box 36 Vide.
Un point important après l'achat de l'appareil (ou même avant l'achat) est de lire le manuel d'utilisation. Nous devons le faire pour quelques raisons simples:
Si vous n'avez pas encore acheté Avocent DSR2020 c'est un bon moment pour vous familiariser avec les données de base sur le produit. Consulter d'abord les pages initiales du manuel d'utilisation, que vous trouverez ci-dessus. Vous devriez y trouver les données techniques les plus importants du Avocent DSR2020 - de cette manière, vous pouvez vérifier si l'équipement répond à vos besoins. Explorant les pages suivantes du manuel d'utilisation Avocent DSR2020, vous apprendrez toutes les caractéristiques du produit et des informations sur son fonctionnement. Les informations sur le Avocent DSR2020 va certainement vous aider à prendre une décision concernant l'achat.
Dans une situation où vous avez déjà le Avocent DSR2020, mais vous avez pas encore lu le manuel d'utilisation, vous devez le faire pour les raisons décrites ci-dessus,. Vous saurez alors si vous avez correctement utilisé les fonctions disponibles, et si vous avez commis des erreurs qui peuvent réduire la durée de vie du Avocent DSR2020.
Cependant, l'un des rôles les plus importants pour l'utilisateur joués par les manuels d'utilisateur est d'aider à résoudre les problèmes concernant le Avocent DSR2020. Presque toujours, vous y trouverez Troubleshooting, soit les pannes et les défaillances les plus fréquentes de l'apparei Avocent DSR2020 ainsi que les instructions sur la façon de les résoudre. Même si vous ne parvenez pas à résoudre le problème, le manuel d‘utilisation va vous montrer le chemin d'une nouvelle procédure – le contact avec le centre de service à la clientèle ou le service le plus proche.
